Whether you're new to Life Storage, renting again, or have been renting with us for years, here are some answers to questions you may have as a customer of Life Storage. If you don't find the answer you were hoping for, please Contact Us! We're happy to answer any question and assist you in any phase of your storage rental.
Answers matching your search for "fees"
Life Storage follows all state laws governing fees for late payments and liens on severely delinquent accounts. In most states, a late fee is assessed 5 days after the payment due date and unit access will be restricted. In some states, an additional late fee may be applied 20 days after the payment due date if no payment has been received. Should payment be more than one month late, the account enters a "lien" status in which additional fees are posted to cover associated legal expenses. Once an account is in "lien" status all payments must be made at the store office with cash, money order, or certified check.
As outlined in our Terms of Use, if you are not able to access your online account (website availability, difficulty logging into or registering your account, etc.), your normal payment due date still applies. Please contact your Life Storage store to make other payment arrangements.
Truck and van rental prices vary by location. Please contact us for specific costs. Typically, our rental fees have these parts:
Vehicle Rental Fee ($29.95, $19.95 for new storage customers)
Mileage Fee ($0.89 per mile)
Refundable Deposit (typically $100)
Collision Damage Waiver ($19.95, waived if your automobile policy covers rental vehicles)
Fuel costs (you will need to fill the fuel tank before returning the vehicle - there is a refueling fee if the tank is not filled)
