Frequently Asked Questions

Whether you're new to Life Storage, renting again, or have been renting with us for years, here are some answers to questions you may have as a customer of Life Storage.

If you don't find the answer you were hoping for, please Contact Us! We're happy to answer any question and assist you in any phase of your storage rental.

LSI-LandingPage FAQ

Choosing a Storage Unit

What Size Storage Unit Should I Rent

How Far In Advance Can I Rent a Space?

What Type of Storage Unit Should I Rent?

Storage Rental

When Can I Access My Storage Unit?

Do I Need a Lock For My Space?

When Is My Rental Payment Due?

What Payment Methods Does Life Storage Accept?

Why Does Life Storage Require Insurance?

What Items Are Not Permitted In a Storage Unit?

When Do I Receive a Bill?

How Long Are Your Storage Rental Agreements?

What Is a Storage Auction?

What Happens If My Payment Is Late?

How Is Life Storage Taking Precautions Since The COVID-19 Pandemic?

Can I Rent a Storage Unit Online?