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Customer Reviews
We at Life Storage want to maintain the best storage facilities in West Palm Beach, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in West Palm Beach (#456)
4.74 out of 5
based on 32 of our most recent reviews
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- Omar from West Palm Beach, FL
5.00 out of 5
"This is the first time we rent a storage unit and I just have compliments for the service I received from the facility manager. It was impressive. he knew all the services you offer very well and was very happy to help us through the process."
Jan 18, 2019
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- Pamela from Palm Beach, FL
5.00 out of 5
"My interaction was mostly with Charles but everyone was wonderful!!!"
May 25, 2018
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- Tony from North Palm Beach, FL
4.60 out of 5
"All went well as telephone conversation prior to arrival"
Apr 29, 2018
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- John from West Palm Beach, FL
5.00 out of 5
"Excellent staff and facility. Great overall experience."
Apr 23, 2018
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4.80 out of 5
"This is storage for our local chapter of the Cystic Fibrosis Foundation - and therefore the Foundation will be paying for it. It was a relatively simple process to make sure that the company could pay for it instead of me having to pay for it and then get reimbursed. Ed was great!"
Mar 30, 2018
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- Gary from Bay Saint Louis, MS
5.00 out of 5
"Tiffany was professional,friendly and patient thru all of our questions. "
Jan 27, 2018
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5.00 out of 5
"Edwardo, Tiffany & Charles are wonderful to do business with!"
Jan 11, 2018
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- Carole from Palm Beach, FL
5.00 out of 5
"Your location in west palm beach was recommended to me. My introduction to set up the unit was the best storage experience I have had. Edward is fantastic and your facility is so clean and well managed. Thank you. "
Oct 27, 2017
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5.00 out of 5
"Ed, Charles, and Tiffany are always smiling and are a pleasure to work with. This is my second time opening storage units at this location and I’m so happy to get to work with them again. They go above and beyond to make sure thing are perfect for customers and they are very professional. They make a great team."
Oct 27, 2017
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- Leonard from West Palm Beach, FL
5.00 out of 5
"Eduardo has been great to work with. The cleanliness of the facility and the service I received led me to rent with you even though there are facilities which were closer to my home. Good operation and very good people based on my initial experience!"
May 18, 2017
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- Benjamin from West Palm Beach, FL
4.53 out of 5
"All was good, Associate took time to show many different sizes bases on my needs."
May 31, 2016
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- James from West Palm Beach, FL
5.00 out of 5
"We had a problem with our movers not being able to fit our belongings into a larger space than that of which the items were moved from. Ed (your associate) was more than generous with time allowing us to try to fit everything into the required space."
Mar 13, 2016
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- Mary from West Palm Beach, FL
5.00 out of 5
"From the beginning, even before you changed, I have always had a great experience. I was a little concerned when the change took place, but it's still GREAT. Very satisfied."
Feb 26, 2016
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- Karl from Palm Beach Gardens, FL
3.47 out of 5
"The hours of operation need to changed to meet the needs of the working class. Closing at 6 and not being open on Sundays is unrealistic in this day and age. It makes it quite difficult to tend to the items in storage."
Oct 31, 2015
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- Francis from New York, NY
5.00 out of 5
"Ed was terrific. Very helpful, courteous and efficient!"
Jul 28, 2015
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- Susan from Allison Park, PA
5.00 out of 5
"Prompt,thorough check in and friendly, courteous service."
May 27, 2015
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- George from Palm Beach, FL
5.00 out of 5
"I have had wine storage for sometime, but I am new to the facility for standard storage. So far, so good. I chose this facility because the nuances of the building are conducive to storing valuable items."
May 01, 2015
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- Jennifer from Palm Beach, FL
5.00 out of 5
"I LOVE THIS STORAGE FACILITY BUT WISH YOU WOULD LOWER THE PRICES..TOO EXPENSIVE..THANKS "
Apr 13, 2015
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- LaDrena from West Palm Beach, FL
5.00 out of 5
"Thank You all for excellenct customer service I really appreciate each and everyone on the team."
Jan 23, 2015
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- Steven from West Palm Beach, FL
4.87 out of 5
"I've been a customer for years and have always appreciated the courtesy and kindness of the staff and the convenience with regard to the layout and location of the building."
Nov 26, 2014
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- H. Taylor from Palm Beach, FL
5.00 out of 5
"great storage facility. moved out because
moved to a different state"
Oct 23, 2014
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- Lisa from Winter Park, FL
4.50 out of 5
"Your storage company seemed reasonably priced, conveniently located and well run. My belongings were safe and in good condition when I took them out of storage. I would recommend you all to anyone who has storage needs in the West Palm Beach area.
Thank you for everything!"
Aug 27, 2014
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- et al, P.A. from West Palm Beach, FL
4.33 out of 5
"Uncle Bob's Storage has been a great storage facility for our firm. My only complaint is in the hours. A 9AM open time during the week is not desirable at all - I like to stop in on my way to the office, and having to wait around until 9am does not work. The 8am open time was much better."
Aug 26, 2014
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- Charles from Palm Beach, FL
4.13 out of 5
"There should be trash cans on the floors as to have to take trash to 1st floor each time is a pain."
Aug 04, 2014
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- Valerie from West Palm Beach, FL
4.40 out of 5
"Businesses make promises these days that very rarely kept and most workers have a take it or leave it attitude; I am always treated with respect; Thank you;"
Jul 30, 2014
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- Janice from West Palm Beach, FL
5.00 out of 5
"I have never had a more pleasant experience in a rental facility. I have to also say that this is one of the best looking, best maintained rental facilities that I have seen."
Jul 25, 2014
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- Tabernacle from West Palm Beach, FL
4.93 out of 5
"We are extremely very pleased with your organization and the service you provide."
Jul 16, 2014
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- Nancy from Palm Beach, FL
4.80 out of 5
"Your email monthly notifications regarding billing are the best!"
Jun 18, 2014
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- Graham from Palm Beach, FL
4.00 out of 5
"It would be helpful if there was a garbage container on the floor near the elevator"
Apr 10, 2014
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- Richard from West Palm Beach, FL
4.20 out of 5
"It would be helpful to either send an email monthly statement or a paper statement as a monthly reminder for payment."
Mar 26, 2014
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- James from Palm Beach, FL
5.00 out of 5
"Would like to have later hours at least one day per week."
Mar 03, 2014
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- S.Lee from Hilton Head Island, SC
4.07 out of 5
"NEED TO OPEN EARLIER TO ALLOW ACCESS TO STORAGE UNITS, ESPECIALLY ON SUNDAY."
Mar 02, 2014
