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Customer Reviews
We at Life Storage want to maintain the best storage facilities in Fort Lauderdale, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Fort Lauderdale (#455)
4.73 out of 5
based on 42 of our most recent reviews
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- Mike from Ft. Lauderdale, FL
5.00 out of 5
"The manager, Mike, was especially helpful with explaining the contract and helping when we had any issues."
Jun 23, 2019
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- Patrick from Bloomfield Hills, MI
5.00 out of 5
"Clerks at front desk were very helpful and nice both in person and when I called on the phone. Very good experience"
Mar 25, 2019
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- Douglas from Ft. Lauderdale, FL
4.80 out of 5
"I truly appreciate the climate control and the lack of any insects/rodents. After several years in storage, my items were still in perfect condition."
Jan 23, 2019
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- Scott from Fort Lauderdale, FL
4.60 out of 5
"We were extremely satisfied with all of our interactions of the personnel and the safety and security of the building. Thank you very much. If and when we ever have a need again for storage we will certainly select you. Thank you"
Mar 23, 2018
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- Konstantin from Ft. Lauderdale, FL
5.00 out of 5
"I had rented storage from your company also in Massachusetts, and was also very satisfied. However, my branch on 747 NE 3rd Ave in Fort Lauderdale, exceeded any expectation that I may have dreamed up. The two members of the staff were extremely friendly, capable and professional. They went out of their way to meet my needs, and in a couple of cases they exceeded them. This is BOTH on face-to-face and telephone interactions."
Jun 27, 2017
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- Cynthia from Fort Lauderdale, FL
5.00 out of 5
"Everything was perfect. My sister will be using your storage facility this summer when she moves from California.
Thank you??"
May 23, 2017
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- Chris from Fort Lauderdale, FL
5.00 out of 5
"The guy working in the office was one of the nicest guys I have worked with in a long time. It's hard to get this kind of service these days "
May 23, 2017
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- Katie from Ft. Lauderdale, FL
5.00 out of 5
"james and ken were terrific and extremely professional. I appreciated everything thing that they did for me. I have business storage at another location and a different company that is a DISASTER! it always makes me appreciate ken and james more!"
Apr 23, 2017
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5.00 out of 5
"Kind, courteous, thorough and concise. I couldn't ask for more! And the place is spotless!!"
Mar 20, 2017
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- Howard from Fort Lauderdale, FL
5.00 out of 5
"Ken in the office was WONDERFUL! I am so happy to have rented a storage unit at Uncle Bob's Self Storage."
Jan 29, 2017
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- Victoria from Concord, NH
5.00 out of 5
"I needed to leave Florida quickly and storage was my only option at the time. I had some very important antiques and as soon as I met the manager and looked at the facility, felt comfortable leaving my items. I didn't return for over 2 years and they were in the same condition as when I left them. The facility is very well run, clean and I highly recommend this facility. "
Oct 24, 2016
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- Shelly from Ft. Lauderdale, FL
5.00 out of 5
"We used your facility for our company storage since 2012. It was a pleasure using your facility."
Sep 23, 2016
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- Janus from Ft. Lauderdale, FL
4.57 out of 5
"I would like it if the facility had longer hours 7 days a week."
Jul 28, 2016
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- Jennifer from Ft. Lauderdale, FL
4.20 out of 5
"The associates are awesome and nice. The hours are horrible and completely inconvenient "
May 25, 2016
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- Ron from Ft. Lauderdale, FL
4.20 out of 5
"It is a well run facility. The Sunday hours are a little short.
Seems a little expensive."
Apr 23, 2016
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- William from Fort Lauderdale, FL
5.00 out of 5
"I have been a long time renter and have always found Ken eager to assist in any way he can."
Apr 01, 2016
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- Jorge from Miami beach, FL
5.00 out of 5
"Very satisfied with the service, attention provided by Mgr."
Mar 19, 2016
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- Paula from Ft. Lauderdale, FL
5.00 out of 5
"You have covered about everything . I will add that the staff that I have dealt with , Ken and Michael , are always very professional , helpful and friendly ! It's a pleasure doing business with them ."
Feb 26, 2016
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- Kristin from Fort Lauderdale, FL
5.00 out of 5
"Mike was very friendly, helpful and pleasant to work with. We got a unit that met our needs at a better price than I expected. Good service is rare these days, so when I actually get it, I'm pleasantly surprised. "
Jan 26, 2016
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3.17 out of 5
"I probably would not use Uncle Bob's again as access to the units are limited to the hours the office is open."
Jan 23, 2016
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- Stephen from Wilton Manors, FL
5.00 out of 5
"Your employees could not be nicer. When my wife goes to the storage she says she feels safe and secure and would have a problem going alone if need be."
Dec 25, 2015
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- Maria from Fort Lauderdale, FL
5.00 out of 5
"Met all my expectations. Michael is very professional and knowledgeable."
Oct 26, 2015
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- Laurie from Wilton Manors, FL
3.97 out of 5
"had to wait as office was vacant - about 15 minutes...but after that, it went well - even though there were issues with other renters blocking things that needed to be taken care of"
Oct 26, 2015
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- Thomas from Ft. Lauderdale, FL
2.80 out of 5
"when you bought out the other company, my rates went through the roof. I had to downsize my unit in order to keep the fee lower. as soon as I can get all of the remaining items out, I will be terminating my storage. very unhappy with the price."
Sep 24, 2015
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- Kaaren from Ft. Lauderdale, FL
5.00 out of 5
"This is my second unit. Iv been here over 6 years. Excellent facility. As a woman alone I always feel safe any time going to my unit. All the management team are great. I feel like this is an extension of my own home.
"
Aug 28, 2015
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- Eric from Fort Lauderdale, FL
4.53 out of 5
"ken is an absolute - gem - balanced and fair - always approaching the problems through a solution based aggregate."
Aug 28, 2015
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- Mindy from Fort Lauderdale, FL
4.60 out of 5
"Great staff and fair prices. You definitely need extended hours on Sundays. Most people move or sort their items on the weekends. It also would not hurt to have a key code so that people could access their units after hours. I am always rushing to get there. Not convenient at all. This is where my lower satisfaction comes from. "
Jul 17, 2015
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5.00 out of 5
"All expectations met, including ample carts. Only suggestion would be addition hours for access."
Apr 28, 2015
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- Charlie from Fort Lauderdale, FL
5.00 out of 5
"Your employee on duty was very knowledgable and went out of his way to be sure everything went smoothly!"
Feb 26, 2015
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- Hollie from Gold Hill, NC
5.00 out of 5
"Mike on site was extremely helpful and provided wonderful customer service. I was also helped by Letty at another site when I was looking for the right storage unit for me"
Feb 12, 2015
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- Juan from Ft. Lauderdale, FL
5.00 out of 5
"Above what I expected compared to my previous storage unit rental with another company. Respect, professionalism and mindfulness of my time are a big deal for me to do business with anyone. I got them all there."
Jan 28, 2015
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- Bill from Fort Lauderdale, FL
5.00 out of 5
"I appreciate the email payment reminders and the courtesy conveyed in those emails. I believe that you value my business."
Jan 27, 2015
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- Bob from Deerfield Beach, FL
5.00 out of 5
"Have had many storage locations in several states. Yours was best so far."
Dec 30, 2014
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- Christopher from Fort Lauderdale, FL
4.00 out of 5
"Overall, no complaints and rather straight forward. "
Sep 26, 2014
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- Roy from oakland park, FL
5.00 out of 5
"The young man working at the counter Michael was great and made it a so easy for me rent from you guys...keep up the good work. "
Sep 25, 2014
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- Joseph from Ft. Lauderdale, FL
4.30 out of 5
"I like the storage facility and the security. I think you need to offer specials to your loyal customers and not just new customers."
Aug 29, 2014
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- WILLIAM from FT. LAUDERDALE, FL
4.60 out of 5
"Everyone at the facility were professional and courtious, and the facility it self is well maintained."
Jun 20, 2014
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- Kim from Oakland Park, FL
5.00 out of 5
"Michael at the Fort Lauderdale location was very nice and helpful! "
May 23, 2014
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- Anthony from Ft. Lauderdale, FL
5.00 out of 5
"eVERYTHING GREAT. wILL RECOMMEND TO MY FRIENDS. tHANK YOU VERY MUCH. ALSO EXTENDED HOURS WOULD HELP EVEN AN EXTRA HOUR. THANK YOU AND THE VERY BEST WITH YOUR NEW STORAGE WAREHOUSE."
Mar 24, 2014
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- Kaaren from Ft. Lauderdale, FL
4.80 out of 5
"The prior co was good but I can see the difference, much more professional. I am very pleased so far. Horder that I am I will be a customer for awhile !! "
Mar 02, 2014
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- Clifford from Ft. Lauderdale, FL
4.40 out of 5
"everything seems fine. transition to Uncle Bobs seems just bfine . "
Mar 02, 2014
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- Jack from Coconut Creek, FL
5.00 out of 5
"Yes....open the bathrooms on all the floors....not just on the main floor."
Mar 01, 2014
