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Customer Reviews
We at Life Storage want to maintain the best storage facilities in Torrance, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Torrance (#604)
4.86 out of 5
based on 17 of our most recent reviews
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- Dorothy from Redondo Beach, CA
5.00 out of 5
"Need to paint the yellow line you have to stand behind to get in door it's hard to see"
Apr 29, 2018
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- William from Torrance, CA
5.00 out of 5
"Great staff, one of the best I've ever encountered. Especially Erica and Donovan. The fact that I know them by name says it all, I don't go there all that much."
Apr 29, 2018
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4.60 out of 5
"you HAVE to make more room available to gain access to the loading entry doors.. sacrifice a few $ for customer service and remove the motorhomes .. 1 each side of the loading doors would work just fine... leaving room for 3 would work... having ONLY room for 1 truck / moving van to back up next to the doors is really unacceptable..."
Apr 29, 2018
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5.00 out of 5
"Absolutely wonderful! Thank you so much to erika for making this experience so positive and informative!!! "
Mar 15, 2018
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5.00 out of 5
"The staff was very professional and helpful. The operating hours were great. It would have been excellent if carts were available until 9pm. "
Jan 23, 2018
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- Robert from Wilmington, CA
5.00 out of 5
"Absolutely exceeded my expectations. Erica was so helpful and made the experience pleasant and worry free. very professional "
Dec 22, 2017
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- Shirley from Los Angeles, CA
5.00 out of 5
"Met my expectations with the hours of operation for customers to enter their units. I just returned from Texas and saw Life Storage and smiled."
Nov 29, 2017
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- Andrea from Hermosa Beach, CA
5.00 out of 5
"Overall the staff went out of their way to help me with everything I needed. Thank you so much for everything!"
Nov 07, 2017
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5.00 out of 5
"I have not left LIfe Storage we just moved to another spot on the facility. Sasia and Anna are great."
Aug 24, 2017
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- John from Los Angeles, CA
5.00 out of 5
"Troy and Donovan went out of there way to help me, they are awesome. Can't thank them enough."
Jul 27, 2017
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- CJ from Marina Del Rey, CA
5.00 out of 5
"The staff was always helpful. They care about customers "
Jul 23, 2017
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4.37 out of 5
"Unit was a little further from the elevator than I expected."
May 13, 2017
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4.20 out of 5
"Please keep all security cameras Operational at ALL times."
Apr 18, 2017
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- John Frank from Torrance, CA
4.40 out of 5
"The only reason I marked probably on the previous page is I don't know what kind of vehicle someone may want to store. I have a difficult time parking my boat because of the short turning radius."
Mar 28, 2017
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- Barton from Hawthorne, CA
5.00 out of 5
"you rawk! my girlfriend erny and i love your place,so thank you very much! "
Feb 19, 2017
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- Becky Sue from Hermosa Beach, CA
5.00 out of 5
"I did try to send an email to express what amazing customer service I received from Ken, Julio and Ana. I was so impressed with them. Ken went above and beyond. My email bounced back to me so you might want to check that. "
Jan 26, 2017
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- Latanyia from Inglewood, CA
5.00 out of 5
"The mgmt team is always there to assist when there are questions or concerns with my unit. They treat MY belongings as if it is theirs! For this I am extremely grateful. I love it there!"
Sep 28, 2016
