Self Storage Units near Richmond in Midlothian, VA, 23112

"David did a great job great information and answered all my questions Great customer service"

"Stored here for a few years and no problems. Staff is very helpfully and always nice to everyone. If I ever have to get a unit again I will gladly deal with this place again."

"I signed up for service June 28th, set up payment, went to the office to verify my ID, and get the access code, all within a couple of hours. I was assured everything was good and we could access the storage unit 24 hours a day. We made a long distance move and arrived around midnight to unload, with a rented Uhaul truck. When we tried to access the unit, we got a message saying access denied. I called the 24 hour helpline, and they told me I could not access 24 hours because my ID had not been verified. Even though I went to the office earlier that day to verify it. We had to park the Uhaul in a parking lot and was back the next morning at 6 am. The truck was due back at 7am, but the location was two hours away. Luckily Uhaul was understanding and did not charge us an extra day, when it was two hours late. The Life Storage manager called me and offered to pay for the extra day of rental if there was one, then assured me that we did indeed have 24 hour access and everything was all fixed. We showed up the next night (the 30th) at 11pm, again, access denied. I called the office and left a message at that time. No reply. This is absolutely unacceptable and put us in a very bad position of scrambling two nights in a row, after we were assured everything had been fixed, two days in a row. The entire reason I rented at this facility was for the 24 hour access. So far that has been completely misleading. Very disappointed in the customer service and overall experience. It has put a massive hardship on us and left us scrambling, when moving is already stressful as it is."

"David was very helpful and easy to work with."

"Got me straight at a good price thankkk youu 🔥🔥🖤"

"Very kind and helpful. Also, extremely courteous. Top notch customer service. Space was very clean and well-kept. I am very comfortable storing my belongings there."

"I had a great experience signing up for a storage unit. David was very thorough at explaining how the process works, and he even took the time to walk me to my space. He covered all there was to know about entering and leaving the property, how to secure the door and where to find moving carts. Fantastic customer service!"

"Rented online and found the experience to be easy. Quickly ran out of space and rented another space with special help of the manager. Good clean safe spaces and the equipment available for use is great as well!"

"Great service !!! And it’s 24hrs !!"

"Highly recommend this facility for storage."

"Clean and good prices! Very friendly staff!"

"Great storage facility. very clean and good customer service."

"Great price and very clean. The customer service was 5 star!"

"Great Service and very clean! The Staff was very friendly and the prices are fair!"

"David is extremely helpful and an overall friendly person. He keeps well kept storage facility at all times. Excellent to work with."

"Very professional & patient! Thank you"

"The gentleman in this location was extremely helpful and thorough and even offered me water on a very hot day. It was nice!"

"Pretty simply and easy start up in getting a nice storage unit when needed."

"Tasha was very helpful in getting us the right storage space. We even got it five dollars cheaper a month. Outstanding customer service."

"Amazing experience with Tasha ! Moved in really quickly and super helpful"

"David was so friendly and helpful. The service was quick too. I would highly recommend to anyone looking for storage."

"Awesome & fast experience!"

"David was excellent to work with. Thanks for making this move less stressful!"

"Dave was great. Explained everything in detail. Awesome customer service."

"Great service"

"Amazing storage facility! Tasha is so nice and helpful. Great service!"

"Very professional and helpful staff. Eager to please."

"This is a very well run facility. Recommend. Manager was very polite and helpful. Very clean and secure. Thank you for your help."

"We rented from here for a few months before we had enough space in a new home. I did everything completely online (my choice) because of Covid. That made it a lot easier to get my unit immediately and put stuff away. I paid for the month of February and closed my unit out two days after. They gave me a refund since it was so close to the date. Small things like that make me want to recommend this place."

"David Johnson was very helpful and attentive to my family needs. Would recommend location for any storage needs."

"Mr. David is very professional and friendly. We stored items here for 1.5 years and never had a problem. The units are very spacious. Great customer service, I wish him the best!!"

"Tasha did a amazing job showing me spaces I am still trying to figure out if I definitely need storage but if I do I am going with life storage!"

"Rented a space for about a year and it was great! The space was exactly what I expected and never had issues accessing the building any time of day. I used a moving company to load and unload the space and they had no issues. I would highly consider using Life Storage again if I needed another rental space in the future."

"Would be five stars, but while making my second trip to load things into my unit, I noticed several bags of Damprid hanging from the ceiling that were full of water. Not sure if I should be happy that they are taking mold and mildew seriously or concerned that the building was not properly constructed because it's not very old."

"David is awesome, start to finish helped me out and made it easy."

"I'm very pleased with LifeWay Storage because I've had several times where I've had to downsize and go through my stuff. They offer you a very safe well lit and secure place. I feel very comfortable and safe here when I have had to do this in the past and I've had several units. Never been disappointed at all for being here and doing what I have to do. Their units are very clean, well lit and neat when you go in they work with you every step of the way to help you with any questions you may have...they have supplies to purchase if you need any at all. They're very very wonderful. I plan on using them again in the future"

"An unexpected move required me to store all of my belongings. With little experience regarding large storage requirements, I was a bit overwhelmed. David was able to guide me through the entire process. The facility is clean, well lit and accessible at all hours which served my purpose since I had to make many trips at various times of the day. (Oh, and the music playing was a nice touch.) I will be gone for a year and I feel perfectly confident that my items are safe and secure."

"AMAZING! Very helpful and personable staff. Clean, affordable units. Great location."

"David gave us great service! This facility is very clean and they have a lot of options for your storing needs!"

"Very patient and extremely helpful, very easy to start up"

"David was great....very thorough =M"

"Reserved a space at Life Storage through Kim. You won't find a better, kinder, or friendlier person than Kim. She was very helpful and incredibly patient. She's transparent with their policies and clearly listens to your concerns. I could tell she works hard to give people a great experience, and she very much made an ordinary storage reservation something that was very pleasant and convenient. The facility is clean and fresh. Very easy to navigate."

"Excellent experience =O<ü"

"David is great to work with"

"Great and easy to work with! Explains everything in understandable detail and the rates are great too!!"

"Kim B. was very patient with my son and explained all the details of the agreement. She waited patiently while we contacted our insurance company to cover the renters insurance. I appreciate her pleasant manner in helping us decide which space would be best for us."

"OMG!!!!!!!!!!!!! VERY GREAT SERIVICE FROM TASHA"

"Great place and great people"

"The person in the front office was very helpful and knowledgeable about the facility and services offered. He discussed the best size options for my needs."

"Awesome manager!!!!"

"Not at this time .Thank you"

"Excellent in every way!"

"Amazing costumer services! Davis is a great guy, he help me a lot"

"David the store manager is awesome and extremely nice!"

"Great facility, friendly, courteous staff! And bonus.... theres music always playing :)"

"I love the fact that you are able to book, pay and close the unit online. I only met with an associate once."

"Used it for two years while looking for a house. Great facility, wonderful staff, always helpful!"

"We had an excellent experience with Life Storage an will certainly be back next time we need extra storage."

"Very knowledgeable staff and super friendly. Great deals and great monthly payment plans. If youre seeking storage rentals I recommend Life Storage especially on Commonwealth Centre Parkway in Midlothian, VA."

"Great, friendly service, and a good price for a decent space! It was super easy to rent, and David was a great help to us."

"Online and on-site access makes it very easy to set up and use the storage facilities. I've used a few of the facilities which are always clean and the staff is super friendly and helpful. Use for both personal and commercial needs."

"Very friendly staff and very clean facilities! Excellent experience!"

"Weve had a storage at this location for nearly two years. Never came close to an auction for non payment until recently. Under the previous (initial) Management we were told you could never make partial payments at no point, period. They only took full payments. Long story short, we made the full payments until recently. We got behind, but had MOST of the money, and still couldnt pay what we had. Eventually, it just snow balled over time. 3 months later, two days before auction we finally pay it. Get there, theres new management and they tell me  next time come in early before its late, and make partial payments >/. All of this could have been avoided, but NOW we know. This is our first time using a storage, so now the bar is set. Thats part of the reason why were still there, new friendlier staffing, cleanliness, AC (love that ac, its summer time too pshh) I can only imagine how people doing it with those outdoor units. You can have it. Im rambling now. Any how, Thanks for the help Latoya."

"Very nice"

"Service was great and David was very helpful with setting me up, I highly recommend!"

"Great customer service!Tasha made the process super easy and stress free. Absolutely recommend!"

"Tasha was very helpful and knowledgeable. A great place to store your stuff. I recommend this facility to anyone needing storage space"

"I have had a unit here at Life Storage for 5 months so far and I love it. They do frequent lock checks. I have accidentally left my unit unlocked a few times and they immediately called and informed me. I also used their box truck to move and received excellent customer service. I received helped from Tasha the day of my move and she was wonderful to work with! She was very bubbly and professional. I highly recommend using this storage facility."

"Looks like a great place. Wonderful first time storage experience so far. Thanks for the warm welcome!"

"Tasha was very friendly and helpful! Made adding a space easy."

"I have rented in the past while moving out of one home after a divorce. Your place was a great place to call home to all my belongings until I found my future home. Your staff was helpful and as a single lady I felt safe to come to the unit at anytime. The use of the truck saved me so much money. I can't thank you enough for keeping the place clean and safe while I went through my transition. I have several single friends who have used your storage units and feel the same."

"Just thank you for being there"

"Thank you so much, I am glad I picked this storage company."

"Wonderful experience except for my taking too many years to make decisions about all the stuff being stored. Throughout the years I always found the staff very friendly and the building clean and well lighted. When I decided it was time to move, I really appreciated the help from Tasha and David. Great managers. Thank you."

"Very professional, clean, friendly environment! Love the customer service !!"

"Tasha was very helpful and explained everything carefully. Thank you!"

"Awesome. Super easy."

"Tasha was so helpful today. Sylvia's Sisters needed a large space to house feminine hygiene products for our local school girls in need. She was very helpful in helping us choice the bbest unit for our products?!"

"Convenient hours, clean facility."

"Great staff and clean facilities."

"Good service, decent price! Highly recommend!"

"TASHA WAS VERY HELPFUL AND FRIENDLY. THE WEBSITE WAS EASY TO USE AND THE FACILITY WAS VERY CLEAN AND ORGANIZED."

"The ladies at the office are always so kind and friendly! The facility is clean and secure, I just love this place!"

"Ms. Tasha was very professional, polite and helpful. I highly recommend her and Life Storage if you need to store stuff or rent a truck."

"David was very helpful. Thanks so much!"

"3rd Round using this facility for storage both personal and professional and highly recommend. Clean, convenient, comparable pricing, great staff. 5 stars for this facility."

"Great service and low prices! Very friendly customer service."

"It was a great experience to deal with them and they were very helpful"

"Tasha was extremely friendly and helpful. She explained everything in detail and showed me all my options. Then, the next day when I realized the unit I had chosen was too small, she gave me no grief and happily helped me change everything over to the larger unit! The facility is large, clean, and feels safe."

"I have been renting for several months now, and I have been impressed with the cleanliness of the facility, and the convenient location. Also, Tasha and Shelly have been nice to deal with. Tasha has been very helpful and usually shows me new items on the merchandise wall. She is very knowledgeable about the space sizes available and the prices. I also like the option you offer to put packages in my unit."

"Tasha was very friendly and engaging. Also, she was very knowledgeable and helpful with her feedback to our questions. We appreciate her patience with our decision-making process for our selection. With her assistance, we made the right choice for our family."

"Tasha was a deliberate to work with, and so helpful!"

"Awesome. Tasha is great! So helpful."

"Tasha was very helpful, personable and made it very easy to carry out a conversation with her while we walked to our new storage unit. The place seems to be very safe and cleaned regularly. Tashas pride in her job spoke volumes about how things are around here. And I love that it's open 24/7! Moving on to bigger and better things thanks to life storage!! Thanks again Tasha!!!"

"I experienced excellent customer service with Tasha at this location. It is a nice, clean facility, in a great spot right on Commonwealth Center Parkway with easy access to 288 and Hull St Rd. I totally recommend Life Storage Commonwealth if you need storage in this area."

"Tasha, did a great job showing me around the facilities was very comfortable to talk to made it easy for me to possibly come back. Good job!"

"dLOVE d LOVE d LOVE d !!!!! We have been repeat customers at this facility since 2014. I cant say enough good things about this place! I am extremely OCD when it comes to cleanliness. Every time I come to visit one of my units, it is always neat and clean! Ive actually witnessed Tasha mopping the facility hallways with a mop and bucket of her own in between their regular professional scheduled cleanings. It always smells fresh and leaves you feeling good about storing you precious belongings there. I cant say enough great things about Tasha as well! Always so pleasant to talk to, gets back to you in a timely manner with any questions, and always goes out of her way to help out! Shes AMAZING! I can honestly say I probably wouldnt be there without her. We moved a couple hours away, but because of her kindness and outstanding customer service shes provided, we kept our unit there with Life Storage. About 10 minutes into looking at a new storage unit facility closer to us now, I knew I didnt want to make the change because there was NO Tasha! Im a true believer that GREAT customer service and cleanliness of places goes a long way in this world! Thanks Life Storage for making our moves easier and stress free!!!!!!!!"

"Tasha Did a great job showing me around the facilities enjoyed your company havent made a decision yet but she made it pretty easy"

"Great price and the use of a truck made my moving experience pleasurable. Tasha was very friendly and knowledge and helped me to figure out which space I needed. Highly recommended"

"Tasha was super helpful and very informative with my move in!"

"Your customer service staff is top-notch!!!"

"Shelly Gibson was very pleasant, informative and helpful."

"What a pleasant experience I had with Ms. Gibson!!! Ms. Gibson answered all of the questions I had about renting a storage unit. She was very friendly, customer-focused, and demonstrated concern for what I needed. She was very knowledgeable. The facility was immaculate and I feel completely comfortable with storing my belongs at this facility. I would encourage anyone needing a storage unit to contact Ms. Shelly Gibson at Life Storage on Commonwealth Centre Pkwy!"

"The office manager who helped me was a great deal of help and she definitely made me feel like even though I am in a s*** situation that my stuff would be safe and that things would get better. And reminded me that all it takes is a little kindness to brighten someone’s day."

"I love this storage place!"

"Every employee I’ve ever met there was very friendly and hopeful. There is a great staff at commonwealth 20 location best I have ever seen from any storage business. If I ever need a storage facility again I definitely will return without question."

"My experience today updating my account was very pleasant. Shelly and Tosha at the Commonwealth Pkwy location were very helpful and knowledgeable about the facility and handled the process promptly to my satisfaction. Looking forward to a long relationship with Life Storage."