Self Storage Units near Hickory in Chesapeake, VA 23322

"Great staff and very easy to work with! In and out with no problems at all."

"Sounds good for first time, customer service is great! I would recommend"

"The people are never there when they are supposed to be. They do not return your calls and slow to fix problems at the facility. But they are quick to take your money and charge a late charge. There was a break in to my RV and some others and they wouldn’t even show up on site to answer questions about fixing the no camera problem."

"Mrs. BRIONNA WAS GREAT"

"Gate for facility is consistently broken open, not a secure place to keep your stuff. Reached out numerous times to Have someone at life storage fix the issue with no luck."

"Brionna was helpful and made sure the process was smooth."

"Reserved a van at the hickory location for 9:30 am. Got no call to confirm my reservation then drove about 30 miles to pick up van. Store was closed"

"Very Friendly and Helpful staff"

"This is a great place to store you items and great service"

"Had a fraud alert on a card and it was cancelled. The automated alerts didn't go through or were spammed. Did they pick up the phone and call after 3+ years of automated payments....Nope, not until they could charge a late fee. Poor attitude and poor customer service. Also, they've been jacking up the rates 20% a year the last two years. Find a more customer centric place to store your goods."

"Ms Raines was a great help and made the process very easy!"

"wayne did a great job, very friendly would give 5 star service"

"Love Hickory life storage. Nekia Raines is the sweetest . 💗 Have been a customer before and always come back."

"Awesome people and very friendly. Very easy to work with."

"Great price and very clean. The customer service was 5 star!"

"Great Service and very clean! The Staff was very friendly and the prices are fair!"

"Nekia is amazing! I can not say enough about her customer service, kindness, knowledge and willingness to go above and beyond!! She truly made the rental process seamless and easy!!! Will refer this location and her to all our friends looking for storage!!!!"

"Nekia was SO very helpful! She saved me when I had a situation come up. She also is very professional, efficient, and always willing to help anyone and everyone! I’ve rented a unit here many different times and she’s absolutely by far the best I’ve ever dealt with!"

"The staff at Lifestorage is great! So helpful and nice! The storage spaces are clean and the temperature was perfect in the conditioned units. If we ever have storage needs again we will definitely use Lifestorage."

"If you are looking to store your goods this is definitely the place to do it. Kisha works the office out front. She is very friendly, and even helped us while picking up a few items we needed for a job. Highly recommend."

"What a FANTASTIC EXPERIENCE!!! Any doubts/concerns/worries we had about putting our stuff into storage were quickly put to rest when we met the Store Manager Nekia Raines. She is indeed a shining star and Life Storage are fortunate to have such an outstanding ambassador. The unit was clean and as advertised but Nekia made the entire process a pleasure. Regards, Alex & Mindy McAdam"

"NEKIA IS AMAZING !"

"The absolute best service and I left with a big smile. Yeah Baby"

"Super friendly staff and very helpful! Overall great experience!"

"Awesome, friendly staff. Reminders when late. Perfectly clean inside."

"Great 8 year experience!"

"Have been in this storage facility for 5 months. They increased the rate by almost 25% with no notice. When called to ask, they said they can increase whenever they want and it is in the agreement. While it may be in the agreement, had they pointed it out when I agreed, I would have never signed with them. Why get a rate at all if they can increase it whenever and however much they want. I would not recommend at all as this is not they type of place I want to do business with. I have had other storage units and have never run into this type of practice before..."

"Nekia is great. Everything great."

"Nekia Raines is amazing 🤩 she was very friendly and helpful!"

"Nekia was great, she was very kind and asked if i needed anything. I loved having a good conversation"

"Awesome customer service!"

"Amazing customer service, Nikia you are the best! Great facility, easy to enter and exit. Clean and bright units. Could not recommend enough :)"

"My experience was great here. Very clean and very helpful employees. The girl Kia was so nice and caring she remember customers names and treats them like family. Highly recommend this location!!"

"All of the other reviews are spot on! Nekia is incredible — answers all questions, is super kind and courteous, and really puts you at ease with the entire process of renting a storage unit!"

"Amazing experience! Nekia, the store manager, was fantastic. She helped us set everything up, answered all of our questions, and was an absolute pleasure to work with. The storage units are clean and in great shape. Very happy with our experience!"

"Nekia Raines, the store manager, was incredibly kind and helpful. She made a stressful situation very easy and straightforward and helped calm my nerves about this move. Thanks Nekia!"

"Excellent service! Jayson was knowledgeable and very efficient. Great value and convenience for the area!"

"Jason and Nekia were a pleasure to do business with. Very professional and went over everything in detail. Glad I found this place! Thanks!"

"Nekia was such a wonderful person to meet! Her level of kindnesses, respect and genuine professionalism was absolutely impeccable! What a wonderful asset to Life Storage! Thank you for your hard work Nekia! You are a rockstar!"

"Very nice and clean. I didnt realize how big of a place it is. Climate controlled makes a huge difference when you are storing items. No melted candles etc."

"I’m a customer with life storage and I went inside the office to get another storage unit for my car and They didn’t have one big enough so Nekia Raines was amazing and helped me find an unit at another storage place. Thank you so much for the help."

"I had an amazing experience with moving my things in and out. I especially loved the customer service from Nekia and how she helped me through every step of the process. She answered all my questions and was super helpful. I will definitely be back again!"

"The woman behind the desk was very kind and helpful. She went above and beyond to help me get set up and made sure I had everything that I needed. I highly suggest this Life Storage location."

"Nekia, the store manager, was super helpful with getting us set up to rent a storage space for our RV. She explained everything and made it as easy as possible. Rates are good!"

"Great customer service."

"The staff are always extremely helpful and professional. The manager Nakia is very friendly, knowledgeable, helpful, and courteous. The prices are very reasonable. The property is secure and monitored by video, surrounded by fencing and an access controlled gate. Highly recommended!"

"Nekia is incredible. Super friendly and very helpful. I would recommend this location and company 100%. I've never had any issues and I am extremely happy when I get to run into the friendly staff here. If every company ran their business like this location the world would be a much better place."

"My husband and I are very pleased with the customer service we receive at Life Storage. The kindness and accommodations were beyond measure during a sudden sale of our home. We thank God for Nakia, the manager at South Battlefield facility she is very knowledgeable of her position and has a spirit of willingness. She's a breath of fresh air. We will refer anybody seeking a storage facility to her."

"The new manager is amazing and extremely helpful!"

"Kia was an amazing help today, definitely went above and beyond. Thank you so much."