We ask our customers about their experience with us at three points during their stay at Life Storage.
We've collected over 100,000 surveys, and shown below is just a small sample of what customers are saying about Life Storage in San Marcos (#196).
We're proud of our team of store associates, our facility, and the great things we hear from our customers!
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Life Storage in San Marcos (#196)
Holly (Spring, TX)
5.0 out of 5
"You were courteous and professional"
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Life Storage in San Marcos (#196)
Ailynn (San Marcos, TX)
5.0 out of 5
"Great customer service."
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Life Storage in San Marcos (#196)
Norma (San Marcos, TX)
5.0 out of 5
"Keep up the good work..."
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Life Storage in San Marcos (#196)
John (San Marcos, TX)
5.0 out of 5
"I believe Micky is really a sweet man and has always been there to help us. We had to get a small storage for my dad so he got them as close to ours as possible. There are not many people like that left in the world and I would totally recommend him to anyone.
Thanks for all you do Mickey"
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Life Storage in San Marcos (#196)
Sarah (Kyle, TX)
5.0 out of 5
"I have had unit at this location for years and love everything, staff,location and price!"
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Life Storage in San Marcos (#196)
Taylor (Yorktown, TX)
5.0 out of 5
"It was perfect. Definitely will be back for my storage needs. Also will recommend to friends. "
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Life Storage in San Marcos (#196)
Allison (Maxwell, TX)
5.0 out of 5
"I had a wonderful experience with the initial associate I dealt with and another when I went to close my account. I only needed storage while we were in escrow, otherwise I would be happy to continue renting."
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Life Storage in San Marcos (#196)
Loretta (San Marcos, TX)
4.7 out of 5
"not to my knowledge. It served its' purpose especially after having experienced two historical floods."
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Life Storage in San Marcos (#196)
Tiffany (San marcos, TX)
5.0 out of 5
"Im a long time customer and I love the place and all the staff yall are wonderful and I would recommend uncle bobs storage to anyone whos lookin for a place to put their stuff thank you uncle bobs storage "
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Life Storage in San Marcos (#196)
Charles (San Marcos, TX)
5.0 out of 5
"They gave us cold water while we were loading."
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Life Storage in San Marcos (#196)
Melinda (San Marcos, TX)
5.0 out of 5
"Thanks, you guys."
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Life Storage in San Marcos (#196)
Susan (Wimberly, TX)
4.7 out of 5
"I am please so far, but I have only been into the unit one time, so far."
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Life Storage in San Marcos (#196)
Curtis (Austin, TX)
5.0 out of 5
"All good"
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Life Storage in San Marcos (#196)
Gary (Kyle, TX)
5.0 out of 5
"Mickey seems to be a very diligent and focused manager/operator he is always around and the place looks clean and organized.
Also - I just set up an account on-line to change my credit card info and that went real well - nice simple site that worked quickly and well! Good job!"
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Life Storage in San Marcos (#196)
Brenda (Wimberley, TX)
5.0 out of 5
"I thought how kind it was that the manager told me I could bring my dog into the office out of the heat. On a different day when I was on site cleaning my RV an attendant came by in a golf cart and offered me water for me and for my dog."
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Life Storage in San Marcos (#196)
Yvonne (San Marcos, TX)
5.0 out of 5
"Your staff at the 1620 S. Interstate 35, San Marcos, Texas 78666 location are outstanding. Always friendly and professional at all times. Willing to go above and beyond. Great staff!"
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Life Storage in San Marcos (#196)
Ilsa (San Marcos, TX)
5.0 out of 5
"I've mostly interacted with one employee on all of my visits, I believe his name is Heath. I believe him to be an asset to your organization. He is always courteous, willing to answer any question and more than pleasant. "
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Life Storage in San Marcos (#196)
Rosemary (Seabrook, TX)
5.0 out of 5
"Everything was answered."
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Life Storage in San Marcos (#196)
Leesa (San Marcos, TX)
5.0 out of 5
"Mickey and his staff are just wonderful. I felt very secure leaving my items there. They just were awesome everytime I needed anything. Also - they were always ready with a cold bottle of water when I had to be working there in the unit. I would recommend them to everyone!"
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Life Storage in San Marcos (#196)
Tyler (San Marcos, TX)
5.0 out of 5
"The staff was friendly and helpful. We had a big truck to unload and it took a few hours in the heat. He brought out water for us which was unexpected and extremely thoughtful. "
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Life Storage in San Marcos (#196)
Tonja (Buchanan Dam, TX)
5.0 out of 5
"Heath was always helpful. Even called us to tell us we forgot to lock our outside locker properly and worked with us to solve the problem. We were 3 hours away and he helped us greatly. Excellent employee!"
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Life Storage in San Marcos (#196)
Adam (Henrico, NC)
5.0 out of 5
"Great customer service!"
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Life Storage in San Marcos (#196)
Erica (San Marcos, TX)
5.0 out of 5
"Customer service was outstanding,they also took the extra step to help our move easier.Thanks for the free truck rental.Customers really enjoy this option due to all the money that we have to spend when moving."
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Life Storage in San Marcos (#196)
Rebekah (San Marcos, TX)
5.0 out of 5
"We are so pleased with our experience at Uncle Bob's [Life Storage]. The employees are incredibly helpful and polite, and remember us when we stop by. The rates are reasonable, and the storage options diverse. The facility is excellently maintained. Every interaction has been carried out efficiently and effectively. We couldn't be happier!"
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Life Storage in San Marcos (#196)
Matthew (Driftwood, TX)
5.0 out of 5
"Great service"
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Life Storage in San Marcos (#196)
Ron (Canyon Lake, TX)
4.8 out of 5
"Good business. Thanks for the service"
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Life Storage in San Marcos (#196)
Eliza (San Marcos, TX)
4.8 out of 5
"My only dissatisfaction is with the size of my unit. It is an odd shaped unit so I can't seem to figure out how they come up with it being a 5x10"
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Life Storage in San Marcos (#196)
Donna (San Marcos, TX)
5.0 out of 5
"Satisfied"
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Life Storage in San Marcos (#196)
Fidel (San Marcos, TX)
5.0 out of 5
"Mickey and staff are always great..would not go anywhere else "
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Life Storage in San Marcos (#196)
Carla (Wausau, WI)
5.0 out of 5
"We had a great experience renting from Uncle Bob's [Life Storage]. I understand the reasons that this was necessary, but less paperwork to complete would be nice. Perhaps your staff could fill out all of the necessary paperwork via the information provided on the online application. Doing that would make check in much easier and quicker. Your staff were courteous and very helpful so I would rent again and or recommend family and friends. "
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Life Storage in San Marcos (#196)
Mary (San Marcos, TX)
5.0 out of 5
"The associate was very helpful, answered all our questions and made us feel very comfortable renting from Uncle Bob's [Life Storage]. "
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Life Storage in San Marcos (#196)
Richard (Houston, TX)
5.0 out of 5
"I loved that the truck was free the first time and very reasonably price the second time. It was available when I needed it."
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Life Storage in San Marcos (#196)
Marqrita (San Marcos, TX)
5.0 out of 5
"Willie was great. He works fast and handled all of our questions. Uncle Bobs storage was there when we needed you the most. "
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Life Storage in San Marcos (#196)
Janice (Round Rock, TX)
4.6 out of 5
"cons: price"
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Life Storage in San Marcos (#196)
Scott (Lewisville, TX)
5.0 out of 5
"I needed a storage unit like my life depended on it and I was not disappointed. Quick, painless, and pleasant."
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Life Storage in San Marcos (#196)
Richard (San Marcos, TX)
5.0 out of 5
"Very professional and informative. "
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Life Storage in San Marcos (#196)
Greg (San marcos, TX)
5.0 out of 5
"not the lowest price in town, but you get what you pay for!"
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Life Storage in San Marcos (#196)
Sheila (San Marcos, TX)
5.0 out of 5
"I was amazed at how available, on a personal level, your staff was. Moving is so stressful and Alex understood and helped in every way that she could. She actually turned my negative experience into a "WOW!!! I wish I could do that again!!" Thank you!"
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Life Storage in San Marcos (#196)
Jan (San Marcos, TX)
5.0 out of 5
"All the employees were always friendly and accomodating, especially, the main manager. Thanks for everything !!!!"
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Life Storage in San Marcos (#196)
Tom (Edinburg, TX)
4.4 out of 5
"The units could probably stand to be a bit better shielded from the elements. I can see outside between the floor and the wall, my things were always covered in dirt and leaves, and some metal things started to corrode."
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Life Storage in San Marcos (#196)
Julie (San Marcos, TX)
5.0 out of 5
"Mickey is always friendly and helpful. "
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Life Storage in San Marcos (#196)
Katelyn (Bacliff, TX)
5.0 out of 5
"The staff are very professional."
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Life Storage in San Marcos (#196)
Jan (San marcos, TX)
5.0 out of 5
"Very impressed with office staff."
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Life Storage in San Marcos (#196)
Tim (San Marcos, TX)
5.0 out of 5
"I was extremely impressed by the friendliness of the staff and the overall service provided, I have already suggested to other people that they should use bob's in the future, and i surely will as well. "
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Life Storage in San Marcos (#196)
Norma (Keller, TX)
4.4 out of 5
"HAD TO WAIT FOR SERVICE ONLY ONE PERSON
AND VERY BUSY DID THE BEST HE COULD"
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Life Storage in San Marcos (#196)
Melissa (San Marcos, TX)
5.0 out of 5
"my only complaint is the auto lighting in the climate control- if I am trying to move stuff in and don't walk by the sensor it shuts off in the middle of me finding something or moving etc and it is a pain to have to walk to the sensor to get the light on. It would be nice to have a timer or something to give you 10-15 mins vs 3-5 mins for the light to shut off"
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Life Storage in San Marcos (#196)
Fernando (San Marcos, TX)
5.0 out of 5
"Our visit to Uncle Bob's [Life Storage] was Awesome. very friendly and very helpful. Manager Mickey was the best."
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Life Storage in San Marcos (#196)
James (Killeen, TX)
5.0 out of 5
"I love all you have done for me =0) I can`t thank you all enough =0) You have always been there for me in time of need and you all are a blessing. Thank you all fro all you do.. I am blessed and thankful. Terri.."
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Life Storage in San Marcos (#196)
Joshua (San Marcos, TX)
5.0 out of 5
"GREAT JOB TO THE UNCLE BOBS IN SAN MARCOS CLOSEST TO PLUCKERS. THE STORE MANAGER HELPED ME OUT AND I WAS VERY IMPRESSED WITH HOW EASY THE PROCESS WAS.AFTER WE LEFT, MY GIRLFRIEND AND I KEPT TALKING ABOUT HOW NICE HE WAS AND VERY KIND. IT IS RARE I DO THESE SURVEYS BUT EVERYTIME I HAVE INTERACTED WITH THIS STAFF I HAVE BEEN AMAZED. GREAT JOB GUYS KEEP IT UP!"
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Life Storage in San Marcos (#196)
Rick (Kalaheo, HI)
5.0 out of 5
"Excellent across the board!"
5' x 5'* - Climate Controlled
5' x 15'* - Climate Controlled
7' x 20'* - Climate Controlled
10' x 15'* - Climate Controlled
20'* - Parking Space
30'* - Parking Space
Climate Controlled Storage Units
Use our Moving Van or Truck Free with Storage Rental!
Extended Access Hours
Surveillance Cameras
Fenced & Lighted
Vehicle/Boat Parking
54' Truck Access
Boxes & Packing Supplies Sold Here