Storage Units near Live Oak in San Antonio, TX 78266

"If I could, I would give this zero stars. False advertisement. I rented a temperature controlled unit on-line. I found out that the air had been out for a month on this floor, and I was never informed before renting the unit. When I did find out, I was told they were not sure when it was going to be fixed. I was not refunded my money. The area manager, Carmen never returned my calls. I will never rent from this business and good luck to anyone who does."

"Warm and stuffy inside."

"Muy buen lugar para guardar las cosas."

"Had a great time and service. My storage unit is nice and clean."

"Clean storage units. Jeff thoroughly explained and showed rental Storage"

"Jeff us AWESOME! Thanks for all your help!"

"Jeff and Becky were so nice !!!! Wonderful security and thorough explanations of anything I needed to know. Definitely recommend !"

"Great customer service."

"Jeff was a big help and 5 star good customer service! The facility is very clean, organized, & well secured. It was a pleasant experience for my first time renting a storage place. Jeff even came out to bring his umbrella to us since it started raining. I look forward to doing business and knowing my belongings will be taken care of. The facility offers climate control and security. I couldn’t pass up the good deal! Location is good and driving in and out is pretty convenient."

"Super nice guy named Jeff helped me today. Everything was really easy to do. All electronically done paperwork was nice."

"Awesome personal! Very helpful and aware of services. Up front and clear"

"Please have more doorstops and push carts."

"Sarah really helped me out. Great, easy experience!"

"LifeStorage was a great storage rental business for me. From start to finish I knew my belongings were secure and I had all the access I needed when I needed it. The staff here is also quite helpful. Sarah helped phenomenally both in person and over the phone with initial renting process while Jeff attentively assisted me in the closing process. If I ever need storage again, I’m returning to you LifeStorage"

"Stopped in on Saturday. A gentleman in the office named Jeff Conley showed me around and answered all of my questions. I was equally impressed with the storage unit and with Mr. Conley. Stored my first load today. Very professional system with quality representative. Great experience."

"Sarah Parden just amazing service"

"Sarah was amazing!!! Best customer service!"

"Sarah is great and very personable. Setting up was a breeze! Clean place. Feel safe leaving my things here."

"Had a great first experience. Renting a unit online was really easy and fast. I also had great customer experience when Sarah helped me find my unit when I had the wrong number. She walked me through the steps of how it works and I am truly grateful for that."

"Great experience! Life Storage is super clean and customer service is top notch!! Sarah was super helpful and friendly."

"Needed a place to store our stuff while we look for a house and Life Storage has been fantastic! We shopped around a bit and decided on them because prices were great for what we got. Highly recommended!"

"Price fluctuates too much. $79 turns to $120."

"I have used this storage location a number of times. Always clean, always secure. Management is excellent and helpful. When this storage episode is over and the occasion requiring storage occurs, this is where I will return . . ."

"I recently switched over to lifestorage from a public storage unit. The customer service was excellent. Sarah Parden was very warm and helpful. She was also "down to earth" and didn't mind laughing and having a conversation. Thank you for giving me a good experience."

"Sarah Parden was very welcoming and very friendly. Extremely helpful. Glad I’m renting here! Highly recommend"

"Just wrapped up working with Sarah (with an “H”) and she was GREAT! Explained the process throughly and knowledgeably, answered all my silly questions, and gave a tour of different storage types (which totally helped). Walked out with my codes, keys and smile! #greatcustomerservice #cleanfacility"

"Triple entry security and cameras at all entrances. Climate controlled too."

"Hallways are kinda spooky to walk down, but over all nice storage complex."

"Someone broke into my 3rd floor unit and took $12k of tools."

"Safe, staff pays attention"

"A military buddy of mine referred me here. Im also military and didnt know when the movers would pick up my stuff, so the day of pick up Julie took care of closing my account and prorating me for the 2 days of January. I got a refund of the difference my autopay took out on the 1st within 3 days.This place is amazing. Scott helped me set up my space and was very helpful. He offered me the most effective discount of their offers that helped me save the most money. The place is clean, its easy to get into the gate and building with their instruction cards and no hidden fees. I rented a space here for 5 months, Im super happy about it. Im the kind of person who shops around for the best cost efficient place thats also nice. No issues here. I dont usually leave reviews, but this place was awesome. 10/10 would recommend."

"Keep up the good work it’s always assuring to know that my belongings are safe and easy access to get to"

"Clean place and friendly staff, but it used to be Cube Smart. This new place keeps going up in price every year, without offering any new value. And now they nickel-and-dime for every little thing.... like charging $10 to borrow a hand-truck on premises to move items from your car to your storage unit. I'm looking elsewhere for better value."

"We have learned that if you need glasses Costco is the place to go and then all the other things. Good prices and they treat the employees good."

"Friendly, fast service."

"Very nice place for storage"

"WARNING pretty on the outside but horrible costumer service & not to mention pricey. Beside Scott who actually knows how to treat a business's costumers fairly, the other associate and manger only care about keeping themselves to par with the facilities policies at ALL costs. Website errors will not be acknowledged and you will be fined a late fee. I mean ZERO acknowledgment towards any business errors and expects you to follow policy at all cost. The online account service was not properly showing my FIRST months payment. It showed a zero balance so I was unable to pay my payment. Then I was charged a late fee even after speaking with Scott and explained the error. The late fee was still placed on my account and the storage was unaccessible so I paid it. Manager Carmen would not credit me the fee back stating "well you already paid it so now I can't refund you" then stating "you should have been more responsible and checked the website everyday until it was properly showing the amount so then you could have paid it." I was floored by these responses and others this women was giving me over a 25$ fee I was unfairly charged! To be sure I have looked back at my browser history and can confirm I actually logged in on the due date when the zero balance was showing and I was unable to make the payment on time! But that won't matter to Carmen, in fact she will further try to give you a lesson on how to pay bills. I offered to have my credit report ran to prove I know how to pay bills but that was dismissed.   Scott who was the only compassionate, respectful, and helpful associate is unfortunately possibly in trouble now for helping me and doing what he can to help this issue. I was told by Julie, the other associate, that "her store doesn't run like that and he is going to get talked to" ... for issuing me a 10$ RETURN! For an unused packing item 30 days pass date of purchase. Mind you 10 dollars! I know 10$ is 10$ but he was trying to help Carmens dumba** actions with this late fee! I'm just like WOW! I would hate to work for these 2 lady's! BTW 30 days had passed because I rented out the storage a month early to be prepared because fortunately I do have the money to do that and did not mind! Obviously what I don't have is the comprehension, patience, or appreciation for such cheap, unfair, and sorry customer service from these two lady's and from such a pricey place. Thank you for your time spent reading my statement :-)it is very much appreciated!"

"WARNING pretty on the outside but horrible costumer service & not to mention pricey. Beside Scott who actually knows how to treat a businesss costumers fairly, the other associate and manger only care about keeping themselves to par with the facilities policies at ALL costs. Website errors will not be acknowledged and you will be fined a late fee. I mean ZERO acknowledgment towards any business errors and expects you to follow policy at all cost. The online account service was not properly showing my FIRST months payment. It showed a zero balance so I was unable to pay my payment. Then I was charged a late fee even after speaking with Scott and explained the error. The late fee was still placed on my account and the storage was unaccessible so I paid it. Manager Carmen would not credit me the fee back stating well you already paid it so now I cant refund you then stating you should have been more responsible and checked the website everyday until it was properly showing the amount so then you could have paid it. I was floored by these responses and others this women was giving me over a 25$ fee I was unfairly charged! To be sure I have looked back at my browser history and can confirm I actually logged in on the due date when the zero balance was showing and I was unable to make the payment on time! But that wont matter to Carmen, in fact she will further try to give you a lesson on how to pay bills. I offered to have my credit report ran to prove I know how to pay bills but that was dismissed. Scott who was the only compassionate, respectful, and helpful associate is unfortunately possibly in trouble now for helping me and doing what he can to help this issue. I was told by Julie, the other associate, that her store doesnt run like that and he is going to get talked to ... for issuing me a 10$ RETURN! For an unused packing item 30 days pass date of purchase. Mind you 10 dollars! I know 10$ is 10$ but he was trying to help Carmens dumba** actions with this late fee! Im just like WOW! I would hate to work for these 2 ladys! BTW 30 days had passed because I rented out the storage a month early to be prepared because fortunately I do have the money to do that and did not mind! Obviously what I dont have is the comprehension, patience, or appreciation for such cheap, unfair, and sorry customer service from these two ladys and from such a pricey place. Thank you for your time spent reading my statement :-)it is very much appreciated!"

"Customer service is outstanding, the facility is very secure and the A/C is a big relief when moving in this texas heat. Thank you Life Storage for a great renting experience."

"Great staff, very clean and secure!!"

"They were very friendly and handled the process quickly and thoroughly explained all info needed."

"Hard to get 8n and out of. Prices are high."

"Very unsecure. You can actually look over into other storage units like a bathroom stale. If someone wanted to take your stuff they could with ease."