Storage Units near Stone Oak in San Antonio, TX 78258

"Ms Alice was absolute wonderful from beginning to end of my stay. She throughly explained everything. She answered all my questions throughout my stay. Made the transaction seamless. Outstanding employee."

"Alice was very helpful! She made sure our storage needs were met and we reserved the perfect unit for our belongings. Thank you!"

"We have been very pleased with our service at this Life Storage. Almost all of our dealings have been with Alice who is so pleasant. She immediately understands your questions and gives clear, complete and understandable answers. It is a pleasure to do business at this location and with Alice."

"The manager is outstanding. The prices are reasonable with a wide variety of units and products. It is more secure than the facility we used for the last 9 years.  We recently used a large unit to store our household goods for a month until our new home was ready.  In the future months we will move the items from our other storage facility to this one.  Not only for convenience, but even more for confidence in the manager who is very security conscious and professional, the better triple locks and clean appearance."

"Great customer service. Alice is the best!"

"Great experience. Wonderful staff. Clean grounds. Would highly recommend this storage facility."

"Great customer service! Come see Ismael S. He really helped us with getting a storage unit. Would recommend. I give 5 stars!!!!"

"Outstanding customer service provided by the manager Alice!"

"Alice was a great help and delight to work with."

"First time getting storage for myself and it could not have been easier. Quick and painless and Alice was absolutely awesome. Thanks!"

"I have been with the Life Storage location at Wilderness Oak location in San Antonio for many years and can’t tell you enough how great the staff has been! Alice and Ismael have always been so helpful and very attentive! Thank you guys so much!"

"I used their facilities for over 2 years with no incidents. Professional staff and accommodating. The prices did increase each year though."

"Wonderful location!! The staff is so pleasant and easy to work with. Highly recommend!!!"

"Alice and Ismael are the best and nicest storage managers we have ever met! They go out of their way to make sure you understand your storage unit selection and how it will best work for you. The facility itself is extremely clean and well lit, it feels safe both for you and your belongings. We had our choice of storage facilities from Stone Oak (where we're leaving) to Schertz (where we're eventually going). We picked Life Storage after meeting Alice and Ismael - we think storage is really more about trust, especially if you're going to leave your things for months to a year+. We like and trust Alice and Ismael!"

"Alice is always a great help! Great place and great people!"

"Excellent customer service! Thank you so much Alice for you amazing hospitality! It was an absolute pleasure working with. I will definitely recommend your store! I appreciate all of your kindness and helpfulness! The store front and storage area was always so clean and I felt very safe storing my things here. Thank you again! 😊"

"Alice is a rare gem. I have known her for many years bc previously she worked at another life storage. Today she went above and beyond for a customer... for me and I appreciate it greatly. Thank you!!"

"Upon deciding we needed a store room, I chose Life Storage on Wilderness Oak because it was a mile from the house. I was blessed to find a wonderfully clean and well run facility. When I discovered I needed a second and third room, Alice (store manager) came through with good room locations and helped me get all the discounts available. I definitely recommend this facility to anyone needing storage space. Truly, top notch!"

"Amazing staff and convenience!!! I moved from Louisiana to Texas and it took exactly one month to find what I needed ! Life Storage made that process so much easier and convenient with their easy access system and knowledgeable staff! Great choice"

"Our plumbing company has used this location for 9 years and it is always clean, well lit, with a professional staff."

"I recommend this company and location because the helpful staff."

"One of the nicest people I have met in my time dealing with business is Alice! She runs a clean shop and truly cares about the customer experience. It has been a pleasure to work with her and her team. Kudos to her."

"I have used this storage for almost 8 months. It is air conditioned and has two freight elevators for taking items to the second and third floors. During COVID the use of mask was required for entry, and I appreciated that. The front desk manager Alice was always helpful and nice. I am moving to a different location in the city and moved out of Life Storages Wilderness Oak location. If all the other locations are such as nice and maintained,  I would gladly keep my things there."

"Clean and very convenient. Friendly staff too!"

"Highly recommend this storage facility. Very clean and climate controlled. Prices are reasonable. The manager and her associate working with her Are professional and friendly. Better yet, they are caring and always have warm positive conversations."

"So clean! I feel good about having our belongings here."

"Cut throat price gouging. My complaint focuses on their billing and business practices.  I'm sure those stem from the corporate office.  They've hiked their fees multiple times over the last couple of years. I send payments in 2 weeks early. If there's ever a holiday in a month, I stress over whether they will process the payment sent from USAA on time. Twice they stated they never received the payment, although the bank had a record that they had sent them.  And both of those times they imposed hefty late fees. The second time the rep on the phone threatened that an additional fee would be imposed if I didn't pay the late fee. They just raised prices again and apparently sent notice via email to an account I rarely use. Perhaps it's my fault that I stopped checking that account, but it sounds ridiculous to raise rates during an economic crisis and to have absolutely no room to waive a late fee today (Jun 8) for a payment that bank shows delivered on May 28.  Any payment tardiness always had some snag involving either a holiday or fee hike. Clean facility, but time to stop giving this company my $$$."

"Great storage facility. Easy access. Managers are friendly and helpful, especially Alice. She was always ready to help. I went by at lunch one time and she saw me, opened the doors and helped me with my questions."

"I have to start off with the customer service. Ishmel...I think that's how you spell his name, from the location on Wildnerness Oak in San Antonio, TX  was alway pleasant to work with. His customer service is outstanding! I will definitely rent again from this location if he is still there. I didn't need a storage space anymore, so when I removed my items, I was pleasantly surprised to find zero pests in my boxes, which I have found when I have removed my things from other storage facilities. Ishmel made everything easy the day I moved out, and when I paid over the phone, when they allowed that at the time, he was always a sweetheart and always made things simpler."