Self Storage Facility near Stone Oak in San Antonio, TX 78258

"Alice and Ismail are amazing people. they are very friendly and helpful. I strongly recommend this place."

"Nice facility run by nice people"

"Ms. Alice is the BEST! She was more than willing to answer any questions we had & show us any size units we asked! Facility is super clean as well! #GoNavy!"

"Fantastic place fantastic people."

"They treated me well."

"Quick and simple process, clean office, and very professional and friendly employees. Would definitely rent here again."

"Extremely helpful staff and great prices."

"The associates made me feel valued and took care of all of my requests promptly. I am very satisfied with Life Storage."

"Best storage units in town"

"Experience was awesome!! Very kind Alice and Serrano were great in helping me get set up!! Very kind and knowledgeable about their job!"

"I've rented a space at the Wilderness Oak location since 2018. From day one Alice has been such a joy to work with. She runs a tight ship there and the place always looks great. I've even rented that great truck she has to pick up furniture. We've had some great talks and she ALWAYS remembered my name. Today I vacated my space and moved to Dallas. I'm gonna miss you Alice! Thank you for a great experience!"

"I received very professional, expert and friendly service."

"Alice is wonderful! She will take good care of you."

"Great service from Alice. Very helpful."

"Clean facilities,nice personal"

"Ms Alice and Ismael are amazing. They have treated me like family and I wouldn't have trusted anyone else. Their patience, compassion and care have made this experience one to remember. Thank you again for being my extended my family!"

"Great place!"

"Clean, friendly staff. highly recommend"

"I highly recommend this storage location. The staff here are super nice and friendly. The facility itself is very cleaned and well maintained. Thanks to Alice and her assistant."

"Amazing service amazing staff"

"Amazing place!!! Alice is wonderful and very helpful!! Would store here again any day!!"

"Easy move-in and out, clean facility with friendly management. Location is great as well."

"Mrs. Gilbreath is awesome! She’s been so friendly and helpful over the past 6 years."

"Very clean and wonderful service! Will definitely store here again if needed!"

"Very pleasant experience, great customer service!"

"Great service, clean facility, great staff!"

"Great staff. Alice the manager was super helpful and made my transition very smooth and easy."

"I do not use them (yet) but, as a neighbor, they keep their business, surrounding parking lots and sidewalks very clean. Thank you"

"Really nice staff and great storage facility!"

"Extremely clean after 4 years. Friendly front desk. Would store here again."

"Alice at the wilderness oak location was super sweet, helpful and knowledgeable. She made our moving process as fun and easy as possible. Great special going on right now with the moving truck included! Couldn’t be more impressed with the service I received."

"I have been with Life Storage and this location since 2016 and still have a unit there. Alice has been there since I rented my current space and it has been a comfort knowing that they will take care of you. If you need to rent a space, this is a great location."

"This storage facility is A+. The customer service is wonderful"

"Great customer service. easy to get in and out. Very clean"

"Wonderful staff and excellent service! Affordable and especially helpful with needing extended storage time."

"Amazing experience. Very friendly and professional. Highly recommend"

"I was with life storage for 5 years and had a great experience. The staff is amazing there, and I would never uses any other storage facility! Ismael and Alice are the nicest and most helpful people I’ve ever met! 5 stars all of the way!"

"Excellent service as always. Friendly and thorough."

"Alice is the manager and she is an A++.  This facility is always clean and I found easy to access.  I rented for 5 years and loved the temperature controlled environment especially for my piano.  I highly recommend."

"Ms Alice was absolute wonderful from beginning to end of my stay. She throughly explained everything. She answered all my questions throughout my stay. Made the transaction seamless. Outstanding employee."

"Alice was very helpful! She made sure our storage needs were met and we reserved the perfect unit for our belongings. Thank you!"

"We have been very pleased with our service at this Life Storage. Almost all of our dealings have been with Alice who is so pleasant. She immediately understands your questions and gives clear, complete and understandable answers. It is a pleasure to do business at this location and with Alice."

"The manager is outstanding. The prices are reasonable with a wide variety of units and products. It is more secure than the facility we used for the last 9 years.  We recently used a large unit to store our household goods for a month until our new home was ready.  In the future months we will move the items from our other storage facility to this one.  Not only for convenience, but even more for confidence in the manager who is very security conscious and professional, the better triple locks and clean appearance."

"Great customer service. Alice is the best!"

"Great experience. Wonderful staff. Clean grounds. Would highly recommend this storage facility."

"Great customer service! Come see Ismael S. He really helped us with getting a storage unit. Would recommend. I give 5 stars!!!!"

"Outstanding customer service provided by the manager Alice!"

"Alice was a great help and delight to work with."

"First time getting storage for myself and it could not have been easier. Quick and painless and Alice was absolutely awesome. Thanks!"

"I have been with the Life Storage location at Wilderness Oak location in San Antonio for many years and can’t tell you enough how great the staff has been! Alice and Ismael have always been so helpful and very attentive! Thank you guys so much!"

"I used their facilities for over 2 years with no incidents. Professional staff and accommodating. The prices did increase each year though."

"Wonderful location!! The staff is so pleasant and easy to work with. Highly recommend!!!"

"Alice and Ismael are the best and nicest storage managers we have ever met! They go out of their way to make sure you understand your storage unit selection and how it will best work for you. The facility itself is extremely clean and well lit, it feels safe both for you and your belongings. We had our choice of storage facilities from Stone Oak (where we're leaving) to Schertz (where we're eventually going). We picked Life Storage after meeting Alice and Ismael - we think storage is really more about trust, especially if you're going to leave your things for months to a year+. We like and trust Alice and Ismael!"

"Alice is always a great help! Great place and great people!"

"Excellent customer service! Thank you so much Alice for you amazing hospitality! It was an absolute pleasure working with. I will definitely recommend your store! I appreciate all of your kindness and helpfulness! The store front and storage area was always so clean and I felt very safe storing my things here. Thank you again! 😊"

"Alice is a rare gem. I have known her for many years bc previously she worked at another life storage. Today she went above and beyond for a customer... for me and I appreciate it greatly. Thank you!!"

"Upon deciding we needed a store room, I chose Life Storage on Wilderness Oak because it was a mile from the house. I was blessed to find a wonderfully clean and well run facility. When I discovered I needed a second and third room, Alice (store manager) came through with good room locations and helped me get all the discounts available. I definitely recommend this facility to anyone needing storage space. Truly, top notch!"

"Amazing staff and convenience!!! I moved from Louisiana to Texas and it took exactly one month to find what I needed ! Life Storage made that process so much easier and convenient with their easy access system and knowledgeable staff! Great choice"

"Our plumbing company has used this location for 9 years and it is always clean, well lit, with a professional staff."

"I recommend this company and location because the helpful staff."

"One of the nicest people I have met in my time dealing with business is Alice! She runs a clean shop and truly cares about the customer experience. It has been a pleasure to work with her and her team. Kudos to her."

"I have used this storage for almost 8 months. It is air conditioned and has two freight elevators for taking items to the second and third floors. During COVID the use of mask was required for entry, and I appreciated that. The front desk manager Alice was always helpful and nice. I am moving to a different location in the city and moved out of Life Storages Wilderness Oak location. If all the other locations are such as nice and maintained,  I would gladly keep my things there."

"Clean and very convenient. Friendly staff too!"

"Highly recommend this storage facility. Very clean and climate controlled. Prices are reasonable. The manager and her associate working with her Are professional and friendly. Better yet, they are caring and always have warm positive conversations."

"So clean! I feel good about having our belongings here."

"Cut throat price gouging. My complaint focuses on their billing and business practices.  I'm sure those stem from the corporate office.  They've hiked their fees multiple times over the last couple of years. I send payments in 2 weeks early. If there's ever a holiday in a month, I stress over whether they will process the payment sent from USAA on time. Twice they stated they never received the payment, although the bank had a record that they had sent them.  And both of those times they imposed hefty late fees. The second time the rep on the phone threatened that an additional fee would be imposed if I didn't pay the late fee. They just raised prices again and apparently sent notice via email to an account I rarely use. Perhaps it's my fault that I stopped checking that account, but it sounds ridiculous to raise rates during an economic crisis and to have absolutely no room to waive a late fee today (Jun 8) for a payment that bank shows delivered on May 28.  Any payment tardiness always had some snag involving either a holiday or fee hike. Clean facility, but time to stop giving this company my $$$."

"Great storage facility. Easy access. Managers are friendly and helpful, especially Alice. She was always ready to help. I went by at lunch one time and she saw me, opened the doors and helped me with my questions."

"I have to start off with the customer service. Ishmel...I think that's how you spell his name, from the location on Wildnerness Oak in San Antonio, TX  was alway pleasant to work with. His customer service is outstanding! I will definitely rent again from this location if he is still there. I didn't need a storage space anymore, so when I removed my items, I was pleasantly surprised to find zero pests in my boxes, which I have found when I have removed my things from other storage facilities. Ishmel made everything easy the day I moved out, and when I paid over the phone, when they allowed that at the time, he was always a sweetheart and always made things simpler."

"This location is great! Its always super clean and smells great. Alice is great and helps with both the move in and move out process which was super easy"

"It is always clean and well kept."

"Alice is always so helpful. Greets us by name whenever we come in. She also keeps the storage building spotless."

"They were extremely helpful! My online code didn't work on the 2nd day I tried using it, and they contacted corporate for me and got it to work while I was out of town! Thank you!!"

"The customer service at this location is the best!! They are very courteous and helpful. After moving here from Chicago they were a huge help to get my storage needs met. Highly recommend this location because of the staff."

"Excellent service thank you."

"My expectations were met."

"Excellent service and friendly staff at Life Storage on Wilderness Oaks location in San Antonio!  Clean & safe. I highly recommend this as a storage solution!"

"I am very happy to working with the staff. They are very kind helping us a lot."

"The lady in the front office was awesome"

"Ismael helped us so much! Quick process. Helped us find exactly what we needed within our budget. This is the second time were using Life Lock and were always so happy with the clean, climate controlled facility!"

"Clean, easy access, great storage option"

"We had a very courteous and professional experience renting a unit at this location. This is not your average storage place. From the conscientious manager - Alice, to the climate controlled units, to the available packing supplies - they had everything you could ask for, plus more!"

"Great and convenient service. Professional and very friendly staff!"

"I've been a customer since 07/2018. The customer service is impeccable. I was always greeted with a smile, even when I would go into the office numerous times to retrieve my code to access my storage unit."

"Ms. Alice is wonderful! Made the process fast and easy! Definitely recommend coming here!! Customer service is amazing! ="

"Alice is great to work with! She is both professional and friendly, provides all the necessary information and is helpful in completing the process required for renting a storage unit. The facility is always clean and well maintained."

"Very pleasant employees, helpful and friendly. Very clean facility. Would definitely do business with them again."

"Great Service. Alice is the kindest and most cordial representative for this company."

"Alice & Ismael helped us get signed up and both were fantastic - I forgot to print the Declarations page and Alice kindly helped print a copy. She also came out to check on us as we were struggling with the fancy locks - Great customer service and highly recommend the facility...."

"Ismael was very helpful on more than one occasion and very pleasant to work with! I would highly recommend this facility!"

"The manager Alice is a wonderffull person !!!"

"It would be nice to add the timers back to the doors so you could move things in and out easier."

"Very clean"

"Alice and Ismael are ALWAYS sooooooo friendly and helpful whenever I go into the office! Love the small conversations with them, they are so warm and welcoming. Your facility is extremely well maintained! I've been to other storage companies and they are dirty and disgusting! KUDOS to Alice & Ismael!"

"I have been having trouble lately paying things on time and the past couple months I have been paying late and I appreciate that I haven’t been told to leave and take my things. It really means a lot to me. None the less I always make it a priority to pay my monthly payment as soon as I am able to and I am grateful they let me do so without making my life harder"

"Awesome customer service and support."

"Keep up the good work. The young man at the front desk is always smiling and eager to help at any task. I feel confident that my property will be well taken care of. Thank you. "

"Alice the office manager was always extremely helpful and friendly. "

"Staff was great! Always helpful and friendly. "

"Clean facility, efficient and friendly staff."

"Everyone was very nice"

"Met. Great service "

"Loved Alice & Ismail Life Storage #444"

"SIMPLY AMAZING!"

"The team was very professional and helpful. "

"I was always impressed by how clean the property was kept. "

"Life Storage facility is always clean, well maintained and secure. "

"Paramount professionalism, AND still maintaining a friendly, welcoming attitude. Both employees we met and have interacted with represented your company well. We believe if an employee is happy, then the company must be doing something right! Even other customers in the office praised the staff. WOW! "

"Professional Excellence!!"

"The staff (Alice)is friendly and accommodating . The area or space is clean and free of dust."

"The building was always clean and the folks were always nice. Price was reasonable and we never had any issues with accessibility. "

"Great company. Storage facility was always clean. Your staff is the best! "

"Just very happy with the feel of security when I go"

"It was clean and well priced. Not sure what more someone could ask for. I am not overly pleased with how early access it cut off. I could be much farther along with my move if I had access later in the day."

"My experience at Uncle Bob's was a wonderful experience. The facility is very clean and pleasant. The staff is fabulous and extremely accommodating. I will definitely go back to Uncle Bob's in the event I encounter storage needs again in the future. "

"The attendants were very helpful and courteous. "

"Very helpful & professional with any problems I've had. Been there almost 2 years."

"I live out of state and everything is always well kept. "

"Alice is always extremely helpful and always has a smile and a kind word. She's uncle bobs greatest asset!! "

"Such a clean facility!"

"Alice was exceptional "

"You met my expectations."

"Facility is immaculate. The only downside is that you don't send email billing statement,. "

"We are pleased with ever aspect"

"Alice was wonderful, she definitely made me feel comfortable about the process and was very friendly."

"It would be nice to earn a discount to loyal, long term customers. "

"Staff was amazing! Check-in and check-out process we smooth! Prices are great for the area. I used to have a 5X10 storage unit for the same price but it was on the other side of town. Kudos to the staff! VERY CLEAN storage unit...even though I closed my personal unit, our business still has 2 units ane we aren't going anywhere anytime soon! Thanks again!!!!"

"You keep deleting my automatic payment. I have to keep setting it up and I shouldn't have to do that"

"Alice is wonderful! Great customer care and really takes great care of the facility and patrons!"

"VERY clean and VERY safe environment. Great location too."

"The representative at this location was extremely helpful and very professional. I immediately felt very comfortable with the choice we made. Thank you so much!!"

"The space was remarkably clean and the overall appearance of the facility is very good."

"Please, keep up the Great work!!!! Thanks for your convenience and wonderful location. I tell everyone I know about Uncle Bob's Self Storage. It's the best place I have ever rented when it comes to storage units. Thank you for the air-conditioned and wonderfully clean spaces. You guys Rock!!!"

"Alice the manager was very helpful and seemed interested in our needs. She is a asset to Uncle Bob's [Life Storage] but more importunely to your customers. "

"Great, friendly customer service."

"Extremely friendly service!!"

"Took our furniture out and nothing was dusty or damp. It is a truly a controlled environment. Highly recommend this storage to others. It was a pleasure doing business with you all."

"Pamela is absolutely wonderful! "

"When I had a problem with my storage unit, my fault, Pamela went above my expectations to be helpful and I very much appreciated it."

"My representative was so kind and attentive. Sweet, professional and had a fabulous personality. A real people person...I love that in a person."

"Exceeded my expectations. "

"I was so sad to move out of this facility! I store samples for my marketing business and we recently moved across town, so the facility on Wilderness Oak was no longer convenient for us. This is the cleanest, most neutral-smelling storage facility that I have ever been in. I would recommend to anyone at any time!!"

"I'm not normally one to take the time to fill out surveys, but I was so impressed with the Uncle Bob's team for how they went above and beyond to help me. I was a very short lived tenant, and it was known from the beginning that I would not be a large "piece of business" and yet the employees were so helpful, friendly and professional. I was very pleased!"

"Representative on site was always very helpful!"

"I was really impressed with the cleanliness of the place! Easy access, management and employees very attentive. Definitely recommend this place! "

"An unexpected computer glitch delayed my time but the staff was so professional, apologetic, and courteous that I did not mind the delay. "

"The online reservation system was easy and the call I received to confirm was a nice addition. The rental process went very smoothly and the facilities are great. "

"Excellent, well maintained facility. Was perfect for my needs."

"Clean and looking new facility"

"Great customer service!"

"Wonderful team at Wilderness Oak location. "

"I like the climate controlled units and Uncle Bobs is very close to our home. Will use them again."

"We feel very comfortable leaving our possessions in your safe environment."

"I was given my choice in size and location and completed the entire process in just minutes."

"When I moved out, the moving company forgot my bed's side rails outside. the staff working that day saw them and promptly called me to report it. She was kind enough to bring them to the office until the moving company could pick them up. I was so appreciative of what she did. Yours is a superb storage facility and you couldn't have a better professional staff.They are extremely courteous and always willing to help.The facility is extremely clean and very secure,I've been recommending this storage to everybody! "

"I do not like that there is a special lock I had to buy. I cannot use this lock anywhere else and there is no option to sell the lock back. "

"Need more loading carts. I only counted four and I had to wait around awhile till someone was done. "

"professional and courteous "

"Great Staff!! Gabriel was a lot of help and definitely a credit to your organization. First time I actually enjoyed renting a storage space. Kudos to Gabriel and his team."

"Awesome service...excellent staff"

"Super friendly staff and they made the experience so easy! Very, very impressed. "

"Staff was way above average! Excellent customer service. Nice to see some companies still value their customers!"

"I have rented storage space before with another company. The units are usually ok but dirty, and the staff is usually only mildly helpful and not very friendly. The location where I rented a unit this time was the complete opposite of that: clean, orderly, FRIENDLY, and interested in helping me."

"The older gentleman, with an interesting name, Hef or Hill? He was very methodical and did a great job explaining on facets of the agreement. Thank-you."