Self Storage Units near Stone Oak in San Antonio, TX 78258

"Easy move-in and out, clean facility with friendly management. Location is great as well."

"Mrs. Gilbreath is awesome! She’s been so friendly and helpful over the past 6 years."

"Alice at the counter is great and wonderful but I feel that Life Storage's policies as a company are not fair to the consumer and all they care about is their bottom line instead of treating their customers like people. Reasons being: 1) I was denied a military discount because I'm the spouse and the service member was unavailable to sign paperwork. Ok, no big deal, I get that. 2) I was made to purchase a Lock from Life Storage because only a "certain kind" work on their units, despite me having an identical one already. Fine, so you rely on this upsale for profits, whatever. 3) I was then made to purchase "mandatory insurance" or I couldn't rent the space. That's lame. If I don't want insurance on my old christmas decorations and lawn tools, I shouldn't have to get it. 4) Our situation suddenly changed (being military) and mover's had the unit completely emptied on the 6th day of my rental. I called to cancel the unit and kindly asked for some sort of pro-rated refund due to it being such a short stay. The manager leaned on company policy instead of treating their customers like human beings, which is really unfortunate. Each of those things individually, not a big deal really - but when you add them all together, it really paints an ugly picture to me of the type of company Life Storage is, and what is really important to them. For those reasons, I don't recommend doing business here and we won't be back either. It's a shame how a "corporate attitude" really ruins the experience of the customer. As long as the bottom line is your first priority, you'll never last. I hope the ~$50 was really worth it to you. It doesn't even make sense really. You could have just refunded me the lock for $15 or $20 whatever it was and I would have been happy. And you could have re-rented the unit to someone else today! Instead, it will sit empty for 3 weeks and you have an angry customer."

"Very clean and wonderful service! Will definitely store here again if needed!"

"Very pleasant experience, great customer service!"

"Great service, clean facility, great staff!"

"Great staff. Alice the manager was super helpful and made my transition very smooth and easy."

"I do not use them (yet) but, as a neighbor, they keep their business, surrounding parking lots and sidewalks very clean. Thank you"

"Really nice staff and great storage facility!"

"Extremely clean after 4 years. Friendly front desk. Would store here again."

"Alice at the wilderness oak location was super sweet, helpful and knowledgeable. She made our moving process as fun and easy as possible. Great special going on right now with the moving truck included! Couldn’t be more impressed with the service I received."

"I have been with Life Storage and this location since 2016 and still have a unit there. Alice has been there since I rented my current space and it has been a comfort knowing that they will take care of you. If you need to rent a space, this is a great location."

"This storage facility is A+. The customer service is wonderful"

"Great customer service. easy to get in and out. Very clean"

"Wonderful staff and excellent service! Affordable and especially helpful with needing extended storage time."

"Amazing experience. Very friendly and professional. Highly recommend"

"I was with life storage for 5 years and had a great experience. The staff is amazing there, and I would never uses any other storage facility! Ismael and Alice are the nicest and most helpful people I’ve ever met! 5 stars all of the way!"

"Excellent service as always. Friendly and thorough."

"Alice is the manager and she is an A++.  This facility is always clean and I found easy to access.  I rented for 5 years and loved the temperature controlled environment especially for my piano.  I highly recommend."

"Ms Alice was absolute wonderful from beginning to end of my stay. She throughly explained everything. She answered all my questions throughout my stay. Made the transaction seamless. Outstanding employee."

"Alice was very helpful! She made sure our storage needs were met and we reserved the perfect unit for our belongings. Thank you!"

"We have been very pleased with our service at this Life Storage. Almost all of our dealings have been with Alice who is so pleasant. She immediately understands your questions and gives clear, complete and understandable answers. It is a pleasure to do business at this location and with Alice."

"The manager is outstanding. The prices are reasonable with a wide variety of units and products. It is more secure than the facility we used for the last 9 years.  We recently used a large unit to store our household goods for a month until our new home was ready.  In the future months we will move the items from our other storage facility to this one.  Not only for convenience, but even more for confidence in the manager who is very security conscious and professional, the better triple locks and clean appearance."

"Great customer service. Alice is the best!"

"Great experience. Wonderful staff. Clean grounds. Would highly recommend this storage facility."

"Great customer service! Come see Ismael S. He really helped us with getting a storage unit. Would recommend. I give 5 stars!!!!"

"Outstanding customer service provided by the manager Alice!"

"Alice was a great help and delight to work with."

"First time getting storage for myself and it could not have been easier. Quick and painless and Alice was absolutely awesome. Thanks!"

"I have been with the Life Storage location at Wilderness Oak location in San Antonio for many years and can’t tell you enough how great the staff has been! Alice and Ismael have always been so helpful and very attentive! Thank you guys so much!"

"I used their facilities for over 2 years with no incidents. Professional staff and accommodating. The prices did increase each year though."

"Wonderful location!! The staff is so pleasant and easy to work with. Highly recommend!!!"

"Alice and Ismael are the best and nicest storage managers we have ever met! They go out of their way to make sure you understand your storage unit selection and how it will best work for you. The facility itself is extremely clean and well lit, it feels safe both for you and your belongings. We had our choice of storage facilities from Stone Oak (where we're leaving) to Schertz (where we're eventually going). We picked Life Storage after meeting Alice and Ismael - we think storage is really more about trust, especially if you're going to leave your things for months to a year+. We like and trust Alice and Ismael!"

"Alice is always a great help! Great place and great people!"

"Excellent customer service! Thank you so much Alice for you amazing hospitality! It was an absolute pleasure working with. I will definitely recommend your store! I appreciate all of your kindness and helpfulness! The store front and storage area was always so clean and I felt very safe storing my things here. Thank you again! 😊"

"Alice is a rare gem. I have known her for many years bc previously she worked at another life storage. Today she went above and beyond for a customer... for me and I appreciate it greatly. Thank you!!"

"Upon deciding we needed a store room, I chose Life Storage on Wilderness Oak because it was a mile from the house. I was blessed to find a wonderfully clean and well run facility. When I discovered I needed a second and third room, Alice (store manager) came through with good room locations and helped me get all the discounts available. I definitely recommend this facility to anyone needing storage space. Truly, top notch!"

"Amazing staff and convenience!!! I moved from Louisiana to Texas and it took exactly one month to find what I needed ! Life Storage made that process so much easier and convenient with their easy access system and knowledgeable staff! Great choice"

"Our plumbing company has used this location for 9 years and it is always clean, well lit, with a professional staff."

"I recommend this company and location because the helpful staff."