A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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2500 Pat Booker RoadUniversal City, TX 7814812.5 Miles Away
Customer Reviews - Life Storage #444, San Antonio
We at Life Storage want to maintain the best storage facilities in San Antonio, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I've rented a space at the Wilderness Oak location since 2018. From day one Alice has been such a joy to work with. She runs a tight ship there and the place always looks great. I've even rented that great truck she has to pick up furniture. We've had some great talks and she ALWAYS remembered my name. Today I vacated my space and moved to Dallas. I'm gonna miss you Alice! Thank you for a great experience!"
"Ms Alice and Ismael are amazing. They have treated me like family and I wouldn't have trusted anyone else. Their patience, compassion and care have made this experience one to remember. Thank you again for being my extended my family!"
"I highly recommend this storage location. The staff here are super nice and friendly. The facility itself is very cleaned and well maintained. Thanks to Alice and her assistant."
"Alice at the counter is great and wonderful but I feel that Life Storage's policies as a company are not fair to the consumer and all they care about is their bottom line instead of treating their customers like people. Reasons being:
1) I was denied a military discount because I'm the spouse and the service member was unavailable to sign paperwork. Ok, no big deal, I get that.
2) I was made to purchase a Lock from Life Storage because only a "certain kind" work on their units, despite me having an identical one already. Fine, so you rely on this upsale for profits, whatever.
3) I was then made to purchase "mandatory insurance" or I couldn't rent the space. That's lame. If I don't want insurance on my old christmas decorations and lawn tools, I shouldn't have to get it.
4) Our situation suddenly changed (being military) and mover's had the unit completely emptied on the 6th day of my rental. I called to cancel the unit and kindly asked for some sort of pro-rated refund due to it being such a short stay. The manager leaned on company policy instead of treating their customers like human beings, which is really unfortunate.
Each of those things individually, not a big deal really - but when you add them all together, it really paints an ugly picture to me of the type of company Life Storage is, and what is really important to them.
For those reasons, I don't recommend doing business here and we won't be back either. It's a shame how a "corporate attitude" really ruins the experience of the customer. As long as the bottom line is your first priority, you'll never last. I hope the ~$50 was really worth it to you.
It doesn't even make sense really. You could have just refunded me the lock for $15 or $20 whatever it was and I would have been happy. And you could have re-rented the unit to someone else today! Instead, it will sit empty for 3 weeks and you have an angry customer."
"Alice at the wilderness oak location was super sweet, helpful and knowledgeable. She made our moving process as fun and easy as possible. Great special going on right now with the moving truck included! Couldn’t be more impressed with the service I received."
"I have been with Life Storage and this location since 2016 and still have a unit there. Alice has been there since I rented my current space and it has been a comfort knowing that they will take care of you. If you need to rent a space, this is a great location."
"I was with life storage for 5 years and had a great experience. The staff is amazing there, and I would never uses any other storage facility! Ismael and Alice are the nicest and most helpful people I’ve ever met! 5 stars all of the way!"
"Alice is the manager and she is an A++. This facility is always clean and I found easy to access. I rented for 5 years and loved the temperature controlled environment especially for my piano. I highly recommend."
"Ms Alice was absolute wonderful from beginning to end of my stay. She throughly explained everything. She answered all my questions throughout my stay. Made the transaction seamless. Outstanding employee."
"We have been very pleased with our service at this Life Storage. Almost all of our dealings have been with Alice who is so pleasant. She immediately understands your questions and gives clear, complete and understandable answers. It is a pleasure to do business at this location and with Alice."
"The manager is outstanding. The prices are reasonable with a wide variety of units and products. It is more secure than the facility we used for the last 9 years. We recently used a large unit to store our household goods for a month until our new home was ready. In the future months we will move the items from our other storage facility to this one. Not only for convenience, but even more for confidence in the manager who is very security conscious and professional, the better triple locks and clean appearance."
"I have been with the Life Storage location at Wilderness Oak location in San Antonio for many years and can’t tell you enough how great the staff has been! Alice and Ismael have always been so helpful and very attentive! Thank you guys so much!"
"Alice and Ismael are the best and nicest storage managers we have ever met! They go out of their way to make sure you understand your storage unit selection and how it will best work for you. The facility itself is extremely clean and well lit, it feels safe both for you and your belongings.
We had our choice of storage facilities from Stone Oak (where we're leaving) to Schertz (where we're eventually going). We picked Life Storage after meeting Alice and Ismael - we think storage is really more about trust, especially if you're going to leave your things for months to a year+. We like and trust Alice and Ismael!"
"Excellent customer service! Thank you so much Alice for you amazing hospitality! It was an absolute pleasure working with. I will definitely recommend your store! I appreciate all of your kindness and helpfulness! The store front and storage area was always so clean and I felt very safe storing my things here. Thank you again! 😊"
"Alice is a rare gem. I have known her for many years bc previously she worked at another life storage. Today she went above and beyond for a customer... for me and I appreciate it greatly. Thank you!!"
"Upon deciding we needed a store room, I chose Life Storage on Wilderness Oak because it was a mile from the house. I was blessed to find a wonderfully clean and well run facility. When I discovered I needed a second and third room, Alice (store manager) came through with good room locations and helped me get all the discounts available. I definitely recommend this facility to anyone needing storage space. Truly, top notch!"
"Amazing staff and convenience!!! I moved from Louisiana to Texas and it took exactly one month to find what I needed ! Life Storage made that process so much easier and convenient with their easy access system and knowledgeable staff! Great choice"
"One of the nicest people I have met in my time dealing with business is Alice! She runs a clean shop and truly cares about the customer experience.
It has been a pleasure to work with her and her team. Kudos to her."
"I have used this storage for almost 8 months. It is air conditioned and has two freight elevators for taking items to the second and third floors. During COVID the use of mask was required for entry, and I appreciated that. The front desk manager Alice was always helpful and nice. I am moving to a different location in the city and moved out of Life Storages Wilderness Oak location. If all the other locations are such as nice and maintained, I would gladly keep my things there."
"Highly recommend this storage facility. Very clean and climate controlled. Prices are reasonable. The manager and her associate working with her Are professional and friendly. Better yet, they are caring and always have warm positive conversations."
"Cut throat price gouging. My complaint focuses on their billing and business practices. I'm sure those stem from the corporate office. They've hiked their fees multiple times over the last couple of years. I send payments in 2 weeks early. If there's ever a holiday in a month, I stress over whether they will process the payment sent from USAA on time. Twice they stated they never received the payment, although the bank had a record that they had sent them. And both of those times they imposed hefty late fees. The second time the rep on the phone threatened that an additional fee would be imposed if I didn't pay the late fee.
They just raised prices again and apparently sent notice via email to an account I rarely use. Perhaps it's my fault that I stopped checking that account, but it sounds ridiculous to raise rates during an economic crisis and to have absolutely no room to waive a late fee today (Jun 8) for a payment that bank shows delivered on May 28. Any payment tardiness always had some snag involving either a holiday or fee hike.
Clean facility, but time to stop giving this company my $$$."
"Great storage facility. Easy access. Managers are friendly and helpful, especially Alice. She was always ready to help. I went by at lunch one time and she saw me, opened the doors and helped me with my questions."
"I have to start off with the customer service. Ishmel...I think that's how you spell his name, from the location on Wildnerness Oak in San Antonio, TX was alway pleasant to work with. His customer service is outstanding! I will definitely rent again from this location if he is still there. I didn't need a storage space anymore, so when I removed my items, I was pleasantly surprised to find zero pests in my boxes, which I have found when I have removed my things from other storage facilities. Ishmel made everything easy the day I moved out, and when I paid over the phone, when they allowed that at the time, he was always a sweetheart and always made things simpler."
"This location is great! Its always super clean and smells great. Alice is great and helps with both the move in and move out process which was super easy"
"They were extremely helpful! My online code didn't work on the 2nd day I tried using it, and they contacted corporate for me and got it to work while I was out of town! Thank you!!"
"The customer service at this location is the best!! They are very courteous and helpful. After moving here from Chicago they were a huge help to get my storage needs met. Highly recommend this location because of the staff."
"Excellent service and friendly staff at Life Storage on Wilderness Oaks location in San Antonio! Clean & safe. I highly recommend this as a storage solution!"
"Ismael helped us so much! Quick process. Helped us find exactly what we needed within our budget. This is the second time were using Life Lock and were always so happy with the clean, climate controlled facility!"
"We had a very courteous and professional experience renting a unit at this location. This is not your average storage place. From the conscientious manager - Alice, to the climate controlled units, to the available packing supplies - they had everything you could ask for, plus more!"
"I've been a customer since 07/2018. The customer service is impeccable. I was always greeted with a smile, even when I would go into the office numerous times to retrieve my code to access my storage unit."
"Alice is great to work with! She is both professional and friendly, provides all the necessary information and is helpful in completing the process required for renting a storage unit. The facility is always clean and well maintained."
"Alice & Ismael helped us get signed up and both were fantastic - I forgot to print the Declarations page and Alice kindly helped print a copy. She also came out to check on us as we were struggling with the fancy locks - Great customer service and highly recommend the facility...."
"Alice and Ismael are ALWAYS sooooooo friendly and helpful whenever I go into the office! Love the small conversations with them, they are so warm and welcoming.
Your facility is extremely well maintained! I've been to other storage companies and they are dirty and disgusting! KUDOS to Alice & Ismael!"
"I have been having trouble lately paying things on time and the past couple months I have been paying late and I appreciate that I haven’t been told to leave and take my things. It really means a lot to me. None the less I always make it a priority to pay my monthly payment as soon as I am able to and I am grateful they let me do so without making my life harder"
"Keep up the good work. The young man at the front desk is always smiling and eager to help at any task. I feel confident that my property will be well taken care of. Thank you. "
"Paramount professionalism, AND still maintaining a friendly, welcoming attitude. Both employees we met and have interacted with represented your company well. We believe if an employee is happy, then the company must be doing something right! Even other customers in the office praised the staff. WOW! "
"It was clean and well priced. Not sure what more someone could ask for. I am not overly pleased with how early access it cut off. I could be much farther along with my move if I had access later in the day."
"My experience at Uncle Bob's was a wonderful experience. The facility is very clean and pleasant. The staff is fabulous and extremely accommodating. I will definitely go back to Uncle Bob's in the event I encounter storage needs again in the future. "
"Staff was amazing! Check-in and check-out process we smooth! Prices are great for the area. I used to have a 5X10 storage unit for the same price but it was on the other side of town. Kudos to the staff! VERY CLEAN storage unit...even though I closed my personal unit, our business still has 2 units ane we aren't going anywhere anytime soon! Thanks again!!!!"
"The representative at this location was extremely helpful and very professional. I immediately felt very comfortable with the choice we made. Thank you so much!!"
"Please, keep up the Great work!!!!
Thanks for your convenience and wonderful location. I tell everyone I know about Uncle Bob's Self Storage. It's the best place I have ever rented when it comes to storage units. Thank you for the air-conditioned and wonderfully clean spaces.
You guys Rock!!!"
"Alice the manager was very helpful and seemed interested in our needs. She is a asset to Uncle Bob's [Life Storage] but more importunely to your customers. "
"Took our furniture out and nothing was dusty or damp. It is a truly a controlled environment. Highly recommend this storage to others. It was a pleasure doing business with you all."
"I was so sad to move out of this facility! I store samples for my marketing business and we recently moved across town, so the facility on Wilderness Oak was no longer convenient for us. This is the cleanest, most neutral-smelling storage facility that I have ever been in. I would recommend to anyone at any time!!"
"I'm not normally one to take the time to fill out surveys, but I was so impressed with the Uncle Bob's team for how they went above and beyond to help me. I was a very short lived tenant, and it was known from the beginning that I would not be a large "piece of business" and yet the employees were so helpful, friendly and professional. I was very pleased!"
"I was very impressed with the level of service I received. The clerk was extremely informative and friendly and gave me all the tools I needed to be successful. I was also very impressed with the cleanliness of the location."
"The online reservation system was easy and the call I received to confirm was a nice addition. The rental process went very smoothly and the facilities are great. "
"When I moved out, the moving company forgot my bed's side rails outside. the staff working that day saw them and promptly called me to report it. She was kind enough to bring them to the office until the moving company could pick them up. I was so appreciative of what she did. Yours is a superb storage facility and you couldn't have a better professional staff.They are extremely courteous and always willing to help.The facility is extremely clean and very secure,I've been recommending this storage to everybody! "
"Great Staff!! Gabriel was a lot of help and definitely a credit to your organization. First time I actually enjoyed renting a storage space. Kudos to Gabriel and his team."
"I have rented storage space before with another company. The units are usually ok but dirty, and the staff is usually only mildly helpful and not very friendly. The location where I rented a unit this time was the complete opposite of that: clean, orderly, FRIENDLY, and interested in helping me."
"The older gentleman, with an interesting name, Hef or Hill? He was very methodical and did a great job explaining on facets of the agreement.
Thank-you."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving San Antonio and Stone Oak
Our self storage facility on Wilderness Oak is located north of the TX-1604 Loop, between Canyon Golf Rd and Hot Springs, near Canyon Springs Golf Club. Click here for directions to this Life Storage.
At Life Storage Facility #444, we offer great property security systems and clean, affordable storage units to rent for the residents of Stone Oak, Timberwood Park, Hollywood Park, and other neighborhoods in San Antonio, TX. Call us with questions, reserve online, or click here to compare other storage units in San Antonio.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: Closed
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
