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Self Storage Units near Leon Valley in San Antonio, TX 78238

3602 Wurzbach Rd San Antonio, TX 78238

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Customer Reviews - Life Storage #8002, San Antonio

We at Life Storage want to maintain the best storage facilities in San Antonio, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars Norma E. (on Yelp) at Life Storage, San Antonio, TX (#8002)

"Like most people in need of storage space I've rented from various storage companies. Not all storage facilities are the same, this is also true that not all managers carry out their duties as they should. Rebecca Cannady, store manager took care of my concerns answered my questions to my 100% satisfaction. I would highly recommend to anyone in need of renting storage space to go to this facility to keep and safeguard your personal belongings."

July 22, 2021
Rated 5.0 out of 5 stars Only Speak T. (on Yelp) at Life Storage, San Antonio, TX (#8002)

"Amazing service for a last minute life altering situation caused by the pandemic. Rebecca, went above and beyond in helping my family & I to save money by getting us into a larger storage unit than the one we had before. Truly happy with the Customer Service. Highly recommend this location."

July 16, 2021
Rated 5.0 out of 5 stars Mary M. (on Yelp) at Life Storage, San Antonio, TX (#8002)

"Five years ago we had a unit at this location & loved it, but had to relocate to Austin, now it's time to come back to SA. I called Rebecca at least 3 weeks ago and wanted a 10x15 unit but non were available. Rebecca was very helpful & instrumental in trying to get what we wanted but without success, time was getting short before the move from Austin. She kept lookiing for us & getting us a unit. I give Rebecca a big shout out to her because she was persistent and even tho' she got us a bigger unit we are happy to come back home. Thank you Rebecca, you are a gem and an asset to your company."

July 02, 2021
Rated 2.0 out of 5 stars William Dooley (on Google) at Life Storage, San Antonio, TX (#8002)

"Ok so we rented a storage at this location last year at the end of April on Easter Sunday we suffered a break in and the regional manager Carmen was very helpful with the process of filing our claim and getting us moved into another unit and that was great although unbeknownst to us it changed our due date and so we have been paying late fees for a year that could have been avoided but hey its not on them to tell me that, right? They have changed managers at least once now Rebecca is the manager and she has been very helpful too this month I started getting phone calls from them since the 12th we had been under the impression we were due on the 26th my rent for this unit is 90$ but we pay 115$ because of the late fees Rebecca told me to pay by Friday and I got my 115$ as that would cover it and avoid the cutting of my lock and when I called to pay it it was 205$ remember I was told by Rebecca it would be 115$ till midnight on Friday when I called her she said she would take care of it but yesterday I get a call from someone who claims to be a "visiting" manager who started out pretty nice but then wanted me to make another arrangement with her even as I explained to her that I had already made an arrangement with Rebecca she wanted me to make another arrangement I was trying to explain to her that and she just kept telling me the same thing over and over at this point I was driving and because I was arguing with her I missed my turn twice and I did get mad and tell her to just cut the lock and throw what little was left in the unit away. The whole point here is I already spoke to the "manager" and still had to speak to another "manager" umm hello I already spoke to a "manager" and we had an arrangement why are you calling me and trying to turn it around on me a life storage employee told me the price was x when was not x we came to another agreement and was and am still willing to work with Rebecca but if anyone else calls me from life storage they can stick it where the sun don't shine. I only wish I could remember this visiting managers name so I could put it here I do plan to contact Rebecca and find out and get the corporate number and file a complaint about her as for Rebecca she is great she asked to give her a review I wish this other person had not cost this location a review like this other than this our time here has been great"

July 01, 2021
Rated 5.0 out of 5 stars Patricia M. (on Yelp) at Life Storage, San Antonio, TX (#8002)

"I was able to reserve and get my storage today! I get a free month, inside storage, and a big, clean space. Rebecca did a great job getting me all set up. And was able to  purchase packing supplies at a discount! One stop - all my needs!"

June 30, 2021
Rated 4.0 out of 5 stars George Sedeno (on Google) at Life Storage, San Antonio, TX (#8002)

"Hola Good People. This is an awesome place to store your goods. The air conditioned storage is perfect for keeping your furniture in good shape while safe as well. The issue i have with the storage locale is that selfish renters will outright take the moving carts, either steal them or leave them loaded in their storage space. The monitoring of carts is essential for a better flow of people moving their items in and out of their spaces. There must be a way to lock them in place and require the renters to check out a key. If it seems inconvenient at that point, they can go rent somewhere else. People that know the inconvenience of not having the carts available know how frustrating and time consuming it is to unload or load your items."

June 23, 2021
Rated 5.0 out of 5 stars Nastassia C. (on Yelp) at Life Storage, San Antonio, TX (#8002)

"Rebecca is very kind. When I have an issue she always responds with a sense of urgency. My space is always clean and access is always easy and secure. The only issue is that they don't have carts available at this location. Lucky for me I have a cart in my unit that's foldable and I use that to bring things down. Besides that I have no issues with this location as I have stored here in the past."

June 15, 2021
Rated 5.0 out of 5 stars Dee Vargas (on Google) at Life Storage, San Antonio, TX (#8002)

"Rebecca Cannady was so helpful when setting up my account with her and with answering all my questions ! Love this location!"

June 01, 2021
Rated 5.0 out of 5 stars Lisa Mendoza (on Google) at Life Storage, San Antonio, TX (#8002)

"Very clean, nice employess..feel safe with my items there at Life Storage"

May 11, 2021
Rated 5.0 out of 5 stars Phani Kiran (on Google) at Life Storage, San Antonio, TX (#8002)

"Rebecca was great in assisting us during the move."

May 11, 2021
Rated 5.0 out of 5 stars Brenda Puente (on Google) at Life Storage, San Antonio, TX (#8002)

"Great place always clean."

May 01, 2021
Rated 5.0 out of 5 stars Jerrud Wilson (on Google) at Life Storage, San Antonio, TX (#8002)

"If you want a great place to keep your life's hiccups, then look no further. Rebecca and her staff go the distance to help the customer. It's right off the interstate with plenty of room in the same parking lot at Ingram mall."

April 14, 2021
Rated 4.0 out of 5 stars Michael Magallanez (on Google) at Life Storage, San Antonio, TX (#8002)

"Never had any issues with my rental storage here. I really can't complain about anything, so I won't. I make my payment and I get to put my stuff in my storage for the month. Real easy."

April 11, 2021
Rated 4.6 out of 5 stars Luis (on LifeStorage.com) at Life Storage, San Antonio, TX (#8002)

"The bathrooms don't work sometimes and they don't have notice."

April 05, 2021
Rated 5.0 out of 5 stars Tiffany Baines (on Google) at Life Storage, San Antonio, TX (#8002)

"Rebecca help me out with a storage unit. Everything went smooth and she was so nice. Thank you"

March 27, 2021
Rated 5.0 out of 5 stars alfred henderson (on Google) at Life Storage, San Antonio, TX (#8002)

"Great facility to use. Staff very helpful and price reasonable."

March 24, 2021
Rated 5.0 out of 5 stars Joshua Montez (on Google) at Life Storage, San Antonio, TX (#8002)

"Brought my mom in to look at storage facilities. The manager Rebecca explained everything so my mom would understand it. The store was clean. Rebecca offered us a bottle of water."

March 11, 2021
Rated 1.0 out of 5 stars JINGLE BELL (on Google) at Life Storage, San Antonio, TX (#8002)

"The general regional manager for this location is a terrible person treats her employees horrible and called me a liar when I went and did a free service call"

March 05, 2021
Rated 4.0 out of 5 stars Joshua M. (on Yelp) at Life Storage, San Antonio, TX (#8002)

"About the second week in February  I started to look for a storage unit for my father and mother. They  are moving into an apartment. We needed a place to store their items. The manager Rebecca was nice and she was very helpful. The place was clean and well organized. Rebecca made our decision easy."

February 25, 2021
Rated 5.0 out of 5 stars Vanessa Bautista (on Google) at Life Storage, San Antonio, TX (#8002)

"After numerous Contacts to multiple storage facilities throughout the San Antonio market and getting the run around, i finally found one for my mother. Spoke to Rebecca who was very professional and through at explaining different options. We have decided to use the #8002 which best fits our budget and needs. We couldn’t be more pleased with Rebecca. Thank you"

January 26, 2021
Rated 3.0 out of 5 stars Kim U. (on Yelp) at Life Storage, San Antonio, TX (#8002)

"Inside is nice. Never had problems with cleanliness. But they have horrible parking and no carts."

January 18, 2021
Rated 5.0 out of 5 stars Nadia V. (on Yelp) at Life Storage, San Antonio, TX (#8002)

"I've been using Life Storage for over a year now! Best prices considering how well the units are cared for. Big thank you to Rebecca for always helping."

January 15, 2021
Rated 5.0 out of 5 stars Tamara R. (on Yelp) at Life Storage, San Antonio, TX (#8002)

"Although I rarely write reviews, I wanted to take a moment to recognize truly exceptional customer service. While shopping around for a facility to store some items from our overloaded garage, we visited this store. The grounds were clean and unit doors all in good repair. The most noteworthy feature however was the lady who toured us, Rebecca C. She was knowledgeable, courteous ,and made an otherwise mundane task pleasant and fun. While a bit further from our home than others, this place is going to the top of our list!"

January 13, 2021
Rated 1.0 out of 5 stars 24 Hour Tire Shop (on Google) at Life Storage, San Antonio, TX (#8002)

"BAD!!!! BAD!!!! BAD!!! For your own sake go to another Life Storage because the manager and staff don’t show respect, blame you if anything happens even if you don’t have no clue. So they try charging, locking your storages, no 24 hr access but it’s promised when you first pay. so you pay and don’t receive 24 hour access. I run a business and lost out on money because they felt like they could deny access when ever they felt like it. Trust me I was upset. Don’t do business with these people"

October 21, 2020
Rated 1.0 out of 5 stars steven hernandez (on Google) at Life Storage, San Antonio, TX (#8002)

"Worst place ever.They don’t treat the customers right. They brake in and blame you. They take your 24 hour access away when they feel like it. Lights don’t work in storages and charge you as much as they can for everything even to unlock your own storage. I went thru hell for more than a year but I had no choice since I had 24 hour access. Until we complaint so they evict us from storages instead of fixing the issue. Bad management. No respect at all. Once they take your money they don’t care afterwards."

October 21, 2020
Rated 5.0 out of 5 stars Isaiah Genaro Cardenas (on Google) at Life Storage, San Antonio, TX (#8002)

"Very helpful."

September 05, 2020
Rated 5.0 out of 5 stars Cristina Granados (on Google) at Life Storage, San Antonio, TX (#8002)

"Very good place"

August 27, 2020
Rated 3.2 out of 5 stars Andy (on LifeStorage.com) at Life Storage, San Antonio, TX (#8002)

"Customer Service was quick, attentive, and polite. The storage building and facilities are the reason for my low ratings. I used my unit to store furniture and when I picked it up, there were roaches and dead bugs all over and inside my items. While COVID pandemic is on our minds, I also did not feel the building was disinfected or clean as there were no disinfectant resources or signs requiring storage owners to take any extra precautions. I felt a need to wear gloves coming in and using the carts they provide (LOVED this options by the way, very appreciative just concerned over safety)."

August 23, 2020
Rated 1.0 out of 5 stars Victor Westfall (on Google) at Life Storage, San Antonio, TX (#8002)

"Was scared to death when my husband had gone downstairs to take someone the cart and when he tried to go backup to kick the storage.. The elevator wouldn't let him up.. Meanwhile I'm upstairs unloading the other cart... Well had to close storage but couldn't lock it since husband has keys.. Thank God I was able to get down stairs and out of the building"

June 24, 2020
Rated 5.0 out of 5 stars John San Roman (on Google) at Life Storage, San Antonio, TX (#8002)

"Yes great service from Janet Mendez vary outgoing and Helpful"

March 12, 2020
Rated 3.0 out of 5 stars Jacqueline Strong (on Google) at Life Storage, San Antonio, TX (#8002)

"I expected to have lighting in a climate controlled unit, but the manager will not replace the bulbs! This is inconvenient at best and unsafe to try to move things in a dimly lit space."

March 03, 2020
Rated 5.0 out of 5 stars Julio Garcia (on Google) at Life Storage, San Antonio, TX (#8002)

"I feel safe storing my belongings here, Janeth was very professional and nice. She really makes it feel like a family owned business."

February 28, 2020
Rated 5.0 out of 5 stars Michael (on Google) at Life Storage, San Antonio, TX (#8002)

"Great customer service"

January 07, 2020
Rated 5.0 out of 5 stars Phylicia Butler (on Google) at Life Storage, San Antonio, TX (#8002)

"Janeth was very helpful throughout my storing ."

January 07, 2020
Rated 5.0 out of 5 stars Lisa Munette (on Google) at Life Storage, San Antonio, TX (#8002)

"AWESOME"

October 30, 2019
Rated 2.0 out of 5 stars Jarrod Neve (on Google) at Life Storage, San Antonio, TX (#8002)

"Everything has been great as far as customer service and the unit itself but having to move up and down from the 4th floor with no carts all the time is out of control I run my business out of my storage and getting my equipment every day with out them is horrible and a complete hassle"

October 15, 2019
Rated 5.0 out of 5 stars Angel Paredez (on Google) at Life Storage, San Antonio, TX (#8002)

"Manager is great at what she does!!! Always there when we needed something"

September 16, 2019
Rated 5.0 out of 5 stars David Rios (on Google) at Life Storage, San Antonio, TX (#8002)

"Great in store customer service."

September 16, 2019
Rated 4.8 out of 5 stars Guadalupe (on LifeStorage.com) at Life Storage, San Antonio, TX (#8002)

"I appreciated the ease of selecting a unit and signing a contract. Moving out was also made easy. Janeth assisted me on both counts. Thank you!"

August 23, 2019
Rated 5.0 out of 5 stars Lorena Glenn (on Google) at Life Storage, San Antonio, TX (#8002)

"I have used this location twice before, when it was CubeSmart, so I wasnt sure what to expect. I was able to reserve a unit online with ease, was called to confirm the reservation, and on move in date filling out the paperwork was a breeze. The facility is clean, well lit, and Janeth is friendly, professional and efficient. We just moved our stuff out, and closing the account was also fast. Thanks to Janeth for her help!"

August 21, 2019
Rated 1.0 out of 5 stars Maria C (on Google) at Life Storage, San Antonio, TX (#8002)

"Storage full of rodents that damaged most of my belongings. Even if you pay for insurance, rodents are not covered..I regretted using this facility"

July 29, 2019

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving San Antonio and Leon Valley

Our self storage facility on Wurzbach Rd is located north of the Hwy 410, on the corner of Roxbury Dr, near Ingram Park Mall. Click here for directions to this Life Storage.

At Life Storage Facility #8002, we offer great property security systems and clean, affordable storage units to rent for the residents of Leon Valley, Ingram Park Mall, Far West Side, Thunderbird Hills, and other neighborhoods in San Antonio, TX. Call us with questions, reserve online, or click here to compare other storage units in San Antonio.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment