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2 Port Arthur, TX Storage Facilities

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Happy Customers!

We at Life Storage want to maintain the best storage facilities in Port Arthur, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

Write a Review

  • Matthew (Nederland, TX)
    4.4 out of 5

    "I was unaware of the closing time of the actual units when I originally signed up. I'm not sure why there isn't 24 hour access to the units if you have a gate code."

    June 27, 2017
  • Carol (Port Arthur, TX)
    5.0 out of 5

    "Staff was always courteous and helpful. This was undoubtedly the cleanest storage facility I have ever used. If I ever need storage again...your facility will definetly be the one I use. "

    February 24, 2017
  • Michelle (Port Neches, TX)
    5.0 out of 5

    "My roommate already has a unit here and through both experiences they were nice, patient, explained everything, and very accommodating."

    August 17, 2016
  • Kimberly (Port Arthur, TX)
    4.6 out of 5

    "The flatbed handles are broken, when carrying a large item that requires to be brought in through the back doors, the flatbed handle comes off and one is forced to lift the flatbed carrying the materials into the door or there could be a cement ramp for the back door entries. The doors without the keypads do not have ramps. "

    March 30, 2016
  • Doug (Port Arthur, TX)
    5.0 out of 5

    "I am very satisfied with the storage unit I am renting. It is very clean and easy to get to."

    February 24, 2016
  • Timothy (Beaumont, TX)
    4.7 out of 5

    "Very friendly staff, always available to assist if necessary. "

    December 23, 2015
  • Pricilla (Beaumont, TX)
    3.7 out of 5

    "Make hours more available seems like we would go to office and it would always say we have stepped away will be back. Staff was overall good however but very inconvenient to go after work and find no one there at both Locations in Nederland/Port Arthur area. "

    November 23, 2015
  • Sharla (Port Arthur, TX)
    4.4 out of 5

    "Over my storage budget. Expected lower rental rates. I experienced sticker shock."

    November 10, 2015
  • Christina (Houston, TX)
    4.8 out of 5

    "Dottie has been wonderful! She called me whenever my payment was late to make sure I didn't lose my belongings. In today's world where customer service is not very good overall, Dottie has been excellent!"

    August 27, 2015
  • Jeffrey (Nederland, TX)
    5.0 out of 5

    "The Manager was excellent! I also used Uncle Bobs truck from the other place almost next door to this Uncle Bobs and the Manager there was excellent also."

    May 28, 2015
  • Pamela (Nederland, TX)
    5.0 out of 5

    "Good Job"

    April 01, 2017
  • Jalicia (Port Arthur, TX)
    5.0 out of 5

    "I was able to rent a storage unit and use your moving van with a refundable $100 deposit. I was ecsatic about the whole experiene. Thanks Life Storage!!"

    February 01, 2017
  • Sherri (Beaumont, TX)
    5.0 out of 5

    "Thank you so much!"

    July 23, 2016
  • James Johnny (Nederland, TX)
    5.0 out of 5

    "Courteous service, very knowledgeable with great people skills. Sarah was has very pleasant personality "

    March 29, 2016
  • Giesela (Bridge City, TX)
    4.4 out of 5

    "There needs to be a way to contact an actual human being after hours. One night the doors to the facility were wide open and off of the track. I tried to call and it only allowed me to leave a message! Other than that I would recommend Uncle Bobs storage for anyone's storage needs!"

    January 23, 2016
  • Tammy (Nederland, TX)
    5.0 out of 5

    "Very good customer service"

    November 24, 2015
  • Tonya (Bridge City, TX)
    4.4 out of 5

    "I wish we could choose a due date for our rental. We have to pay around the 20th of every month due to due dates for bills. I get a hefty late fee every month but I must pay on my 2nd pay check each month."

    November 20, 2015
  • Oladimeji (Beaumont, TX)
    4.4 out of 5

    "You need to add button when gate is open where cars go through the gate of the back. I and my friend walked into the gate and trashed my shelves into the bulk. We were stucked because the gate was closed. My hands waved toward the webcam, and the gate was opened. You need to install the button for walking to pass the gate"

    October 23, 2015
  • Yvonne (Houston, TX)
    2.8 out of 5

    "On the entrance to the property where I rent there is big hole with broken concrete that holds water every time it rains and it has been there at least since i started renting."

    June 01, 2015
  • Belinda (Groves, TX)
    5.0 out of 5

    "The service was great. Unit was very clean. Being able to use the truck was so help full"

    May 27, 2015

Locations Near Port Arthur

You can find Life Storage in all of these nearby cities. See any that are a little closer to you?

Services Offered

Most Life Storage locations in Port Arthur offer these moving and storage services for customers. Please see each store's specific services here on our website, or give us a call at 800-242-1715 and we'll check for you!