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Irving, TX Storage Facilities (6)

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Happy Life Storage Customers

We at Life Storage want to maintain the best storage facilities in Irving, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

Write a Review

  • Judy (Coppell, TX)
    5.0 out of 5

    "The manager is excellent. She is very professional and always helpful. She goes over and above to assist and make the property great. "

    April 01, 2016
  • Betty (Irving, TX)
    5.0 out of 5

    "Our storage unit exactly meets our needs. We feel it is protected from harshest elements and secure. We were able to begin using it in the minimal amount of time. A complimentary truck was made available to get most of our stuff moved. The rate is reasonable. We are very happy!"

    January 25, 2016
  • Lenitra (Dallas, TX)
    4.7 out of 5

    "The staff is very courteous and eager to help. The hours of access to my storage is very helpful.Outside of the price increase I am very satisfied with my storage rental."

    October 09, 2015
  • Andrew (Keller, TX)
    5.0 out of 5

    "Very professional staff. I had an issue the first month with my auto pay and I REALLY appreciated the call about my debit card as my wife and I were traveling out of the country. your staff took the time to contact me so that I could avoid the late fee. That was true customer service. "

    June 30, 2015
  • Anonymous (Dallas, TX)
    5.0 out of 5

    "Donna was a great help and went out of her way to ensure I was accommodated. "

    June 25, 2015
  • MELINDA (DALLAS, TX)
    5.0 out of 5

    "This is an excellent facility with great people. They always were responsive to my inquiries and needs. I was not expecting to receive such great service. They are to be commended. I would recommend this storage property to all."

    September 23, 2014
  • Judy (Irving, TX)
    5.0 out of 5

    "Doreen is AWESOME! She's the reason this facility is what it is' I am at the location in Coppell on MacArthur. The woman never stops...and is warm, joyful and SO helpful! A GREAT employee "

    July 25, 2014
  • Jeffrey (Coppell, TX)
    5.0 out of 5

    "The Coppell, TX location is a joy to visit. The staff is always smiling and very helpful. I cannot imagine ever leaving this storage facility as long as the need exists for our family. Close and convenient, friendly and clean. 5 stars for Uncle Bob's [Life Storage]!"

    May 05, 2014
  • Linda (Irving, TX)
    5.0 out of 5

    "Dorene was wonderful! She was very efficent, kind, helpful and fast. We were shocked that she was able to reserve a time for us to use the move in truck with short notice on a Saturday. So far we are very happy with our choice for storage. She seems to keep the facility very clean, safe and secure!"

    June 18, 2017
  • Robert (Coppell, TX)
    5.0 out of 5

    "Everything was very efficient "

    May 19, 2017
  • Larry (Euless, TX)
    5.0 out of 5

    "The girls that work there are GREAT! Knowledgable and made it painless. The payment reminder calls were a life saver."

    February 23, 2016
  • Robert (Plano, TX)
    5.0 out of 5

    "The onsite manager that I had the pleasure of dealing with was awesome. Always cheerful and always answered any of my questions or concerns with a smile and professionalism. "

    November 23, 2015
  • Larry (Coppell, TX)
    5.0 out of 5

    "Doreen was awesome to work with. She is the main reason I was so satisfied and she is the reason I took the time to take this survey. Thank you, Doreen!"

    August 04, 2015
  • Micheal (Dallas, TX)
    5.0 out of 5

    "I got there right when you were closing and still waited and helped me out with no problems and was very nice and respectful. We had just moved from units that had flooded and ruined a lot of belongings so it was a relief getting the great service and a clean good unit! Thanks "

    June 26, 2015
  • Brian (Arlington, TX)
    5.0 out of 5

    "Steven and company were very helpful. "

    May 23, 2015
  • Jacquelyn (Dallas, TX)
    5.0 out of 5

    "Everything about my experience and service with Uncle Bob's [Life Storage] has been fantastic. After struggling with other rental places it was a breath of fresh air to find a place that fit all my needs and with a service that had me leaving with a smile!"

    August 04, 2014
  • Lynn (Coppell, TX)
    4.9 out of 5

    "I have been into the office a number of times over the past few weeks to purchase moving supplies. Each time I was greeted and helped promptly with courtesy and product knowledge. I eventually ended up renting a unit due to an issue with my movers, and it was easy and quick. The service was stellar - very nice people."

    May 18, 2014
  • Roderic (Houston, TX)
    5.0 out of 5

    "Donna went above and beyond to ensure that I as well as my property was well taken care of. This is the type of customer service that is missing from public business today. I would gladly recommend THIS facility and all Uncle Bob's locations to anyone needing storage space for any reason. Before my move, I didn't even know that Uncle Bob's existed. Now that I know what you are like, I wouldn't go anywhere else. Thank you for your service and candor. Roderic"

    January 24, 2014
  • Kim (Coppell, TX)
    5.0 out of 5

    "A big shout out to the store manager, Doreen for her help and always pleasant personality!"

    June 07, 2017
  • Daniel (Grand Prairie, TX)
    5.0 out of 5

    "The older lady in the front office was exceptionally helpful and friendly!"

    April 30, 2017

Life Storage Near Irving

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