Storage Units near Houston in Katy, TX, 77493

"Friendly staff and professional customer service highly recommend"

"Shelton Glenn is always very polite and reliable when o visit my storage unit. He always is very helpful and makes the experience at life storage beyond satisfactory!"

"Shelton was really nice, always with great attitude and super helpful person. If you come to life storage located on Franz make sure you ask for him for great customer service!!!"

"I would have given a 5 star but I do believe a little water got in my unit at the Life Storage at 5110 Franz Road, Katy, TX, ruining a couple cheap pieces of furniture an inch or two up the legs. Unit 950. BUT, Mr. Shelton Glenn is excellent, very very wonderful customer service! He is super nice, friendly and very helpful! Excellent precautions for COVID-19 as well.  I do recommend this storage facility, it's clean, seems pretty safe, but don't recommend #950, the unit I had - I noticed it had a ridge of concrete along the door and now I know why, but it didnt keep water out after a hard rain apparently. PRICE (on Internet) was very reasonable and better than the others I had checked out!"

"Storage Always clean and they have great customer service ! Ms.Milan is so sweet and kind ! Thank you life storage <3"

"Milan help me today to do my storage rental She helped me very kindly, she was clear with all the prose, very kind and pleasant in her treatment"

"Shelton has been an exceptional person helping me get my storage and make sure I have the space I need. I have called multiple times when I wasn’t here to see if there was anything going on with houston climate that could damage my properties on the storage and Shelton has always been nice to answer all my questions and doubts. I like talking to Shelton, great customer service."

"Friendly and consistently great service. Used them before and will use them again."

"Shelton Glenn was great to work with. Very friendly and great customer service."

"Love coming in here and chatting with Mr. Shelton!! Excellent customer service!😊"

"Milan was awesome!"

"Shelton Glenn was wonderful to work with. I used Life storage to temporarily store some house hold items during a move from on home to another - very easy process with Life storage. Made the moving experience more enjoyable."

"Mr. Shelton Glenn is amazing. He has shown tremendous understating in my difficult situation."

"I was in the area and stopped by to get a quote. Milann was very helpful and made the process easy."

"I wanted to give a shout out to the Shelton at Life Storage on Franz Road in Kay Texas. Wonderful customer service and he really made us feel the 5 star customer service treatment. Would definitely recommend to others to store their gear here at this location. Thanks so much for all your help today!! Audrey Lee #559"

"Staff was super professional and helpful. They went the extra mile to help me get ready to move my storage items."

"Great service. Great space."

"Shelton Glenn did a great job with me. I advise you keep such person around. I appreciate him"

"Mr. Shelton Glenn assisted me GREATLY! There was a little confusion regarding my account. He listened and made sure the issue was taken care of. Thank you Shelton for your great customer service!"

"Mr. Shelton Glenn assisted me GREATLY! There was a little confusion regarding my account. He listened and made sure the issue was taken care of. Thank you Shelton for your great customer service!"

"I would like to say that I am so very happy with the services I've received this far with Life Storage. Since I began using the facility on Franz Rods in Katy, TX the service has been impeccable. Mr Shelton Glen has always displayed true kindness and professionalism since I began using the facility since August 2020. He has been. Tremendous help with all of our needs relating to the storage facility. Since his kindness and generosity I have referred my sister and niece to utilize the storage facility  . The service is remarkable I only wish you guys would consider referral discounts. Thanks again for always being helpful ! It definitely has made this storage process much easier !"

"I've been renting units at Life Storage for years, and they've always been amazing. Shelton Glenn has been great. He helped the movers organize everything they needed to do to get my belongings to the third floor storage unit, and he helped me manage my second unit as well. I'm grateful and happy to work with him! Thank you, Shelton! (:"

"I've had nothing but a smooth experience at this location . From the customer service over the phone to the service at the office , they make sure you are completely satisfied &I really appreciate that . Mr Shelton has totally save the day , as it's been really stressful for me moving ..he went out his way to help me a lot &for that I give this location 5 stars , thanks so much 🤞🏽"

"The place is clean. The staff, Shelton and Milann, truly care about the customers and treat them as family. Definitely recommend this storage place."

"Customer service is great! Quick and easy to get a unit!"

"Easy to get in and out place is clean."

"Life Storage 2499 S Mason Rd 77450. My items were STOLEN out of my unit on 12/22/2020. Tiffany the store manager claimed that she contacted me by phone, but I did not get any voice messages. She claimed the unit had both locks cut ( my account was not paid for the month of Dec, why I had 2 locks)  and the building was even damaged. She said the amount of damage wasn't high enough to send to collections, so they cut losses. I only found out about my items being stolen on 12/31 when I go online to pay my account for the month and the account was closed. I had no possible way of even accessing the unit because it was behind and my gate code would not work. Tiffany gave me the number to insurance and told me to go from there. She was extremely cold and had no empathy about my items being stolen. I would find somewhere else to store my items ASAP.... Update: I called Harris County out to make a police report for my stolen items. Tiffany told the officer that I moved my items out in an attempt to not pay and cut both locks. My account has been paid monthly since July 2018. Please find another business to store your items with."

"Pretty affordable"

"Great customer service , family atmosphere , reliable , and understanding . Also a great staff and clean facility ."

"Excellent service clean facilities very family oriented great prices on moving boxes"

"great staff, clean facility, and a great family atmosphere"

"great staff, good facility, family atmosphere ! everything about this place make me feel safe to store my life there !"

"I have stored a large number of furniture items over the past 8 years at this facility, and my experience has been quite positive. Working with both Shelton Glenn and Milann Gwosdz has been so easy as they are both extremely accommodating to the customer's needs. I heartily recommend this storage facility."

"Shelton was very helpful, knowledgeable and sweet! Definitely will be back if I need any storage space again ;)"

"Shelton did an amazing job, not only with great customer service, but friendliness and kindness. He made sure we found the right storage unit for all our belongings. I Will recommend this place!"

"I would like to recognize Shelton Glenn for his willingness to address questions and concerns that I had in my past 2 years of storage #908. He was always very professional and willing to go the extra mile for me when I first signed on as well as my leaving in the month of November 2020. Shelton secured my Banking information in order to allow direct EFT Authorization every 1st of the month. This in short, alleviated my concern for late payments due to me forgetting to go online and submit every month. He also, helped my wife pick out the right size for her treasured items in the climate controlled unit. He would never hesitate to ride his cart down to our units to make sure appropriate dollies and push carts were available. When the temperature hit into the 90's, he was there to offer much needed water. Now that's customer service!!! The site area was always clean as well as your office and restroom. All these things will come to mind when, I refer your businesses to others needing additional storage space. I will direct them all to LifeStorage/Franz Rd. Katy, TX."

"Shelton Glenn did an amazing job at helping us out with a storage unit. He has amazing customer service skills and explained everything to us so we could see what we are paying for"

"Clean, safe and great customer service!"

"Excellent and secure service, the manager on site is sincerely interested in helping you with everything and anything you may need."

"I researched several storage facilities on Yelp and picked Life Storage because of the fantastic customer service and COVID protocols. I was impressed that on move in day the facility gave me a welcome bag that included a lock for the unit."

"Extremely grateful for and pleased with the service I received from Ms. Milann today! Beyond helpful and such a people person! Definitely makes renting storage in the process of relocating a much more enjoyable experience! Thankful for her professionalism and personality!"

"Quick an easy. Shelton is good people with great customer service! Various units and sizes available in and out in less than 15min on the paperwork stand point."

"Just moved to Houston first love the prices can i say that but otherwise Shelton is wonderful thanks for the help and good convo here duly recommended... clearly I’m making a review... but y’all can also do me a favor and go subscribe to my family YouTube channel ( Love Conquers) thank you 😊"

"I worked with Shelton and he was awesome! Very kind and worked hard to get me a good space and make sure everything was accurate. I really appreciate the great service!"

"Shelton is super friendly and very helpful. He made a stressful situation (moving) easier. I shopped several different storage facilities. His personality and extensive knowledge made my experience wonderful and ultimately solidified my decision to choose Life Storage. I came back again with the moving company and got to meet Miriam. She is an amazing lady full of energy and spirit. She made my very long wait in the waiting room pleasant. The wait was not at the fault of Life Storage, but the moving company."

"First time renting a storage. Milann was great showed me around and help me pick the best spot for my needs. Thank you!"

"Shelton is super friendly and very helpful. He made a stressful situation (moving) easier. I shopped several different storage facilities. His personality and extensive knowledge made my experience wonderful and ultimately solidified my decision to choose Life Storage."

"Shelton was absolutely helpful. Didn’t take long at all to diagnose what size storage I needed. He helped set up the auto payment process and made the experience painless. Highly recommend!"

"I just called with a question and the young lady who answered the phone was so sweet! I believe her name was Shavonte. She answered all of my questions and was so pleasant. I loved her energy, the call just made me feel good. You guys have got yourself someone special."

"They keep the facility neat and clean. Easy to navigate. Prices are reasonable with a good assortment of room sizes, with or without climate control. Management is easy to work with."

"Have used them several times and have never had a complaint"

"Mr.Glenn was super nice and friendly"

"Mr.Glenn was super nice and friendly"

"Best experience at the Katy location. We actually rented another space to move out of Iron Guard down the road."

"Easy. Lots of locations. Great coupons."

"I received amazing service from Shelton, who accommodated all of my specific needs quickly and with great patience and charisma! We’ll continue to patron this place for the foreseeable future because of his professionalism."

"Extremely friendly, I got a unit here a few weeks ago! best price in town! Shelton was extremely friendly and was very helpful with size of units and prices. I highly recommend Life storage"

"Great place Mr Shelton was very helpful in helping me find a unit size for the amount of items I had to store"

"I have been a very very satisfed customer for years. And this week, moving my son from UT back home has been a challenge. I have had to visit my location 2 x this week (I underestimated the space size needed). 2nd visit was to switch to a larger unit. Shelton Glenn was pleasure to work with both times. He is both professional and personable. We enjoyed a laugh or 2. I highly recommend Life Storage on Franz in Katy, Texas."

"Shelton Glenn took care of my vehicle and was pleasure to meet. Overall great experience."

"Shelton helped me with everything! I was really stressed out, and he went out of his way to take care of me! 5/5, highly recommended!"

"Milann did a great job explaining the process of renting a unit at Life Storage on Franz road."

"This is my second time using Life Storage, same location, Shelton Glenn, was very helpful and courteous. He completed all the paperwork online, which i could of done, but he took care of it. He explained all the rules to us and made sure we understood the contract. Will definitely keep using them in the future!!"

"I stopped by yesterday to rent a large unit for some household items and I had a really great experience.  This is the first time I have ever needed to rent a storage space so there was a lot I didn't know.  Shelton Glenn, the Associate Store Manager, was super helpful in answering all my questions and even answering some I hadn't thought of.  I would recommend this organization to anyone who needed storage space."

"Shelton got me a unit very quickly after I walked in and had my trailer in tow."

"Very nice"

"Very happy with Milan, who really was helpful! Very safe and nice storage for our boat!"

"My name is Tara Clairday. I rented a unit from life Storage Shelton Glenn is amazing. I went last week to get the unit and was so nice and friendly. I have rented from the Katy location 3tines. Shelton Glenn is the reason I come back to your storage Keep up the fantastic work!!!!!"

"Shelton is very professional, And I appreciate his knowledge and experience thank you"

"OMG... So we were like down in the dumps..cause were looking and looking for the right spot ... All of a sudden we found Life Storage in Katy ...The Assoc Store Manager - Shelton Glenn was awesome .. he went above and beyond to meet our expectations of renting a unit ...Hubby and I are extremely pleased ..."

"Great place. Very clean and the employee is really nice. Happy to have my things here"

"Great management, super clean facility. Best part they best competitor's pricing."

"The store manager Shelton Glen is awesome. He helped us discard some items from our unit and is very kind and always willing to lend a hand. The facility is clean and well maintained. Extremely satisfied, thanks so much! 5 stars"

"The manger and assistant manger are always sweet and most helpful. I recommend this store to any and everyone!!!!"

"The size of the unit I reserved online was incorrect and Shelton went above and beyond, even staying late on a Sunday afternoon, to get everything sorted out so I could start moving stuff in that evening. Even with the minor inconvenience, I'm still giving five stars based on the outstanding customer service. Thanks Shelton!"

"Clerk was very informative!"

"I think u charge too much for Rv storage"

"Mr. Shelton Glenn was very helpful and polite. He graciously put up with my quirks to find the perfect size and location of my unit. I would most definitely refer people to HIM for their storage needs. He needs a raise in my opinion."

"My Shelton Glenn was more than accommodating to my storage needs, not only was he friendly and informative but he  reminded me of things I needed and had forgot. This is my 4th time using life storage on Franz Rd in Katy and always a 5 star stay! Thank you Shelton Glenn & Life Storage-Chayne McCready"

"Shelton was very helpful in finding me the right storage unit. He let me view both a 5x10 and 10x10 to make sure my items would fit while also considering its closeness to the elevator for my benefit. He also kept the cost of my unit affordable. The property was clean and well kept. I highly recommend using this location for your storage needs!"

"Shelton what can I say. This man went above and beyond for me. We need more people like this guy. I mean he was the only who sought to help in my time of need. He is the main reason 5 stars was added. Thanks again Shelton Glenn."

"Let me tell you... Mr Shelton Glenn, is the best one there. When I say he help me and went above and beyond when it came to customer service. This man deserves a raise. I traveled from Hutto, Tx to get the remaining  items that have been left behind due to my boyfriend moving back home. He worked with us from the moment we left to when we arrived. Thank you Mr. Glenn for making our experience and trip easy.  If you ever at this location. Ask for Mr. Shelton Glenn."

"Let me tell you... Mr Shelton Glenn, is the best one there. When I say he help me and went above and beyond when it came to customer service. This man deserves a raise. I traveled from Hutto, Tx to get the remaining items that have been left behind due to my boyfriend moving back home. He worked with us from the moment we left to when we arrived. Thank you Mr. Glenn for making our experience and trip easy. If you ever at this location. Ask for Mr. Shelton Glenn."

"Huge thanks to Shelton for being an amazing manager of this facility. Always has a smile on his face and truly helpful and happy to help in any matter. Thank you Life Storage for protecting my property and having Shelton as an employee."

"Outstanding service , Shelton Glen is a very nice person , he helped a lot on every single detail and he was so clear about everything.. I have been at this STORAGE place for more than 4 years and I just add another SPACE.. thanks a lot SHELTON!!!..."

"Amazing service from Mr Shelton Glenn !!!!"

"Very helpful staff. Great service!"

"Mr. Glenn was very helpful. Customer service A+"

"Shelton was very helpful completing my reservation! He showed me my storage unit before starting the rental process, which was very clean!"

"Shelton was amazing helped us with everything we needed. Super friendly highly recommend if anyone is needing a storage unit go see Shelton !"

"Had a great and friendly experience here at life storage. Thank you soo much to the Shelton for the help"

"Shelton Glenn the associate manager is so extremely helpful and informative. I called about a storage unit for my furniture and he gave me excellent advice on which unit will be best."

"Shelton Glenn the associate manager is so extremely helpful and informative. I called about a storage unit for my furniture and he gave me excellent advice on which unit will be best. Awesome service!!"

"I was helped with the different units to where I could figure out which one would work best for me."

"This life storage was the best one i've been to! Shelton Glenn specifically made this a great experience. He was very helpful and helped us even when the store went past closing! He was very patient and kind."

"The online reservation process was painless. I was able to reserve my storage unit with all the price information I needed through their website. I went in on Saturday and finalized the process with Milann. The unit was exactly what I needed and every question was answered. Very Professional. I am glad I chose life Storage."

"Best Service. I would recommend it to anyone. Honest, professional and customer oriented."

"Always professional and very friendly! Milann made sure the process for renting my unit went very smoothly and was able to answer all my questions."

"From calling, obtaining information, to finalizing everything....great service!  Shelton Glenn was very kind and very pleasant to work with and walked me through every detail and question(s) I had.  Units are clean and well maintained.  **recommend."

"Thank you Mr Shelton Glen fromLife Storage At 5110 Franz Rd Katy , you were a great help today, great service , knowledgable He make me felt I was in good hands."

"We had an issue getting into our unit. The office was closed, but we tried to see if anyone was there anyway. Mr. Shelton was working late and helped us out. He not only stayed late to help us, but he was so kind and got the issue resolved. Shelton is definitely an angel!"

"My second time using life storage at this location and mr. Glen Shelton the assistant manager who is always helpful and courtesy. He takes the time to show me different storages because I always forgot how big they are. Very knowledgeable about how much room you will need and offers recommendations. Great place to come for customer service."