Self Storage Units near you in Katy, TX, 77493

"I have nothing but good things to say about my experiences with life storage. This location in particular really helped me while I was in a pickle. I had payed two days after leaving and Milann, the store manager, worked to reimburse me. The facility is well maintained, clean, and secure. Pricing is reasonable."

"Mr. Glenn was super friendly and very helpful! He showed me the exact space I am going to be renting and I was able to get a really good deal on it."

"This was my first time using any storage service, and I had no idea what I needed, size unit I need etc. Milann made my experience as stress free as possible."

"Milann"

"Shelton Glenn was phenomenal!! Great customer service very helpful and knowledgeable !!!!!"

"We had to switched from a smaller unit to a bigger storage unit. Shelton was very helpful making the transition seamless. He was patient and answered our concerns. Because we are moving from a climate controlled to non-climate controlled, he made sure we understand what we should expect from the unit. We just moved to TX, so he made sure that we are not storing anything that is temperature sensitive such as expensive furnitures. This location has two great staff that we’ve dealt with and both are excellent. They care about the facility and their customer’s needs. They are very polite. They do what they can to accommodate their customers."

"Very helpful and engaging team. Mr. Glenn is the man to see, he did a great job helping us out."

"Both Shelton and Milan have been super helpful. Highly recommend!👍"

"Mr.Glenn was very nice and welcoming when we came in to look for a storage unit. Really did take the time to converse and tell us the plan. He also walked us to the storage unit and showed us our space. He was very straight about what we where going to pay. Very nice man people should rent spots here. Most definitely recommend coming here for storage unit. 5 out of 5 for me period."

"It's always, and only, a individual that makes the experience. Yeah maybe one place is new with a espresso bar or usb jacks to charge your phone bla bla bla. What keeps our attention on our patronage is person who remembers that your also actually the same as themselfs. A bit of kindness delivered with serviceable touch majes you feel important. Thank you Shelton for talking care care of me when i was stressing out. One good thing can save the day when everything thing else went south. Yes the storage unit guy who would have guessedm it proved once again, the smallest act of kindness can ripple into tsunami of positivism."

"The facility is well maintained. The staff Milan was very nice and explained the details. She went through the agreement efficiently and quickly. She explained and showed the options available. They try to control the entry hours which I think is a plus for security purposes. They have two carts in the building where we rented. The carts worked smoothly unlike other storage places where the carts seems to have a mind of their own😂 Definitely a good storage place."

"Life Storage was reliable and safe. We stored our car and entire household at the facility for over 3 months. Shelton was extremely helpful when making the reservation and made us feel safe leaving our stuff there. I highly recommend Life Storage."

"We have had storage units at this location for several years and have dealt with many Life Storage employees, all of which have been pleasant. However, Sheldon, the Associate Store Manager goes above and beyond in Customer Service. He is patient, listens and cares about his customers. He has been a pleasure and joy to work with and is a true gem for this location."

"Ms Milann was the best costumer attention I ever had in a long time . Great understanding 🙏"

"Milann is so cheery and helpful. Glad I chose this location. Great service!"

"Milann Gwosdz is very helpful. Thank you!!"

"Shelton Glenn was very friendly, fast and informative. Definitely will work with him anytime!"

"Good customer service"

"Milan was very helpful and friendly! I am so glad and thankful that you facility is open on Sundays! Thank you so much for accommodating me!"

"Excellent customer service! Shelton was super nice and made the transaction so easy."

"Great help"

"Shelton Glenn is awesome. He is very knowledgeable, courteous and reliable when visiting my storage unit. If I’m ever in need of storage again, I’ll definitely visit Shelton."

"Everybody is friendly. No problems, at all."

"Friendly staff and professional customer service highly recommend"

"Shelton Glenn is always very polite and reliable when o visit my storage unit. He always is very helpful and makes the experience at life storage beyond satisfactory!"

"Shelton was really nice, always with great attitude and super helpful person. If you come to life storage located on Franz make sure you ask for him for great customer service!!!"

"I would have given a 5 star but I do believe a little water got in my unit at the Life Storage at 5110 Franz Road, Katy, TX, ruining a couple cheap pieces of furniture an inch or two up the legs. Unit 950. BUT, Mr. Shelton Glenn is excellent, very very wonderful customer service! He is super nice, friendly and very helpful! Excellent precautions for COVID-19 as well.  I do recommend this storage facility, it's clean, seems pretty safe, but don't recommend #950, the unit I had - I noticed it had a ridge of concrete along the door and now I know why, but it didnt keep water out after a hard rain apparently. PRICE (on Internet) was very reasonable and better than the others I had checked out!"

"Storage Always clean and they have great customer service ! Ms.Milan is so sweet and kind ! Thank you life storage <3"

"Milan help me today to do my storage rental She helped me very kindly, she was clear with all the prose, very kind and pleasant in her treatment"

"Shelton has been an exceptional person helping me get my storage and make sure I have the space I need. I have called multiple times when I wasn’t here to see if there was anything going on with houston climate that could damage my properties on the storage and Shelton has always been nice to answer all my questions and doubts. I like talking to Shelton, great customer service."

"Friendly and consistently great service. Used them before and will use them again."

"Shelton Glenn was great to work with. Very friendly and great customer service."

"Love coming in here and chatting with Mr. Shelton!! Excellent customer service!😊"

"Milan was awesome!"

"Shelton Glenn was wonderful to work with. I used Life storage to temporarily store some house hold items during a move from on home to another - very easy process with Life storage. Made the moving experience more enjoyable."

"Mr. Shelton Glenn is amazing. He has shown tremendous understating in my difficult situation."

"I was in the area and stopped by to get a quote. Milann was very helpful and made the process easy."

"I wanted to give a shout out to the Shelton at Life Storage on Franz Road in Kay Texas. Wonderful customer service and he really made us feel the 5 star customer service treatment. Would definitely recommend to others to store their gear here at this location. Thanks so much for all your help today!! Audrey Lee #559"

"Staff was super professional and helpful. They went the extra mile to help me get ready to move my storage items."

"Great service. Great space."

"Shelton Glenn did a great job with me. I advise you keep such person around. I appreciate him"

"Mr. Shelton Glenn assisted me GREATLY! There was a little confusion regarding my account. He listened and made sure the issue was taken care of. Thank you Shelton for your great customer service!"

"Mr. Shelton Glenn assisted me GREATLY! There was a little confusion regarding my account. He listened and made sure the issue was taken care of. Thank you Shelton for your great customer service!"

"I would like to say that I am so very happy with the services I've received this far with Life Storage. Since I began using the facility on Franz Rods in Katy, TX the service has been impeccable. Mr Shelton Glen has always displayed true kindness and professionalism since I began using the facility since August 2020. He has been. Tremendous help with all of our needs relating to the storage facility. Since his kindness and generosity I have referred my sister and niece to utilize the storage facility  . The service is remarkable I only wish you guys would consider referral discounts. Thanks again for always being helpful ! It definitely has made this storage process much easier !"

"I've been renting units at Life Storage for years, and they've always been amazing. Shelton Glenn has been great. He helped the movers organize everything they needed to do to get my belongings to the third floor storage unit, and he helped me manage my second unit as well. I'm grateful and happy to work with him! Thank you, Shelton! (:"

"I've had nothing but a smooth experience at this location . From the customer service over the phone to the service at the office , they make sure you are completely satisfied &I really appreciate that . Mr Shelton has totally save the day , as it's been really stressful for me moving ..he went out his way to help me a lot &for that I give this location 5 stars , thanks so much 🤞🏽"

"The place is clean. The staff, Shelton and Milann, truly care about the customers and treat them as family. Definitely recommend this storage place."

"Customer service is great! Quick and easy to get a unit!"

"Easy to get in and out place is clean."

"Life Storage 2499 S Mason Rd 77450. My items were STOLEN out of my unit on 12/22/2020. Tiffany the store manager claimed that she contacted me by phone, but I did not get any voice messages. She claimed the unit had both locks cut ( my account was not paid for the month of Dec, why I had 2 locks)  and the building was even damaged. She said the amount of damage wasn't high enough to send to collections, so they cut losses. I only found out about my items being stolen on 12/31 when I go online to pay my account for the month and the account was closed. I had no possible way of even accessing the unit because it was behind and my gate code would not work. Tiffany gave me the number to insurance and told me to go from there. She was extremely cold and had no empathy about my items being stolen. I would find somewhere else to store my items ASAP.... Update: I called Harris County out to make a police report for my stolen items. Tiffany told the officer that I moved my items out in an attempt to not pay and cut both locks. My account has been paid monthly since July 2018. Please find another business to store your items with."

"Pretty affordable"

"Great customer service , family atmosphere , reliable , and understanding . Also a great staff and clean facility ."

"Excellent service clean facilities very family oriented great prices on moving boxes"

"great staff, clean facility, and a great family atmosphere"

"great staff, good facility, family atmosphere ! everything about this place make me feel safe to store my life there !"

"I have stored a large number of furniture items over the past 8 years at this facility, and my experience has been quite positive. Working with both Shelton Glenn and Milann Gwosdz has been so easy as they are both extremely accommodating to the customer's needs. I heartily recommend this storage facility."

"Shelton was very helpful, knowledgeable and sweet! Definitely will be back if I need any storage space again ;)"

"Shelton did an amazing job, not only with great customer service, but friendliness and kindness. He made sure we found the right storage unit for all our belongings. I Will recommend this place!"

"I would like to recognize Shelton Glenn for his willingness to address questions and concerns that I had in my past 2 years of storage #908. He was always very professional and willing to go the extra mile for me when I first signed on as well as my leaving in the month of November 2020. Shelton secured my Banking information in order to allow direct EFT Authorization every 1st of the month. This in short, alleviated my concern for late payments due to me forgetting to go online and submit every month. He also, helped my wife pick out the right size for her treasured items in the climate controlled unit. He would never hesitate to ride his cart down to our units to make sure appropriate dollies and push carts were available. When the temperature hit into the 90's, he was there to offer much needed water. Now that's customer service!!! The site area was always clean as well as your office and restroom. All these things will come to mind when, I refer your businesses to others needing additional storage space. I will direct them all to LifeStorage/Franz Rd. Katy, TX."

"Shelton Glenn did an amazing job at helping us out with a storage unit. He has amazing customer service skills and explained everything to us so we could see what we are paying for"

"Clean, safe and great customer service!"

"Excellent and secure service, the manager on site is sincerely interested in helping you with everything and anything you may need."

"I researched several storage facilities on Yelp and picked Life Storage because of the fantastic customer service and COVID protocols. I was impressed that on move in day the facility gave me a welcome bag that included a lock for the unit."

"Extremely grateful for and pleased with the service I received from Ms. Milann today! Beyond helpful and such a people person! Definitely makes renting storage in the process of relocating a much more enjoyable experience! Thankful for her professionalism and personality!"

"Quick an easy. Shelton is good people with great customer service! Various units and sizes available in and out in less than 15min on the paperwork stand point."

"Just moved to Houston first love the prices can i say that but otherwise Shelton is wonderful thanks for the help and good convo here duly recommended... clearly I’m making a review... but y’all can also do me a favor and go subscribe to my family YouTube channel ( Love Conquers) thank you 😊"

"I worked with Shelton and he was awesome! Very kind and worked hard to get me a good space and make sure everything was accurate. I really appreciate the great service!"

"Shelton is super friendly and very helpful. He made a stressful situation (moving) easier. I shopped several different storage facilities. His personality and extensive knowledge made my experience wonderful and ultimately solidified my decision to choose Life Storage. I came back again with the moving company and got to meet Miriam. She is an amazing lady full of energy and spirit. She made my very long wait in the waiting room pleasant. The wait was not at the fault of Life Storage, but the moving company."

"First time renting a storage. Milann was great showed me around and help me pick the best spot for my needs. Thank you!"

"Shelton is super friendly and very helpful. He made a stressful situation (moving) easier. I shopped several different storage facilities. His personality and extensive knowledge made my experience wonderful and ultimately solidified my decision to choose Life Storage."

"Shelton was absolutely helpful. Didn’t take long at all to diagnose what size storage I needed. He helped set up the auto payment process and made the experience painless. Highly recommend!"

"I just called with a question and the young lady who answered the phone was so sweet! I believe her name was Shavonte. She answered all of my questions and was so pleasant. I loved her energy, the call just made me feel good. You guys have got yourself someone special."

"They keep the facility neat and clean. Easy to navigate. Prices are reasonable with a good assortment of room sizes, with or without climate control. Management is easy to work with."

"Have used them several times and have never had a complaint"

"Mr.Glenn was super nice and friendly"

"Mr.Glenn was super nice and friendly"

"Best experience at the Katy location. We actually rented another space to move out of Iron Guard down the road."

"Easy. Lots of locations. Great coupons."

"I received amazing service from Shelton, who accommodated all of my specific needs quickly and with great patience and charisma! We’ll continue to patron this place for the foreseeable future because of his professionalism."

"Extremely friendly, I got a unit here a few weeks ago! best price in town! Shelton was extremely friendly and was very helpful with size of units and prices. I highly recommend Life storage"

"Great place Mr Shelton was very helpful in helping me find a unit size for the amount of items I had to store"

"I have been a very very satisfed customer for years. And this week, moving my son from UT back home has been a challenge. I have had to visit my location 2 x this week (I underestimated the space size needed). 2nd visit was to switch to a larger unit. Shelton Glenn was pleasure to work with both times. He is both professional and personable. We enjoyed a laugh or 2. I highly recommend Life Storage on Franz in Katy, Texas."

"Shelton Glenn took care of my vehicle and was pleasure to meet. Overall great experience."

"Shelton helped me with everything! I was really stressed out, and he went out of his way to take care of me! 5/5, highly recommended!"

"Milann did a great job explaining the process of renting a unit at Life Storage on Franz road."

"This is my second time using Life Storage, same location, Shelton Glenn, was very helpful and courteous. He completed all the paperwork online, which i could of done, but he took care of it. He explained all the rules to us and made sure we understood the contract. Will definitely keep using them in the future!!"

"I stopped by yesterday to rent a large unit for some household items and I had a really great experience.  This is the first time I have ever needed to rent a storage space so there was a lot I didn't know.  Shelton Glenn, the Associate Store Manager, was super helpful in answering all my questions and even answering some I hadn't thought of.  I would recommend this organization to anyone who needed storage space."

"Shelton got me a unit very quickly after I walked in and had my trailer in tow."

"Very nice"

"Very happy with Milan, who really was helpful! Very safe and nice storage for our boat!"

"My name is Tara Clairday. I rented a unit from life Storage Shelton Glenn is amazing. I went last week to get the unit and was so nice and friendly. I have rented from the Katy location 3tines. Shelton Glenn is the reason I come back to your storage Keep up the fantastic work!!!!!"

"Shelton is very professional, And I appreciate his knowledge and experience thank you"

"OMG... So we were like down in the dumps..cause were looking and looking for the right spot ... All of a sudden we found Life Storage in Katy ...The Assoc Store Manager - Shelton Glenn was awesome .. he went above and beyond to meet our expectations of renting a unit ...Hubby and I are extremely pleased ..."

"Great place. Very clean and the employee is really nice. Happy to have my things here"

"Great management, super clean facility. Best part they best competitor's pricing."

"The store manager Shelton Glen is awesome. He helped us discard some items from our unit and is very kind and always willing to lend a hand. The facility is clean and well maintained. Extremely satisfied, thanks so much! 5 stars"