A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Katy, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I want to thank Mr Shelton GLenn at the deans rd location in Katy he helped me get new keys and helped me take off the old lock he was so nice and took time from what he was doing to help me thank u again sir"
"Life storage has a very good customer service, I went in there close to closing time and Shelton Glen went out and above to help me ! He was very helpful and very patient, I highly recommend and come directly and speak to him, he will go out and help you a lot!!!"
"Milann is a true asset to Life Storage! She knows her job and you can tell she enjoys it. She greeted us with a smile and made us feel like her most important customer."
"Desperately needed a storage immediately Milann got me all moved in quickly and efficiently! She was pleasant, professional and knowledgeable. Her customer service was spectacular"
"Clean establishment with very friendly and helpful workers. Stop by to get an idea how big the unit was and the staff was so helpful and gave me great advice."
"We've been a long time client at Life Storage Katy and whenever we need help Milann the manager is there to assist. It's nice to find genuine people who care. Thanks Milann!"
"This place is amazing! We transitioned to Katy a few weeks ago and the support and professionalism of Mr. Shelton Glenn has really set a positive tone. We are both retired Army, over 20 years of service and have deployed several times. Those tours provided several opportunities to utilize several different storage facilities across the world.
MR. SHELTON GLENN and the Life-Storage-Katy have exceeded all expectations and gave a new perspective as to what "right" looks like.
We were extremely pleased with his quick service, expert advice, and flexible approach. His actions influenced our decision to recommend the facility to several others. We are extremely pleased, thank you.
Dr. Jackie L. McDonald II"
"Shelton the manager was so beyond helpful in the middle of a very stressful move. He took the time to show me each unit and explain the entire process to me. It made the move so much easier and I couldn’t recommend Life Storage enough."
"Mr. Shelton Glenn provided great, professional service. I had a great experience with this Life Storage location and would do business with them again. I recommend this life storage location for anyone looking for a smooth process and a great storage space."
"Shelton Glenn, Associate store Manager, is very personable, respectful, prompt, helpful when I needed printed invoices, and assisted me with the online payment option. I give this storage facility 5 stars. Their email address is [email protected]"
"Shelton Glenn is AWESOME! Super customer service and not just to me but to other customers! I highly recommend Life Storage and especially Shelton.
Mary Rosen"
"After outgrowing my garage, I have been forced to look into a storage unit. Sheldon's friendliness and kindness made this a easy transition for us. Now I will have my garage back and that extra space I need! knowing that our belongings will be safe and secure is even better...Look forward to staying here for a long time !"
"Great place! Mr. Glenn was very friendly & helpful he took time to show my husband and I a spot that was available for our box truck despite the fact it was almost closing time he still gave us great customer service. Thank Mr. Glenn"
"I needed to place my furniture in storage and Life Storage has made my move in process a breeze! They answered all my questions and are very customer service oriented. Ask for Shelton he is the best!"
"Shelton's friendly and informative approach made my leasing at Life Storage a smooth and enjoyable experience! He was very helpful in assisting with finding the right space for my companies needs. Life storage is a better place with Shelton on board and I look forward to continuing to work with him throughout our leasing agreement!"
"They really care about your storage experience. If you have any issues they will take care of them. Very easy to rent and takes only moments of you decide to move out. Very caring people."
"I have nothing but good things to say about my experiences with life storage. This location in particular really helped me while I was in a pickle. I had payed two days after leaving and Milann, the store manager, worked to reimburse me. The facility is well maintained, clean, and secure. Pricing is reasonable."
"This was my first time using any storage service, and I had no idea what I needed, size unit I need etc. Milann made my experience as stress free as possible."
"We had to switched from a smaller unit to a bigger storage unit. Shelton was very helpful making the transition seamless. He was patient and answered our concerns. Because we are moving from a climate controlled to non-climate controlled, he made sure we understand what we should expect from the unit. We just moved to TX, so he made sure that we are not storing anything that is temperature sensitive such as expensive furnitures. This location has two great staff that we’ve dealt with and both are excellent. They care about the facility and their customer’s needs. They are very polite. They do what they can to accommodate their customers."
"Mr.Glenn was very nice and welcoming when we came in to look for a storage unit. Really did take the time to converse and tell us the plan. He also walked us to the storage unit and showed us our space. He was very straight about what we where going to pay. Very nice man people should rent spots here. Most definitely recommend coming here for storage unit. 5 out of 5 for me period."
"It's always, and only, a individual that makes the experience. Yeah maybe one place is new with a espresso bar or usb jacks to charge your phone bla bla bla. What keeps our attention on our patronage is person who remembers that your also actually the same as themselfs. A bit of kindness delivered with serviceable touch majes you feel important. Thank you Shelton for talking care care of me when i was stressing out. One good thing can save the day when everything thing else went south. Yes the storage unit guy who would have guessedm it proved once again, the smallest act of kindness can ripple into tsunami of positivism."
"The facility is well maintained. The staff Milan was very nice and explained the details. She went through the agreement efficiently and quickly. She explained and showed the options available. They try to control the entry hours which I think is a plus for security purposes. They have two carts in the building where we rented. The carts worked smoothly unlike other storage places where the carts seems to have a mind of their own😂 Definitely a good storage place."
"Life Storage was reliable and safe. We stored our car and entire household at the facility for over 3 months. Shelton was extremely helpful when making the reservation and made us feel safe leaving our stuff there. I highly recommend Life Storage."
"We have had storage units at this location for several years and have dealt with many Life Storage employees, all of which have been pleasant. However, Sheldon, the Associate Store Manager goes above and beyond in Customer Service. He is patient, listens and cares about his customers. He has been a pleasure and joy to work with and is a true gem for this location."
"Shelton Glenn is awesome. He is very knowledgeable, courteous and reliable when visiting my storage unit. If I’m ever in need of storage again, I’ll definitely visit Shelton."
"Shelton Glenn is always very polite and reliable when o visit my storage unit. He always is very helpful and makes the experience at life storage beyond satisfactory!"
"Shelton was really nice, always with great attitude and super helpful person. If you come to life storage located on Franz make sure you ask for him for great customer service!!!"
"I would have given a 5 star but I do believe a little water got in my unit at the Life Storage at 5110 Franz Road, Katy, TX, ruining a couple cheap pieces of furniture an inch or two up the legs. Unit 950. BUT, Mr. Shelton Glenn is excellent, very very wonderful customer service! He is super nice, friendly and very helpful! Excellent precautions for COVID-19 as well. I do recommend this storage facility, it's clean, seems pretty safe, but don't recommend #950, the unit I had - I noticed it had a ridge of concrete along the door and now I know why, but it didnt keep water out after a hard rain apparently. PRICE (on Internet) was very reasonable and better than the others I had checked out!"
"Shelton has been an exceptional person helping me get my storage and make sure I have the space I need. I have called multiple times when I wasn’t here to see if there was anything going on with houston climate that could damage my properties on the storage and Shelton has always been nice to answer all my questions and doubts. I like talking to Shelton, great customer service."
"Shelton Glenn was wonderful to work with. I used Life storage to temporarily store some house hold items during a move from on home to another - very easy process with Life storage. Made the moving experience more enjoyable."
"I wanted to give a shout out to the Shelton at Life Storage on Franz Road in Kay Texas. Wonderful customer service and he really made us feel the 5 star customer service treatment. Would definitely recommend to others to store their gear here at this location. Thanks so much for all your help today!! Audrey Lee #559"
"Mr. Shelton Glenn assisted me GREATLY! There was a little confusion regarding my account. He listened and made sure the issue was taken care of. Thank you Shelton for your great customer service!"
"Mr. Shelton Glenn assisted me GREATLY! There was a little confusion regarding my account. He listened and made sure the issue was taken care of. Thank you Shelton for your great customer service!"
"I would like to say that I am so very happy with the services I've received this far with Life Storage. Since I began using the facility on Franz Rods in Katy, TX the service has been impeccable. Mr Shelton Glen has always displayed true kindness and professionalism since I began using the facility since August 2020. He has been. Tremendous help with all of our needs relating to the storage facility. Since his kindness and generosity I have referred my sister and niece to utilize the storage facility . The service is remarkable I only wish you guys would consider referral discounts. Thanks again for always being helpful ! It definitely has made this storage process much easier !"
"I've been renting units at Life Storage for years, and they've always been amazing. Shelton Glenn has been great. He helped the movers organize everything they needed to do to get my belongings to the third floor storage unit, and he helped me manage my second unit as well. I'm grateful and happy to work with him! Thank you, Shelton! (:"
"I've had nothing but a smooth experience at this location . From the customer service over the phone to the service at the office , they make sure you are completely satisfied &I really appreciate that . Mr Shelton has totally save the day , as it's been really stressful for me moving ..he went out his way to help me a lot &for that I give this location 5 stars , thanks so much 🤞🏽"
"Life Storage 2499 S Mason Rd 77450.
My items were STOLEN out of my unit on 12/22/2020. Tiffany the store manager claimed that she contacted me by phone, but I did not get any voice messages. She claimed the unit had both locks cut ( my account was not paid for the month of Dec, why I had 2 locks) and the building was even damaged. She said the amount of damage wasn't high enough to send to collections, so they cut losses. I only found out about my items being stolen on 12/31 when I go online to pay my account for the month and the account was closed. I had no possible way of even accessing the unit because it was behind and my gate code would not work. Tiffany gave me the number to insurance and told me to go from there. She was extremely cold and had no empathy about my items being stolen. I would find somewhere else to store my items ASAP....
Update: I called Harris County out to make a police report for my stolen items. Tiffany told the officer that I moved my items out in an attempt to not pay and cut both locks. My account has been paid monthly since July 2018. Please find another business to store your items with."
"I have stored a large number of furniture items over the past 8 years at this facility, and my experience has been quite positive. Working with both Shelton Glenn and Milann Gwosdz has been so easy as they are both extremely accommodating to the customer's needs. I heartily recommend this storage facility."
"Shelton did an amazing job, not only with great customer service, but friendliness and kindness. He made sure we found the right storage unit for all our belongings. I Will recommend this place!"
"I would like to recognize Shelton Glenn for his willingness to address questions and concerns that I had in my past 2 years of storage #908. He was always very professional and willing to go the extra mile for me when I first signed on as well as my leaving in the month of November 2020. Shelton secured my Banking information in order to allow direct EFT Authorization every 1st of the month. This in short, alleviated my concern for late payments due to me forgetting to go online and submit every month. He also, helped my wife pick out the right size for her treasured items in the climate controlled unit. He would never hesitate to ride his cart down to our units to make sure appropriate dollies and push carts were available. When the temperature hit into the 90's, he was there to offer much needed water. Now that's customer service!!! The site area was always clean as well as your office and restroom. All these things will come to mind when, I refer your businesses to others needing additional storage space. I will direct them all to LifeStorage/Franz Rd. Katy, TX."
"Shelton Glenn did an amazing job at helping us out with a storage unit. He has amazing customer service skills and explained everything to us so we could see what we are paying for"
"I researched several storage facilities on Yelp and picked Life Storage because of the fantastic customer service and COVID protocols. I was impressed that on move in day the facility gave me a welcome bag that included a lock for the unit."
"Extremely grateful for and pleased with the service I received from Ms. Milann today! Beyond helpful and such a people person! Definitely makes renting storage in the process of relocating a much more enjoyable experience! Thankful for her professionalism and personality!"
"Quick an easy. Shelton is good people with great customer service! Various units and sizes available in and out in less than 15min on the paperwork stand point."
"Just moved to Houston first love the prices can i say that but otherwise Shelton is wonderful thanks for the help and good convo here duly recommended... clearly I’m making a review... but y’all can also do me a favor and go subscribe to my family YouTube channel ( Love Conquers) thank you 😊"
"I worked with Shelton and he was awesome! Very kind and worked hard to get me a good space and make sure everything was accurate. I really appreciate the great service!"
"Shelton is super friendly and very helpful. He made a stressful situation (moving) easier. I shopped several different storage facilities. His personality and extensive knowledge made my experience wonderful and ultimately solidified my decision to choose Life Storage.
I came back again with the moving company and got to meet Miriam. She is an amazing lady full of energy and spirit. She made my very long wait in the waiting room pleasant. The wait was not at the fault of Life Storage, but the moving company."
"Shelton is super friendly and very helpful. He made a stressful situation (moving) easier. I shopped several different storage facilities. His personality and extensive knowledge made my experience wonderful and ultimately solidified my decision to choose Life Storage."
"Shelton was absolutely helpful. Didn’t take long at all to diagnose what size storage I needed. He helped set up the auto payment process and made the experience painless. Highly recommend!"
"I just called with a question and the young lady who answered the phone was so sweet! I believe her name was Shavonte. She answered all of my questions and was so pleasant. I loved her energy, the call just made me feel good. You guys have got yourself someone special."
"They keep the facility neat and clean. Easy to navigate. Prices are reasonable with a good assortment of room sizes, with or without climate control. Management is easy to work with."
"I received amazing service from Shelton, who accommodated all of my specific needs quickly and with great patience and charisma! We’ll continue to patron this place for the foreseeable future because of his professionalism."
"Extremely friendly, I got a unit here a few weeks ago! best price in town! Shelton was extremely friendly and was very helpful with size of units and prices. I highly recommend Life storage"
"I have been a very very satisfed customer for years. And this week, moving my son from UT back home
has been a challenge. I have had to visit my location 2 x this week (I underestimated the space size needed). 2nd visit was to switch to a larger unit. Shelton Glenn was pleasure to work with both times. He is both professional and personable. We enjoyed a laugh or 2. I highly recommend Life Storage on Franz in Katy, Texas."
"This is my second time using Life Storage, same location, Shelton Glenn, was very helpful and courteous. He completed all the paperwork online, which i could of done, but he took care of it. He explained all the rules to us and made sure we understood the contract. Will definitely keep using them in the future!!"
"I stopped by yesterday to rent a large unit for some household items and I had a really great experience. This is the first time I have ever needed to rent a storage space so there was a lot I didn't know. Shelton Glenn, the Associate Store Manager, was super helpful in answering all my questions and even answering some I hadn't thought of. I would recommend this organization to anyone who needed storage space."
"My name is Tara Clairday. I rented a unit from life Storage
Shelton Glenn is amazing.
I went last week to get the unit and was so nice and friendly.
I have rented from the Katy location 3tines.
Shelton Glenn is the reason I come back to your storage
Keep up the fantastic work!!!!!"
"OMG... So we were like down in the dumps..cause were looking and looking for the right spot ... All of a sudden we found Life Storage in Katy ...The Assoc Store Manager - Shelton Glenn was awesome .. he went above and beyond to meet our expectations of renting a unit ...Hubby and I are extremely pleased ..."
"The store manager Shelton Glen is awesome. He helped us discard some items from our unit and is very kind and always willing to lend a hand. The facility is clean and well maintained. Extremely satisfied, thanks so much! 5 stars"
"The size of the unit I reserved online was incorrect and Shelton went above and beyond, even staying late on a Sunday afternoon, to get everything sorted out so I could start moving stuff in that evening. Even with the minor inconvenience, I'm still giving five stars based on the outstanding customer service. Thanks Shelton!"
"Mr. Shelton Glenn was very helpful and polite. He graciously put up with my quirks to find the perfect size and location of my unit. I would most definitely refer people to HIM for their storage needs. He needs a raise in my opinion."
"My Shelton Glenn was more than accommodating to my storage needs, not only was he friendly and informative but he reminded me of things I needed and had forgot. This is my 4th time using life storage on Franz Rd in Katy and always a 5 star stay! Thank you Shelton Glenn & Life Storage-Chayne McCready"
"Shelton was very helpful in finding me the right storage unit. He let me view both a 5x10 and 10x10 to make sure my items would fit while also considering its closeness to the elevator for my benefit. He also kept the cost of my unit affordable. The property was clean and well kept. I highly recommend using this location for your storage needs!"
"Shelton what can I say. This man went above and beyond for me. We need more people like this guy. I mean he was the only who sought to help in my time of need. He is the main reason 5 stars was added. Thanks again Shelton Glenn."
"Let me tell you... Mr Shelton Glenn, is the best one there. When I say he help me and went above and beyond when it came to customer service. This man deserves a raise. I traveled from Hutto, Tx to get the remaining items that have been left behind due to my boyfriend moving back home. He worked with us from the moment we left to when we arrived. Thank you Mr. Glenn for making our experience and trip easy. If you ever at this location. Ask for Mr. Shelton Glenn."
"Let me tell you... Mr Shelton Glenn, is the best one there. When I say he help me and went above and beyond when it came to customer service. This man deserves a raise. I traveled from Hutto, Tx to get the remaining items that have been left behind due to my boyfriend moving back home. He worked with us from the moment we left to when we arrived. Thank you Mr. Glenn for making our experience and trip easy. If you ever at this location. Ask for Mr. Shelton Glenn."
"Huge thanks to Shelton for being an amazing manager of this facility. Always has a smile on his face and truly helpful and happy to help in any matter. Thank you Life Storage for protecting my property and having Shelton as an employee."
"Outstanding service , Shelton Glen is a very nice person , he helped a lot on every single detail and he was so clear about everything.. I have been at this STORAGE place for more than 4 years and I just add another SPACE.. thanks a lot SHELTON!!!..."
"Shelton Glenn the associate manager is so extremely helpful and informative. I called about a storage unit for my furniture and he gave me excellent advice on which unit will be best."
"Shelton Glenn the associate manager is so extremely helpful and informative. I called about a storage unit for my furniture and he gave me excellent advice on which unit will be best. Awesome service!!"
"This life storage was the best one i've been to! Shelton Glenn specifically made this a great experience. He was very helpful and helped us even when the store went past closing! He was very patient and kind."
"The online reservation process was painless. I was able to reserve my storage unit with all the price information I needed through their website. I went in on Saturday and finalized the process with Milann. The unit was exactly what I needed and every question was answered. Very Professional. I am glad I chose life Storage."
"From calling, obtaining information, to finalizing everything....great service! Shelton Glenn was very kind and very pleasant to work with and walked me through every detail and question(s) I had. Units are clean and well maintained. **recommend."
"Thank you Mr Shelton Glen fromLife Storage
At 5110 Franz Rd Katy , you were a great help today, great service , knowledgable He make me felt I was in good hands."
"We had an issue getting into our unit. The office was closed, but we tried to see if anyone was there anyway. Mr. Shelton was working late and helped us out. He not only stayed late to help us, but he was so kind and got the issue resolved. Shelton is definitely an angel!"
"My second time using life storage at this location and mr. Glen Shelton the assistant manager who is always helpful and courtesy. He takes the time to show me different storages because I always forgot how big they are. Very knowledgeable about how much room you will need and offers recommendations. Great place to come for customer service."
"Great customer service by Mr Shelton Glenn very professional and friendly, he helped us understand how everything works and assisted us with getting our unit! I would highly recommend Life Storage and ask for Shelton!"
"Milan is great and super helpful. She went above and beyond to reschedule my reservation when bad weather his us three days in a row. She is very accommodating and thorough. 4 of us showed up at the same time for our reservation, and she handled it like a pro! Highly recommend!"
"Wonderful experience and extraordinary customer service by Shelton. Mr. Shelton went above and beyond to answer every question and concerns we had. Extremely pleased with everything and I would definitely recommend this location to anyone who is looking for a storage facility."
"The store manager Milann was amazing! She helped me with a unique situation and made everything so easy! She went above and beyond and I am so glad I chose this location for my storage needs. Thank you again Milann!!!"
"What an amazing experience I had. Shelton Glenn gave us outstanding customer service. He was very detailed as we went over the contract and made sure we understood everything! So glad we came in today! Thank you Shelton!"
"Milann has been very helpful finding the right spot for me. I've been in a bind a couple times now and she worked with me to get me in last minute. Thanks again!"
"I was a client at this LifeStorage location for over 2 years and I couldn't be more pleased with their prices and services. I definitely recommend you considering storing your belongings here. I also would like to mention the exceptional customer service I was provided by Shelton Glenn, thank you for your job !"
"Milann Taylor store Manager was awesome she did =¯ on customer service and she showed me how to get to my unit how to access my gate code and everything I give you 5 stars Ms.Lady I would refer any and everyone to life storage on Franz Rd Katy tx thank you so much Milann once again I'm one happy customer"
"Mr. Shelton Glen has a great customer experience, he was very polite, extremely helpful and supportive. Wonderful smile on his face. you should get more people like himself. thank you for having him"
"This was actually the first storage place that I've been happy with, extremely helpful and with a friendly staff. Moving in and out without any issues"
"I moved out today and had a pleasant storage
stay. I felt comfortable and my items were always safe and secure in the enclosed storage buildings. I would highly recommend life storage to anyone. You wont be disappointed! Keep up the great work."
"We are very happy with the service and convenience we have received. We have 3 units to fill during our move and know that everything will go well during the process.
Your manager and employees are very helpful and very nice people to be working with during our move."
"I've been renting from this place for a few months now. I'm happy with my first unit and decided to get another space for all the crap we have. Juan and Benny continues to display courteousness, professionalism and will go above and beyond to assist your needs."
"The young man that runs the office went above and beyond to help us every time we went in.. incredible customer service- you just don't see that anymore! "
"My expectations were met because your facility is close to my home, the price was competitive, the on-site manager was very nice, and the storage unit was close to the front."
"When possible provide 50 feet long covered RV parking spots wth proper size access for 40 feet long and larger Motorhomes & fifth wheel travel trailers. The reason I'm no longer a customer of Uncle Bob's is no locations near my home in Katy, TX could accommodate my new 40 foot long motorhome."
"I am OK with paperwork, but found it ridiculous that I would have to purchase insurance if I didn't proved it from my Homeowners. There was no option of no insurance - this should be a choice I can make and Uncle Bob's [Life Storage] not be held responsible for. "
"Not enough people working in the office. It takes a lot of time to go over everything for each person. When your ready to get everything moved, time is very important. Other than waiting my turn in the office everything is great. Thanks"
"well, i was told over the phone through the customer service number that i could pick up the rental truck at 16:00, but locally i was told that it would not be avaialble until 17:00, however the two ladies there very very friendly and well organized, this however threw off my timing, over all all was good! "
"The staff at the Franz Rd. Location are some of the friendliest people around. They always greeted me & my staff with warm smiles and always verbal with greetings."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston, Katy and Heritage Meadows
Our self storage facility on Franz Road is located north of the Katy Fwy, between Katy Fort Bend Rd and Katy Hockley Cut Off Rd, near Katy Jr High School. Click here for directions to this Life Storage.
At Life Storage Facility #8112, we offer great property security systems and clean, affordable storage units to rent for the residents of Heritage Meadows, Lakecrest, Katyland, and other neighborhoods in Katy, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
