Customer Reviews - Life Storage #270, Spring
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We at Life Storage want to maintain the best storage facilities in Spring, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Spring (#270)
4.90 out of 5
based on 54 of our most recent Reviews
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- Joseph from Little Elm, TX
5.0 out of 5
"Geraldine provided exceptional customer service and was extremely helpful. She made my decision on choosing Life Storage easy!"
July 30, 2019
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5.0 out of 5
"Best and easiest storage experience I've ever had. Thank you!"
June 23, 2018
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5.0 out of 5
"Great storage facility. I'm very happy with the property. "
October 26, 2017
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5.0 out of 5
"I have never rented a storage unit before and Jennifer made the process easy; she assisted me in selecting moving supplies and helped me to load them in my car, she even told me the easiest route for my movers when entering the facility."
June 27, 2017
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4.9 out of 5
"Got me in and took care of my needs to make it as quick as possible. I was under a time crunch so being able to fill out the paper work online and then when got to the location only had to do the confirmation and finish up was Excellent."
May 27, 2017
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5.0 out of 5
"Veronica D. was extremely helpful and we appreciated her "sunny" disposition."
September 25, 2016
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5.0 out of 5
"THE GIRLS IN THE FRONT OFFICE WERE very professional kind and welcoming"
July 23, 2016
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4.9 out of 5
"Several times there was no one in the office. We had to wait. We nearly went to another facility when we first rented our unit,because it appeared that no one was available to help us.
Great experience otherwise. Thanks!"
June 23, 2016
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4.8 out of 5
"I love the cleanliness and service at Uncle Bobs [Life Storage]. I will never consider using different storage company. The manager Blanca was extremely helpful and always friendly"
May 25, 2016
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5.0 out of 5
"Check on competitive prices. Uncle Bob's seems to be a little more expensive."
May 23, 2016
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4.8 out of 5
"Urusula was always genuinely happy to see us; remembered our names and greeted us accordingly.
She is a pleasure to deal with. Thank You Urusula."
April 27, 2016
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5.0 out of 5
"We had left some boxes outside our unit. the office found them and kept them until we had asked if they may have picked them up. the office had them in a locked storage area. From the time we had lost them until we found them it was about 3 months. we were so very grateful they had held onto them for so long."
April 04, 2016
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5.0 out of 5
"Blanca was a huge help. I was in a large unit and my movers suggested to get a smaller unit. After doing paperwork, Blanca was glad to switch my units and redo my paperwork. She was a nice help on a stressful moving day. :) I look forward to storing with you all. "
March 22, 2016
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4.6 out of 5
"I feel that as a very long time customer of Uncle Bob's [Life Storage], as well as being a senior citizen, who always pays on time, that I should receive a DISCOUNTED RATE. You would have to check your records to see how many years
we have used your facility. We originally stored our boat in an outside
space. Now we have interior space, we no longer have the boat. I have watched Julio's children grow up. He always addresses me by name, even though I don't go there very often. He is a gem.
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March 05, 2016
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5.0 out of 5
"Blanca and Ursula were so willing to work with me on space changes and making sure I had spaces that were very close together."
March 01, 2016
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5.0 out of 5
"The associate was very helpful. Greeted me at a time the office was closed for end of year and we arranged a time to meet. She gave good direction on what to do online to expedite the process."
February 25, 2016
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5.0 out of 5
"Great management! Very professional and I will miss that facility!"
February 23, 2016
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4.5 out of 5
"Everything was great! And we really
appreciate access 365 days per year!"
January 27, 2016
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5.0 out of 5
"The staff there are always kind and courteous. Blanca is great and Ursula is amazing!"
January 20, 2016
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5.0 out of 5
"The staff. The Glory's are the most caring professional you or any employer can ever wish for !!! Every one that enters the door customer or potential customer, talks you into purchasing a space just to have Blanca or Julio handle your prize possessions. The raved over them!!! Uncle Bob. You need them to train others REALLY!!!! Thnks"
October 23, 2015
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5.0 out of 5
"The pricing was fair and equitable, and since I moved out in the middle of the month, there was no problem pro rating the cost to the day I moved out. "
September 23, 2015
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5.0 out of 5
"We stored at Uncle Bob's in Spring Texas for several years while also having to store belongings in Colorado during the same time. Although UB did raise our rate from time to time, it was modest, and UB was head and shoulders above the other storage place in Colorado, which cost much more and delivered much less: no climate control, dirty inside and out, no consistent presence on property. THANKS UNCLE BOB!
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September 08, 2015
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5.0 out of 5
"Thanks for providing a clean safe place to store our items, and excellent customer service!"
August 27, 2015
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5.0 out of 5
"The staff was outstanding. It is obvious they care about their customers."
August 23, 2015
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- Thomas from LIVINGSTON, TX
5.0 out of 5
"The property manager and staff are always helpful and friendly."
June 18, 2015
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- Juan Andres from Spring, TX
5.0 out of 5
"The warehouse with climate control, need more low tempeture, 78 it's to high, my recommendation its 73 degrees "
May 27, 2015
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5.0 out of 5
"I trust that our belongings are safe and secure at Uncle Bob's [Life Storage] #270 on Spring-Cypress. It is one of the nicest facilities we have ever found - in a good location and managed by friendly and knowledgeable people!"
May 14, 2015
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- Jennifer from Houston, TX
5.0 out of 5
"I've only ever really dealt with Julio and Blanca and they are truly AMAZING!!
I would definitely recommend them to anyone!!"
May 05, 2015
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5.0 out of 5
"Simply the best storage experience ever. I have had units at MANY different companies"
May 01, 2015
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5.0 out of 5
"Awesome. Was down street and service horrible so this great"
April 27, 2015
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5.0 out of 5
"Excited that my belongings are safe and secure with Uncle Bob's storage!"
April 27, 2015
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5.0 out of 5
"The managers were always smiling and very courteous. They always cooperated with special requests which made my experience so special. Thank you very much!!"
November 23, 2014
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5.0 out of 5
"Julio was very helpful, he engaged in conversation and gave me feedback about the area as well,and being new to a city, that was very helpful. He went beyond his tasks and did a bit of research for me as to what was more convenient financially to rent a moving truck. His customer service dedication is admirable!"
October 29, 2014
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5.0 out of 5
"Blanca and her husband are the best...Blanca's concern and professionalism is the reason I picked this location. "
September 30, 2014
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5.0 out of 5
"Everything was easy, which doesn't happen much anymore."
September 26, 2014
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5.0 out of 5
"Completed. Service was outstanding by the representative on site."
September 24, 2014
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4.6 out of 5
"I am very satisfied but would like an occasional price break."
August 29, 2014
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5.0 out of 5
"My storage manager is the best. WE have had may storage units and still have units at multiple properties but this one is the best. Terrific location!"
August 28, 2014
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4.8 out of 5
"Would be more convenient if a toilet were to be located in each building. Sometimes I spend hours in my units. The office is a long walk and is sometimes closed if the manager is off somewhere with another client. Thanks."
August 28, 2014
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5.0 out of 5
"I was very impressed with the property and the staff, and I would recommend to my friends to store at Uncle Bob's [Life Storage]!"
August 09, 2014
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5.0 out of 5
"Julio at store 270 has been such a great help to me when my payment process got messed up. He went out of his way to get me set up online so the problem wouldn't occur again. He was also the one I met with the first time I got my unit, he has been nothing but great! Very pleased with my choice to use Uncle Bobs [Life Storage]! "
May 05, 2014
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4.2 out of 5
"The continuing increase in rates is a significant conern."
March 26, 2014
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4.8 out of 5
"Very friendly employees in an immaculately clean environment. A pleasure working with this storage facility."
March 19, 2014
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5.0 out of 5
"This is an amazing place. The management team provided most amazing personal service. I always felt that my belongings were safe. When I moved out, the van driver told me how impressed he was with the facility and hoped I could find a place as good as this at my destination. Great team!"
March 12, 2014
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5.0 out of 5
"I love this storage facility. The staff is soooo nice and helpful and the place is extremely clean!! I will never leave..lol j"
March 05, 2014
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3.5 out of 5
"Remote overhead door was broken or disabled for several weeks before repair. This has occurred several times. Repair is incredibly slow or incompetent repair service. Caused difficult entrance from rear of building"
February 27, 2014
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4.4 out of 5
"Love the unit, always clean and I feel safe regardless of what time I'm there. A couple times when I went to my unit, I noticed it was warmer than it should have been (my unit is climate controlled)."
February 26, 2014
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5.0 out of 5
"We have used your storage in a couple of different towns and we have always been very pleased."
January 23, 2014
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5.0 out of 5
"We have had our things stored with your storage for the last 2years and we have been very pleased with everything. We have stopped by when we are in the States visiting and we have not complaints. You have done a great job.
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January 13, 2014
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5.0 out of 5
"y'all are amazing people in our community!! Thank you for all you do and who you are, we love you and will keep referring friends and family to you, now and always in the future."
January 02, 2014
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4.8 out of 5
"Overall great experience. I also like participating in the garage sales. It would be nice to get a reminder email of when the garage sales occur on the property. However, overall, everything is great!"
December 01, 2013
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5.0 out of 5
"The owner and his wife were hospitable and very helpful. Though there was a little wait time, they acknowledged me and let me know they would be with me as soon as they were done with the previous customer. They took great care of my needs and explained and helped me layout my items to fit the storage. Great customer service and assistance."
October 06, 2013
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5.0 out of 5
"Management and staff was one of the reasons I came back to Uncle Bob's and this location"
September 05, 2013
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5.0 out of 5
"Julio is wonderful - I have no concerns about the care and security of our household belongings at his facility. "
September 03, 2013
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