Self Storage Facility near Houston in Porter, TX 77365

"Michael was very nice! Showed us a few units so we could decide on the size we would need. Also was very patient and kind with my unending questions! Process was easy. Glad to have service from here!"

"Super awesome staff. Very friendly and helpful. The manager Mike is awesome and so was Chase! I will for sure use this location any time I need storage now and in the future. I intend to recommend them to everyone I know as well."

"Mike was a great help. Even had to change to a larger size. No problem! Thanks!"

"Very helpful and professional."

"Chase was super friendly, he was very helpful in making the decision on size of unit I needed.. He answered every question we had and was very knowledgeable about everything."

"Chase was very helpful and informative Facility has a good security protocol Nice and clean"

"Mike has been a delight tone in communication with. He makes sure things get done and done by the book. He has a way of enforcing policy without being rude or on a power trip. The property is.ALWAYS SUPER NEAT N CLEAN. If I wasn't relocating I would not leave this place. Thank you Mr. Mike for being so awesome!!! 🤘"

"Very helpful and friendly"

"I visited Life Storage today, Mike & Chase were awesome. They were very helpful and got me exactly what I needed. If you are in search of a storage unit I recommend this location. It’s very clean and the units are new. Thanks for making my experience easy and stress free."

"Chase was a great customer service .. Thank you Sir"

"Michael is super friendly and extremely helpful! Highly recommend!"

"Michael is very knowledgeable and helpful, thanks for your help with our storage unit."

"Exceptional, professional, knowledgeable, and very genuine"

"Very good service. These guys are always on point!"

"Mike did a great job"

"Mike, store manager, is amazing 👏"

"Great service"

"Mike helped alot with my lock out issue+"

"The store manager was Exceptionally helpful - he not only followed up with me twice but even when I told him that “being there wouldn’t be an option for me,” he helped me find a solution “all the way through!” Thank you so much for your help and I wish your store much success! DR"

"Awesome service and people"

"Couldn't have asked for a better help Michael is the best help me out with my code and was a blessing to have such a wonderful person thank you Mike. 😊"

"Michael was great!! Super helpful !!"

"Michael Dooley explained the whole process very well."

"I have been talking to Mike for a couple of days about a storage unit and he was very helpful and understanding. I reserved it online and I finally got my mom to go with me because you know moms are always last minute. Haha. Mike was very understanding and we were able to visit a unit it wasn’t the one I requested online he told us about the other one reserved online and he told us about that one which is way closer for us to put stuff in and was more helpful for us. Thank goodness. The process was long but unfortunately, he was helping another customer he wasn’t getting mad or frustrated which is a total plus because I know how others get. Mike did an amazing job explaining everything and got us to buy DampRid for an 18-wheeler storage container and talk to us about the moister which is needed and didn’t even know about so it was refreshing to have another option on are other storage containers. I do wish the office had some chairs because I am already tired of standing, maybe some high chairs so we can sit down when filling out the paperwork on the screen. It is kinda warm in here. I would recommend putting a fan in here. The temperature is fine if you’re wearing a short sleeve but no jackets or long sleeves in the office. Also, this place is recommended for storage always ask for Mike because he always helps anyone. Mike made the process easy and he showed us everything we needed to know. We even got to ride on the golf cart for him to show us the unit. I am so happy that he showed us the other unit because I was very skeptical about the other one and the one I had reserved was the best one ever because we don’t have to haul stuff that far to get to my unit. I am so HAPPY that Mike showed us the unit today!!!! Recommend Mike to help you!!!! Best regards Timothy. T"

"Michael was excellent in taking care of our needs. We will definitely recommend life storage to our family and friends."

"Mike was extremely helpful an was able to get us in a unit …"

"Corey at Life Storage is very knowledgeable and kind."

"Corey was very informative and helpful got us what we needed and on our way quickly"

"Customer service was great!"

"Awesome place Corey help me a big time I’m very happy I like this place very clean"

"I was very pleased with my service Corey Jenkins helped me with my locks to put them on and walked me or drove his cart with my to my building to help me with what I needed he needs a raise!!!"

"Corey Jenkins is amazing he helped me quick and efficient and was extremely nice."

"Amazing place with great customer service. Mike was very helpful."

"Corey handled our rental and move in professionally and efficiently."

"Corey was very nice. He helped us and told us everything we needed to know about the storage units."

"mr. Mike did great!"

"Excellent customer service"

"Great customer service very polite explained everything very well"

"Mike did a great job with helping getting a storage unit."

"Corey was really great at explaining how everything worked and answering all of our questions. Very professional and worked out and concerns we had in picking a storage unit. He definitely made us more confident in our decision with choosing Life Storage. Literally the best!"

"Corey did an awesome job and explained everything really good."

"Corey was such a huge help to us! We went in to rent a unit, and he offered the best customer service!"

"Go see Mike. Informative and well-managed staff; definitely on top of their game. One of the cleanest storage facilities I have ever used. Security is top-notch, with a lot of cameras, intrusion alarms on each storage unit, security access controls, and a key-in and key-out entry gate system. They have climate and non-climate-controlled units and outside storage for RVs, boats, trailers, etc. I especially like the accessibility of all ground-floor units."

"Corey is top of the line when It comes to customer service. Facility is also in great shape."

"Great job in helping me get my account started and signing up for autopay. Outstanding customer service!"

"Very kind and helped make the buying process very smoothly. Answered all of our questions and help us get the right storage unit"

"Mike answered every question I had."

"Mike had amazing customer service"

"Michael was very helpful. Super nice!"

"Love this store 😁"

"Great customer service. Corey did a wonderful job helping me with everything I need. Would recommend to others!"

"Very clean, friendly and helpful"

"Super friendly staff and very nice premises. Pricing is competitive. Corey was awesome to work with!"

"The storage facility is great. The prices are high though."

"Corey was very helpful; chatty without being annoying. He explained all that was to offer and he kindly and efficiently helped me to my car with my purchases. Great place, clean and tidy."

"Corey J. Went above and beyond to help us get the storage we needed. Super customer friendly, and seemed to have our best interest in mind when trying to help us decide on what storage would work best. Took his time and effort to show me around and explain all that was needed. I definitely recommend life storage and Corey. Thank you"

"Corey Jenkins was very professional and quick to find answers. He was very patient with me due to several concerns, due to me, which were all handled professionally and quickly. This my second time renting here and I highly recommend them. The location is very convenient."

"Great service. 👍"

"Mike was amazing and helpful! And the place smells great lol. 10/10"

"Great customer service!"

"Today i came in to get a storage unit they where nices people working and they explained everything how it was"

"Very friendly people an very clean storage"

"Easy, fast, and efficient!"

"Good experience overall! Needed to see the storages myself and asked about 100 questions and without a problem helped me out."

"William did good job"

"William did a fantastic job. Great customer service. Got me exactly what I needed."

"William was wonderful. Process was painless."

"William showed me spaces, he was very helpful"

"William did a great job."

"Great experience, thanks William!"

"William was very helpful and knowledgeable."

"Been storing my belongings her for two plus years. The staff is great and always helpful."

"William was so kind, he took me all around the facility showing me different options and sizes so I could be sure. He explained all the rules and fees and the process was so easy. Highly recommend."

"William did a wonderful job helping me out!"

"William was such a wonderful host - showing me around. I rented two units!"

"William was so nice when talking to us.great customer service"

"William is amazing. He was extreamly helpful with helping me set erything up."

"William is amazing!!! Thank you for all the help."

"I have been with this storage for and while and needed a bigger unit and the transfer was smooth. They are a great storage company."

"William went above and beyond! He is awesome and very helpful!"

"William, goodjob"

"William. Was great help today.so friendly. Store very clean ."

"William and the rest of the staff have been nothing but absolutely helpful and a pleasant. Definitely recommend Life Storage to everyone."

"William was a pleasure thank you so much for your patience was a pleasure talking to you"

"William was great help"

"Life storage is a great place to rent from... Its very clean & feels very safe. mr. Williams was nice helping me with my questions 😁"

"William did an outstanding job explaining everything to us. He even walked us to our unit and made sure we knew where our unit was located. Very courteous and pleasant gentlemen. The front office area was very clean and the camera system they have is top notch. 👍🏼"

"Becky is so good! She makes every change that you have to make simple and easy to do. I've had to move my warehouse three times inside the property and each time she was very thorough and detailed and careful to make sure everything was done correctly. The facility is need and clean and looks brand new all the time. It's very secure so you don't have to worry about being safe while you're here. I recommend Life storage in porter to anyone."

"William was very helpful and very accommodating. Would recommend this facility."

"Clean safe and easy to access. Also good lighting inside and out. Best storage facility I have ever used."

"Rodents and Roaches. I had to move the majority of my household into a climate controlled storage and chose this location because of the great reviews I read. I was very disappointed to find out their facility is infested with rodents and Roaches. Every time I went to my unit, I found new rodent poop on the floor and on top of boxes/furniture and often found Roaches scurrying across the floor. Each time, I swept the filth up. I notified a young man who worked there and he did nothing about it. The next time I came to check on my storage about a month later I went to the office again and spoke to a woman who was way more helpful and I was told the man I spoke to before didn’t even bother taking note of the situation or contacting an exterminator. I’m still unsure if they ever did get an exterminator out there.. I just moved my things out recently and still found more rodent feces on move out day. I really hope I brought nothing with me to my new home."

"I appreciate Charles helping me get my door unstuck as boxes shifted and prevented the door from opening. I could not have done it myself! Courteous and efficient!"

"You guys have been really helpful. I so thank you for working w/ me like you have."

"Xclent service. Great professional staff."

"Reserved a 10' × 20' unit today and it was very easy to do online but I had an issue with my phone, drove down to the location and an employee was incredibly helpful in taking care of my issue. He took the time out and walked me to see the unit and I was very impressed by how clean and new everything was. The building was new, no dirt or trash, and smelled like it was cleaned with detergent, air conditioning was perfect and security cameras were everywhere. Highly recommend this place, 5 stars for sure."

"So I called this place to find out about a storage unit and the phones were forwarded to someone in Florida. I really wanted to "speak" to someone local. Eh, maybe try again next week or try elsewhere."

"I was having trouble reserving a unit online so I called and spoke to Dan, he was very helpful over the phone. In fact he was so helpful I came in that same day to complete my rental and he whisked me through the process with professionalism and efficiency. Great customer service."

"Extremely clean location, love all the security. Jennifer was super friendly when I stopped by, so life storage is great!"

"Clean and great security with individual door alarms."

"Never really had problems until I moved out. Moved out on the 5th of the month after giving the required 10 days notice but still charged me the entire month fee and would not prorate. Also had lots of mice/rat damage on my stuff when moved out."