Customer Reviews - Life Storage #8120, Pinehurst
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We at Life Storage want to maintain the best storage facilities in Pinehurst, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Pinehurst (#8120)
4.75 out of 5
based on 41 of our most recent Reviews
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5.0 out of 5
"I still have one Storage Space there and I am delighted with the facility. Definitely my storage place... Thank You for watching out for my stuff !!"
April 23, 2019
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3.6 out of 5
"Over all our experience there was good. Ursula was kind of rude. But Lesley and the girl we opened our contract with were great"
May 23, 2018
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- Randall from Pinehurst, TX
5.0 out of 5
"Stephanie was awesome! I am very happy with my experience with Life Storage thanks to this young lady!"
December 19, 2017
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- Heather from Pinehurst, TX
5.0 out of 5
"Milann was incredibly helpful. She asked lots of questions to ensure the space I was interested in would be a good fit for me. She even gave me tips on how best to utilize the space. Her smile was very welcoming!"
September 28, 2017
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5.0 out of 5
"Ive dealt with Manager Stephanie in the past and she is fantastic. Misty helped me this time when I came back to rent and checked on my behalf and got me an awesome rate. Facility is clean and the office staff is great. "
January 26, 2017
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5.0 out of 5
"They kept in contact with me while waiting for the space to come open. They never forgot me!"
January 24, 2017
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5.0 out of 5
"The ladies at the location were always so friendly! They went above and beyond to help us when we called or came by. The manager was great! :)"
January 23, 2017
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- Barbara from Magnolia, TX
5.0 out of 5
"The manager, Sandy, I think is her name, was incredibly nice & very helpful. Because of her I moved several of my storage rooms to your location from your compedators. "
October 13, 2016
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4.9 out of 5
"Been here 7 years and never been disappointed. Stephanie has been the best manager thus far and always goes above and beyond."
September 17, 2016
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5.0 out of 5
"All is well...I just wish the fees were not so high. Blessings!"
February 25, 2016
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5.0 out of 5
"Person that handled rental and tour was wonderful - very friendly and helpful - you don't see that much anymore, so A+ on property manager."
February 19, 2016
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5.0 out of 5
"I love the 2 ladies working there they are very nice
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January 23, 2016
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4.6 out of 5
"Try to keep prices down. I have not received an increase in my pay in 6 years but you recently increased my storage fee considerable. Until the economy recovers more, please keep the storage fees low. I have no complaints about anything else. Good job and Merry Christmas!!!!"
December 17, 2015
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5.0 out of 5
"Quality Service from an employee who was courteous and helpfull. Storage unit was found clean and orderly. "
October 26, 2015
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4.7 out of 5
"The lady that checked us out went out of her way to accommodate us!"
October 23, 2015
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5.0 out of 5
"Very good value...my only suggestion would be to have more carts available to move boxes...one per "building" is not enough if more than one person is moving things in or out. However, overall, I feel that the money I paid for my unit was money well spent. "
September 23, 2015
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5.0 out of 5
"Bringing cold water to us while we are working in our storage units- unloading, loading or rearranging makes me feel like you are paying a LOT of attention to the units on site- just by knowing we are back there... Thank you!"
September 09, 2015
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4.8 out of 5
"if ever in need of storage i will be back
Thanks
JT"
August 24, 2015
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- Michelle from Magnolia, TX
5.0 out of 5
"We have used Uncle Bob's on 2 separate occasions. Both experiences have been wonderful. Associates are always friendly and helpful and facilities are well kept and clean. Feel very confident leaving property there. Thanks!"
July 23, 2015
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5.0 out of 5
"The girl in the office could not be more helpful. She is great.
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June 02, 2015
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4.8 out of 5
"The associate was knowledgeable and helped me decide what size storage space I needed for my things"
May 27, 2015
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5.0 out of 5
"We checked other storage facilities. Chanelle and Amber were so helpful, professional, and just so pleasant to work with that this helped us make the final decision to go with this storage facility! They did a great job and make a great team! Keep up the great work girls! You ROCK! This facility is super clean!"
April 28, 2015
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- Pamela from Pinehurst, TX
4.0 out of 5
"When we moved our belongings in it was dark and the entire back area was not lit. This happened on both occassions, a month apart. I contacted the store and was assured it would be addressed. I have not been back to check. The reason we chose Uncle Bob's [Life Storage] was because of the security and lighting"
April 28, 2015
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5.0 out of 5
"Never had a problem and always had a great experience everytime I visit my unit. "
April 27, 2015
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- Katherine from Waller, TX
5.0 out of 5
"The staff is wonderful and the facility and grounds are always clean. I am very happy with Uncle Bob's [Life Storage] !!"
March 31, 2015
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- Elizabeth from Waller, TX
5.0 out of 5
"The staff was very friendly. Walked me out to the storage unit to show it to me and then explained everything in detail. Made contact with me to verify the facts of me reserving a unit and using the truck. Sounded very interested in making sure they could help me with the process. Excellent customer service."
March 26, 2015
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4.8 out of 5
"My storage was there for 4 years. I worried if anything would be damaged with I got it out of storage. Everything was perfect. Thank you for taking such good care of my personal items. I had alot of fine furniture in my storage unit. I will use Uncle Bob's again if the need arises......but hopefully I'm finally settled!"
November 24, 2014
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5.0 out of 5
"The 'Pinehurst' store on 249 in Tomball is easily confused with another store you have on a Pinehurst Lane (or something like that). When logging on to the internet and searching for a contact number for the 249 store the number for the other store is almost always the one we are referred to.
Thanks"
October 23, 2014
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5.0 out of 5
"The self storage is pretty good with a good variety of units and the security system implemented seems to be very appropiated."
October 07, 2014
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- Joseph from Pinehurst, TX
5.0 out of 5
"The associates were all amazing. Very helpful and was always pleased with my visits. The facility was always clean, and easily accesable. I will be using Uncle Bob's [Life Storage] next time I need storage! Thank you for your services!"
September 24, 2014
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4.0 out of 5
"overall im happy with the service but the price hike recently has really killed my appeal since i have rented the same space for at least 2years or more"
August 28, 2014
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- Elizabeth from Tomball, TX
4.7 out of 5
"Associate was extremely helpful. The last time I was there we had no dolly or other means of caring our things in & therefore we had to carry the bulk of it. Thank goodness, I did have a little dolly with me. Being seniors it was a little hard. Each section was missing I checked had NO FLAT BED. "
August 25, 2014
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4.5 out of 5
"#288, is always very friendly and mindful that life goes on and 1 month you may have to pay the late fee. They are understanding and compassionate. Great location!!!"
August 25, 2014
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4.5 out of 5
"I was in hurry that day, and she was trying to help get me through everything quickly, so things may have been missed on both parts. Moving day is rough, when you don't know when you will get to be with your stuff again. SO far though it has been a great stay with ya'll.
"
August 01, 2014
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- Michael from Magnolia, TX
4.3 out of 5
"Expectations were meet, however, do wish air condition storage temps were closer to 76-78 than 80 degrees.
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July 01, 2014
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- Jonathan from Magnolia, TX
5.0 out of 5
"John was super friendly and helpful. We left our unit unlatched the second night we had it and I was promptly contacted by john to let me know. That made me feel very secure that they actually go around and inspect thoroughly. A+ job in my opinion."
June 02, 2014
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4.8 out of 5
"The only thing I wish were different about my storage space is that I wish it had a LIGHT. I am paying for climate controlled inside storage. My 10x20 space only gets ambient light from the hallway. This will make it very difficult to sort through my stuff when needed..."
April 26, 2014
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- Colon "Spencer" from Magnolia, TX
4.3 out of 5
"Employee got me in and out. Importqant because I was tired and in a hurry."
March 26, 2014
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4.6 out of 5
"I answered probably to recommending to friends only because I think Uncle Bob's is a tab bit overpriced. However, I stay due to convenience and friendliness of employees."
February 27, 2014
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- Roxanna from Magnolia, TX
4.4 out of 5
"I just really appreciate the convenience of location, and the security factor. My office team is very awesome!"
February 27, 2014
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- James from Pinehurst , TX
3.4 out of 5
"Your manager,Connie was top notch.always friendly and willing to help if needed."
September 23, 2013
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