Self Storage Facility near Westchase in Houston, TX 77082

"Brandon has improved customer service significantly."

"It's ok."

"Brandon was great! Very helpful and fast. If more businesses had guys like him they would succeed. Thanks Brandon!"

"I don’t store at this location but the staff here was able to find my account and take my payment with no problems!"

"Frustrating move in . Gate code would not work . Took forever to get in and out. BE CAREFUL THE ENTRANCE IS VERY DANGEROUS almost got stuck"

"Renee was a pleasure to work with. Made every thing quick and easy."

"I went to store #581 on Westpark Drive and Lewis gave excellent customer service. He made my rental of storage space quick, fast, and hassle free."

"Lewis at this location is great! He is so helpful and nice and is always eager to help you start to finish. Every time I stop by the office I hope he is there."

"Life Storage on Westpark Dr has been great for our company. It is conveniently located for our business. On-site management has been great & address our needs in the office area. Life Storage has been very good..definitely use them for storage/office needs."

"Lou is so friendly and professional"

"Very nice place to eat. Prices could be better. But overall 5 stars"

"Great place"

"We had a great time. Hoping that they improve security? Only because in a conversation with a renter? A break into a unit was mentioned? As well as the security on the premises."

"Been here for years. No problems."

"Computers slow in office"

"I was able to make a reservation for a space with little notice and was very pleased with the manager and how helpful and knowledgeable he was. The property is well kept and I haven't had any issues."

"My husband using it to store all his toys as I call them lol. Pretty spacious, convenient, and he has unlimited access whenever he needs to at his discretion."

"love Laquita..the Best best best"

"Laquinta in the office very helpful and love the customer service she provided thanks"

"The lady in the office with pretty blue eyes she is so nice and shows me respect thank you"

"I just want to thank Laquanta and Robyn for helping me they are kind ladies"

"I just want to thank Laquanta is a life saver showed me the space I reserved was not what I was looking but she still went out her was called customer service for found something real close to where I live and a better price I just want to thank her"

"I recommend you all ask for Laquanta she will always make sure you are taken care of and great customer service"

"Manager Robeyn was super helpful.. even though she battled a bunch of inconvenience she was amazing! Thanks"

"I just want say Laquanta is a sweet heart and a life saver I kept trying to find me a mover and I was not having no luck but Laquanta helped me find a mover for same day also helped me finding my space she is a sweetheart and amazing customer service I wish we could find more people like that in store"

"The office lady was very nice and polite"

"Thank you to the store manager Robeyn. You were a delight to deal with and you saved me money!! Thank you so much!!"

"Excellent customer service. Robeyn went over details with me. Put us in just the right size and really just made us feel safe with storing here!! Thank you for going above and beyond!"

"It's to easy for people to break into the storage."

"The manager Robeyn is so professional. I called to get a quote and she quickly answered all the questions I had. I’m definitely switching from Public Storage."

"Robin was the bomb.com She was sooo helpful!! Thank you❤️"

"Never mail a payment in....no matter when you mail it will be posted late. Also we lost the key to our lock, had to have paper signed for them to cut it off. They told me they would call when paperwork was received. They did not call, they cut the lock and unit was unsecured for several days when I finally received call about needing to put a lock on it ...."

"I actually felt better going here than to UHAUL! That one associate named Allisa kept me informed with all that I needed to know. And when I missed their phone call, I rushed right over. She is nice and very courteous. I will definitely recommend this company and this location. Thank you."

"This property is a great pleasure to visit. Alyssa gives great quotes on storage that are flexible and fit anyone's needs."

"Very clean and high-quality storage place. Alyssa is very passionate and helpful to everyone."

"Robin was superb. She went above & beyond to help customer. Very professional & friendly."

"The office is ALWAYS closed."

"Robeyn was awesome. She was very helpful and made sure my needs were met. Have already referred a friend and will be back if needed again."

"The customer service was great, the facility was taken care of and the service was done with a friendly smile! If you need to store your stuff, this is the place to do it!"

"I had a great experience. Love the customer service and the way everything was explained to me."

"Robeyn was exceptional to work with! Very pleasant and professional service!"

"Not at all what the website looks like"

"The manager Robin is a very sweet lady and very helpful. Definitely recommend this place."

"This place auctioned off all of our stuff after failing to contact us that a payment didnt go through. All of the things my mother was saving for my kids and all of the stuff my grandfather left us is gone, and it is all this establishments fault. They emailed an email that didnt belong to us and then failed to use the correct phone number as well. If there was a way to give a place zero stars I would. I hope all of you get this reminder that they dont care about you or your sentiments, all they care about is who will pay the most money, even if if mean selling someones stuff."

"I was hard pressed to find a 24hr accessible storage unit. I found these guys online and decided I liked their prices. Much less expensive the PS. I did everything on phone the day before with their call service, reserved a unit. I showed up the next day and met Robeyn the manager. She is the sweetest most personable person I have ever met. She helped me with all my questions and concerns. I signed up and am very happy!"

"Excellent =M"

"Great customer service! Cheap prices! Thanks Robeyn!"

"Great customer service"

"Had been looking for a storage unit for a few weeks and was pleased by the reviews. The manager Robin was very friendly and explain everything to me. Walked me through the process and made sure the unit was a fit for my needs. Was a great and easy process. Thank you Robin"

"Had been looking for a storage unit for a few weeks and was pleased by the reviews. The manager Robin was very friendly and explain everything to me. Walked me through the process and made sure the unit was a fit for my needs. Was a great and easy process. Thank you Robin"

"These ladies are great"

"This is good stuff here and thanks to Ranel i got a unit. Thanks to his professional service"

"5 star very good,,,,,, ."

"She made it nice and easy."

"Brittany is awesome"

"Not recommended. Payed online and I still can't move in because they haven't taken off the previous lock. I called and they said they would take care of it. Just went by, still can't open my storage unit. Every time I go to the office there is no one there. Also, it looks like one of the units has just been broken into and robbed. This place is terrible. Gonna look for another storage company."

"Wonderful experience! Thank you Ladies. I came in and got everything I needed plus more! And Ms. 337 thanks for taking care of me. <9( With love, Cynthia and Leila (yall bestie) lol =™<"

"The lady who helped me was a transfer from San Marcos lifestorage she was very knowledgeable and helpful thanks!"

"Too expensive. Service is not that great."

"I am not sure why this storage site is receiving 4 stars. But the reality of it is that my storage and others were broken into and the representative beat around the Bush in saying so. Unfortunately I had just change auto/rental insurance a month prior because those scumb bags stole my late dad TV and my daughter TV from college. They also took other items like my x-mas wreath, DVD'S and VHS, for children. God bless them all and I am moving all my things and filing a police report!!!"

"The very best store manger Ive ever come across. She professionally and courteously took care of my storage situation. She is simply excellent. She indeed made my day!"

"Great person and great service !"

"Service was excellent and Stephanie was AWESOME!!!!"

"I've used this storage for around 4 years and they are great. Very reasonably-priced, the staff is great. I had some questions and Brittani was very sweet and professional and answered my questions. I feel very comfortable having my things stored here. I highly recommend this place!"

"GREAT PLACE IS BIG, ACCESS 24 HOURS IF YOU NEED IT ALSO PEOPLE ARE GREAT STEPHANIE IS SO PROFESIONAL AND FRIENDLY, I RECOMMEND THIS PLACE"

"She was very helpful. Thank you"

"Great experience!"

"I paid an administrator fee, paid my monthly mandatory insurance fee, paid for my first month of storage. The passcode I received however, doesn't open the gate. I have a very limited timeframe to have my stuff moved out of my apartment and into storage. So far, I haven't been able to move in a single box. My credit card has already been charged. I'm not really sure what to do with all the stuff I have loaded into my truck. I don't even know when Life Storage will fix itself. Not sure if I need to just start over at a different facility."

"Great service"

"Brittani is very professional and thanks again for helping me out today"

"Love Brittani!! She was very helpful and very Nice!! Thanks For Helping Us Out !! Love This Store!!"

"Wish to thank the store manager in particular Brittani, for being so helpful in getting a space that is affordable for me considering my tight schedule thank you so much."

"Brittany was the best ! She was very helpful and respectful, I enjoyed speaking with her she made my experience awesome . I would recommend Brittany to anyone her smile that she keeps on her face will lighten up anyones day . Thanks Brittany"

"I've been a tenant at the Life Storage for a couple of years now. Brittany, our store manager is the best! Our common areas are always kept clean and she addresses our concerns in a timely manner."

"(Translated by Google) Good service and attention (Original) Buen servicio y atención"

"Brittany is the Queen! She was so sweet and super helpful. This is not the location I rent but she made me feel at home."

"After Jermaine and Cynthia left a couple of weeks ago we had have the worst customer service with the new staff. First of all we had 24 hours gate access code that would allow us because our business requires us to work mostly weekends and late hours. Without letting us know last week when we were returning around 3 AM we try entering the storage and the gate wouldnt allow us. The next day we went to office and they told us that we had to pay $5.00 if we wanted to have 24 hours access, we agreed to pay it! They told us that the gate code would only take a couple of hours to start working again but that was not true because we that same day we returned to the storage around 2 am and the gate code was still not working. The next day we went again to the office and they didnt even bother to apologize to us for having to wait 2 hours each night for the gate to unlock instead of an apology we got rude and careless people that dont know how to treat customers. We have been with Life Storage for 3 years and we had never had any problem until now. Unfortunately we will be moving as soon as possible."

"Been here since 2012 and love it..Manager is awesome and willing to stop everything just to help you..Thank You Brittani"

"The customer service is by far the best experience I had in dealing with other storage places. Brittani is very polite, professional and also understand my concerns, making sure my mind is at ease whenever a issue may arise."

"Brittani was great. She provided professional, helpful, and efficient service. Five stars to her!"

"Brittani and Jason are awesome! They both are very friendly and they made my visit very enjoyable. Thanks Brittani and Jason you rock!"

"They have a new manager I been here over 6 years her name is Britney she very unpleasant to talk to .... rethinking of moving to a other location. Previous years We been very HAPPY.... 5-10-19"

"Been at this place for over 6 years I found out they changed managers today..,me and my employees had issues with the codes, and that was ok but the new manager Britney has horrible customer service unpleasant and my employee had to wait for a car to open gate in order for her to get in.... when my employee was trying to get out she could not cause her code did not work and storage policy changed according to the codes... I have serval employees with different codes due to the fact Different Work on different days ...My employee was trying to get out of the storage and ask Britney to let her out because she needed to use the restroom and Britney told her that she could not let her out the storage... so basically she was keeping her in the storage who does that?... horrible attitude..,. I will be looking for a new place else where I was about to rent a office to no thanks."

"Jermaine Dorsey is a great person! Really good attention"

"Jermaine is amazing and goes above and beyond to provide each customer with the best deal possible."

"This is by far the best experience I’ve ever had with a storage facility and it was all due to the professional staff. They really surprised me."

"Cynthia Stewart totally rocks. Online booking made an error and she went and made the extra effort to make it right and even helped me move my stuff. She was most accommodating and very sweet."

"Cynthia is very knowledgeable, and was extremely helpful in get us set up to store our belongings."

"Cynthia is really sweet and knows her jobs well!"

"Something"

"Amazing such a great help. The store manager cynthia helped me with the entire process of moving locations 10/10"

"There was a fire at my old life storage where my unit got smoke and water damage. There was no room for me to move at the Westheimer location. Cynthia at Westpark got me a great unit, great rate and was super friendly moving me in. I recommend anyone needing a storage unit to come here and see Cynthia!"

"Very professional service,friendly people and Cynthia the manager is very helpful and nice."

"I have been w this company for 3 yrs and they well Ms. Cynthia has always been so helpful. She has some great customer service and a great attitude, smile KEEP UP THE ENERGY MS. CYNTHIA"

"Very helpful and answered any concerns I had while getting a unit. Cynthia is very nice and helped me throughout the whole process. I had to move storage locations due to an unforseen incident at the previous one; it was a pleasant surprise to see Cynthia here since she was managing the location I came from and who I got my unit from over a year ago. Not only did I get a unit at a good deal but now I also got the same management I had when I first got with lifestorage. Two units from the same manager in a two year time span. Best management you could ask for hands down."

"I'm so pleased with the fact of choosing Life Storage. The store manager Cynthia really helps ease the stress and frustration of having to move. She has a great sense of humor and her customer service is on point. Great job Cynthia"

"I finally found her!!! My Cynthia!!! This girl is amazing. She is always happy smiling and just such a joy to see her. I am so glad that I found her."

"New to the neighborhood and needed a unit for my stuff that will be shipped down here. Honestly, this was one of the easiest and quickest transactions I have ever experienced. Cynthia had us in and out in no time answering all of our questions as well as great tips! Thanks so much!!"

"awesome specials, professional helpful staff."

"Jermaine was very helpful and informative 5/5 Thank you!"

"Cynthia took her time to show me my spot"

"Store Manager Cynthia has the best customer service I have experienced."

"Came into life Storage for my storage needs and the store manager Cynthia was very pleasant to have business with. She is knowledgeable of the company and customer service skills are number one.."

"Cynthia Stewart was amazing. I highly recommend her"

"Had a great experience New to Houston, Jermaine was really helpful and informative. 5/5 Would recommend to friends and family."

"Walked into this location today needing a unit right then and there. Cynthia made everything so easy from helping me find the right size unit to fit all of my things to hooking me up with the best option as far as my unit rental length. Not to mention the property was clean and very well maintained. I wont be going anywhere else to store my stuff."

"I can say this storage company has phenomenal service and time efficient. The store manager Cynthia is so sweet and really makes you feel welcomed. Customer service at it's finest."

"Jermaine was awesome!"

"Customer Service was remarkable. Cynthia Stewart personality was very awesome. Very pleasant."

"I would definailty recommend this place, Mr Dorsey was very professional and explained everything I asked in full detail."

"Cynthia and Jermaine were very courteous ans helpful. Facility was clean and process was easy. Would recommend 5/5"

"MR. DORSEY NEEDS A RAISE!!! Very professional, welcoming and funny, I had a smile on my face throughout the entire visit. He also made it hella easy for me to remember codes, all of my info, the whole 9. I will definitely recommend this location to anyone in need of storage and tell them to ask for Jermaine."

"Very good customer service. I will recommend them to friends"

"Cynthia Stewart's service has been exemplary, she is always will to help with a smile and friendly service. She is definitely an attribute to the company."

"The store manager was the best"

"Cynthia was the best."

"Jermaine was awesome great customer service. Clean facility would recommend 5/5"

"Customer service is A one. Ms. CYNTHIA is always gracious and helpful and the office and property is always clean and smell nice recommend them to everyone."

"Helpful front desk"

"Cynthia is the best! Her service over delivers in every single way! If I had to choose a storage again in the future, this is the place to go!"

"Good costumer service"

"Cynthia the site manager customer service is very conducive to addressing my concerns coherently as a consumer seeking adequate safety for my storage. Cynthia treats customer service as an attitude more than an department. It would behoove anyone looking for the best possible business for storage security to visit Life Storage. That is if your seeking clarity and comfort as a customer."

"Thank you for your good service."

"You helped me so much two years ago at a very difficult time and continue to be very professional. I miss Nikki. Thank you so much!"

"Cynthia was a Rock Star in helpfulness and courtesy."

"I believe the assistant managers name was Robyn Hall? She was very helpful, positive, and professional. I was satisfied with the service and am happy that you all had an open parking spot with a great price! Also, thank you for honoring the military discount. I truly appreciate it."

"The girls in the office are always so friendly and willing to help with whatever issues may arise."

"Loved Nikki who was the representative in the office. She provides excellent customer service and greatly affected how positive my experience was with using this storage facility."

"Nikki was a delight to work with. Keep up the good work Nikki!"

"It is a pleasure to do business with this store location of Life Storage."

"Thanks for being a great company to do business with, its much appreciated. Diana"

"you were grate"

"The lady was super nice, genuiley happy to help me during a time after the storm"

"Thanks for the updates during & after the Hurricane."

"Happy with the service so far."

"Great customer service and well maintained facility."

"I have been using this storage for 8 years and have always enjoyed my interactions with the staff. Nikki is patient and professional. She goes out of her way to make you feel welcome. I would recommend this facility to everyone!"

"Service is great!!! The storage unit was the perfect size and the location is a couple of miles from home.I also recieved a wonderful promotion that worked out well for me."

"Satisfied customer for about 8 years now"

"Great service "

" The office staff are extremely helpful and very nice to work with. I moved out of that area and left my belongings at life storage mainly because of my interactions with the office and how I have been treated. "

"Love the place and the manager Nikki is always helpful."

"A safe place."

"Nikki, the person who always helped us is very professional and took care of everything we needed. I think she is a great asset for the company"

"Nikki was always very helpful and ready to answer any of my questions and concerns. As well as her team. Thank you!! "