Self Storage Facility near Spring Shadows in Houston, TX 77080

"Thank you Claude for your excellent service"

"I Really Appreciate The Manager Claude he gave great Customer Service with issues I was having he jumped right in to help without hesitation. Thank you again Claude😊"

"I Really Appreciate The Manager Claude he gave great Customer Service with issues I was having he jumped right in to help without hesitation. Thank you again Claude😊"

"Professional,polite, and informative, would recommend to others"

"Liz was very helpful and sweet!!"

"Liz was a great would recommend so nice and sweet"

"Claude is great very knowledgeable. Answered all my questions. Thank you."

"Claude was awesome!!!"

"Wow. Claude was great. Helped me out when I was in need. Got me strait and I’m a happy camper. Thanks again."

"Just wanted to give Claude at store #478 a special thanks for his great customer service ,he was a great help and made sure I was talking care of in a flash ."

"Liz was very helpful to me learning how to open the gate and purchasing the right kind of boxes for storage of delicate items. Highly recommend!"

"Can’t wait to do business"

"Ms.Liz was very helpful finding the right solution to meet my needs"

"Wade was very helpful!"

"Good guy"

"The staff are supportive, friendly and helpful. My unit is clean, spacious and well maintained and secure."

"Great service from Elizabeth and Mechele. Got me what I needed w/no delay. Storage unit price is excellent. 5 stars. Thanks guys."

"Liz, was very helpful throughout this experience."

"Received very great customer service and assistance with Ms. Rasheda."

"Very nice storage facility"

"There are a good service, and I am really thankful Rasheda"

"Great service & clean facility. Great customer service from Rasheda even though I came in right before closing. She was kind and patient. Thank you!"

"Great service very nice and very professional. Great attitude and very caring"

"I had a very joyful experience with Rasheda and she made my storage life pleasant. The customer service Rasheda provides is amazing, you have a wonderful employee and She really deserves a raise for her great service."

"Rasheda is such a pleasant person, very helpful and encouraging. She is very knowledgeable, open minded, and efficient. I recommend using Life Storage for your storage needs."

"Rasheda was amazing and very professional and would recommend this place to all my friends"

"Today I met Rasheda for the first time. She was every professional with her knowledge of her job. Very nice and a pleasure to speak to. Though the price of space is getting to high and won't be able to keep my stuff there much longer. Will have to find another place that is less expensive. Have had this space for almost 10 yrs. but can't no more."

"Super friendly and professional. Made the whole process painless. Will definitely use them again. Thankyou Miss Rasheda and Miss Mechele 😁"

"We loved the service of Rasheda"

"Great place to storage business items. I received excellent customer service from their employee Rasheda. She helped resolve my issues"

"Great customer service 👏 . Thanks Michelle and Rasheeda"

"Ms. Price and Mr. Charles are great people to work. Their customer service is extremely flexible and benevolent. I plan to come back and do business with them again."

"Clean and affordable prices im very pleased and the lady at the front desk was soo sweet!"

"Picking up and heading out of state for work. I need a staff and clean place to leave my belongings and Mechele at the Gessner location was more than helpful! Appreciate it so much! 5stars"

"Mechele was very nice! We took a tour and everything. I know my belongings are in good hands."

"Mechele Price was very informative during our tour of the property. Thank you Mechele for being so helpful."

"Cynthia was great. Very helpful."

"Cynthia was so helpful and answered all my questions hope to rent this commercial unit"

"Very good attention excellent service Cynthia helped me a lot excellent prices I loved it thank you very much 🤩"

"Cynthia was a great help.very clean place .fast and nice."

"Cynthia was very helpful and would highly recommend her to anyone."

"I got a lot of help with what I needed and cynthia was very helpful with all the process from start to finish recommend to get a storage here very nice and helpful with everything you need , I was very satisfied"

"Very convenient and clean."

"Julissa is such an awesome person. She was very patient and most helpful. Very special lady, she took the time to help me figure out the best possible solution for my situation. She went above and beyond to assist. Customer service skills are exceptional. I pray God continues to bless her and keep her & her family!!!"

"Very nice staff"

"Very helpful and kind great customer service"

"Julissa Pineda was fantastic. Really made the difference in my experience."

"I really love Cynthia Service and I’m every Satisfied"

"The service I received from Life Storage at the Gessner location was professional, quick, and accurate. Julissa the store manager was very professional and proficient and friendly. I couldn't ask for better service."

"Julissa gave great customer service, made the process super easy."

"Easy experience and the staff was very NICE!"

"Julissa and Cynthia have been so professional handling my account. I am so grateful with them for all their hard work."

"The ladies up here that helped me are really nice and very helpful. Julissa and Cinthia are really helpful and will not give up until they help you out with something. Honestly these ladies need a raise ASAP!!"

"Jalissa and Cynthia are awesome! They went above and beyond yo make sure we were taken care of."

"Fantastic service! Great staff and very professional!"

"Great costumer service, thank you Julisa abd Cynthia for your help, keep up the good work 👍"

"Fantastic facility and management."

"Julissa provided me with great customer service and she was so nice and joyful. She explained everything even though I came to move in last minute."

"Cynthia was very helpful. Smooth easy process!"

"It was very easy since I booked it online. Both representatives Cynthia and Julissa were awesome. Excellent customer service. The place is clean and the hours are also super flexible. Definitely recommend them!"

"Awesome place. Love it"

"Cynthia was a huge help. I came in at the very last minute and she stayed late to make sure I had everything I needed. It was very much appreciated."

"Excellent storage rates definitely" will be using again."

"Cynthia was great and helped resolve my issue!!!"

"I highly recommend Life Storage. Associate Cynthia is always professional and accommodating."

"Ms Julissa and Cynthia was so amazing when I visit the Life Storage."

"Cynthia did a great job with my contact. She was very professional and friendly."

"Excellent service from Cynthia! Thank you very much for explaining everything."

"Julissa did a great job reminding me to come pay the unit before it hot auction. She saved the day."

"Julissa and Cynthia were amazing and super helpful! They were knowledgeable and informative about all the information that I would need to get into a storage room. Julissa talked about all the options and was very helpful and Cynthia drove me to the unit and explained how I could utilize the space."

"First time ever using a storage facility and everything went smoothly, had no issues and staff was very helpful ."

"The ladies running this location were fantastic!! There were some issues but they figured them out and fixed them. Super friendly!!"

"Excellent customer service. Julissa was very helpful."

"Chris and Renee are so helpful and friendly. Highly recommend coming here for all your moving needs! If I could give them more stars I would."

"Renee was very pleasant to work with"

"Just got me a unit and the service was excellent Storage facility is very clean"

"These peps right here. All about their cash flow no what I mean young blood. Communication A 1 straight. My baby mama had one before and they hooked her up with a new 10 by 10 space. Peace out brothers and sisters and friends and family members and the hard workers at life storage. Straight up hooked a sister up"

"Nice place but rent keeps going up. Getting expensive to keep."

"Jamial was very professional and very friendly, she help me find the right space !"

"This is our 1st time doing business with Life Storage. They are a bit more pricey than Public Storage. However, the customer service and condition of the units more than makes it worth it. Jamail was helpful, friendly and very patient with us. She answered all my questions and was detailed. Good customer service is a rarity nowadays. If you need a Storage come here!"

"Jamial, was the definition of customer service. She was very thorough and helpful with our moving process. I wouldn't have asked for any more than what she offered. Keep up the great job!"

"Brandon was very insightful and helpful throughout the entire process. Provided us with all the info we need to make our move smoothly."

"Jamail was the greatest!!! She moved me in With no problems! Very necesito and sweet"

"Easy in. Easy out. Just wish it didn't cost so much."

"My experience with this location is amazing!!! Jamial made everything so super easy and she's super sweet! Also the van i rented was super clean. The manager Brandon makes everything run smoothly! I would highly recommend this place to anyone who needs storage and a moving truck!!!🤩🤩🤩"

"Jamail was the greatest! So nice and sweet moved me in and got all the items I needed"

"Brandon was very professional and informative. His deamor was vet pleasant. It was a great pleasure doing business with Brandon. I will recommend Brandon to my friends and family. 5 Stars!!!!!"

"The staff here is very kind!"

"Brandon is excellent!!! This is one of the best places to rent! Thanks man Store 478"

"Amazing service, been with Life Storage for 15 years, polite staff with great customer service and awesome locations, very clean and safe"

"HAVE BEEN A TENANT FOR OVER 5 YEARS.TERRIBLE MANAGEMENT CURRENTLY THE MANAGER SARA IS RUDE AND VERY ABRASIVE IN PROBLEM SOLVING ISSUES. BATHROOM ALWAYS FILTHY, NO TOILET PAPER, NO AC, NO SOAP, NO HOT WATER. WE ARE IN A SEVERE PANDEMIC THAT REQUIRES SAFETY MEASURES AND IT SEEMS SARA DOESNT CARE ABOUT THE TENANTS HEALTH SAFETY. THERE IS 1 BATHROOM TO SHARE WITH MANY TENANTS AND AT LEAST WE SHOULD HAVE A CLEAN ENVIOREMENT. SEVERAL OF THE CURRENT TENANTS HAVE COMPLAINED AND IT DOESN'T SEEM TO HELP. SARA DOES WHATEVER SHE WANTS WITHOUT HAVING RESPECT AND CONSIDERATION FOR OTHERS."

"So happy to have chosen this location. The units are clean and we had great customer service from Brandon! He’s sharp and made the whole process a breeze. Thank you!"

"The second floor climate-controled storage unit was clean and easily accessible. There were large dollies that made the move of larger items much easier. The elevator was large and clean. There were several layers of security (a pass key protected gate, a code protected door, a personal n al lock for the unit, cameras everywhere) that gave me confidence that my items were secure. The exterior of the facility is an attractive brick that gives another appearance of security and style compared to other sheet metal storage facilities."

"Life Storage was such a great experience! Brandon helped us get a vehicle for moving and had the most amazing experience with him. The customer service is awesome and the facility is clean. We couldn’t be more happy with choosing them. Thank you so much."

"Mr. Brandon has excellent service, very kind and courteous! Was very helpful and answered everything we needed to know!"

"Brandon has great customer service and very friendly."

"Sara and Brandon provided great service. Since this is my first time using a storage facility, they explain to me how it works. The price for the unit I rented was great compare to other companies. Thank you for your help."

"This storage has been wonderful! The nicest and most helpful in Houston. By far!"

"First and foremost i would like too thank brandon for walking me through the process too obtain a storage unit very quickly but also precise and efficiently. Brandon explain all the do’s and don’ts of the facility in detail as well as provided me with everything i needed to help make my move a easy transition. I will definitely be recommending life storage too all my military buddies as well as family in the future ."

"Branden took great care of us! He was very helpful and informative. He made great suggestions in regards to what dolly size would be best to use to move our furniture from the storage unit. Thank you so much, Branden!"

"Nice and clean and extremely helpful"

"I've had a storage unit in this facility since it was built nearly 20 years ago, when it was a Mom-and-Pop operation. The place has changed hands a few times since then, but it really became a really good storage place when Life Storage took over. The staff -- Sara, Brandon, and Monica, are all very friendly and very helpful. They will help you find the right size storage unit that will fit your needs and stay within your budget. The buildings are clean and well maintained, and the newer building (E) is completely climate controlled. The security is better than most of the other storage facilities I've used over the years, which gives me peace of mind."

"Sarah and Brandon were both excellent. Made everything smooth and easy. Highly recommend this storage location."

"Monica is amazing"

"Very personable, efficient, and professional! "A+" for representing Life Storage."

"The Manager Sarah was an amazing help to me when I didn’t have any help to move. I had my unit for a while here with no problems an if I ever need some extra space to store my things I will most definitely come back.!"

"Thank you Sarah for your help"

"Monica was very nice and explained everything great. Excellent customer service. Nice space for the price as well. Very nice storage property."

"Love this place, Monica was very helpful and polite would recommend this place to anyone for your storage needs."

"Monica was great help I’m happy with the info they provided"

"Benny was a great help !"

"Solid life storage location Benny gave great info, I am definitely using this location 👍"

"Super satisfied with customer service at this location! This will be mine and my husbands 2nd time coming here its easy and quick 😊"

"This business is absolutely outstanding! Great customer service and great deals!"

"Monica and Benny are super helpful and efficient at getting the paperwork done. No hassles and very kind. This was the least stressful part of moving because of them."

"What a great place. The staff is vary helpful and I have to say Monica is amazing always ready to help and a vary hard worker."

"Needed space around my house, went to life storage and Monica was very helpful and friendly!"

"Very helpful"

"Benny is always friendly and helpful. I recommend this place to everyone. I’ve always had a great experience with this place!!"

"Great service by Monica thank you"

"I stop Life Storage to check out a space due to me cleaning out my guest room and not wanting to give away or sale my daughters child hood stuff and Benito Ybarra was very professional, patient, efficient and explained how the rental storage process works. I highly recommend anyone to check out this location if you are in need of a storage place. Rather is for a long term storage or short term."

"Very clean place nice staff"

"This place is incredible. Easy access, great lighting, lots hand carts by elevators, they even gave me a free van for a day to make my move. For all the nice things very affordable. But seriously why 5 stars? The manager Monica - she was nice, answered all questions and had a huge smile. Made me smile during a stressful move."

"This place is incredible.  Easy access.  Free van to use when moving everything in. Carts right at entrances for ease of move.  Elevators, nice lighting.  And why did I give them 5-stars? Their manager Monica was so nice, helpful and had the most awesome smile.  Made me smile during a very stressful move!"

"I’ve been storing here for over a year and haven’t had a single complaint. The management is really helpful and knowledgeable and not just trying to hurry to get me out the building. I seriously recommend this is the place."

"Oh man, life’s been super stressful (2020 am I right geez?) with all the moving, transferring, house hunting and planning on top of all these new cdc rules. The easiest thing I’ve done all year is getting a spot here! Benny helped me out tremendously, his customer service was A1, and I’m glad I got taken care of by him. The process was extremely smooth and easy! Painless! We need more people like him behind counters/help desks! Life storage rules!"

"Since I’ve been here I’v had nothing but great service. I know my property is safe and secure and would recommend this Life Storage to anyone. 5 out of 5 all day!"

"Great customer service!"

"I came by last week to check out storage options and was pleased with the customer service and thanks Vince for taking the time to ask me questions and your patience!"

"I have had my storage unit for a few years but it was time to close out. Benny Ybarra was very helpful on helping me close out my storage unit and made it a fast and easy process which helped me out a lot. Great customer service, Thank You Benny! Definitely would come back if I need a storage unit again."

"Great staff. Great experience!"

"Benny is the man! This was the easiest transaction I’ve ever dealt with in this field. Thanks so much for the help brother."

"Customer service was beyond great and staff was very helpful! Will recommend!"

"Kind and hard working staff! Highly recommend!"

"Assistance when needed was handled promptly and any messages were returned promptly."

"Helpful staff and office was open."

"Good staff and very helpfull..I Will recomended..."

"It was quick and easy to get a space here the staff was really helpful thanks to Benny for making the transaction smooth"

"I've only had my storage since the end of January. I lost my job early March and no way to pay my storage. I called and spoke to manager, Monica, about late fee on my account today. Explained that I had lost my job and was just now able to make payment. I asked if she would would PLEASE waive late fee. Her response, NO! Monica told me that the company wasn't waiting late fees. I explained to her, again, the situation of the country and she refused to remove the fees. I paid my storage, but I'll be moving my stuff out ASAP! RUDE! UNHELPFUL! And I genuinely believe that she enjoyed being a total rude bitch towards me!"

"I needed a storage unit last minute and quick, they made it happen flawlessly! Benny the store manager was amazing, knowledgeable and very professional! Thanks Benny!!"

"Great Storage"

"Monica is a great lady."

"WOW the best, easy experience Dawn is the Best, professional, exceptional customer service, so pleasant, helpful, this is what the whole package is."

"Benny was very helpful and professional. He answered all our questions with a smile. Made us feel very safe about renting a unit. Would recommend anyone to go there"

"Awesome crew"

"This place is very well managed and all the staff is really helpful.. if in need of a good storage facility this one is a winner"

"Monica and Benny are awesome they help me getting a storage in no time! And the right size for all of my stuff.. I really appreciate guys!!"

"Monica and Benny are awesome =¯=¯=¯"

"Excellent, prompt and courteous service from Julie (Store Manager). Facility is clean and well maintained."

"saving some $"

"This is the first time we have used a storage facility and I was very happy to see how easy it is to get to our locker. The entire property is very clean and well maintained. I wish we had done this several years ago!"

"We have used this location twice and both times we have received great service from the manager Ms. Ochoa. I would definitely recommend this location to anyone looking for extra storage. This location is extremely clean and very well lit."

"Neat and clean"

"Excellent facilities, helpful staff, clean storage units. Great place to store your goods"

"Life Storage was awesome and staff was very friendly! The storage facility was way nicer than facilities weve used in the past and we would not hesitate to store here again if the need arises."

"Straight forward, and great customer service! Great office space and storage facilities!"

"The best place to save your pertrnence"

"Omg! The first place I've been to that manager is so cheerful willing to walk me down and showed me the property. By the way it was pretty well maintained I was surprised of how clean it was. Loved how this property offered multiple storage, like office warehouse, inside and outside, and even climate control storages. Monica was amazing and was very easy to talk to, and left there with all my questions answered."

"Walked in to acquire prices and storage availability and was properly greeted with joy. Was surprised of the cleanliness the whole facility. Looks like a place that I would love to storage my items. Monica was very respectable and we'll very knowledgeable, answering all my questions and concerns. When the time come I would be coming here."

"This property was very clean. The manager was very nice and respectful. She showed me the property in and out and had a good attitude regardless of the outside temperature. She answered all my questions."

"Great place, and wonderful staff. This place is well updated and kept clean. Been here for 3 years now. Just too bad our legal department and LS cannot agree on the lease agreement now."

"It's good and convenient."

"The representative working the front desk was very helpful oh, and very professional. She answered all my questions her thoroughly and was very, accomodating to find me the unit that was perfect for me. It is also very convenient that they offer packaging materials to be purchased from their Lobby. The prices could stand to be a little cheaper but, it didn't stop me from buying them"

"This location has an Excellent staff that helps the customers to their fullest potential.Not so long ago our keys fell through the small elevator doors and Ms.Monica Ochoa was very helpful in helping us retain our house keys. Ms.Monica Ochoa and her staff is the reason we have continue to use this location."

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"Great place, highly recommend. Thanks Monica"

"Stopped by with my mom to see storage spaces and Monica was amazing! Very helpful and informative. My mom was impressed by her knowledge and customer service."

"Mónica is very courteous and helpful. Place is clean and secure. Thank you so much for your service"

"Monica was extremely helpful, the staff was always courteous, even after hours. The facilities were very clean, and the rates were affordable. Definitely my go-to in the Spring Branch area for a storage unit, you will not be disappointed."

"The process for getting a storage and a moving van was extremely easy. I recommend this place to anyone!! Monica was amazing and took took total care of me!!!"

"Very good service"

"Service was great!"

"The service we received from Micah was super fantastic. He was polite, efficient and knowledgeable."

"Helped a friend move some stuff in and out. Very nice self storage. Clean and secure."

"I called to speak to your manager at this location regarding some info on the facility because Im looking to store here, I received the info needed and she also offered to give a tour in person this upcoming week, great customer service will be thinking about storing here!"

"Monica took me around for a tour and I was impressed with her professionalism and good attitude, I will be back after I weight my options but this will definitely be one of my main choices."

"Thanks For the time!! >>"

"Ms. Kelly was a great help with my experience at life storage she gave me all the information I needed when choosing this storage facility and I plan in coming back to sign my paper work."

"I am so pleased with the service I got yesterday , I was nervous to go in due to it being my first time renting a storage unit. Not only that, I had to bring my two year old son and he is a handful ! When I tell you it was the smoothest process Ive done this whole week it was smooth and thorough !!! From touring the facility to going through the paperwork and policy it was so easy, did not take more than half an hour. I would definitely recommend this place Mika made it easy the facility is safe and clean I do not feel worried about leaving my belongings. I feel like I made the right choice. MIKA you are awesome thank you so much !!!!"

"Thank you! Monica was very experienced in storage info. Pleasure to work with."

"The assistance was great.and they waved my administration fee and i got a free lock.this is the best sevice i ever received."

"Alexis was absolutely AMAZING. Every question that I had she was able to answer it for me. She was very attentive and organized. By far the best experience Ive ever had with any storage place."

"Clean facilities. Great customer service. Good rates."

"Micah, took me to view a space & gave me more than enough information & even offered a chance to get the van so I could avoid the uhaul charge I was planning to spend, not too sure if Im going to rent with them but the experience was still very pleasant"

"Quality staff quality location safe and secure good place to store your goods"

"Having stored items for longer than a few years in two storage units, I was always pleasantly greeted when I came on property.... a very pleasant experience each time I was on site and was greeted with my own name by most of the personnel. Monica was always great..."

"Monica and Alexis did a great job I was really impressed they were so professional"

"Easy in&out. People are super nice. Right place to choose as storage."

"Punch in digits at main gate entrance are hard to read."

"Great facility real friendly and helpful"

"I love her and she was Awesome"

"Monica is awesome. She was always ready to listen to my concerns."

"I had never rented a storage unit and was surprised at how smoothly the whole process was"

"Well maintained by your staff"

"Everything was explained well, I was shown different sizes and everyone was friendly."

"thank you once more"

"i was very please with your storage and thank you."

"Very well the manager was always smiling and very helpful all the time we like her a lot, try to keep her happy she is a good one."

"all said."

"Keep up with good work "

"everything was perfect thanks"

"The manager of the 2870 Gessner location in Houston is the only person whom we interacted with. She was extremely professional, very knowledgable, and efficient in her dealings. Excellent employee!!! Congratulations on her performance"

"Friendliness"

"Your staff did a great job ."

"You guys rocked! Alfred and Monica were a lot of help! Keep up the good work."

"Monica and John were always very helpful and attentive! "

"You met all my expectations and the service was impeccable. Monica, is by far, your best employee. I came back just because of her"

"Very nice facility, knowledgeble staff"

"Very courteous and helpful!"

"You go above and beyond and for that I thank you.. ya are awesome!!!"

"I was very satisfied overall. The pricing was a little high but probably on par with other facilities in the area."

"Keep up the great work!!"

"All the associates with which I dealt were great."

"So Far so good. This is my 2nd Uncle Bob's that I've used. Always clean & personnel very helpful."

"Mrs. Monica was very helpful and met all of my expectations. "

"Your doing great!"

"Great services, overall a perfect 10"

"yes veronica b. treated me very well. answered all my questions that I asked about. Thanks Roger "

"Wish you would quit raising prices on your long term customers. Based on how the community needs are. "

"Just I want it to say thank you very much to both MONICA'S. "

"The two employees I met were very nice. The property is very clean. The property seems very professionally run."

"Your manager , Monica , at this location , does a terrific job . She needs to be commended for her hard work . Her efforts are appreciated . Cissie"

"A little pricey. That would be the only reason I would not recommend to friends. Cost is more than most."

"At th same time I was renting from Uncle Bob's, I was also renting from uHaul. It was a bastly different experience. I will definitely be renting from Uncle Bob's again"

"The office staff is always willing to assist me with any needs I have in a professional manner. "

"It was easy to have the storage and an easy hassel-free process to vacate & leave. Iwill be happy to use the company again if there ever is a need."

"Nice and clean and everything works. Great place"

"The young lady at the desk worked with me and went way out her way to help me get the best storeage area that I needed . Exceptional person - special Thank you for her help??"

"I love the new drive up code entry and not having to renter on leaving. "

"Property is always well maintained and well lighted."

"Do you have or do you plan to put electrical outlets in some or all storage rooms?"

"Price was great, helped right away, exactly what I wanted"

"We needed a storage for a few months while we were waiting for our new home to be completed. The staff at Uncle Bob's Gessner were AWESOME!! Always friendly and very helpful!! We would definitely recommend. Thanks!!"

"the best information, to my tanks."

" I would like to see if we have any coupons for the upcoming months . "

"Easy and painless , what more can i say, went in looking for a storage unit , came out with one. Got eberything i needed"

"I just hope your rates don't go up again anytime soon. We've been renting for years. I am very satisfied however, with your service and the condition of your facilities and am very grateful you are so near our home and take pride in your business. Thank you."

"NO EVERYTHING IS GOOD GOOD STORAGE"