Life Storage Facility #296
- 13033 Jones Rd Houston, TX 77070
- (281) 890-4444
- 4.70 out of 5 (40 Reviews)
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- View Store #296 Location On Map
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- Hours & AccessHours
- Features & InfoInfo
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- Climate
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- Specials
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Office & Access Hours for Life Storage #296, Houston
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Office Hours
- Today: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Mon-Fri: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Saturday: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Sunday: 12:00 pm - 4:00 pm
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Access Hours
- Daily: 5:00am—10:00pm
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Closings
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Storage Facility Features
- Climate & Humidity Controlled Storage Units
- Use our Moving Van or Truck Free with Storage Rental!
- Extended Access Hours
- Surveillance Cameras
- Fenced & Lighted
- 40' Truck Access
- Boxes & Packing Supplies Sold Here
- Customer deliveries accepted
- Month-to-month storage rental
- 24-hour emergency service
- Online account management
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Rental Requirements
- Insurance required
- Storage insurance available (third party)
- $25 admin fee for new rentals
- Payments due on 1st of the month
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Payment Methods
- Cash
- Check
- Visa
- Mastercard
- American Express
- Discover
- Auto-payment
- Online payment
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Vehicle Storage Available
- Vehicle Title required
- Vehicle Registration required
- Must be in running condition/on trailer
- Sales Tax on Vehicle Storage
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Climate & Humidity Controlled Storage Units
These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper. Learn more about the benefits of climate controlled storage here. -
Use our Moving Van or Truck Free with Storage Rental!
When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here. -
Extended Access Hours
Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key! -
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers. -
Fenced & Lighted
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience. -
40' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks. -
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Life Storage #296, Houston ‐ Features & Info
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We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Write a Review -
- Overall Rating for Life Storage in Houston (#296)
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- Stacey from Cypress, TX
"Christine was always so incredibly nice and helpful."
May 24, 2018 -
- Hattie from Houston, TX
"We appreciate your assistance in our time of need because of flooding problems from Harvey. Convenient and cleanliness were important to us and you excelled in these. Thank you"
April 23, 2018 -
- James from Houston, TX
"We were flooded and needed short term (6 month) storage. We were put on a list and within 3 days had space. Very grateful for the help."
November 06, 2017 -
- Shirley from Houston, TX
"We have not had any issues since we rented the unit. They have been very informative when they painted the doors. they let us know ahead of time, in case we needed in prior to the painting. we are very satisfied thus far."
July 26, 2017 -
- James from Houston, TX
"Your associate was absolutely AWESOME. Funny helpful knowledgeable & had everything we needed ready & waiting. I will recommend life staorage. "
May 20, 2017 -
- Denis from Houston, TX
"I've dealt with several storage facilities over the years, and yours is a cut above in cleanliness, convenience, and professionalism. Great job!"
May 18, 2017 -
- Debra from Tomball, TX
"The manager went above & beyond to assist me when I accidentally forgot some of my paperwork behind. I am thankful for her patience!"
October 24, 2016 -
- William from Cypress, TX
"Christina is always extremely helpful and always greets us with a smile."
March 31, 2016 -
- Jolina from Cypress, TX
"Christina is always extremely helpful and always greets us with a smile. "
March 31, 2016 -
- Rebecca from Houston, TX
"Yes, the new staff recently has little knowledge on giving information. I was not greeted when i walked throught the door until employee was done with the customer which was about 20 minutes, then i was greeted and not with a smile. On the phone, employees couldnt even give me my final balance on the account. The place was clean and safe which was great. I do feel my things were in a great place but the staff use to be pleasant at one time."
March 23, 2016 -
- Heath from Tomball, TX
"You did give me the right size unit it was clean but has no electricity or lights."
February 11, 2016 -
- David from Clayton, NC
"With a few minor exceptions this was a very positive experience, and I do not believe anything further could reasonably have been done to improve upon it. "
December 23, 2015 -
- Ginger from Spring, TX
"Great experience! Would definitely recommend Uncle Bob's [Life Storage] -- and the Jones Road team was great!"
October 23, 2015 -
- Barbara Elise from Houston, TX
"Loved working with Christina. Extremely professional and knowledgeable."
July 27, 2015 -
- Maria from Houston, TX
"I was very Please.. storage unite very clean. Christina is a very nice lady. "
June 26, 2015 -
- Ralph from Houston, TX
"I feel that Uncle Bob's is a secure and trusted place in which I can keep my valuables. I stored my artwork there so I wouldn't have to worry about my valued artwork, while I was on vacation, in the event of a break in into our apartment. No break in, but I was worry free and enjoyed the vacation, because of Uncle Bob."
June 23, 2015 -
- Kenneth from Houston, TX
"Great place to store your belongings,friendly staff."
May 25, 2015 -
- Tammy from Tomball, TX
"Omar answered all my questions and if he didn't know the answer, he called the manager! He was very helpful and friendly. The days we were unloading the trailer, he brought us water! He was awesome!!!"
May 19, 2015 -
- Marty from Cypress, TX
" The climate controlled units could be a little cooler."
April 27, 2015 -
- Jesse from Houston, TX
"I have been supporting the military oversea last 2 years and pay my fees upfront by a year but when it was due this April I had called March to let find out about would I be accessed a late fee if I waited till I flew in on April 5th. I came in on Monday the 6th and was charged a $15 late fee as my question was not answered on phone as she asked me to call back as she was with a customer. I called several times and left email address as it was late at night and was flying to Germany next morning. Her excuse is she has no internet to email me. Had I known I would've given my credit card over the phone to avoid fees. I was waiting outside for her to open on 6 April and she unlocked door and walked away instead of opening the door and greeting me with courtesy and respect. She was very stressed but not customers fault."
April 23, 2015 -
- Matrude from Cypress, TX
"Everyone I spoke with over the phone, Lisa and Christine, and in person Sidebay were kind, helpful, knowledgeable and polite. It was a very pleasant and professional experience."
October 30, 2014 -
- Andrew from Cypress, TX
"My space is suppose to be air conditioned.last time I was there the ac was not running"
September 16, 2014 -
- Thomas from Houston, TX
"Friendly and very helpful!!!!! VERY professional and caring!"
August 28, 2014 -
- Karen from Spring, TX
"Great staff. Thank you for keeping my house items safe & sound while our new home was being built."
July 26, 2014 -
- Chris from Cypress, TX
"Your company is very well represented at this facility and I appreciate the great service!"
July 25, 2014 -
- Allison from Houston, TX
"The website is very user friendly and I appreciate that, especially for making my monthly payments."
July 25, 2014 -
- Dana from Houston, TX
"We were very happy with everything. We "left" because we moved our belongings into our new home and didn't need storage any more."
May 23, 2014 -
- Victoria from Cypress, TX
"The girl who helped me was very nice and personable. She gave me information on what I needed quickly and seemed to care that I was happy with the space I chose and helped me pick a easy to access location. "
May 19, 2014 -
- Demetta from Houston, TX
"A few times it has taken them a while to call me back if I leave a voicemail. Other than that I have no issues. "
March 04, 2014 -
- from Houston, TX
"the 4-wheel dolly can never be found when I need one...."
February 27, 2014 -
- Alicia from Spring, TX
"Our impression was that security was of utmost important at your facility. We felt that our items were safe."
December 23, 2013 -
- James from Houston, TX
"If in fact I rent a space long term I do not think my rent should change. If from time to time the overall rental price of units must go up to occomidate the economy so be it. But do not impose that increase on your long term customers already renting."
December 23, 2013 -
- Vicki from Houston, TX
"I was especially pleased at how easy it was to reserve a storage unit and truck free rental on-line for same day, and received a follow-up phone call within an hour of making my reservation."
December 18, 2013 -
- P. from Cypress, TX
"There are so many outside lights out at the Regency Green/Jones Road location it is not safe to go there after dark. There is absolutely no reason for this to happen. Please replace all the burned out lightbulbs. Thanks!"
December 03, 2013 -
- Allison from Cypress, TX
"Your website sometimes won't let me log in for days and days, claiming maintenance every time I try."
November 23, 2013 -
- Sandra from Houston, TX
"I have used your facility a number of times and am always satisfied. That's why I keep coming back."
November 23, 2013 -
- Erik from Kenedy, TX
"I am pleased with the security and cleanliness of your locations. Always a good experience. "
November 01, 2013 -
- Tina from Houston, TX
"Cynthia at the office for store 296 was the greatest help. She was polite and knowledgeable."
October 23, 2013 -
- Jon from Cypress, TX
"Amanda at your Jones Rd. location has taken excellent care of me over the last 4 years I've had storage...second time to rent from Uncle Bobs [Life Storage]. Only problem is I live in Austin now and I've been racking up late fees b/c I try to access your system on the 5th of each month and I get message that your system is down. This has happened numerous times and according to Amanda is a glitch in system since one of my units is auto pay and the other is not. I have saved the screen shot to prove the error on the site and would like the last 2 late fees refunded which includes today's payment. Sincerely, Jon"
October 11, 2013 -
- Robert from Houston, TX
"It was an absolute pleasure to feel welcomed by Amanda and Cynthia. These young ladies took a very altruistic approach in helping me. You wouldn't know they were there for any other reason other than to serve their customers. Please do whatever you need to do to keep them. They are truly an asset to your company. "
September 20, 2013
Customer Reviews - Life Storage #296, Houston
Serving Houston and Regency Green
Our self storage facility on Jones Rd is located west of the Tomball Pkwy, between Regency Green Dr and Grant Rd, near Matzke Park. Click here for directions.
At Life Storage Facility #296, we offer great property security systems and clean, affordable storage units to rent for the residents of Regency Green, Louetta, Kohrville, Klein, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
