Storage Units near Regency Green in Houston, TX 77070

"the manager was very helpful and made me feel comfortable and relax she treated me and my wife with complete respect and was also funny and talk to us like we were part of a family I recommend to anyone to go and store there belongings their very clean and maintain place I will be giving this manager 5 stars."

"Greta Barnes was amazingly helpful and patient in assisting me with finding a storage unit. She is truly an asset to your company!"

"Very satisfied with our unit. We will come here again for future storage needs"

"My experience was great beginning with my phone conversation & meeting Greg. I will absolutely lease here again if needed & recommend to friends & family. Greg was exceptional ! Thanks very much. Roseann"

"Christine was always so incredibly nice and helpful."

"We appreciate your assistance in our time of need because of flooding problems from Harvey. Convenient and cleanliness were important to us and you excelled in these. Thank you"

"We were flooded and needed short term (6 month) storage. We were put on a list and within 3 days had space. Very grateful for the help."

"We have not had any issues since we rented the unit. They have been very informative when they painted the doors. they let us know ahead of time, in case we needed in prior to the painting. we are very satisfied thus far."

"Your associate was absolutely AWESOME. Funny helpful knowledgeable & had everything we needed ready & waiting. I will recommend life staorage. "

"I've dealt with several storage facilities over the years, and yours is a cut above in cleanliness, convenience, and professionalism. Great job!"

"The manager went above & beyond to assist me when I accidentally forgot some of my paperwork behind. I am thankful for her patience!"

"Christina is always extremely helpful and always greets us with a smile."

"Christina is always extremely helpful and always greets us with a smile. "

"Yes, the new staff recently has little knowledge on giving information. I was not greeted when i walked throught the door until employee was done with the customer which was about 20 minutes, then i was greeted and not with a smile. On the phone, employees couldnt even give me my final balance on the account. The place was clean and safe which was great. I do feel my things were in a great place but the staff use to be pleasant at one time."

"You did give me the right size unit it was clean but has no electricity or lights."

"With a few minor exceptions this was a very positive experience, and I do not believe anything further could reasonably have been done to improve upon it. "

"Great experience! Would definitely recommend Uncle Bob's [Life Storage] -- and the Jones Road team was great!"

"Loved working with Christina. Extremely professional and knowledgeable."

"I was very Please.. storage unite very clean. Christina is a very nice lady. "

"I feel that Uncle Bob's is a secure and trusted place in which I can keep my valuables. I stored my artwork there so I wouldn't have to worry about my valued artwork, while I was on vacation, in the event of a break in into our apartment. No break in, but I was worry free and enjoyed the vacation, because of Uncle Bob."

"Great place to store your belongings,friendly staff."

"Omar answered all my questions and if he didn't know the answer, he called the manager! He was very helpful and friendly. The days we were unloading the trailer, he brought us water! He was awesome!!!"

" The climate controlled units could be a little cooler."

"I have been supporting the military oversea last 2 years and pay my fees upfront by a year but when it was due this April I had called March to let find out about would I be accessed a late fee if I waited till I flew in on April 5th. I came in on Monday the 6th and was charged a $15 late fee as my question was not answered on phone as she asked me to call back as she was with a customer. I called several times and left email address as it was late at night and was flying to Germany next morning. Her excuse is she has no internet to email me. Had I known I would've given my credit card over the phone to avoid fees. I was waiting outside for her to open on 6 April and she unlocked door and walked away instead of opening the door and greeting me with courtesy and respect. She was very stressed but not customers fault."

"Everyone I spoke with over the phone, Lisa and Christine, and in person Sidebay were kind, helpful, knowledgeable and polite. It was a very pleasant and professional experience."

"My space is suppose to be air conditioned.last time I was there the ac was not running"

"Friendly and very helpful!!!!! VERY professional and caring!"

"Great staff. Thank you for keeping my house items safe & sound while our new home was being built."

"Your company is very well represented at this facility and I appreciate the great service!"

"The website is very user friendly and I appreciate that, especially for making my monthly payments."

"We were very happy with everything. We "left" because we moved our belongings into our new home and didn't need storage any more."

"The girl who helped me was very nice and personable. She gave me information on what I needed quickly and seemed to care that I was happy with the space I chose and helped me pick a easy to access location. "

"A few times it has taken them a while to call me back if I leave a voicemail. Other than that I have no issues. "

"the 4-wheel dolly can never be found when I need one...."

"Our impression was that security was of utmost important at your facility. We felt that our items were safe."

"If in fact I rent a space long term I do not think my rent should change. If from time to time the overall rental price of units must go up to occomidate the economy so be it. But do not impose that increase on your long term customers already renting."

"I was especially pleased at how easy it was to reserve a storage unit and truck free rental on-line for same day, and received a follow-up phone call within an hour of making my reservation."

"There are so many outside lights out at the Regency Green/Jones Road location it is not safe to go there after dark. There is absolutely no reason for this to happen. Please replace all the burned out lightbulbs. Thanks!"

"Your website sometimes won't let me log in for days and days, claiming maintenance every time I try."

"I have used your facility a number of times and am always satisfied. That's why I keep coming back."

"I am pleased with the security and cleanliness of your locations. Always a good experience. "

"Cynthia at the office for store 296 was the greatest help. She was polite and knowledgeable."

"Amanda at your Jones Rd. location has taken excellent care of me over the last 4 years I've had storage...second time to rent from Uncle Bobs [Life Storage]. Only problem is I live in Austin now and I've been racking up late fees b/c I try to access your system on the 5th of each month and I get message that your system is down. This has happened numerous times and according to Amanda is a glitch in system since one of my units is auto pay and the other is not. I have saved the screen shot to prove the error on the site and would like the last 2 late fees refunded which includes today's payment. Sincerely, Jon"

"It was an absolute pleasure to feel welcomed by Amanda and Cynthia. These young ladies took a very altruistic approach in helping me. You wouldn't know they were there for any other reason other than to serve their customers. Please do whatever you need to do to keep them. They are truly an asset to your company. "