*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"the manager was very helpful and made me feel comfortable and relax she treated me and my wife with complete respect and was also funny and talk to us like we were part of a family I recommend to anyone to go and store there belongings their very clean and maintain place I will be giving this manager 5 stars."
"My experience was great beginning with my phone conversation & meeting Greg.
I will absolutely lease here again if needed & recommend to friends & family.
Greg was exceptional !
Thanks very much.
Roseann"
"We appreciate your assistance in our time of need because of flooding problems from Harvey. Convenient and cleanliness were important to us and you excelled in these. Thank you"
"We have not had any issues since we rented the unit. They have been very informative when they painted the doors. they let us know ahead of time, in case we needed in prior to the painting. we are very satisfied thus far."
"Yes, the new staff recently has little knowledge on giving information. I was not greeted when i walked throught the door until employee was done with the customer which was about 20 minutes, then i was greeted and not with a smile. On the phone, employees couldnt even give me my final balance on the account. The place was clean and safe which was great. I do feel my things were in a great place but the staff use to be pleasant at one time."
"With a few minor exceptions this was a very positive experience, and I do not believe anything further could reasonably have been done to improve upon it. "
"I feel that Uncle Bob's is a secure and trusted place in which I can keep my valuables. I stored my artwork there so I wouldn't have to worry about my valued artwork, while I was on vacation, in the event of a break in into our apartment. No break in, but I was worry free and enjoyed the vacation, because of Uncle Bob."
"Omar answered all my questions and if he didn't know the answer, he called the manager!
He was very helpful and friendly.
The days we were unloading the trailer, he brought us water!
He was awesome!!!"
"I have been supporting the military oversea last 2 years and pay my fees upfront by a year but when it was due this April I had called March to let find out about would I be accessed a late fee if I waited till I flew in on April 5th. I came in on Monday the 6th and was charged a $15 late fee as my question was not answered on phone as she asked me to call back as she was with a customer. I called several times and left email address as it was late at night and was flying to Germany next morning. Her excuse is she has no internet to email me. Had I known I would've given my credit card over the phone to avoid fees. I was waiting outside for her to open on 6 April and she unlocked door and walked away instead of opening the door and greeting me with courtesy and respect. She was very stressed but not customers fault."
"Everyone I spoke with over the phone, Lisa and Christine, and in person Sidebay were kind, helpful, knowledgeable and polite. It was a very pleasant and professional experience."
"The girl who helped me was very nice and personable. She gave me information on what I needed quickly and seemed to care that I was happy with the space I chose and helped me pick a easy to access location. "
"If in fact I rent a space long term I do not think my rent should change. If from time to time the overall rental price of units must go up to occomidate the economy so be it. But do not impose that increase on your long term customers already renting."
"I was especially pleased at how easy it was to reserve a storage unit and truck free rental on-line for same day, and received a follow-up phone call within an hour of making my reservation."
"There are so many outside lights out at the Regency Green/Jones Road location it is not safe to go there after dark. There is absolutely no reason for this to happen. Please replace all the burned out lightbulbs. Thanks!"
"Amanda at your Jones Rd. location has taken excellent care of me over the last 4 years I've had storage...second time to rent from Uncle Bobs [Life Storage]. Only problem is I live in Austin now and I've been racking up late fees b/c I try to access your system on the 5th of each month and I get message that your system is down. This has happened numerous times and according to Amanda is a glitch in system since one of my units is auto pay and the other is not. I have saved the screen shot to prove the error on the site and would like the last 2 late fees refunded which includes today's payment. Sincerely, Jon"
"It was an absolute pleasure to feel welcomed by Amanda and Cynthia. These young ladies took a very altruistic approach in helping me. You wouldn't know they were there for any other reason other than to serve their customers. Please do whatever you need to do to keep them. They are truly an asset to your company. "
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Life Storage in Houston offers storage units with climate and humidity control to help protect your belongings from the effects of temperature and air moisture.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #296, we offer great property security systems and clean, affordable storage units to rent for the residents of Regency Green, Louetta, Kohrville, Klein, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental