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Life Storage in Houston (#296)

13033 Jones Rd Houston, TX 77070
  • Phone: 281-890-4444
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 5:00am—10:00pm
  • Office Closings
    • 04/28 - 3:30pm-4:00pm
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
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Store Hours
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 5:00am—10:00pm
  • Office Closings
    • 04/28 - 3:30pm-4:00pm
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
  • Small
  • 5 x 5
  • 5 x 10
  • 5 x 15
  • 10 x 10
  • 10 x 15
  • 10 x 20
  • 10 x 30
  • 20 x 20
  • Really Big
  • Parking

Storage Units

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    * Storage space size is approximate.

    Happy Life Storage Customers

    Life Storage in Houston, TX (4.5 out of 5) based on 295 ratings Write a Review
    • "The manager went above & beyond to assist me when I accidentally forgot some of my paperwork behind. I am thankful for her patience!"

      Rating: (5.0 out of 5)
      Debra - Tomball, TX October 24, 2016
    • "Good customer service and access hours."

      Rating: (4.2 out of 5)
      Anonymous - Cypress, TX July 28, 2016
    • "Convenient"

      Rating: (4.4 out of 5)
      Hugh - Cypress, TX July 26, 2016
    • "Met all my expectations."

      Rating: (5.0 out of 5)
      LaCelia - Houston, TX May 25, 2016
    • "Christina is always extremely helpful and always greets us with a smile."

      Rating: (5.0 out of 5)
      William - Cypress, TX March 31, 2016
    • "Christina is always extremely helpful and always greets us with a smile. "

      Rating: (5.0 out of 5)
      Jolina - Cypress, TX March 31, 2016
    • "Yes, the new staff recently has little knowledge on giving information. I was not greeted when i walked throught the door until employee was done with the customer which was about 20 minutes, then i was greeted and not with a smile. On the phone, employees couldnt even give me my final balance on the account. The place was clean and safe which was great. I do feel my things were in a great place but the staff use to be pleasant at one time."

      Rating: (3.5 out of 5)
      Rebecca - Houston, TX March 23, 2016
    • "Expectations were well met..."

      Rating: (5.0 out of 5)
      John - Houston, TX February 25, 2016
    • "You did give me the right size unit it was clean but has no electricity or lights."

      Rating: (4.4 out of 5)
      Heath - Tomball, TX February 11, 2016
    • "You were friendly, helpful and thorough."

      Rating: (5.0 out of 5)
      Tom - Houston, TX January 20, 2016
    • "With a few minor exceptions this was a very positive experience, and I do not believe anything further could reasonably have been done to improve upon it. "

      Rating: (4.7 out of 5)
      David - Clayton, NC December 23, 2015
    • "Been with uncle bobs for years! "

      Rating: (5.0 out of 5)
      Dee - Lubbock, TX October 29, 2015
    • "Great experience! Would definitely recommend Uncle Bob's [Life Storage] -- and the Jones Road team was great!"

      Rating: (5.0 out of 5)
      Ginger - Spring, TX October 23, 2015
    • "Fast kind and courteous service"

      Rating: (4.2 out of 5)
      Mike - Cypress, TX August 27, 2015
    • "Nothing, you did great"

      Rating: (5.0 out of 5)
      Sacharania - Houston, TX July 29, 2015
    • "wonderful company and the workers are the best."

      Rating: (5.0 out of 5)
      Patsy - Houston, TX July 28, 2015
    • "you are short in personnel."

      Rating: (4.8 out of 5)
      Andreas - Houston, TX July 28, 2015
    • "Loved working with Christina. Extremely professional and knowledgeable."

      Rating: (5.0 out of 5)
      Barbara Elise - Houston, TX July 27, 2015
    • "I was very Please.. storage unite very clean. Christina is a very nice lady. "

      Rating: (4.3 out of 5)
      Maria - Houston, TX June 26, 2015
    • "I feel that Uncle Bob's is a secure and trusted place in which I can keep my valuables. I stored my artwork there so I wouldn't have to worry about my valued artwork, while I was on vacation, in the event of a break in into our apartment. No break in, but I was worry free and enjoyed the vacation, because of Uncle Bob."

      Rating: (5.0 out of 5)
      Ralph - Houston, TX June 23, 2015
    • "Great place to store your belongings,friendly staff."

      Rating: (4.5 out of 5)
      Kenneth - Houston, TX May 25, 2015
    • "Omar answered all my questions and if he didn't know the answer, he called the manager! He was very helpful and friendly. The days we were unloading the trailer, he brought us water! He was awesome!!!"

      Rating: (5.0 out of 5)
      Tammy - Tomball, TX May 19, 2015
    • " The climate controlled units could be a little cooler."

      Rating: (4.5 out of 5)
      Marty - Cypress, TX April 27, 2015
    • "I have been supporting the military oversea last 2 years and pay my fees upfront by a year but when it was due this April I had called March to let find out about would I be accessed a late fee if I waited till I flew in on April 5th. I came in on Monday the 6th and was charged a $15 late fee as my question was not answered on phone as she asked me to call back as she was with a customer. I called several times and left email address as it was late at night and was flying to Germany next morning. Her excuse is she has no internet to email me. Had I known I would've given my credit card over the phone to avoid fees. I was waiting outside for her to open on 6 April and she unlocked door and walked away instead of opening the door and greeting me with courtesy and respect. She was very stressed but not customers fault."

      Rating: (3.9 out of 5)
      Jesse - Houston, TX April 23, 2015
    • "Everyone I spoke with over the phone, Lisa and Christine, and in person Sidebay were kind, helpful, knowledgeable and polite. It was a very pleasant and professional experience."

      Rating: (4.7 out of 5)
      Matrude - Cypress, TX October 30, 2014
    • "My space is suppose to be air conditioned.last time I was there the ac was not running"

      Rating: (3.7 out of 5)
      Andrew - Cypress, TX September 16, 2014
    • "Friendly and very helpful!!!!! VERY professional and caring!"

      Rating: (5.0 out of 5)
      Thomas - Houston, TX August 28, 2014
    • "Great staff. Thank you for keeping my house items safe & sound while our new home was being built."

      Rating: (5.0 out of 5)
      Karen - Spring, TX July 26, 2014
    • "Your company is very well represented at this facility and I appreciate the great service!"

      Rating: (4.8 out of 5)
      Chris - Cypress, TX July 25, 2014
    • "The website is very user friendly and I appreciate that, especially for making my monthly payments."

      Rating: (5.0 out of 5)
      Allison - Houston, TX July 25, 2014
    • "Hassel Free"

      Rating: (5.0 out of 5)
      Calvin - Houston, TX June 27, 2014
    • "We were very happy with everything. We "left" because we moved our belongings into our new home and didn't need storage any more."

      Rating: (5.0 out of 5)
      Dana - Houston, TX May 23, 2014
    • "The girl who helped me was very nice and personable. She gave me information on what I needed quickly and seemed to care that I was happy with the space I chose and helped me pick a easy to access location. "

      Rating: (5.0 out of 5)
      Victoria - Cypress, TX May 19, 2014
    • "I really enjoy doing business with you."

      Rating: (5.0 out of 5)
      Edna - Houston, TX April 21, 2014
    • "A few times it has taken them a while to call me back if I leave a voicemail. Other than that I have no issues. "

      Rating: (4.2 out of 5)
      Demetta - Houston, TX March 4, 2014
    • "Amanda at my facility is star employee!"

      Rating: (5.0 out of 5)
      Frances - Cypress, TX March 1, 2014
    • "I have nothing to add."

      Rating: (4.8 out of 5)
      Frank - Houston, TX February 27, 2014
    • "the 4-wheel dolly can never be found when I need one...."

      Rating: (4.5 out of 5)
      Anonymous - Houston, TX February 27, 2014
    • ""The staff is very professional.""

      Rating: (5.0 out of 5)
      Alan - Houston, TX February 27, 2014
    • "Great staff"

      Rating: (4.0 out of 5)
      LaToya - Houston, TX February 23, 2014
    • "Very pleased with service and facility."

      Rating: (4.9 out of 5)
      Joseph - Houston, TX February 22, 2014
    • "Thank you!"

      Rating: (5.0 out of 5)
      Steve - Cypress, TX January 23, 2014
    • "Everything was quick and and easy."

      Rating: (5.0 out of 5)
      Erica - Houston, TX January 3, 2014
    • "Our impression was that security was of utmost important at your facility. We felt that our items were safe."

      Rating: (5.0 out of 5)
      Alicia - Spring, TX December 23, 2013
    • "If in fact I rent a space long term I do not think my rent should change. If from time to time the overall rental price of units must go up to occomidate the economy so be it. But do not impose that increase on your long term customers already renting."

      Rating: (4.9 out of 5)
      James - Houston, TX December 23, 2013
    • "I was especially pleased at how easy it was to reserve a storage unit and truck free rental on-line for same day, and received a follow-up phone call within an hour of making my reservation."

      Rating: (4.0 out of 5)
      Vicki - Houston, TX December 18, 2013
    • "There are so many outside lights out at the Regency Green/Jones Road location it is not safe to go there after dark. There is absolutely no reason for this to happen. Please replace all the burned out lightbulbs. Thanks!"

      Rating: (3.8 out of 5)
      P. - Cypress, TX December 3, 2013
    • "Your website sometimes won't let me log in for days and days, claiming maintenance every time I try."

      Rating: (4.8 out of 5)
      Allison - Cypress, TX November 23, 2013
    • "I have used your facility a number of times and am always satisfied. That's why I keep coming back."

      Rating: (4.5 out of 5)
      Sandra - Houston, TX November 23, 2013
    • "Amanda was great!"

      Rating: (4.4 out of 5)
      Flavia - Houston, TX November 23, 2013
    • "fast knowledgeable service"

      Rating: (4.8 out of 5)
      Aaron - Houston, TX November 3, 2013
    • "I am pleased with the security and cleanliness of your locations. Always a good experience. "

      Rating: (4.6 out of 5)
      Erik - Kenedy, TX November 1, 2013
    • "Cynthia at the office for store 296 was the greatest help. She was polite and knowledgeable."

      Rating: (5.0 out of 5)
      Tina - Houston, TX October 23, 2013
    • "Amanda at your Jones Rd. location has taken excellent care of me over the last 4 years I've had storage...second time to rent from Uncle Bobs [Life Storage]. Only problem is I live in Austin now and I've been racking up late fees b/c I try to access your system on the 5th of each month and I get message that your system is down. This has happened numerous times and according to Amanda is a glitch in system since one of my units is auto pay and the other is not. I have saved the screen shot to prove the error on the site and would like the last 2 late fees refunded which includes today's payment. Sincerely, Jon"

      Rating: (4.8 out of 5)
      Jon - Cypress, TX October 11, 2013
    • "You should clone Amanda; she is great!"

      Rating: (5.0 out of 5)
      Jaime - Dallas, TX September 23, 2013
    • "It was an absolute pleasure to feel welcomed by Amanda and Cynthia. These young ladies took a very altruistic approach in helping me. You wouldn't know they were there for any other reason other than to serve their customers. Please do whatever you need to do to keep them. They are truly an asset to your company. "

      Rating: (5.0 out of 5)
      Robert - Houston, TX September 20, 2013

    Location Features

    • Life Storage Store Climate & Humidity Controlled Storage Units

      These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

    • Life Storage Store Use our Moving Van or Truck Free with Storage Rental!

      When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

    • Life Storage Store 40' Truck Access

      The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

    • Life Storage Store Surveillance Cameras

      Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

    • Life Storage Store Fenced & Lighted

      Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

    • Life Storage Store Boxes & Packing Supplies Sold Here

      This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

    Serving Houston and Regency Green

    When heat and humidity are on the rise in Houston, you'll need a place to put your belongings. Life Storage offers a convenient solution. Since many homes in Houston don't have basements, a storage unit can help keep your valuables protected and safe. Our facilities offer climate and humidity controlled storage units as well as surveillance cameras. We are located on Jones Road, near Cy-Fair Shopping Plaza and Matzke Park.

    ALSO SERVING COMMUNITIES OF: Jersey Village, Cypress, Klein