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Life Storage in Houston, TX near Steeplechase is a great option for those looking for storage solutions in the area. Our facility is conveniently located off of I-45 and offers a variety of storage unit sizes and features. We offer climate-controlled units, drive-up access, and 24-hour video surveillance to ensure your items are safe and secure. Our friendly staff is always available to help you find the perfect storage solution to fit your needs. Whether you’re looking for a short-term or long-term solution, Life Storage in Houston, TX near Steeplechase has you covered. Stop by today and see why Life Storage is the best storage facility in the area.
7400 Barker Cypress RdCypress, TX 774336.1 Miles Away
Customer Reviews - Life Storage #282, Houston
We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Property Manager Patricia is awesome. After making a Storage reservation online, she called me within 5 minutes welcoming me and offering her assistance. Very impressive.
This location is very deceiving in size from the Jones Street point of view. This facility has approximately 6 rows of storage units that extends all of the way to the next street.
My unit is climate control & very spacious for 5' x 10'. The ceiling is also very high up.
The only reason this review doesn't receive 5 Stars is Patricia's office workers were not able to process my lease agreement in a timely & efficient manner because they did not know how to have my U.S. Passport card entered into their computer as an approved photo identification.
The inside of my building's corridor & actual storage unit is very clean and devoid of clutter."
"Vic is one of the nicest people you’d ever run into. He showed me around and helped me put my storage boxes in my car. Patricia is a manager there and she’s amazing too. I wish these two people could be replicated in every business. Simply outstanding service."
"I went in thinking I knew what I wanted but after explaining to Patricia what I had she showed me what I really needed. She even showed me what I thought I needed, lol. I was off. Thank you Patricia for going above and beyond for us. She made the process so easy for me and understood what I needed. I would recommend talking to her anyday"
"Patricia! Patricia! Patricia! You are truly amazing. The way you were so precise on the size of the unit I needed was so impeccable, because if I would have trusted my own judgement I would've only fit half my house in it. The mattress cases and damp rid thing you sold me was pure genius. Then I never thought that using Frito-Lays boxes would attract rats and roaches. Thanks for that enlightenment. The way you took your time I'm starting to think you really own the place, because only bosses are so passionate about their business."
"I actually never leave reviews because I never understood the reason for them until now. Patricia is the epitome of customer service. I know I was being difficult because I couldn't make up my mind on what size I needed. Thank you so much for your patience. You are amazing."
"Well I have used many storage facilities in the past and I must say that Miss Patricia has made this by far my best expirience. She made me feel like I was renting a storage place from my own mom, because she was so compassionate. Never met someone who made my needs seem more important to them than it does to me. Thanks Miss Patricia you rock. Definitely spreading the word to all my friends ."
"What a wonderful experience. Thank you Ms. Patricia! You are such a blessing to have ran into during this struggle of a move. Your kindness is genuine. Clean establishment and great pricing. Highly recommend."
"Absolutely the BEST customer service and welcome we have received. Wasn't my time to get a space but in April I will be coming here. Patricia and Alex went above and beyond explaining sizes verses price. I was glad I came in to actually see what would fit for what I needed stored. I would’ve got the cheapest and the cheapest just wasn’t what works work for what I needed to be stored. Thank you for the time and great customer service."
"Love love love the staff here! Patricia and Vick were AMAZING! They got me all situated with my storage unit. Patricia had me get a different unit because the one I chose was outside and my clothes may have gotten ruined if stored in the unit I chose. Excellent customer service, very helpful, and they both had good energy. Highly recommended"
"I needed to have a unit pretty quickly and Alex helped me find the perfect unit for a very reasonable price. He got the paperwork done quickly, help me find my unit, he was very thorough and professional! All the staff was super nice the entire time! Showing me how to use the gate to get in and out and how to make my payments online. It couldn’t have gone more smoothly. I absolutely love this facility and everyone that works there! Highly recommend!"
"I usually never leave reviews but I feel like the customer service here was just unmatched. I was helped Alex who was extremely nice and very knowledgeable about the units and ultimately helped me get one. I would definitely recommend this place to everyone and I’m glad this is where my belongings are being stored!"
"Patricia, is awesome!! and help me out in getting the best storage and deal possible for my needs. Crystal is wonderful, and I wasn't sure of the size I needed; she took me around to see two different ones and suggested the one that would fit items I have on my apartment. Mira also was helpful at the front desk and cool to speak too....
Thanks Ladies for an awesome time!!"
"I had a storage across the street (B29) and the unit was super dirty, light bulb was out. Issues with customer service. Phone should be answer as a business, not at home. I have called there last week and it was answered "Hello" instead of "Life Storage"."
"The staff at Life Storage is great. Everyone there makes you feel very welcome. They understand sometimes moving into storage is difficult and they try to make it as easy as possible. I highly recommend this facility they are very clean, friendly, accessible, and a great value. I feel very confident leaving my most important belongings there and being out of town I won’t have to worry."
"Exceptional customer service! Patricia is the most understanding and compassionate individual we have encountered in a very long time. She is honest, patient, and very thorough. Crystal is also patient, very kind, and willing to go above and beyond for you. There are things that businesses do that we don't always understand. Like rent increases, late fees, and insurance. Both of these ladies will work with you and make you feel good about where your possessions are stored when they are not with you. This location is clean and safe."
"Vic and Crystal were so great in helping me get my storage unit. They were both so very friendly and knowledgeable.
Crystal was able to get me a great day deal on exactly what I wanted. I was able to view my unit prior to getting it. Vic even helped me work through how I could set up my things in the most efficient way.
The facilities were nicely kept and I am overall satisfied with my experience. I will be recommending Life Storage to my friends and family."
"Came in 5/14/22 to inquire about a unit it was the last one so I wanted to jump on it. Went in to the most amazing upbeat personality. Ms. Patricia made the process super easy and the atmosphere was inviting. Not only did she make sure I had full knowledge of materials and rules she has the kindest words that make you want to sit and talk felt as if I've known her for years. Thank you Ms. Patricia for everything you truly are heaven sent. From the greeting, excellent customer service skills, to going the extra mile to ensuring I understood everything while answering any questions I had. She definitely is one of a kind. Stop in and if see you Ms. Patricia be prepared to take in the positive energy."
"Patricia and her staff go over and beyond for their customers! Excellent customer service, efficient process. Everything went smooth and easy! Patricia was very helpful in answering all my questions! Thank you for your service!"
"I have to share the excellent customer service I received during a very difficult time in my life. Your staff specifically to say Crystal Garcia and Patricia Westerdahl. I have never experienced such epic customer, service, professionalism and enthusiasm. They are two awesome young ladies and I am truly grateful I had the experience of doing business with them. What an awesome team. This is My first time here and will definitely refer friends and family. Thank you Jeanette Barrett"
"Patricia was very accommodating when helping my son transfer to a different unit after realizing the 1st selection made online wasn't going to work. She went out of her way to check multiple options in the computer to find a better size with similar price, and gave us the pros and cons of the units that were available. Even though it was near closing time, Patricia patiently waited for a run home to get a forgotten driver's license, and then showed us the unit and explained the different entrance doors and codes. And today, just as scheduled, she promptly called to confirm our moving truck pick up time. Highly recommend this Life Storage location as you won't find this level of customer service in too many places!"
"Store manager Patricia just goes the extra mile for you. Her customer service and concern for her customers is truly remarkable. Her team is just as kind. I've been sitting here for years and she is just the best."
"Tricia customer service was impeccable and very impressive!! I went through a lot having my furniture delivered from a moving company and She was very supportive and jumped right in to assist. I’m grateful and glad I utilized this service !"
"Excellent Customer Service, best experience ever. If you want a great Customer Service and great price stop by. Patricia and Crystal provided good information and went extra mile to help me in the last minute move. If I could I would give them a 10. Again excellent Service."
"Thank you so much for Crystal and Patricia for making my moving experience so smooth and seamless I saved time AND energy! I really appreciate them making my move alot easier and more efficient! Thanks!"
"I’ve now been to both locations, one was for myself at another site and the other was for my partners family at this one, and let me tell you you’ve got an amazing manager in Patricia! My partners family had quite a few questions, as they always do, and she was so patient with them and took the time to really explain everything so they knew what they were getting into! You can tell that she loves what she does. And though I’m sure there’s goals for the business as all businesses have them, you can feel that the customer is truly her main focus and that she’s ready to make a new life long customer out of you."
"Patrícia makes you feel heard and really works with you to insure you understand all policies. She’s amazing at keeping the entire storage property clean and cleared so you feel good about your belongings being there."
"The customer service is so excellent here. They bend over backward to insure customer total satisfaction! I highly recommend this storage location because the manager Patricia and the other associates are very excellent and caring."
"I moved my items into this storage unit 3 years ago. During these three years I felt that all my belongings were secured. Patricia has been amazing from day 1. She keeps the place clean and organized. She periodically checks on you to see if all is ok. Her customer service is above and beyond. It actually hurt to move out because I will miss her friendly face. I highly recommend this location to everyone. You will not be disappointed."
"Man when god say move he move i called and Patricia was so amazing her spirit made me come in she was so helpful and the information she provided she was so helpful mind you i hesitated to come bacc due to prior mishaps with the company but this 6u66ly spiritual woman made me come 6acc lord sends right people she is so energetic. Thank you for 6eing you. God 6less you"
"Patricia is the best store manager ever she should be the employee of the month. She goes above and beyond and the extra mile to make sure her customers are taken care of, she knows her customers as they walk in the door. I seen it in my own eyes. I recommend this location to anyone. Crystal is an amazing person all my questions was answered and she didn’t have the answer she went got it and took care of me. I feel at home when I go in there. These two should get free lunch for a week"
"The best of the best customer service here, Patricia made everything so easy to understand for my mother who does not speak A lot of English, she was really friendly and kind, i would recommend anyone who is looking for a storage to go to her, you won’t regret it."
"Patricia was extremely helpful but there are no climate control units so I was redirected to another nearby location but she did call to have it held for me for a few hours and I got a recommendation for movers because I am disabled, she was checking to make sure I can get something ADA friendly, easily accessible to me."
"I have stored with Life Storage for over 10 years and the past 3 years have been the best!! Ms. Patricia is the best manager we have had here. She goes above and beyond for all of us. Very happy with her"
"Rates keep increasing, yet lacking pest control! I called about have mice droppings all over my things in storage unit and asked them what is being done about pest control? Response - File an insurance claim."
"Excellent management team. Let's face it, the stuff you store doesn't know the difference one Warehouse to the next. It's the people that run the place that makes all the difference. Been here for over 15 years now. Started with one Warehouse currently have three.."
"We have tried other storage places with all bad experiences. This place is amazing. Love the hours. Love the staff. They are always able to answer my questions. I have not had any problems with getting in or out. Patricia is an amazing person and I am so greatful for her. She has made are 2 moves soo much better."
"I have stored with this company before but never have I ran into an individual like Ms. Patricia. She calmed things and truly made us feel appreciated. I was stressed, busy and impatient but she was so professional and caring which definitely made things easier. Highly recommend this establishment and the service. I didn’t expect to be genuinely cared about until yesterday by a place of business. She gave 10 star service and more. Thank you Life Storage for having the RIGHT person at the right time. Highly recommend!"
"Beware of using Life Storage !!!!
They are up charging the storage units up to triple the cost written online....using the excuse they are in high demand. This is PRICE GOUGING during a pandemic. The online reviews are HIGHLY managed. You cannot leave a review unless you go through them online but I plan to go around them and use YELP to make the everyone aware of this price gouging and unprofessional exploitation of the customers as well as here. Please be aware and steer clear of this business. Will be shared with the public on every venue I can find everyday."
"The staff at this location is top notch always professional and they treated us as though we were friends for years. As a manager of a business myself I would be thrilled to have any of these ladies on my team."
"Patricia is a great help! She’s very friendly and really takes good care of people. The facility is very clean and we’ve never had any issues helping my mom with her storage unit. I’m moving soon and will definitely use this storage facility because of Patricia."
"When I came to the property I was greeted by the Manager Patricia she was super friendly and showed me around gave me ideas on the unit size I would need for my stuff. Once I decided on the unit I wanted Rene was very quick and easy to work with in getting my account set up and ready to go. I will only rent from this location given the level of service I received. They treat you like friend not a customer."
"I so 💝 Patricia Westerdahl ..She is a God send. We have been with Life Storage for over 7 years and she has always been a magnificent help to my spouse and myself. She has always explained and answered any questions or concerns that we may have or had.. She is the best!!! If I could give her 10 stars I would. You have a winner and she truly represents Life Storage..Thanks for hiring her and Thank her for being so so understanding and people person.."
"Patricia was ALL about helping me figure out what size of a unit I needed & handled my situation (flooding of my home due to freeze) with kindness & competence ~ we prayed together & she said “God bless you” when I went to leave. It gave me strength to face the rest of the day ~ thank you so much Patricia👏🏻🌟"
"I have been a Life Storage customer for years at this location. I’ve seen a lot of people come and go. I want to say that the present manager Patricia is by far the best we’ve had. Her and her team maintain this property, go above and beyond for us customers and always provide professional service. Patricia gives her all to resolve things that have come up; as in any businesses, increases or repairs. Her and her team make us feel appreciated and cared about. We highly recommend this location and the staff here. Thank you for all that you do for us."
"Absolutely love Patricia. She is always available to help us. She smiles even through the mask. Been here 2 years and am very happy with the above and beyond customer service. Highly recommend this location."
"I just can’t say enough about the manager Patricia. No matter what the situation is she makes herself available to service the customers. Renee and Crystal are just as helpful. No matter the chaos in our lives this establishment takes the stress of moving off of you."
"Omg this place has the best workers ever I’ve rented before but this crew is the friendliest by far and Ms Patricia came to work in this fridge weather to help me who I am not so much computer sabe
I owe her and Renee a super duper lunch"
"What an amazing reception and experience here with Mrs. Patricia at Life Storage 282 on Jones Road. I am excited about new beginnings, and feel safe in the hands of the wonderful staff here at Life Storage.
"Very professional and always clean. Never had any issues with storage accessibility. Renee has always been a great help as I have had multiple units reserved through her. She’s always given me the best location based on what I was storing and kept my units within a short distance of each other. Def best storage in Jersey Village area!! 7 years and counting tenant."
"This place gives 5 star service! Thank you Patricia and Crystal for always making it a pleasure to pay my bill. I’ve stored here for numerous years and have never really been more happier with the management here these past couple years! Patricia cares, the property is in top shape and the ladies know the business. Highly recommend!"
"I only needed to store my things here for a little while.... Patricia and crystal were just absolutely amazing and so helpful. Made everything so easy and smooth while having to deal with the stress of moving. Will be using them again in the future!!"
"Great prices, clean property and units. The perk is the manager, Patricia. She cares, her friendliness and her customer service goes above and beyond. Crystal is great as well. They are two ladies that won’t steer you wrong. They know their community and are highly spoken about by neighbors. Great place to store!"
"Patricia is kind. In a world where kindness and understanding is not usually expected, she shines through and reminds us that not all days are bad ones. She has been more than understanding and helpful with my storage needs. She truly is an asset to Life Storage. ❤️"
"Came by this morning to upgrade our storage, and of course the lovely Patricia was there to assist us with her amazing customer service. She is literally heaven sent, a beautiful soul for sure. Assessed our situation and the reason for needing to upgrade and then picked the best storage unit for us to upgrade to. Had we not needed to be somewhere, we could've stayed in there all day talking to Patricia, lol. Very professional, personable and easy to talk to. And I don't know how she remembered us and every customer lol another customer came through the gate and you could've sworn they knew each other for years. My point is that she makes it an effort to get to know every customer and their needs. Wouldn't be at any other Life Storage property besides this one. Thank you again for working with our situation today, Patricia! Somebody give this woman a raise :)"
"Renee was a real pleasure to work with! Quick and painless move in process. She even showed me to my unit (because she needed to take the tag off) but nonetheless. It was a great experience all around. Very clean and glad I made my choice to store here!"
"I met Crystal and she is a great spirited and kind lady. She took her time to help everyone thru the phone, to people on the property. I noticed her hard work and you can tell she smiled threw all the hurdles. She showed me spaces and gave me all the information needed as well as the assurance of security."
"This establishment is well maintained by two wonderful ladies. The manager Patricia and Renee want your business and they go above and beyond to earn it. Very thorough, easy process and very friendly. Thank you ladies for everything."
"Not even sure where to begin speaking about these ladies! They are a pure joy to do business with. Professional, engaging, understanding, down to earth are just a few ways I would describe these ladies! Patricia and Renee are very excellent individuals. Life Storage is in very good hands with these ladies running the show! Great Job Ladies!!!"
"What can I say...these ladies are AWESOME! Thank you Patricia and Renea for the excellent service. I am always a little challenging and they took care of me and gave me piece of mind with my goods. You made my day!!!"
"Was greeted promptly when I walked in by Ms.Patricia! Ms Patricia went above and beyond with offering me a storage place. Was helped every step of the way. Was the best customer service experience I've received ever!"
"The store manager Patricia is just heaven sent! I was in a line, waited to pay, she constantly said thank you for your patience. She helped move in a customer that was blind in one eye. She was so patient with her. This managment is by far the best I've ever seen."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #282, we offer great property security systems and clean, affordable storage units to rent for the residents of Steeplechase, Addicks, Louetta, Kohrville, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 5:00 am - 10:00 pm
Tuesday: 5:00 am - 10:00 pm
Wednesday: 5:00 am - 10:00 pm
Thursday: 5:00 am - 10:00 pm
Friday: 5:00 am - 10:00 pm
Saturday: 5:00 am - 10:00 pm
Sunday: 5:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental