A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Lewisville, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"This storage facility is well kept and I was very satisfied with my services. Prices were affordable and Sarah the manager was such a joy to work with. She was professional, clear with explaining proper procedures, and very kind! I will use this facility in the near future."
"Sarah, who greeted was awesome. She was helpful, knowledgeable and made me feel very comfortable. Customer service is very important to me. The facility looked great and very clean and secure.
Price was excellent (lower than most storage units in the area)
I will recommend."
"Sarah W. was very helpful, knowledgeable, and courteous.
She knew exactly how to get to my unit and gave me perfect directions to reach it with ease.
She is definitely a great asset and a joy to be around."
"I had a great experience at Life Storage. Miss Sarah was awesome in helping me. She was patient and very knowledgeable about the units. I would definitely recommend."
"Great Location and communication by the office. As a woman I always felt safe even if I was alone. Well lit, good security cameras! The variety of units is great and the process to put a unit on hold, lease a unit, and vacating a unit is extremely simple."
"If you are looking for a great centrally-aired space to store your stuff, this is it! The staff is friendly and responsive, the storage space is always clean. It's also extremely secure with code not only to enter but also to enter the building.
My personal fav is their cool vertical raise door. I show it off to my nieces and nephews all the time. Lol
Go with these guys! You'll thank me!"
"Sarah was awesome and patient and went the extra mile to help me out with setting up my electronic account. She made my day. If you are moving to a home or renting in the Austin Ranch area, go see Sarah at the LifeStorage located at: 4800 Windhaven Pkwy
The Colony, TX 75056
They have conditioned storage units and are at 3 stories of units.
Thank you"
"Sarah and Amanda are great! Exceptional customer service and attention to detail. They made sure all my questioned were answered and gave me a preview of my unit before signing rental agreement. They also made sure that I had everything I needed from boxes, locks and packing materials. Not to mention they offer free use of their moving van!
I highly recommend Life Storage and The Lewisvile Windhaven team!"
"Your agent, Amanda Franklin was the picture of customer service. She was very patient and helped me with my specific problem even when I was asking her questions before the facility was open and she had not opened yet."
"I've use multiple storage units in my life and what I can say is this, Life Storage is the best! Largely in part to the fact that Sarah took care of me in such a wonderful way. She was timely, professional, extremely courteous, informative, the lady knows her stuff! Now listen, I would never take my time to do a review for somebody for average or mediocre service, so when I tell you Sarah went above and beyond, I mean it!
If you're looking for a storage unit the prices, location, and most importantly customer service at Life Storage cannot be beat. Y'all have a super blessed day!"
"Sara manager is manager who helped to choose the location storage company. Amanda was the property rep who handled my in processing. She is AWESOME, very pleasant and attentive.
Amanda providedgood information about property and processes. She is also very personable, more like a good friend. Good SAFE PLACE."
"Nice clean facility. I went with a friend who needed to rent a unit. It is well lit with motion sensor lights that activate before you approach the isles which makes it feel safe. The only drawback is the timing on the elevator doors. I mean, it is a FREIGHT elevator, and probably 99% of the people are moving boxes and other large items on the flatbed carts that they provide, but the elevator door does not stay open long enough for one person and cart to fully get in. Thankfully, there were two of us there so one could hold the door, but sometimes that was a challenge. It needs to stay open longer."
"I have been coming to this location since it opened And Sarah Walker has been a model of profienciny, professionalism and kindness. Always greeting you with a smile and good attitude, she's helpful and knowledgeable about your storage needs and the matching space that's right for you.
I have three spaces of different sizes, suitable for each content with in, all of which Sarah has recommended.
SHE'S AWESOME"
"Life Storage is been great to me. Plenty of available space and easy access in and out of the storage units. Very clean as well. Sarah and Amanda are very friendly and eager to help. Definitely suggest this location."
"Amanda was very courteous and friendly. She helped me set up my new rental space and update my auto payment for both of my storage spaces.
I really like the clean storage building."
"Sarah is Fantastic to work with regarding any situation. She listens to the situation and then explains how she can help solve the problem.
Sarah also is helpful to answer any questions I have and is very accommodating."
"Sarah was great to work with. We had loaded and moved a 4 bedroom house and drove 14 hours to unload to an apartment and a storage unit. We finished loading our unit and realized that we still had to much left. It was near closing and we had to return the truck. Sarah quickly found us another unit on the same floor so that we could finish our job. The facility is clean and secure. Great place and wonderful staff."
"Sarah from life storage was AMAZING!!! She really helped us out when we were in need of storage tonight with only an hour to spare. She had top notch professionalism and made us feel extremely welcomed!!"
"I’ve had my unit for several years and Sarah has always taken great care of me. I love going into the office and seeing here there. Always nice and helpful. Amanda is lovely as well. So good for you guys picking great people to work in your office. Good worker’s are hard to find these days"
"Thanks Ms. Sarah for your recent customer service. I’ve been utilizing your facility since April of 2020 and you have been a pleasure to work with. Thanks to you and your team for keeping unit safe"
"Sarah helped me out this morning on my second unit here at my Lewisville location. She was so friendly and professional. My experiences here have been great so far."
"I've made 5 trips moving things to storage and there were no carts available each time. I could only take what I could carry from my car so it took a long time."
"Second time I've had to wait on a cart. If you're looking to store somewhere that offers convenience, this is not the place. Only one cart is available for use in the entire building and you have go to the office and sign out for it ."
"I don't know what to say but amazing things about Miss Sarah. Just relocated here from Atlanta and I'd have to say her attention to detail got me here safely and my items stored safely as well. Nothing was sugar-coated and sometimes you need someone like that to help you out. Really went above and beyond but she also helped me find a place to live before making it to Texas which was amazing. Service was incredible prices great.I have nothing but good things to say thank you so much and I appreciate their help so much. Helped me with a few questions that I had and even came back out in the rain to assist me! Super cool. I look forward to renting with you guys in the future."
"I rented a storage at LifeStorage store #1043 in Lewisville. Sarah was incredible! She answered all of our questions and alway went above and beyond our expectations! She is the very best and I would recommend both LifeStorage and Sarah to anyone needing storage! Thank you LifeStorage and Thank you Sarah! A+++"
"BEST EMPLOYEES EVER!!!-KAITLYN & SARAH
I called at 5:00 pm thinking they were closing at 6:00 pm. Little did I know they they close at 5:00. I was 20 minutes away with a 26-ft Uhaul truck. This was was my first time and I hadn’t paid for the storage unit yet. They were already locking up and shut down the computers.
By the time I pulled in they got the system back up and despite several technical difficulties they both stayed 90 minutes after hours to so that I wouldn’t be stranded with a full truck for another day. They had even clocked out and likely weren’t getting paid during this time.
These two employees went way out of their way to ensure I was taken care of!!!
Please give these two a raise! Have never had customer service this good!!!!!"
"Me and my wife had visited the facility to see property and check for pricing kaitlyn had helped us and was amazing she was so sweet and made sure all of our questions were answered. property was clean and had a nice layout. If anyone comes here ask for Kaitlyn she made everything very easy going."
"Signed up for a storage unit 3 or 4 months ago. Good experience signing up. Sarah was friendly and professional. Price was reasonable. However, we soon noticed that the fluorescent light fixtures in the corridor in front of the unit were flickering to a degree that made it difficult to spend any time going through our storage items. We reported this to the front desk more than once, and were told that a request had already been put in to correct this problem (which was evident in many places throughout the facility). After patiently waiting a couple of weeks, I managed to contact a manager (Carmen) who had responsibility for this store. She informed me that, due to the pandemic, it was very difficult to get the maintenance contractor to show up, as they were short of staff. Nevertheless, she promised someone would take care of this within a week or so. Nothing came of this. It is now early December and the light fixtures are no better, perhaps even worse.
It is extremely unpleasant to spend any time in the unit, leading to headaches after a short while. I would imagine this condition could affect the health of anyone with neurological problems. I understand others have complained as well, to no avail. It should not be an unreasonable customer expectation that basic light fixtures are maintained regularly and problems fixed promptly.
Disappointed and still waiting...."
"Staff and facility was super clean the store manager Sarah was a pleasure to speak with and helped me with purchasing boxes and gave me some really great tips!!"
"The 5 star ratings are crap and probably paid for. The Manager here is horribly rude!
The facility is kept at least 80 degrees (have proof of this) in the Summer even though Sarah claims it is kept at 78. The AC was out for several months while they claimed to be replacing them. Corporate has made it impossible to speak with anyone, regardless of any number you find online, and instead of dealing with the complaints (unless it is on the BBB website), the messages go straight to the local store which is of course what the complaint is about. Once there, they skirt around the issue as well.
I feel terrible for the folks units that have been broken in to, because I highly doubt they will see any help from this company at all, even though we pay monthly insurance for the "protection."
I won't even begin to write my feelings of how greedy this company is by raising everyone's rent another $20/month directly after a pandemic begins. Really?!
Protect your belongings and money - rent elsewhere.
If by chance you check, you will see I RARELY post reviews (positive or negative)...this is only the 2nd one since I joined Yelp in 2012.
P.S. I read most of the MANY BBB complaints and have no doubt they are true."
"The customer service I received in my short time at Life Storage has been great. Everyone is very knowledgeable, and friendly. One associate, Manger Sarah Walker, stood out the most for going above and beyond.
Thank you all for what you do."
"The customer service I received in my short time at Life Storage has been great. Everyone is very knowledgeable, and friendly. One associate, Manger Sarah Walker, stood out the most for going above and beyond.
Thank you all for what you do."
"Awful customer service. I believe the area manager didn't want to help me because of retaliation due to the fact I placed a negative review. Jasmine was a real pleasure to work with ."
"For the very first time, I was accidentally late on a payment. The late charges almost DOUBLED my monthly amount. I wasn't even a week late before I remembered to pay it.
Really? A company acts like this during this pandemic?"
"I found this facility to be clean , Friendly. The associate Sarah was very professional. Went by to buy moving supplies and they had everything I needed. Sarah was very helpful. If you need boxes or moving supplies I recommend this location."
"Nice carts, nice AC, decent billing system for storage, feels a bit like being in a scary movie when you're there alone at night and the lights are flickering BUT it's kept very clean and secure so, great for indoor storage!"
"I have tried calling on behalf of my elderly mother, no one bothers returning calls. You keep sending us threatening emails, yet cannot answer or pick up a phone to call. HORRIBLE customer service. There is nothing in her storage you keep threatening to sell, knock yourself out!"
"My experience here at LifeStorage has far exceeded my expectations. I moved this week and urgently needed a storage unit. Driving by, I stopped and met Ms. Sarah. She was so sweet and assisted me with choosing my unit. She even gave me a tour of the property and advised me on packing supplies.
The property is clean and I appreciate the professionalism and customer service received each time I visit the property. Thank you Ms. Sarah and Ms. Alice for all of your help. Ive had other storage units and this experience has been the best!"
"Sarah Walker the manager has denied me two weeks now to cut the lock off my storage. Im only off on Saturdays and this is the second week Ive gone in and gotten the excuse that she doesnt have the tools. Today I went in and she was on her cell phone with a friend and told me that she was doing paperwork and to come back another day because she doesnt have time. When I told her that this is the second week she has an excuse she told me to leave her store or she was calling the police."
"Renters BEWARE!
I've rented a storage unit with this facility for almost two years and I was recently burglarized back in June 2019. There were two other units in this facility that were broken into during the summer (same time frame) as mine. I followed the company's protocol after a robbery in a unit and here we are almost 4 months later, I have NO answers on what happened nor did my claim to the insurance get processed.
There is something extremely shady going on at this facility. I noticed over time gates do not close, doors do not remain locked to enter the facility, and WORST of all the video surveillance they claim to have DOES NOT WORK. After my unit got broken into I asked the manager if we could see the video footage, the answer I got was NO. The claim I filed under the renter's insurance they require you have has gone no where. IT'S BEEN 4 MONTHS!
Full story:
I went to pick up my golf clubs from my unit back in mid June. I got to my unit early on a Friday morning, and when I went to put my key into my cylinder lock, I noticed it would not go in. I examined the lock to see if there was any damage, and also my key to see if it was crooked. Everything looked fine, but my key would not go in. So after spending a few minutes trying to get a good handle on my lock, I was able to force my key in and unlock the cylinder lock (which they sell you btw). Once I got the door rolled up I noticed I was missing 4 speakers, a dj controller and a lot of other equipment. I couldn't speak to a facility manager at the time because they were not open yet, so I waited till they opened and came back to let them know what was going on. I followed the steps they laid out; File a police report, log missing items, fax report from police and item list to their vendor who handles claims. When the police officer got there they had mentioned to me that the facility had been burglarized recently and two other units had been forcefully broken into. Because my lock was still intact, they took it as evidence to look for prints, and we gave them a list of items that were stolen from the unit. We had asked the facility manager if we would be able to see the footage from the video surveillance, they said no. I was left to only rely on any leads the police may have and hopes to recover some of the losses from the claim I filed.
The claim process has been a nightmare. They do not respond to emails, calling them the first 4 or 5 times was difficult because they do not return calls. You have to call these people at the right time for them to respond. Finally I spoke to an agent who told me they would review the claim and get back to me. I had to follow up with them weekly for a month before the claim was sent to a manager. The manager then informed me she had to review the police report further. Again, this is week to week, it's been a slow and painful process. Finally I called the manager to get an update. She had mentioned that the claim may be rejected because there was not "forced entry" as the protection plan claims to cover. She also questioned how a cylinder lock was opened without damage because cylinder locks "are designed to not be picked". (First of all, that is a bs statement because they can be picked) They then told me that an adjuster would look more into it and I have not heard back since, there goes another week."
"The owner wants feedback so here it is.
Your customer service was great when I needed to sign up, but when my stuff was stolen out of my unit, I got handed a sheet of paper and a brochure to deal with an insurance company that does not return phone calls or emails. And when I talk to your staff they respond with either I have nothing to do with that or I cant help you
So I pay a monthly insurance fee to your company but you cant put me in contact with a person about a claim?
Also, why have video surveillance if it doesnt work?
Management here is bad, sorry to say it but its true."
"Thank you Sarah for your awesome service and help! The place was well kept! Sarah thanks for assisting me with confidence and expertise during my move out :)! - Bethany"
"I was very impressed with the service and how clean and organized the facility is. The store manager Sarah was very informative and knowledgeable Id def return in the near future"
"Pros: It's clean and new. Cons. They have the temperature programmed High during off hours. I visited my unit and during the day it;s set to 78-85. At night, it's set (programmed) to 85. I asked the managers and they didn't feel empowered to change it. IT'S ONLY WITH THIS FACILITY. I have stayed at the other LifeStorage of Denton Tap Hwy and it was great. I am moving out end of June. If you're are paying indoor temp control, be aware that when the facility is programmed to 85 at night and it rains there is a lot of humidity in the building and in the unit. I have a second floor unit and my boxes (which are UHAUL and has a 10 year shelf life) are softening and if you have stacked boxes, they will be crushed and fallen over. I moved in April 2019. I'm moving to another place before the end of June. I've been there about 5 times since I moved my items in the storage unit. and 3 of those times, I asked them to adjust the temperature and they only do it during the day but it is reset to 85. There was a time when the temperature was 95 in the building even though their office is set to a comfortable temp of 72. P.S. Do not trust the thermostat set by the office door within the inner office entry way by the bathrooms. They set that low but take a walk and check out the other thermostat settings."
"I always interact with Sarah every time I come in. Shes always charming, friendly, efficient and competent. Ive always managed to be a pain in the butt and she always makes me feel like I havent been. Even with the transition of management she goes over the top to handle my mess for me. Highly recommended."
"I have been a customer since this facility opened as Cubesmart last summer and have been very pleased with both the facility itself and the customer service (Sarah is an awesome manager and it was a smart move for the new owners to keep her on board!). The common areas are very clean and well-lit; any concerns (which are rare) are immediately addressed and resolved. The property and units are very secure with both a locked fenced perimeter and secondary door entrance codes, as well as camera surveillance. I feel confident saying this particular storage facility will continue to stand out among others in North Texas with Sarah in charge."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #1043, we offer great property security systems and clean, affordable storage units to rent for the residents of Colony, Arbor Hills, Hebron, and other neighborhoods in Lewisville, TX. Call us with questions, reserve online, or click here to compare other storage units in Dallas.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
