Self Storage Units near Dallas in Lewisville, TX, 75056

"Very helpful and accommodating Very nice"

"Sarah was amazing!! She was so friendly and helpful!"

"I have been coming to this location since it opened And Sarah Walker has been a model of profienciny, professionalism and kindness. Always greeting you with a smile and good attitude, she's helpful and knowledgeable about your storage needs and the matching space that's right for you. I have three spaces of different sizes, suitable for each content with in, all of which Sarah has recommended. SHE'S AWESOME"

"Life Storage is been great to me. Plenty of available space and easy access in and out of the storage units. Very clean as well. Sarah and Amanda are very friendly and eager to help. Definitely suggest this location."

"Amanda was amazing!!!!!!"

"Very friendly and welcoming. Hands down the best storage unit I’ve came across. Thank you guys! Great team work."

"Amanda at the front desk was very helpful and accommodating with getting the storage unit all set up and prepared."

"Amanda was very courteous and friendly. She helped me set up my new rental space and update my auto payment for both of my storage spaces. I really like the clean storage building."

"Super nice storage place!"

"Sarah is Fantastic to work with regarding any situation. She listens to the situation and then explains how she can help solve the problem. Sarah also is helpful to answer any questions I have and is very accommodating."

"Sarah was great to work with. We had loaded and moved a 4 bedroom house and drove 14 hours to unload to an apartment and a storage unit. We finished loading our unit and realized that we still had to much left. It was near closing and we had to return the truck. Sarah quickly found us another unit on the same floor so that we could finish our job. The facility is clean and secure. Great place and wonderful staff."

"Sarah from life storage was AMAZING!!! She really helped us out when we were in need of storage tonight with only an hour to spare. She had top notch professionalism and made us feel extremely welcomed!!"

"Sarah walker is the best she is very friendly and has good customer service"

"Sarah did a great job very helpful and made the process very easy."

"Amanda provided great customer service!"

"I’ve had my unit for several years and Sarah has always taken great care of me. I love going into the office and seeing here there. Always nice and helpful. Amanda is lovely as well. So good for you guys picking great people to work in your office. Good worker’s are hard to find these days"

"Thanks Ms. Sarah for your recent customer service. I’ve been utilizing your facility since April of 2020 and you have been a pleasure to work with. Thanks to you and your team for keeping unit safe"

"Amanda and Sarah as always incredibly helpful and friendly!"

"Thanks Ms. Sarah for the help with my storage unit. You made the transition process easy."

"Sarah helped me out this morning on my second unit here at my Lewisville location. She was so friendly and professional. My experiences here have been great so far."

"Ms. Walker is the best! Very professional and courteous!"

"Amazing service, Sarah was accommodating and super friendly!!! I would and will recommend life storage in Lewisville to everyone"

"Thanks to Ms. Sarah, I had a great experience! She was very helpful throughout the process. The storage is well kept and clean."

"I've made 5 trips moving things to storage and there were no carts available each time. I could only take what I could carry from my car so it took a long time."

"Second time I've had to wait on a cart. If you're looking to store somewhere that offers convenience, this is not the place. Only one cart is available for use in the entire building and you have go to the office and sign out for it ."

"I don't know what to say but amazing things about Miss Sarah. Just relocated here from Atlanta and I'd have to say her attention to detail got me here safely and my items stored safely as well. Nothing was sugar-coated and sometimes you need someone like that to help you out. Really went above and beyond but she also helped me find a place to live before making it to Texas which was amazing. Service was incredible prices great.I have nothing but good things to say thank you so much and I appreciate their help so much. Helped me with a few questions that I had and even came back out in the rain to assist me! Super cool. I look forward to renting with you guys in the future."

"I rented a storage at LifeStorage store #1043 in Lewisville. Sarah was incredible! She answered all of our questions and alway went above and beyond our expectations! She is the very best and I would recommend both LifeStorage and Sarah to anyone needing storage! Thank you LifeStorage and Thank you Sarah! A+++"

"Sarah was awesome! Very helpful at move in and very friendly!"

"Great service by Ms Sarah!"

"Lady in the office is a terrific help!"

"BEST EMPLOYEES EVER!!!-KAITLYN & SARAH I called at 5:00 pm thinking they were closing at 6:00 pm. Little did I know they they close at 5:00. I was 20 minutes away with a 26-ft Uhaul truck. This was was my first time and I hadn’t paid for the storage unit yet. They were already locking up and shut down the computers. By the time I pulled in they got the system back up and despite several technical difficulties they both stayed 90 minutes after hours to so that I wouldn’t be stranded with a full truck for another day. They had even clocked out and likely weren’t getting paid during this time. These two employees went way out of their way to ensure I was taken care of!!! Please give these two a raise! Have never had customer service this good!!!!!"

"Kaitlyn and chuck were very sweet people. I had the best experience if you want outstanding customer service and good prices they won’t disappoint"

"Love the new staff!! So nice and helpful and better than the old staff the manager now was so sweet and went out of her way to help me."

"We received excellent service. Mr Lee the store manager is very helpful and friendly. The storage units are very clean."

"Me and my wife had visited the facility to see property and check for pricing kaitlyn had helped us and was amazing she was so sweet and made sure all of our questions were answered. property was clean and had a nice layout. If anyone comes here ask for Kaitlyn she made everything very easy going."

"Signed up for a storage unit 3 or 4 months ago. Good experience signing up. Sarah was friendly and professional. Price was reasonable. However, we soon noticed that the fluorescent light fixtures in the corridor in front of the unit were flickering to a degree that made it difficult to spend any time going through our storage items. We reported this to the front desk more than once, and were told that a request had already been put in to correct this problem (which was evident in many places throughout the facility). After patiently waiting a couple of weeks, I managed to contact a manager (Carmen) who had responsibility for this store. She informed me that, due to the pandemic, it was very difficult to get the maintenance contractor to show up, as they were short of staff. Nevertheless, she promised someone would take care of this within a week or so. Nothing came of this. It is now early December and the light fixtures are no better, perhaps even worse. It is extremely unpleasant to spend any time in the unit, leading to headaches after a short while. I would imagine this condition could affect the health of anyone with neurological problems. I understand others have complained as well, to no avail. It should not be an unreasonable customer expectation that basic light fixtures are maintained regularly and problems fixed promptly. Disappointed and still waiting...."

"One cart for the whole building. Usually two, but now down to one. If you store here, getting a cart is a wait."

"My boyfriend and I moved out a few days ago, it was a really nice place."

"Staff and facility was super clean the store manager Sarah was a pleasure to speak with and helped me with purchasing boxes and gave me some really great tips!!"

"Well run facility,clean and secure,pleasant staff A+"

"Store was very clean and was a very easy process"

"The 5 star ratings are crap and probably paid for. The Manager here is horribly rude! The facility is kept at least 80 degrees (have proof of this) in the Summer even though Sarah claims it is kept at 78. The AC was out for several months while they claimed to be replacing them.  Corporate has made it impossible to speak with anyone, regardless of any number you find online, and instead of dealing with the complaints (unless it is on the BBB website), the messages go straight to the local store which is of course what the complaint is about.  Once there, they skirt around the issue as well. I feel terrible for the folks units that have been broken in to, because I highly doubt they will see any help from this company at all, even though we pay monthly insurance for the "protection." I won't even begin to write my feelings of how greedy this company is by raising everyone's rent another $20/month directly after a pandemic begins.  Really?! Protect your belongings and money - rent elsewhere. If by chance you check, you will see I RARELY post reviews (positive or negative)...this is only the 2nd one since I joined Yelp in 2012. P.S. I read most of the MANY BBB complaints and have no doubt they are true."

"Excellent"

"The customer service I received in my short time at Life Storage has been great. Everyone is very knowledgeable, and friendly. One associate, Manger Sarah Walker, stood out the most for going above and beyond. Thank you all for what you do."

"The customer service I received in my short time at Life Storage has been great. Everyone is very knowledgeable, and friendly. One associate, Manger Sarah Walker, stood out the most for going above and beyond. Thank you all for what you do."

"Too few carts to use when needed"

"Awful customer service. I believe the area manager didn't want to help me because of retaliation due to the fact I placed  a negative review. Jasmine was a real pleasure to work with ."

"For the very first time, I was accidentally late on a payment. The late charges almost DOUBLED my monthly amount. I wasn't even a week late before I remembered to pay it. Really? A company acts like this during this pandemic?"

"Very disgusted with this company charging fees during this crisis."

"Great Place to store your items the associate Sarah is friendly and very accomadating. This is a very clean facility I would recommend to all"

"I found this facility to be clean , Friendly. The associate Sarah was very professional. Went by to buy moving supplies and they had everything I needed. Sarah was very helpful.  If you need boxes or moving supplies I recommend this location."

"Nice carts, nice AC, decent billing system for storage, feels a bit like being in a scary movie when you're there alone at night and the lights are flickering BUT it's kept very clean and secure so, great for indoor storage!"