We at Life Storage want to maintain the best storage facilities in Rockwall, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"We're going through a difficult move, selling one house and buying another within days of each other. Too much stuff, the arduous task of packing, sorting, managing all while working. Everyone knows the drill. That's why moving ranks as one of the most stressful. When I realized that I needed a temporary space to help manage the move I found Life Storage. It turns out, I needed 3 spaces to get me through the process. I've used 3 methods to get these spaces. The first was a phone call and the person who helped me was amazing. The second time, I set it up in the office. Those girls were thorough, helpful, and on point. I then set up the 3rd space online. It didn't matter what method I used, it was easy, quick, and made my transition better. The space is clean and always has someone watching. It is by far the best storage facility I've ever used. Nice job!"
"service was great. Stori and Michelle were both very helpful and kind. Stori was helpful answering our questions over the phone. Michelle took care of us when we arrived. Everything ran smooth and were were able to store our belongings without hesitation. Thank you"
"We had a great experience. Costumer service was great. Stori and Michelle were both very helpful and kind. Stori was helpful answering our questions over the phone. Michelle took care of us when we arrived. Everything ran smooth and were were able to store our belongings without hesitation. Thank you"
"I was able to sign up and get a locker within 1/2 hour.
Great website, clean facility and looks very secure.
I was greeted by a very professional employee to answer any questions that I may have. Good stuff."
"I went into the facility office to inquire about a small storage unit. Michelle greeted me at the front door, welcomed me in and was very personable and extremely helpful. She told me what units were available and the price of each and walked me through the process for securing a unit. The whole facility is super clean and very well kept.
Very pleased with the customer service I received from Michelle and also pleased with the unit I rented."
"We've been using this facility on and off for the past couple of years and we've always had professional service by Stori. Clean facilities, easy to get to and you can bring a full size 26 ft U-Haul truck in. We've tried other facilities over the years and Life Storage stands out with customer service that makes you feel like family."
"Life Storage in Rockwall is a very nice, clean and new facility. The manager Stori is very pleasant to work with and is very accommodating. She has excellent customer service skills and is very pleasant. I rented a unit for 6 months and was very happy with the facility and its location. Highly recommended !!"
"These people are GREAT! First we drove by! Clean and safe! Also I did not have to wait for someone to call me back! I did everything online! There is also some one there every day! We were there when the lawn crews were there they did a nice clean job!"
"Shout out to Stori! This facility is always spotless clean and everything in working order. Every time I visit my storage unit, she is out and about and stops by to check in with me. So happy I chose this facility for my storage needs."
"I was able to rent a climate controlled unit and pay for it on a Sunday afternoon. I accessed it the same day without interacting with anyone. The units are kept very neat and extremely clean. They check the area’s daily to make sure everything is ok. They call if there is any problem and are exceptionally nice and will help you in any way they can. I highly recommend using Life Storting Rockwall. You will be very happy with your decision."
"This place is AWESOME!!!! The manager goes above and beyond in every way, the place is spotless clean, well maintained and they monitor the grounds CONSTANTLY. This is by far the best place I’ve ever used. Business for life. A+++++++"
"Stori Chapa the manager for this location was extremely helpful, professional amd courteous. She was very knowledgable amd the initial paperwork process was quick amd easy. She explained everything related to creating an online account , auto pay as well as the hours and times for access to the facility and my unit.
I am very happy to be moving my personal belongings to this facility."
"I highly recommend Life Storage.
It is very clean, easy access & I feel safe leaving my personal belongings there.
Stori is so sweet & helpful .
She made a very hard transition in my life so much easier."
"Stori, the manager, is amazing! Great customer service. My family and I drove for three days from Cali to Rockwall and to get to Lifestorage and not have to stress and worry over a nice clean east to access storage to put all our belongings was amazing! Thank you Stori!"
"Life storage facilities are neat and clean. The staff is polite and accommodating. Stori the manager is helpful and easy to work with. She answered all my questions and was flexible on my move on date. Thank you!"
"I inherited a bunch of stuff from my mother and had excess stuff myself of my own too. I looked at many storage units in the area, and this one was easily my choice. The facility is new and clean. The staff is friendly and helpful. One day, I absent-mindedly locked my unit incorrectly; the slider was not pushed in. Skyler (I think) called me right away so I could come fix my lock and secure my items. They are above and beyond."
"Stori and Dakota both were very helpful, kind and polite. The Life Storage is almost brand new and is very clean. I feel the property I have stored there is safe. I don’t feel I have to worry about rats or other types of insects."
"We needed a storage unit and actually under estimated the size we needed.
(the movers were laughing at us - good naturedly, of course)
Quickly got switched to an appropriate size and got in. They even called to tell us we didn't quite get the door locked shortly after we left.
Easy in and out. very clean - brand spanking new!"
"I selected this facility because of all the 5 star rave reviews and so far it has not disappointed. Happy to be leaving my own 5 star review now. Thank you to Stori, manager of this facility, for a quick, easy, and super friendly move in. They offer great first time move in specials too!"
"I would give this storage facility a higher rating, if I could. It is new, clean and has reasonable hours. The management is top notch and will help you find the best options for storing your belongings. It's in a nice and quite area and very secure."
"This is a great facility. It is located not far from I-30 in a very secure and safe area. The manager, Stori and her team are always so caring and welcoming to the patrons at this location. They were able to help accommodate my move in when I wasn’t able to be there in person, and be very supportive with informing me of insurance options that would help the maintenance of my items. They also run great promotions for new renters, and are some of the most respectful customer service providers I’ve worked with.
They’re also hiring, for anyone who’s also responsible and customer service oriented looking for a good work environment."
"I want to give more stars as this storage building is new and clean. But, the BEST part is the lady that works in the office onsite, Stori Chapa. Extremely helpful! Stori helped me find the correct size for my furniture. I started thinking I would need a 10X10, but after talking with Stori, she suggested the next size up. She was so right, as my movers needed this size unit. I still had a little space for other personal items. Life Storage has a great employee. Not easy in today’s workforce."
"Space is new and clean. Store manage Stori is great. Very helpful and informative. The front of the store has an “office” card o accommodate someone who needs to stay there for a little bit.
Storage units are gated, very clean."
"If you are in need of quality storage and great customer service with the ease of online capability in a super safe area of Rockwall Texas, look no further. I was helped by a sweet woman named Stori. The facility is very large and can accommodate everything from small indoor climate control to large outdoor conventional storage units. Security is top notch and the grounds are very clean. I rate this company and establishment 5 stars overall. On a side note I am a stickler for dirt and dust much more than the average person so my only slight complaint would be that the units were not perfectly swept out. Most were. Other than my picky observation this entire establishment deserves every bit of 5 stars. Thanks again Stori!!"
"We couldn’t be any happier with Life Storage. Great service, Clean, well lighted facility and nearby. Our rental agent, Stori was helpful and friendly. They do check the facility before leaving and found one of our units was unlocked. They secured it and notified us. Many thanks for the good customer service!
Melanie & Steve"
"This is one of these nicest storages I’ve used and such a sweet staff. Stori is so nice and took great care of us! Also in a very convenient location with little traffic. I recommend these storages to anyone who needs one!"
"So happy with Stori’s help & how professional & knowledgeable she is! Our home sold in a few days & we were looking for somewhere to store our things while our new build is finishing up. Our units are immaculate & we have no worries storing our household here in between our moves."
"Great new facility, no long term contracts, fair pricing. Plus the paperwork was a breeze. Actually no paper. It’s all online, cool. The manager made me feel like I was right at home. Needless to say I give the place two thumbs up."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8297, we offer great property security systems and clean, affordable storage units to rent for the residents of Heath, Rowlett, Fate, and other neighborhoods in Rockwall, TX. Call us with questions, reserve online, or click here to compare other storage units in Dallas.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental