A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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2101 Double Creek DrRound Rock, TX 786647.3 Miles Away
Customer Reviews - Life Storage #1041, Austin
We at Life Storage want to maintain the best storage facilities in Austin, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"unprofessional, untimely assistance but had not issues collecting payment . Look elsewhere if you want YOUR car to be accessible without having to wait for days for them to unlock it."
"Worst storage experience I have ever had in my life! PLEASE STAY CLEAR OF THIS LOCATION! RENT HERE AT YOUR OWN PERIL!
I had my car stored here and they put a red lock on my unit even after I had made a payment. They held my car hostage and there was no one in the office for a week even during office hours. VERY VERY UNPROFESSIONAL.
They essentially held my car hostage. It is also an electric car and it was out of battery so each day the car was in there there was a risk of permanent damage to it. I called and spent north of 6 hours on the phone with corporate and the local area manager couldn’t be less bothered with me.
WORST space renting experience ever!! Stay clear of LifeStorage in general and especially this location. Whatever you’re storing isn’t safe. They can’t be trusted and aren’t professionals."
"Do not use Life Storage unless you want to have your things up for grabs on storage auction! They will lock up your things even when payments are kept up to date, as my friend recently discovered."
"Super friendly and informative staff! Got a tour of the unit before I moved in, spacious and air conditioned. The packaging items are great too, sofa protector and TV protector. Thanks!"
"I've rented here for the past three years and have had no problems. Will be moving out tommorow. Customer service has always been solid. Very forthright in their communication. Would definitely recommend!"
"Delores and sibyl are just amazing ladies!!! I rented my storage unit online and somehow it got messed up so I went in the office and spoke with them and they saved the day! Highly recommend this place and these ladies! They did everything they could to accommodate me and get it right! Happy customer here!!!!"
"I can't even begin to explain how fd up this place is. Their elevator is over A YEAR expired. Them goes on to make passage agressive hand drawn cardboard signs being rude and unfrofessional. They so don't allow you to use their carts. They are so difficult to obtain and are kept in their office. Unbelievable. Worst."
"This is by far the best experience I have had with renting a storage. Delores is always so kind and polite. She is always available and answers questions to the best of her ability. I would highly recommend if your looking for a great location to consider here."
"Don't not rent with Lifestorage. I had a space here and I moved out in April and I was told by the AM that I would get a refund I still have not gotten the refund. I have tried to call and talk to someone but yet noone is ever working this store. I talked to Dolores the other day and was told no notes and that she would get back with me I am still waiting. Don't rent with this company any where."
"Dolores was so helpful! She gave us good recommendations and was very direct and honest. Just the kind of service we were looking for in the midst of a stressful move."
"For the 5th straight month now, their website will not load my account page preventing me from paying my bill. Messaged them several times with no response. Now i have to pay via phone which charges an additional fee to pay my bill."
"Definitely not a terrible place. I do like that the unit air conditioner however elevators are constantly broken and there’s never anybody up front so you can ever get a cart to help move things"
"No carts to put your belongings on to help ease the transition from vehicle to storage. Elevator and door code must be entered each time you enter or exit storage facility. Bothersome."
"The wall of my storage unit was pierced by a bullet, so now anyone can peek in and see all the items I have stored there. No effort was done to try to move me to another unit, Soon afterward, I received notice that my monthly rate was going up by $25 a month. It's also bothered me that out of the entire large facility, there are only two carts available at any one time to help you move large loads and these are only available if there's someone at the front office. If you're coming on a weekend, good luck in getting one. And the final straw happened when I urgently needed an item from my unit this weekend but BOTH elevators were not working (or were being held up by other movers at the same time) and the stairwell doors to the upper floors were locked. Since my unit is on the second floor, I couldn't even get in to retrieve my belongings and no one was in the office at 3PM on a Sunday afternoon to help me. I'm done with this place, even though it's the most convenient place to me. If you need to conveniently get to your stuff, pass this place by. You'll have to enter your code every step of the way and they make it to where it's a chore just to get to your unit and you feel captive if you try to move out."
"It's time I find another storage location. First, the wall of my storage unit was pierced by a bullet, so now anyone can peek in and see all the items I have stored there. No effort was done to try to move me to another unit, Soon afterward, I received notice that my monthly rate was going up by $25 a month. It's also bothered me that out of the entire large facility, there are only two carts available at any one time to help you move large loads and these are only available if there's someone at the front office. If you're coming on a weekend, good luck in getting one. And the final straw happened when I urgently needed an item from my unit this weekend but BOTH elevators were not working (or were being held up by other movers at the same time) and the stairwell doors to the upper floors were locked. Since my unit is on the second floor, I couldn't even get in to retrieve my belongings and no one was in the office at 3PM on a Sunday afternoon to help me. I'm done with this place, even though it's the most convenient place to me. If you need to conveniently get to your stuff, pass this place by. You'll have to enter your code every step of the way and they make it to where it's a chore just to get to your unit and you feel captive if you try to move out."
"I had an issue, when asking for a store manager, I was informed there wasn't one. I asked for the next person in charge, after calling and stopping by, my issue was not resolved. I myself sent an email to the districtt manager/ area manager Mr. Stewart with no response. Assuming the next person in charge would check their emails as they don't
have a store manager, would want to provide a better customer experience. Poor service ."
"This company is an absolute joke. Constantly raising rates while lowering expectations. Truly impressive how they manage to swindle people who need longterm storage into rates that seem cheap at first by using customer service tactics that seem authentic and positive, at first.
Oh yeah, if you forget the gate code don't bother even coming, because they're barely around during office hours. I've come three times in the middle afternoon, and there's always been a sign that says "we'll be back at 4:30 pm" or something ridiculous like that."
"The facility is very nice. However, they have very few carts available as they have been stolen. They require you to sign out for the ones they do have, but they should also implement a time limit."
"Angela is amazing!!! I'm thinking of moving to the area and needed to see where I would be storing my belongings until the house was available. I have been to so many different storage companies around the area and none of them compare. The customer service I recieved was a breath of fresh air from the last place I came from. Angela answered every single one of my questions and concerns about the facility. She went above and beyond to make me feel at ease with knowing my belongings would be safe if I was to use this location. She was courteous and shockingly the best personal experience I have had in quite some time! I definitely would not hesitate to store my belongings at this location with this amazing staff!! Thank you again Angela it was such a pleasure meeting you and having all my concerns put at ease! Truly a blessing to this company!"
"Very helpful service from Angela and Dillon! They were very upfront about the costs for renting each storage unit and were very accommodating to my requests for a particular unit and services included!"
"This is such a great Place Angela and Dillon made me feel at home great place for your storage needs. These two go above and beyond. Rented storages before and nothing like the great customer service I got from these two. Thank you guys"
"Need more people at front desk one person to check in people and one to take payments one to run the grounds or just have 2 people working at least dang...I want forever to make my payments and if I go on line to pay I have to pay extra so I have to wait in line I feel like I'm being punished for not paying on line"
"Spoke to Dillon, the store manager on duty. He was very patient, polite and helpful. Answered all my questions and reinforced my decision to use their facility."
"Love this location so glad that I picked this location for storage needs. Very clean and very friendly staff. I didn't know what size I needed and Angela was very patient with me she showed me 3 different sizes. Need storages this is the place to go. Ask for Angela she's awesome"
"Service desk folks are always super helpful. The issue is with security. My storage unit was robbed and they were unable to see who did it because of the lack of cameras. They said there was no camera facing my outside facing unit. Thousands of dollars of personal items gone and no leads."
"Angela was so thorough at explaining everything and made the entire process so easy! Will definitely recommend LifeStorage and Angelo to anyone I know with storage needs."
"Great and friendly place. They have all your Moving needs. Something came up so I have to move from the round Rock Location to this Location and Angela is Amazing so blessed she will be here Now."
"The staff at Life storage was amazing! They were very accommodating and extremely helpful. I greatly appreciated that they understood my situation and circumstances and did whatever they could to help me out!"
"I am a very happy customer of life storage. I have used life storage#8030 location for 4 months and they offered great service. I was worried about varying monthly charges, but except on second month all other months rent + insurance remained the same... The staffs in this location are extremely helpful and understanding. Recommend this storage place to all Austin people who are looking for a storage place."
"Came in to get a new storage unit and Alex helped me tremendously. Helped me pick just the right size storage unit for my needs. And definitely made my move alot more pleasant. Ill be using this place for all my storage needs. Thanks Alex for all of your assistance."
"I have been consistently impressed by this location. When reserving a storage unit over the phone the employees were always cordial and accommodating, even after numerous reschedulings on my end. When I arrived I was assisted by Alex, who thoroughly guided me through the rental process as well as providing me with a tour of the facility. The facility itself appears clean, secure, and well-maintained."
"Great spot to store my dads stuff. Very clean and friendly folks. Alex was especially helpful getting us a good deal and all signed up. I am confident his stuff will be safe and secure there."
"Alex is great, but you cant use carts after they close and if you fail to sign the cart back in you're charged $300, which is not actually part of the rental agreement."
"Alex at the Parmer lane location was super helpful. I booked my reservation online and he made sure to call me right away to go over the entire process. Once I arrived at the location to sign the contract Alex was friendly and thorough."
"Alex was super helpful in getting us moved into the storage unit with the dollies and making sure we were taken care of! Getting our items in the unit was a breeze because of his help."
"I would love to give a shout out to Zaia for being patient an awesome with me in take time to walk me through in give me what I needed in not just make a sale in i thank you for your great customer service you rock.👍🏾🎯🌹🥂"
"This location is very CLEAN , the staff is very professional & helpful!! Alex , Zaya & there’s 1 more female lady that I met I forget her name , BUT THANK YOU ALL FOR EVERYTHING... I’ll recommend them over any other storage company !!!!!!!!!!!!!"
"Had an awesome experience with this location. Alex was amazing at helping me load the bodies to and from the storage unit. I love how helpful they've been each time I need to visit. I should disclose that they're halloween decorations. 👍 Glad they're keeping up the standard of great customer service."
"very happy my company pick this location. staff is very helpful and keep good watch on what goes on around facility. they definitely go the extra mile. would highly recommend this location."
"Alex, Dani, Isiah, and Zaia make coming here a GREAT joy. And Alex doesn't mind helping out. Customer service at it's BEST!!!! THANKS GUYS FOR THE GREAT SERVICE. In addition, they keep this facility top notch CLEAN."
"I have used a 10 x 10 unit for over 2 years. The facility is clean, we'll run and customer service focused. The office staff is thoughtful, courteous and they go the extra mile to accommodate individual customer needs."
"Isaiah was very attentive and accommodating. He helped me get the best possible deal and thoroughly explained the terms and conditions of my rental. Pleasant and professional young man. I would definitely recommend LifeStorage to people in the future."
"Melba is awesome. Always friendly and makes things a good time. Our storage door broke and she was quick to take action and get us going in another storage."
"Gate is always "broken/out of service". Facility is NOT secure. Break in's happen frequent here. Insurance forced on you at move in does not cover anything."
"For my first time having to use a storage facility, this experience has been nothing short of a learning one. The customer service Ive received since day one has been stellar. From Brian making what couldve been very difficult situations, smooth, to Katrina helping work out some very stressful paperwork and really being there to walk me through what was going on with my account and working to help get it resolved. Although Id hope to not have to use a storage facility again, Katrina and company have made it where if I did, Id be back to LS and recommend."
"Brian was unbelievable! I was soo hot and he gave me water!! So enjoyed talking with him-I came back and got an additional storage -keep up the good work Brian!!"
"A few of weeks ago, my storage was broken into. The solution from life storage was to move my belongings into another unit, on the inside not only was it more expensive, they did not offer to help me move my belonging
I was also told that they could not have a repair person there, until after the weekend, which would have left my belongings totally exposed, the lock was cut off and the door was bent outward. I finally convinced them to called out a repair person that day, but told the worker not to let them start to work on my storage, until I was there. I had to leave work to be there and was minutes away. When I got there, sure enough, the repair guys were there working on the door.
I went to the storage this past weekend to get some of my Winter clothes and my key did not work, for the lock that was purchased from LifeStorage. I was told that, (It was not their lock, It was a Cubesmart lock) even though I purchase it from them. So, I had to go two days without warm clothes. I had to wait until a manager, Brian, would be there, which would not be there until the following Tuesday. When I went there today, I was informed that I would have to pay $25 for the lock to be cut off and would have to purchase another lock.
Each time, I spoke with the Regional Manager, I think her name is Natalie, who was very rude. I emailed her today to tell her what I was being told and she never responded, but did call Brian, to tell him to offer me a old lock that they had, with one key. I informed him that I would not accept a lock that only had one key. As far as I am concerned, it could be an inside job. I took the old lock, that he cut off for me and will be taking it to a locksmith to see if they lock had been changed out by someone. This is a brand new lock and the keys have always worked. I pay monthly for this storage, thinking that my belongings are secure, especially since it is gated and suppose to have cameras. I feel like I have been treated as if I am the criminal."
"Brian is respectful and personable. Excellent customer service.This facility has been AMAZING! That all changed today after a run in with his vile abusive manager... if you store things here RUN find other storage before you have the misfortune of having to interact with Carmen, the area manager."
"Brian has been so much helpful to me here. I love storing here. Got me out of my lien, helping me keep all of my goodies. I thank you guys so much. Love working here with Brian. Thank you, Jackie"
"The manager kicked me out for parking in front of the office and walking in thru the walk thru gate to get some tools I had in my storage unit for a late night emergency service call for a stranded motorist. I am a mobile mechanic and it's not practical to bring all of my tools and equipment with me on all jobs, which is why some of it is in my storage unit. Many people have 24 hour access, as I see them come and go late at night after regular gate hours. I am a fairly new tenant been here less than a month and haven't had time to go in the office when the manager is there and not busy or on lunch or whatever but when I signed up for my account online I checked the box for commercial use when it asked if it was for commercial or personal use. It did not give me any kind of option or even a place to note that I need to request 24 hour access. The manager says they dont have 24 hour access but they clearly do. I was given a letter stating that I had less than a week to move out and that was it. No warning of any kind for going thru the unlocked gate, no letter stating to correct the situation by this certain date just a letter to vacate which my bill for my 2nd month was not even due yet by the time the letter said. The manager has been extremely rude since the first time he talked to me about going thru the gate and saying I had to move out. The time frame he gave me was unreasonable and I'm not even sure it is legal the way he is pushing me out and today he said I had til 5 PM to be out so I show up at 4 PM to get everything and he refuses to let me get my stuff and proceeds to call the cops on me for no reason. I wouldn't rent here if you are a normal person. The manager is a Buffalo Bill's fan too btw... lol. I'm gonna see what my lawyer can do about this."
"Over a year ago till now, I have to say... This is by far the best storage in Austin, Texas. All due to the outstanding and committed customer service provided till the end. Thanks for all the help by allowing customers grab or recycle their items needed before moving out. Brian is sure the best in customer care. I will definitely comeback and also recommend new customers here."
"I have been using this storage facility for over a year, and just today cleaned out my unit. The facility and staff have been terrific. Brian is always on top of everything and has a positive and helpful attitude (even with problematic customers), and always offers helpful information about this business and others in the area."
"Brian was awesome, helpful, informative and very personable. The process was so easy and the facility was super clean and neat. I highly recommend this storage to anyone that needs a great storage facility!!!"
"Very affordable and cheapest prices for van rentals cheaper than uhaul i will tell everyone this is the cheapest nicest place to have your personal belongings"
"Well maintained. Having to put in three different codes is a pain. One to get in the property, them to get into the AC door, third to go up the elevator."
"the unit and property met expectations, and having restrooms, which were clean, exceeded expectations.
Brian, the manager is the best. He was and is knowledgeable, most helpful in both acquiring my first and then second unit, and goes above and beyond my experience with other managers. He even called to let me know when I had not locked my unit properly, so that I could promptly get it locked."
"Brian was extremely personable and helpful. The unit is clean and the entire building is spotless! Definitely recommend this place if you need to store your things."
"I know, I know it's just a storage facility but this one is different. First off Brian Diebel, the store manager was so friendly and accommodating - not in a "suckup for my business way" but in a real honest Texas friendly way that made us feel welcomed and comfortable doing business with him and storing hour stuff here. We had some special needs and he more than exceeded our expectations. It was hot and he gave us cold bottled water. We needed my sister in laws ID and he helped us get it emailed. He did everything but help us move the heavy stuff - and he would have probably done that if we'd asked him to. Overall = this was an above average - WAY above average - transaction. Just storage - yea but a GREAT price and exceptional customer service. And by the way, the place was 'clean as a whistle'. Thanks Brian - welcome to Texas. Good Job."
"Wow! I am very impressed with the level of service my husband and I just got at this location. Usually moving into a storage unit is a hassle but Brian made it so simple, he treated us like friends and he even helped us back our trailer into our unit! I would definitely recommend and use this location again."
"Brian was incredibly helpful to my wife and I as we were moving some furniture out of our unit. He made me giggle too by posing for celebratory selfies with me. Really glad we came here!"
"5 star when everything working but oddly there is always one thing broke here it seems been only with this company few months. (First the gate to keep ppl out if dont belong, now elevator, so were using other side of buildinh) other wise Brian the on site manager is friendly. I've seen him walking the property around 10 with his pup. Good place so far!!!"
"Although the company changed ownership toward the end of my usage, the transition went smoothly. Other than a slight increase in the monthly fee, I was not aware of changes."
"Such an easy and great experience! Provided water for us and helped me get the best bang for my buck! Great management and nice facilities. Everything I ever needed. Will use again!"
"Brian was very nice he gave very excellent service he explained everything ,This life storage was excellent it was the cheapest storage I ever had if I could do it again I would so if I need a storage I will come to this location and deal with Brian I love talking to him he is a people person thank you and thank you Brian"
"Brian was very helpful I needed help moving my tv so he took his lunch break and used his car to help me move the rest of my stuff and the tv idk how I would I have moved my stuff into storage if it wasnt for him"
"Brian was soooo helpful!!! The unit that i first rented door was jamming and he helped me get the unit next to it so i could move my stuff with ease!!!! Super helpful and made at least one of my moving headaches easy!!! Thanjs again Brian for your help!!"
"Brian was soooo helpful!!! The unit that i first rented door was jamming and he helped me get the unit next to it so i could move my stuff with ease!!!! Super helpful and made at least one of my moving headaches easy!!! Thanjs again Brian for your help!!"
"Had a great experience today!! Manager Brian Diebel was a great sign that today was a great day to move. Thank you for your hospitality and willingness to help. We appreciate you!!"
"I just want to say first hand that Brian Diebel is a huge help. He made getting a unit smooth and painless. He answered all of my questions without hesitation and without having to go back and forth. Definitely a true leader in this industry. I would highly recommend getting a unit here and working with him. He went above and beyond on customer service. Definetly can't get this type of customer service at any other place in town. That is for sure.
Thank you Brian for all your help!"
"Daniel was fantastic! He made the process of getting my storage unit very smooth and easy. Best customer service considering he was very busy from the time he unlocked the door. Explained every thing very well and even walked me out to the keypad to show me my gate code. Keep up the good work Daniel!"
"While I was browsing storage locations. Daniel helped me figure out which size and price would work best for me. He is a great help and very good at his job. He is a great employee to work with if you are wanting someone helpful and patient."
"Worst experience ever! I called this location to get pricing and thought everything was set. When I came in, the "manager" Daniel Goethe couldn't answer any of my questions, couldn't give me the right pricing, and said RACIST remarks towards me and my family. I paid the administration fee of $25 and when I was about to sign the rental agreement, I noticed it wasn't the right pricing. I asked him to please fix it and saw that he didn't know how to do that. I went ahead and called another life storage location to see if I could just go back to that place but they said I had already gotten a unit at the Parmer lane location. I asked for my money back and told the "manager", why he didn't know how to do much if he was a manager. He took offense to this and started giving me attitude. My uncle ( who was waiting outside) came in and asked him why he was talking to me like that. Daniel Goethe then said "she's calling me stupid". The situation escalated when we left the store and he followed us outside yelling "GO BACK TO MEXICO" several times. My family was in the car along with my 8 year old brother. I started recording him and he kept yelling racist things and "TRUMP TRUMP TRUMP". I have never experienced such racist hateful acts until yesterday. He also called my cellphone number to tell me "that video isn't gonna do you any justice". I told him to please not call me because it was harassment. So disappointed that a manager behaved this way towards paying customers. I had rented with life storage before and didn't have a problem until now. Never going back again. If you're a minority DONT COME TO THIS LOCATION."
"Brian, was very helpful. Im moving into area and was wondering about the different storage options I had. He was very knowledgeable about the different units available. The store was remarkably clean. He showed me multiple units pursuant to my needs."
"Needed a last minute storeroom for a few things and this location was close by. VERY friendly staff, clean facility and excellent pricing. All units are climate controlled and secured by code operated gates, doors and elevators."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #1041, we offer great property security systems and clean, affordable storage units to rent for the residents of Walnut Creek, North Lamar, Eubank Acres, Pioneer Hill, and other neighborhoods in Austin, TX. Call us with questions, reserve online, or click here to compare other storage units in Austin.
Store Office Hours
Mon: 9:30 am - 6:00 pm
(Closed 11/28)
Tue: 9:30 am - 6:00 pm
Wed: Closed
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
