Storage Units near Walnut Creek in Austin, TX 78754

"This is such a great Place Angela and Dillon made me feel at home great place for your storage needs. These two go above and beyond. Rented storages before and nothing like the great customer service I got from these two. Thank you guys"

"Great Customer Service Angela and Dillon are amazing. So glad I picked this location for my storage needs"

"Need more people at front desk one person to check in people and one to take payments one to run the grounds or just have 2 people working at least dang...I want forever to make my payments and if I go on line to pay I have to pay extra so I have to wait in line I feel like I'm being punished for not paying on line"

"Use any other storage place but here."

"Nice size storages the employees are nice as well nothing bad to say love it"

"Although a short stay, highly assistive staff and clean, secure location for my heirlooms!"

"Clean facility. Friendly staff."

"Spoke to Dillon, the store manager on duty. He was very patient, polite and helpful. Answered all my questions and reinforced my decision to use their facility."

"I been with Life Storage for years and I love them."

"Love this location so glad that I picked this location for storage needs. Very clean and very friendly staff. I didn't know what size I needed and Angela was very patient with me she showed me 3 different sizes. Need storages this is the place to go. Ask for Angela she's awesome"

"Service desk folks are always super helpful. The issue is with security. My storage unit was robbed and they were unable to see who did it because of the lack of cameras. They said there was no camera facing my outside facing unit. Thousands of dollars of personal items gone and no leads."

"Quick and beyond easy, I never got the name of the man at the front desk but his sense of humor is awesome"

"Really nice, helpful staff. The units themselves are clean and well kept. I recommend."

"deal with these guys on a daily . would highly recommend this facility. no issues and very easy to work with."

"Great customer service Angela is sweet. She treats  you like a friend.  Will recommend every one that needs storage to go see her"

"Angela was so thorough at explaining everything and made the entire process so easy! Will definitely recommend LifeStorage and Angelo to anyone I know with storage needs."

"Great and friendly place. They have all your Moving needs. Something came up so I have to move from the round Rock Location to this Location and Angela is Amazing so blessed she will be here Now."

"C very knowledgable and helpful employee"

"The staff at Life storage was amazing!  They were very accommodating and extremely helpful.  I greatly appreciated that they understood my situation and circumstances and did whatever they could to help me out!"

"I am a very happy customer of life storage. I have used life storage#8030 location for 4 months and they offered great service. I was worried about varying monthly charges, but except on second month all other months rent + insurance remained the same... The staffs in this location are extremely helpful and understanding. Recommend this storage place to all Austin people who are looking for a storage place."

"Really easy to work with. We were in a tight situation and Alex worked quick to get us an open unit."

"Easy to work with, good clean storage spaces!! If you need a unit for moving or just to clean up the house look these guys up!!"

"Alex was very kind and helpful. I greatly appreciate his assistance"

"Came in to get a new storage unit and Alex helped me tremendously. Helped me pick just the right size storage unit for my needs. And definitely made my move alot more pleasant. Ill be using this place for all my storage needs. Thanks Alex for all of your assistance."

"I have been consistently impressed by this location. When reserving a storage unit over the phone the employees were always cordial and accommodating, even after numerous reschedulings on my end. When I arrived I was assisted by Alex, who thoroughly guided me through the rental process as well as providing me with a tour of the facility. The facility itself appears clean, secure, and well-maintained."

"Great spot to store my dads stuff. Very clean and friendly folks. Alex was especially helpful getting us a good deal and all signed up. I am confident his stuff will be safe and secure there."

"Alex is great, but you cant use carts after they close and if you fail to sign the cart back in you're charged $300, which is not actually part of the rental agreement."

"Nice, well kept facility. Alex in the front office was great. He worked quickly and helped get me a unit ASAP. Thank you Alex!"

"Alex at the Parmer lane location was super helpful. I booked my reservation online and he made sure to call me right away to go over the entire process. Once I arrived at the location to sign the contract Alex was friendly and thorough."

"Alex Perdue was very helpful! Great customer service and well mannered!"

"A very clean and state of the art storage facility. Alex in the office was super cool and helpful. Recommend! They could use a few more dollies..."

"Alex was super helpful in getting us moved into the storage unit with the dollies and making sure we were taken care of! Getting our items in the unit was a breeze because of his help."

"Alex was super helpful and quick with answers to all my questions!"

"Alex was very helpful and understanding!! Answer all the questions I needed thanks again Alex"

"I would love to give a shout out to Zaia for being patient an awesome with me in take time to walk me through in give me what I needed in not just make a sale in i thank you for your great customer service you rock.👍🏾🎯🌹🥂"

"Alex was super helpful. The movers left my door unlocked and he called promptly to make sure it was secure"

"Alex and Zaia were so personable and helpful when we we talking with them. Great place to store your belongings."

"Great job beginning to end"

"This location is very CLEAN , the staff is very professional & helpful!! Alex , Zaya & there’s 1 more female lady that I met I forget her name , BUT THANK YOU ALL FOR EVERYTHING... I’ll recommend them over any other storage company !!!!!!!!!!!!!"

"Had an awesome experience with this location. Alex was amazing at helping me load the bodies to and from the storage unit. I love how helpful they've been each time I need to visit. I should disclose that they're halloween decorations. 👍 Glad they're keeping up the standard of great customer service."

"very happy my company pick this location. staff is very helpful and keep good watch on what goes on around facility. they definitely go the extra mile. would highly recommend this location."

"Alex, Dani, Isiah, and Zaia make coming here a GREAT joy. And Alex doesn't mind helping out. Customer service at it's BEST!!!! THANKS GUYS FOR THE GREAT SERVICE. In addition, they keep this facility top notch CLEAN."

"I have used a 10 x 10 unit for over 2 years. The facility is clean, we'll run and customer service focused. The office staff is thoughtful, courteous and they go the extra mile to accommodate individual customer needs."

"Good facility. Alex made the check in process very easy and convenient."

"Isaiah was very attentive and accommodating. He helped me get the best possible deal and thoroughly explained the terms and conditions of my rental. Pleasant and professional young man. I would definitely recommend LifeStorage to people in the future."

"So glad to have moved my stuff here. I was at bee safe and that place was ran by a bunch of teenagers come here and rent. Great customer service"

"Melba is awesome. Always friendly and makes things a good time. Our storage door broke and she was quick to take action and get us going in another storage."

"Just to say Google maps is wrong, the entrance is off of parmer."

"Great climate controlled storage."

"Gate is always "broken/out of service". Facility is NOT secure. Break in's happen frequent here. Insurance forced on you at move in does not cover anything."

"It was a great experience, quickly processed everything so I was able to finish preparing for my move."

"Life Storage was overall a great facility to store at. I enjoyed the climate controlled units especially."

"For my first time having to use a storage facility, this experience has been nothing short of a learning one. The customer service Ive received since day one has been stellar. From Brian making what couldve been very difficult situations, smooth, to Katrina helping work out some very stressful paperwork and really being there to walk me through what was going on with my account and working to help get it resolved. Although Id hope to not have to use a storage facility again, Katrina and company have made it where if I did, Id be back to LS and recommend."

"Brian and Katrina are the Best LifeStorage Management Team I know THATS why I rent at there Facility, Thk U for making them Management."

"Brian was unbelievable! I was soo hot and he gave me water!! So enjoyed talking with him-I came back and got an additional storage -keep up the good work Brian!!"

"Brian was so nice and helpful! A joy"

"Brian and Katrina are awesome! They are very helpful and happy to work with."

"A few of weeks ago, my storage was broken into. The solution from life storage was to move my belongings into another unit, on the inside not only was it more expensive, they did not offer to help me move my belonging I was also told that they could not have a repair person there, until after the weekend, which would have left my belongings totally exposed, the lock was cut off and the door was bent outward. I finally convinced them to called out a repair person that day, but told the worker not to let them start to work on my storage, until I was there. I had to leave work to be there and was minutes away. When I got there, sure enough, the repair guys were there working on the door. I went to the storage this past weekend to get some of my Winter clothes and my key did not work, for the lock that was purchased from LifeStorage. I was told that, (It was not their lock, It was a Cubesmart lock) even though I purchase it from them. So, I had to go two days without warm clothes. I had to wait until a manager, Brian, would be there, which would not be there until the following Tuesday. When I went there today, I was informed that I would have to pay $25 for the lock to be cut off and would have to purchase another lock. Each time, I spoke with the Regional Manager, I think her name is Natalie, who was very rude. I emailed her today to tell her what I was being told and she never responded, but did call Brian, to tell him to offer me a old lock that they had, with one key. I informed him that I would not accept a lock that only had one key. As far as I am concerned, it could be an inside job. I took the old lock, that he cut off for me and will be taking it to a locksmith to see if they lock had been changed out by someone. This is a brand new lock and the keys have always worked. I pay monthly for this storage, thinking that my belongings are secure, especially since it is gated and suppose to have cameras. I feel like I have been treated as if I am the criminal."

"Brian is respectful and personable. Excellent customer service.This facility has been AMAZING! That all changed today after a run in with his vile abusive manager... if you store things here RUN find other storage before you have the misfortune of having to interact with Carmen, the area manager."

"Brian was so helpful every time I came for a visit!"

"Katrina & Brian were more than helpful. Great location for my bussiness."

"Brian & Katrina were very helpful. Clean facitly, highly recomend."

"Brian has been so much helpful to me here. I love storing here. Got me out of my lien, helping me keep all of my goodies. I thank you guys so much. Love working here with Brian. Thank you, Jackie"

"The manager kicked me out for parking in front of the office and walking in thru the walk thru gate to get some tools I had in my storage unit for a late night emergency service call for a stranded motorist. I am a mobile mechanic and it's not practical to bring all of my tools and equipment with me on all jobs, which is why some of it is in my storage unit. Many people have 24 hour access, as I see them come and go late at night after regular gate hours. I am a fairly new tenant been here less than a month and haven't had time to go in the office when the manager is there and not busy or on lunch or whatever but when I signed up for my account online I checked the box for commercial use when it asked if it was for commercial or personal use. It did not give me any kind of option or even a place to note that I need to request 24 hour access. The manager says they dont have 24 hour access but they clearly do. I was given a letter stating that I had less than a week to move out and that was it. No warning of any kind for going thru the unlocked gate, no letter stating to correct the situation by this certain date just a letter to vacate which my bill for my 2nd month was not even due yet by the time the letter said. The manager has been extremely rude since the first time he talked to me about going thru the gate and saying I had to move out. The time frame he gave me was unreasonable and I'm not even sure it is legal the way he is pushing me out and today he said I had til 5 PM to be out so I show up at 4 PM to get everything and he refuses to let me get my stuff and proceeds to call the cops on me for no reason. I wouldn't rent here if you are a normal person. The manager is a Buffalo Bill's fan too btw... lol. I'm gonna see what my lawyer can do about this."

"Over a year ago till now, I have to say... This is by far the best storage in Austin, Texas. All due to the outstanding and committed customer service provided till the end. Thanks for all the help by allowing customers grab or recycle their items needed before moving out. Brian is sure the best in customer care. I will definitely comeback and also recommend new customers here."

"Brian was extremely helpful. Made the process of finding the perfect sized unit extremely easy!"

"I have been using this storage facility for over a year, and just today cleaned out my unit. The facility and staff have been terrific. Brian is always on top of everything and has a positive and helpful attitude (even with problematic customers), and always offers helpful information about this business and others in the area."

"Brian is Friendly and great!"

"I want to say this Brian was amazing and only reason I stayed and if I ever need again I'll find him.thanks for hiring such a good person."

"Brian is fantastic, very friendly, and helped us get exactly what we needed. Most personable staff and storage facility we have ever used."