Storage Units near South Congress in Austin, TX 78745

"Beautiful remodeled storage. Secure and will take deliveries for you."

"Highly recommend renting a storage unit here! The woman at the front desk was so helpful. We were happy to find a storage facility that's indoor (especially in this heat)."

"Checking into Life Storage was unbelievably a piece of cake. Zach, the manager, was welcoming and one of the friendliest that I've come across from other storage places. Being a first time tenant of Life Storage made a huge impression by the cleanliness and security of the facility. First impressions last a lifetime and that's exactly what this establishment has showed me. Even when I was entering the were others coming out complimenting how the customer service was very personable and they seemed glad that they made the choice to be here. Y'all come check it out, great location, easy access!!"

"Overall a solid experience, as expected. Space was clean and available as promised. Insurance will cost you anywhere from $14-$16 extra per month, but has coverage up to 4 to 5,000 respectively. Try to get advantage of the free truck rental and free first month promotional codes. Local site manager was great. He’s the reason I’m giving 4 stars instead of 3. He was knowledgeable even through it was all new for him. The most difficult thing was the onboarding, the main number to dial - nobody ever picked up and at the other locations the front office was always empty."

"Danielle at LifeStorage was so helpful! She had the best hospitality! She helped us after a super hectic day of moving and made it so easy to check in to our reservation. Highly recommend!! :)"

"Best Storage ever! Super helpful and fantastic service!"

"Danielle went above and beyond and had an amazing attitude when supplying me with a storage unit! She provided such a fun work environment and made the process as simple as as possible. She even made sure that my boxes were secured with a rope of elastic bands she made herself, since I was going on a bus ride home :). Such fantastic customer service and very well-kept facility, would definitely recommend this service (and request Danielle if you can ;))."

"This is a beautiful storage facility. I called customer service at Life Storage for a last minute rental, as my reserved storage rental at another company was oversold and unavailable. With a packed moving truck and no where to go, Life Storage was able to accommodate us quickly and efficiently. Thank you Zach and Mark. I recommend this place for climate-controlled strange."

"Greatest storage ever!!"

"Danielle was the best when my roommate and I went just before closing one day to get a unit! She was friendly and helped us get a great storage unit at the best price. So happy with my experience!"

"Danielle was so friendly and welcoming. She showed us multiple different storage unit sizes and talked us through what each of them may or may not fit! She’s knowledgeable and friendly. I will recommend this location to my friends!"

"Nice place, and Danielle is doing a great job!"

"this storage place was very nice and the staff, especially Danielle, was very friendly with us and was kind enough to stay later to help us with the unit. Looks pretty secured as well."

"Very nice storage unit and good customer service!"

"The beautiful lady who was kind enough to offer bottled water; thank you for your kindness; much appreciated and unexpected !!"

"Best storage facility in Austin Texas!! Great Customer Service!!"

"Don't rent here. The worst management, the dumbest policies that don't take the customer's needs into account, and if you call them on the lies they told you to get you to sign their contract, they will tell you "Too bad for you. You signed a contract." It's a damn shame. The place is really nice looking, very clean, and conveniently located. Don't rent here."

"They helped us find exactly what we needed thank you!!"

"Nice, clean, and friendly. Just wish the gates were open until at least 10 pm."

"Instead of asking us to kindly leave the premises after 7 minutes of their closing time, they threatened us and said they called the police. We lost track of time, but their first warning was that they called the police on us. We have a storage and just finished moving our stuff in it. We are also black soooo, we’re kind of scared to just even talking to the police with everything that’s going on. So yeah that wasn’t cool at all."

"Addison is amazing! instant confirmation call on my online reservation and lined up a truck for me and answered all my questions! Very happy Nick C"

"Excellent, brand new facility with very professional and helpful staff."

"Worst experience I've ever had with this company. My unit, as well as many others, got broken into and the majority of my items were STOLEN. The maximum insurance amount they support covers up to $5K, which barely covered everything I owned. They do not have security guards on premises, nor do they have cameras inside the location. Look at the pictures to understand the gravity of what happened when I stored my items with this company. When attempting to contact the store manager, it took me a week to get a hold of him and they have been very unsympathetic to the fact that most of my belongings were stolen. The kind of damage and negligence that happened at this location is unacceptable, especially for a company who is in the business of storing and keeping your belongings safe. You can obviously tell whoever did this had a LOT of time to do the damage that they did, and none of the staff can tell me what time or day this incident occurred. I hope the same does not happen to you."

"Addison at Life storage helped us set up for a 5x10 and was very professional. Company and staff deserve our best compliments. 10/10 New building Fast service, and affordable. Cyberpunk"

"I stored some of my belongings here for a couple of years before moving to Colorado. There is rat feces in all of my boxes that were in this storage unit, in addition to tiny beetles in all of my things. I'm surprised I haven't found a dead rat yet. I've probably found about 100 beetles since unpacking earlier this week, and keep finding more and more each day. I would not recommend this Life Storage unit and will not be using Life Storage again!"

"Clean and secure. Safe. Great staff!"

"Gates not working horrible management"

"Very reasonable and convenient."

"My experience w.Life Storage began very nicely. I hada service dog w.me and Susan S. and another employee kept saying how beautiful my service dog was. I was never told she could not come on the property til after the 3rd, month of service there. Thenon one day after work I noticed a man w.a brown van dealing drugs on the premises. Then on other days I noticed customers were sleeping on their storage units. One man that rents from there goes into an empty unit and is using the restroom.w.the door open to the unit. This is an ongoing thing. Susan's seems to favor certain customers and us quicke to accuse others of doing these type of things on the premises. I was accused myself of living in the storage. When all I would do is go back and forth to there, to or from work and get my things needed for the day. I was harassed in a rude manner by Susan S.to vacate the property for having my service dog and sleeping on the premisses.When I was truly not doing so. Iam planning to take further action. Due to the fact that I made my payment for the month and still had til the 12th, of May, 2020. I will never refer anyone to Life Storage or this particular location:4515 South Congress Ave./ Austin, Tx.78745."

"Very courteous and proffesional . Amanda Oliva answered all my questions and was very helpful. I would highly recommend Life Storage to anyone looking to store their property"