Self Storage Units near Austin in Round Rock, TX, 78681

"Martha was amazingly friendly and professional! Always offering any assistance necessary! Wish all businesses had this type of employee."

"Great place and clean!"

"Amazing customer service...Martha and Mike are great!! Def recommend"

"Great staff and experience. The loading bay made moving in and out a breeze"

"Thanks Michael for the best customer experience and helping me find the optimal unit for my needs!!"

"Very friendly and helpful, always on top of my needs. Even nice enough to open the door for me!"

"Clean, good management and fair prices."

"Great customer service"

"Martha and Michael were amazingly polite and helpful. The facilities were pristine and I will definitely use them again in the future!"

"Clean and safe and easy to access"

"The store is very nice and I enjoy the units and walkway. Very Clean. The only reason why it is not a 5 star is the way they try and will nickel & dime everything you do and make it hard to solve the issue. When you sign up they will force you to use there locks they have, You will will have to pay $14.99 for. Did not think much of it at the time. I did everything online and set up direct Payment when I signed up . Month later, I get a call and saying I never paid my first month payment. I said that is strange I did it Online. I say I can pay now if you want. They said sure, I mentioned to them if they could set me up with auto pay. They said no, Only way is through the website. I asked if they sent me a bill. They said they don't send bills. So you cant get a bill mailed and send them them money or pay through your banks bill pay This is where I figured it was on purpose as he would not waive the $20.00 late fee being a few days late. (first call was today). When you go online to pay the system, it asks you for a store number (who knows that), I had to call back and ask for it. Your unit number and the gate number (sent to you in another separate email when you sign up). I get the store and unit number to sign up for paying online but I think the gate number is to through you off when you sign up to do it later. Then I get this email for there fees... I was told you have to pay in person or its a fee over the phone, Its a fee online too if you don't sign up with an account. • Make a one-time guest payment online ($4.95 payment fee) • Call 833-LIFE-PAY to use our automated payment line ($4.95 payment fee) • Call our office and pay over the phone ($9.95 payment fee) • Mail a check or money order"

"Love this storage facility. All staff is very friendly and help. Place is well kept up and clean. Will continue to do business here!"

"Michael and Martha are so pleasant and helpful. Being a home stager, I move in and out of storage A LOT. The facility is always clean and the staff is always wonderful. I'm a happy customer!"

"Life Storage gives me the comfort I need knowing my belongings are beyond secure. The facility is always clean inside and out.  The enclosed loading dock is a nice plus.  Mike is extremely kind and very accommodating, always providing exceptional customer service."

"Great place, super clean and easy to book online. If you have questions the manager, Michael, is very helpful. Everything is really clean!"

"This place is great, lots of extra nice little details like angled corners to move carts easier. Big clean loading bay. Easy to book online too!"

"Great facility! Very clean and great loading zone. Mike the manager was very helpful and accommodating. Highly recommend this storage facility 👍🏼"

"Facility was always easy to access. Staff was always super friendly whenever I had questions regarding anything related to my storage needs. Closing out the storage unit was super easy. Only reason I got rid of the storage unit was because it was no longer needed. But, if I need any other storage needs I will be coming back to Life Storage in the future!!!"

"Helpful people and a clean facility! One of the better price rates in town too."

"I've leased there for two years now and can't recommend this Lifestorage location higher.  The staff (Michael and Martha) are great.  They have accommodated me beyond expectations.  Sometimes they open the door for me remotely from their office when I walk up to a dock door just because they saw me walking up.  Of course if you are loading in or out they will lock the doors open for easy access.  They keep a key for me in the office and sometimes receive shipments and put them in my space.   Friendly, courteous, helpful, professional... They would get six stars if I had another star to give them."

"What an awesome facility 😊. Friendly staff, easy access, perfect storage solution! We were able to get a unit online…in an urgent situation we had a unit within minutes! Highly recommend!"

"Great service at a great place."

"Great facility, wonderful staff. Michael can answer any questions you may have. I would definitely recommend Life Storage."

"Very clean facility - pricing was very fair- terms of rental were great- Martha and Micheal were wonderful to work with! I would definitely recommend Life Storage Round Rock!"

"Michael @ LS goes the extra mile to answer your questions as well as providing information on things I did not think of to ask! Thanks for watching my back Michael! It is refreshing in current times to receive quality customer service."

"Warm welcoming and friendly service!"

"Martha and Michael in the office were so amazing and polite. The facility is clean and well maintained. I had the best rental experience here and would recommend it to anyone."

"Very polite and clean space."

"Mr. Ocel was very helpful!"

"Helpfully and good enough for the price you have to pay for it."

"Incredibly helpful and easy to work with. They even have boxes if you should need them. Michael Ocel was so helpful!"

"Mike assisted me with the rental and I very impressed with his professional courtesy, he was extremely kind and helpful.  Martha is awesome, very patient and detailed while giving me a tour of the facility. They really care about their work and the customers. Life Storage is by far the absolute best in customer service."

"Mike assisted me over the phone with the rental and I ver impressed with his professional courtesy, he was extremely kind and helpful. I met Martha when I went to the facility, she was awesome, very patient and detailed with her explanation as she gave me a tour of the facility. She cares about her work and her customers. Life Storage is by far the absolute best in customer service."

"Front desk was always helpful and friendly every time I came in. The facility itself is clean and we'll lit and it's easy to get to all the units regardless of elevator location."

"Michael and Martha were amazing! They got me into a great unit and were so kind and helpful! 😊"

"Michael and Martha were awesome! Great customer experience and the place is great as well!"

"Love this place! Close to me and very clean. Staff couldn’t be more helpful. Michael is the man. Always a pleasure doing business with him."

"Michael has always been so nice from our move to questions. Extremely clean and friendly. They have worked with my schedule when I had a late night move in."

"This place is AWESOME AND AMAZING! It's clean, cool, nice amount of storage space oh and you can do everything right on the website... Yep you can reserve, check-in, pay for, AND GAIN ACCESS AND RECEIVE ACCESS CODE right on the website. * FYI IMPORTANT: My suggestion though if you don't want to hassle with getting to the office during their hours, make an account with them before you reserve so you don't hit any snags that will make you have to get a staff members assistance"

"Michael and Martha were very friendly and walked us through the process step by step! The facility is clean and well kept, and it’s well lit as well. I would recommend this place for anyone looking for a storage unit."

"Customer service of staff at this location is fantastic! Facility is very new and nice. Pricing is good."

"Great service"

"Good service and good quality!:)"

"Beautiful and temperature controlled. Easy and contactless instructions to just get right on in. Seamless transaction. But my favorite part of it all was the customer service that was tip top. I had never rented a storage unit before but Michael put my nerves at ease and made the situation perfect. Thank you!"

"Great storage location and options. Place is clean and easy to move in. Michael the manager is very helpful and available. Highly recommended"

"This Life Storage has been great for me. I have two spaces and I'm very active in them. I receive multiple shipments every week and I'm occasionally in the space at odd hours. Michael Ocel is always there when I need him. Often he opens the door for me as I walk up because he sees me coming. If I'm unloading or loading he locks the door open. When I receive packages he puts them in my space and leaves me an email telling me what has arrived. When Michael is out his other staff is also very attentive and knowledgeable. This Life Storage is much more than a storage space for me. It's more like a branch office. I can't recommend them high enough!"

"Michael O. Was very professional and efficient, he made the process as smooth as possible!"

"The facility is very accessible, well-lit and seems very secure. Prices are also pretty competitive. We've stored our stuff there for over a year with no issues. Things have gone so well, we went back to get an additional unit for extra storage and Michael Carillo was super nice in terms of helping with get that setup."

"Appreciate the Great customer service from Michael. Thank you sm"

"Super convenient sign up process. Units are very clean with easy access to unload. Well lit and secure. Checks all the boxes!"

"Michael was a joy to work with today. He was very helpful and informative!"

"Michael provided excellent service!"

"Gentlemen that works there was super nice."

"Incredible service every time"

"Had good service and help from both Mikes...they look the same!"

"The guys I worked with Were absolutely great and helpful. I would highly recommend them In the future if I need a storage I will go to them"

"Secure and clean! The manager Michael is awesome!"

"We just recently started renting with life storage and so far love it! The facility is always clean and the staff is friendly and kind. We are very happy with our experience! If you need a storage unit in Round Rock, life storage on 620 is the place to go!!"

"Awesome customer service. They're on top of things!"

"Clean, kept at a comfortable temperature, 2 elevators and entrances, roll carts provided."

"This place is fantastic! It's clean and very well maintained. Both Michaels are very helpful, polite, knowledgeable and do a super job at every aspect. I rented on line but had to go in because my drivers license had expired due to the covid crunch at DPS. The whole process was qucik and seamless. Prices are also great. If you need storage, rent it here"

"Great safe storage place! I rented for about 4 months..always felt safe..very clean!"

"My mother rented a 10 x 10 Wow! Clean well lighted Climate controlled If i ever need a unit, this is for me!"

"I love this place! I have rented all my units online and the process has been flawless. Additionally, the place is very clean and the staff is super friendly and helpful. Recently, Catherine helped me close out one of the units that I had. Again, super painless. The gentleman who works there is also really friendly, but I never caught his name. I can highly recommend this facility if you need a storage unit for any reason"

"Nice and Clean facility, very well maintained, climate controlled and friendly staff."

"Richard at store# 0864 was very nice and easy to do business with. Place was super clean and easy access to load and unload. I will definitely recommend this place to family and friends."

"Nice news and clean. AC is cool and storage is environmentally controlled."