Self Storage Facility near Austin in Round Rock, TX 78681

"Great place easy access"

"Highly recommend. Easy process to move in and out. Clean facility. Great customer service."

"Moving to a new place can be intimidating, but Michael at this location made me feel like I never left home. He wears a smile better than most I’ve seen, he was incredibly helpful, and ultimately made the process so simple. Thank you so much. I wish I could give more stars."

"Martha has been great to work with over the past year."

"The staff is extremely profesional. Very clean and safe place!"

"Martha was extremely patient and helpful!"

"Love the staff. Know them on a first name basis and they are absolutely the best!"

"It has been such an easy process with Life Storage and the staff go above and beyond to accommodate our needs. The front office attendant, Martha, is absolutely a pleasure to work with. She has been a gem in helping us manage our units. We have rented three units and although we moved out of state, we always felt our belongings were safe. The building itself is maintained so well and very clean. I highly recommend Life Storage in Round Rock!!!!"

"Excellent service, very convenient"

"This has been a great experience! It is so easy to rent a unit online and it feels safe and extremely clean."

"I work with a lot of storage companies, I love this one. My client is a home stager and she does alot of moves. Michael from #8365 always makes sure the doors remain open when he is on site to make sure the move out and move ins are smooth. Great above and beyond staff."

"Very clean facility! Amazing customer service. Martha and Michael have been of great help."

"Martha was super helpful!"

"Fantastic unit, great service!"

"Michael and Martha were amazing at getting us into a unit for our daughters college items. The building is always so well kept and feel safe no matter what time."

"Awesome service and great team!"

"Thank you Michael for you excellent customer service."

"Great Customer Service! Very convenient for location. Awesome nice staff."

"Very nice place. Never had any issues and Ms. Marta was great."

"Clean. Great people working here."

"So great, personable and professional highly recommend 👍"

"Great service. Great staff. Martha was awesome in helping get moved in and then moved out. Didn’t need the storage for too long but if I ever need one again I won’t hesitate to come back here."

"Michael gave excellent customer service, and I would definitely recommend this life storage!!!"

"Mr. Ocel was a wonderful help in setting up my storage unit! Very patient and kind! Showed me what the size would look like before I purchased. Helped me with my lock and helped me the next day when I forgot my pass code. Very nice and helpful man and explained all the charges. Also found out that his mom came from my hometown back in South Texas! Small World!"

"Had a great experience leasing here! Martha was always helpful"

"Martha and Micheal are fantastic. If I ever need storage again, I’ll definitely be back to this location."

"Just a wonderful business opportunity"

"The agent was extremely helpful and made me feel as if I was the only customer she had.I have always been treated supremely and it is well managed and clean."

"My first storage ever unit and can’t say nothing good things. Great facility, quality space. Martha at the front desk represents the staff very well, great customer service."

"I moved out on my automatic payment date, and they were nice enough to cancel the payment!"

"Michael was a great help to us while storing our belongings here before our move. Great location and friendly staff!"

"Super easy, super close by and super friendly! No hassles at all!!"

"Martha is awesome and Michael was a great help. I highly recommend the Round Rock Life Storage."

"Easy access, clean, climate controlled and nice workers."

"Martha is awesome"

"This site was always clean, well maintained, hassle free and secure. Highly recommend!!"

"Friendly staff, clean facilities. Life Storage is a good choice."

"Pros: clean, seems secure Cons: expensive, customer service is mediocre (no one available when I called and when I stopped by-both times were midday workweek), made to buy a lock for the door ($19.99) that can’t be used anywhere else and then you’re asked if you want to donate it back🙄"

"Awesome, friendly staff. Can't go wrong here."

"Great storage place and great people. Highly recommended!"

"Came in to get some information about this location and find out about how they run things. After speaking to Michael the manager for a few minutes I got all my questions answered. He was happy to point me in the right direction for what I was looking for. I will be renting from Life storage because of Michale at the 620 location."

"Excellent facilities, kind, caring staff"

"Martha was great!"

"Great place! Staff is extremely helpful and very nice."

"Easy procedures both in and out and seems to be well-maintained facility."

"If you need a little room this place is amazing! Martha is wonderful, too!!!"

"I had previously been renting a smaller sized unit at this location for over a year and decided to switch to a bigger unit. They were able to get me into a bigger unit at a decent rate and I was assured that this was not a promotion, because fees tend to go up after the promotional period is over. Six months into my new unit, I received an email from their management that my rate would increase the following month without explanation. I made contact with the office to find out what happened and was promptly told the typical corporate B.S. line of supply-and-demand, inflation, too many people moving to the area etc. and that they (Corporate Greed) can raise their fees at will. Don't want to get a nasty surprise? Recommend to get your rate locked in for specified period."

"Michael & Martha were Excellent!!"

"Hands down best csr and staff. Helped me with a issue flawlessly. Thank you Mike and Martha, you two are awesome!"

"Great experience all around! Always felt assured my items were safely stored."

"Martha was amazingly friendly and professional! Always offering any assistance necessary! Wish all businesses had this type of employee."

"Great place and clean!"

"Amazing customer service...Martha and Mike are great!! Def recommend"

"Great staff and experience. The loading bay made moving in and out a breeze"

"Thanks Michael for the best customer experience and helping me find the optimal unit for my needs!!"

"Very friendly and helpful, always on top of my needs. Even nice enough to open the door for me!"

"Clean, good management and fair prices."

"Great customer service"

"Martha and Michael were amazingly polite and helpful. The facilities were pristine and I will definitely use them again in the future!"

"Clean and safe and easy to access"

"The store is very nice and I enjoy the units and walkway. Very Clean. The only reason why it is not a 5 star is the way they try and will nickel & dime everything you do and make it hard to solve the issue. When you sign up they will force you to use there locks they have, You will will have to pay $14.99 for. Did not think much of it at the time. I did everything online and set up direct Payment when I signed up . Month later, I get a call and saying I never paid my first month payment. I said that is strange I did it Online. I say I can pay now if you want. They said sure, I mentioned to them if they could set me up with auto pay. They said no, Only way is through the website. I asked if they sent me a bill. They said they don't send bills. So you cant get a bill mailed and send them them money or pay through your banks bill pay This is where I figured it was on purpose as he would not waive the $20.00 late fee being a few days late. (first call was today). When you go online to pay the system, it asks you for a store number (who knows that), I had to call back and ask for it. Your unit number and the gate number (sent to you in another separate email when you sign up). I get the store and unit number to sign up for paying online but I think the gate number is to through you off when you sign up to do it later. Then I get this email for there fees... I was told you have to pay in person or its a fee over the phone, Its a fee online too if you don't sign up with an account. • Make a one-time guest payment online ($4.95 payment fee) • Call 833-LIFE-PAY to use our automated payment line ($4.95 payment fee) • Call our office and pay over the phone ($9.95 payment fee) • Mail a check or money order"

"Love this storage facility. All staff is very friendly and help. Place is well kept up and clean. Will continue to do business here!"

"Michael and Martha are so pleasant and helpful. Being a home stager, I move in and out of storage A LOT. The facility is always clean and the staff is always wonderful. I'm a happy customer!"

"Life Storage gives me the comfort I need knowing my belongings are beyond secure. The facility is always clean inside and out.  The enclosed loading dock is a nice plus.  Mike is extremely kind and very accommodating, always providing exceptional customer service."

"Great place, super clean and easy to book online. If you have questions the manager, Michael, is very helpful. Everything is really clean!"

"This place is great, lots of extra nice little details like angled corners to move carts easier. Big clean loading bay. Easy to book online too!"

"Great facility! Very clean and great loading zone. Mike the manager was very helpful and accommodating. Highly recommend this storage facility 👍🏼"

"Facility was always easy to access. Staff was always super friendly whenever I had questions regarding anything related to my storage needs. Closing out the storage unit was super easy. Only reason I got rid of the storage unit was because it was no longer needed. But, if I need any other storage needs I will be coming back to Life Storage in the future!!!"

"Helpful people and a clean facility! One of the better price rates in town too."

"I've leased there for two years now and can't recommend this Lifestorage location higher.  The staff (Michael and Martha) are great.  They have accommodated me beyond expectations.  Sometimes they open the door for me remotely from their office when I walk up to a dock door just because they saw me walking up.  Of course if you are loading in or out they will lock the doors open for easy access.  They keep a key for me in the office and sometimes receive shipments and put them in my space.   Friendly, courteous, helpful, professional... They would get six stars if I had another star to give them."

"What an awesome facility 😊. Friendly staff, easy access, perfect storage solution! We were able to get a unit online…in an urgent situation we had a unit within minutes! Highly recommend!"

"Great service at a great place."

"Great facility, wonderful staff. Michael can answer any questions you may have. I would definitely recommend Life Storage."

"Very clean facility - pricing was very fair- terms of rental were great- Martha and Micheal were wonderful to work with! I would definitely recommend Life Storage Round Rock!"

"Michael @ LS goes the extra mile to answer your questions as well as providing information on things I did not think of to ask! Thanks for watching my back Michael! It is refreshing in current times to receive quality customer service."

"Warm welcoming and friendly service!"

"Martha and Michael in the office were so amazing and polite. The facility is clean and well maintained. I had the best rental experience here and would recommend it to anyone."

"Very polite and clean space."

"Mr. Ocel was very helpful!"

"Helpfully and good enough for the price you have to pay for it."

"Incredibly helpful and easy to work with. They even have boxes if you should need them. Michael Ocel was so helpful!"

"Mike assisted me with the rental and I very impressed with his professional courtesy, he was extremely kind and helpful.  Martha is awesome, very patient and detailed while giving me a tour of the facility. They really care about their work and the customers. Life Storage is by far the absolute best in customer service."

"Mike assisted me over the phone with the rental and I ver impressed with his professional courtesy, he was extremely kind and helpful. I met Martha when I went to the facility, she was awesome, very patient and detailed with her explanation as she gave me a tour of the facility. She cares about her work and her customers. Life Storage is by far the absolute best in customer service."

"Front desk was always helpful and friendly every time I came in. The facility itself is clean and we'll lit and it's easy to get to all the units regardless of elevator location."

"Michael and Martha were amazing! They got me into a great unit and were so kind and helpful! 😊"

"Michael and Martha were awesome! Great customer experience and the place is great as well!"

"Love this place! Close to me and very clean. Staff couldn’t be more helpful. Michael is the man. Always a pleasure doing business with him."

"Michael has always been so nice from our move to questions. Extremely clean and friendly. They have worked with my schedule when I had a late night move in."

"This place is AWESOME AND AMAZING! It's clean, cool, nice amount of storage space oh and you can do everything right on the website... Yep you can reserve, check-in, pay for, AND GAIN ACCESS AND RECEIVE ACCESS CODE right on the website. * FYI IMPORTANT: My suggestion though if you don't want to hassle with getting to the office during their hours, make an account with them before you reserve so you don't hit any snags that will make you have to get a staff members assistance"

"Michael and Martha were very friendly and walked us through the process step by step! The facility is clean and well kept, and it’s well lit as well. I would recommend this place for anyone looking for a storage unit."

"Customer service of staff at this location is fantastic! Facility is very new and nice. Pricing is good."

"Great service"

"Good service and good quality!:)"

"Beautiful and temperature controlled. Easy and contactless instructions to just get right on in. Seamless transaction. But my favorite part of it all was the customer service that was tip top. I had never rented a storage unit before but Michael put my nerves at ease and made the situation perfect. Thank you!"

"Great storage location and options. Place is clean and easy to move in. Michael the manager is very helpful and available. Highly recommended"

"This Life Storage has been great for me. I have two spaces and I'm very active in them. I receive multiple shipments every week and I'm occasionally in the space at odd hours. Michael Ocel is always there when I need him. Often he opens the door for me as I walk up because he sees me coming. If I'm unloading or loading he locks the door open. When I receive packages he puts them in my space and leaves me an email telling me what has arrived. When Michael is out his other staff is also very attentive and knowledgeable. This Life Storage is much more than a storage space for me. It's more like a branch office. I can't recommend them high enough!"

"Michael O. Was very professional and efficient, he made the process as smooth as possible!"

"The facility is very accessible, well-lit and seems very secure. Prices are also pretty competitive. We've stored our stuff there for over a year with no issues. Things have gone so well, we went back to get an additional unit for extra storage and Michael Carillo was super nice in terms of helping with get that setup."

"Appreciate the Great customer service from Michael. Thank you sm"

"Super convenient sign up process. Units are very clean with easy access to unload. Well lit and secure. Checks all the boxes!"

"Michael was a joy to work with today. He was very helpful and informative!"

"Michael provided excellent service!"

"Gentlemen that works there was super nice."

"Incredible service every time"

"Had good service and help from both Mikes...they look the same!"

"The guys I worked with Were absolutely great and helpful. I would highly recommend them In the future if I need a storage I will go to them"

"Secure and clean! The manager Michael is awesome!"

"We just recently started renting with life storage and so far love it! The facility is always clean and the staff is friendly and kind. We are very happy with our experience! If you need a storage unit in Round Rock, life storage on 620 is the place to go!!"

"Awesome customer service. They're on top of things!"

"Clean, kept at a comfortable temperature, 2 elevators and entrances, roll carts provided."

"This place is fantastic! It's clean and very well maintained. Both Michaels are very helpful, polite, knowledgeable and do a super job at every aspect. I rented on line but had to go in because my drivers license had expired due to the covid crunch at DPS. The whole process was qucik and seamless. Prices are also great. If you need storage, rent it here"

"Great safe storage place! I rented for about 4 months..always felt safe..very clean!"

"My mother rented a 10 x 10 Wow! Clean well lighted Climate controlled If i ever need a unit, this is for me!"

"I love this place! I have rented all my units online and the process has been flawless. Additionally, the place is very clean and the staff is super friendly and helpful. Recently, Catherine helped me close out one of the units that I had. Again, super painless. The gentleman who works there is also really friendly, but I never caught his name. I can highly recommend this facility if you need a storage unit for any reason"

"Nice and Clean facility, very well maintained, climate controlled and friendly staff."

"Richard at store# 0864 was very nice and easy to do business with. Place was super clean and easy access to load and unload. I will definitely recommend this place to family and friends."

"Nice news and clean. AC is cool and storage is environmentally controlled."

"Highly recommended!! Michael was extremely kind, helpful and professional. We also love that the facility is always kept extremely clean."

"Very clean, secure and well run facility. The staff couldn't be nicer. My wife and I needed to store some new furniture before moving to a new house. The manager was kind enough to help us move some (rather heavy) stuff."

"Love this storage facility. Always clean and the units are easy to access. Wish it was 24 hour access but understand why they have operating hours."

"In addition to the highest possible ratings I could offer, I'd like to add that the location is very convenient and I always felt safe while visiting my unit."

"Super convenient location, exceptionally clean units and friendly staff! Super safe location, right by Starbucks, and easy 24 hour access for loading and unloading."

"Ms. Becca is always a joy and I look forward to seeing her when I come in."

"I never thought self storage could be so nice, so easy, so affordable. From my first phone call to Rebecca to loading in all my stuff, I keep breathing a sigh of relief. I may be the only person who pops their head in just to say Hi to the folks in the office. 'Nuf said"

"I loved the fact that when I moved in they give you 24hr access to get your stuff in."

"I reserved space at a couple of spaces plus had interaction with other locations for vehicle rental. Everyone was super knowledgeable and really friendly but professional. Great customer service."

"Clean facility, great front desk staff."

"The front ppl were so helpful and knowledgeable about the building and paperwork/policies."

"Clean place, actually very clean place. Good rates, nice people."

"The employees at my storage unit were always polite,friendly and,helpful. Pleasure to see a business interested in it’s customers instead of the all mighty $$$$$. Enjoyed it folks, thanks Mike"

"Rebecca’s the most amazing and talented manager y’all could have!"

"Your computer system was glitching, I signed in online but it would not give me my $25 discount for doing so, then I was suppose to get 1 month free or half price, and it wouldn't give it to me. The woman took forever to get me registered at the site because the system was glitching, she promised to figure out what was wrong and give me my discounts and I still don't see them in my statements."