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*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage in Round Rock, TX is a convenient storage facility located just minutes away from downtown Austin. With 24-hour access, climate-controlled units, and a variety of sizes, Life Storage offers a secure and reliable storage solution for both personal and business needs. Our facility is also equipped with an onsite manager, video surveillance, and electronic gate access for added security. Our friendly and knowledgeable staff is always available to answer questions and help you find the perfect storage unit for your needs. Whether you’re looking for short-term storage while you move or a long-term solution for your business, Life Storage in Round Rock, TX has the perfect storage unit for you.
2101 Double Creek DrRound Rock, TX 786644.7 Miles Away
Customer Reviews - Life Storage #8365, Round Rock
We at Life Storage want to maintain the best storage facilities in Round Rock, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Moving to a new place can be intimidating, but Michael at this location made me feel like I never left home. He wears a smile better than most I’ve seen, he was incredibly helpful, and ultimately made the process so simple. Thank you so much. I wish I could give more stars."
"It has been such an easy process with Life Storage and the staff go above and beyond to accommodate our needs. The front office attendant, Martha, is absolutely a pleasure to work with. She has been a gem in helping us manage our units. We have rented three units and although we moved out of state, we always felt our belongings were safe. The building itself is maintained so well and very clean. I highly recommend Life Storage in Round Rock!!!!"
"I work with a lot of storage companies, I love this one.
My client is a home stager and she does alot of moves.
Michael from #8365 always makes sure the doors remain open when he is on site to make sure the move out and move ins are smooth.
Great above and beyond staff."
"Mr. Ocel was a wonderful help in setting up my storage unit! Very patient and kind! Showed me what the size would look like before I purchased. Helped me with my lock and helped me the next day when I forgot my pass code. Very nice and helpful man and explained all the charges. Also found out that his mom came from my hometown back in South Texas! Small World!"
"Pros: clean, seems secure
Cons: expensive, customer service is mediocre (no one available when I called and when I stopped by-both times were midday workweek), made to buy a lock for the door ($19.99) that can’t be used anywhere else and then you’re asked if you want to donate it back🙄"
"Came in to get some information about this location and find out about how they run things. After speaking to Michael the manager for a few minutes I got all my questions answered. He was happy to point me in the right direction for what I was looking for. I will be renting from Life storage because of Michale at the 620 location."
"I had previously been renting a smaller sized unit at this location for over a year and decided to switch to a bigger unit. They were able to get me into a bigger unit at a decent rate and I was assured that this was not a promotion, because fees tend to go up after the promotional period is over. Six months into my new unit, I received an email from their management that my rate would increase the following month without explanation. I made contact with the office to find out what happened and was promptly told the typical corporate B.S. line of supply-and-demand, inflation, too many people moving to the area etc. and that they (Corporate Greed) can raise their fees at will. Don't want to get a nasty surprise? Recommend to get your rate locked in for specified period."
"The store is very nice and I enjoy the units and walkway. Very Clean. The only reason why it is not a 5 star is the way they try and will nickel & dime everything you do and make it hard to solve the issue.
When you sign up they will force you to use there locks they have, You will will have to pay $14.99 for. Did not think much of it at the time. I did everything online and set up direct Payment when I signed up .
Month later, I get a call and saying I never paid my first month payment. I said that is strange I did it Online. I say I can pay now if you want.
They said sure, I mentioned to them if they could set me up with auto pay. They said no, Only way is through the website. I asked if they sent me a bill. They said they don't send bills. So you cant get a bill mailed and send them them money or pay through your banks bill pay
This is where I figured it was on purpose as he would not waive the $20.00 late fee being a few days late. (first call was today).
When you go online to pay the system, it asks you for a store number (who knows that), I had to call back and ask for it.
Your unit number and the gate number (sent to you in another separate email when you sign up).
I get the store and unit number to sign up for paying online but I think the gate number is to through you off when you sign up to do it later.
Then I get this email for there fees... I was told you have to pay in person or its a fee over the phone, Its a fee online too if you don't sign up with an account.
• Make a one-time guest payment online ($4.95 payment fee)
• Call 833-LIFE-PAY to use our automated payment line ($4.95 payment fee)
• Call our office and pay over the phone ($9.95 payment fee)
• Mail a check or money order"
"Life Storage gives me the comfort I need knowing my belongings are beyond secure. The facility is always clean inside and out. The enclosed loading dock is a nice plus. Mike is extremely kind and very accommodating, always providing exceptional customer service."
"Facility was always easy to access. Staff was always super friendly whenever I had questions regarding anything related to my storage needs. Closing out the storage unit was super easy. Only reason I got rid of the storage unit was because it was no longer needed. But, if I need any other storage needs I will be coming back to Life Storage in the future!!!"
"I've leased there for two years now and can't recommend this Lifestorage location higher. The staff (Michael and Martha) are great. They have accommodated me beyond expectations. Sometimes they open the door for me remotely from their office when I walk up to a dock door just because they saw me walking up. Of course if you are loading in or out they will lock the doors open for easy access. They keep a key for me in the office and sometimes receive shipments and put them in my space. Friendly, courteous, helpful, professional... They would get six stars if I had another star to give them."
"Michael @ LS goes the extra mile to answer your questions as well as providing information on things I did not think of to ask! Thanks for watching my back Michael! It is refreshing in current times to receive quality customer service."
"Mike assisted me with the rental and I very impressed with his professional courtesy, he was extremely kind and helpful. Martha is awesome, very patient and detailed while giving me a tour of the facility. They really care about their work and the customers. Life Storage is by far the absolute best in customer service."
"Mike assisted me over the phone with the rental and I ver impressed with his professional courtesy, he was extremely kind and helpful. I met Martha when I went to the facility, she was awesome, very patient and detailed with her explanation as she gave me a tour of the facility. She cares about her work and her customers. Life Storage is by far the absolute best in customer service."
"This place is AWESOME AND AMAZING! It's clean, cool, nice amount of storage space oh and you can do everything right on the website... Yep you can reserve, check-in, pay for, AND GAIN ACCESS AND RECEIVE ACCESS CODE right on the website. * FYI IMPORTANT: My suggestion though if you don't want to hassle with getting to the office during their hours, make an account with them before you reserve so you don't hit any snags that will make you have to get a staff members assistance"
"Michael and Martha were very friendly and walked us through the process step by step! The facility is clean and well kept, and it’s well lit as well. I would recommend this place for anyone looking for a storage unit."
"Beautiful and temperature controlled. Easy and contactless instructions to just get right on in. Seamless transaction. But my favorite part of it all was the customer service that was tip top. I had never rented a storage unit before but Michael put my nerves at ease and made the situation perfect. Thank you!"
"This Life Storage has been great for me. I have two spaces and I'm very active in them. I receive multiple shipments every week and I'm occasionally in the space at odd hours. Michael Ocel is always there when I need him. Often he opens the door for me as I walk up because he sees me coming. If I'm unloading or loading he locks the door open. When I receive packages he puts them in my space and leaves me an email telling me what has arrived. When Michael is out his other staff is also very attentive and knowledgeable. This Life Storage is much more than a storage space for me. It's more like a branch office. I can't recommend them high enough!"
"The facility is very accessible, well-lit and seems very secure. Prices are also pretty competitive. We've stored our stuff there for over a year with no issues. Things have gone so well, we went back to get an additional unit for extra storage and Michael Carillo was super nice in terms of helping with get that setup."
"We just recently started renting with life storage and so far love it! The facility is always clean and the staff is friendly and kind. We are very happy with our experience! If you need a storage unit in Round Rock, life storage on 620 is the place to go!!"
"This place is fantastic! It's clean and very well maintained. Both Michaels are very helpful, polite, knowledgeable and do a super job at every aspect. I rented on line but had to go in because my drivers license had expired due to the covid crunch at DPS. The whole process was qucik and seamless. Prices are also great. If you need storage, rent it here"
"I love this place! I have rented all my units online and the process has been flawless. Additionally, the place is very clean and the staff is super friendly and helpful. Recently, Catherine helped me close out one of the units that I had. Again, super painless. The gentleman who works there is also really friendly, but I never caught his name. I can highly recommend this facility if you need a storage unit for any reason"
"Very clean, secure and well run facility. The staff couldn't be nicer. My wife and I needed to store some new furniture before moving to a new house. The manager was kind enough to help us move some (rather heavy) stuff."
"I never thought self storage could be so nice, so easy, so affordable. From my first phone call to Rebecca to loading in all my stuff, I keep breathing a sigh of relief. I may be the only person who pops their head in just to say Hi to the folks in the office. 'Nuf said"
"Your computer system was glitching, I signed in online but it would not give me my $25 discount for doing so, then I was suppose to get 1 month free or half price, and it wouldn't give it to me. The woman took forever to get me registered at the site because the system was glitching, she promised to figure out what was wrong and give me my discounts and I still don't see them in my statements."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8365, we offer great property security systems and clean, affordable storage units to rent for the residents of Bushy Creek, Jollyville, Cedar Park, McNeil, and other neighborhoods in Round Rock, TX. Call us with questions, reserve online, or click here to compare other storage units in Austin.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental