Self Storage Units near Austin in Round Rock, TX, 78681

"Brittany was awesome! She called me when I had issues making my reservation online and was so helpful in person. She even took the time to walk me to my unit and give me clear directions on how to access the building. Highly recommend! Thanks Brittany!"

"I reserved a space online thinking it was pretty straightforward. When I arrived to sign my lease agreement they told me I had to pay a $100 non-refundable security deposit which wasn't mentioned online. They also tacked on insurance, even though I declined it. I've used five storage unit companies in the past and this was the first time I've ever heard of a non-refundable deposit and the requirement to have insurance. I have homeowners insurance that already covers off-site storage so I don't need insurance. I asked to use their moving van as advertised online two weeks before I needed it. They said it was all booked up and I couldn't reserve it unless it was a weekday and in the morning. I needed a weekend. That was strike three. Then the lights went out in my building (interior storage unit). It's inside. It's dark. So every time I went to my storage unit I had to bring a flashlight with me. I asked them to replace the lights. It took them months, saying finding the lighting was expensive and difficult. After six months my rent increased $20/month. Games, games, and more games. Recently I've sent emails asking questions about moving out. They haven't responded to my emails. I've called. They haven't answered the phone. I've left messages. They haven't responded. Basically, the only way to reach an employee is to go in person. If I had to choose over again, I'd not choose Life Storage."

"People at the facilities are never available! the manager is always confrontational when i get him on the phone avoid at all cost"

"Place is awesome"

"Great service and great location"

"These guys are great! Very helpful and attentive to our needs. Thank you."

"Great service!"

"Free truck for few hours with storage Tom is very generous at the front desk"

"Ton and Ron were awesome!! Super helpful and nice. Won’t go wrong picking this storage store."

"Tom is great!"

"Big Thanks to Tom and Ron! They got me set up in no time and we’re really helpful during our multi unit move. AB Moving moved me in and out of Life Storage and I’m glad they recommended this facility. Very clean and had the two units I needed."

"Great storage facility! Friendly staff who are more than helpful as well! Definitely recommended! -Amber"

"Tom is very pleasant to work with and gives a great experience."

"I was planning on putting my house on the market and needed a storage unit. A month or two later I became unemployed all my plans and money got derailed . Right be for Christmas I got a call from LS saying that I didn't have to pay my way past due bill. What a Blessing. These guys really have their Hearts in the right place and truly care about people. Lord Bless LS ten times more than they blessed me ... Thanks again Guys."

"Everyone was very helpful, and professional. I was completely satisified. Thanks so much for having such a great place for me to store my stuff."

"Excellent customer service. So helpful and friendly. Very nice facility"

"Tom took excellent care of me!! I have two units at this location and they are wonderful!"

"Great storage facility. I’m a happy customer."

"Clean facility. Well lit and unit was near the door. Thanks Tom!"

"Thanks to Ron and Tom for going above the call of duty. They have always been cordial and considerate."

"Tom is very knowledgeable, helpful, and efficient. Great service."

"Really satisfied with this location. Great staff and clean units!"

"Well maintained. A little pricey but convenient."

"Great location, easy access"

"We rented from Life Storage for 3 years. It was clean, secure, climate controlled and free of pests the entire time. They even allowed us use of their complimentary moving truck upon move in. Thank you to Tom and team for always being so helpful! If we’re ever in need of storage again we’ll certainly remember this experience and be back!"

"Very clean, well-lighted, and easily accessible! Tom was efficient and very helpful. Thank you!"

"I paid my bill, last month, on the 19th, before my due date on the 28th. I came back to pay my bill today, on the 27th, still before my payment date. I was charged $30 more than what I was charged last month. I asked the person WHY was I charged more? He gave me the excuse of "late fees". So we went over my when I made my payments and they were all before my payments dates. So I asked where are these late fees coming from?? He couldn't give me an answer. So I paid the amount and quickly got my items out of storage. Honestly, seems pretty iffy and racially motivated, but I'm just going to gather my things, post my experience, and go about my days. Thanks for nothing."

"Tom is amazing. facility is super clean."

"Tom is friendly and courteous; Pleasant to work with! Thanks!"

"Great service!"

"Ron And Tom helped me and were great. Went from just looking to deciding on a unit right away. Definitely recommend."

"I would like to say Thanks to Ron & Tom for taking care of the necessary arrangements to have the truck, boxes, etc. that made the day go smoothly. This is a GOOD Texas establishment along with Texas hospitality. If you are new/old in the area and thinking of moving this is the place to go.!!!"

"I needed a storage unit and Ron made that happen. Thank you Brandon and Ron!!"

"Excellent service and storage. Manager even gave our movers free bottles of cold water!"

"I can't say enough about Life Storage #7109. It is the best. It's very clean, climate control and secure. I never had to worry about my belongings the 8 years that I stored with them. The management team was so courteous and kind. Tom Orozco....Great Manager. He has a great personality and is very helpful. I would recommend Life Storage #7109 to all my friends and family. It definitely deserves more than a 10!!!"

"Seamless and great experience!"

"Tom was incredibly helpful when we moved our items into the storage unit. He gave us good suggestions and tips to make everything smooth and easy! We also used the truck they offer and it was super simple and convenient! Thanks Tom for your help with everything! We highly recommend Life Storage."

"We had a wonderful experience. Tom, the store manager, went above and beyond to make sure we were taken care of after a mishap with our movers. Thanks again, Tom!!"

"Excellent experience! Extremely easy setup and convenient check out. Feels really safe and was super clean throughout facility. Will use again in the future."

"Awesome experience - Tom and Ron are super helpful."

"Life Storage #7109 is fantastic!! We had a reservation mix up but Store Manager Tom Orozco went above and beyond to help us work through it, staying well past closing to ensure all was fine. Awesome customer service and a great guy! Affordable rates for a clean and climate controlled facility, this place can’t be beat."

"If you get behind they really work with you"

"I went in today thinking I would need a few hours to rent a space and do the paperwork, but it turned out to be such a quick and pleasant process! Tom was extremely helpful and I really appreciated his guidance through the process of deciding which unit space would work for me. Thanks Tom and Life Storage for making the process easy for me."

"Convenient location, easy access to my unit. Tom even brought us cold water when the guys were unloading the truck! Thanks Tom!"

"If I could give this Life Storage location more than 5 stars, I would. I just finished an out-of-state move to TX and while there were complications during almost every aspect of the move, the only part that went seamlessly was my storage rental experience. Tom and Ron gave me a competitive price, they were willing to accommodate my moving truck staying on site for a couple days, had everything ready to go without me ever having to come in ahead of time, and provided a map of the facility to help with the drop-off process of my truck. These guys offered all-around the best customer service. The storage facility is clean, climate-controlled, and located in a safe area with all the proper security measures in place. I couldn't have been more pleased with my experience."

"Very close! Very nice place perfect area!"

"Fast, easy, experience. Tom was very helpful 👌"

"We had the best experience with Life Storage 7109, Round Rock, TX. Both Tom & Ron are the best ever, super nice and helpful. The storage facility was very clean and nice. I highly recommend this place. Thanks to Tom & Ron"

"The gentleman at LifeStorage in Round Rock are great!"

"Tom is wonderful!! He’s always kind, easy, and quick. He offers me water bottles anytime I’m working in the unit and provided them for my whole moving crew."

"Awesome customer service!!"

"Wonderful location. The units and the office are always clean. The rates are reasonable. I have been renting for 3 years now and Tom Orozco has always been very kind and courteous since the very first day that he rented to us. I would definitely recommend this location to anyone searching for a great place to store their items."

"Tom was very helpful in assisting with my storage rental. He went above and beyond by opening early and giving me a tour of the unit I was interested in."

"What a warm welcome I got when I first moved from DC to TX. Tom was very helpful when I first moved my stuff in, and today a year later as I move myself out, he is just as friendly and helpful. Thank you Tom and Life Storage. Great upfront deal and monthly rates!"

"I've had a storage unit at Life Storage for quite a while now. It is clean (no roaches or rodents) and easy to use. I think the service at the front desk has actually improved since becoming Life (used to be Uncle Bob's Storage)."

"We have really enjoyed working with Life Storage. The service has been outstanding. It has been wonderful to work with Ron. Thank you for making this part of our move easy!"

"So easy and convenient!"

"I had a great experience with Bridget today! She was extremely helpful and had a wonderful personality! Thanks for being so warm and welcoming!"

"Excellent service. Will definitely recommend. Manager Tom was extremely helpful ..."

"Tom is super helpful! I reserved online and he had everything ready for me."

"Was in a pinch, Ron came through for me and helped ease a lot of potential costs with our movers. Was able to get into a unit after business hours, had a pad lock waiting and everything. Excellent customer service!"

"THIS LIFE STORAGE IS THE BEST FACILITY IN NORTH AUSTIN. We run a business with interior design and residential projects with a variety of clients and vendors. Needless to say, our needs change month to month. I've tried other facilities closer to some job site and walk away regretting the short cut that becomes a hassle. Really enjoy working with Tom and Ron at this Life Storage facility. They're always on site and a phone call away when I need a unit same day or next day. The parking lot is clean and secure."

"Tom was a pleasure to work with - great staff and great prices. We will soon need to downsize to a smaller unit, and will definitely keep our stored items at this location."

"Tom Orozco with Life Storage 7109 is always accommodating and always has great attitude. I highly recommend this location."

"Best experience at Life Storage!! We have used them for 2 moves and they are Amazing!! Best prices and super friendly staff. Free truck rental when you store with them. We will always use and recommend them. Definitely give them a try!!"

"AMAZING SERVICE!!! Tom is such a delight. He is very personable and informative. My mom and I rented the trunk to help us move things and he walked us through the entire process. We are very happy that we chose this Life storage faculty!! Thank you again Tom, for everything!!!"

"Fair price for very clean property, friendly staff, loaned me a truck, and helped me move out three years later."

"These guys were extremely pleasant and helpful. I like someone who can BS with me and make me feel at home."

"I used Life Storage (#7109) for morre than 3 1/2 years and it was and continues to be one of the cleanest storage facilities I've used. The fact that it was a single story, air conditioned and practically brand new in appearance and well kept inside and outsdie made it a plus for me. Their personnel have always been very hellpful and available 24/7/365 is indicative of their professionalism and how serious they are about cusotmer care and quick reponse to their customers' needs."

"The staff at Life Storage in Round Rock is awesome. Very easy to work with and very understanding of your needs. Thank you to TJ and everyone else at Life Storage for a great experience. Also, special thanks to JJ, the maintenance guy, for fixing the spring in the door of the unit I rent and even helped me move some things around in the unit. Thank you to all of you."

"Extremely clean, secure and well lit facility. We run a business where inventory is always in flux and I don’t have the space. Tom understood our needs from the outset and we’ve been happy working with Life Storage."

"Just opened my second unit, they're friendly. Life Storage is easy to work with. I like having such quick access to my storage. I don't have to search for the carts to haul my stuff or light switches in the dark. Everything is automated."

"Tom was very helpful running through all the options. The place is the cleanest storage facility I’ve used. Well lit and safe! Thanks Tom"

"Very well run facility"

"Great experience. I will recommend this place to friends and family."

"Nice place"

"Great location, great units, and great staff! He helped us to find units we needed in a bind and was kind enough to give us waters throughout our hectic day. Would definitely recommend, we’ll be moving our other storage units over to this location."

"Super easy to book online. All the instructions go through email. The manager Tom does well with communication. Great experience overall. Exactly what we needed while our house was being built. Thank you!"

"Tom was very helpful and personable!!"