Self Storage Facility near Austin in Round Rock, TX 78681

"Very helpful and great at explaining everything in detail."

"Extremely professional"

"Good place"

"Love this place very good units"

"Lance was very helpful at Life Storage I’m much happier here then Public Storage was a terrible place."

"Lance is all you need here. He went above and beyond to accommodate us. A+ MOD ... TY"

"Andrew was really nice and knowable and helped me get the right size."

"Andrew was awesome. Had some slight issues with trying to do the online rental. Went into the location and Andrew took over made everything work out properly. Andrew was like Superman swooped in and save the day. Great job Andrew"

"Lance, the manager, was very helpful in accommodating our storage needs. He's the reason I didn't rate less than 5 stars. However, the rate I was quoted on my reservation by the national representative was slightly different than what the rate actually was."

"Lance it’s the best!!! So happy with this location"

"LANCE IS AMAZING!!!"

"Privacy is very important Mr. Lance understanding as he is has been very respectful of it. Thank you sir"

"Andrew was awesome helping my husband and I find the right unit for us. His customer service was great."

"Lance was so helpful and got me a storage unit fast and made it easy for a first time user."

"Lance is the man. He is always there for us for whatever we need. Always has an answer to our questions."

"Appreciate you man!"

"Great service and very knowledgeable gentleman."

"Amazing staff with great prices and customer service"

"Lance and Lily were the entirety of the staff as far as I could tell - And they both were nothing if not consummate professionals the entire time. Before I arrived I had called the slocation a number of times regarding is guarding myFear that I would not be able to afford My initial 1st time renter's fee. And although it was my responsibility to make sure I had taken care of this days beforehand Lance was so kind and patient with me, Answering the phone 3 or 4 Times This afternoon just to answer my questions and reassure me he would do whatever it took to make sure I was able to Process my reservation. Lily Took me to my unit and along the way she shared with me a few stories about what what it's like to do her job and after hearing what The Lilies and the Lances across the industry Experience on a daily basis I am Relieved to know they do their jobs with A light hearted attitude and conversational openness. Drove all the way in from Austin for a Limited time price special but Ill be returning because because of The staff."

"Well, this place has its pros and cons, but ultimately I feel it's overpriced for what you get, and because of the lack of facility updating, 24 units got burglarized in one day. How does someone have time to break into 24 units uninterrupted, especially after the facility is closed? Do the cameras not have motion sensors to alert management of an intruder? That's a feature that even the least expensive home security cameras today have. If you're collecting between $80 and $265 for every unit, plus $100 for every parking spot inside the gate, plus whatever the cell phone tower company pays for their chunk of the land, which is apparently sizeable enough to give them special permissions, each and every month, without having to provide AC or electricity at all, shouldn't you be able to hook up some decent cameras, if not pay a night time security guard, to keep customers' belongings safe? Especially since there are newer, nicer, climate controlled places with electricity, which cost less, just a few miles down the road."

"Lance and his team are excellent! They always make us feel welcomed and are happy to answer any questions we have while using the space. Special shoutout to Lance for always being very accommodating and kind!"

"Lillian did a good job at helping us she's friendly. And explain everything good . 5 star for sure...."

"Lillian was really helpful. She helped me pick the perfect storage!"

"The staff is very nice and helpful. They have a variety of unit sizes to select from, and gate access until 10pm every day. There is even a restroom which makes it very convenient if you have to stay a long time sorting through your things. I would have given 5 stars, but the rates have recently increased a lot."

"Very clean"

"Amazingly great!!! Easy reservation, crazy easy check in, and the face to face interaction is nothing but smiles. Absolutely recommend!!!"

"BEST STORAGE UNIT I HAVE EVER USED I TOTALLY WOULD RECOMMEND THEM TO EVERYONE WHO NEEDS A STORAGE FACILITY!!!!"

"Great manager"

"I was unable to rent from this facility due to availability but they went above and beyond to help me find another location that could help me. The customer service that they provided me is they way all businesses should strive for. Nanette West"

"What can I say… Lance was very thorough and extremely helpful with my rental. I recommend you reserve your unit online for quick service 😍😍"

"Nice and clean"

"Clean and convenient."

"Lance and Mason(the new guy) were extremely helpful and when the location had an emergency, they took care of it quickly. Lance is on top of things and this is the second time I have stored here and he has been nothing but excellent with customer service! Thank you guys!"

"Great service"

"Average storage facility. The initial sign-up process was painful - I thought they were gonna draw my blood! Pricing is a little high and seems to be increased more often than at other facilities."

"The attendee was very knowledgeable."

"Friendly Staff"

"Helped us an awful lot with moving."

"Prices just keep going up and doors are always breaking down."

"Many sizes available, good security"

"Great service just expensive for very little space"

"5-star customer service. Friendly, and professional staff go out of their way to assist. Lance, the store manager and Brittney provided helpful, top notch service. Made an otherwise stressful move easy. Great storage facility....exceptional staff!"

"Associates were very helpful with making sure that I got a big enough space and that it was climate controlled. Easy access and convenient ability to get in to and out of facility."

"Everyone at his location is super friendly. Lance the manager is the absolute best, every time I go in he is always super helpful and he even stayed late after his shift and waited for me one day!"

"The location manager Lance, and Heather, have made the whole experience with Life Storage fantastic. It's already hard enough to be in a situation that requires you to put your children's and your belongings in storage, but to have genuinely good people help to make that experience much more positive is rare. I originally went there because they are much more affordable than pretty much anyone if you want climate controlled and secure storage units. So to have them make that reason nothing next to their stellar customer service and genuine kindness, it's an experience that I am glad I have the good fortune of sharing."

"I've had a storage unit with them for YEARS! They have the best proces in town and great customer service. Even when they had to raise their rates last year (first time in the whole time I've been with them) it was still the best pricing around. I have a HUGE storage unit for the same price as the smaller non climate controlled ones at other places. I live in Central Austin and it's definitely worth it to keep my business with this specific location of Life Storage in Round Rock."

"I recommend this place all the time. This is the best location I have found!"

"Couldn't be better, lance is doing great job..he and his staff always go out of their way for me, and I appreciate it very much."

"If your rates would not of gone up I would’ve stayed another year or two"

"Storage was readily available, with one month free rent you can't beat that. Very professional services provided by the staff, clean location and well priced."

" The truck for free when you first move in is the best bonus...thanks"

"No, everything is great! I really appreciate you all!!"

"You've covered it all!"

"My expectations were met in all areas with prompt service and courtesy."

"The front desk/manager is awesome! She's very friendly and helpful."

"All the employees are amazing and went above what I was expecting. They were super helpful and nice."

"Your company offers a very simple, easy to understand product, that your on-site representatives knew like the back of their hand and fully explained it to me rapidly with great clarity (and with a great attitude). Your facility is very clean and all processes (entry/exit/security) are well thought out. In summary, I'm highly impressed with all things BOB. "

"I have been very pleased with Uncle Bob's Storage. We are moving from one facility to another with climate control and we couldn't be happier. The staff at both places were great. I have recommended Uncle Bob's Self Storage to my brother who is in Ft. Worth for his storage needs. "

"Met expectations - There was nothing wrong and the process was handled in a timely fashion"

"Incredible service, both ladies in the office were outstanding explaining every detail I was questioning. I would highly recommend Uncle Bob's to all my friends. David R."

"I was pleasantly surprised with this experience. I thought the storage process was going to be a lot more painful and less professional but you guys were great."

"I was extremely surprised to see a wrecked car sitting just inside the main gate. I hope Uncle Bob's [Life Storage] does not become a junk yard."

"I requested a specific sized storage unit. I was offered and accepted that sized unit. I was treated with the utmost respect and honesty. This was an overall good experience"

"Have rented with y'all before and would do it again. Thanks!"

"Service was extremely friendly. And expectations of hours open and any expenses were laid out extremely well from the beginning."

"Everything was as expected and service was of the highest quality. Jack"

"Wanda provided the best customer service. From the first phone call when I inquired about a rental until the time I arrived and purchased our new unit. Stellar customer service. Facility in fantastic condition. "

"Friendly and thorough service"

"The associate who helped me the day I moved in was fantastic! She walked in the rain to my unit and got me an umbrella. Excellent customer service and great attention to detail (she speaks in an Australian accent) and the other gentlemen there went out of his way on his birthday no less to help with my lock when it was pouring. "

"Everything went smoothly from start to finish. It's been quite some time since I've rented storage space. Was very impressed by the staff and installation."

" Your staff was extremely helpful, courteous, friendly, knowledgeable, and gracious. I would recommend you guys to anyone. "

"I have no problem at all with my storage."

"The woman (I think her name was Wanda) who set up our unit, and spoke with us when we vacated was very friendly and easy to talk to. She provided AWESOME customer service. Thanks!"

"Property well maintained great service and explanation of units"

"The staff is really friendly and care about the clients as well as keeping the facilities and surroundings clean. They were always helpful."

"great guys in office to deal with always friendly and helpful"

"I was very satisfied with the condition of the property and with the service I received."

"so much better than public storsge"

"great staff and always friendly. super clean facility - so pleased with this location!"

"People should not block the drives when not loading or unloading. "

"The manager and the associate that helped me were outstanding and very friendly. Very refreshing nowadays."

"I like being able to communicate through email for questions and concerns. However, the individual offices, or at least mine, were unable to due so. I would email through the Uncle Bob's [Life Storage] website, and would get a corporate response saying I needed to call my specific facility for answers. I wish the facilities would have their own emails."

"Love, love, love the Staff! Prices too high. "

"All three employees involved in my renting the storage unit were very knowledge and friendly: Michelle - associate on the phone when I called to inquire about availability and price; the Asst. Manager who called to confirm the day before I arrived; and Wanda, the Manager, who checked me into my unit. She could not have been more accommodating and helpful."

"I have stored with uncle bobs before in pflugerville and the experiences I have had with your staff has always been pleasant and consistent in all aspects of business and friendly personnel I will store with uncle bobs again and recommend them to friends"

"The associate was very accommodating, especially once she found out that I had just been in an auto accident and did not even live in Texas. She was very helpful and understanding. "

"Very satisfied"

"Wanda was unbelievably helpful. I was sent to her space because there were no more large climate control units available at a familiar Uncle Bob's location. She quickly put me at ease, handled the transaction thoroughly and quickly. Overall just a very good professional representation of Uncle Bob's. I have had 4 large (10 x 10 or larger) storage units with Uncle Bob's since 2011 and all my experiences have been great. Wanda is one of the reasons why."

"Helpful,friendly and price was competitive."

"I didn't expect to have such an easy & pleasant experience! My husband and I left feeling very impressed & happy to have chosen Uncle Bob's for our storage needs."

"Wanda is very friendly and extremly nice individual."

"excellent service. I have been a tenant since 2006"

"The office staff at present is very professional and friendly. "

"Everyone that works at Uncle Bob [Life Storage] has been very helpfully with what I have needed"

"Wanda is always a bright spot in my day."

"extremely professional every time I have interacted with the staff. Premises are very well maintained and the units are above expectation with regards to cleanliness and access. Thanks for being here."

"Best storage ive used definitely will uae yall again if needed and will recommend to friends. thank u"

"I think the temp in the summer could be a little cooler. Not much, just a degree or 2. and sometimes in the winter or spring, the outside is cooler than the inside. I'm not sure if there is anything that can be done but just thought I would comment. "

"Very pleased with the facility and the associates. Love being able to pay online. "

"Very we'll organized"

"I was very satisfied making arrangements by phone before moving in. I bought a house so my exit was smooth."

"The place is kept clean and the hallway floor were recently polished. Very nice."

"When I was in desperate need of a storage space and very stressed, I came into the office and everything was made simple for me including being able to buy the boxes and packaging materials I needed to pack"

"keep up the good job. I hope to return one day."

"We do not have one single complaint. We have recommended to other family members and they are satisfied also."

"Good service"

"Very friendly. Prompt"