A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Round Rock, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"This storage facility is secure, clean, and easily accessible. Tracy was a tremendous help getting us set up and on our way. She was very knowledgeable and friendly to boot. The only thing I would improve on is adding lighting inside the unit. There are only hallway lights right now ."
"Tracy was a great help with processing our rental agreement and answering all our questions. Very pleasent and helpful and was able to help with coordinating the two units close to each other."
"Tracy was very helpful and super nice! Would highly recommend anyone that comes to life storage to have Tracy help them with any problems or concerns."
"I've been here just helping a friend move in a u it and the manager Tracey has been so helpful and kind to help us in any way possible to make the process as smooth as possibl. If I were to ever need a storage unit or if anyone asked me if I know a good storage place I will 100% recommend this life storage and Tracy the manager as the only place in town to go to. Thank you so much for your fantastic customer service and have a great day.
Seth Smith"
"Tracey at this life storage was incredibly helpful. I had purchased their products and they were able to provide promos for that I am so happy with my purchase of this storage unit."
"Tracy was helpful, professional, and informative to the “In’s & Out’s” what to expect and how to handle my storage accordingly. I was thoroughly impressed with her knowledge and person-ability."
"I worked with the Assistant Store Manager Tracy Vincent at the location on Red Bud in Round Rock during my initial set up process. She was super helpful, knowledgeable and friendly. Would definitely recommend!!"
"Tracy has been awesome. I wanted to leave because my rent kept going up but Tracy always talked me off the ledge. I'm still here because of her knowledge. Thanks Tracy!"
"Tracy Vincent is an excellent help and very kind in helping me process my vacancy notice. There are no mildew on the clothes or blankets that have been stored away for 4 years and 1 month. All my belongings were intact. I will definitely use Life Storage to store my belongings when needed."
"If you want to store your things at a place where the staff is kind, patient, humble, goes above and beyond to help you, and almost always answers the phone (rare these days), then look no further than Life Storage on Red Bud Ln! There you will find Tracy. She is amazing! I don't know what they pay her, but it almost certainly is not enough. What an asset she is to the company and what a blessing she was to me and I'm sure to countless others! Thanks Tracy!"
"Had a great experience at this place!! Tracy had helped me from the start of the process, all the way until I left this place. She gave me courtesy calls for anything I needed and is always helpful!! Would recommend this storage facility and location any time!!"
"Tracy is so pleasant and was so helpful today! I originally reserved a space at the wrong location, came here to cancel that reservation and get a space set up here. She got me situated here within 25 minutes and it was a very smooth process.
i definitely recommend renting a space here! :)"
"From the initial call to the ending of the transaction, was a smooth transition. Tracy provided great customer service once I called and it didn’t stopped there. She was friendly, and took care of my request in a professional way once I arrived on site."
"We had a great experience at this location. They are very helpful and friendly. Tracey and Michael helped us out today and are very pleased with our experience. We will recommend to our freinds. :)"
"Tracy’s customer service was outstanding! She took care of everything efficiently, quickly and was very friendly! Thank you for such a wonderful experience. We loved the clean storage, location and space!"
"Knowledgeable individuals, helpful personnel, and super clean units. If I could rent here again I absolutely would. Thank you all for such a wonderful experience.
Shout outs to Tracy who was extremely helpful. She is a pro at what she does."
"Tracy was very helpful in getting me all taken care of both before and during the move-in process. She was knowledgeable and answered all my questions."
"Tracy provided important information and detail when we were in a bind! We purchased a unit and she helped us get in smoothly without any hiccups. I cannot thank her enough for the help and we are excited to have a storage unit at this facility!"
"Tracy was amazing She was the one that helped me get my storage and the one that help me out of my storage Tracy definitely made life storage a great experience! 5 stars !!!"
"We visit several storage services but we decided on Life storage off of Red Bud. The main reason was due to the representative, Tracy. She made it very pleasing and informative and that alone helped us make our decision. Ask for Tracy"
"Tracy was absolutely amazing and made my first time getting a storage unit very easy! Also, I highly recommend reserving online, it’s free and no commitment as well as first month free! No hidden fees either, just bring with your renters insurance if you have it."
"Tracy was very helpful in assisting me with my storage and directing me of where to go and also sending me the code to get in the gate. She was very kind and friendly in helping me with general questions. Because of her i would recommend Lifestorage #1042 over other storages."
"The LifeStorage service specialist Tracy was a wonderfully warm and helpful attendant to all of our inquiries regarding the process for first-timers using a storage service, and was more than happy to assist in whatever way possible. The facility was also very tidy too, with a great atmosphere."
"I’m really happy that I chose this location. My things were stored here for about 3years. It’s always clean and the staff is really friendly. Tracey and Mike are amazing!"
"Management at life storage is awesome--especially Tracy and Lauren. I had a few problems moving in but Lauren & Tracy both walked me through everything I needed for my unit and were extremely responsive to my issues."
"Tracy Is a true professional. She answered all my questions and gave me the best deal possible. I highly recommend life storage and working with Tracy. Life storage is lucky to have such a dedicated worker. Please give her a well -deserved raise. Thanks Tracy!"
"Tracy was very informative and helpful. She provided me with the best information regarding deals and process for renting a storage unit. Very friendly service and kind!"
"I was able to get a great price for some short term storage. Three months half off!
Then, when moving out, they made it easy for me to get taken care of, even waiving any fee for not sweeping out the unit.
I would highly recommend Life Storage for your storage needs."
"They were very helpful every step of the way! They were always available when I called and always helped with my reservation - adjusting anything in needed. They found me units with the best price and explained everything very well. When I arrived they drove me to my unit and made sure I had everything I needed."
"Had a great experience at Life Storage. Tracy, the associate store manager, was very helpful and pleasant to talk to. She helped us fix an error we made online and helped us get the right unit. The actual storage unit is also nice, climate controlled, and requires an access code to get into the building."
"I was kindly helped and informed by Tracy Vincent. Tracy went above and beyond to show me not only the unit I rented but also made sure my move in will be at ease."
"Have stored with this location since 2019 and always had a great experience. The front manager and all the other staff have always been very friendly and helpful. Very close to home and very easy for me personally to stop in and quickly drop off or take something out of my storage. Wonderful experience."
"Mrs.Tracy Is A Sweet Genuine Woman With A Uplifting Spirit. She Took The Time To Explain Step By Step On What’s Exactly Happening. I Was Accredited Towards Next Months Rent Due To My Original Payment For 10x10 Transferring to a 10x15.
G UNIT 😎"
"Tracy V. was ABSOLUTELY WONDERFUL!!!! She made my experience quick & easy. Super friendly & I recommend everyone come in & let her handle your storage needs!!!! Thank you so much Tracy!!"
"Michael is top notch. The service he provided throughout the experience was always above and beyond. The facility is easy to access and everything is neat and cared for. If I find myself needing storage in the future my first stop will be at Life Storage!!"
"Tracy was so wonderful! She helped us out with everything and was so personable and friendly. I strongly suggest life storage to anyone and everyone!"
"Came to get a storage unit and Michael make the process so easy and he explained everything and guided me in the whole process!! He is a such hard worker guy and treat people super nice!"
"Ms Tracy was so sweet and kind! She made the check in process as easy as can be. The facility is clean and I would recommend this storage to everyone !"
"Life storage round rock on Red bud lane is the best. They were awesome, clean and neat always. Very kind and I felt safe everytime I came alone. The Manger would drive by and check on me when I was here and my dog named "Life" loved to see him come around because he threw him a ball to chase. Great storage place."
"Michael helped me get the size unit I needed. Showed the how to work the codes, and where my unit was. Clearly explained all the cost and fees so I wouldn’t be blind sided."
"I Irma green very happy with the service and staff manger Michael. Michael know the policy and procedures when ask. Show the floor plans and take you to the area. I will recommend this place to friends and family"
"Store manager very nice and helpful with all question I ask. Manager know policy and procedures on storage Will recommend this life storage #1042 to Any friends and family"
"Our first meeting went great! Lilian was super sweet and informative. Helpful to walk back and forth to show us different units. And gave us info in deals we didn’t even know about. We are happy"
"Excellent services provided by life storage. Michael Williams store manager was so excellent in providing service, very friendly and shows lot of willingness to help"
"Lillian was very helpful with answering all my questions about getting a storage unit, and then finding one that would suit my needs for my belongings. Thank you Lillian for making this process easy."
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"Every one has been very polite and helpful. And kind to make this experience an easy for me, for I thought I would not have to put my things in storage ever again. But unfortunately due to the recent loss of my husband, and no place to live I'm having to do exactly that. But Lillian and Michael have been very supportive and kind to me though these difficult times.
Thank you for them or I don't think I could have done this."
"Lillian was absolutely fantastic today! So sweet and professional when helping us sign the paperwork for a second unit on site! She answered all our questions, and her enthusiasm was apparent."
"The staff and manager at this facility have been so kind and helpful. Storage space was exactly what I needed and Very clean. Buildings are easy to drive around to maneuver your vehicle."
"Moved to Round Rock, found a storage room online near the house we bought. Set up visit to view the storage room. Met Mgr. Mr Mike Williams there who was kind courteous, informative and quickly helped us see the unit and helped us complete paperwork quickly. He answered all our questions and even helped us ensure our code worked. Highly recommended!"
"There was a large sign outside saying the first month is free. When we asked the manager about getting the first month free, he said that it didn’t apply to the unit we wanted to rent. When we mentioned the conflicting information, he got angry and raised his voice to shut us down on the subject."
"Michael is Awesome!! Twice he took time, knowledge, patience and understanding to assist me with renting. I had 2 separate units at different facilities. Now they're combined at 1 place and I'm saving lots of money!! Also, he's currently the only one there. And juggling customers didn't phase him!! So Thank you from the bottom to the top Michael!! You're Amazing!!!"
"Michael was such an incredible help and was very patient when answering my millions of questions. Interacting with him was a very positive experience and he even provided me with advice on how to arrange my belongings within my unit. The customer before me was in a rush and very short tempered, even then Michael was gracious and clear with his explanations. Thank you, Michael Williams!"
"I called they booked me at the location and told me the price. When I arrived they told me that I would have to either buy insurance or show proof of home owners insurance. Well, I don't carry that on me. They first told me that they cannot allow me to rent without one of them, basically meaning, I need to leave and come back with proof or buy their insurance. I think the guy who booked me should have told me about that, before I came over. Luckily the guy at the front let it go for the time being and I could un-pack my trailer full of stuff.
Clean space. A/C was good."
"Very disappointed in the size of there carts that are there for using to move stuff. They will basically hold 2 medium sized boxes. I thank for as much as they charge they could invest in a couple larger carts.
I am 140 feet in so it is going to take a lot of trips to get my 10x10 unit filled. I guess I will need to go buy a cart to move my furniture.
When looking at storage units be sure to ask the question on cart size. I have rented from other facilities and they had big enough ones to move furniture so I assumed that would be the case here. I was wrong."
"The storage rental was easy to set up via the website. The manager was very helpful and called to follow up and answer any questions after the reservation. The climate controlled storage unit was conveniently located, easy to access and clean."
"Michael Williams Was outstanding performance employee for life storage at Round rock Tx unit .you need more people like him I am very pleased with him and his work and has a great personality .."
"This Life storage Facility was clean and well run. The climate control space was consistent and well lit, it felt safe and secure. The staff was professional and courteous, especially the manager, Michael. He always had a ready answer if I had questions, and returned calls promptly. Would definitely rent space from this location again."
"We had an awesome experience with Mr. Williams today. He showed us 3 different units. His professionalism was off the chart! He wrote up our quote and answered all of our questions. This is the way business should be done!"
"Clean facility. Customer service was great. We bought a unit off an auction site and Tanya and another lady were nice enough to show us the unit and open it for us. Of all our storage unit experiences, we’ve never had that happen!!! 10/10 would recommend."
"The units themselves are pretty nice. I am thoroughly disappointed in the customer service or lack thereof.
Mike was disgruntled, short, and showed ZERO interest in providing any type of customer service whatsoever.
Prior to choosing these units I read through some other reviews and saw raving reviews about customer service just to experience piss poor service.
He was constantly looking over my wife and I's shoulder, anytime we had a question he had a short and derisive response the entire time. When moving out of our locker we had a decorative mirror break (that we swept snd cleaned up) and asked politely if we could throw it away on premise. We were respectful of the no dumping signs but didn't want to drive across town with huge charts of glass on my wife's lap as our vehicles were packed to the brim. Mike responded "No. Now way, take it away and toss it".
He had both ZERO regard for our safety OR common sense. He was passive aggressive and told us that we would be fined if we left the locker unlocked while it was being rented (despite being empty).
He never once welcomed us, never once thanked us, all we received was negativity and attitude. Considering moving is always a stressful time and process, one would think you'd welcome your paying customers and provide exceptional service for such a low maintenance role.
Absolutely disgusted at how he treated us.
Other than this, the lockers were just fine, safe, and secure."
"Michael is fantastic!! I remember when my daughter didn't lock the unit correctly. Michael called and let me know right away so I could correct it.
Michael even reminded me of the insurance that I forgot to pay with the last bill. He was always polite and understanding. Customer service is great!!!"
"I just want to give a thank you to Michael Williams store manager for being so helpful and very friendly i would highly recommend life storage in roundrock tx on reducing ln"
"I've rented units at several Life Storage locations. While all of them were nice, the location at Red Bud is, by far, my favorite! The staff, including Michael, is outstanding and the air conditioned storage units/buildings are kept spotless. In fact, I just assumed the buildings were new. :) Thank you!! Vicki"
"2 of my climate controlled units had mold, mice urine and feces in them. No help from the storage manager and charged me a clean up fee for not picking up the dead mouse and feces."
"Life Storage is a clean well taken care of facility. The manager Michael Williams really cares, and will make you laugh, I enjoy going to take a payment there Michael is very up beat. I'm at the Storage at 981 N Red Bud Lane, Round Rock, TX"
"Michael has been extremely helpful throughout my time using this storage facility. I have had some packages delivered to this facility which made it convenient for work, as I am a traveling technician. He always notifies me when something comes in with my name on it. The location is always clean and carts are easy to find at the entrance of the building my unit is in. Its a good location for what I do. Centrally located within the majority of the territory I cover, which is very convenient as I have quite a few parts stored there."
"Michael W. Is awesome! He made the rental process quick & painless. He was friendly & accommodating from the time I arrived at the facility & went the extra mile by offering to remain open for 30 extra minutes so I could check in after a very long trip with 2 uhaul trucks. The facility is clean & easy to navagate. The rent is reasonable & Micheal is professional & represents himself & his company well. I am very happy to do business here."
"Super clean and great customer service. Convenient hours. Store mgr Michael is very helpful and does a great job. New climate controlled building is easy to access."
"Our local facility had the automatic doors on one side of the building out of service for over three weeks recently . There is only one accessible building at this location (north red bud lane 78665) and there is usually only one cart to use even when we’re the only people on the property."
"Michael was of great help when moving out. He even helped load a large item for me when I asked him for help. The only issue I had with my climate controlled unit was mold on several of my items."
"Michael up front helped tremendously with our move out. The unit we had was used for close to a year and the entire process from securing one to our move out went as smooth as anyone could want. Life Storage will have my business again if the need ever comes about again. Easy auto draft payment options and the kind support in the main office is what standouts to me the most."
"Michael has been super helpful with all of my units! The facility is clean and the climate control is awesome. One of the best storage experiences I have had. :)"
"Michael was very helpful and went out of his way during his lunch break to make sure we were taken care of and got the right size storage unit! Very thankful for his help!!"
"Worst storage unit I have ever rented from. It is a shame that you have to put any stars because they earn zero. First day we rented the unit there was a lock on it from already and we had to get an extra day on our uhaul and get additional help for moving the next day. If you spend money on a unit there should not be a lock on it from someone else. There was supposed to be a credit on our account to compensate us for the expense of getting a uhaul for an extra day and getting movers to help another day. This credit was approved by their regional manager but never made it to our account. Come move out time since they never applied the credit there was a lien on the account and they put an additional lock on our unit. I had to pay the balance that was supposed to be credited just to get them to unlock our unit so we could get out of there.The staff is utterly incompetent and no one ever answers the phone. Do not rent from this place."
"STAY AWAY FROM THIS PLACE unless you want every precious thing you own to be destroyed and covered by mold. Our things have been in this facility for two months. The climate control IS NOT climate controlled as we have been there on many occasions and found the unit WITHOUT AIR FLOW. DONT WASTE YOUR TIME OR MONEY ON THIS CRAPPY FACILITY."
"Update: Nothing. The district manager has attempted to call once, and I have called him multiple times. I have called the customer service 866#. For the record, Ash, the temp on site from another location was very helpful, I believe that is the only reason I got the call from Kris.
So, I called the insurance commissioner. They agree, it seems we have a case of insurance fraud. I will be filling the complaint today.
Next is Fox 7, KVUE, and KXAN if I cannot get someone to help me. I hope no one else is having as much of a problem as I have with their belongings.
New photos are us removing the furniture and closing the storage. Those are all rat droppings and gnaw marks on a 19th century dining room table set."
"My wife and my experience with Life Storage so far has been lacking to say the least. They took over the CubeSmart we had originally rented from, and until we had a massive rat / rodent problem, nothing seemed different, except the price hike that happened just recently as well.
We have 2 storage facilities on site, one climate controlled, one not. The "uncontrolled" unit has proven to be just that. We have had fecal droppings, urine stains, and physical damage from the rats gnawing on our belongings. They ate the edges of a plastic table, ate through the plastic on freezer packs and windshield washer fluid to consume the contents.
The most devastating is the damage to our furniture. It is irreplaceable, and the attention or concern on behalf of LifeStorage to date has been absent. I and my wife have on multiple occasions expressed concern, and a desire for resolution on the matter.
What is worse, is they appear to be attempting to not only commit insurance fraud, but also have us accept only $500 for the damages to some very expensive furniture. Let me briefly explain:
When LifeStorage took over, we had insurance through CubeSmart. It is my understanding LifeStorage intended to send a renewal for the new insurance, but that never happened, my wife and I both have checked our email archives, no notice. They continued to collect our additional payments, sometimes in person, sometimes online, with no notice of insurance being lacking.
Now that we have damages, they want us to sign an insurance application that dates back over 2 months and they also want us to submit a claim to "Xercor" insurance services. The problem is, on the initial declaration page, it indicates they will only pay $500 (less the $100 deductible) for rodent damage. The storage EVEN SUBMITTED A CLAIM ON OUR BEHALF TO THE INSURANCE COMPANY WITHOUT OUR KNOWLEDGE!!!
So, AFTER our 19th century table and chairs, redwood custom chairs, and other furniture is damaged, we are supposed to just accept THEIR NEGLIGENCE to PROVIDE a SAFE and PEST FREE STORAGE ENVIRONMENT?!?!
The customer service / storage attendant even ADMITTED that there was others that have complained in that building, and that she "needed to do something about it" but "I just transferred here, I am kind of knew." "This will help me learn how to handle these problems in the future..."
I have asked NUMEROUS times to be called or emailed, and have had no correspondence to date, hence this review. We are not looking for anything more than communication and fair restitution for damages caused by negligence and poor communication on behalf of LifeStorage.
Please HELP!!!"
"My wife and my experience with Life Storage so far has been lacking to say the least. They took over the CubeSmart we had originally rented from, and until we had a massive rat / rodent problem, nothing seemed different, except the price hike that happened just recently as well.
We have 2 storage facilities on site, one climate controlled, one not. The "uncontrolled" unit has proven to be just that. We have had fecal droppings, urine stains, and physical damage from the rats gnawing on our belongings. They are the edges of a plastic table, are through the plastic on freezer packs and windshield washer fluid to consume the contents.
The most devastating is the damage to our furniture. It is irreplaceable, and the attention or concern on behalf of LifeStorage to date has been absent. I and my wife have on multiple occasions expressed concern, and a desire for resolution on the matter.
What is worse, is they appear to be attempting to not only commit insurance fraud, but also have us accept only $500 for the damages to some very expensive furniture. Let me briefly explain:
When LifeStorage took over, we had insurance through CubeSmart. It is my understanding LifeStorage intended to send a renewal for the new insurance, but that never happened, my wife and I both have checked our email archives, no notice. They continued to collect our additional payments, sometimes in person, sometimes online, with no notice of insurance being lacking.
Now that we have damages, they want us to sign an insurance application that dates back over 2 months and they also want us to submit a claim to "Xercor" insurance services. The problem is, on the initial declaration page, it indicates they will only pay $500 (less the $100 deductible) for rodent damage. The storage EVEN SUBMITTED A CLAIM ON OUR BEHALF TO THE INSURANCE COMPANY WITHOUT OUR KNOWLEDGE!!!
So, AFTER our 19th century table and chairs, redwood custom chairs, and other furniture is damaged, we are supposed to just accept THEIR NEGLIGENCE to PROVIDE a SAFE and PEST FREE STORAGE ENVIRONMENT?!?!
The customer service / storage attendant even ADMITTED that there was others that have complained in that building, and that she "needed to do something about it" but "I just transferred here, I am kind of knew." "This will help me learn how to handle these problems in the future..."
I have asked NUMEROUS times to be called or emailed, and have had no correspondence to date, hence this review. We are not looking for anything more than communication and fair restitution for damages caused by negligence and poor communication on behalf of LifeStorage.
Please HELP!!!"
"I'm a local business owner and have been with this facility since the day it changed names from cube smart to life storage. If I ran my business like life storage I would be out of business.
Before I moved in I pointed out they had locks that could be left unlocked by customers and they replaced every door lock in the building. I was told I would have 24 hour access, I was told my rates won't go up. I was also told I would have access to electricity for a shop light, now they want to charge me for installing electrical and don't want me to use the outlet right next to my locker. Broken promise after broken promise...
When I set up my locker a month prior to moving in the price was -$81.00, the day I moved in it was $88.00 and now 6 months later it's $99.00.. they lowered the insurance cost but raised the locker rate again.. my insurance went up twice since being with them in 6 months... don't trust their pricing it's changes with the wind.
Now let's talk about security, dozens of times I have been there and the front gate is open and pedestrian door is open. It does. It matter what time of day either they just leave the place unsecured. The staff says it's because the wind and rain the gate don't work... (how about you put in a gate that works then?)
I don't care if you remove a staff member or change management over and over KEEP TO YOUR WORD..
BOTTOM LINE: Don't trust them, get everything in writing and expect them to Lie.
To the business ( I will forward every email and document to the BBB, county, state and government agency who looks into companies business dealings."
"I'm a local business owner and have been with this facility since the day it changed names from cube smart to life storage. If I ran my business like life storage I would be out of business.
Before I moved in I pointed out they had locks that could be left unlocked by customers and they replaced every door lock in the building. I was told I would have 24 hour access, I was told my rates won't go up. I was also told I would have access to electricity for a shop light, now they want to charge me for installing electrical and don't want me to use the outlet right next to my locker. Broken promise after broken promise...
When I set up my locker a month prior to moving in the price was -$81.00, the day I moved in it was $88.00 and now 6 months later it's $99.00.. they lowered the insurance cost but raised the locker rate again.. my insurance went up twice since being with them in 6 months... don't trust their pricing it's changes with the wind.
Now let's talk about security, dozens of times I have been there and the front gate is open and pedestrian door is open. It does. It matter what time of day either they just leave the place unsecured. The staff says it's because the wind and rain the gate don't work... (how about you put in a gate that works then?)
I don't care if you remove a staff member or change management over and over KEEP TO YOUR WORD..
BOTTOM LINE: Don't trust them, get everything in writing and expect them to Lie.
Update: I have forwarded all this information to the city, BBB, contacted the staff and now I'm waiting to hear back."
"I'm a local business owner and have been with this facility since the day it changed names from cube smart to life storage. If I ran my business like life storage I would be out of business.
Before I moved in I pointed out they had locks that could be left unlocked by customers and they replaced every door lock in the building. I was told I would have 24 hour access, I was told my rates won't go up. I was also told I would have access to electricity for a shop light, now they want to charge me for installing electrical and don't want me to use the outlet right next to my locker. Broken promise after broken promise...
When I set up my locker a month prior to moving in the price was -$81.00, the day I moved in it was $88.00 and now 6 months later it's $99.00.. they lowered the insurance cost but raised the locker rate again.. my insurance went up twice since being with them in 6 months... don't trust their pricing it changes with the wind.
Now let's talk about security, dozens of times I have been there and the front gate is open and pedestrian door is open. It does not matter what time of day either they just leave the place unsecured. The staff says it's because the wind and rain the gate don't work... (how about you put in a gate that works then?)
I don't care if you remove a staff member or change management over and over KEEP TO YOUR WORD..
BOTTOM LINE: Don't trust them, get everything in writing and expect them to Lie.
To the business ( I will forward every email and document I have to the BBB, county, state and government agency who looks into companies business dealings."
"Property and building were always clean. 4 wheel cart was available when needed. I especially liked having a climate controlled unit and the climate control was always operational - heat and AC."
"we visited our climate controlled units after several months to find extensive mold and rust damage. we used the insurance offered by the facility and made a claim only to be told mold/mildew/rust are not covered. This facility has issues, everything that is not in closed plastic containers will become junk."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #1042, we offer great property security systems and clean, affordable storage units to rent for the residents of Hutto, Paloma Lake, Family Acres, and other neighborhoods in Round Rock, TX. Call us with questions, reserve online, or click here to compare other storage units in Austin.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
