*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage in Round Rock, TX is a convenient storage facility located just minutes away from downtown Austin. With 24-hour access, climate-controlled units, and a variety of sizes, Life Storage offers a secure and reliable storage solution for both personal and business needs. Our facility is also equipped with an onsite manager, video surveillance, and electronic gate access for added security. Our friendly and knowledgeable staff is always available to answer questions and help you find the perfect storage unit for your needs. Whether you’re looking for short-term storage while you move or a long-term solution for your business, Life Storage in Round Rock, TX has the perfect storage unit for you.
981 N Red Bud LnRound Rock, TX 786654.1 Miles Away
Customer Reviews - Life Storage #430, Round Rock
We at Life Storage want to maintain the best storage facilities in Round Rock, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Sarah is so kind and compassionate. She really came through for my dad and I on several occasions when we faced difficulties at move out. Sarah is patient, understanding, and knowledgeable about everything. I use to hate having to go to storage but since Sarah has been there, it’s really turned around. Thank you Sarah!"
"The customer service was above par. The way Sarah had everything laid out for me when I arrived. The storage unit was clean and ready for me to move in right away. Definitely will be a repeat customer."
"I really don't have words like Gayla has taken care of me today whit new unit , and I am a client who I have with them for several months and one of my units was damaged the insurance. She was so fast and effective without anyone asking her. She is so aware of the property. She is a very mature, very professional,. I sincerely recommend this location for all the People need storage unit ."
"I came in today to check out different storage space sizes. Sarah took the time to show me different sizes & even took me across the street to show me a few different options over there. She is very nice & runs both sides of Double Creek. Both sides are some of the cleanest storage facilities around. She really cares about her customers!! Highly recommended!!"
"We went in looking for a 10×30 drive up unit. We were greeted by Sarah who was very friendly and helpful. She was even able to check availability within a 25 mile radius for us. I used the restroom and was pleasantly supprised at how clean they were. Not to mention the lobby was clean as well. 10 out of 10 would recomend."
"My boyfriend and I were looking for a 10x30 drive up unit and just walked into the Sara's store. She did not only checked both sides of her street, but checked within a 25 mile radius. We are very pleased with her service. Her storage is very clean and she is very nice! 😀"
"Sarah,the manager, is as helpful as she could possibly be! She's so outgoing and happy to go above and beyond to make sure you are getting into the correct size unit without trying to sale you on a bigger space that you dont need. genuinely concerned about your happiness. Shes a wonderful asset!"
"I’ve moved a few times in the last few years and used Life Storage to help ease the burden of lack of space. While I’ve learned to go through my things and minimize, it was nice having a safe, storage option with 24/7 camera security and friendly on-site staff. Cam was able to help me get into my facility when I lost my keys, and was very helpful in closing out my account."
"Cam was extremely helpful at the Double Creek Life Storage location! From the outset in ensuring that I had the proper storage size for my move, to even being there with helping me fix issues with my lock, Cam is a joy to work with!"
"Went to life storage today i was having a bad day but when I arrived at life storage I had a helpful customer service representative by the name of Cam and make sure everything is squared away before he made sure everything was taken care of I would like to thank life storage for hiring such a reliable customer service representative thank you so much for the fast pace and friendly service thank u life storage!"
"WOW!! Talk about hitting the jackpot of Managers . Cam Dozier is the man! Upon my arrival at Life Storage in Round Rock , Tx I seemed to run into obstacle after obstacle. One by one Mr. Dozier guided me past each of them,and kindly and professionally offered a solution.
I've used many storage facilities in my time, and never have I had such a friendly, helpful,andprofessional experience as this one!
Thank you again Mr. Dozier.
It was a pleasure."
"The staff here is friendly and super helpful. I needed help getting into my unit and was assisted immediately. The issue was completely resolved and I didn't have to wait for hours. I recommend this Life Storage location if you need storage. There's no place better."
"Life Storage at this location has changed, and not for the better. There is a new "manager" and he's awful. We've been at this location through two company name changes and I've never been more unhappy with the level of customer service and attitude from this clown. He's a sneaky underhanded weasel and we want nothing to do with him. It's great that their 3rd quarter numbers have gone up, but customer service has gone down. The board may be happy with its numbers, but there is a lot to be said for customer service. You need paying customers to stay in business. It makes matters worse when area managers should do the right thing yet it takes an argument just to get the right thing done. Very poor way to get your numbers up. We have FOUR UNITS there now. We've been loyal since BEFORE it was Uncle Bob's, and we've never had problems until this location manager. I miss good employees and managers like Patricia Finlen, Megan White, Tom Orozco, and Michael Forke. As long as this new unprofessional jerk is working there, I will continue to discourage people from renting from Life Storage, and we will likely be phasing out. It's also very poor customer service when paying customers can't call corporate to resolve an issue when things go sour because supposedly there is no number for the NY office and if there is one, no one answers, and no one returns calls. People should be able to move up the ladder when there are concerns. Therefore, it feels like upper mgmt only cares about numbers and they don't want to hear from the paying customers. Well, I don't feel like arguing with area managers who, as ADULTS, should know better and should do the right thing to fix problems properly on their own. People are more important than money. Board members may see numbers go up for now, but bad customer service usually translates into poor stock performance in the future. I think I will include in my report to the board that this particular manager and area manager are the reason I'm contacting them."
"Needed major help at Life Storage in Round Rock and the manager Cam Dozier jumped into action and made everything happen perfectly. Thank you Cam Dozier for quickly finding solutions to all my problems.
If I need help again I will make sure you are on site because you are on Target!!!!!"
"Very clean facility, easy to move in and out. During move out I must have dropped my credit card outside and they called as soon as they found it, I was super thankful as I hadn’t even realized I lost it!"
"Patricia Finlen is a dream to work with. We’ve been customers for several years, multiple units, and since 3 companies ago. We ran into a snafu and she ironed things out. She’s not only responsible and hard working, she’s pleasant to deal with. If you change management again, please keep her on, she’s wonderful."
"I have several units at Life Storage #430 and have been with them since the location was Bob’s. Patricia has always been very helpful with my storage needs, going above and beyond my expectations with service. I never have to worry about my things being safe. I’m confident if the need arises Patricia will be able to assist me."
"Patricia is the best!!! She is so helpful and really went above and beyond to help me find a storage unit that suited my needs. She is quick to respond, thorough, warm, and friendly. Thanks so much for the lovely experience, Patricia!"
"I appreciated the friendly greeting upon arrival. We were looking for a temporary storage solution while we renovate our home and the store manager was very helpful and knowledgeable. She was able to provide several space options and give us pricing on the spot!"
"The most extremely unfriendly place ever, they call a courtesy call a call after they charge you a late fee. A courtesy call is an act of kindness that is given before your charged additional fees. Then they change the amount without notice and increases your total, the bathroom has been out of order for a year. The lights outside are inop! Climate control, if your into a sauna! The district manager is abrasive and rude!"
"Patricia was incredibly helpful and helping me remotely secure a space to store my vehicle until I could pick it up. She was kind courteous polite and professional. She made a seemingly stressful move in my life a little bit easier due to her helpful and caring attitude. Thank you!"
"This is the best storage ever! The ladies in the office are the sweetest people ever. They were so friendly and made things quick and simple. I’ve been in twice and each time and each time it was a nice experience. The best customer service ever and that will make me always choose this place over others. 👌🏽"
"I've used this establishment half a dozen times over more than a decade even when it was Bulldog Storage. They use to offer a free one-time use of a moving truck; now a van? They use to prorate out the remaining balance for the remainder of the month; now.. nope. Had them remove a late payment as a longtime customer who made payments previously; now.. nope.
I can say I would not use them again in the future. Also, several of their carts are in disrepair. I can recommend others to avoid them in the future too unless they change this downward trend in business practices."
"Recently went in the store looking to get some temporary storage for my office and had the joy of meeting Patricia! To say that she was helpful and super informative would be an understatement! She went above and beyond to answer questions (that I know MUST be listed on a website somewhere HAHA)! The world is truly a better place for the level of service provided by folks like her!
LIFE STORAGE...you have some raises to issue out and Patricia had better be on that list!!!
Please make sure she sees this!"
"I am a huge fan and long time Customer of Life Storage but not happy with the Customer Service that I received from this specific location. I will specifically steer clear of this location for future needs."
"Patricia was a life saver!! I just moved from Utah and drove my new trailer all the way from omaha which took nearly 20 hrs. With bad service and other life storage locations not helping me much PATRICIA provided peace of mind holding my reservation and finding me the right unit which many others failed to do so.
Also the biggest thing for me was with a new trailer and new bank account from moving states she could have easily been within her rights to refuse my service in every sense of the way and she even offered to stay late based off my ETA knowing about my long drive and I got a month free. Thank you thank you."
"We recently moved back to Texas and needed a place to store our household items while looking for a house; after much research and visiting several other storage facilities in the area, Life Storage on Double Creek was by Far the best! We were not rushed when asking questions and Patricia who leased us our units was extremely knowledgeable and helpful when we Wanted to set up our auto payments. I have recommended this location to several friends already and I’m very pleased with the service and quality of the facility!"
"I definitely recommend this place for the great customer service I received from Patricia. She was very friendly and knowledgeable as well as taking the time to answer all of my questions when I stopped in to inquire about a unit."
"I came in this month to look into getting a unit and was helped by Patrica. I have dealt with many different storage locations over the years and never had such a great experience. She was incredibly welcoming and nice and very knowledgeable regarding what they had to offer and just what I could expect . This place has great pricing and wonderful customer service. Would definitely recommend!!"
"I went in interested in renting a unit unsure of what to get since I have never done anything like this before. The two ladies were very nice but Belinda T. helped me out a lot providing tons of information on the units they had to offer, thank you life Storage!"
"I'm giving 4 stars for going above and beyond! There was a "moisture" problem in the building our unit was in over the summer. Management let us know about the problem. They would need to inspect items in each unit for damage. There was no damage to our items. However, in our haste to get moved, we just tossed some of our clothing into unsealed boxes before placing them in the unit. Life Storage laundered and boxed those items for us! What a great surprise...especially since we didn't have a washer or dryer at the time those items were removed. Thanks, Life Storage for treating our "trash" as treasure."
"Normally, everything goes very well. But, today, there was construction on the LifeStorage sign, and, it was blocking the exit gate. There wasn't anyone answering the phones. You have to go through this phone prompt to call in, and no one answers.
I had to go to work in an hour of being there so, I couldn't wait. Thank God, I noticed the side gate. I went out of it, to put my code in to open the Large entrance gate, so I could exit.
I'm glad there were no razors on the gate track, or, I would have been in double trouble. The Lord was on my side. Thank you Jesus!"
"I went in to Life Storage to get pricing on a unit and Patricia was sooo helpful and very pleasant to talk to. I wish I could receive customer service like this everywhere I went! Someone give this girl a raise! =O=O=O"
"Excessive late fees, uncompromising due dates, refusal to allow customers to set their own due date. Also they seem to increase rental fees often, and what once was $89 a month is now $140 per month."
"The advertising for this place says they control for climate and humidity. On July 7, Megan called and told me there was condensation on the door of my unit. I immediately went up there and the air conditioning duct had been dripping condensation onto the top of my dresser. How can you control for climate and humidity and that happens? I have filed other complaints with main office and with BBB. Main office never contacted me. This is unacceptable. They need to stop using the term "climate controlled" and then train their employees to be honest about what the consumer is getting so you can make an informed choice."
"Don't ever use this place. We found water damage on our items, as well as rat droppings. But the biggest complaint is I moved everything out and was going to put other things back in. I took the lock as the movers could not take it. I went back after 5 days and they had closed out my account as vacated. Then when I tried to get the unit back they wanted me to buy a new lock. I don't think so. No one ever bothered to call to see if I had actually vacated the unit. I paid for the entire month and have never been offered a refund. Will never use Life Storage again."
"After trying to track down a moving truck, due to several employees at other life storage locations told us false information, thus making us drive all over Round Rock. Onyea helped us get at a truck at a different location. She was very polite and understanding, and extremely helpful."
"Price is fairly good. New management is rude. Seems to be late opening the office. Not that it matters but apparently I can no longer have access to my storage after hours, like I previously had. Services have decreased since last ownership change. And those lesser services are served with a bad attitude. At least to me. I can't speak to for anyone else. It is still clean ,well lit and safe."
"I chose this location because at the time they had good reviews. I put my furniture in storage Feb. 2019. There was an AC duct running through it but I didn't think it would cause problems. On 7/6, I got a call from them saying there was condensation on the outside of my unit. When I got there I noticed condensation all along the AC duct. A piece of wood furniture that was under it, has severe water damage now. This could have been avoided had the front office told me the AC ducts get condensation. I've used storage units before. This is the only place I've had a problem. I'll be looking for a different company."
"Staff is professional, personable, well-mannered, helpful, and they show by their actions that they genuinely care. What's more, they try to greet each individual by name, making clients feel like welcomed guests. How can you get better than that?"
"I would like to say both Tom and Kirby are top notch guys. They are extremely helpful and are always going above and beyond for us. We are going to be getting a second unit soon and decided to stay because of them. "
"The store manager went above and beyond helping my spouse during our move despite the unforgiving weather condition. This has eased the stress and help our move a lot easier. We will strongly recommend this location to our friends and family. "
"Everything was great up to paying this months bill; I was charged full price instead of getting the half price I was told that would take place. Other than that the gentlemen working there were great."
"Uncle Bob [Life Storage] storage on Double Creek in Round Rock was EXCELLENT. Upon moving in as I had cars following me the associate came out to ensure the gate didn't close on my movers. Moving out was even a breeze. I have highly recommended others to Uncle Bob's [Life Storage]."
"We would have stayed had the price not been increased. We were a very reliable renter but that did not seem to matter to the corporate office. We always paid on time and never missed a payment in the year and a half we were there. Reliable customers are valuable customers so why would you increase the rental fees to those you could trust?
"I was new in town and needed assistance finding a storage unit. The first Uncle Bob's I called did not have a space but they helped me find one at another Uncle Bob's. Both facilities' staff were extremely helpful and I was moving my things into storage within an hour of talking with them. Many thanks!"
"Greatest service ever! The person working there went way above the norm!! I arrived at closing time and he stayed beyond closing time. I thought he might rush me through the contract but he took his time to make sure I understood all my options and regulations. He showed me my storage spaces and by the time we were done I felt like I had made a friend. I am VERY SATISFIED!!!!"
"The person who greeted me was so professional, welcoming, and kind. The facility was inviting, well-kept, and quality. I have had items in storage in another facility as well and Uncle Bob's is by far the best quality."
"I am well pleased. Though I don't go into the office, when I call, the staff is personable and always helpful. I've only had a few issues with the on-line payments, but the store was able to assist and fixed (waived) any fees."
"I was a repeat customer, so I pretty well knew what to expect, and got it. The manager knew me when I walked in, and I had also met the assistant manager. They were knowledgeable and courteous; when I worried about the unit size, they said if the first unit was too small, they had one I could switch to. Turned out I did need a bigger unit, and they had one on same floor. Very helpful."
"Mike and his staff are great and fun to work with. The atmosphere is warm and friendly. They greet me with a smile bigger than Texas. They are a great team. I have told many family and friends about the Uncle Bob's in Round Rock, TX."
"Nancy and Mark are two of the nicest people you will ever meet. They were very helpful through the whole process and put all my worries at ease. They even let me fix the mailbox. Thanks again for the excellent service!"
"I'd like to compliment the manager on site, Mr. Michael for the excellent service he has provided me. He has helped me from completing thorough paper work, show me the facility and how to use the key pad to enter and exit the building (Step by step procedure). I am pleased with the service that I have receive at this location. However, Michael's professionalism and ability to take care one customer at a time exceeded my expectations on top of the clean facility. Keep up he good work!"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #430, we offer great property security systems and clean, affordable storage units to rent for the residents of Brushy Creek, Jollyville, McNeil, and other neighborhoods in Round Rock, TX. Call us with questions, reserve online, or click here to compare other storage units in Austin.
Self Service Online Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental