Storage Units near Austin in Round Rock, TX, 78664

"Great facility & staff! Tracy was so helpful when I had questions .. Highly recommend"

"Best place in town great price great people"

"Best experience ever!!! Drew and his wife are amazing people. Thank you so much for everything."

"TJ and Michelle are wonderful!! I relocated to RR and they made the process seamless.My daughter and I were unloading the truck they checked on us multiple times and kept us hydrated.I appreciate the wonderful customer service."

"I was here helping deal with the storage of my grandparent. The issues were fixed quickly and they were super helpful."

"Service could be improved."

"Jimmy was very helpful!"

"Staff at this location has been very helpful since I began leasing a year ago. Each time I come in with a new question they are always very helpful!"

"Staff is great"

"I didn't have a good experience. The woman at the counter is extremely rude. Every time I turned around they upped the rate. You are required to purchase insurance but it's impossible to claim the water damage to my items."

"TJ has been absolutely wonderful to work with. He has helped our agency secure units for families quickly and in a very professional manner. Great communication and very personable. I highly recommend visiting and securing storage at his location. Thank you TJ!!!"

"T.J Rocks!!! Someone accidentally reset our code on our storage locker, and he was quick to help us solve our issue! Highly recommend this storage facility if you are in need!"

"TJ treated me right"

"Reasonable rates and very clean. Personal are friendly and knowledgeable.. I will highly recommend this place."

"We recently moved to Round Rock, and we were in need of a large storage unit. We originally rented a 10x20 unit, but when we began to unload the truck, we realized that we needed a much larger unit. Even though we had already paid for the 10x20, TJ switched us over to the 10x40 with no extra fees or switching charges. The employees are extremely friendly and helpful! The lanes are enormous! We highly recommend this location!"

"Customer service is A-1. Staff is very helpful."

"Great accommodating staff. Fair prices for storage in a safe and secure place. There's someone on the premises 24-7. If you need a place for storage I highly recommend this place."

"Nice clean place. Great customer service from Jimmy"

"Place is great! Clean and feels safe. Friendly staff too. Only concern is the rent going up after just a couple of months in."

"Mr. TJ and his wife are wonderful! They have excellent costumer service and are on top of your needs! Today I came in to get a storage with my dad and had terrific conversation with Mr. TJ AND WIFE about life and then straight to professionalism, getting us what we need! I have to say this is a excellent business and I recommend anyone to come here in need of storage space!!"

"I have to say that T.J. & his wife here at Life Storage are hands down the best when it comes to customer service and make you feel like family when it comes to finding the right place to store items this is hands down the best place to be. They have a supper clean facilities and have supper wide driveways that are perfect if you are moving in and have a semi or big truck dropping off your items."

"I have been renting here for several years. I have nothing but the highest regard for the reps at this location. They are professional and courteous and I cannot say enough about their service."

"This is was my first time renting a storage space; I was in-between homes and needed to store my household items for a month. I'm so glad I chose Uncle Bob's and the South A.W Grimes location. As soon as I made my reservation, TJ called me to confirm my reservation and provide me additional information that was very helpful. For the duration of my move, i ended up renting 3 storage spaces at that facility. All three storage spaces were clean. During each and every visit to the rental office, Michelle and TJ made me feel very welcome and were great to work with. The free truck rental greatly helps with the move and their truck has a ramp!"

"Great place for your storage needs! Always helpful and responsive when you need anything in regards to your unit. I’ve had it over 2 years with no issues! Drew is great to work with!"

"The staff here is so lovely. They gave me an amazing deal, and a special on my first month! Did some shopping around, other storage facilities were short and rude. These people here took the time to help me size my storage, and even helped me swap to a bigger size after I initially reserved a spot that was to small. The security is perfect, it is always clean. Best place to choose!"

"Drew is the best! Thanks so much for helping us with our unit!"

"Very friendly service."

"Great experience here with these folks. Took time to show me around the property. Made sure multiple times I didn’t have any concerns or questions. Explained everything very clearly. Quick and easy."

"I’ve been a customer here for years (before they were LifeStorage). They’ve always been great to me and they have the best rates around. I would definitely recommend them if you need storage in the area."

"Michelle, TJ and staff are awesome. We've been clients at this facility for years and they are the best crew. Update, we are still a fan of this great facility and it's staff."

"High rates, poor service, no negotiation for payment date, and even higher late fees. They will also increase your monthly rate periodically without any notice."

"This location has always been the constant for our storage needs. The staff is amazing, I cannot say enough great things about the team they have working there. Super fun and nice to deal with. The property is kept clean and I am constantly referring family and friends that way for their storage solutions."

"The staff at Life Storage in Round Rock is awesome. Very easy to work with and very understanding of your needs. Thank you to TJ and everyone else at Life Storage for a great experience. Also, special thanks to JJ, the maintenance guy, for fixing the spring in the door of the unit I rent and even helped me move some things around in the unit. Thank you to all of you."

"One satisfied customer here! T.J. has amazing customer service skills! This place was a breath of fresh air, we were in a pickle and TJ went above and beyond our expectations and really took good care of us! We were reffered by a business associate and they lived up to the good words that were already spoken of them! I will do as my associate did and recommend everyone I know to see TJ at Life Storage! Thank you again for your help and staying late to get us set up!!"

"TJ was amazing, he did a great job going over all my options. You can tell customer service is his top priority."

"The management and staff, where excellent, knowledgeable, and most of all friendly. I will definitely be referring friends and family to use this Life Storage. Thanks for a wonderful experience....."

"I HATE THIS PLACE!!! The rudest owner named TJ and terrible service TERRIBLE! They over charge and trust me when I tell you, THEY DO NOT GIVE YOU HEADS UP that they are raising the prices for your storage PLUS renters insurance that rises. I kept telling them to inform me before this happens, again they did not inform me for MONTHS. Remember the guys name TJ , worse dude ever. Do not bring your belongings here because you will pay different prices every single month. Oh and every time I complain about the payment on how they are not notifying me ( hello we all have other bills to pay in life ) they wouldn't even cut the late fee off because I was one day late , hello covid freakin put all us people in debt because of it so have some compassion TJ! No one asked you to take the whole payment off, just ONE DAMN LATE FEE. Get your stuff out if you're with them"

"This is my second time back to this particular life storage. The people there are always great. Had to upsize my unit recently and talk about a painless procedure. They made it simple."

"TJ was awesome and so very helpful ... we appreciated his quick response and help when we needed it so much ..."

"Easy to deal with them, they provide a lock, one thing to not to worrie when you are moving"

"Excellent place, good security, good prices, careful attention and good customer satisfaction."

"Tj and Michelle are great. This is my 4th time storing with them and they always take care of me. Been away for a while, so it was nice to see they were still here when I needed them. 5 stars"

"TJ and Roxie are awesome. They made my experience setting up my mothers storage quick and easy. The facilities at life storage are always clean. I have a climate controlled unit and Ive never had a problem. They where able to hook me up with boxes and tape. They offered me a truck. This is the best place to store."

"Friendly, great service. Staff always willing to help with any issues."

"Amazing customer service with a smile every time. I've been a customer for over 5 years, and would never think of going anywhere else."

"Michelle, TJ and Jimmy are always friendly, professional and courteous. Theres always a family atmosphere in the store when I make my payments. The property is always clean and kept in an orderly fashion."

"Mr. TJ Leroux and his staff has always treated myself and my wife with respect and professionalism!! Ill continue to work with him in the future!!"

"Great place with very nice and professional staff. Highly recommend!"

"Great customer service. Office staff always available to answer any questions. Property is always clean !! Great storage facility!!"

"The management and staff, where excellent, knowledgeable, and most of all friendly. I will definitely be referring friends and family to use this Life Storage. Thanks for a wonderful experience....."

"Was very pleasant when I got my storage unit. Glad I chose life storage"

"We loved storing our boat at this location. It's very safe, clean, easy access to local roads or freeways, the staff is friendly and helpful; we couldn't be happier with our experience."

"This place was really clean and organized. The staff was really friendly and helpful. Would definitely recommend!"

"Michelle was awesome today! We had broke our key in lock and she was able to get the broken piece out and save the lock. Thx!!!"

"I rented with a lot of different storage places around the country and the staff here were more friendly and helpful than any I have used. I definitely recommend this spot to anyone that would ask. Great job and keep It up. Thank you"

"The staff was very helpful an very friendly an would defenitly recommended them again"

"10th time coming to the storage and I have thoroughly enjoyed and been happy every time. The manager is so helpful and sweet and kind when I need help."

"Really love this location. Jimmys awesome, and the property looks great. They have open communication, so if I have a problem paying my units rent on time, they always work with me and let me know my options. Will be using and recommending this location for anyone in the area."

"I have a unit at life storage & every time I visit Michelle is always super friendly & helpful!"

"I had a storage with here a few years back and when I moved back to RR, I decided to come back. Jimmy has always been very patient with me and TJ is always so nice and friendly. Highly recommend."

"This is how it's done. Easy online reservations and monthly payments. I have five units here, and the customer service always excerpts what I expect. Great place!"

"Great customer service, the place is always clean and tidy."

"Wonderful staff! Would absolutely use their services again in the future!"

"Jimmy has been a huge help for me. Everyone at this store has been exceptionally helpful and a joy to be around. 10/10 would highly recomend!!"

"Great customer service! The staff have always gone out of their way to help any way they could."

"The spaces are clean and the staff is friendly and gives great service. TJ called me to remind me that my payment was due and was super helpful! After having some pretty bad experiences at other places, I sure do appreciate these guys!!"

"Overall I loved the service. Professional associate, knowledgeable,and quick and attentive service. Couldn’t beat the special rate y’all had going on either, and given I was trying to store in a hurry and on a budget, everything was beyond appreciated!"

"Very friendly and informative"

"I've never had the need to have a storage unit until now, but I rented 2 units from Life Storage and TJ and Michelle. I thought I had set up auto draft payments but something went wrong and it didn't get set up.  So worst case scenario happened and I showed up with a full 6x 12 trailer and 2 friends from out of town to pack and unload it for me. And couldn't get in. At 8pm on a Sunday night, I called the emergency number and waited on hold for more than 10 minutes to be told they would put an operations message in but nothing could be done. Needless to say, I was extremely upset with the less than helpful person. I went home, told my friends thanks for coming to help me out, and figured out myself that for some reason my account didn't get setup and obviously didn't auto draft. So I proceeded to setup an account, made a payment including late charges (it was for the second month rent and was 5 days late), and setup auto draft. Moving forward and this is really why I'm writing this review....I was at the store before they opened Monday and TJ got an earful and then some. But he listened to what I said, explained that there wasn't anything he could do about the late charges himself except recommend they be reversed. He explained how the process worked, and went with me to remove the lock. That left me having to find and pay someone to unload and pay for the extra trailer rental too. But what happened next was the epitome of customer service. TJ called me to tell me he had worked out getting my trailer unloaded for free! Who does that these days? And on top of that, his manager approved the reversal of the late charges as well. TJ went above and beyond to help out a perfect stranger, and a customer who had only paid one months rent to boot. If you need storage, you should go see TJ and Michelle, they'll get you taken care of. And the facility itself is clean, climate controlled, and safe. I won't go anywhere else. Ever. Thanks TJ for caring enough to go out of your way to help!"

"The staff at this location are superb! Very knowledgeable, supremely helpful, clean and secure facilities, 100% recommend!"

"It's very nice big but money out your pocket . To close to the hiway"

"Michelle, TJ and the staff are great! Very professional and knowledgeable."

"Great storage facility"

"Awesome service, very friendly and accommodating staff and service!"

"We love life storage! Wonderful staff!"

"The associates were knowledgeable, courteous and informative. They handled opening my account very easily."

"For me, if the expectations are met, it has been very useful for me."

"Two thumbs up."

"Love this place"

"Best management. Easy access property kept super clean."

"This place is amazing! Ash was awesome! She helped me and was very nice =M<ÿ. I recommend this place for anyone. Thanks!!!"

"Just rented another space. Been a long time customer. TJ and Michelle are awesome."