Storage Units near Austin in Round Rock, TX 78664

"Place is great! Clean and feels safe. Friendly staff too. Only concern is the rent going up after just a couple of months in."

"Mr. TJ and his wife are wonderful! They have excellent costumer service and are on top of your needs! Today I came in to get a storage with my dad and had terrific conversation with Mr. TJ AND WIFE about life and then straight to professionalism, getting us what we need! I have to say this is a excellent business and I recommend anyone to come here in need of storage space!!"

"I have to say that T.J. & his wife here at Life Storage are hands down the best when it comes to customer service and make you feel like family when it comes to finding the right place to store items this is hands down the best place to be. They have a supper clean facilities and have supper wide driveways that are perfect if you are moving in and have a semi or big truck dropping off your items."

"I have been renting here for several years. I have nothing but the highest regard for the reps at this location. They are professional and courteous and I cannot say enough about their service."

"This is was my first time renting a storage space; I was in-between homes and needed to store my household items for a month. I'm so glad I chose Uncle Bob's and the South A.W Grimes location. As soon as I made my reservation, TJ called me to confirm my reservation and provide me additional information that was very helpful. For the duration of my move, i ended up renting 3 storage spaces at that facility. All three storage spaces were clean. During each and every visit to the rental office, Michelle and TJ made me feel very welcome and were great to work with. The free truck rental greatly helps with the move and their truck has a ramp!"

"Great place for your storage needs! Always helpful and responsive when you need anything in regards to your unit. I’ve had it over 2 years with no issues! Drew is great to work with!"

"The staff here is so lovely. They gave me an amazing deal, and a special on my first month! Did some shopping around, other storage facilities were short and rude. These people here took the time to help me size my storage, and even helped me swap to a bigger size after I initially reserved a spot that was to small. The security is perfect, it is always clean. Best place to choose!"

"Drew is the best! Thanks so much for helping us with our unit!"

"Very friendly service."

"Great experience here with these folks. Took time to show me around the property. Made sure multiple times I didn’t have any concerns or questions. Explained everything very clearly. Quick and easy."

"I’ve been a customer here for years (before they were LifeStorage). They’ve always been great to me and they have the best rates around. I would definitely recommend them if you need storage in the area."

"Michelle, TJ and staff are awesome. We've been clients at this facility for years and they are the best crew. Update, we are still a fan of this great facility and it's staff."

"High rates, poor service, no negotiation for payment date, and even higher late fees. They will also increase your monthly rate periodically without any notice."

"This location has always been the constant for our storage needs. The staff is amazing, I cannot say enough great things about the team they have working there. Super fun and nice to deal with. The property is kept clean and I am constantly referring family and friends that way for their storage solutions."

"The staff at Life Storage in Round Rock is awesome. Very easy to work with and very understanding of your needs. Thank you to TJ and everyone else at Life Storage for a great experience. Also, special thanks to JJ, the maintenance guy, for fixing the spring in the door of the unit I rent and even helped me move some things around in the unit. Thank you to all of you."

"One satisfied customer here! T.J. has amazing customer service skills! This place was a breath of fresh air, we were in a pickle and TJ went above and beyond our expectations and really took good care of us! We were reffered by a business associate and they lived up to the good words that were already spoken of them! I will do as my associate did and recommend everyone I know to see TJ at Life Storage! Thank you again for your help and staying late to get us set up!!"

"TJ was amazing, he did a great job going over all my options. You can tell customer service is his top priority."

"The management and staff, where excellent, knowledgeable, and most of all friendly. I will definitely be referring friends and family to use this Life Storage. Thanks for a wonderful experience....."

"I HATE THIS PLACE!!! The rudest owner named TJ and terrible service TERRIBLE! They over charge and trust me when I tell you, THEY DO NOT GIVE YOU HEADS UP that they are raising the prices for your storage PLUS renters insurance that rises. I kept telling them to inform me before this happens, again they did not inform me for MONTHS. Remember the guys name TJ , worse dude ever. Do not bring your belongings here because you will pay different prices every single month. Oh and every time I complain about the payment on how they are not notifying me ( hello we all have other bills to pay in life ) they wouldn't even cut the late fee off because I was one day late , hello covid freakin put all us people in debt because of it so have some compassion TJ! No one asked you to take the whole payment off, just ONE DAMN LATE FEE. Get your stuff out if you're with them"

"This is my second time back to this particular life storage. The people there are always great. Had to upsize my unit recently and talk about a painless procedure. They made it simple."

"TJ was awesome and so very helpful ... we appreciated his quick response and help when we needed it so much ..."

"Easy to deal with them, they provide a lock, one thing to not to worrie when you are moving"

"Excellent place, good security, good prices, careful attention and good customer satisfaction."

"Tj and Michelle are great. This is my 4th time storing with them and they always take care of me. Been away for a while, so it was nice to see they were still here when I needed them. 5 stars"

"TJ and Roxie are awesome. They made my experience setting up my mothers storage quick and easy. The facilities at life storage are always clean. I have a climate controlled unit and Ive never had a problem. They where able to hook me up with boxes and tape. They offered me a truck. This is the best place to store."

"Friendly, great service. Staff always willing to help with any issues."

"Amazing customer service with a smile every time. I've been a customer for over 5 years, and would never think of going anywhere else."

"Michelle, TJ and Jimmy are always friendly, professional and courteous. Theres always a family atmosphere in the store when I make my payments. The property is always clean and kept in an orderly fashion."

"Mr. TJ Leroux and his staff has always treated myself and my wife with respect and professionalism!! Ill continue to work with him in the future!!"

"Great place with very nice and professional staff. Highly recommend!"

"Great customer service. Office staff always available to answer any questions. Property is always clean !! Great storage facility!!"

"The management and staff, where excellent, knowledgeable, and most of all friendly. I will definitely be referring friends and family to use this Life Storage. Thanks for a wonderful experience....."

"Was very pleasant when I got my storage unit. Glad I chose life storage"

"We loved storing our boat at this location. It's very safe, clean, easy access to local roads or freeways, the staff is friendly and helpful; we couldn't be happier with our experience."

"This place was really clean and organized. The staff was really friendly and helpful. Would definitely recommend!"

"Michelle was awesome today! We had broke our key in lock and she was able to get the broken piece out and save the lock. Thx!!!"

"I rented with a lot of different storage places around the country and the staff here were more friendly and helpful than any I have used. I definitely recommend this spot to anyone that would ask. Great job and keep It up. Thank you"

"The staff was very helpful an very friendly an would defenitly recommended them again"

"10th time coming to the storage and I have thoroughly enjoyed and been happy every time. The manager is so helpful and sweet and kind when I need help."

"Really love this location. Jimmys awesome, and the property looks great. They have open communication, so if I have a problem paying my units rent on time, they always work with me and let me know my options. Will be using and recommending this location for anyone in the area."

"I have a unit at life storage & every time I visit Michelle is always super friendly & helpful!"

"I had a storage with here a few years back and when I moved back to RR, I decided to come back. Jimmy has always been very patient with me and TJ is always so nice and friendly. Highly recommend."

"This is how it's done. Easy online reservations and monthly payments. I have five units here, and the customer service always excerpts what I expect. Great place!"

"Great customer service, the place is always clean and tidy."

"Wonderful staff! Would absolutely use their services again in the future!"

"Jimmy has been a huge help for me. Everyone at this store has been exceptionally helpful and a joy to be around. 10/10 would highly recomend!!"

"Great customer service! The staff have always gone out of their way to help any way they could."

"The spaces are clean and the staff is friendly and gives great service. TJ called me to remind me that my payment was due and was super helpful! After having some pretty bad experiences at other places, I sure do appreciate these guys!!"

"Overall I loved the service. Professional associate, knowledgeable,and quick and attentive service. Couldn’t beat the special rate y’all had going on either, and given I was trying to store in a hurry and on a budget, everything was beyond appreciated!"

"Very friendly and informative"

"I've never had the need to have a storage unit until now, but I rented 2 units from Life Storage and TJ and Michelle. I thought I had set up auto draft payments but something went wrong and it didn't get set up.  So worst case scenario happened and I showed up with a full 6x 12 trailer and 2 friends from out of town to pack and unload it for me. And couldn't get in. At 8pm on a Sunday night, I called the emergency number and waited on hold for more than 10 minutes to be told they would put an operations message in but nothing could be done. Needless to say, I was extremely upset with the less than helpful person. I went home, told my friends thanks for coming to help me out, and figured out myself that for some reason my account didn't get setup and obviously didn't auto draft. So I proceeded to setup an account, made a payment including late charges (it was for the second month rent and was 5 days late), and setup auto draft. Moving forward and this is really why I'm writing this review....I was at the store before they opened Monday and TJ got an earful and then some. But he listened to what I said, explained that there wasn't anything he could do about the late charges himself except recommend they be reversed. He explained how the process worked, and went with me to remove the lock. That left me having to find and pay someone to unload and pay for the extra trailer rental too. But what happened next was the epitome of customer service. TJ called me to tell me he had worked out getting my trailer unloaded for free! Who does that these days? And on top of that, his manager approved the reversal of the late charges as well. TJ went above and beyond to help out a perfect stranger, and a customer who had only paid one months rent to boot. If you need storage, you should go see TJ and Michelle, they'll get you taken care of. And the facility itself is clean, climate controlled, and safe. I won't go anywhere else. Ever. Thanks TJ for caring enough to go out of your way to help!"

"The staff at this location are superb! Very knowledgeable, supremely helpful, clean and secure facilities, 100% recommend!"

"It's very nice big but money out your pocket . To close to the hiway"

"Michelle, TJ and the staff are great! Very professional and knowledgeable."

"Great storage facility"

"Awesome service, very friendly and accommodating staff and service!"

"We love life storage! Wonderful staff!"

"The associates were knowledgeable, courteous and informative. They handled opening my account very easily."

"For me, if the expectations are met, it has been very useful for me."

"Two thumbs up."

"Love this place"

"Best management. Easy access property kept super clean."

"This place is amazing! Ash was awesome! She helped me and was very nice =M<ÿ. I recommend this place for anyone. Thanks!!!"

"Just rented another space. Been a long time customer. TJ and Michelle are awesome."

"Great service"

"Very convenient and nice storage facility. Helpful and friendly staff!! Definitely recommend. Michelle and TJ rock."

"Love the location"

"I think your staff is great. I had rented a storage unit and it had been over a year and a half when I returned to claim my stuff. I lost the key but your staff was able to remove the lock."

"Tj, Ash, and Michelle were so amazing when I came in. They were so helpful and made me laugh ."

"One of the most convenient storage facilities I've found. Tj and Michelle were very helpful with everything I needed done. The lockers are easily accessible and clean. I am very satisfied with choosing them as my storage facility."

"Great customer service can't say enough about this place. This review should of been a lot sooner but life happens. TJ is awesome. He and His wife keep this place super clean . This is the only Stoage facility that I know of that have there isles wide enough to fit 2 or 3 truck and trailer s at a time. If you want an awesome experience. Go check them out. Thank you for all your help in the past. And I plan on being there for all my storage needs. It's hard finding good service like you have here keep up the good work. POPS. !!!!!!!  And of course I'm referring all my friends!"

"This storage place is great!!! 5 stars all the way, and if I could give more stars I would. Customer service is great just great people to deal with!!! Not only that the place is spacious enough to drive comfortably and not worried about if you will make a turn in the storage property!!!"

"A great staff but no long term contracts. My rates have gone up three times in 9 months. They know it will cost you a ton to move your furniture out and take advantage of that to Jack up your rates. I wanted to buy a year contract. Nope. I'm moving everything out this month."

"TJ and Michelle run a great property and I like seeing the same staff year after year."

"Hard to really grade due to the fact that one of my jobs is located out of the property. But from what I've seen, a secure and well managed facility!"

"Great location. Michelle rented me my space a couple weeks ago. She really new what she was doing. She made great suggestions as far as how I stored my stuff and seemed to really care about what I was going through. I hated moving, but this was the most pleasn't part of the whole deal. The way the staff interacted there was a real family feel in the location which made me feel right at home."

"Great and friendly staff. Been running business out of the storage for 3-4 years and would not consider leaving. Highly recommend!! TJ and Michelle are fantastic and very helpful!"

"Ash was great. She took me out to show me spaces last week even though it was raining. Changed my mind and she took me out and showed me a couple more. My first time in storage and she made me really comfortable. When I finally made up my mind the process was quick and easy. Highly recommend."

"Really happy with the location. TJ was great. He made the whole process simple and fast. Location was really nice. Couldn't be happier with my experience."

"the folks were great and super helpful when i went in for a quote"

"TJ was amazing, he did a great job going over all my options."

"Love this place. This is my 2nd time using them. The office staff are fast, friendly and knowledgable. HIghly recommend!"

"They really could use a maintenance man to go around and fixing a few things. It would also be nice if they had covered parking for the rented spots"

"The staff at Life Storage is TOP NOTCH! Michelle, TJ and Jimmy have always greeted me and my boyfriend with smiles. The property is always clean and we feel safe storing our items @ their location!"

"I came in during a very difficult time in my life. The whole staff here was very accommodating, compassionate, and patient through the whole process. I couldn't have asked for a better experience."

"Long standing business relationship with this location. I rent both parking spaces and storage lockers for business and personal. Very excited with the new feature of bypassing the admin fee and having the lock/spot reserved online. I send everyone their way - competitive pricing and superb customer service!"

"TJ and Michelle are great. Been here a number of times and will always use this location. Clean, convenient, and the staff is great."

"5 stars for sure. Michelle was great. This was my first time to ever use storage. Michelle was like a one stop moving consultant. My space, some moving supplies and even a local mover that she said several customers were happy with. Dealing with this location not only saved me money between the special on my space, and the discount on some moving supplies, but the time and effort with what ended up being a great mover Michelle recommended made the whole thing almost painless. This kind of service is simply unbeatable. Was even surprised to receive a a phone call this weekend from a girl named Ash. She said she just wanted to reach out to make sure my move went well and to make sure I didn't need anything else to complete my move. Very impressed."

"TJ, Ash and the other staff are all nothing but courteous and professional everytime I am there. They are very friendly and happy to assist whenever anything is needed. I also appreciate the cleanliness of the property. I will keep referring ppl. Thanks!"

"Rented today with Ash. She was so bubbly and upbeat, Gave me some great advice on what size locker to go with and got me in and out pretty fast. Place looked well kept and really clean. Happy I came in. Ash actually made my move less painful. Go see her if you need storage."

"Very professional staff. Been at this location for several years. I have storage at some other locations for my business, but I particularly like this one because its had the same managers for the 8 1/2 years I've been here. For me it just gives me a feeling of security knowing that if there's an issue the people I'm dealing with aren't going to change by the week like alot of other locations and businesses."

"Rented my space from Michelle. She was so helpful. She gave me advice on how my items would fit, and suggested the size I needed and it all fit perfectly. She was so helpful and the whole staff made me feel welcome. Michelle made things so much easier than what I thought they were going to be. I totally recommend."

"Love this storage facility. I have used them on and off through the years when Ive needed to store my items. They have always been very courteous and helpful. They care for your items just like their own. Your items will be secure here as they live on the property."

"Staff is GREAT! They are so helpful and sweet in the process. I would definitely refer this location to anyone needing storage needs."

"Jimmy and everyone where super friendly! I came in just wanting a price quote and to look at a unit to see if it would suit my needs. Jimmy showed me two separate units plus a larger one just in case I needed it. Very professional in every way, very polite and answered every question. Jimmy even told me about the online deals and how to have my admin fee waived by signing up online. Awesome team!!"

"been here for a year now. great prices and staff is so cool."

"Good location, nice people and clean units"

"My business is mobile and I've rented parking here for several years. TJ and Michelle are a great team and I'm here for the long haul. Security is is great, well lit and plenty of cameras. I've even seen TJ on my dash cam checking my doors in the evening at times before they close. Can't say enough about the place and it's staff."

"Great staff, great prices and manager lives on the property. Recommend this place if you want safe and clean with no worries. Actually 10 stars if it was an option."

"Staff is great, property is always clean and great website for making changes and payments. Highly recommend."

"Went in to check on some prices for my move next week. I spoke with TJ. I was so impressed with the way he had dealt with the customer before me who I guess was upset over paying a late fee. When I told him my situation he seemed to be interested in giving me the best advice possible. He gave me ideas on how to stack and place my furniture while we were at the space. I felt like I had hired a moving consultant. Great experience I will be back to rent as soon as I know when my house goes on the market. Highly impressed and highly recommend."

"My company has used this location for storing my samples for 4 years now. I love the location because its the only place I know of with on site management. I'm on the property after dark often and I feel a lot safer knowing someone is always near by. TJ and Michelle have always been awesome and their staff is always so professional. A must have if you need storage to facilitate your business."

"Staff is awesome."

"Ive several units here. Always feel safe. Very clean surroundings. Staff's very friendly. Highly recommended."

"This place is great. Very clean and secure. Michelle and TJ are the best. Super polite and very easy to work with. I would recommend this place to anyone needing a storage unit and or parking. Keep up the good work.=M"

"From my first smaller unit to moving up to a larger one - these folks are first rate. They make it easy to get the "paperwork" completed - and the place and property is SO clean. I feel like my belongings are safe. It's like storing with family. I love these folks."

"Wow great customer service! I would definitely recommend this place to anyone looking for peace of mind !"

"Very friendly and helpful staff, and good rates!"

"TJ and Michelle are the BEST and work with you for whatever you need. The rates cannot be beat, either."

"TJ and staff are wonderful. They expertly helped us get a spot for our camper and at a great rate, too! We will use them again!"