Self Storage Units near Austin in Pflugerville, TX, 78660

"I actually enjoyed working with and getting super customer service with Danielle at this store. She made everything super easy and we laughed on each contact I’ve had with her. Thorough and helpful very personable! She showcased her customer Service skills strictly over the phone I myself try to do everything online as much as possible is she made that a very efficient helpful way for me to be able to get it done was very thorough and explaining every process along the way for me and explaining why I needed certain coverages those kind of things I really appreciate the experience that I’ve had and I look forward to building a great rapport with the store! Ps I gave 5 stars strictly off my interaction with Danielle."

"Have card on file. This place 2 months running says card not working. Funny though. Same card I have been paying with. Went in on saturday12/4 twice and 12/5. I guess they do this to charge the extra $4.95 online payment. Oh and I can't access my account because it says my gate code is wrong. I WILL BE INQUIRING UP THE FOOD CHAIN on why this is happening."

"Awesome service. Friendly and very personable staff. Ken Snipes"

"Staff is very considerate and really nice. I will always use them again for my storage needs."

"Danielle was so helpful and professional. I will continue to do business with them as long as there are people like her representing your company."

"You found the right place! Life Storage Pflugerville is the best storage spot I've ever used. Always clean and well-maintained. Staff is amazing! Brittany helped me with getting the right size spot, and was patient, KIND, and efficient when I had to change to larger area. She helped me get a truck rental from another location. Brittany also assured me my personal info would be protected from my ex. Super customer service all-around! Can't say enough good!"

"She was very sweet and knowledgeable and was able to answer all of my question about renting a unit quickly."

"Great facility. Employee Brittany is a pleasure to work with. Very knowledgeable and patient. I would recommend this storage facility to friends and family."

"Thank you so much Danielle for taking care of our storage facility. She was so cooperative and creatively found a way to help us since we have now relocated to Pennsylvania. Store 547 was pleasant to work with from day 1 to our last day of renting."

"Friendly staff and clean building. Thank you Danielle for being so helpful!"

"Nice staff and clean units. Thanks for being so helpful!"

"It was clean but they need to replace the carts or at least mix in some WD-40."

"Nice friendly staff and good rates."

"I need to recognize the support and guidance the manager, Brittney, provided me in selecting and later changing my storage unit rentals. I’ve rented units in other states and this location has been my best experience. Danielle was also very helpful"

"Brittany and Danielle are definitely two of the most respectful and knowledgeable individuals I have ever met. I needed a unit and they recommended I upsize due to the space I was needing for everything I needed to store. Glad I listened to them. Everything fit. Glad I met them. Lifestorage is a wonderful place to keep all your belongings when it can't stay with you. Thanks again Danielle and Brittany."

"Very helpful"

"Comedian Kevin Nicks was here."

"Over charge rats tore up my belongings I would not recommend this people to my worst enemy"

"I went in to make a payment for another location and they were so courteous,kind, and professional. I appreciate the convenience of being able to pop in when im traveling and taking care of my payment. The staff were up beat and extremely helpful..As a person in customer service.. Kudos you have an AMAZING TEAM representing your facility."

"I personally would like to Thank Brittany for all her help in every aspect of my stay with life storage from the very start of my moving in 2months ago till current...very helpful and knowledgeable....as well pleasant customer service...."

"Friendly and helpful service! Very good tour of the facility."

"I came in looking for a space and brittany was supper sweet and helpful!"

"Brittney was a huge help. Fantastic service!"

"First month free! Who can beat this deal? The sign up process was easy and registrations can be made over the phone."

"Brittany was great! Super friendly and professional. 5 stars all around!"

"Clean facilities. I’ve had other experiences with storage facilities, but here at Life Storage they have been really good. Been doing business here for 7 years, and I’m still very happy. Brittney is Great! Michael is very much on top of things here. Price is right. This has made my experience easy."

"Excellent customer service, very satisfied. The young lady at the front counter answered all my questions. I feel very safe leaving my belongings stored there!"

"This is the best experience I've ever had at a storage unit. I have a 10x15 and got a reasonable price to use it for my small business storage. The manager Brittney has been so helpful during my setup. She's helping me set up deliveries and even checking them in for me. I'm so grateful that I found this place and the management is top notch!!"

"This place is awesome. If you need storage, you should go here. I had the extreme pleasure of working with Britney, who helped me put so much. Words can't express how nice and friendly she is! Thanks for a wonderful experience, Britney!"

"High rates, poor service, no negotiation for payment date, and even higher late fees. They will also increase your monthly rate periodically without any notice."

"Worked with Brittany who knew her job and pleasant to deal with. Feel confident we made the right choice"

"Reason for 1 star: 1). They have only 1 elevator. You are screwed if you are on the 2nd or 3rd floor. The elevator is constantly broken for days on end. You have to inconveniently carry your stuff down many flights of stairs because of this. 2). They say they have a secured building but the door keypad is broken as well as the bay door. Anyone can come in, its been this way for months and the paper taped to the wall says it will be that way until further notice. People have broken into units recently because of this. 3). Nobody in management walks around the place. There was an abandoned unit with junk all in the hallway and a wide open door for at least a week and a half. 4). They say its climate controlled but its roasting hot or freezing cold in our unit at all times. Clearly indicating that they are not climate controlling the place! Theres more but this used to be a great place when Jimmy was running it. The new management was talking to us about how it was too much money to get someone out there on Sunday to fix the elevator. Its so overpriced at $175 a month and weve been paying it for years. I dont appreciate a company like this that lets their place fall apart and doesnt care at all about customers, just their bottom line. Anywhere else would be better than here."

"I came in to rent a 5x5 and was greeted by Brittany. She is very helpful and courteous and I already recommend this place for your storage needs."