A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage in Cedar Park, TX is a storage facility conveniently located near Austin. Our facility is designed to provide you with the best storage experience possible. We offer a variety of storage unit sizes to fit your needs, from small 5x5 units to large 10x30 units. We also have climate-controlled units available to protect your items from extreme temperatures. Our facility is secure and monitored 24/7 with video surveillance, and we offer a variety of security features such as electronic gate access and on-site resident managers. We also offer moving and packing supplies to make your move easier. Our friendly and knowledgeable staff is here to help you find the perfect storage solution. Stop in today and let us show you how easy and convenient storage can be.
12835 Pond Springs RoadAustin, TX 787297.6 Miles Away
Customer Reviews - Life Storage #474, Cedar Park
We at Life Storage want to maintain the best storage facilities in Cedar Park, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I’ve been a customer for two years. I lease an outdoor parking space. I do my best to check on the car a few times out of the year - just to make sure everything is fine. I was utterly disappointed when I drove up and discovered the car cover had been blown off. I don’t expect staff to cover my car, however, a phone call would’ve been appreciated. The car was obviously uncovered for quite a while, as there is a lot of sun damage. Dang… a simple phone call would been really nice… “Sir, we appreciate your business and timely payment. The reason we’re reaching out today is to notify you that recent high winds blew the cover off your car. Although we wish we could put it back on, our policy prohibits us from making contact with custom’s property”. That’s it. That simple. It’s call service. To boot, the gentleman at the counter could care less when my wife shared our grievance."
"David and the rest of the team at this location have consistently been responsive, helpful, and nice. The facilities seem to be well-maintained and secure. And I got some good introductory deals. Thanks, Life Storage!"
"If I could I would give more stars. David's been so patient and nice despite moving all from unit to the next as my life has changed. Despite some confusion as to one of my moves he was very understanding and quick to help."
"Mark and David makes moving and packing a wonderful experience. If you were stressed about the task, the comedy duo makes you forget about. Thanks for being kind and considerate and keeping the place in tip top condition. I appreciate your customer service! Blessings."
"Best customer service . David was very attentive and resolved my issue quickest. I had reserved the wrong size and he was very patient with me
Gracias David ❤️"
"The customer service was top notch - Mark took the time to help me find the right unit for my needs and price range! I would highly recommend this location and Life Storage"
"Mark was very helpful and very pleasant! Helped us make a decision as to which storage space met our needs. David also was friendly and entertaining with his jokes!"
"Mr. Parker found me exactly what I needed and at an awesome rate! I couldn’t be happier with the service provided and there has been absolutely NO HASSLES. 10/10 recommendation!"
"I have used a lot of storage places, but this place is top notch. David is always on the spot, helpful and friendly when I need help with something. I will continue to use this storage facility in the future."
"Just needed some temporary storage while we listed our house. Life Storage - Cedar Park was perfect - the staff were very helpful, the unit was clean, and the price with one of their specials was really good. Highly reccommended."
"Service was incredible! The store assistant manager was wonderful and one of the nicest, most helpful people I have ever encountered in general. I would gladly recommend this storage facility to all my friends in need of one!"
"David and Mark were extremely helpful and friendly! They took me to the unit to make sure it was what I needed and answered all my questions. Would definitely recommend this storage facility!"
"David and Terry the managers here were wonderful to our family during a very stressful moving situation. We had to get the storage unit at the last minute due to issues with our rental and there courtesy and professionalism was much needed in this very stressful situation. They even came by on a golf cart and gave us water while we were unloading on a sweltering July day. I would highly recommend these kind folks to anyone with storage needs! Thank y’all so much."
"The signup online was simple and easy. David and Terry were great! They were very helpful. The facility was clean, well laid out and well lit. There were NO signs of any pests or rodents. I only needed storage for several months but I will go back if the need arises again. Highly recommended!"
"The best choice I could have made for a storage place! Moved from College Station and needed to store some extra furniture while we moved into our new house and Terry Woods here at Life Storage made everything super easy to simply move my things in and out. 10/10 SHOULD USE"
"Life Storage was so easy to rent a unit from and vacate when I no longer needed the space. Terry was incredible to work with!! She communicated well and answered all of my questions. Definitely would recommend this facility!"
"What fantastic personal service I had! The units and the property are very clean (property manager here, so high praise!) and so professionally run. I love that they check locks all the time to ensure everything's safe. The detailed info in the set up of my account was simply marvelous, and Terry...well, I think I might just go back to visit her because she's not just good at what she does, but she's an absolute delight to work with. :) Thank you guys!"
"Was not pleased with initial storage unit and went to the office and was able to change units very easily. Manager was kind and understanding. And he even saved us another trip to the office to return the other lock."
"David, the store manager, was there when I moved in and for my moving out and he is a joy every single time I go there. Always friendly, very thorough with all of the information, and he’s quick. The storage facility itself is always clean and well managed. Extremely satisfied and highly recommend."
"David was a pleasure to work with! He was very helpful with helping me find a storage unit that would work for me and my family during a stressful move. Once we found a house, I realized we wouldn't need the storage for the rest of the month and he helped me get my prorated money back! I'd recommend this life storage to my friends and family!"
"This is specifically a review for excellent customer service! Everyone we talked to, including customer service over the phone, as well as the managers and employees at the Cedar Park location, were all amazing! They went above and beyond to help us get our unit reserved and made sure we had all the right info. Terry in particular was phenomenal! Besides being so polite, she also texted us photos of the potential storage unit we wanted and gave us a detailed description. It didn’t quite suite our needs, so we did not rent it, but if in the future we need a storage unit I wouldn’t hesitate to rent one from them!"
"We had the pleasure of working with David P. at the Cedar Park facility. His manner of professionalism and knowledge of his position is outstanding. We love it when the customer service supersedes our expectations. Thank you Life Storage, and David."
"I rented my storage unit yesterday and have to tell you that Mark and Kerry are amazing! Great customer service and, more importantly, great senses of humor! ❤️ This was just what I needed during a very stressful time. Based on them, I have high hopes that the rest of my experience at Life Storage is going to be great."
"The folks here are the best. Terry, David, Mark and everyone who works here go the extra mile in customer service. David even has had to give me a jump start a couple times. The units are clean and in good condition. They are stringent about keeping the place pest free."
"After doing the research, compared this and that, and double checked I ended up at Life Storage looking like the best option. After arriving in total downpour of rain and other bad luck I was almost at my wits end, fortunately for me Terry Woods was working because omfg she was Freaking Awesome!!! with Amazing Customer Service that impressed me tremendously and was by the time we left after all her help (water & umbrellas so we didn't get soaked, and perfect deal that I wasn't even expecting!!) she kept going above and beyond the whole time from start to finish, no bs, and with a great personality and with that cute smile to boot I couldn't have asked for better and Terry is why I'll keep my 10x20 unit and do more business with Life. Thanks again Terry you Freaking Rock 🤗❤️😎🍻🤟🤘😘😄"
"Terry, Mark and David are wonderful! They are always there to answer questions or help! The facility is always clean and I'm very happy to be at this location!"
"Terry was so helpful and personable. I’m grateful she was there to walk me through the questions and needs I had for my storage solutions. Everything is figured out because of her and I am very pleased."
"Nice place but They are now charging me almost double what I started with only a couple of years ago.
They raise their rates A LOT!!
There is nothing you can do about it. Whatever you get now. Expect it to go up exponentially in a short period of time.
Other than that. It's fine."
"I’ve been so impressed with the team that manages this property and their attention to what matters. Terry, in particular, has always been proactive in making sure I’m aware of what to expect with storing in the spaces I’ve had and with automated billing too. I’ve stored at and worked with other area locations and I will always choose this one as long as this team is managing it!"
"Terry and David have been great. I made my reservation through HQ which has a limited hold time and they kept extending it, over and over. They did everything they could to make sure I got what I needed at the best rate they could. Thank you."
"I wanted to share my very positive experience with Life Storage and especially working with Terry who helped us through a challenging situation with a new home build we were dealing with. Terry went out of her way to accommodate us as we continued to experience delays with our builder. In addition, when new furniture was scarce, Terry found another storage unit near our two existing units to store our new furniture and helped us pay prorated rates for a partial month. We appreciate everything Terry and the Life Storage team did for us."
"The team at lifestorage cedar park were exceptional. Great customer service. I was happy with this facility. It was clean and the elevator was always in working order."
"Very great place.
Specially Ms,Terry is amazing!
Thank you again!
Only this place need to update internet service make me wait long time go through paperwork when I was check in first day."
"People who own these unit's really have good customer service. We rented two large units for 6months and we felt safe leaving are thing's at this location. We will continue doing business at the life storage location of Whitestone for our storage needs. Terri was so kind and deserves a pay raise and promotion"
"We had needs for short term storage near our Travisso home and Terry Woods helped my wife with an urgently needed first floor climate controlled storage unit prior to selling our home. Terry helped us with reduced charges use of their van to move items to the storage unit. It was a great support for us. We were appreciative of Terry’s great support for us in our moving preparation time. Dann and Wendy Sherman"
"These people are fantastic. Terry has been so kind so helpful and such an angel. I was in a very tight spot, she jumped straight in and simply let God's light shine. Such a good heart and so helpful. The facility has any choices of sizes and what you need. It is very clean, safe with gates etc and the prices are reasonable in comparison. If you need a good place, this is it. Thank you Terry"
"I was very greatful for Terry's help when getting a storage unit. She went out of her way to fix the elevator when it broke down while we were moving stuff into the unit. She seems to really care about her customers, she is a very sweet and friendly lady."
"Just when I thought customer service was long gone in this world, the staff at Life Storage Cedar Park proved me wrong. Everyone at this location has been nothing but fantastic and helpful, from accepting deliveries to just answering questions. You can tell they really care about their customers and will do whatever they can to help you. If you are looking for the best storage facility around, look no further - you've found it!"
"The team was very caring and helpful! Excellent customer service and willing to go above and beyond for their customers. Great experience so far! Thank you Ms. Woods and Mr. David!"
"Great staff. They are friendly and very helpful. The facility is really clean and the climate controlled storage units were truly climate controlled!"
"This place is well maintained and I have not had any issues whatsoever. I did switch from a 10 by 10 to a 10 by by 20 and the process was very easy and the guy at the front desk is awesome!"
"Used this place to store stuff until we found a house. Everything was always clean. Terry and staff were really friendly and accommodating. If we ever need to rent space again we will surely come back."
"Terry is such a sweetheart in getting us set up with our storage unit. Went out of the way to make sure we got everything from A to Z. I would recommend my friends and family."
"Mr David is awesome and really funny! He made our rental the easiest! Paperwork and actually getting our unit was super simple. This location is great at communicating if there is anything wrong - my lock was unlocked and I got a call to let me know. The unit hallways are always clean and it’s easy to get in and out of there. I would definitely recommend renting a unit here!"
"The staff and facilities at Life Storage on West Whitestone in Cedar Park are top notch. Terry Woods and the others do an excellent job with customer service. They are friendly, responsive, and very professional. The grounds are always clean. They go out of there way to say hello and make sure all is good. They are very understanding of my storage needs."
"I had a great experience signing up for a storage unit with Terry. She was incredibly helpful, answered all of my questions, and went above and beyond making sure that I understood the service and that I was happy with the storage facility. I highly recommend storing at their location on W Whitestone."
"I have had tremendous customer service since being with lifestorage. Terry and David have both been very pleasant and helpful. I highly recommend their location on whitestone blvd. In cedar park. The units are clean."
"I have used storage facilities of one kind or another for decades. Never have I experienced such a fantastic level of customer service as I have from Terry and David at Life Storage Cedar Park!!! They have bent over backwards to ensure that I was a very happy customer. If you can get a space with these guys, you will not be disappointed!"
"Absolutely awesome experience!Terry took cate of me the moment I walked into the office. She personally took me to see various units and took time to allow me to consider what would work best for me. She even helped me set up the rental details and offered various suggestions that I found extremely valuable. The facility is very clean and I felt like family when I left! Cannot recommended more highly. Thanks Terry for the customer service that is not common anymore in our society."
"Terry Woods was especially helpful, kind and professional. I will definitely recommend this location to anyone I know looking for storage. It is also clean and well managed."
"Your company was one of three storage places I called seeking to rent a unit. Your company was the only one that returned my call. I made arrangements to come finalize in person having the unit. Terry was the young lady that took care of all things when I arrived. All the paperwork, setting up the contract, purchasing the lock making sure the code she gave me was opening the gate. And then she drove me around the property to the building our unit was in. Terry made sure I knew everything about the rental process and about insurance before I signed any paperwork or made the first payment. The first day we moved belongings into our unit Terry came by and offered cold water for everyone that day. I had to come by the next weekend to purchase wardrobe boxes. Terry sold them to me with a discount that day. This has been a good experience for us in a stressful time. Thanks Terry!"
"Terry Woods was absolutely amazing and went above and beyond to help us! We bought a unit from auction and the gate continuously was malfunctioning (codes never worked) and she was always there to let us in, even provided her personal number to ensure we were able to be let in whenever we came to pick up our things. Not only was she extremely helpful and patient, she’s super friendly and welcoming!"
"Terry provided exceptional support and customer service to me. I was looking for 2 units to rent, but I needed them at flexible dates. She's been extremely helpful, advised me on the options I had to make this happen and I've left extremely happy. Great location too."
"Mark and Terry are awesome. Very professional very helpful. Nicest people you could hope to meet. Will continue to do business with them for years to come"
"Today we went to Life Storage to get an estimate and have a look at the units. We were absolutely impressed by the customer service Terry offered to us. She was amazing! Thank you so much for your help."
"Best storage rental experience ever!
I appreciate the exceptional customer service I encountered through Mrs. Terry at Life Storage! She indeed went beyond my expectations as she was thorough and detailed in the rental process. Unfortunately, before meeting Mrs. Terry, two different storage facilities made errors concerning our reservation. Thank God for genuine customer service-oriented associates and managers."
"Rented the utility van to move a washer, dryer and refridgerator. Great service from Terry! She was kind and cordial through the whole process and made sure I was good with the rental. Excellent service and useful van!"
"Terry Woods was extremely helpful and professional. I was very pleased with my experience while in the office this morning. I would highly recommend using Life Storage!"
"Very nice lady that works there is always helpful. Storage is convenient and accessible. The facility is secured with proper fencing and access gates."
"This THE BEST storage facility I have ever had! The customer service is what sets them apart from the others. In a world where customer service is quickly dwindling, this business is stepping it up! I make my payments online, and Terri, who I believe is one of the owners, has helped me out on several occasions whenever the website is not working properly. She goes above and beyond by looking into the matter at hand, followed by calling me back when she says she will. She even remembers to call me the next day to make sure my payment went through. This is not something she has to do. As a matter of fact, a couple of times, if she wasn't helping me, my payment would've been late, resulting in late fees. I believe the late fees would result in her business to make more money, however, they would rather have happy customers. How refreshing!
Really, if you need to pay for a storage unit, THIS location is the place to go!
Thank You Terri at Life Storage!!!"
"I would highly recommend this storage. This is the second time I have rented a storage unit and it exceeds my expectations. Terry is amazing and answered all my questions. Great customer service! As well as a very clean well light easy to access storage units."
"Terry and everyone up there are awesome! They are ALWAYS helpful and Very very nice. I can't imagine a better place for storage. Even though it's close by, I'd be willing to drive an extra 50 miles to come here if I had to."
"Totally recommend this location if you need to store your items! Everyone in the office has always been so helpful and quick to respond. They go the extra mile and that was very much appreciated!"
"Terry was extremely helpful in arranging my storage space. I had selected the wrong type of space when I reserved it online and Terry called me to confirm my reservation and actually guided me to a space that was better suited for my needs. I have had to go back a few times and Terry has always remembered my name and helped with any currently needs I had. A great experience!"
"Terry was so helpful with selecting a storage unit. We had to reserve a unit quickly due to our home flooding. She helped us pick the right size for the right price. She even picked the perfect unit to avoid moisture related issues. Thank you so much for your help Terry, we really appreciate your kindness!"
"I have a condo in Lago Vista that was totally damaged during the freeze and will need to be completely redone, so I had to find a place to store what was salvageable of my belongings. Living 3 hours away I was very discouraged in trying to find a unit due to so many having the same issue as me in that area, and then I called Life Storage and spoke to Terry and she was the empathetic and kind person I needed to talk to at that moment. We talked for a bit and her friendliness and willingness to help made me feel like I already knew her. Terry was able to set me up in the perfect size unit with someone moving out that day, and when I met her in person on Saturday morning she was so nice and accomodating that I couldn't have been more appreciative. The move to the unit went great and I was relieved to be able to get that part of the condo mess taken care. I can't thank Terry enough for her incredible service and kindness! Terry is truly a gem!!"
"We have always done business with Life Storage because they are professional and efficient, not to mention convenient. We knew our personal items were secured in this location!"
"Highly recommended! This is the 2440 W Whitestone Cedar Park Location and Terry Woods is so helpful and great customer service. The facility is very secure and clean as well."
"I use life storage 2440 West Whitestone blvd in cedar park and I couldn’t be happier with the service and my storage unit and also the spot for my trailer. I will be using them for a long time. The prices are great and very helpful. I highly recommend them for all your storage needs. 5 stars!!!!"
"We have used Life Storage in Cedar Park 2x now. Dealt with Terry each of those times, and I can't say enough about how great the place is run. She actually takes an interest in the customer, and is great to chat with. With what seems like a million choices for storage now, Terry has earned our business for whatever need may arise in the future. East to set up, easy to deal with, secure property and fantastic service. Much thanks to them! 🙏"
"We love using Life Storage. Their customer service is amazing and is the reason why we continue to use this location. They are known for treating their military and vets very well and they do offer great discounts for their active duty military. I definitely recommend this location for all of your storing needs."
"Good experience with this Life Storage location. The hallways and elevator were always very clean and well lit. Super easy access from 1431 and the entry/exit gates always worked flawlessly. Staff very helpful and friendly."
"i had a great expeience with life storage thanks to tracy woods . she was great in helping thru everything and very nice to work with. will come back again just because of her. its great to meet people that are that nice and courtesous to people. have a great christmas tracy !!!!"
"I had a great experience with this Life Storage location. Terry helped me get set up with multiple units. She was very helpful, very polite, and was very accommodating. A big reason why we went with this storage facility was because of how helpful she was. The units are very clean and easy to get in and out of. There's enough driving space for a moving truck to get around easily as well. I will definitely continue to use this facility for whenever I need to put things in storage."
"I had the pleasure of meeting Tom Orozco. He graciously helped my friend move into a unit when I was unable to help her. He totally helped her unload her truck and move her stuff into a storage unit after recovering stolen items from an unwanted house guest in her deceased husband's home. This was a difficult time for my friend but Tom made this an amazing day for her. Thank you Tom! Thank you from the bottom of my heart!!"
"Very clean, well-run storage facility with good security and climate controlled units available, conveniently located off 1431 in Cedar Park. Terry and David are very helpful and friendly and made the move-in process quick and easy. Including temporary placement of a PODS container in the secured area for move-in, an option that is not available at many storage units out there. Strongly recommended!"
"Always great service from Terry and Mark! They take great care of you and keep an eye out for you when you need a new or another unit. Great follow up and communication at all times!
Thanks Guys!"
"Have had two units here in the past year . It has been a great experience so far. Terry’s great, super kind, knowledgeable and always offer me a bottle a water! I wouldn’t go anywhere else to store and keep my items safe."
"Life Storage is an excellent facility that is maintained in top condition. David and his team go way beyond to meet the needs of their customers. For example, I just received a call from the office asking if I was missing a small key. Turns out our mail box key was dropped on the ground and turned into the office. The staff called customers until they reached me. Kudos to Life Storage and their “go beyond” team!!"
"Today my wife and me came in looking for a 10x15 unit, we had been to many places before and none had anyone like David Parker! He is amazing so kind, funny,and very informative. The facility is very nice and clean, prices are reasonable. Security was my big thing but they have many cameras and the security gate that you can only access with your code. But again what sold us was the nice staff, David Parker is amazing and needs a raise!!! Thank you so much David Parker!!!"
"Staff were friendly and helpful. Most especially Terry W. I had multiple occassions of seeing and interacting with Terry as she made her rounds and completing task around storage facility. She would always stop when I was at my unit and ask if I needed assistance. She always offered water. And went out of her way several times to make sure I had everything I needed to accomplish my task at the time. Terry is the main reason I would recommend Life Storage to anyone looking for a clean, secure property with excellent customer service. She is Top Hand! I'm very grateful to her. Her enthusiasm and honest sincere personality goes a long way in creating a satisfied customer. As well as a Life Long advocate for Life Storage. Thank you Terry! Thank you Life Storage!"
"Terry was amazing in helping me orchestrate my storage experience while moving from out of state. I highly recommend them as terry and mark do an amazing job"
"They were fast, friendly and efficient. Terry Woods in particular. I bought some boxes and she pointed out the starter package would get me more for my money."
"We had a large unit here for 8yrs. We just changed units to a smaller one this week, and Terry Woods made the transition go very smoothly. She showed us the new unit and was very friendly and helpful in getting us settled. The paperwork went quickly and efficiently. She truly made the experience less taxing. We enjoyed working and doing business with her.
Thanks Terry for all your help!!!😄😄😄"
"Outstanding service from Terry and the guys. Terry was such a pleasure to speakto on the phone to help arrange our storage needs. She was able to find a unit that would be close to where our moving truck would be parked. When we needed to add climate controlled storage they were able fit us in a unit that was close to our other unit. We appreciate how quick they were to respond when we first reached out and only have had an excellent experience. We have noticed that Terry does go above and beyond, you will see her driving around the property and stops to ask if you need bottled water or if there is anything she can assist with. This was my first experience with a storage facility and she set the bar high."
"We had a great experience at Life Storage on 1431 (Whitestone Blvd.) in Cedar Park. Terry W. was outstanding. We had never rented a storage unit and she made it super easy. I would highly recommend this location and I would give the whole experience 5 stars."
"Life Storage #474 and specifically their associate Terry are absolutely FANTASTIC! Our business ships multiple products to our unit at this location weekly and Terry takes the time to accept the packages, take them to our unit and places them in it neatly and respectfully. This facility deserves a minimum of (5) stars and if there were a higher option I would select it. Thank you Terry and Life Storage #474 for your wonderful service."
"We had a great experience at Life Storage. The associate manager Terry Woods was super friendly and made the process easy. Definitely glad we chose this place for our storage unit."
"Manager David and Assistant Terry are terrific people. The storage industry isn't necessarily the first industry one thinks of when discussing customer service, but renting two units at their location has been one of the bright spots of our move. Thank you both sincerely!"
"My husband and I have had a storage unit here for about a year now after moving for SC. Terry was so accommodating when we needed to downsize our unit. I will definitely let our friends and family know to come see Terry for their storage needs! Thank you again Terry!!"
"Terry Woods, associate manager at the Cedar Park location was fabulous to work with. Pleasant attitude during our hectic move from Houston to Lago Vista. She made the experience of getting our belongs into our storage unit easy and pleasurable. Thank u Terry!"
"Great customer service! Worked with Terry Woods with an issue I had with my truck being broken into and loosing my unit keys and access code. She was awesome in helping me out. Made a stressful situation for me simple and seamless! Thank you Terry"
"I have been renting a unit at this location for awhile now. I usually go in at least once a month to pay and visit my unit. Terry and Mark are the people I always deal with. They are courteous, helpful, always remember my name or unit number. Seriously, they are the best."
"Every time I've went to the location to make a payment or had questions Terry, has been amazing. She is always very motivated, and full of information, she definitely makes my whole experience fun and great. The store has the employee of the year in my opinion."
"Keyless access does not always work. Several times over the last few weeks the keyless entry has not worked. The after hours 800 number is useless. They can not open the gate remotely even after a half hour interrogation to verify who you are. Ruins your daily plans when you are there at 6am and not able to get in and the guy in the phone tells you it might be noon before they can resolve the problem. Only reason I stay is because it is extremely close to my home."
"While I cannot remember her name, the lady who works at the office at this location is a jewel! she has gone above and beyond my expectations to help us through a challenging time."
"Great location for me. Plenty of cameras and climate controlled units of all sizes. Terry showed me several units to choose from which helped a lot. Rates are fair. All in all a great place to rent a unit from!"
"I had a great experience. Terry was excellent and allowed me to look at the unit to make sure it would work before I rented it. Access is also really easy."
"Terry at the storage location is fantastic. I have several storage is therefore our business and we love to service a highly recommend this location."
"So pleasant and welcoming they were. They showed me my space and made renting so easy. It was a delight to be welcomed by Terry Woods and the other manager there."
"Friendly staff, who are always willing to help and make the process easy and simple! One time I was waiting for a ride and the lady working invited me inside, gave me a water and a chair and we talked until my ride came. Will be storing for many months to come."
"Terry Woods is the number one reason I love Life Storage. Shes courteous, thoughtful, helpful... We have so many choices for storage, even less expensive places that are closer to our new home, but we chose Life Storage for their cleanliness and ease of use. We stay with this location because of Terry."
"A must for storage company if your in the Leander/cedar park location!! Prices are fair, units are very clean and security is good!!! Management is totally awesome associate manager Ms. Terry Woods made sure I was well taken care of even offered bottled water and kind words!!! Please go checkout Life Storage at 2440 w. Whitestone!!!"
"I was charged a late fee even though Im set up for automatic payments. When I was notified my payment was late, I immediately tried to pay my balance online and registered my online account. The only problem is that this companys online account registration doesnt work. I set up an account to pay for this month but my password wouldnt work. Tech support could not help me and I still had to pay a late fee. I called to pay on the phone and there is yet another fee for using their phone system to pay. Never using them for storage again, Im clearing all my stuff out at the end of the month. Save yourself the hassle and use another company for storage."
"Definitely more than a 5 Star experience. They are so helpful, friendly and patient. The facility is clean and neat. Would highly recommend to anyone. Terry is particularly awesome!"
"I love this Life Storage location! It's convenient & super clean plus the unit rates are affordable. But the best perk is that the manager Terry is extremely helpful and kind hearted! I always know that my stuff will be safe and secure. And if I ever need any help with anything or have questions, Terry is there for me. Thank you Life Storage & thank you Terry!"
"Absolutely LOVED Terry the Assistant Manger!
No only was she helpful she went over and beyond to get me not only get assigned to my unit but to make sure I knew everything, and that no matter what her and the staff were there for any additional needs I had. Most companies now a days take your money and say email us if you have any questions or need us. This was how what I knew that sets the difference a part from all others ... that its not just business this is a relationship! - 10 Stars!!!"
"I cant say enough about the outstanding job that Terry & Mark are doing in Cedar Park at the Whitestone Blvd store. Great people who are always willing to help with anything at all. I always feel welcome and its great to see them. They have made my latest self storage experience better than anything I have found to date & I look forward to my next visit. Other companies could "up the bar" by taking a lesson from these two! Kudos & many thanks to them for standing out above the rest!"
"Clean place, but prices have really gone up. They do not allow you to use their dumpster anymore, so you have to bring trash bags any time your cleaning and plan to leave with them, which is a pain."
"My storage unit had closed in another location, so I was advised to go to this location to rent another. They were very helpful. Terry help me with the paper work showed me a new unit, Even made sure my new unit was cleaned. I was able to move right away. I would recommend this place to my friends."
"I absolutely love this place. Mark and Terry are such sweet people. These two always go the extra mile to make sure we are taken care of. I have had a storage unit with them for years and they have always been sure to make sure we were taken care of and that we hadn't had any issues. Mark is super sweet and caring. Terry she is so sweet I got to know her real well and we bounced a lot of great ideas my way. Keep up the amazing work you two I coundnt do it without yall."
"I was clearing my space and I swept out the container like you are supposed to and so I went in to give him the termination letter and when I gave it to him he looked at me with such disgust that I was uncomfortable and then he said with a very very demeaning way "you can't just leave that stuff out there" and I said alright Ill get it. And then as I was leaving he said "if you don't I'll fine you" which is so threatening like what the heck so. After 8 years of owning the unit I am left with horrible final words. Honestly it's pathetic"
"We love this life storage location. Terry and Mark both go above and beyond with great customer service. My husband and I are always treated like family, and they always have smiling faces. My kids know them by name, and they have always gone out of their way to help with anything we need. This company better hang on to them, because they are the reason we do business with life storage. Customer service done right!!"
"We used Life Storage #474 when we relocated from TN for a job, and we couldn't be more pleased. Mark and Terry always met us with a smile and went out of their way to help us where they could. I highly recommend using these guys if you need a storage facility!"
"Came in needing a storage unit and tery was an absolute help very respectful! Wonderful customer service can say I'm very satisfied with how I was treated!"
"Today I was informed an AC unit failed and leaked significant water into my unit. The level of customer service I received from there showed me the true colors of the organization. No empathy from the person working at this location, worst, she nearly harmed me trying to close a unit on my head to prevent me from photographing the faulty AC leaking water everywhere. She literally tried to pull it down over my head! I need to document this for insurance and instead of helping me she nearly hurt me. Terrible attitude and lack of care for customers. I experienced significant loss and damaged property today and the way I was initially treated and the lack of responsibility taken by the organization is extremely concerning and unfortunate.
Its been smooth before this, because I pay my rent every month and such. But you find out what a company is really made of when things like this happen. No care, little training, no process, lack of empathy. She saw me working like a dog in 90 + degree weather (interior space) and didnt care to offer me water, a packing box or any level of assistance.
Just told me to take pictures and contact my insurance company like thats some magical solution to the mess in front of me. She blamed her inability to answer any and all questions on the fact that shes called me to inform me of the issue and thats all shes trained to do and told to do. Not bothered whatsoever by my loss or the fact that I did nothing to be put in a terrible predicament. Id avoid this organization if you value knowing youll be taken care of when things go wrong. I cant fathom treating someone like this in the customer service industry and remaining employed, I told her this and she smirked and told me shes got the support of the company to back her up. Good to know.
Good luck getting someone of the phone for customer service if you arent calling in to book a new unit and hand them money. Literally 5-6 numbers online and zero lead to anyone who can help you."
"I just love Terry at this location! She is so friendly and will go over and above to make sure you have the best experience with Life Storage! I have SIX units there and recommend them highly!"
"Had my things there for nearly two years. Very convenient, well climatized and clean. The associate manager Terry Woods was very helpful when I finally closed out my unit. Thanks Terry!"
"We needed an extra unit and the price was right and Terry was great in showing us multiple units to pick from. We like how clean the units are and the design is easy in and out. I wish we didn't need a storage unit but glad these exist as they are minutes from our home."
"Mark helped me get settled in and showed me around and explained all the features and amenities to their climate -controlled section (where my unit is located). The use of their onsite moving van proved to be invaluable! This was the absolute best experience with renting a storage unit for me EVER (and I have rented many a storage unit across the country)!! I will maintain a business relationship with these folks from here forward for my storage needs. Thank you Mark, as well as his sidekick, Terry, for all your help with a smooth transition."
"Storage is clean and easy. Easy to breeze in and out. Terry is very friendly and helpful. One minor gripe in that the two entries could be better marked as there near impossible to see from the road. Other than that I would highly recommend."
"I had an amazing experience yesterday when I booked my unit. Mark and Terry are very friendly and accommodating! I would rate there customer service extremely high!!"
"Got a clean, secure self-storage unit for a great price near our new home. Terry and Mark were very professional and helpful, they answered all our questions, and we were finished with paperwork and ready to start moving in within 30 minutes. They even gave us free use of a large truck (with great air conditioning, thanks!) for a few hours so we were able to move our larger items without the added cost of a truck or trailer rental. We have had good experiences with other self-storage facilities, but our experience with Life Storage is by far the best!"
"Terry was very helpful and knowledgeable on my questions about vacating my storage space. I will let my friends in the area know that is a great place to use when needed."
"Awesome!
A move is such a nightmare from start to finish.
It was so easy to get my storage unit and put my belongings in.
Terry did a great job helping me and I'm so thankful I met her.
I would totally recommend this facility to anyone!"
"Terry in the front office was very helpful. I had reserved the unit online, so basically everything was ready when I arrived; just had to sign on the line."
"We came in wanting information about renting a unit. Terry was the only person there at the time. She greeted us professionally and was very friendly. Terry was knowledgeable about the storage units. She helps us by teaching us things we didnt even think about. We were happy to wait while she managed the phones and never skipped a beat or lost her professional attitude. We are so thankful for having her help us that day. Thanks to her we will be back when the time comes to rent a unit."
"Terry was patient and amazing helping us find and decide on units we need. She was by herself and busy, though she took her time to acknowledge and talk to all clients arriving. Life Storage is lucky to have a customer oriented employee that makes the decision easy to choose this facility. Thank youTerry."
"We are selling our house and putting all our belongings into storage, we needed to figure out exactly what size units we needed and how many. Terry took the time to show us the units that were available and made every effort to ensure they were in the same building. Meanwhile, the flow of customers never stopped and she never skipped a beat helping not only us but all the other customers. Customer service and professionalism at its best. Thank you Terry!!"
"I rarely gives reviews this low but I can't tell you how disappointed I am with Life Storage off of Whitestone Blvd in Cedar Park. Reserved online drove several miles to store and it was closed. Store hours online and on the door said it should've been open. Called customer service and they couldn't reach anyone. They called another Life Storage in Cedar Park and stated they'd have someone from there come meet me to help us complete our rental. No one showed up.
Went home and called the other Cedar Park Life Storage myself and they stated that they weren't asked to come over and help us but to try and get in touch with the person that was supposed to have the store open. I asked if they could call there area service manager, and they were not able to reach them. I asked if they would match the price of the other store since it was three miles away. They said they couldn't do that.
Called back customer service and they said I could actually complete the rental online. When they walked me through the process the rental was $10 more per month. I asked them to match the price I was quoted for the rental. They said the reservation price and the rent now price online were different. I asked them again to match it due to the fact that I had already spent a couple hours of my one day off a week to rent this space. They said they couldn't do it.
In good faith I made a reservation online and showed up at the store during normal business hours. The store was actually closed and not locked while the person on duty walked the lot. And for the Life Storage people who read this, yes I did honk the horn and I sat there for way too long. The other Cedar Park Life Storage called the store multiple times as well as myself throughout the day. Also, the other store called the person's cell phone who was supposed to have the store open.
Extremely disappointed in their inability to provide reasonable customer service."
"Reserved online drove several miles to store and it was closed. Store hours online and on the door said it should've been open. Called customer service and they couldn't reach anyone. They called another Lifestorage in Cedar Park and stated they'd have someone from there come meet me to help us complete our rental. No one showed up. Went home and called the other Cedar Park Lifestorage myself and they stated that they weren't asked to come over and help us but to try and get in touch with the person that was supposed to have the store open. I asked if they could call there area service manager, and they were not able to reach them. I asked if they would match the price of the other store since it was three miles away. They said they couldn't do that. Called back customer service and they said I could actually complete the rental online. When they walked me through the process the rental was $10 more per month. I asked them to match the price I was quoted for the rental. They said the reservation price and the rent now price online were different. I asked them again to match it due to the fact that I had already spent a couple hours of my one day off a week to rent this space. They said they couldn't do it. In good faith I made a reservation online and showed up at the store during normal business hours. The store was actually closed and not locked while the person on duty walked the lot. The other store called the store multiple times throughout the day and also the other store called the person's cell phone who was supposed to have the store open. Extremely disappointed in their inability to provide reasonable customer service."
"Shady shady place! Suddenly their "autopay doesn't work" and so feb I paid ten dollars of late fees they said they would credit back, and fix their Ach processing. Instead they don't fix it, don't give my ten dollar credit and then add another fifty when they fail to fix their autopay. Avoid if you can, I know I I'll be out this month now. Unacceptable business practices."
"Terry Woods at this facility was amazing! Exceptional customer service provided. She took the time to answer all of my questions and even drove me around in her cart to check out the different storage units that were available."
"Incredible customer service! I run a staging company and use LifeStorage for my warehouse needs, and they have been a huge asset to my company. They have locked my units when I forgot too, covered my car window when I left it down in the rain, and gone above and beyond to make sure we have a great experience here. I can't say enough good things about the staff at this location."
"Tim was a good help
He explained everything to me, told me everything that I needed to know, went over everything. He was a good help and very understanding on an upgrade that I had to do. He helped me out on a lot of things showed me where things were and show me where a flat dolly was that I could use for free and where to look for them at. Thank you Tim for all your help"
"Terri and Mark are The BEST. You are not just a client here they treat you like a friend. They both go out of their way to take care of getting you the best storage unit at the best price!!"
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Austin, Cedar Park and North Buttercup Creek
Our self storage facility on W Whitestone Blvd is located east of the 183A, between Wire Rd and Vista Oaks Dr, near Texas Department of Transportation. Click here for directions to this Life Storage.
At Life Storage Facility #474, we offer great property security systems and clean, affordable storage units to rent for the residents of North Buttercup Creek, Grand Mesa At Crystal Falls, Brushy Creek, and other neighborhoods in Cedar Park, TX. Call us with questions, reserve online, or click here to compare other storage units in Austin.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Closed 6/4
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
