Storage Units near Austin in Cedar Park, TX, 78613

"I mostly work with Teri at this location and her service is top notch. She is very helpful and I recommend this location."

"Mark and Terry are awesome. Very professional very helpful. Nicest people you could hope to meet. Will continue to do business with them for years to come"

"Great service, very respectfully and helpful"

"Today we went to Life Storage to get an estimate and have a look at the units. We were absolutely impressed by the customer service Terry offered to us. She was amazing! Thank you so much for your help."

"Best storage rental experience ever! I appreciate the exceptional customer service I encountered through Mrs. Terry at Life Storage! She indeed went beyond my expectations as she was thorough and detailed in the rental process. Unfortunately, before meeting Mrs. Terry, two different storage facilities made errors concerning our reservation. Thank God for genuine customer service-oriented associates and managers."

"Rented the utility van to move a washer, dryer and refridgerator. Great service from Terry! She was kind and cordial through the whole process and made sure I was good with the rental. Excellent service and useful van!"

"Terry Woods was extremely helpful and professional. I was very pleased with my experience while in the office this morning. I would highly recommend using Life Storage!"

"The customer service at life storage was amazing.  The place is clean and very accessible"

"Very nice lady that works there is always helpful. Storage is convenient and accessible. The facility is secured with proper fencing and access gates."

"We have always been happy with the service there. Terry who is in the office there has been friendly, courteous and always helpful."

"Working with David to secure storage for our boat was easy and painless. He was very kind and had a great sense of humor."

"Terri was SUPER nice and patient while I had to work out a few changes in regards to the rental van. It is always so easy and convenient!"

"Excellent service by Miss Terry!"

"Amazing service from David every time!!"

"Terry and Mark were awesome!"

"Terry was very helpful and very personable! She went out of her way to help! We really appreciated her!!!"

"This THE BEST storage facility I have ever had! The customer service is what sets them apart from the others. In a world where customer service is quickly dwindling, this business is stepping it up! I make my payments online, and Terri, who I believe is one of the owners, has helped me out on several occasions whenever the website is not working properly. She goes above and beyond by looking into the matter at hand, followed by calling me back when she says she will. She even remembers to call me the next day to make sure my payment went through. This is not something she has to do. As a matter of fact, a couple of times, if she wasn't helping me, my payment would've been late, resulting in late fees. I believe the late fees would result in her business to make more money, however, they would rather have happy customers. How refreshing! Really, if you need to pay for a storage unit, THIS location is the place to go! Thank You Terri at Life Storage!!!"

"I would highly recommend this storage. This is the second time I have rented a storage unit and it exceeds my expectations. Terry is amazing and answered all my questions. Great customer service! As well as a very clean well light easy to access storage units."

"Terry and everyone up there are awesome! They are ALWAYS helpful and Very very nice. I can't imagine a better place for storage. Even though it's close by, I'd be willing to drive an extra 50 miles to come here if I had to."

"Totally recommend this location if you need to store your items! Everyone in the office has always been so helpful and quick to respond. They go the extra mile and that was very much appreciated!"

"Terry was extremely helpful in arranging my storage space. I had selected the wrong type of space when I reserved it online and Terry called me to confirm my reservation and actually guided me to a space that was better suited for my needs. I have had to go back a few times and Terry has always remembered my name and helped with any currently needs I had. A great experience!"

"Terry Woods was absolutely amazing! She was extremely personable and a wonderful caring person. Personified excellent customer service!"

"Thanks David! I feel safe leaving my items here at Life Storage. David was able to answer all my questions. I’ll update as I go along. Thanks!"

"Terry was so helpful with selecting a storage unit. We had to reserve a unit quickly due to our home flooding. She helped us pick the right size for the right price. She even picked the perfect unit to avoid moisture related issues. Thank you so much for your help Terry, we really appreciate your kindness!"

"The manager of Life storage #474 Terry Woods has been very helpful to me . She is one cool lady."

"So easy to work with this team"

"Locate is great for we need and staff was very helpful. I recommend this location."

"I have a condo in Lago Vista that was totally damaged during the freeze and will need to be completely redone, so I had to find a place to store what was salvageable of my belongings. Living 3 hours away I was very discouraged in trying to find a unit due to so many having the same issue as me in that area, and then I called Life Storage and spoke to Terry and she was the empathetic and kind person I needed to talk to at that moment. We talked for a bit and her friendliness and willingness to help made me feel like I already knew her. Terry was able to set me up in the perfect size unit with someone moving out that day, and when I met her in person on Saturday morning she was so nice and accomodating that I couldn't have been more appreciative. The move to the unit went great and I was relieved to be able to get that part of the condo mess taken care. I can't thank Terry enough for her incredible service and kindness! Terry is truly a gem!!"

"We have always done business with Life Storage because they are professional and efficient, not to mention convenient. We knew our personal items were secured in this location!"

"Great customer service!"

"Highly recommended! This is the 2440 W Whitestone Cedar Park Location and Terry Woods is so helpful and great customer service. The facility is very secure and clean as well."

"I use life storage 2440 West Whitestone blvd in cedar park and I couldn’t be happier with the service and my storage unit and also the spot for my trailer. I will be using them for a long time. The prices are great and very helpful. I highly recommend them for all your storage needs. 5 stars!!!!"

"We have used Life Storage in Cedar Park 2x now. Dealt with Terry each of those times, and I can't say enough about how great the place is run. She actually takes an interest in the customer, and is great to chat with. With what seems like a million choices for storage now, Terry has earned our business for whatever need may arise in the future. East to set up, easy to deal with, secure property and fantastic service. Much thanks to them! 🙏"

"Safe, well-lit, clean, pleasant staff. 5-year customer."

"Terry and Mark are fantastic. They have great attitudes and are always in great moods!"

"We’ve had two units here fir years. Friendly, Nice, convenient and clean!"

"Great experience. Really good prices, and amazing employees"

"Terry was great and very helpful!"

"Terri is just wonderful. She is so helpful. And she has wonderful customer service!!!!"

"Great, helpful people. Good prices. 👍👍"

"Reasonable"

"We love using Life Storage. Their customer service is amazing and is the reason why we continue to use this location. They are known for treating their military and vets very well and they do offer great discounts for their active duty military. I definitely recommend this location for all of your storing needs."

"Good experience with this Life Storage location. The hallways and elevator were always very clean and well lit. Super easy access from 1431 and the entry/exit gates always worked flawlessly. Staff very helpful and friendly."

"i had a great expeience with life storage thanks to tracy  woods . she was great in helping thru everything and very nice to work with. will come back  again just because of her. its great to meet people that are that nice and courtesous to people. have a great christmas tracy !!!!"

"Great folks... can't say enough for Terry Woods!!! She was so helpful as we were moving from a smaller to larger unit here. Don't look elsewhere!!!"

"I had a great experience with this Life Storage location. Terry helped me get set up with multiple units. She was very helpful, very polite, and was very accommodating. A big reason why we went with this storage facility was because of how helpful she was. The units are very clean and easy to get in and out of. There's enough driving space for a moving truck to get around easily as well. I will definitely continue to use this facility for whenever I need to put things in storage."

"I had the pleasure of meeting Tom Orozco. He graciously helped my friend move into a unit when I was unable to help her. He totally helped her unload her truck and move her stuff into a storage unit after recovering stolen items from an unwanted house guest in her deceased husband's home. This was a difficult time for my friend but Tom made this an amazing day for her. Thank you Tom! Thank you from the bottom of my heart!!"

"Very clean, well-run storage facility with good security and climate controlled units available, conveniently located off 1431 in Cedar Park. Terry and David are very helpful and friendly and made the move-in process quick and easy. Including temporary placement of a PODS container in the secured area for move-in, an option that is not available at many storage units out there. Strongly recommended!"

"Always great service from Terry and Mark! They take great care of you and keep an eye out for you when you need a new or another unit. Great follow up and communication at all times! Thanks Guys!"

"Have had two units here in the past year . It has been a great experience so far. Terry’s great, super kind, knowledgeable and always offer me a bottle a water! I wouldn’t go anywhere else to store and keep my items safe."

"I went to get moved in, Terry Woods was very nice and had amazing customer service!"

"I wanted to thank Terri Woods for taking care of me today. She is great!!!!"

"Life Storage is an excellent facility that is maintained in top condition. David and his team go way beyond to meet the needs of their customers. For example, I just received a call from the office asking if I was missing a small key. Turns out our mail box key was dropped on the ground and turned into the office. The staff called customers until they reached me. Kudos to Life Storage and their “go beyond” team!!"

"Today my wife and me came in looking for a 10x15 unit, we had been to many places before and none had anyone like David Parker! He is amazing so kind, funny,and very informative. The facility is very nice and clean, prices are reasonable. Security was my big thing but they have many cameras and the security gate that you can only access with your code. But again what sold us was the nice staff, David Parker is amazing and needs a raise!!! Thank you so much David Parker!!!"

"Staff were friendly and helpful. Most especially Terry W. I had multiple occassions of seeing and interacting with Terry as she made her rounds and completing task around storage facility. She would always stop when I was at my unit and ask if I needed assistance. She always offered water. And went out of her way several times to make sure I had everything I needed to accomplish my task at the time. Terry is the main reason I would recommend Life Storage to anyone looking for a clean, secure property with excellent customer service. She is Top Hand! I'm very grateful to her. Her enthusiasm and honest sincere personality goes a long way in creating a satisfied customer. As well as a Life Long advocate for Life Storage. Thank you Terry! Thank you Life Storage!"

"So very friendly, helpful people. Clean sheds. Terry Woods is the best!!!"

"Terry was amazing in helping me orchestrate my storage experience while moving from out of state. I highly recommend them as terry and mark do an amazing job"

"They were fast, friendly and efficient. Terry Woods in particular. I bought some boxes and she pointed out the starter package would get me more for my money."

"We had a large unit here for 8yrs. We just changed units to a smaller one this week, and Terry Woods made the transition go very smoothly. She showed us the new unit and was very friendly and helpful in getting us settled. The paperwork went quickly and efficiently. She truly made the experience less taxing. We enjoyed working and doing business with her. Thanks Terry for all your help!!!😄😄😄"

"Incredible experience. Mark really helped me out."

"Outstanding service from Terry and the guys. Terry was such a pleasure to speakto on the phone to help arrange our storage needs. She was able to find a unit that would be close to where our moving truck would be parked. When we needed to add climate controlled storage they were able fit us in a unit that was close to our other unit. We appreciate how quick they were to respond when we first reached out and only have had an excellent experience. We have noticed that Terry does go above and beyond, you will see her driving around the property and stops to ask if you need bottled water or if there is anything she can assist with. This was my first experience with a storage facility and she set the bar high."

"We had a great experience at Life Storage on 1431 (Whitestone Blvd.) in Cedar Park. Terry W. was outstanding. We had never rented a storage unit and she made it super easy. I would highly recommend this location and I would give the whole experience 5 stars."

"The lady that works the front desk full time is amazing and caring and sweet and helpful I cannot remember her name but she always answers the phone"

"Terry is a doll! Great service! Sad to move."

"Loading up and a lady working here asked if we needed water. It don't get no better than that."

"Terry is great!"

"Terry was great, found a unit online and she helped us through the whole process."

"Terry and Mike made the check in process seamless. Both were very friendly: family-like. I would highly recommend this storage facility."

"Life Storage #474 and specifically their associate Terry are absolutely FANTASTIC! Our business ships multiple products to our unit at this location weekly and Terry takes the time to accept the packages, take them to our unit and places them in it neatly and respectfully. This facility deserves a minimum of (5) stars and if there were a higher option I would select it. Thank you Terry and Life Storage #474 for your wonderful service."

"Terry was extremely helpful and pleasant throughout the rental process. Never a "We can't Do That"."

"We had a great experience at Life Storage. The associate manager Terry Woods was super friendly and made the process easy. Definitely glad we chose this place for our storage unit."

"Keeps my belongings"

"Manager David and Assistant Terry are terrific people. The storage industry isn't necessarily the first industry one thinks of when discussing customer service, but renting two units at their location has been one of the bright spots of our move. Thank you both sincerely!"

"My husband and I have had a storage unit here for about a year now after moving for SC. Terry was so accommodating when we needed to downsize our unit. I will definitely let our friends and family know to come see Terry for their storage needs! Thank you again Terry!!"

"Great customer service."

"Terry Woods, associate manager at the Cedar Park location was fabulous to work with. Pleasant attitude during our hectic move from Houston to Lago Vista. She made the experience of getting our belongs into our storage unit easy and pleasurable. Thank u Terry!"

"The staff at this location was great! I felt welcome every time I visited. Thank you."

"Great customer service! Worked with Terry Woods with an issue I had with my truck being broken into and loosing my unit keys and access code. She was awesome in helping me out. Made a stressful situation for me simple and seamless! Thank you Terry"

"The managers at this location are simply the best!"

"Clean and great service"

"I have been renting a unit at this location for awhile now. I usually go in at least once a month to pay and visit my unit. Terry and Mark are the people I always deal with. They are courteous, helpful, always remember my name or unit number. Seriously, they are the best."

"Every time I've went to the location to make a payment or had questions Terry, has been amazing. She is always very motivated, and full of information, she definitely makes my whole experience fun and great. The store has the employee of the year in my opinion."

"Great service, wonderful people, Terri and all the crew were very helpful and courteous"

"Keyless access does not always work. Several times over the last few weeks the keyless entry has not worked. The after hours 800 number is useless. They can not open the gate remotely even after a half hour interrogation to verify who you are. Ruins your daily plans when you are there at 6am and not able to get in and the guy in the phone tells you it might be noon before they can resolve the problem. Only reason I stay is because it is extremely close to my home."

"Very professional and very clean. Terry was always a great help. Thank you Terry!"

"Terry woods has the customer service we need this day and age. We will definitely use life storage again because of her"

"Every time I need help or have a question the staff especially Terry are very helpful and quick to help and answer any of my concerns."

"While I cannot remember her name, the lady who works at the office at this location is a jewel! she has gone above and beyond my expectations to help us through a challenging time."

"Great service awesome assistant manager Terry!"

"Great location for me. Plenty of cameras and climate controlled units of all sizes. Terry showed me several units to choose from which helped a lot. Rates are fair. All in all a great place to rent a unit from!"

"I had a great experience. Terry was excellent and allowed me to look at the unit to make sure it would work before I rented it. Access is also really easy."

"Terry at the storage location is fantastic. I have several storage is therefore our business and we love to service a highly recommend this location."

"So pleasant and welcoming they were. They showed me my space and made renting so easy. It was a delight to be welcomed by Terry Woods and the other manager there."

"My first storage unit rental. Terry was great! She went out of her way to explain everything and make sure I got the best unit for my needs."

"Assistant Manager Terry provided Great Customer Service. I will definitely use life storage at this location again."

"Friendly staff, who are always willing to help and make the process easy and simple! One time I was waiting for a ride and the lady working invited me inside, gave me a water and a chair and we talked until my ride came. Will be storing for many months to come."

"Wonderful to deal with, helped me out a ton! Terry was so helpful and got me set up fast and was so understanding to my situation. AAA+++"

"Terry Woods is the number one reason I love Life Storage. Shes courteous, thoughtful, helpful... We have so many choices for storage, even less expensive places that are closer to our new home, but we chose Life Storage for their cleanliness and ease of use. We stay with this location because of Terry."

"A must for storage company if your in the Leander/cedar park location!! Prices are fair, units are very clean and security is good!!! Management is totally awesome associate manager Ms. Terry Woods made sure I was well taken care of even offered bottled water and kind words!!! Please go checkout Life Storage at 2440 w. Whitestone!!!"

"Was not there"

"Friendly staff and clean buildings"

"Terri made the whole process quick and easy. Very helpful. Great location"

"I was charged a late fee even though Im set up for automatic payments. When I was notified my payment was late, I immediately tried to pay my balance online and registered my online account. The only problem is that this companys online account registration doesnt work. I set up an account to pay for this month but my password wouldnt work. Tech support could not help me and I still had to pay a late fee. I called to pay on the phone and there is yet another fee for using their phone system to pay. Never using them for storage again, Im clearing all my stuff out at the end of the month. Save yourself the hassle and use another company for storage."

"Definitely more than a 5 Star experience. They are so helpful, friendly and patient. The facility is clean and neat. Would highly recommend to anyone. Terry is particularly awesome!"

"I love this Life Storage location! It's convenient & super clean plus the unit rates are affordable. But the best perk is that the manager Terry is extremely helpful and kind hearted! I always know that my stuff will be safe and secure. And if I ever need any help with anything or have questions, Terry is there for me. Thank you Life Storage & thank you Terry!"

"Absolutely LOVED Terry the Assistant Manger! No only was she helpful she went over and beyond to get me not only get assigned to my unit but to make sure I knew everything, and that no matter what her and the staff were there for any additional needs I had. Most companies now a days take your money and say email us if you have any questions or need us. This was how what I knew that sets the difference a part from all others ... that its not just business this is a relationship! - 10 Stars!!!"

"I cant say enough about the outstanding job that Terry & Mark are doing in Cedar Park at the Whitestone Blvd store. Great people who are always willing to help with anything at all. I always feel welcome and its great to see them. They have made my latest self storage experience better than anything I have found to date & I look forward to my next visit. Other companies could "up the bar" by taking a lesson from these two! Kudos & many thanks to them for standing out above the rest!"

"Terry was a joy to work with!"

"Clean place, but prices have really gone up. They do not allow you to use their dumpster anymore, so you have to bring trash bags any time your cleaning and plan to leave with them, which is a pain."

"Great Service. Had a good conversation. Even offered a bottle of water in the hot weather."

"My storage unit had closed in another location, so I was advised to go to this location to rent another. They were very helpful. Terry help me with the paper work showed me a new unit, Even made sure my new unit was cleaned. I was able to move right away. I would recommend this place to my friends."

"I absolutely love this place. Mark and Terry are such sweet people. These two always go the extra mile to make sure we are taken care of. I have had a storage unit with them for years and they have always been sure to make sure we were taken care of and that we hadn't had any issues. Mark is super sweet and caring. Terry she is so sweet I got to know her real well and we bounced a lot of great ideas my way. Keep up the amazing work you two I coundnt do it without yall."

"I was clearing my space and I swept out the container like you are supposed to and so I went in to give him the termination letter and when I gave it to him he looked at me with such disgust that I was uncomfortable and then he said with a very very demeaning way "you can't just leave that stuff out there" and I said alright Ill get it. And then as I was leaving he said "if you don't I'll fine you" which is so threatening like what the heck so. After 8 years of owning the unit I am left with horrible final words. Honestly it's pathetic"

"Everyone was great to work with and professional."

"Friendly and professional customer service. Thank you."

"Mark and Terry were wonderful. Good people, great facility, and reasonably priced!"

"Yes, I am very satisfied with Terry and Mark. They have always been very professional and exceptionally helpful. I highly recommend both of them!"

"We love this life storage location. Terry and Mark both go above and beyond with great customer service. My husband and I are always treated like family, and they always have smiling faces. My kids know them by name, and they have always gone out of their way to help with anything we need.  This company better hang on to them, because they are the reason we do business with life storage. Customer service done right!!"

"We used Life Storage #474 when we relocated from TN for a job, and we couldn't be more pleased. Mark and Terry always met us with a smile and went out of their way to help us where they could. I highly recommend using these guys if you need a storage facility!"

"Came in needing a storage unit and tery was an absolute help very respectful! Wonderful customer service can say I'm very satisfied with how I was treated!"

"Love the Service. Spoke to Terry on the phone. Showed up and she was able to let me look at the unit before I decided."

"Very friendly and helpful staff. Good units and access. Easy setup process. Expect we will be using them for years to come."

"Today I was informed an AC unit failed and leaked significant water into my unit. The level of customer service I received from there showed me the true colors of the organization. No empathy from the person working at this location, worst, she nearly harmed me trying to close a unit on my head to prevent me from photographing the faulty AC leaking water everywhere. She literally tried to pull it down over my head! I need to document this for insurance and instead of helping me she nearly hurt me. Terrible attitude and lack of care for customers. I experienced significant loss and damaged property today and the way I was initially treated and the lack of responsibility taken by the organization is extremely concerning and unfortunate. Its been smooth before this, because I pay my rent every month and such. But you find out what a company is really made of when things like this happen. No care, little training, no process, lack of empathy. She saw me working like a dog in 90 + degree weather (interior space) and didnt care to offer me water, a packing box or any level of assistance. Just told me to take pictures and contact my insurance company like thats some magical solution to the mess in front of me. She blamed her inability to answer any and all questions on the fact that  shes called me to inform me of the issue and thats all shes trained to do and told to do. Not bothered whatsoever by my loss or the fact that I did nothing to be put in a terrible predicament. Id avoid this organization if you value knowing youll be taken care of when things go wrong. I cant fathom treating someone like this in the customer service industry and remaining employed, I told her this and she smirked and told me shes got the support of the company to back her up. Good to know. Good luck getting someone of the phone for customer service if you arent calling in to book a new unit and hand them money. Literally 5-6 numbers online and zero lead to anyone who can help you."