Self Storage Units near Austin in Cedar Park, TX, 78613

"This is specifically a review for excellent customer service! Everyone we talked to, including customer service over the phone, as well as the managers and employees at the Cedar Park location, were all amazing! They went above and beyond to help us get our unit reserved and made sure we had all the right info. Terry in particular was phenomenal! Besides being so polite, she also texted us photos of the potential storage unit we wanted and gave us a detailed description. It didn’t quite suite our needs, so we did not rent it, but if in the future we need a storage unit I wouldn’t hesitate to rent one from them!"

"We had the pleasure of working with David P. at the Cedar Park facility.  His manner of professionalism and knowledge of his position is outstanding.  We love it when the customer service supersedes our expectations.  Thank you Life Storage, and David."

"Great service and safe location. Always willing to help and making sure I am happy."

"I rented my storage unit yesterday and have to tell you that Mark and Kerry are amazing! Great customer service and, more importantly, great senses of humor! ❤️ This was just what I needed during a very stressful time. Based on them, I have high hopes that the rest of my experience at Life Storage is going to be great."

"The folks here are the best. Terry, David, Mark and everyone who works here go the extra mile in customer service. David even has had to give me a jump start a couple times. The units are clean and in good condition. They are stringent about keeping the place pest free."

"After doing the research, compared this and that, and double checked I ended up at Life Storage looking like the best option. After arriving in total downpour of rain and other bad luck I was almost at my wits end, fortunately for me Terry Woods was working because omfg she was Freaking Awesome!!! with Amazing Customer Service that impressed me tremendously and was by the time we left after all her help (water & umbrellas so we didn't get soaked, and perfect deal that I wasn't even expecting!!) she kept going above and beyond the whole time from start to finish, no bs, and with a great personality and with that cute smile to boot I couldn't have asked for better and Terry is why I'll keep my 10x20 unit and do more business with Life. Thanks again Terry you Freaking Rock 🤗❤️😎🍻🤟🤘😘😄"

"Terry, Mark and David are wonderful! They are always there to answer questions or help! The facility is always clean and I'm very happy to be at this location!"

"Thanks Terry for amazing customer service and making the process smooth."

"Terry was so helpful and personable. I’m grateful she was there to walk me through the questions and needs I had for my storage solutions. Everything is figured out because of her and I am very pleased."

"Terry is one of the best people, she really helps out on making your reserved storage go easy thank you terry!!"

"Nice place but They are now charging me almost double what I started with only a couple of years ago. They raise their rates A LOT!! There is nothing you can do about it. Whatever you get now. Expect it to go up exponentially in a short period of time. Other than that. It's fine."

"I’ve been so impressed with the team that manages this property and their attention to what matters. Terry, in particular, has always been proactive in making sure I’m aware of what to expect with storing in the spaces I’ve had and with automated billing too. I’ve stored at and worked with other area locations and I will always choose this one as long as this team is managing it!"

"Terry and David have been great. I made my reservation through HQ which has a limited hold time and they kept extending it, over and over. They did everything they could to make sure I got what I needed at the best rate they could. Thank you."

"I wanted to share my very positive experience with Life Storage and especially working with Terry who helped us through a challenging situation with a new home build we were dealing with. Terry went out of her way to accommodate us as we continued to experience delays with our builder. In addition, when new furniture was scarce, Terry found another storage unit near our two existing units to store our new furniture and helped us pay prorated rates for a partial month. We appreciate everything Terry and the Life Storage team did for us."

"The team at lifestorage cedar park were exceptional. Great customer service.  I was happy with this facility.   It was clean and the elevator was always in working order."

"David is awesome! Took the time to take care of me at the end of the day."

"Very great place. Specially Ms,Terry is amazing! Thank you again! Only this place need to update internet service make me wait long time go through paperwork when I was check in first day."

"David was very helpful and made the set up process fast. Facility is well maintained and clean."

"Thanks David!"

"People who own these unit's really have good customer service. We rented two large units for 6months and we felt safe leaving are thing's at this location. We will continue doing business at the life storage location of Whitestone for our storage needs. Terri was so kind and deserves a pay raise and promotion"

"Terry was awesome very helpful and wonderful to be helped by. Thank you"

"Teri is awesome!, helped me with some family issues and was so very helpful and can't recommend enough!"

"A great storage facility and the staff is friendly!"

"We had needs for short term storage near our Travisso home and Terry Woods helped my wife with an urgently needed first floor climate controlled storage unit prior to selling our home. Terry helped us with reduced charges use of their van to move items to the storage unit. It was a great support for us. We were appreciative of Terry’s great support for us in our moving preparation time. Dann and Wendy Sherman"

"These people are fantastic. Terry has been so kind so helpful and such an angel. I was in a very tight spot, she jumped straight in and simply let God's light shine. Such a good heart and so helpful. The facility has any choices of sizes and what you need. It is very clean, safe with gates etc and the prices are reasonable in comparison. If you need a good place, this is it. Thank you Terry"

"I was very greatful for Terry's help when getting a storage unit. She went out of her way to fix the elevator when it broke down while we were moving stuff into the unit. She seems to really care about her customers, she is a very sweet and friendly lady."

"David was super friendly and informative of the ins and outs of the unit!"

"very nice place with very helpful staff"

"Just when I thought customer service was long gone in this world, the staff at Life Storage Cedar Park proved me wrong. Everyone at this location has been nothing but fantastic and helpful, from accepting deliveries to just answering questions. You can tell they really care about their customers and will do whatever they can to help you. If you are looking for the best storage facility around, look no further - you've found it!"

"Ms Terry Woods was awesome and helped me with great information and very nice"

"Good people work here, I was well taken care of. Thank you Terry!"

"Wonderful service from Terry and a clean and safe spot to keep our stuff. Very convenient and easy to access."

"The team was very caring and helpful! Excellent customer service and willing to go above and beyond for their customers. Great experience so far! Thank you Ms. Woods and Mr. David!"

"Great staff. They are friendly and very helpful. The facility is really clean and the climate controlled storage units were truly climate controlled!"

"This place is well maintained and I have not had any issues whatsoever. I did switch from a 10 by 10 to a 10 by by 20 and the process was very easy and the guy at the front desk is awesome!"

"Used this place to store stuff until we found a house. Everything was always clean. Terry and staff were really friendly and accommodating. If we ever need to rent space again we will surely come back."

"Terry is such a sweetheart in getting us set up with our storage unit. Went out of the way to make sure we got everything from A to Z. I would recommend my friends and family."

"David was awesome!! Clean and efficient place"

"Mr David is awesome and really funny! He made our rental the easiest! Paperwork and actually getting our unit was super simple. This location is great at communicating if there is anything wrong - my lock was unlocked and I got a call to let me know. The unit hallways are always clean and it’s easy to get in and out of there. I would definitely recommend renting a unit here!"

"The best customer service!"

"The staff and facilities at Life Storage on West Whitestone in Cedar Park are top notch. Terry Woods and the others do an excellent job with customer service. They are friendly, responsive, and very professional. The grounds are always clean. They go out of there way to say hello and make sure all is good. They are very understanding of my storage needs."

"I had a great experience signing up for a storage unit with Terry. She was incredibly helpful, answered all of my questions, and went above and beyond making sure that I understood the service and that I was happy with the storage facility. I highly recommend storing at their location on W Whitestone."

"I have had tremendous customer service since being with lifestorage. Terry and David have both been very pleasant and helpful. I highly recommend their location on whitestone blvd. In cedar park. The units are clean."

"The staff was friendly and the facilities clean, I would use again in the future"

"I have used storage facilities of one kind or another for decades. Never have I experienced such a fantastic level of customer service as I have from Terry and David at Life Storage Cedar Park!!! They have bent over backwards to ensure that I was a very happy customer. If you can get a space with these guys, you will not be disappointed!"

"David was efficient and very helpful!"

"Terry was so good to us! Always trying to help with our storage and always offered us water. She is a credit to life storage!"

"Shady business. Shady management"

"Absolutely awesome experience!Terry took cate of me the moment I walked into the office. She personally took me to see various units and took time to allow me to consider what would work best for me. She even helped me set up the rental details and offered various suggestions that I found extremely valuable. The facility is very clean and I felt like family when I left! Cannot recommended more highly. Thanks Terry for the customer service that is not common anymore in our society."

"Terry was very informative and very helpful:)"

"A good place to store your belongings"

"Terry was awesome! She stayed late to assist me with a storage. I appreciate her great customer service. Thank you again Terry!"

"Customer service is second to none!"

"Terry Woods was especially helpful, kind and professional. I will definitely recommend this location to anyone I know looking for storage. It is also clean and well managed."

"Your company was one of three storage places I called seeking to rent a unit. Your company was the only one that returned my call. I made arrangements to come finalize in person having the unit. Terry was the young lady that took care of all things when I arrived. All the paperwork, setting up the contract, purchasing the lock making sure the code she gave me was opening the gate. And then she drove me around the property to the building our unit was in. Terry made sure I knew everything about the rental process and about insurance before I signed any paperwork or made the first payment. The first day we moved belongings into our unit Terry came by and offered cold water for everyone that day. I had to come by the next weekend to purchase wardrobe boxes. Terry sold them to me with a discount that day. This has been a good experience for us in a stressful time. Thanks Terry!"

"A+ customer service. Terry is always willing to help."

"Terry Woods was absolutely amazing and went above and beyond to help us! We bought a unit from auction and the gate continuously was malfunctioning (codes never worked) and she was always there to let us in, even provided her personal number to ensure we were able to be let in whenever we came to pick up our things. Not only was she extremely helpful and patient, she’s super friendly and welcoming!"

"Terry provided exceptional support and customer service to me. I was looking for 2 units to rent, but I needed them at flexible dates. She's been extremely helpful, advised me on the options I had to make this happen and I've left extremely happy. Great location too."

"Terry was amazing! Very knowledgeable and friendly! Thanks for all your help today Terry!"

"I mostly work with Teri at this location and her service is top notch. She is very helpful and I recommend this location."

"Mark and Terry are awesome. Very professional very helpful. Nicest people you could hope to meet. Will continue to do business with them for years to come"

"Great service, very respectfully and helpful"

"Today we went to Life Storage to get an estimate and have a look at the units. We were absolutely impressed by the customer service Terry offered to us. She was amazing! Thank you so much for your help."

"Best storage rental experience ever! I appreciate the exceptional customer service I encountered through Mrs. Terry at Life Storage! She indeed went beyond my expectations as she was thorough and detailed in the rental process. Unfortunately, before meeting Mrs. Terry, two different storage facilities made errors concerning our reservation. Thank God for genuine customer service-oriented associates and managers."

"Rented the utility van to move a washer, dryer and refridgerator. Great service from Terry! She was kind and cordial through the whole process and made sure I was good with the rental. Excellent service and useful van!"

"Terry Woods was extremely helpful and professional. I was very pleased with my experience while in the office this morning. I would highly recommend using Life Storage!"

"The customer service at life storage was amazing.  The place is clean and very accessible"

"Very nice lady that works there is always helpful. Storage is convenient and accessible. The facility is secured with proper fencing and access gates."

"We have always been happy with the service there. Terry who is in the office there has been friendly, courteous and always helpful."

"Working with David to secure storage for our boat was easy and painless. He was very kind and had a great sense of humor."

"Terri was SUPER nice and patient while I had to work out a few changes in regards to the rental van. It is always so easy and convenient!"

"Excellent service by Miss Terry!"

"Amazing service from David every time!!"

"Terry and Mark were awesome!"

"Terry was very helpful and very personable! She went out of her way to help! We really appreciated her!!!"

"This THE BEST storage facility I have ever had! The customer service is what sets them apart from the others. In a world where customer service is quickly dwindling, this business is stepping it up! I make my payments online, and Terri, who I believe is one of the owners, has helped me out on several occasions whenever the website is not working properly. She goes above and beyond by looking into the matter at hand, followed by calling me back when she says she will. She even remembers to call me the next day to make sure my payment went through. This is not something she has to do. As a matter of fact, a couple of times, if she wasn't helping me, my payment would've been late, resulting in late fees. I believe the late fees would result in her business to make more money, however, they would rather have happy customers. How refreshing! Really, if you need to pay for a storage unit, THIS location is the place to go! Thank You Terri at Life Storage!!!"

"I would highly recommend this storage. This is the second time I have rented a storage unit and it exceeds my expectations. Terry is amazing and answered all my questions. Great customer service! As well as a very clean well light easy to access storage units."

"Terry and everyone up there are awesome! They are ALWAYS helpful and Very very nice. I can't imagine a better place for storage. Even though it's close by, I'd be willing to drive an extra 50 miles to come here if I had to."

"Totally recommend this location if you need to store your items! Everyone in the office has always been so helpful and quick to respond. They go the extra mile and that was very much appreciated!"

"Terry was extremely helpful in arranging my storage space. I had selected the wrong type of space when I reserved it online and Terry called me to confirm my reservation and actually guided me to a space that was better suited for my needs. I have had to go back a few times and Terry has always remembered my name and helped with any currently needs I had. A great experience!"

"Terry Woods was absolutely amazing! She was extremely personable and a wonderful caring person. Personified excellent customer service!"

"Thanks David! I feel safe leaving my items here at Life Storage. David was able to answer all my questions. I’ll update as I go along. Thanks!"

"Terry was so helpful with selecting a storage unit. We had to reserve a unit quickly due to our home flooding. She helped us pick the right size for the right price. She even picked the perfect unit to avoid moisture related issues. Thank you so much for your help Terry, we really appreciate your kindness!"

"The manager of Life storage #474 Terry Woods has been very helpful to me . She is one cool lady."

"So easy to work with this team"

"Locate is great for we need and staff was very helpful. I recommend this location."

"I have a condo in Lago Vista that was totally damaged during the freeze and will need to be completely redone, so I had to find a place to store what was salvageable of my belongings. Living 3 hours away I was very discouraged in trying to find a unit due to so many having the same issue as me in that area, and then I called Life Storage and spoke to Terry and she was the empathetic and kind person I needed to talk to at that moment. We talked for a bit and her friendliness and willingness to help made me feel like I already knew her. Terry was able to set me up in the perfect size unit with someone moving out that day, and when I met her in person on Saturday morning she was so nice and accomodating that I couldn't have been more appreciative. The move to the unit went great and I was relieved to be able to get that part of the condo mess taken care. I can't thank Terry enough for her incredible service and kindness! Terry is truly a gem!!"

"We have always done business with Life Storage because they are professional and efficient, not to mention convenient. We knew our personal items were secured in this location!"

"Great customer service!"

"Highly recommended! This is the 2440 W Whitestone Cedar Park Location and Terry Woods is so helpful and great customer service. The facility is very secure and clean as well."

"I use life storage 2440 West Whitestone blvd in cedar park and I couldn’t be happier with the service and my storage unit and also the spot for my trailer. I will be using them for a long time. The prices are great and very helpful. I highly recommend them for all your storage needs. 5 stars!!!!"

"We have used Life Storage in Cedar Park 2x now. Dealt with Terry each of those times, and I can't say enough about how great the place is run. She actually takes an interest in the customer, and is great to chat with. With what seems like a million choices for storage now, Terry has earned our business for whatever need may arise in the future. East to set up, easy to deal with, secure property and fantastic service. Much thanks to them! 🙏"

"Safe, well-lit, clean, pleasant staff. 5-year customer."

"Terry and Mark are fantastic. They have great attitudes and are always in great moods!"

"We’ve had two units here fir years. Friendly, Nice, convenient and clean!"

"Great experience. Really good prices, and amazing employees"

"Terry was great and very helpful!"

"Terri is just wonderful. She is so helpful. And she has wonderful customer service!!!!"

"Great, helpful people. Good prices. 👍👍"

"Reasonable"

"We love using Life Storage. Their customer service is amazing and is the reason why we continue to use this location. They are known for treating their military and vets very well and they do offer great discounts for their active duty military. I definitely recommend this location for all of your storing needs."

"Good experience with this Life Storage location. The hallways and elevator were always very clean and well lit. Super easy access from 1431 and the entry/exit gates always worked flawlessly. Staff very helpful and friendly."

"i had a great expeience with life storage thanks to tracy  woods . she was great in helping thru everything and very nice to work with. will come back  again just because of her. its great to meet people that are that nice and courtesous to people. have a great christmas tracy !!!!"

"Great folks... can't say enough for Terry Woods!!! She was so helpful as we were moving from a smaller to larger unit here. Don't look elsewhere!!!"

"I had a great experience with this Life Storage location. Terry helped me get set up with multiple units. She was very helpful, very polite, and was very accommodating. A big reason why we went with this storage facility was because of how helpful she was. The units are very clean and easy to get in and out of. There's enough driving space for a moving truck to get around easily as well. I will definitely continue to use this facility for whenever I need to put things in storage."

"I had the pleasure of meeting Tom Orozco. He graciously helped my friend move into a unit when I was unable to help her. He totally helped her unload her truck and move her stuff into a storage unit after recovering stolen items from an unwanted house guest in her deceased husband's home. This was a difficult time for my friend but Tom made this an amazing day for her. Thank you Tom! Thank you from the bottom of my heart!!"

"Very clean, well-run storage facility with good security and climate controlled units available, conveniently located off 1431 in Cedar Park. Terry and David are very helpful and friendly and made the move-in process quick and easy. Including temporary placement of a PODS container in the secured area for move-in, an option that is not available at many storage units out there. Strongly recommended!"

"Always great service from Terry and Mark! They take great care of you and keep an eye out for you when you need a new or another unit. Great follow up and communication at all times! Thanks Guys!"

"Have had two units here in the past year . It has been a great experience so far. Terry’s great, super kind, knowledgeable and always offer me a bottle a water! I wouldn’t go anywhere else to store and keep my items safe."

"I went to get moved in, Terry Woods was very nice and had amazing customer service!"

"I wanted to thank Terri Woods for taking care of me today. She is great!!!!"

"Life Storage is an excellent facility that is maintained in top condition. David and his team go way beyond to meet the needs of their customers. For example, I just received a call from the office asking if I was missing a small key. Turns out our mail box key was dropped on the ground and turned into the office. The staff called customers until they reached me. Kudos to Life Storage and their “go beyond” team!!"

"Today my wife and me came in looking for a 10x15 unit, we had been to many places before and none had anyone like David Parker! He is amazing so kind, funny,and very informative. The facility is very nice and clean, prices are reasonable. Security was my big thing but they have many cameras and the security gate that you can only access with your code. But again what sold us was the nice staff, David Parker is amazing and needs a raise!!! Thank you so much David Parker!!!"

"Staff were friendly and helpful. Most especially Terry W. I had multiple occassions of seeing and interacting with Terry as she made her rounds and completing task around storage facility. She would always stop when I was at my unit and ask if I needed assistance. She always offered water. And went out of her way several times to make sure I had everything I needed to accomplish my task at the time. Terry is the main reason I would recommend Life Storage to anyone looking for a clean, secure property with excellent customer service. She is Top Hand! I'm very grateful to her. Her enthusiasm and honest sincere personality goes a long way in creating a satisfied customer. As well as a Life Long advocate for Life Storage. Thank you Terry! Thank you Life Storage!"

"So very friendly, helpful people. Clean sheds. Terry Woods is the best!!!"

"Terry was amazing in helping me orchestrate my storage experience while moving from out of state. I highly recommend them as terry and mark do an amazing job"

"They were fast, friendly and efficient. Terry Woods in particular. I bought some boxes and she pointed out the starter package would get me more for my money."

"We had a large unit here for 8yrs. We just changed units to a smaller one this week, and Terry Woods made the transition go very smoothly. She showed us the new unit and was very friendly and helpful in getting us settled. The paperwork went quickly and efficiently. She truly made the experience less taxing. We enjoyed working and doing business with her. Thanks Terry for all your help!!!😄😄😄"

"Incredible experience. Mark really helped me out."

"Outstanding service from Terry and the guys. Terry was such a pleasure to speakto on the phone to help arrange our storage needs. She was able to find a unit that would be close to where our moving truck would be parked. When we needed to add climate controlled storage they were able fit us in a unit that was close to our other unit. We appreciate how quick they were to respond when we first reached out and only have had an excellent experience. We have noticed that Terry does go above and beyond, you will see her driving around the property and stops to ask if you need bottled water or if there is anything she can assist with. This was my first experience with a storage facility and she set the bar high."

"We had a great experience at Life Storage on 1431 (Whitestone Blvd.) in Cedar Park. Terry W. was outstanding. We had never rented a storage unit and she made it super easy. I would highly recommend this location and I would give the whole experience 5 stars."

"The lady that works the front desk full time is amazing and caring and sweet and helpful I cannot remember her name but she always answers the phone"

"Terry is a doll! Great service! Sad to move."

"Loading up and a lady working here asked if we needed water. It don't get no better than that."

"Terry is great!"

"Terry was great, found a unit online and she helped us through the whole process."

"Terry and Mike made the check in process seamless. Both were very friendly: family-like. I would highly recommend this storage facility."

"Life Storage #474 and specifically their associate Terry are absolutely FANTASTIC! Our business ships multiple products to our unit at this location weekly and Terry takes the time to accept the packages, take them to our unit and places them in it neatly and respectfully. This facility deserves a minimum of (5) stars and if there were a higher option I would select it. Thank you Terry and Life Storage #474 for your wonderful service."

"Terry was extremely helpful and pleasant throughout the rental process. Never a "We can't Do That"."

"We had a great experience at Life Storage. The associate manager Terry Woods was super friendly and made the process easy. Definitely glad we chose this place for our storage unit."