Customer Reviews - Life Storage #474, Cedar Park
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We at Life Storage want to maintain the best storage facilities in Cedar Park, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Cedar Park (#474)
4.81 out of 5
based on 40 of our most recent Reviews
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- Joe from Point Venture, TX
5.0 out of 5
"My family has used several storage buildings at different times over the years. Always extremely satisfied. See you again."
November 23, 2018
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5.0 out of 5
"I would like to thank Tim and Mark. They are exceptional people who went beyond my expectations and I truly believe these men deserve a pay raise. I appreciate all they did for me, Especially Mr. Tim."
November 23, 2018
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- James from Kansas City, MO
5.0 out of 5
"Great customer service throughout the entire process."
July 23, 2018
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- Nancy from Waxahachie, TX
5.0 out of 5
"Life Storage is an excellent company. My only complaint is ghat they decided to raise the monthly rental fee. Now, it was just a few a dollars, however being on a very low income that few dollars is a lot for me.
I wish they would consider the customer. I realize they have expenses, but I am aware that they are making a very good profit."
March 27, 2018
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5.0 out of 5
"We were greeted with a big friendly smile. The young gentleman was great. He explained things fully and was extremely pleasant and helpful. He was truly a pleasure to deal with. He exceeded our expectations. Certainly a super-star employee."
October 14, 2017
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- Richard from Cedar Park, TX
5.0 out of 5
"Providing use of truck for move was an unexpected extra benefit. With the free miles provided, I only had to pay for gas and insurance."
September 25, 2017
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- Sheryl from Cedar Park, TX
5.0 out of 5
"Everyone has always been great and respectful and always trying to make sure every need has been met. Thanks"
September 08, 2017
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5.0 out of 5
"Mark is a great guy and attentive to my needs. Five gold stars for Mark!"
July 27, 2017
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- Sandra from Marble Falls, TX
5.0 out of 5
"Your facility is clean and your staff is efficient and friendly. Thank you for doing a great job."
March 02, 2017
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- Courtney from Harker Heights, TX
5.0 out of 5
"I used Uncle Bob's [Life Storage] (now LifeStorage) when I lived in Alabama and Texas. They've always been great and I wouldn't go anywhere else if I need to store items again!"
January 30, 2017
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- Kathi from Cedar Park, TX
5.0 out of 5
"It's a pleasure to do business with your company. The prices are very reasonable and the staff has always been helpful. I would highly recommend you to someone else."
October 25, 2016
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- Edceline from Leander, TX
5.0 out of 5
"Thank you for meeting my storage needs!!! Great customer service!!! "
September 23, 2016
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- William from Cedar Park, TX
4.2 out of 5
"I'm thankful you're taking care of our storage needs. We feel our few worldly goods are safe and secure at Uncle Bob's [Life Storage]!!"
June 28, 2016
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4.8 out of 5
"I enjoyed my visit and subsequent rental at Uncle Bobs [Life Storage]. The employees were great, friendly and informative. Thank you! "
June 20, 2016
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- Brent from Cedar Park, TX
5.0 out of 5
" I moved some items into my storage late at night and I was very tired. I lock the lock but did not push the latch over . Mark spotted the storage unit was unlocked and he was nice enough to call me and make me aware of it . Nice Work!
Thank you very much for bringing this to my attention.
Best regards, Brent"
June 18, 2016
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5.0 out of 5
"Not my first time with Bob's and it probably won't be my last."
May 24, 2016
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- Thomas from Cedar Park, TX
4.6 out of 5
"The other entry gate being closed at times was an inconvenience."
April 24, 2016
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4.8 out of 5
"Mr. Mark and the staff are very positive and extremely helpful over the phone and in person. Great customer service skills. Thank you!! I'm very happy at the Whitestone location."
April 05, 2016
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4.8 out of 5
"HAPPY I chose this place to keep my personal belongings thank you "
February 28, 2016
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- Priscilla from Leander, TX
4.4 out of 5
"I just hold my breath that there will be a cart there for our 2nd floor jaunt. Many times in the past we wouldn,t have one. Otherwise, all is a-ok. "
November 25, 2015
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- Harold from Cedar Park, TX
1.7 out of 5
"We were treated like a dollar sign, not real people. We had our possessions there for 8 years and were never treated so poorly as when you guys took over. 'The left hand doesn't know what the right hand is doing.' Jean, the manager was short and abrupt when addressing my concerns. She blamed Mark for not knowing what the policy was. Extremely unprofessional talking negatively about your employees to a customer"
November 24, 2015
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4.8 out of 5
"Answered all questions and provided all necessary information"
November 23, 2015
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5.0 out of 5
"Jean and her staff are Awesome!
I will definitely choose them again!
Kudos!!!!
"
October 29, 2015
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- Rebecca from Cedar Park, TX
5.0 out of 5
"Was impressed with the professionalism and the ease of renting a unit. Will definitely recommend to others!"
September 19, 2015
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- Kimberly from Cedar Park, TX
5.0 out of 5
"Jean was very personable and helpful. She went above and beyond to help me out the day before when I couldn't not get to the office before it closed. She got me in and out the following morning, explained everything and was very nice. She was a pleasure to deal with and I'm so thankful she worked with me the day before to take care of my storage needs."
August 28, 2015
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- David from Lago Vista, TX
5.0 out of 5
"Everything was smooth except you had no rental trucks at this site. Would have made it easier to move "
August 28, 2015
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4.9 out of 5
"I was greeted by the Assistant Manager who was a wonderful person and answered all of my questions. He seemed to know what he was talking about and was friendly and personable. "
August 28, 2015
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- Damon from Cedar Park, TX
4.5 out of 5
"You did as I expected. Everything was taken care of in a timely and professional manner. Thanks."
August 28, 2015
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5.0 out of 5
"Excellent service, explained everything I needed to know. Storage facility is very good condition."
August 28, 2015
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5.0 out of 5
"You receive packages for me and get them to my unit at a very fast rate. "
July 28, 2015
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4.4 out of 5
"Don't visit the center much, but when I do everything is great.
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July 28, 2015
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4.9 out of 5
"Quick service, loved the info found on website, associate was very helpful in getting me a space necessary for our needs."
June 29, 2015
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5.0 out of 5
"Very smooth and fast transaction. Completely satisfied with the whole process. "
June 27, 2015
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- Becky from Cedar Park, TX
5.0 out of 5
"I wish that you would some how mark the entrance to the Uncle Bob's on highway 1431 a little better. It's very difficult to find. "
May 28, 2015
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5.0 out of 5
"Jason is ALWAYS so professional, courteous and helpful. Moving is stressful and the staff at Uncle Bob's [Life Storage] help make it less so. I can't give enough praise!!"
May 14, 2015
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- Charity from Cedar Park, TX
5.0 out of 5
"Without me knowing there was a truck available, the associate listened to my plans and then informed me that there was a truck available for my use."
April 28, 2015
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- Thomas from Cedar Park, TX
5.0 out of 5
"I've used Uncle Bob's [Life Storage] before at a different location, so I expected quality - and got it. The storage unit area was much cleaner than the previous facility I used; I liked that."
April 28, 2015
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- Jeanne Marie from Cedar Park, TX
5.0 out of 5
"Though the facility is large, "modern" and seems filled with the latest technological advances for storage facilities, all the personnel, whenever I meet them, give it a smaller more personable feel - like I'm at my "Uncle Bob's [Life Storage]" place. I'm very grateful for that."
April 28, 2015
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4.6 out of 5
"I have never seen a staff person in person or been to the store, but everyone is very helpful over the phone. "
December 30, 2014
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5.0 out of 5
"Handled transfer from Bulldog effortlessly. Expected some problems an issues but everything was simple an seamless."
December 13, 2014
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