Customer Reviews - Life Storage #1, Mount Pleasant
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We at Life Storage want to maintain the best storage facilities in Mount Pleasant, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Mount Pleasant (#001)
4.86 out of 5
based on 22 of our most recent Reviews
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- Jeremy from Sullivans Island, SC
5.0 out of 5
"Great service always. Accepting packages is so helpful and appreciated. Great organization. "
October 20, 2017
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- Nannie from mount pleasant, SC
5.0 out of 5
"You will want to keep both of your girls at the Center Street Extension branch, especially Shannon.
"
September 25, 2017
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- Thomas from Mount Pleasant, SC
5.0 out of 5
"Employee is always friendly and helpful. Facility is clean. "
February 26, 2017
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- Ed from Mount Pleasant, SC
5.0 out of 5
"Have used Uncle Bob's [Life Storage] many times through the years."
February 23, 2017
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- Jean from Mt. Pleasant, SC
5.0 out of 5
"While living in WA ,I felt at ease when ever I called with questions about different concerns.
Thank you again.
Jean"
June 23, 2016
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- Amy from Mount Pleasant, SC
4.7 out of 5
"We loved Donette. She was always helpful and has a great attitude. We are so thankful to have had Uncle Bob's [Life Storage] close by during our transition process. Thank you. "
March 27, 2016
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4.9 out of 5
"I loved the associate I dealt with. She not only helped through the paperwork and how to use the space but she offered help as I get to know Mount Pleasant as my new home. "
February 24, 2016
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- Brenda from Mount Pleasant, SC
4.7 out of 5
"representative was very friendly, knowledgeable, overall a very nice lady."
January 06, 2016
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- Sara from Mount Pleasant, SC
4.6 out of 5
"On the first day of the month when payments are due, it would be helpful if there were a person available all day long (without closing for lunch)"
December 23, 2015
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- Susie from Mt Pleasant, SC
5.0 out of 5
"The staff was extremely courteous and very helpful. Love them!!"
October 23, 2015
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- John from Mt. Pleasant, SC
4.2 out of 5
"I have been subject to late charges since I have been doing business with your organization (many years!).
My complaints about no notifications or statements fell on very deaf ears.
I am much happier now that I get electronic bills/statements, etc. and expect to never incur late charges again.
The previous arrangement, inquiries to correct it, and honestly contempt from previous responses lead to a much more negative image of your company.
I commend you and your management staff for correcting a very negative perception of your organization. - "
July 26, 2015
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- Beth from Mt Pleasant, SC
4.6 out of 5
"You met expectations and I'm pleased with the service.
"
May 26, 2015
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- Jay from Mount Pleasant, SC
5.0 out of 5
"Answered all questions, very professional and courteous"
April 27, 2015
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- Philip from Mt Pleasant, SC
5.0 out of 5
"I have rented form U Haul on King street in the past, and everytime there has been a rediculous wait time due to lack of staff."
October 27, 2014
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- Chris from Mt. Pleasant, SC
4.3 out of 5
"Need better lighting within the storage unit. Very difficult to see property now with general lighting that is not unit specific. Thanks"
September 24, 2014
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- Joy from Sullivans Island, SC
5.0 out of 5
"Everything was well organized and went off without a glitch. Both the manager, Nate, and the other associate, Donette, have been great to work with."
July 26, 2014
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- Melissa from Mount Pleasant, SC
5.0 out of 5
"Everything was just how it was explained and perfect."
June 26, 2014
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- Elizabeth from Los Angeles, CA
5.0 out of 5
"Nate is a great asset to your company! He is courteous,and professional."
May 28, 2014
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- Stuart from Mt Pleasant, SC
5.0 out of 5
"Uncle Bob's [Life Storage] #001 offers the the best customer service available in the greater Charleston,SC area! The Manager (Nate) and his co-workers offer consistentcy in service unheard of here. As a person in the moving and delivery business, I deal with storage facilities all over the area and in other states as well. I am always relieved when it is an Uncle Bob's [Life Storage]. "
January 17, 2014
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- Dennis from Charlotte, NC
5.0 out of 5
"The manager, Nate, was extremely helpful and went above and beyond my expectations."
November 23, 2013
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- Deanna from Myrtle Beach, SC
5.0 out of 5
"You are a great company. Thank you for your extraordinary service."
September 23, 2013
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- Podmore from Mt. Pleasant, SC
5.0 out of 5
"The staff was great. I was contacted once because they found I did not secure one of the three locks on my unit and were kind enough to lock my unit and let me know. Rare to find such integrity! I dealt with at least two men and one woman and everyone exemplified excellent customer service skills! Thank you to the great staff! "
September 04, 2013
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