Self Storage Facility near Hampton Wildcat in Columbia, SC 29209

"Very nice and made it easy"

"Britney, the manager, was super helpful. I reserved my unit online. She called me right after to verify and asked me to come in a view the unit first to make sure it would meet my needs. The process was quick and efficient. I recommend this location if you are looking for great customer service and a clean storage unit."

"It was amazing fast and easy"

"Great service. Super easy to work with."

"This was my first time every renting space here! The customer services was absolutely amazing.. The store manager Britney was very nice and helpful during my time at life storage! I highly recommend anyone to rent space rent!"

"Great service !!!!!"

"Wonderful will return customer service is excellent"

"so so so convenient for college students!!"

"Great experience! Super easy and very clean facility."

"Great customer service"

"Excellent customer service!"

"Easy process, Great customer service!"

"Great service. Representative personally assisted me in moving my furniture and went out of her way to get my lock off. 10/10 recommend."

"William Jones helped me at life storage. He was amazing and so helpful with anything I needed. I recommend life storage to anyone who needs a little extra room."

"Very fast and reliable !!! Would definitely recommend to anyone else !"

"Really helpful staff who answered all my questions. Safe and secured location. I’m happy I chose this place."

"Mr. Jones was very helpful and friendly."

"Britney at Life Storage on Garners Ferry was so helpful. She helped me both when I called to reserve a unit and then in the office when we finalized the unit. We just moved into the unit today and are already very pleased with our experience. Thank you for helping with our move!"

"Britney was amazing and very helpful."

"Great customer service. Was helped in a timely matter was provided with everything I need."

"After a disastrous U-Haul experience and being sent here for a truck, everything went super quickly and efficiently and at the end of the day when I forgot a moving pad they told me not to even worry about it. The only reason for 4 instead of 5 stars is because I had to ask lots of questions to figure out the situation rather than being provided what I needed up front."

"Ms. Brittany was awesome thanks a mill fir the fast and quick service"

"Awesome! Helpful Professional"

"Great customer service. Truck was excellent and no issues! Highly recommend!"

"Greg was very professional and helpful"

"Great service the guy was very helpful."

"Easy to rent online and easy to get in after hours. Lighting inside the storage A needs to be better, especially at night."

"Our new $10k cargo trailer was stolen within 2 weeks off the vehicle lot. I discovered the theft the next day. Not the Life Storage team. Ask about recent thefts and vandalism. Ask about what they are doing to deter thieves in response to a nationwide spike in thefts (catalytic converters, trailers). A common access pin code is given to everyone along with a personalized one. But the personalized one never worked. Thefts happen. We were aware. But Life Storage advertised security features that other facilities did not. Unfortunately, these were window dressing. Finally, they called recently about overdue payment for the trailer space. Final impressions were that this Life Storage team was insensitive, clueless, and professionally lazy."

"Easily and quickly set-up a U-Haul reservation"

"Britney Thomas was awesome! She was super helpful with getting me set up at Life storage. 100% will use again!"

"Great experience! Customer support and timeliness was the best part. I put in a request for a truck at 0730 for pickup at 0900 and it was readily available with zero issues. The rep, Brittney, answered all my questions and ensured I was all set. Definitely recommend their service! Will return!"

"Greg was awesome!!!"

"I use this storage facility because the company I work for chose it. The gated back area where my unit is located, has many vehicles that have flat tires, windows broken, and are dilapidated. It doesn’t feel safe and is not run well. Often the gates don’t work and are left open. There are many other problems, too many to list here. I am asking the company I work for to allow me to move to a different storage facility."

"Britney was amazing! Beat customer service iv had with the industry! I've moved several times due to military reasons but this was the best service and space that was effortless! Thank you Britney and LifeStorage!"

"Great service! Very helpful and attentive !"

"Great service - thank you"

"Brittany made my rental visit quick and efficient!"

"The team at Life Storage is very helpful and knowledgeable of their services and products. The unit I am renting was very clean when I first got it! Great place to store your stuff!"

"1. They issue the wrong address in your reservation, which takes you to a storage warehouse-not the office location for storage or uhaul business. Since they initiate the automated confirmation email, the fact that they provide customers the wrong address to their own facility wastes time and is unacceptable. 2. They don’t even offer to help you hook up the trailer. I’ll manage fine, but first time I’ve been to a uhaul trailer place that didn’t try to assist. 3. I reserved blankets and a dolly as well. When I arrived they said they don’t have it. If they would have called they would have saved me a big hassle-I just frickin left a uhaul place where I could have gotten that stuff. Now I have to go back. Do NOT use this hillbilly place! Plenty of nearby professional uhaul locations-go to a real store! James A"

"Me.Hunter is the best and most pleasant to work with. Go see her for all your storage needs"

"Nobody works here. It’s a building with an “open” sign, locked doors, and a “closed for lunch”. I have visited 3 times in the past 3 days and have not witnessed an employee here; only the “closed for lunch sign”. The phone is an automated loop with no option to reach a representative. This is the storage unit for you if you never ever have a question that needs to be answered. So scroll thru the website before you use this facility because if you can’t find the answer there, you are simply screwed."

"Brittney was very easy and fun to work with."

"Great service, helpful staff, clean and secure storage location!"

"Britney was very helpful setting us up with our storage unit"

"I said that my expectations were met"

"I drove 200 miles from out of town to check on my property, and can't see anything in my storage because the LIGHTS ARE OUT! And apparently they have been out for over 2 MONTHS! 😡 Totally unacceptable!! Can't see anything in the rear of my storage, so I have to leave my property here until management decides to provide better customer service."

"Really excellent, clean facility with good access and security. The billing system is well-automated and you can control everything online, set up auto-pay, etc. making it really easy. Rates seem very reasonable compared to other options, and the facility on Garners Ferry next to Target is top notch. Very nice and professional staff, especially Mr. Jones, whom we have seen there the most."

"Space here is affordable and secure. Staff is friendly and professional. Would recommend to a friend."

"First time here,good customer service from the associate named Greg,a former veteran as well as I.never used a storage facility before,other than with the military.So far so good,the place seemed to be organized and dress right dress.i guess I'll give it a try."

"Great service. Good prices. Good location for me."

"Brittney was wonderful! I had a lock that needed to be cut off and she needed to go to another location to get what she needed to finish the job. She did it quickly and was great about it."

"Great customer service! Clean facility"

"Arrived at 10:10 to this facility for a U-Haul rental. Was “greeted” by Greg Jones at the door. By greeted I mean he opened the door and asked what I was there for and when I told him he promptly told me that I need to call a number he mumbled under his breath while walking off and letting the door shut in my face. I was not able to come into the building due to COVID-19 concerns, which is understandable (though I was wearing a mask). Greg comes back to the door and hands me a stick note with a number on it. He proceeds to tell me that the “Lady who handles the U-Haul is not here today,” and that I need to call that number instead. Again, still no official greeting such as “ Good morning”, “Hello, how may I help you”, etc. I wasn’t aware that politeness sped up the the transmission of COVID, but apparently Greg seem to thinks so at this location because he was sure not to display any. I dialed the number on the sticky note in my car and I spoke with Erica who tells me to hold while she calls Greg in the store I just left. He begrudgingly walks out to check the box for keys then hands them over to me. “I don’t know why she called me, but here are the keys. She has me on hold so I guess she’ll call you back to tell you what you need to do.” I tell him that she has me on hold, too and he walks back into the building. Again, no “Have a nice day” or anything remotely resembling good customer service. I ask Erica who is going to give me the mileage and fuel paperwork since Greg, apparently isn’t. She says to take pictures and turn it in. I am currently awaiting to hear from the area manager. So far this experience has been very customer service deficient. Would not recommend U-Haul location or Life Storage location to anyone."

"Very amazing costumer service. Mr. Chad Lowry was to be honest a God send. He went above and beyond to help me and my family. I would recommend this storage facility to anyone. Secure location and very friendly environment. Thank you all so much."

"Britney was so friendly and made our experience easy and fun!!"

"Was disappointed in the coded entry was malfunctioning for a good time period. But in the end it was squared away."

"The Life Storage team was outstanding, friendly and always helpful, available and there to assist."

"WE ARE RENTING A SMALL UNIT FOR OUR SON AND HAVE RENTED WITH YOU WHEN WE SOLD OUR HOUSE. THE GENTLEMAN, GREGG, WHO TOOK CARE OF ME, WAS SO HELPFUL AND POLITE AND PERSONABLE. WONDERFUL CUSTOMER SERVICE, WHICH I BELIEVES IS SO IMPORTANT IN A COMPANY. YOUR UNIT AND SURROUNDINGS ARE ALWAYS CLEAN. PLEASE THANK GREGG FOR HIS SERVICE AND MAKING US FEEL WELCOME ONCE AGAIN."

"Very niece and clean"

"Gregg was great with , very helpful and polite . The loading dock and free use of there hand cart made moving easy. Felt very safe leaving my belonging with them at the facility. Would highly recommend"

"Legit no issues with this place. The manager here always super reasonable, and always super nice and if I had any issues were always willing to listen and cooperate. Highly recommend this area!"

"If I could give a 0 I would. I have been treated like crap after their negligence to maintain the storage unit. Rodents destroyed my belongings and the insurance company only paid part of what it was worth. To top it off I've been going back and forth with corporate who continues to lie about me not notifying them the claim was complete when I did. I went in that office and returned calls yet they still lie. No integrity at all!"

"Britney Thomas made my experience really really easy, which can be stressful when you're moving. I was in and out in no time! Thank you for your excellent service!"

"Britney was amazing! She was very punctual and charismatically professional. I really appreciate her help with the UHAUL truck, everything went as smooth as it could go. Thank you!"

"Britney is awesome! She was very helpful and willing to answer all of my 1000s of questions."

"Brittany Thomas is awesome. Please go see her for all your Uhaul and storage needs."

"This place has been awesome anytime I've gone!! Taken care of every time!!!"

"RECOMMEND! Climate controlled, security cameras, code to get in, and pay by the month made it easy. Would 10/10 use this location again!"

"Amazing service the store clerk Britney was polite and made sure that all my needs were meet. I will definitely be using their units again."

"We have rented from this location twice. Each time they called ahead making sure we knew how to get there, treated us professionally and had a truck ready for us in good condition. Highly recommend this place. Ask for Britney"

"This location has the best employees! Britney was very helpful when I first moved here from Washington. I was able to get my storage unit at a reasonable price and the customer service her is amazing! Thank you guys for all of your assistance on making my move "easy breezy!""

"Brittany provided great customer service! Will definitely be using this location again!"

"Ive been a customer for over 1 year. The experience has been amazing nonetheless!!!! The customer service has always been outstanding!!! I really appreciate Britney Thomas for her superb skills always!!! If you are looking for any storage needs, I highly recommend Life Storage!!!"

"I needed boxes for my move and this location has the best customer service and good quality products."

"me and my best friend needed a uhaul right before they close and Tyler made sure that everything went quickly and smoothly. we had our uhaul and was right back out the door within 5 minutes."

"My visit to life storage was nothing less than great.The employee Tyler is very professional and swift."

"I've been using their service for years, but I cant say much about the people running the office. I have now visited this office 5 different times. I need help changing the lock. They have asked me to stop by at specific times. 3 of times, no one was there. The other 2, the manager left. No message saying I'm sorry ir anything. This is a waste of my time. So, I'll be moving my stuff pronto, assuming anyone that can think will be available to help."

"Britney was sooooo helpful! Best in the business!!"

"I was in a rush to rent a uhaul and the employee Tyler was very efficient and had everything I needed within 10 minutes. Looking forward to rent from this location and recommend others."

"Definitely would recommend friends and family to this location. The staff was very swift and helpful."

"Life Storage has a very great staff. Their team is very helpful and will work with you to help meet all of your needs. Great Customer Service!!!"

"Needed a truck super fast and super last minute and they delivered."

"Brittney has been the answer to our prayers ! She has been helpful, patient, and there when we need her; I would recommend her to anyone who is looking for a storage solution. She has made our move so much easier !"

"Awesome experience!"

"Went to the LifeStorage near Target on Garners Ferry for a UHaul that I needed to rent immediately for a move. This had already been the 3rd location I had been sent to and I got there to a sign on the door saying "Will Return at 11:45" because the keys weren't in the truck for the Mobile Pickup. I was frustrated all over again because my reservation was for 11:15. I called customer service and they wanted to send me to yet ANOTHER location to get the truck. I advised that this was unacceptable and that I was very unhappy. By the time the call disconnected with UHaul, the store manager, Brittney, pulled up to unlock the door. I expressed my frustrations and she sincerely apologized and notified me of where she had been and stated she would get me taken care of immediately. I was relieved!! She handed me the keys after ensuring all of my paperwork was in order and had me in and out of the door within 5 minutes. After returning the keys, she emailed me my receipt with an applied discount for the inconvenience. Way to go Brittney, I appreciate all of your help!"

"Easy process! Britney was such a great help! Defintely recommend to loved ones!"

"Brittany was an outstanding customer service representative. The process was as smooth as silk because of her."

"Very easy. In and out in about 15 minutes after making an online appointment. Quality is expected for the price"

"Britney was very friendly and super helpful. I highly recommend Life Storage!"

"Amazing customer service great location"

"Impecable customer service! Thank you, Brittney!!"

"Excellent costumer service and so easy to work with, Im looking to doing business with Life Storage in Garner Ferry Road."

"Very helpful and get the job done"

"The best customer service ever !"

"Britney was so much fun and really on top of her job. I will tell all my friends and family about her and life storage. Britney was awesome!!"

"Britney was very helpful with telling me every step of the renting process and letting me know what I was signing up for. It was a stress free process and it was set up quick."

"Convenient location and uhaul rentals are a plus!"

"Brittney has good customer service and is very accomodating. Very good location with climate control for my storage while I went through an out of state move."

"Great experience working with Britney to find the perfect space. Easy access and clean and safe."

"Friendly customer service! I visited a competitor on Veterans Rd and the staff there was dead on making me signing the lease. I wasnt sure she was going to let me leave. Also it was way more expensive for same sized unit. On the contrary, Brittney and Anissa were very pleasant and were not pushy at all. Brittney explained the policy and procedures clearly and honest about the pricing. I would definitely recommend this location to anyone I care."

"The staff here was very friendly. The light skin short hair lady provided excellent customer service and got me in and out with no problems when I rented my u haul. Also she was very knowledgeable in the trucks because I was trying to move a whole house with a ten foot truck but she advised me to go with a bigger truck for less trips. I recommend anyone going here if they like fast friendly service!!!"

"Britney provided excellent customer service. Very friendly and professional. Was able to get in and out with ease. I will use them again in the future."

"Amazing and very helpful staff here at this location. When it was time for me to move she was very resourceful about what I needed. Brittney even went out of her way to ask me if I would like to get a Uhaul closer to my house. I really appreciated that seeing as though I was behind schedule on my move. Brittney and her team are rocking things out at this location."

"Britney was very helpful and nice. I would recommend this place to anyone."

"Brittney has been tremendously helpful during this whole process with my move in at life storage. She has wonderful customer service ethics and she knows how to take care of her customers and make them happy! Brittney is a wonderful employee to your company and if I had to recommend anyone to a storage I would definitely recommend them to Brittney at life storage. Great work ethic, I have no complaints at all and I thank her for everything she has done for me with my move in with life storage. If I ever need a unit again in the near future i will definitely be going back to see Brittney. Thanks for allowing me to have the opportunity to write my comments! :)"

"Britney was awesome when helping me reserve my storage unit.  My first time using a storage unit and it was quick and painless.  The facility is very clean and well lit with easy access.  I definitely recommend this Life Storage location."

"Staff is friendly and reasonably priced. Would definitely recommend and will use again."

"Britney was quick and efficient.  She showed me a 10x10 unit that was very clean and I was able to move my things in that day.  Very pleased with Life Storage.  Thank you Britney!"

"Britany was amazing. She processed the agreement quickly, explained everything and got me to my unit. It was pouring down rain and she got us paper towels to wipe off things before we stored them. I had a problem with the lock we purchased and again she was there to help. Awesome customer service!"

"What an amazing crew Life Storage has to offer. It's good to know we are truly in good hands."

"I have stored with you off and on for at least twenty years. Your people are indeed your most valuable assets! They were always personable and knowledgeable. Always happy to help and truly went above and beyond many times! I even remember George! Brandon, Britney and Lonnie - The very Best! Especially your loyal and talented Britney! Thank you for many years of excellent service."

"I got what I needed and was very happy about it."

"I could not be pleased with the help and consideration shown. So different than my experience with some other space rentals in this marked."

"Felt you were always straight up in business dealings. No hidden clauses or constant rate increases. "

"the manager was very friendly and helpful. everything about the process of moving in went very smoothly"

"Brittany is amazing!"

"Everything I needed was explained to me very well with ease"

"We were very happy with the service we received and whenever we have any questions or need extra information we get it promptly. Very satisfied with this business and surely will recommend it to friends and family. "

"I recently sold my boat I had parked at the facility. But it was great during the time was there. Clean office nice helpful and friendly staff. "

"Rented several times always nice to me and have great prices "

"I got the best rate in the city on my space! "

"These guys rock!!! "

"Awesome experience I'll be back next year "

"Brittney and Brandon are two very pleasant and sweet individuals to deal with."

"Fast courteous service. Storage facility clean and well lit. I only wish it to be a little cooler now that the weather is turning warmer "

"I like they were affordable and included a moving truck ."

"Had my space since 2011 the current managers are the best "

"Extremely clean and convenient "

"Clean facility. Easy access. Exceptional customer service!"

"I seen many changes with the place over the years I rented on and off but the mangers they have now are by far the best I have met"

"Exceptional facility...superior to others considered in the area. More expensive, but worth it. Knowledgeable, attentive service."

"I wish you could lower my rent :)"

"I cleaned out my unit during the office lunch break. I intended to call the following morning, but I received a call the same evening. The employee had taken note that my lock was missing and the unit was empty and called to inquire about the situation. He then took care of closing out the account. It was nice to know how on top of it they were. Thank you. "

"Prices are too high and the second late fee is ridiculously high."