Self Storage Units near Hampton Wildcat in Columbia, SC 29209

"Really helpful staff who answered all my questions. Safe and secured location. I’m happy I chose this place."

"Don’t uphold promises or appointments"

"Mr. Jones was very helpful and friendly."

"Britney at Life Storage on Garners Ferry was so helpful. She helped me both when I called to reserve a unit and then in the office when we finalized the unit. We just moved into the unit today and are already very pleased with our experience. Thank you for helping with our move!"

"Britney was amazing and very helpful."

"Great customer service. Was helped in a timely matter was provided with everything I need."

"After a disastrous U-Haul experience and being sent here for a truck, everything went super quickly and efficiently and at the end of the day when I forgot a moving pad they told me not to even worry about it. The only reason for 4 instead of 5 stars is because I had to ask lots of questions to figure out the situation rather than being provided what I needed up front."

"Ms. Brittany was awesome thanks a mill fir the fast and quick service"

"Awesome! Helpful Professional"

"Great customer service. Truck was excellent and no issues! Highly recommend!"

"Greg was very professional and helpful"

"Great service the guy was very helpful."

"Easy to rent online and easy to get in after hours. Lighting inside the storage A needs to be better, especially at night."

"Our new $10k cargo trailer was stolen within 2 weeks off the vehicle lot. I discovered the theft the next day. Not the Life Storage team. Ask about recent thefts and vandalism. Ask about what they are doing to deter thieves in response to a nationwide spike in thefts (catalytic converters, trailers). A common access pin code is given to everyone along with a personalized one. But the personalized one never worked. Thefts happen. We were aware. But Life Storage advertised security features that other facilities did not. Unfortunately, these were window dressing. Finally, they called recently about overdue payment for the trailer space. Final impressions were that this Life Storage team was insensitive, clueless, and professionally lazy."

"Easily and quickly set-up a U-Haul reservation"

"Britney Thomas was awesome! She was super helpful with getting me set up at Life storage. 100% will use again!"

"Great experience! Customer support and timeliness was the best part. I put in a request for a truck at 0730 for pickup at 0900 and it was readily available with zero issues. The rep, Brittney, answered all my questions and ensured I was all set. Definitely recommend their service! Will return!"

"Greg was awesome!!!"

"I use this storage facility because the company I work for chose it. The gated back area where my unit is located, has many vehicles that have flat tires, windows broken, and are dilapidated. It doesn’t feel safe and is not run well. Often the gates don’t work and are left open. There are many other problems, too many to list here. I am asking the company I work for to allow me to move to a different storage facility."

"Britney was amazing! Beat customer service iv had with the industry! I've moved several times due to military reasons but this was the best service and space that was effortless! Thank you Britney and LifeStorage!"

"Great service! Very helpful and attentive !"

"Great service - thank you"

"Brittany made my rental visit quick and efficient!"

"The team at Life Storage is very helpful and knowledgeable of their services and products. The unit I am renting was very clean when I first got it! Great place to store your stuff!"

"1. They issue the wrong address in your reservation, which takes you to a storage warehouse-not the office location for storage or uhaul business. Since they initiate the automated confirmation email, the fact that they provide customers the wrong address to their own facility wastes time and is unacceptable. 2. They don’t even offer to help you hook up the trailer. I’ll manage fine, but first time I’ve been to a uhaul trailer place that didn’t try to assist. 3. I reserved blankets and a dolly as well. When I arrived they said they don’t have it. If they would have called they would have saved me a big hassle-I just frickin left a uhaul place where I could have gotten that stuff. Now I have to go back. Do NOT use this hillbilly place! Plenty of nearby professional uhaul locations-go to a real store! James A"

"Me.Hunter is the best and most pleasant to work with. Go see her for all your storage needs"

"Nobody works here. It’s a building with an “open” sign, locked doors, and a “closed for lunch”. I have visited 3 times in the past 3 days and have not witnessed an employee here; only the “closed for lunch sign”. The phone is an automated loop with no option to reach a representative. This is the storage unit for you if you never ever have a question that needs to be answered. So scroll thru the website before you use this facility because if you can’t find the answer there, you are simply screwed."

"Brittney was very easy and fun to work with."

"Great service, helpful staff, clean and secure storage location!"

"Britney was very helpful setting us up with our storage unit"

"I said that my expectations were met"

"I drove 200 miles from out of town to check on my property, and can't see anything in my storage because the LIGHTS ARE OUT! And apparently they have been out for over 2 MONTHS! 😡 Totally unacceptable!! Can't see anything in the rear of my storage, so I have to leave my property here until management decides to provide better customer service."

"Really excellent, clean facility with good access and security. The billing system is well-automated and you can control everything online, set up auto-pay, etc. making it really easy. Rates seem very reasonable compared to other options, and the facility on Garners Ferry next to Target is top notch. Very nice and professional staff, especially Mr. Jones, whom we have seen there the most."

"Space here is affordable and secure. Staff is friendly and professional. Would recommend to a friend."

"First time here,good customer service from the associate named Greg,a former veteran as well as I.never used a storage facility before,other than with the military.So far so good,the place seemed to be organized and dress right dress.i guess I'll give it a try."

"Great service. Good prices. Good location for me."

"Brittney was wonderful! I had a lock that needed to be cut off and she needed to go to another location to get what she needed to finish the job. She did it quickly and was great about it."

"Great customer service! Clean facility"

"Arrived at 10:10 to this facility for a U-Haul rental. Was “greeted” by Greg Jones at the door. By greeted I mean he opened the door and asked what I was there for and when I told him he promptly told me that I need to call a number he mumbled under his breath while walking off and letting the door shut in my face. I was not able to come into the building due to COVID-19 concerns, which is understandable (though I was wearing a mask). Greg comes back to the door and hands me a stick note with a number on it. He proceeds to tell me that the “Lady who handles the U-Haul is not here today,” and that I need to call that number instead. Again, still no official greeting such as “ Good morning”, “Hello, how may I help you”, etc. I wasn’t aware that politeness sped up the the transmission of COVID, but apparently Greg seem to thinks so at this location because he was sure not to display any. I dialed the number on the sticky note in my car and I spoke with Erica who tells me to hold while she calls Greg in the store I just left. He begrudgingly walks out to check the box for keys then hands them over to me. “I don’t know why she called me, but here are the keys. She has me on hold so I guess she’ll call you back to tell you what you need to do.” I tell him that she has me on hold, too and he walks back into the building. Again, no “Have a nice day” or anything remotely resembling good customer service. I ask Erica who is going to give me the mileage and fuel paperwork since Greg, apparently isn’t. She says to take pictures and turn it in. I am currently awaiting to hear from the area manager. So far this experience has been very customer service deficient. Would not recommend U-Haul location or Life Storage location to anyone."

"Very amazing costumer service. Mr. Chad Lowry was to be honest a God send. He went above and beyond to help me and my family. I would recommend this storage facility to anyone. Secure location and very friendly environment. Thank you all so much."

"Britney was so friendly and made our experience easy and fun!!"

"Was disappointed in the coded entry was malfunctioning for a good time period. But in the end it was squared away."

"The Life Storage team was outstanding, friendly and always helpful, available and there to assist."

"WE ARE RENTING A SMALL UNIT FOR OUR SON AND HAVE RENTED WITH YOU WHEN WE SOLD OUR HOUSE. THE GENTLEMAN, GREGG, WHO TOOK CARE OF ME, WAS SO HELPFUL AND POLITE AND PERSONABLE. WONDERFUL CUSTOMER SERVICE, WHICH I BELIEVES IS SO IMPORTANT IN A COMPANY. YOUR UNIT AND SURROUNDINGS ARE ALWAYS CLEAN. PLEASE THANK GREGG FOR HIS SERVICE AND MAKING US FEEL WELCOME ONCE AGAIN."

"Very niece and clean"

"Gregg was great with , very helpful and polite . The loading dock and free use of there hand cart made moving easy. Felt very safe leaving my belonging with them at the facility. Would highly recommend"

"Legit no issues with this place. The manager here always super reasonable, and always super nice and if I had any issues were always willing to listen and cooperate. Highly recommend this area!"