Customer Reviews - Life Storage #174, E. Greenwich
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We at Life Storage want to maintain the best storage facilities in E. Greenwich, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in E. Greenwich (#174)
4.89 out of 5
based on 60 of our most recent Reviews
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- Robert from East Greenwich, RI
5.0 out of 5
"The experience from my initial phone call to when my rental term concluded was outstanding. I would recommend Life Storage to anyone!"
March 25, 2019
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- Jason from East Greenwich, RI
5.0 out of 5
"Life Storage is the only personal storage facility I will ever use."
December 13, 2018
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- Anonymous from East Greenwich, RI
5.0 out of 5
"Kristen and Mary were always very friendly and nice to talk to."
August 08, 2018
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5.0 out of 5
"Kristen and Mary are THE BEST! Always had the answers to any question! Always great to talk to! Those women are wonderful and deserve a raise! It has been nothing short of a delight to have a unit there and be around those two! The only reason I left is because I have a condo in the northern part of the state. And, of course, the obvious perks of storing there; dumpster, cameras, gate, secure. But Mary and Kristen's smiling faces made it wonderful anytime I went down there! Lovely, lovely ladies!"
May 25, 2018
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5.0 out of 5
"Staff in the office is super friendly and helpful! They are a great asset to your company."
April 29, 2018
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- Anne from N. Kingstown, RI
5.0 out of 5
"Very nice company to deal with.
Location is great.
"
October 26, 2017
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5.0 out of 5
"The branch manager was great. She was very enthusiastic and helpful."
October 26, 2017
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- Stephen from Saunderstown, RI
5.0 out of 5
"Kristen and Mary are agreat asset to your company and deserve recognition for top notch service."
October 23, 2017
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- Gregory from North Kingstown, RI
5.0 out of 5
"The manager was incredibly easy to deal with & very helpful. I can'tell thank them enough!"
August 19, 2017
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5.0 out of 5
"Friendly and helpful, terrific customer service from start to finish!"
July 23, 2017
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5.0 out of 5
"Keep up the great job u have been doing.Very Satisfied Customer.Thank U."
March 27, 2017
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- Christian from Hope Valley, RI
5.0 out of 5
"The facility had everything I was looking for. From roll up doors to drive up units and 24 hr access."
March 27, 2017
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- Patricia from West Warwick, RI
5.0 out of 5
"Everything about moving into the space was fine. I have not been back since I moved in, but I'm sure I will visit the site in the next month or two. "
March 27, 2017
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5.0 out of 5
"Mary and Kristen are very friendly and helpful. Jim"
February 18, 2017
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- Nancy from Murrysville, PA
5.0 out of 5
"We had a storage unit for more than 3 years, and it was a great experience. Kristen was very helpful, very responsive to our questions or concerns. We certainly can recommend this location (and have done so!). "
January 23, 2017
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5.0 out of 5
"We had a great experience with your staff and the unit. If we need to rent again, we will be back."
January 23, 2017
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- Cheryl from Saint Johns, FL
5.0 out of 5
"the two ladies in the office were so friendly,helpful and patient. The facility was very clean. i like the security aspect."
November 03, 2016
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- Joseph from North Kingstown, RI
5.0 out of 5
"Professional and courtesy which met with expectation."
October 26, 2016
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5.0 out of 5
"Well maintained facility and great customer service. Couldn't be happier!!"
September 26, 2016
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5.0 out of 5
"Kristen was always very pleasant and informative while I had 2 storages. There was a new girl a there, she was also very nice. I forgot her name though!"
July 26, 2016
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5.0 out of 5
"I am very pleased with Uncle Bob's Self Storage and I have already recommended this business to friends!"
July 18, 2016
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- Gail from Saunderstown, RI
5.0 out of 5
"Your employees friendly attitude made this experience a pleasure.
"
June 23, 2016
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- James from North Kingstown, RI
5.0 out of 5
"My first experience with self storage for myself was far better than anything I dealt with at out of state self storage when the oldest child was in college. Neat, clean and friendly is not enough superlatives for the Uncle Bob's experience. We only needed to go to the office 3 times, checking in, to get a question answered and checkout in the spring. Kristen is amazing, she remembered us, our unit and the seasonal nature of our rental. I can't say enough good things about her, how well she treats everyone and that customer service is number one. More companies need people like Kristen. "
May 23, 2016
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4.8 out of 5
"Staff was very friendly and helpful with all service.
thank you!"
May 23, 2016
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- William from E. Greenwich, RI
5.0 out of 5
"You make our life's simpler and are stuff safer thank you"
February 24, 2016
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- Deborah from Providence, RI
4.9 out of 5
"Easy
I did not know what size i needed so I reserved two and the day I moved we realized we only needed one
And they accommodated us perfectly "
January 25, 2016
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- Scott from East Greenwich, RI
5.0 out of 5
"The place was always very clean. Inspected. And everyone was friendly. Top notch. "
January 23, 2016
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- Thomas from North Falmouth, MA
5.0 out of 5
"Kristen was always there to help with suggestions whenever I had any issues-was always pleasant courteous and professional-made me feel like I was "part of the family" so to speak. "
October 23, 2015
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- Bruce from North Kingstown, RI
4.4 out of 5
"Really love the location we're at. The UB in Warwick was very poorly designed and difficult to get in and out of. If I were to make 2 comments they'd be that the main entrance was at a different level than the street causing a big bump when entering or leaving. This is tough when carrying a full load in or out. The same comment on the entrance to the main building. The sloping sidewalk doesn't allow for easy rolling of loaded carts in and out of unit when your vehicle is parked at sidewalk. Kristen is great!!!"
October 17, 2015
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5.0 out of 5
"Kristen treated me with kindness and respect. Answered all my questions and gave me some good tips for the unit."
August 27, 2015
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4.8 out of 5
"Everything was great. The staff was always very helpful and there when you needed a question answered. I would go back if or when I need storage."
July 27, 2015
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- Joseph from North Kingstown, RI
5.0 out of 5
"Kristen does a great job,I dont think you could find a better person for the position."
July 24, 2015
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- Richard Daniel from Providence, RI
5.0 out of 5
"Renting a storage space there was a positive experience. The staff there were very helpful "
July 23, 2015
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5.0 out of 5
"I was very happy with the service we received. Would highly recommend."
July 23, 2015
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- Xiaoping from North Providence, RI
5.0 out of 5
"The manager/associate was very professional and helpful, and was able to accommodate my need with fair charge. The storage place was well maintained, clean and easy to access. "
June 28, 2015
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- Ned from North Kingstown, RI
4.6 out of 5
"My garage door is older and is difficult to operate. It should be replaced ASAP."
June 27, 2015
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- Jane from East Greenwich, RI
5.0 out of 5
"The service exceeded my expectations. It was friendly, courteous, and efficient. My son is currently renting space at Uncle Bob's and I would certainly recommend Uncle Bob's to anyone needing storage space."
June 26, 2015
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- Joan from East Greenwich, RI
5.0 out of 5
"So far we are certainly satisfied. The girls are super friendly and very helpful. We have no complaints."
June 25, 2015
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- Philemon from Newport, RI
4.8 out of 5
"Uncle Bob's [Life Storage] provides a great service at a fair price."
June 23, 2015
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5.0 out of 5
"never used storage units before, process was easy and friendly."
April 27, 2015
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- Shannon from East Greenwich, RI
5.0 out of 5
"Super helpful, always willing to lend a hand. Never have any trouble."
April 02, 2015
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- Cynthia from Narragansett, RI
4.3 out of 5
"Facility is toprate, just a little too expensive. I'll need to find something a little less expensive"
March 28, 2015
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- Susan from East Greenwich, RI
5.0 out of 5
"Kristen assisted me throughout the process. She was consistently above and beyond responsive and attentive to my needs.
She is an asset to your company!
Sue :)"
October 24, 2014
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- Mary from Narragansett, RI
5.0 out of 5
"Great, helpful staff--clean, secure, facility. Thanks."
October 23, 2014
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5.0 out of 5
"Kristen is top-notch! She made the entire process easy, efficient, and pleasant!"
October 02, 2014
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5.0 out of 5
"Your associate was the most helpful, knowledgeable, courteous and professional person I have met in a long time. I told my husband if I owned a business I would hire her promptly. She was terrific! The facility was equally as pleasant. "
September 27, 2014
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- Irene from East Greenwich, RI
5.0 out of 5
"I had issues with Bobs 2 winters ago . No one shoveled . or threw down salt . My daughter and I were going to our unit. She fell twice because it was icy ( I am sure its on video ) no one was around to help us our lock froze too. No one cared I did complain but was told It was the weathers fault. I was going to switch copany's but a new office person came in and is fantastic.. "
August 31, 2014
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3.5 out of 5
"The manager of the property is very nice and accomodating. I'm dissapointed with the condition of the property and service provided. "
August 25, 2014
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- Kerianne from Saunderstown, RI
5.0 out of 5
"The associate was very kind, helpful, and professional."
April 24, 2014
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- Linda from West Greenwich, RI
5.0 out of 5
"The staff at Uncle Bob's [Life Storage] was extremely friendly and very helpful and knowledgeable.
Very good experience!
"
March 23, 2014
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- Patricia from East Greenwich, RI
5.0 out of 5
"It is a great facility and so convenient to my home. I hope to find the same quality in the Orlando area as I anticipate a move in the next year to that area.
"
March 18, 2014
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- James from North Kingstown, RI
4.8 out of 5
"no, everything is good at Uncle Bobs [Life Storage]"
February 27, 2014
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5.0 out of 5
"Wish all the companies I do business with are as good as you."
February 26, 2014
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- John from East Greenwich, RI
5.0 out of 5
"I am forever, surprised and VERY impressed with the manager whom is ALWAYS found either walking around &/or driving the golf cart checking on things, making sure everything is A-OK. She is amazing - greats me and others by name, always very pleasant, friendly and polite.
I'm not kidding about the above! Every business would LOVE to have an employees like her - YOU ARE VERY FORTUNATE TO HAVE HER ON YOU TEAM!
Jay Reilly"
February 26, 2014
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- Robyn from N Kingstown, RI
5.0 out of 5
"The property is very well kept. Much nicer than I expected. Snow is removed promptly and most importantly, not only do I feel that my belongings are safe but I also feel I'm safe when at my unit. It's well lit at night."
February 26, 2014
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4.0 out of 5
"Took me 2 days to get through by phone.
That was the only disappointing part of the process."
February 26, 2014
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- Regina from Clifton Park, NY
3.6 out of 5
"I've never had a problem; unfortunately, I haven't been able to get to my storage for a long while due to work and such but I know it's well protected."
February 26, 2014
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5.0 out of 5
"the only problem I had was after paying my bill (it was past due) I had come back to load up again and there was a problem with the key pad. it wouldn't allow me access as it had a time limit, but this facility was open 24 hours a day. I know this was a problem that was cleared up the next day. that was my only issue with Uncle Bob's [Life Storage]. the staff there were always friendly and helpful otherwise."
February 24, 2014
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- Karen from North Kingstown, RI
5.0 out of 5
"I had an area of concern that I brought to management's attention. They were very easy to deal with and took care of my concern immediately. "
December 19, 2013
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5.0 out of 5
"The staff is very friendly and my storage unit area is always clean. :)"
October 16, 2013
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