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33 E Woodlawn StPhiladelphia, PA 1914417.7 Miles Away
Customer Reviews - Life Storage #924, Hatfield
We at Life Storage want to maintain the best storage facilities in Hatfield, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"The climate controlled units are very clean and the whole space is well lit and easy to navigate. So far we’ve worked with Joshua; they have been super nice, very helpful, and generally knowledgeable about what unit is the best fit for our needs. 10/10 would recommend."
"The primary reason I chose Life storage was its location. That being said, the manager Tony was professional, efficient and comprehensive, going over my options and showing me the space first, and then providing everything I needed to know to get started. The unit itself was clean and accessible enough and fits my needs, and the personalized service made it easy and pleasant,"
"Thank you so much to Tony, we were inexperienced with storage units and he helped us get into a unit at the correct size for our needs and made us feel so comfortable. Highly recommend this storage facility!"
"I'm a repeat customer of this storage facility. It's conveniently located, but is in a quiet, secure area. I checked-in with Tony who was very friendly, patient and knowledgeable with all the questions and concerns I had. I would recommend this location/company to everyone."
"Tony was wonderfully helpful! He explained everything very well. He was quick, concise and was incredibly funny. He answered my questions and was very personable. He made this experience much less anxiety inducing than I anticipated!"
"So glad I found this location for my mother to use for storage. Tony was wonderful getting her all set up along with setting her up with a code that would be easy for her to remember. Clean, well maintained facility and wonderful staff!"
"This place is great!
The main office is kept clean and tidy. The people working in the office are outstanding! They are quite helpful and extremely knowledgable. They were able to answer all of my questions and made sure I had all the information I needed before fully deciding what my storage needs truly were.
The units themselves are kept clean when not in use, which makes for a much easier transition into a new unit. They also have units to fit every storage need.
This location is also extremely convenient to get to, even during rush hour traffic! If you need a storage place, this location is perfect!"
"I can’t say enough great things about Tony at Life Storage in Hatfield, PA. I arrived at his location in a panic to access a larger storage unit, figure out how to transfer my things from another unit, figure out how to gain access to the moving truck, etc. Tony was helpful, informative, and truthfully very calming in a high-stress set of circumstances for me. He was clear in his explanations and helpful with the pricing information. As far as customer service goes, Tony is on his game and as good as it gets. Thank you, Tony!!!"
"Jim is a great manager that goes above and beyond of what I expected. He makes sure his customers know what they are getting and explains the paperwork and what each signature and set of initials means. Just about every time I am on the property, Jim is out walking the property or doing maintenance such as blowing the leaves off the property. The office is maintained in a professional manner and I could not be pleased more with the service I receive. I currently rent a couple of units and have found a home for my storage needs. Thanks Jim!"
"I highly recommend Life Storage/Hatfield to anyone who needs a storage unit! They are priced competitively, clean and well maintained, and their customer service (especially Jim) go above and beyond to make sure your every need is met! Way to go!"
"I don’t usually do this but I want to share how wonderful my experience has been with this facility. My elderly Uncle has been a long term customer. I live in Maryland so, I have only recently become aware of Life Storage and it’s manager, Jim Bechtel through him.
I have been very impressed. Everything at the facility is always clean, orderly and safe. Jim has been very supportive helping my family as we work through the difficult process of trying to manage my Uncle’s large amount of stored items. Jim has gone above and beyond making things easier for us as we work through this process. The customer service we have received has been exceptional."
"Had a great experience here - rented a climate-controlled space from about August 2020 through yesterday. Sign-up was easy, access was reasonable, cost about average, with the initial 3 months being cheaper. Did everything online; never set foot in the office until yesterday to let them know I was leaving."
"Definitely deserve a 5 star rating for the 5 star service you'll receive here at Life Storage. Thank you Jim for renting to my buddy but most of all thank you for lending your ear and helping him get thru is current situation. Will definitely recommend your business to anybody I know looking to rent a Storage unit."
"Very nice facility, super clean and easy to get in and out, ample parking out front and not a bad neighborhood.
For icing on the cake, the manager here is great as well!
10/10, love the place so far!"
"This is a fantastic storage location.
The property manager is a great guy, very kind, cares deeply about providing an outstanding service to you to store your personal belongings.
The units are very clean, mold-free, no rats, and well kept.
I definitely recommend this place for those looking for a short- or long-term storage solution."
"So my experience was amazingly easy compared to the worst experience I had with uhaul just the week prior...I want to share my story because James from Life Storage never knew me before the day I came in and treated me like family from day one...I had a bad experience with a uhaul rental on broad in Lansdale where they sell party rentals and just to make it short,never rent from uhaul where they have you sign a contract that says you can't sue them in court no matter what they do to you...Soo glad I listened to my family members who use Life Storage ...I called like two days before I needed them and they were very easy to book online, over the phone and in person...All 3 I used for communication with Life Storage and all 3 times I got the best customer service...They walked me through what storage size was best for my needs and when I wanted to chose the one that was the best price they didn't try to talk me into a higher rate...The gentleman over the phone booked me right away and said I can pay either online or at the Storage unit itself since James is an onsite manager there 24/7,which I thought was great and rare...So the day before, I checked to see if my storage was in fact ready and booked, and it was just as promised with no credit card needed and I got the free month as well,even when the rep booked me over the phone!!!...Now the day of was a Sunday and they were open until 4pm and James was the friendliest,easiest,most understanding customer service rep I ever worked with...He never knew my problems at all but allowed me to get the truck with no issues,no upfront pay, which for me was a blessing (they give you free use of it I might add with 20 free miles when you get a storage there..Wow a 14ft truck FREE + Free 1st Month,So Awesome!!!) He never gave me any problems,never questioned me once about anything...I signed 2 forms that were 1 page each and they were real copies that I received in my hand and not online...He allowed me to use my own lock that one of my family members had from a prior rental here...I can't say enough about this so easy to book storage facility, that mind you is so clean,quiet,easy to access and plenty of space...James is very helpful,patient and considerate...And Toni was also very kind,helpful and considerate with all my needs as well and I wish uhaul could get a lesson from them both and Life Storage itself...The name says it all...
So glad my Mom,sister and brother chose them,now I am part of the Life storage family and I'm happy to say I'm so relieved to be a lifer!!!!
P.S. I couldn't believe uhaul only has 2 stars after all these years they've been in business,but after what I experienced I know now to never choose them,and now I never have to....Thank you Life Storage # 924...Thank GOD for allowing me to chose you guys!"
"Jim helped me and my friend find a storage unit and a moving truck within the last 20min of him shutting down shop. No haggling because his prices are fair, and his facility is very secure. Thanks Jim 😊"
"This is my first time using a storage facility and my experience from start to finish has exceeded my expectation. With initially calling customer, who were very friendly and helpful, then Tony following up after I made a reservation, to my amazing experience at the Life Storage facility with Jim. Jim was such a pleasure to work with. He is an excellent site manager. He explained everything step by step and was very patience with my many questions. The facility is very nice, clean, and secure. They also provide a Life Storage truck you can use. I am so happy I choose Life Storage out of the many options in the area. :)"
"Moving is never easy although peace of mind comes in knowing your valuables are safe in a good climate, rodent free, indoor secure space; until they once again are home safe with you 🏡 I felt extremely confident & happy with Life Storage in Hatfield & Jim's professional qenuine kindness was truly a bonus!"
"Used to have a storage unit there, I had been in there for the 2 times that that location changed names & ownership. When I went to move out there was a spot on the floor that was there when I moved in and the manager was rude and disrespectful when I went to move out. And asked me if I had something to clean off the spot that was on the floor. Total disrespect and terrible customer service at the end."
"Two thumbs up! I highly recommend Life Storage in Hatfield for all of your storage and packaging needs. I can't say enough about the people, they are wonderful! The customer service is top notch! I am glad I found them!"
"I have to say I looked around at other storage places. The manager Jim was the frindluest . very helpful. They have a regular routine of cleaning the entire facility. The climate vontrolex units are kept at a very comfortable temp. Very good system. I have no problem recommending this facility"
"I am really satisfied with Life Storage, I have been a customer since it was Hatfield Storage. I have been there for years now. I never had any molds or damages to my stuff. The place is always clean.
The level of professionalism from Jim is a plus, he is always pleasant and if while on the premises you have a problem, he is there to help."
"Jim the manager is awesome. Always accommodating and responsive. The facility is clean and secure and I never feel worried about being there alone or the belongings being stored there. Very happy with my choice!"
"My cousin passed away unexpectedly and had a storage bin at Life Storage. The store manager Jim has been amazing. He continuously extends his condolences and has been very accommodating. I would recommend Life Storage to family and friends."
"Customer support are very helpful and extremely friendly. They provided all of the information I needed to secure a unit. Renting a unit online was very easy. Access to the unit was also easy and the unit itself was clean."
"I've had a unit here for years and the new management I has really stepped it up since Lifestorage bought it. Jim, the manager that I've had the pleasure to deal with is always friendly and professional. Moving is never fun but I feel secure going onto the property alone,when I need to retrieve something at an off business hour."
"Hatfield Life storage is absolutely amazing!!! Their facility is secure, clean and the staff is superior!!! I wouldn't trust my beloved treasures anywhere else. Thank you Life storage (and especially Jim) for securing my possessions!!!!"
"I have only one complaint and that is i can't pay my bill over the phone anymore. I do not like paying bills online so my only other option is to do it in person. This is not convenient. Otherwise your facility is good."
"We had a great experience at the Hatfield Life Storage. The facility is clean, safe, and spacious. We needed 3 storage units....they had various sizes of units to fit our items. The workers were kind, friendly and helpful. We would highly recommend storing items here! Also, this site has a truck to use when moving in and out, super convenient and way cheaper than other moving trucks in the area."
"My sister started renting a storage unit in this Life Storage location in May, and today was my first day to visit and I was very impressed! It's located on Cowpath Road a good location 5 minutes away from where we live, even if that part of Cowpath can get crowded at times. The storage building is located a bit off the road behind a gate where only those with a passcode linked to their storage unit can get in, and then there are a few entrances around the building. The storage halls are very clean and neat and the units are a decent size too! And at only $160 a month its great!! If I ever need a storage unit to store some of my extra stuff, I'll be sure to check out Life Storage!!"
"Unfortunately I forgot her name but the female employee that works at the Hatfield location was great. She gave me a bottle of water out of her own supply when I was moving out on an extremely hot day. Great customer service!"
"Had to rent last minute on a Sunday afternoon, and the staff was absolutely amazing! Debbie was accommodating, friendly, thorough, and helped us feel our belongings would be safe and secure! I am very happy we chose this facility."
"I stored my entire one bedroom apartment into a Climate Controlled 10x10 unit for 5 years straight. When I accessed by storage unit after 5 years, I was expecting a few cobwebs, a layer of dust etc. but to my surprise, everything was exactly as I had left it. Super clean, no dust, no bugs, no foul smell...nothing. I was pleasantly surprised and extremely pleased that I chose Life Storage. I've added a photo of my storage unit as soon as I opened it after a long gap just so you can see it for yourself. I highly recommend them!"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #924, we offer great property security systems and clean, affordable storage units to rent for the residents of Lansdale, Montgomery Township, Towamencin Township, and other neighborhoods in Hatfield, PA. Call us with questions, reserve online, or click here to compare other storage units in Philadelphia.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental