A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
Complete your rental payment and paperwork online and avoid a trip to our store office. Select the Rent Now filter to see qualifying spaces.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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13820 Lorain AveCleveland, OH 4411116.3 Miles Away
Customer Reviews - Life Storage #8343, Richmond Heights
We at Life Storage want to maintain the best storage facilities in Richmond Heights, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"The front desk was excellent! She was very warm and friendly AND answered all the questions I had. Definitely would recommend. She went above and beyond to make sure I felt comfortable with my unit. Give my girl a raise!!"
"Friendly staff, clean facilities, and secure units. Could be difficult navigating to find your space the first time, but once you get used to it, it's not so bad."
"My experience at Life Storage with Juanita was very cool, she was extremely patient with me, and nice. I didn't have a clue as to what I was doing, but she explained everything to me in detail. Thanks again to Juanita."
"Would like to give a nice shout out to Heather, Jim and Alithea at the Richmond Hts facility. They were unbelievably helpful, professional and accommodating today as they walked me through the rental process. They made it simple and smooth. I was happy to have worked with them!"
"We’ve had a great experience renting our unit. Alithea really makes this place amazing! I honestly don’t know how she does it all. And she’s always personable & smiling when you see her. Which is next to impossible with customer service these days, but she does it. I hope you’re paying her the big $$$ because she deserves it! I would recommend renting a space from here because it’s nice and clean, it doesn’t smell, it’s simple to sign up and access, and affordable. Alithea will surpass your expectations with her knowledge of products and welcoming hospitality. It’s a winning combination!"
"Alithea is so kind, patient, and helpful. She's been a life saver in assisting me with a storage unit and utilizing the carts. I couldn't ask for better customer service."
"Life storage doesnt take "partial" payments so if you fall a month behind they wont take a months payment or incriments to catch up but MUST be paid in full. They DONT work with you at all. So dont fall behind!!!!"
"Althea was extremely helpful in navigating the best location for ease of load in and out. She is willing to go above and beyond to accommodate. I understand the reasoning behind it, but I wish there was a way to reserve and use carts when the office wasn't open though."
"Had couple bumps with getting into my storage units over the weekend because elevators weren't working but they were fixed the next day. Also, store manager, Alithea, was amazing and very professional! She helped me sort everything out the following day."
"I rented my unit online and then stopped by to put my lock on the door. When I walked into the office, immediately Lorrin asked how she could help me. I said that I had a new unit and before I could even ask, she said she would walk me through what I had to do. She then showed me how to get to the unit and also the location of the freight elevator. Not needed the lock that came with the rental, she credited my account and then told me how to get a cart when the office is closed. I cannot say enough positive things about Lorrin!!!"
"Althea and Lorrin are very professional, lively and helpful. I truly appreciate their willingness to be patient and thoughtful! They both made my experience very easy and pleasant!!!!!"
"Loren the Store Rep was very helpful and displayed great customer service and personality. She showed me available storage units, offered products and services, and help me bring boxes to my car. She communicated the terms and pricing to me very clearly. I recommend her services and this facility. Thanks Loren for your help."
"Customer service was great…location is clean and convenient. 10 stars to Alithea for dealing with my attitude with professionalism when I was having a bad day🥰"
"Alithea made this a seamless process! She was very helpful, friendly and professional and she explained the entire process from A to Z. I'm so glad I chose
Life Storage. Thank you so much!"
"Alithea was truly the most knowledgeable person I have spoken with regarding storage. I had rented a unit but needed another one due to my misjudging the space I needed. This women was like a mathematician, asking me all the right questions and really educating me on the space I would need just by me describing the items that I had that needed to be stored. Guess what? She was right on! Although I should have guessed that I needed a bigger space from the get-go, she pegged it right the second time. It was a relief and satisfying knowing that I made the right decision due to her expertise, and she wasn't bad on the eyes either!
Thank you Alithea, because of you I will continue to use Life Storage for the foreseeable future!"
"Nice place just wish they had more then 2 exit & entrance . Storage you is all the way on the other side of the building & have to carry stuff tooo far to get to & from the unit"
"Great locations with clean, secure, and easy to access unit. Lots of different units to chose from. The staff is very helpful and attentive. They stay on top of issues. There’s also restrooms for those longer moving days. Highly recommended!"
"Amber was awesome, i looked into a storage space early this morning and i just secured one. She was very informative and sweet. I appreciate her patience during all of my questions and she was nothing but honest. Thanks again Amber!"
"If there was a rating lower than 1 star I would choose that. Made a payment four days earlier than it was due, payment was due on the 11th, and the payment was successful. I was even sent a confirmation email. Than six days later, they send me an email saying that the payment failed, after saying it was successful, tacked on a $30 fee and expect me to pay in full. Ha, yeah right. Goodbye LifeStorage"
"Amber was great! She made everything quick and easy! Answered all my questions and provided me excellent customer service. Would definitely recommend coming to see Amber at the Richmond heights location!"
"The staff here is amazing. Very funny and very awesome. They were 100% helpful and informative. I give this place 5 stars + a million just for the staff alone. :-)"
"I’ve been going back and forth on whether I should get a storage unit or not for some business items. I drive by Life Storage on a regular basis and finally walked in one day. In July, during the pandemic, I was greeted by Char who solidified what I was told over the phone by another representative. They had a great special going that I couldn’t pass up! They answered all my questions and eased my doubt. The facility is about 5 mins or less from my home so it’s the perfect location! I was reassured as Char showed me which unit she thought would suit my needs. She was right I had more than enough space and more. I thought I need more! Chat was very nice and we talked like old friends! Every now and then I would stop by just to say hi and if she wasn’t busy we would chat for a few minutes. She isn’t pushy and she knows how to accommodate customers. She even told me about some much needed storage products that I’d stop by to get to use at home as well like plastics covers and boxes. The facility is very clean and pretty much new, a few years old I think! It’s really nice! It’s easy accessible for us renters yet secure and private to the rest of the public. I feel better now that I decided to rent a storage unit from them! It really came in handy! I’m definitely referring this place to others."
"Customer service is good, but I would recommend updating the doors so when people move in they automatically open vs those door stoppers that are a pain and move."
"If I would’ve given this rating when I moved into my storage locker it would’ve been five stars because I was really impressed with everything and everyone that works there. Unfortunately now it’s dropped down to one star because they lied to me about move out procedure and I got charged for a whole month I was only there for five days. Before I moved out I specifically asked about paying on the 25th but moving out on the first and she told me that I would be getting the difference in money returned. That was a lie"
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Cleveland, Richmond Heights and South Euclid
At Life Storage Facility #8343, we offer great property security systems and clean, affordable storage units to rent for the residents of South Euclid, Highland Heights, Lyndhurst, and other neighborhoods in Richmond Heights, OH. Call us with questions, reserve online, or click here to compare other storage units in Cleveland.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental