Self Storage Units near Brook Park in Cleveland, OH 44135

"First day using this spot and I am sad I wasted my money. It says access is 6am-10pm so I show up at 7 and no easy way to access my unit. No use of bay doors until a worker is there, Waste of money, and walking due to lack of entrances. Glad it's only a month. Do Not Recommend I'd you have a life"

"Very clean"

"Tanya the manager helped me with my storage unit and made the process so easy. Very professional and she went above and beyond to make sure I had everything in order for the movers to come."

"Very clean facility and Tanya is so nice and helpful"

"Tanya, the manager is always very friendly always very helpful and on top of her game a true professional in every way could not ask for a better person to represent you're company !!!"

"Tanya Helped me with my storage Cut my rusted lock off in minutes Outstanding performance and personality"

"Good location, friendly staff, would use again in the future"

"Great location, friendly staff, and easy getting a place that fits my storage needs."

"Great place with great prices. The staff was super friendly and took care of my needs. Thank you"

"I’ve been a customer here for about three years now and have never had any issues Tanya the store manager goes above and beyond to meet all my needs as well as my mothers who also stores items with me! Thank you for all your help over the years it’s been much appreciated"

"Bedbugs. You will need to store clothing, bedding, etc. in spacesaver bags and seal boxes in large garbage bags and duct tape. Better yet, find someplace cleaner."

"Friendly and helpful staff, convenient location, clean and secure facility."

"We’re promised storage inside and made reservations. When arriving the place told us we would have to settle for outside. I was going 7mph in my car and the limit is 5mph. The lady at the front desk made a huge commotion about me “speeding” and came outside saying “the speed limits 5” waving her arms very aggressive. My car is small and agile so I’m able to take turns without slowing down much especially since I knew the lot was empty. Regardless I stopped at the signs. However she still came out yelling. I wouldn’t recommend this place for anyone."

"Gara was very helpful in helping me select the perfect unit"

"I'll be removing my things from this place very soon.   Been renting here for two months and finally I'm there the same time someone from the office is I walk in and politely ask to take care of sometime and I'm greeted with an attitude that if a DMV worker when they have to do something before going to lunch.   I don't know. I guess i just expect a little less attitude from somewhere I'm spending money at especially when i approach you with respect.   The woman with the attitude had a business card in front of her with the title of store manager on it. Update: looks like i should have read reviews before renting here.  This place speaks for itself with its reviews"

"Poorly plowed, had to dig out my own storage locker."

"First experience at a storage unit. Definitely a great experience. Tanya, the manager at this W. 130th location was very professional. She also educated me on things I would have had no idea about. The atmosphere was welcoming and clean. Tanya also made me feel that my items would be safe and secure. Thank you once again."

"Good customer service and clean facility"

"The best place to store your stuff. Caring staff. Safest place to store your goods."

"I recently rented a storage unit from LifeStorage at 4976w130 the store manager name was Tanya talk a about a fantastic experience it was just that explained everything in detail made me feel comfortable and not rushed even took me to the unit I rented in a blizzard and should me how the new locked worked I will definitely be referring you guys to everyone looking for storage 5star experience thank you for your time and patience with me sincerely a happy customer!!!"

"Everyone is so nice here definitely recommended!"

"Very Cordell staff .very helpful...very impressive...There professionalism is PHANAMONAL!!! Thank you 😊"

"Great customer service The girls here are very knowledgable and very helpful and nice they really saved us when we were going through a really tough time in our life!! Highly recommended!!!! Thanks girls"

"Very clean and nice employees"

"Rude! Think the law only applies to them. Just you might think you get help from the district manager, Heather! She'll only provide more excuses for they're poor behavior. Regular tap dancer. Poor customer service."

"Angie was so helpful. Any questions I had she had the answer. If I ever need storage again I'm calling her."

"Un servicio excelente y t explican todo"

"Horrible staff. District manager Heather Brown has no buisness in this position. Her blantant disreguard for paying customers is pure rediculous. These people will hire a lock pick and go thru your things. We will be boycotting all locations very soon."

"I had the absolute pleasure of being taken care of by a woman named Angie. So was so very pleasant, cheerful and helpful. Would recommend you company anytime because of her excellent customer service!"

"Friendly staff and easy access. Easy van rental/borrow for the cost of insurance."

"Tanya was very helpful and assisted with cleaning out storage in which was rented. I will be referring this facility."

"This is the absolute WORST place to rent from. So inconvenient and the staff is dumber than a bunch of rocks. I wish I wasn't forced into renting from them in a pinch by my ex. The hours are terrible and prices are outrageous. Please go somewhere else and save yourself the headache!"

"Tanya and Angie were the best"

"Definitely recommend this storage facility. Help is always great and I've never had an issue."

"The manager Angela was so nice and helpful when I was renting the space. She gave me great advice! I had no problems with using life storage at this location. I highly recommend it to others."

"Rude rude rude"

"Very helpful! Definitely recommend to anyone looking for a storage unit! Angelia and Tanya were very helpful! Explained everything! Great experience hands down!"

"Tanya was awesome. Made this aspect of our cross country move the easiest."

"Great service very informative and extremely helpful."

"These Ladies are extremely professional and run a tight ship!!"

"very friendly people! and over all a great experience! kudos!! i would definitely recommend Life Storage 🙂👍"

"If I was in this business and someone abandon a unit with a few small items in it. I throw the stuff away in the dumpster and move on. I don't harass the person for more money. What goes around comes around. All the mice leftovers. I will send someone soon."

"I have been renting from life storage since January, I mostly have dealt with Tanya , She is extremely helpful and informative. I have had a month or 2 where I had to pay a little late and they were very helpful and understanding!. Its really hard to find places with good customer service and they do."

"Very friendly and nice helped me out so much and great prices to the manager was amazing thank I so much diff recommend this place will help u any why she can"

"Friendly and professional"

"The people that run this place are very dishonest, they increased my monthly payments by $20.00 during the pandemic to offset the customer that haven't been able to make their payments and my payments are do on the 25th of every month ill bring my payments in no later than the 29th and they tell me it's considered late and charge me a late fee even though I haven't gone past the 5 day grace period. They will not allow two men and a truck on their property and I was given a hard time with the movers I used getting them to allow the moving truck to go to my unit to unload my property. I will also be putting this company on every platform of social media I use. I can't remember the last time I've paid for something and been treated so dishonestly."

"Clean and safe! Have been looking into a storage unit and Angie was more then helpful and informative! All my questions were answered and then some!"

"I thought I knew where I would go when I was ready to get a storage unit, but I'm so glad I looked around a little and found this gem. The units are spotless, the location is convenient, the price is great, and the staff is amazing. I'm so happy I found them."

"Rude personal. Only manager over the phone explained everything polite and professionally."