Self Storage Units near Jefferson in Cleveland, OH 44111

"Sara is amazing and she need deserves a raise! The best customer service available out there!"

"Sara B was super helpful and kind. Definitely need more people like her running places! Very professional"

"Great experience with these guys."

"Angie was great! Due to my schedule it was difficult for me to get there before they closed. She held a great unit for me and made the move -in process quick and painless. EXCELLENT CUSTOMER SERVICE is why I’m giving 5 STARS!"

"Awesome customer service from Tonya very professional and answered all of my questions to help me understand things and the billing a lot better"

"Great place along with a great special going on representative got me set up with my unit showed me where it was how to access building from front to back how to make sure my storage was secure and all great team"

"Good prices clean and very helpful. Me and my sister rented a space and Ang was very helpful and polite. She looked out for my sister and I really appreciate that."

"Angie and Tonya are great, highly recommended"

"Management is always so helpful and on top of things here!"

"Angie the site manager was so so so helpful with the whole process, she was very patient with us in answering all of our sizing questions, storage suggestions she was literally amazing! I would suggest life storage to anyone looking for alternative storing needs!"

"Fast and friendly service every time I go there"

"The facility is your standard storage facility (conditioned but not truly climate controlled), but what sets them apart is the staff. Super friendly and incredibly helpful. When I was moving out of my unit, I accidentally left my lock and was going to be charged for an extra month; but the staff was so kind and understanding and was able to void my payment once I retrieved the lock. If I’m ever in need of a storage space again, Life Storage will be at the top of my list!"

"The staff here are super friendly, and the storage unit areas are secure, clean, and climate-controlled indoors."

"Super clean facility and Angie in the office is extremely professional and nice!!!!!!"

"Best place to go l if you need a storage! The people that work there treat you like family and are always there to support you with what ever you need! “People!” Need a storage? “Go to Life Storage!” 🤟🏽"

"Rented a unit for my son's stuff for summer college break. The rental process was easy and the staff on site were very friendly and helpful. The moving out process was just a easy. Everything done with simple online sign and send documents. Would defiantly rent with Life Storage at this location again."

"Angie was so helpful!!!"

"Tonya is the best A+ customer service"

"Very clean. Great service. Very reasonable price.👍👍🥳"

"Friendly and patient when explaining how Life Storage works I would highly recommend !"

"Angie is so friendly and accomodating. She went above and beyond from the start. For example, we started loading our unit and realized it wasn’t big enough and she helped us transfer units with no problems. She answers questions and is always smiling and friendly. The only semi negative points I’d make about the location is if you’re moving anything decent sized, I’d pay extra for a unit on the first floor because the elevator isn’t that big (you’d still manage but it’s not huge) and there’s also only one. Additionally, they kindly provide carts to use to move in, but I think the location could improve by having a couple more. There aren’t very many carts and the facility is pretty big. Overall good experience and the customer service is the best."

"So easy to set up! Angie, the store manager, is so friendly and you can tell she really takes pride in making sure everything is done right and well kept. The process of getting a unit here was so easy and my unit was spotless when I came to check it out before renting! Autopay makes remembering the bill effortless and the price to rent here is super reasonable! Access is well secured and hours are standard for a storage unit. Definitely recommend!"

"Good storage facility"

"Incredible service. Neat storage place. Staffing is great. Don't be late on Your Storage bill. Or you'll get that red lock 😊"

"Good location friendly staff would use again"

"Great location, professional staff, easy getting in and out of the units"

"Angie (Mgr) was awesome. Lots of options; the facility is nice and clean!"

"Angie was super helpful and the facility is perfect for our needs. Clean and bright spaces with automatic lights."

"Great place to store your personal stuff, very friendly staff, they keep everything clean. Stored my stuff their for almost 3 years, but finally got my own place. Thank you so much for your guys hospitality."

"Good facilities"

"I just got in there today and it's very clean and seems secure.the lady I dealt with was super cool and helpful.50% off your first 3 months,it's worth a shot at those prices any day"

"Glad they keep my stuff in storage safe for almost 2years. Friendly and professional staff there! And the manager is super cool!!!"

"On the upside: Great location, clean facility, usually have carts available to move your stuff. The downside: Only have access until 10pm... Loading bay doors are only available during office hours, so if you're having to move things after 5pm it had better fit through the 36" man door. And, this location came under new management (cube storage became life storage) and prices have steadily climbed. I've been a tenant in this building for about 3 years (maybe longer) and since the management change, they just continue to bump up their prices without any warning. No invoicing, no warning about a price increase, and they won't hesitate to charge you a late fee (definitely use auto debit; just keep an eye on the cost!)"

"Where to start. First off they say secure storage. Wrong!!! They leave the gate open when expecting weather. This resulted in us being robbed twice. When trying to get info on vehicle manager was very vague with answers. We get robbed and she won't give info. Do not rent from here. Unfortunately it cost us about 35,000.00 in equipment loses to learn."

"Angie is always polite, professional and efficient. She goes above and beyond her job description. Definitely recommend renting a unit here!"

"Had an excellent experience with this facility. Always clean, good service and Angie is the best‼️"

"Great facility with extremely helpful staff. Use it for work and the manager is the best"

"This facility is always so well kept, clean. As a group, we have a total of 4 units and our items are secure. The staff is extremely helpful and friendly."

"I have always had a positive experience with Life Storage. Recently rented a space at the Lorain facility 8349, Tonya went above and beyond her call of duty to assist. My email was promptly answered, I would recommend Life Storage to all my friend and family. The staff is very courteous."

"I have rented a few different storage units in Ohio, and this has hands-down been my best experience. The storage units are very secure, incredibly clean, and every single employee is happy to help. Angie has been so great to work with, and I cannot thank her enough! Whether it’s for personal use, or business, you will not be disappointed choosing this location."

"Awesome customer service ,very polite staff and clean facility"

"the assistant manager tonya was very helpful and friendly she made sure i had everything i needed and all my questions were answered being that moving is so stressful as is she made me feel comfortable with the storage company i’ve chosen thank you so much for your help"

"Customer service was fantastic Tanya the store manager explained everything to the point I was comfortable renting from you you guys I will definitely refer you to others in need of your service thank you!!"

"Good customer service and well organized"

"The team at Life Storage is friendly, helpful and knowledgeable. I rented a unit and truck and they gave me a great deal and explained everything in detail and very clearly. The truck was clean and ran well and the building's and surrounding areas are well kept and well lighted! I highly recommend Life Storage to you! Thank you Angie for getting back to me so quick and helping me out with my online account! Appreciate it!"

"I recently had to use Life Storage after an unexpected tragedy in our family occurred. I found myself needing to sell my childhood home quickly and had no room to store all of my parent’s things. During one of the hardest times in my life, Life Storage was there to help. The rep I spoke to, Angie was so kind and treated my family crisis like it was her own burden. I was able to rent the space I needed quickly and efficiently. I will never stop recommending this company."

"The representative was very polite & helpful & she got my paperwork done & me into a unit in very quickly!"

"Very positive experience. I felt my possessions were safe and all the staff were helpful and friendly. Would definitely recommend you to others."

"Keep doing what you do as you do it well."

"New Manager on site that's really keeping up on this facility.Much cleaner now than my last visit.All the carts are now where they belong that really helps when you need one.Very Respectful even if your having and bad day.This new manager will even get you what you need with a broken leg.10 stars just for that.Props to the new employees to.Good Job."

"Angie was such a pleasure to talk with through the process of obtaining my unit .She was very informative , knew her job well , very pleasant personality . Angie went through everything with me and was a great experience meeting her ."

"Excellent service!! Very quick and easy. Never used a storage unit before, but after today I’ll only be using Life Storage for the future"

"I went to Life Storage on Lorain road and dealt with a manager named Tonya . She was a great manager and takes her job serious , was a very helpful and happy person ! Great Costumer Service from me ! I recommend for EVERYBODY that’s in need of a storage unit to go there and you will be satisfied she will take great care of you ! Thanks ! 😀"

"Came in and spoke to Tonya about a space. She was very pleasant to talk to. Thank you Tonya for being patient with me and all my questions."

"Since the nee management came in, this has to be the cleanest indoor storage unit I've ever seen. Angie was extremely helpful with everything. Definitely recommend this nice storage facility."

"Very professional. Answered all questions. Had everything I needed even a van to move my stuff. Thanks Angie"

"Staff there are pleasant and very helpful; the place looks great. Happy to see a new thriving business in our community!"

"Been with them for 6 years.  They raise the rent every year.  No place to throw trash in. Most of the time no one on site to fix issues.  As soon as they went from Uncle Bob's to life it we down hill"

"Great staff..friendly,helpful,informational."

"Warm, friendly staff, and a pleasure to work with!"

"Angie and Alberta are just amazing. Our home burnt down last week and we were in a hurry to get things out of the garage and safe. Life storage offered us a great deal fir a 2nd story 10x20. When I was doing the paperwork with Alberta I was so emotional and she was just so kind and made it easy to push through it with some humor. She made sure I didn’t sign anything without understanding it. Angie was super helpful as my brothers and cousins swept in with my stuff, holding doors and helping find carts, I felt like they were there to help, not just police us. I know it’s just a storage unit, but it hold everything I own right now and it is really nice to know it’s in Angie and Albertas hands."

"Angie provided excellent customer service and went above and beyond to make us feel welcomed after answering all of our questions. We will definitely be bringing our business to life storage!"

"Angie was great excellent customer service!"

"I had the pleasure to work with these folks recently. The facility was so clean and perfect and the staff was very very friendly and helpful. Great location with everything you need for your storage needs."

"Angie was very helpful and nice answered all questions and gave great rates."

"Angie is super helpful and nice! Great customer service"

"Staff is super amazing."

"Only 3 carts to use. Nobody else was even there! And upstairs is hot!"