Cleveland Self Storage at 13820 Lorain Ave

Everyone has been so helpful and has gone above and beyond this is the first time my husband and I have used storage and if we ever have to use it again this will be the first place that we go to highly recommend it

I want to start off by giving this facility on Lorain a five star because of the manager Tanya Davenport she is a asset to the company she is always nice and courteous and polite to all the customers that come in to the facility and in my opinion she's probably the best manager this company has and I hope the higher-ups in the company can read this review and appreciate who they have as a manager at this facility

Forgot to lock my unit and they noticed and Locked it for me I truly appreciate it great customer service

Great staff at this location super helpful

Tonya is the best mf worker in that place she deserves the best coming to her and hopefully a raise she has awsome communication skills and knows what she’s doing on top of have a great personality and smile I appreciate all the help she has given me keep it up queen

If you are in the need for a storage unit Life Storage is the answer! From the moment I walked in, I was greeted by the store manager Tonya’s they’re supposed plane, no ketchup, no mustard, thank you warm and friendly smile, which instantly made me feel comfortable and welcome. Tonya's exceptional customer service skills were truly impressive. She patiently listened to my storage needs and offered me various options to choose from. She went above and beyond to ensure that I found the perfect storage unit that fit my requirements and budget. Tonya's knowledge about the facility and its amenities was extensive, and she answered all my questions with great detail and clarity. Furthermore, Alyssa, one of the staff members, also played a significant role in making my experience at this storage facility exceptional. She was always available to assist me whenever I needed help. Alyssa's friendly demeanor and willingness to go the extra mile made me feel like a valued customer. The entire storage facility was well-maintained, clean, and secure. The units were spacious and easily accessible. I felt confident leaving my belongings in this facility, knowing that they were in safe hands. I appreciate Tonya and Alyssa's dedication to providing outstanding service. Their genuine care and attention to detail made the process of renting a storage unit hassle-free and enjoyable. I highly recommend this facility to anyone in need of extra storage, as Tonya and Alyssa will ensure you receive nothing less than amazing service

Rented a unit for my son's stuff for summer college break. The rental process was easy and the staff on site were very friendly and helpful. The moving out process was just as easy. Everything done with simple online sign and send documents. Would defiantly rent with Life Storage at this location again.

They let me change units no problem

It was a great experience and I will definitely recommend you guys

They have that whole entire building & outside storage yet there's only 3 carts .. & mine you I'm only 5'1 & had to carry big heavy industrial size garbage bags all the way to my unit by myself because there were no carts available