Customer Reviews - Life Storage #102, Springdale
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We at Life Storage want to maintain the best storage facilities in Springdale, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Springdale (#102)
4.88 out of 5
based on 36 of our most recent Reviews
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- Pamela from Mainville, OH
5.0 out of 5
"I had a great experience. I was greeted with a smile and how can I help you.
Thnaks"
September 15, 2018
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- P. Randall from Harrison, OH
5.0 out of 5
"Everyone at the office was very helpful and accommodating every time I came to my unit."
May 28, 2018
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5.0 out of 5
"Mike is very professional and maintains the facility to an extremely high standard. it is largely due to my past experience at the Springdale location, that brought me back."
April 30, 2018
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- Patricia from Cincinnati, OH
5.0 out of 5
"My experience there was one of the most pleasant exspecience Mon l have had in a long time l was very thankful and will make sure to let everyone l know that is looking for wonderful storage unit. "
December 20, 2017
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- Jesse from Cincinnati, OH
4.8 out of 5
"This is the second time storing items in your facility. If I am every in need for a storage facility again, I will not hesitate to contact you."
September 23, 2017
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- Roslyn from Cincinnati, OH
5.0 out of 5
"The manager, Mike and Kristen are always polite and pleasant whenever I come to the facility. They answer all of my questions cheerfully and are always very helpful. "
March 11, 2017
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- Thomas from Cincinnati, OH
5.0 out of 5
"Very impressed with the facility. Security makes me feel comfortable. Facility always clean and well maintained. The staff is friendly and very professional."
March 03, 2017
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- Barry from Cincinnati, OH
5.0 out of 5
"The associates at the Springfield pike location in Cincinnati are the best "
November 23, 2016
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5.0 out of 5
"I have been a patron of Uncle Bob's several times and will always return if I need a storage unit. I love Mike he's always kind, courteous and happy to help with a smile. Best manager ever at this location!!!
Rose"
July 26, 2016
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5.0 out of 5
"Your on-site rep (I can't remember her name, unfortunately) was exceptional. Both my son and I commented on how pleasant, helpful and professional she was. She is a fantastic ambassador for your company. Because of her, I would not hesitate to recommend others to your business. She deserves a commendation and to be considered quickly for a promotion. Well done!"
June 27, 2016
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5.0 out of 5
"I love the 24-hour access to my unit. I work odd hours and sometimes I have to go early in the morning in the middle of the day or late at night. Whenever I go, I can get in. I really appreciate that."
April 25, 2016
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- Nicholas from Cincnnati, OH
5.0 out of 5
"Mr. Brown was very courteous and let me know in advance the time it would take to get set up. He was very thorough in his explanations and information/advice. The process was an enjoyable experience. "
March 25, 2016
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- Bonnie from Knoxville, TN
4.9 out of 5
"The store manager was incredibly nice and helpful. I was very glad I chose Uncle Bob's for my storage, thank you!"
March 23, 2016
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- Precillia from Fairfield, OH
5.0 out of 5
"Everything was great and the assoc was very,cordial and helpful. She had the utmost persoanlity and was very conforting. She made me feel I had made the best choice of the self storages I had looked at."
January 25, 2016
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4.8 out of 5
"I have stored with Uncle Bob's for the past 10 years. I have always been extremely satisfied with the service."
January 05, 2016
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5.0 out of 5
"The manager is great and very helpful! She has a very nice attitude. "
December 30, 2015
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- Justin from Centerville, OH
5.0 out of 5
"Mike at store #102 is the absolute best person I've ever had the pleasure of dealing with. When it comes to exceptional service he is one above all. "
December 29, 2015
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- Renee from West Chester, OH
5.0 out of 5
"Mike was an absolute gem. Always very pleasant and helpful. Really nice man. Very attentive and helpful with other customers that I witnessed. "
November 23, 2015
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- Willie from Cincinnati, OH
4.6 out of 5
"You have multiple sizes of rooms to choose from and the prices are comparable. Thus fare am happy with the space."
October 26, 2015
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4.8 out of 5
"Free rental truck was a nice perk but could be improved by offering a few more than 25 miles included."
July 04, 2015
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5.0 out of 5
"We have been there for years and it has consistently been good."
June 26, 2015
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- Steven from Winter Haven, FL
4.8 out of 5
"I did all of this from out of town, very accomodating."
May 27, 2015
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4.9 out of 5
"The associate manager explained and went through the process and procedures thoroughly. She was friendly and provided answers to all my questions and concerns."
April 29, 2015
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- Penny from Cincinnati, OH
5.0 out of 5
"I was impressed with the well-maintained quality of the facility and premises.
The manager was well informed and eager to make sure I understood exactly how to operate the locker, the gate, etc."
April 28, 2015
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5.0 out of 5
"Mike and Adrienne were both very helpful and great to work with from the start to finish. I would reccomend this location for it's great customer service, employees, and facilities. "
April 27, 2015
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- Alexander from Cincinnati, OH
5.0 out of 5
"I have dealt with other storage companies in the past but Bobs was by far the most professional. "
February 26, 2015
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- Deanne from Cincinnati, OH
5.0 out of 5
"The representative was very courteous and explained all aspects of renting a unit. "
February 01, 2015
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4.9 out of 5
"Very informative and thorough. I would encourage others to use this service"
January 27, 2015
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- Terry from Cincinnati, OH
5.0 out of 5
"My only complaint is.. It seems a little pricey compared to other storage facilities."
January 27, 2015
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- Jason from Cincinnati, OH
5.0 out of 5
"The manager who helped me was very polite and pofessional.exceded expectations on customer service.very pleased!"
December 30, 2014
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- Richard from Glendale, OH
5.0 out of 5
"Facility excellent condition, sales Assoc. very attentive to needs"
September 27, 2014
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2.9 out of 5
"The truck that was promised to me was not available. to me and tell me, and I hurried 5 hours down from Toledo to move my son at UC. Only after my arrival did your manager make contact with person using vehicle. His comment that "it was totally out of his control" is weak and inaccurate. If I had another option and the time, I would of used another rental business. Also, you didn't give me first month free as promised in your ad."
July 26, 2014
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- Debra from Cincinnati, OH
5.0 out of 5
"I think Mike was our UncleBobs Supervisor and rep in the Springdale OH location. He was superb and his professionalism was outstanding. He took his time to make sure we understood our agreement,answered all questions and concerns,gave us a tour of the facility and even made sure we could open and relock our storage area He made sure we were able to access the premises and leave safely. I don't think he missed a point that needed to be relayed with details to boot. He should be the instructor and facilitator for your business as his people skills and job skills were superb. My husband and I were very impressed. Adrianne was also a big help in helping me get set up on your website. She got the information I needed and returned my calls promptly. We don't know how you're doing nation-wide but store #102 in OH is gonna be extremely tough to beat service wise. Excellence is their game!"
May 01, 2014
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- Michael from Cincinnati, OH
5.0 out of 5
"* The manager was very helpful and walked me through my first time renting a storage space. Kudos!"
November 19, 2013
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- Carolyn from Cincinnati, OH
5.0 out of 5
"Only comment I have is Michael was exceptionally AWESOME..he made me feel less anxious and nervous about my move. He was very professional and I would recommend Uncle Bob's to anyone who needs storage. Great atmosphere and right price. Getting to use the truck free with move in was also wonderful…got to save on that.
Thank you Uncle Bob's self storage and Thank you even more Michael."
November 18, 2013
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- Mychal from Cincinnati, OH
4.2 out of 5
"there was a lady there named adrienne she was very helpful and nice. she took time to walk me to the unit and showed me how the lock worked and the key access. More people in customer service should be like her."
July 23, 2013
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