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5242 Crookshank RdCincinnati, OH 4523819.6 Miles Away
Customer Reviews - Life Storage #204, Batavia
We at Life Storage want to maintain the best storage facilities in Batavia, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Tiffani was awesome! She made the move-in process super simple and efficient. She is very knowledgeable and answered all of my questions thoroughly. She gave me a quick tour of the area, and started the paperwork process right away. I transferred my belongings over from a previous storage company and finished everything the same day. The process was very streamlined, as I had everything moved over within a couple of hours. The area itself is clean, and secure with many options of all different sizes. Thank you Tiffani for being extremely helpful and a true professional!"
"I was looking for a place to temporarily store my furniture during a move and I came across Life Storage. Tiffany was very helpful in getting me set up on such short notice, she's very professional and can answer any questions you may have if you have never used a self storage facility ( like me). The facilies are clean and they offer many units that are climate controlled. And their monthly rates are very competitive, definitely check out if your looking for self storage."
"Absolutely the kindest People you will ever meet here. They leave nothing out and explain Absolutely everything you need to know. They are so sweet. Place is Absolutely clean and very well taken care of, and the prices are great."
"Keith gives excellent customer service! Anytime I had questions in regards to my storage unit he was friendly and very knowledgeable. Life Storage is clean, secure and very responsibly priced. I highly recommend Keith and Life Storage! Diane S."
"This company is very polite and very professional. They have a 24 hour hotline and there storage units are pretty spacious. I used there unit for three months and my stuff was protected and it has 24 hour Surveillance with cameras. So your stuff is well protected. 🙂"
"Exceptional service from Keith! He was friendly and helped me pick out a unit that fit my exact needs. He answered all of my questions and went above to offer to help me with unloading my items. 👍🏻 👍🏻"
"The storage units are in excellent condition with great security and affordable rates. The staff was incredibly professional and helpful with all of my needs. The office provides packing materials at low costs and even offers a box truck to assist in moving. Highly recommend!"
"Life Storage(Batavia) is by far the best storage experience I have ever had. I rented one of their X-large climate controlled units for 6 months while my new home was being built. I felt confident in my choice to store our belongings here, as the facility is clean, secure and well monitored. They even offer a small moving truck if needed. Tiffani(in the office) is very friendly and personable and greets you with a smile when you walk in. She was great at working with me when my closing date changed and I had already submit my notice to vacate letter. I highly recommend LifeStorage in Batavia for your storage needs."
"The experience we have had with this Batavia location has been fantastic! The personnel have been courteous professional and patient for the past 7 months. Our movers were to empty our unit in May . We did not expect it would be November before we had to empty and move our belongings ourselves! I recommend this company and location to anyone who needs to rent a unit!"
"Keith was super amazing!!! He was a pleasure to work with. He was very knowledgeable, friendly and very helpful; he even took the time to help me choose which unit was best for me and my needs and help others as well, all of which was done during his lunch break! I am so thankful he was available for me :)"
"Great storage facility, friendly staff, clean well lit. we had our whole house in storage while looking for a house. couldn't have been happier. They don't try and lock you into a long contract either. Climate controlled building is new, clean they even have a dolly cart for convenience."
"I went to Life Storage over the 4th of July weekend and Tiffany was an answer to prayer. I will be moving to Ohio from KY. in a few weeks and she met all my needs. If thinking of needing storage, look no further than Life Storage located in Batavia, Oh. It is a great facility operated by great people."
"I went in with my brother in law to check out the facility. The units are spacious and the prices are reasonable! Not to mention the little lady that runs the place is eager to help! Will be doing business 😊"
"Gone way down hill.
In the 5 years we've been storing here, the cost has almost doubled.
There is shattered glass scattered around.
The last time I was there, the man working was annoyed I wanted to use the restroom and told me to "hurry up" while I was in there and that he "didn't have all day.""
"I went today and got my storage, what a great deal...At Life Storage. Tiffani the store manager help me so much in getting the right size storage that I needed...and helped me with all my storage needs...gave me a real good experience at Life Storage. I sure will be recommending it to my family and friends that need it. Tiffani is very nice and has great customer service qualities.
Thank you, Tiffani for your help today!
"Keith was an exceptional employee. He made sure to get me into my storage unit with no issues!
Life storage is upfront about pricing, there were no hidden fees. Storage facility is secure, safe and organized."
"Great place to store all of your items, well secured facility and they even supply the lock for your storage space, very clean facility and they are very friendly too. If you need to store some or all of your personal items this is the best place I've found in this area. And the rates are competitive or under the competitors rates."
"Life Storage has been great! Always friendly. I've been renting a small space but now needed a larger unit. Keith was so great finding me exactly what I needed and gave me a great rate. The value here is second to none!"
"I have rented a climate controlled storage unit at the Eastgate, Cincinnati, Ohio office of Life Storage for nearly 3 years.
They are very helpful and professional there.
I know their security system is the best available anywhere.
I highly recommend renting a storage unit with Life Storage.
West Union, Ohio 45693"
"I was in need for a climate controlled storage unit for a few months near a new home I was having built. Life Storage was only a few miles away and had a unit open. The manager, Tiffani, was extremely professional and helped me get everything squared away. 24/7 access to the unit and they have a cart in the climate controlled building so moving large items in and out was a breeze. Definitely recommended."
"they love raising rates every other year to its long term customers and they do not offer a discount or any specials for a long term customer. only special for the new sincerely a long term customer for over 10 years"
"I went with my brother to rent a unit for our mother, the two that was working went out of the way to make sure we got her what she needed and not just rent us a large unit. We looked at the unit and was very surprised at how clean it was, no trash laying around and no evidence of bugs. Tiffany had me cracking up with a funny situation inside, she is so very cool. Keith was just a cool down to earth guy that is happy to help everyone."
"The customer service here is above and beyond. Tiffani and Keith are the nicest people I've met in this industry. They make sure you know exactly what you're getting and the cost without any hidden charges or surprises when you see your unit. If you're looking for a storage unit with great options and some really cool down to earth professionals, look no further. 10 out of 10. Thank you Keith and Tiffani for making this so easy."
"Tiffani talked me in to buying a starter kit last week instead of just a few boxes and I am very impressed with the quality. Ive always used Uhaul boxes in the past and they dont hold up well under pressure but these boxes are STRONG! I will recommend to everyone I know!"
"I appreciate that you make routine rounds on the storage units. I was contacted because I hadn't securely locked my unit, and you discovered this, inspected to make sure everything was OK, and then made sure it was properly and completely locked."
"The long version:
My wife and I rented a unit back in the spring when we moved into our new house. We were combining 2 households and downsizing from a larger house so we needed a place to store the excess until we could sort through everything and move it to the new home. We finally got that done and moved everything out of Life Storage today.
These folks have been amazing to work with!! Tiffani and Keith are both terrific and clearly enjoy what they do!
Being self-employed and having moved a few times I have rented units from many places over the years, and by far this has been the most positive experience I've had with any of the companies I have done business with!! They are now on my short list of places I'll absolutely be doing business with if I have the need again.
The short version:
I came as a customer and I left as a friend!"
"Keith is Great!!! I will recommend this location to everyone. Keith went above and beyond to help me with my units in another state. He even was able to help me with a car issue before heading back to Dayton. Thanks again, your kindness and great customer service helped turn around my bad morning =
"Just rented a controlled climate unit. The space is perfect for my items and the price works for my budget. The young lady ( I'm sorry, I forgot her name) was extremely helpful and pleasant to work with. I would reccomend this business, to others!"
"The level of customer service I experienced at this establishment is absolutely incredible!! The store manager Tiffany was so helpful and eager to answer all my questions. The site itself was very clean and well maintained. I will definitely be back !"
"I recently toured the life Storage in Batavia and was very impressed by how nice the staff was and how willing they were to answer all my questions. The units and building were all very clean and spacious. The grounds outside the units were also well maintained and safe! I definitely will be using them for all my future storing needs!!!"
"There were cracks in blacktop a year ago which are now large potholes that almost bottom my car out. They refuse to fill potholes in drive and parking in front units. Office on property said no - just drive carefully. Corporate office said they won't fix them until new storage building is completed in 6 to 12 months - If I could get my belongings without paying movers twice I would."
"We have rented a space at LifeStorage for 5 years now. It was a convenient location for us so we stayed even though the lot was falling apart and there were no lines on the spaces so it was a guessing game as to where your space actually was. The rent also went up 3-4 times in those 5 years. About a month ago we were told all outside renters were getting kicked out so they could build a climate controlled building. Living in a community with an HOA we were screwed. There were no available rental facilities anywhere near us so I ended up on a couple of waiting lists. I finally received a call from one of the locations and had to take the spot even though we had just paid our rent and LifeStorage. We had only paid the rent about a week and a half before this so I kindly asked the manager if they would pro-rate our rent for us since we had no choice to but to get out. They refused and said they couldn't. So you kick me out and then keep my money!!!??? We are now forced to pay for 2 rental facilities. We have until Aug 2nd to vacate LifeStorage and you can bet we will occupy our spot until the very last second. Very bad customer service! Would not recommend at all!"
"My first experience with lifestorage was wonderful when I arrived I was greeted at the gate by Keith and the process was maybe 10 minutes maximum. It's clean the parking spaces are in a great location with plenty of space and a reasonable price."
"Employees here at Life Storage are amazing and friendly!!! Affordable storage ,quick and easy to deal with. Young lady gave my husband and I a tour around the storage area and went over any concerns we had."
"I have had an outside space for my camper for over a year at this facility. Within the first 6 months I had the space I received a price increase because their outside spaces were filling up and they were raising prices. Now after over a year I received a letter stating that they were eliminating the outside storage so they could build more contained space. I had to vacate the facility within the month. On top of that 3 days after sending me the notice they took out payment for the month from my account. You would think that they would waive the fee as compensation for having to find a new facility to use. I was told that they do not do that. Renter beware of increased fees after signing on with them."
"Outstanding customer service we're extremely helpful the place looks extremely well kept 24-hour access they were able to answer multiple questions it was a very speedy setup. I highly recommend them. I looked around and these are the good guys."
"The best part of life storage is the price. Cheaper than any other storage facility in Cincinnati threat I checked with. Jamie was very helpful in getting me what I needed. The lot was always clean and accessible.
"Life storage on Old 74 is great. The grounds are always clean and well kept. The storage units are taken care of. The manager is very friendly. You can tell she cares about taking care of her customers and her store. The price is the best around.
"Life storage in Batavia offers a nice clean unit for a reasonable price considering it is climate controlled! I also used the truck rental service they offer and that in its self is totally worth the experience. Very friendly and knowledgeable staff member and overall a great place for your storage needs!"
"I went into this facility a few days ago to inquire about a climate control space. Jamie and Keith were both a huge help. Keith helped me figure out how big my couch is...Im not the best at measurements thanks Keith!! When going through life changes the staff here will be sure to give you the greatest customer service around. They as individuals are wonderful. I highly recommend paying them a visit. The pricing is worth it!"
"Hello!!! Life Storage was very easy to navigate! Keith was extremely helpful and I was in and out! He is kind and sincere and knows what he is doing! What more can you hope for in customer service! Great rates! Thanks, Keith!"
"Outstanding service, I requested two storage units due to the amount of my belongings and the representative called to advice me that there was a larger unit available if I was interested. Which I accepted, when I arrived, the representative was very helpful, and knowledgeable. I would absolutely recommend this location. I felt that she gave us her full attention and made sure we understood the details, and where our unit was located. With a moving out of our home, and moving into our new home, this was one of the only “easy” task that we experienced. Pricing of the unit was reasonable for the size, and location. We took advantage of the free truck rental which was a huge bonus in moving. Only thing I would recommend is repavement of the lot. Many pot holes, which our joke became if it makes it out of the parking lot it will not fall out of the truck. "
"The reservation part of the service was fantastic and efficient. I was able to borrow the truck and brought a load of household items to storage. When I arrived, I couldn't gain access to the facility because my code wasn't properly programmed. After 20 minutes on the phone with customer service, I was able to get in because they remotely opened the gate. I ended up unloading my storage unit during a thunderstorm because of the delay in getting in."
"This was a quick need situation and your company worked with us to help us accomplish our goal. It really helped that they made us aware of the one time use of your truck. This was great, we were able to make the move in one load."
"Both court and Nicole were so helpful. They are a great team together and they made sure that all my needs were met. I am slightly handicapped and I needed help understanding the process and getting moved in. They were so courteous. Even after I moved in, if they see me on the property, they always ask how I am doing and if I needed anything. Thanks so much Court and Nicole!"
"The two young ladies we very patient with me. I am an old man and have very bad hearing. Most people get annoyed with me for telling them to speak up and repeat themselves. But not the two of them. One of them even helped me dry the rain off my car before I put it in the storage unit. They are sweet."
"I will absolutely store here again in the future as long as Court is still the manager. Had she not help me load my moving truck I would have never made it to the airport in time to catch my plane. She could tell I was majorly stressed out and was super sweet to offer help. Thanks Court, you totally saved the day, you ROCK!"
"I called to make a reservation, and was given what I asked for without hesitation or problems. I was shown a unit that was what I needed,and was easy to find and get into. The associate was polite, helpful, and knowledgeable, and did not take up more of my time than was neccessary."
"The office has been in the remodeling stage for quite sometime and I have not seen anybody while I go there. So I answered a 3 of 5 since I never see anyone. The lot is ok, but the front is good. I can definitley see that the manager takes pride in the appearence of the building & grounds. "
"I have been satisfied over the years except the past couple months the only thing that has aggravated me is the problem with the security gate not working properly, then it being left open all hours or can't get in . but that's the only complaint."
"I have rented space from this location on and off for the past 10 years. This is the best storage facility I have ever used. The staff has gone above and beyond what I would have ever expected from an storage facility even telling me if I had treouble on Christmas Eve they would come out to help with the gate, snow etc...The current manager and staff are great!"
"Under the circumstances, I am very appreciative of the professionalism with which management has been with your renters. I find it refreshing to see there are people still dedicated to making the costumer feel appreciated.
"We stored our camper at Uncle Bobs for close to 13 years. We had a great spot, always accessible, well maintained pavement. The owners even let us park our truck next to the camper for free while we were having the driveway at our home replaced.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Cincinnati, Batavia and Mt Carmel
Our self storage facility on Old State Route 74 is located northeast of the James A. Rhodes Appalachian Hwy, between Elick Ln and Schoolhouse Rd, near First Baptist Church-Glen Este. Click here for directions to this Life Storage.
At Life Storage Facility #204, we offer great property security systems and clean, affordable storage units to rent for the residents of Mt Carmel, Summerside, Willowville, and other neighborhoods in Batavia, OH. Call us with questions, reserve online, or click here to compare other storage units in Cincinnati.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 24 Hour Access
Tuesday: 24 Hour Access
Wednesday: 24 Hour Access
Thursday: 24 Hour Access
Friday: 24 Hour Access
Saturday: 24 Hour Access
Sunday: 24 Hour Access
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental