*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Durham, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"I would like to give both Tim and John at least 5 stars each! They went above and beyond in professionalism and kindness. I would highly recommend this Life Storage facility to anyone in need."
"John was fantastic! So nice and helpful. It was a huge + for us to be able to use the truck for free to move in and for the small charge to move out. The space was clean, easy to access, and perfect for our purposes. We will definitely recommend to our friends and will use again if we need a storage spot. "
"John and staff always go above and beyond. tThey are an asset to your company . They do everything to ensure safety and up keep of facilities for everyone's benefit."
"Tim and John were outstanding!! They were soo helpful and helped me with a complex military move. I am soo impressed with with their customer service and I would definitely recommend this storage facility again. I read all the customer reviews online prior to coming to this facility and I can't thank them enough for all their help and assistance. Keep up the great work!!! Renee B. "
"My check-in process with John was a standout example of customer service. He took time to explain everything, answer all my questions, and did additional research when I had questions to which he didn't already have the answers. He did all this in a friendly, relaxed manner that took all the stress out of moving and storage. That's pretty amazing. Thank you!"
"I have already recommended this location and this company. I have business account there and personal ones from time to time as I have moved locally a lot recently. Neat, friendly, helpful, good pricing. The staff is helpful with purchasing the right boxes, extending rental duration, etc. great customer service, solid pricing for the product."
"Grateful for the use of the moving van at move-in and that I was able to reserve a space over the phone in the morning and secured it that night. I was even able to get a lock for the space while at the office."
"From the moment I stepped I the office I felt welcome and appreciated for being a customer. John was courteous and professional . All my questions were answered and I really enjoyed our conversation. John is a valuable asset to your company in customer service and management. I would highly recommend your storage facility to anyone needing storage. I will be a repeat customer if the need arises."
"Thrilled with all of the staff members!!! When we first interviewed this location I really thought we were on Undercover Boss as John the manager was training - he was exceptional, beyond gracious & courteous and goes above and beyond to educate the customer as well as instill confidence that our belongings are in a great place!"
"I was extremely satisfied with the customer service and entire experience with Uncle Bobs [Life Storage]. I was nervous about using a storage facility for our belongings, but any interaction with the staff was such a pleasure and it was one of the easiest, most positive experiences I've had. Thank you so much!!!"
"Just totally satisfied with the service, especially the phone reminder because I do tend to forget and I DO NOT want to lose anything thing in storage. "
"I have stored belonging in several places in the Triangle area and Uncle Bob's was by far the most pleasurable experience I've ever had with a storage company. From the initial phone call to clearing out the unit, I was blown away by the kindness and thoroughness of the staff. Everyone I came in contact with made a personal connection while remaining absolutely professional. I would one hundred times over recommend friends and family to use Uncle Bob's storage units. "
"We never see the staff when we go to the storage. We see that the facility is well cared for so it appears they are doing what is most important, caring for the storage space. "
"The manager Chris is always more than happy to help whether its answer a storage question or anything he can help with..always calls me by my name"Mrs Lee". Who ever hired him deserves a raise n promotion. I would say the same for Chris but do.t want to lose him from our location but he definitely deserves a raise."
"I am very satisfied with the attention and information provided during our initial meeting. Chris, the employee who helped us, was very attentive, knowledgeable and nice."
"In a trying time of children going through their parent's household, we received excellent care and service from the staff. This really helped us a lot and we made sure to thank them."
"Very friendly.. Answered all my questions & gave me the best advice on products & services.. I bought a stack of boxes & he carried then to my vehicle, GREAT customer service!! ????"
"Chris has been wonderful to deal with and always very helpful and patient. I have recommended Uncle Bob's to several people due to my dealings with Chris.
More businesses should have more people like him."
"Extremely professional, courteous, and helpful. Could not have been better!!! Only surprise was how expensive it would have been per mile
To rent the truck for moving out. "
"You helped us transfer a unit from one organization to another so we did not have to relocate donated items before we were ready for them. Thank you for making it easy!"
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #175, we offer great property security systems and clean, affordable storage units to rent for the residents of American Village, Braggtown, Eno, and other neighborhoods in Durham, NC. Call us with questions, reserve online, or click here to compare other storage units in Raleigh.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
