Storage Units near Raleigh in Durham, NC, 27705

"I am a Life Storage customer for life. There has not been one bad experience with them in trying to rent a unit or pay my bill. And Austin at Durham location just reaffirmed my reasoning for being a loyal customer. He was so caring and knowledgeable about all my concerns. That he put my concerns to rest and gave me the confidence to rent a unit with him right on the spot. Thank you so much Austin for recently joining the Life Storage family and continuing the exceedingly customer service. Austin you rock! 💝💯🙏🏽"

"Tim is great"

"Seriously the best customer service ever! John and Austin were amazing, polite, funny and efficient. They got me a storage unit that fit my needs and took advantage of the deals going on at the time that literally cut my online quote in half! They took away the stress that moving from place to place causes and made it easy and convenient. Thanks for being so awesome and professional."

"John and Austin were amazing, polite, funny and efficient. They got me a storage unit that fit my needs and took advantage of the deals going on at the time. They took away the stress that moving from place to place causes and made it easy and convenient. Thanks for being so awesome and professional. Seriously the best customer service ever!"

"Austin and John are great deliverers of customer service! Friendly, efficient, funny, and helpful. Best customer service I have had in my life and I certainly didn't expect it to come from a self storage location! If I could rate more than 5 I would."

"Austin and John are great deliverers of customer service! Friendly, efficient, funny, and helpful. Best customer service I have had in my life and I certainly didn't expect it to come from a self storage location"

"Michelle is great glad she stayed"

"Amazing! This location was so helpful with my recent cross country move. I was able to reserve a space before moving, and ship all my belongings directly there. I found all of my items well cared for. Best part, there were no bogus hidden fees that can sometimes come up when conducting business remotely. You all helped make a very stressful move much less stressful. Thank you!"

"I needed a unit to store 1 of my 2 cars prior to moving to the Raleigh area. The people at the storage facility were extremely help, courteous and friendly. They held our reservation when my daughter had her baby early, called me when they noticed my misplaced spare car key on the grounds, made check in very easy and even arranged for a taxi to get me back to the airport. I would rate my experience with Tim, his manager and their telephone representatives excellent. I will also be using their facility to store our furniture and belongings while we look for our new home."

"Tim and the team at the Durham Life Storage facility have gone above and beyond with regards to the customer service experience. I cannot recommend this storage facility more highly. Thank you for the excellent service!"

"Excellent customer service! Tim, the Asst Manager was extremely helpful in explaining and answering questions and was amenable to showing me the specific unit that I would be renting. The facility is well kept, clean and very secure. Easy in and out access for a professional moving semi-truck/rental moving van to seamlessly load-in/load-out with a very close proximity to major Interstate. Perfect for cross-country moves with options for regular storage, climate control or humidity control units depending on your needs."

"We couldn't be happier with the service Tim and Dot provided to us. They were professional and very helpful, both in person and over the phone. Even when a slight glitch happened with the truck we had reserved, they quickly handled the issue to our satisfaction. We give Tim and Dot our highest recommendations. If you rent here, you won't regret it."

"Very polite. Wonderful customer service"

"John, Tim and Dot were absolutely amazing! They have a customer for life and I HIGHLY recommend this Life Storage in Durham!!!"

"I would like to thank the entire staff and the wonderful customer service agents at Life Storage, 4417 Hillsborough Road, Durham, NC 27705 for your help and caring customer service extended to me and my daughter tonight. Your courteous and timely response to my family was greatly appreciated and really helped us out in our time of need. I would recommend Life Storage to everyone for your storage needs."

"Great customer service! Dot and Tim took care of everything and were very professional. They really make you feel like family!"

"I stored my car here for two months over the holidays. Tim was great at managing all my logistical concerns and I came back to a spotless car. Would definitely recommend."

"LifeStorage has such a clean and secure facility with the absolute best customer service. Tim and Dot were so kind and patient with me. They both were so helpful and I am very appreciative!"

"Dot and Tim are amazing to work with on everything. They have a van you can rent instead of having to go through other rental companies. Super helpful. Very friendly and secure. Definitely 5 stars!"

"Life storage is great! Facility is always clean.. I've always had exceptional service. They are polite and got my storage set up fast. The staff feels like they're family."

"Very good help!! Facilities were good. I think my items will be safe here. Thank you!"

"I've always received exceptional service - very friendly and very helpful. Tim is great to work with."

"Very friendly staff!!"

"Very warm, friendly and attentive staff!!"

"Tim was wonderful when we were looking to make space for temporary house guests. He was pleasant, professional and helped us with all our questions. He relieved our anxiety about just renting online. Since the office is close to us, we went in to better understand the process. After talking to Tim we looked no more! Thank you for such a smooth experience for first time renters!!"

"Timothy Viverette And staff are great! We’re at peace knowing our valuables are safe with this professional staff!!"

"Tim was really nice and helpful. He provided great advice on how certain items should be stored. I definitely recommend this place."

"I highly recommend this facility. If you’re looking for a clean storage and great customer service then look no further. Tim the associate store manager was very helpful and pleasant. This was such an easy and wonderful experience. Thanks again Tim!"

"Life storage in Durham is THE BEST storage facility I have used in years. Tim is always helpful in any situation and makes sure your valuables are safe and secured."

"Tim was great"

"Spoke with Tim - best service, super friendly, this place rocks!"

"Rented three units from the Hillsborough Rd location. Tim helped me out, very friendly and helpful. Kept me from paying for an extra month that I didn’t need. Highly recommended."

"The people who work there are great, I always have good experience. But they raised my rent almost 20% after two months of service. Because: "rental rates have increased due to greater demand in your area." There's greater demand because people lost their jobs and are being kicked out of their homes. It's true I signed a least that says they can raise prices whenever they feel like it, but many other businesses recognize how this might hurt people and are supporting the community rather than profiting from crisis."

"Highly recommended, affordable solution for those in the Durham area. John provided excellent customer service with a personal touch. Will be a repeat customer"

"Extremely competitive prices and excellent customer service. John went above and beyond in terms of kindness and patience, spending time explaining our options and allowing us to take our time deciding what worked best for us."

"I must say, Tim treated us kindly and was very efficient. The process was simple with his knoledge, and was pleased to see how clean the facilities are."

"John at Life Storage couldn't have been nicer or more helpful during the chaos of my daughter packing up her dorm room to move home in March during the pandemic. He helped make the process easier and reduced stress by patiently telling us our options. He was equally at helpful when the time finally came for my daughter to retrieve her things.  Thank you John!"

"They are rude. I thought the whole point of having an appointment is so it’s guaranteed that you’re going to be seen. John (I believe was his name) was still with the 11 o’clock appointment until my appointment time was over and another person was due for the 1 o’clock slot. Completely unprofessional"

"I actually came in by accident, but Jon gave me excellent service! He was kind, attentive and amicable. My only reservation is that prices are a bit expensive for a student budget. Add a student discount and it will be a 5."

"They were so very helpful ,especially john i think that his name . He was very understanding and answer all the questions i had for him . I will be coming back , i loved it for my month and and a half it was very great, i had no issues , Everybody if you need a storage unit it come there . d"

"Excellent customer service from John the manager. Made the process of securing our space super clear and painless"

"As superb of customer service as I could have expected. The renting process worked well and I was able to do everything online. When I did have a few questions I called their on-site property manager who was top notch and answered all of my questions. I dont see a need to look at any other Durham properties to rent a storage unit, go with Life Storage on Hillsborough Road"

"Thanks to the wonderful staff, great staff very helpful. Thanks you so much Danita"

"Joh Anderton was awesome at his job! Very polite!"

"Tim is great at his job. He answered all my questions with ease and made my visit an enjoyable one. The facility is very clean and orderly. I would highly recommend this location."

"The manager there is phenomenal! He stayed late one night just to get me set up in a unit. I appreciated his caring, his thoughtfullness and his attention to detail."

"Its really easy process and a great services, Im so happy to find your guys Definitely recommend"

"Property is looking great!"

"I would like to give both Tim and John at least 5 stars each! They went above and beyond in professionalism and kindness. I would highly recommend this Life Storage facility to anyone in need."

"Big thanks to Tim"

"I booked online because it was convenient, I didnt expect to get a call from John checking in on me to make sure I didnt have any Questions and to let me know they were so happy to have my business. When I actually got to the unit the following week I met with Tim and he was amazing! So patient and kind with great conversation! Thank you to the whole team for your help I feel much better knowing my things are safe and secure in a clean environment."

"Great experience renting a storage unit. John is very friendly and took time to explain all the details of the rental process. Very happy to find this place!"

"This was such a pleasant experience! I have called several times with questions and they are all so friendly! I definitely recommend this location!"