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Life Storage is a storage facility located in Durham, NC, near Raleigh. We offer a variety of storage solutions to meet your needs, including climate-controlled units, drive-up access, and 24-hour access. Our facility is secure and monitored by 24-hour video surveillance and an on-site manager. We also offer a variety of amenities, including packing supplies, truck rental, and free Wi-Fi. Our friendly and knowledgeable staff is here to help you find the perfect storage solution for your needs. Whether you’re looking for short-term or long-term storage, Life Storage has the perfect solution for you. Stop by today and let us help you find the perfect storage solution for your needs.
11615 Northpark DrWake Forest, NC 2758724.4 Miles Away
Customer Reviews - Life Storage #175, Durham
We at Life Storage want to maintain the best storage facilities in Durham, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I have been renting a storage unit at store #175 for several months now. The managers are extremely helpful and friendly, they go above and beyond! Thank you to Tim Viverette for helping me out today!"
"Excellent storage unit we have used for years during COVID, but the true 5 star experience is with the staff. A staff member, Austin, came out to help us with our U-Haul ramp, and his ingenuity led to us fixing the problem in 2 minutes. Truly fantastic people and service, and that experience alone I would give 10/5 stars if I could."
"Pretty much a perfect storage experience when I used them for the past year, found them on google and everything is as reviewed. Good rate, clean facilities, always accessible when needed and a great front office staff that delivered great personal service. Cannot recommend enough."
"Tim was terrific. Walked us thru the process quickly and efficiently. Austin was so friendly and willing to help in any way. We were in the office before we even signed up and Austin remembered us and greeted us with a smile. They made us feel like part of the family."
"Life Storage: Best Storage Facility & Staff ever! I was in a bind because I needed to move out of state with very short notice. I found Life Storage in Durham, NC online & I was able to use their great discount of first 3 months at 1/2 price for climate controlled, 10 x 15 ft. unit. Tim was very helpful when I went to look at the facility. Ultimately, I was going to have just the movers come get all of my belongings & bring to my new home, because I was not going to be able to return to Durham to oversee the move myself. Tim said no problem, they would keep my key on file & to just let them know when the movers were coming & he & Austin, his co-worker, would take care of it. Two & a half months later when I knew where I needed movers to bring my belongings, Austin was sooooo helpful. I ordered bolts for my washer drum for the move from Amazon & when it arrived, it was put into my unit for the movers. When movers arrived, they were able to get their 18-wheeler onto the property & load up all my stuff up without a glitch. Austin was there to take them to my unit, & because I wasn't there to sign off on paperwork, Austin did it for me. Everything was loaded & off the movers went. Again, without a single glitch! Austin went to the trouble to call me to let me know everything went perfectly! All this happened 5 days before my 3 months were up. Life Storage closed my account without my having to do anything & I received all of my belongings within 10 days! Best experience ever! Not only did the staff - Tim & Austin - go over & beyond their "duty", the facility itself was really nice. Easily accessible, clean & very well situated. I totally recommend this Life Storage in Durham, NC!"
"I am very pleased with the service that I have received at Life Storage.
Arthur is very personable, helpful and polite. I am truly happy with my
service here. They definitely go above and beyond for their customers by providing first class service. Thank you so much!"
"I am a Life Storage customer for life. There has not been one bad experience with them in trying to rent a unit or pay my bill. And Austin at Durham location just reaffirmed my reasoning for being a loyal customer. He was so caring and knowledgeable about all my concerns. That he put my concerns to rest and gave me the confidence to rent a unit with him right on the spot. Thank you so much Austin for recently joining the Life Storage family and continuing the exceedingly customer service. Austin you rock! 💝💯🙏🏽"
"Seriously the best customer service ever! John and Austin were amazing, polite, funny and efficient. They got me a storage unit that fit my needs and took advantage of the deals going on at the time that literally cut my online quote in half! They took away the stress that moving from place to place causes and made it easy and convenient. Thanks for being so awesome and professional."
"John and Austin were amazing, polite, funny and efficient. They got me a storage unit that fit my needs and took advantage of the deals going on at the time. They took away the stress that moving from place to place causes and made it easy and convenient. Thanks for being so awesome and professional. Seriously the best customer service ever!"
"Austin and John are great deliverers of customer service! Friendly, efficient, funny, and helpful. Best customer service I have had in my life and I certainly didn't expect it to come from a self storage location! If I could rate more than 5 I would."
"Austin and John are great deliverers of customer service! Friendly, efficient, funny, and helpful. Best customer service I have had in my life and I certainly didn't expect it to come from a self storage location"
"Amazing! This location was so helpful with my recent cross country move. I was able to reserve a space before moving, and ship all my belongings directly there. I found all of my items well cared for. Best part, there were no bogus hidden fees that can sometimes come up when conducting business remotely. You all helped make a very stressful move much less stressful. Thank you!"
"I needed a unit to store 1 of my 2 cars prior to moving to the Raleigh area. The people at the storage facility were extremely help, courteous and friendly. They held our reservation when my daughter had her baby early, called me when they noticed my misplaced spare car key on the grounds, made check in very easy and even arranged for a taxi to get me back to the airport. I would rate my experience with Tim, his manager and their telephone representatives excellent. I will also be using their facility to store our furniture and belongings while we look for our new home."
"Tim and the team at the Durham Life Storage facility have gone above and beyond with regards to the customer service experience. I cannot recommend this storage facility more highly. Thank you for the excellent service!"
"Excellent customer service! Tim, the Asst Manager was extremely helpful in explaining and answering questions and was amenable to showing me the specific unit that I would be renting. The facility is well kept, clean and very secure. Easy in and out access for a professional moving semi-truck/rental moving van to seamlessly load-in/load-out with a very close proximity to major Interstate. Perfect for cross-country moves with options for regular storage, climate control or humidity control units depending on your needs."
"We couldn't be happier with the service Tim and Dot provided to us. They were professional and very helpful, both in person and over the phone. Even when a slight glitch happened with the truck we had reserved, they quickly handled the issue to our satisfaction. We give Tim and Dot our highest recommendations. If you rent here, you won't regret it."
"I would like to thank the entire staff and the wonderful customer service agents at Life Storage, 4417 Hillsborough Road, Durham, NC 27705 for your help and caring customer service extended to me and my daughter tonight. Your courteous and timely response to my family was greatly appreciated and really helped us out in our time of need. I would recommend Life Storage to everyone for your storage needs."
"Tim was wonderful when we were looking to make space for temporary house guests. He was pleasant, professional and helped us with all our questions. He relieved our anxiety about just renting online. Since the office is close to us, we went in to better understand the process. After talking to Tim we looked no more!
Thank you for such a smooth experience for first time renters!!"
"I highly recommend this facility. If you’re looking for a clean storage and great customer service then look no further. Tim the associate store manager was very helpful and pleasant. This was such an easy and wonderful experience.
Thanks again Tim!"
"The people who work there are great, I always have good experience. But they raised my rent almost 20% after two months of service. Because: "rental rates have increased due to greater demand in your area." There's greater demand because people lost their jobs and are being kicked out of their homes. It's true I signed a least that says they can raise prices whenever they feel like it, but many other businesses recognize how this might hurt people and are supporting the community rather than profiting from crisis."
"Extremely competitive prices and excellent customer service. John went above and beyond in terms of kindness and patience, spending time explaining our options and allowing us to take our time deciding what worked best for us."
"John at Life Storage couldn't have been nicer or more helpful during the chaos of my daughter packing up her dorm room to move home in March during the pandemic. He helped make the process easier and reduced stress by patiently telling us our options. He was equally at helpful when the time finally came for my daughter to retrieve her things. Thank you John!"
"They are rude. I thought the whole point of having an appointment is so it’s guaranteed that you’re going to be seen. John (I believe was his name) was still with the 11 o’clock appointment until my appointment time was over and another person was due for the 1 o’clock slot. Completely unprofessional"
"I actually came in by accident, but Jon gave me excellent service! He was kind, attentive and amicable. My only reservation is that prices are a bit expensive for a student budget. Add a student discount and it will be a 5."
"They were so very helpful ,especially john i think that his name . He was very understanding and answer all the questions i had for him . I will be coming back , i loved it for my month and and a half it was very great, i had no issues , Everybody if you need a storage unit it come there . d"
"As superb of customer service as I could have expected. The renting process worked well and I was able to do everything online. When I did have a few questions I called their on-site property manager who was top notch and answered all of my questions. I dont see a need to look at any other Durham properties to rent a storage unit, go with Life Storage on Hillsborough Road"
"I booked online because it was convenient, I didnt expect to get a call from John checking in on me to make sure I didnt have any Questions and to let me know they were so happy to have my business. When I actually got to the unit the following week I met with Tim and he was amazing! So patient and kind with great conversation! Thank you to the whole team for your help I feel much better knowing my things are safe and secure in a clean environment."
"Tim Viverette is the real MVP! He was more than accommodating in helping our production team find just the right storage unit for storage and a small studio space.
Definitely cant wait to work with him in the future!"
"I jus came here today looking for somewhere to put my furniture! And Im happy I did great customer service, Mr Tim even offer us the go cart to get to the new building If u like a nice storage please visit Mr Tim here...."
"Friendly workers and perfect for me with a gap between leases. Even accommodated my scheduling for renting their moving van. Have used only life storage in the past and will continue to do so in the future! Tim and John were both so helpful in both moving in and out and made the moving process much less stressful!"
"This place was perfect for my needs , I told Tim what brought me to needing storage, He went right to work to fill my needs and answered all my questions and concerns. He was so concerned as if the items I was storing was his on. This is how you provide customer service treat people the way you know you would want to be treated"
"I have rented one or more units here for more than five years. The rates are the most reasonable around, and the staff is kind and they take great care of me. If you need a storage unit, I cannot recommend Life Storage on Hillsborough Rd highly enough - it is top notch."
"Tim, the manager, was exceptionally nice, answered all of my questions while also presenting himself very professionally!
I use my storage unit as a place to do my arts and crafts. Having someone like him, and staff member John available makes me feel safe and I know they'll be there to assist me should I need it!"
"John was fantastic! So nice and helpful. It was a huge + for us to be able to use the truck for free to move in and for the small charge to move out. The space was clean, easy to access, and perfect for our purposes. We will definitely recommend to our friends and will use again if we need a storage spot. "
"Tim and John were outstanding!! They were soo helpful and helped me with a complex military move. I am soo impressed with with their customer service and I would definitely recommend this storage facility again. I read all the customer reviews online prior to coming to this facility and I can't thank them enough for all their help and assistance. Keep up the great work!!! Renee B. "
"My check-in process with John was a standout example of customer service. He took time to explain everything, answer all my questions, and did additional research when I had questions to which he didn't already have the answers. He did all this in a friendly, relaxed manner that took all the stress out of moving and storage. That's pretty amazing. Thank you!"
"I have already recommended this location and this company. I have business account there and personal ones from time to time as I have moved locally a lot recently. Neat, friendly, helpful, good pricing. The staff is helpful with purchasing the right boxes, extending rental duration, etc. great customer service, solid pricing for the product."
"Grateful for the use of the moving van at move-in and that I was able to reserve a space over the phone in the morning and secured it that night. I was even able to get a lock for the space while at the office."
"From the moment I stepped I the office I felt welcome and appreciated for being a customer. John was courteous and professional . All my questions were answered and I really enjoyed our conversation. John is a valuable asset to your company in customer service and management. I would highly recommend your storage facility to anyone needing storage. I will be a repeat customer if the need arises."
"Thrilled with all of the staff members!!! When we first interviewed this location I really thought we were on Undercover Boss as John the manager was training - he was exceptional, beyond gracious & courteous and goes above and beyond to educate the customer as well as instill confidence that our belongings are in a great place!"
"I was extremely satisfied with the customer service and entire experience with Uncle Bobs [Life Storage]. I was nervous about using a storage facility for our belongings, but any interaction with the staff was such a pleasure and it was one of the easiest, most positive experiences I've had. Thank you so much!!!"
"I have stored belonging in several places in the Triangle area and Uncle Bob's was by far the most pleasurable experience I've ever had with a storage company. From the initial phone call to clearing out the unit, I was blown away by the kindness and thoroughness of the staff. Everyone I came in contact with made a personal connection while remaining absolutely professional. I would one hundred times over recommend friends and family to use Uncle Bob's storage units. "
"The manager Chris is always more than happy to help whether its answer a storage question or anything he can help with..always calls me by my name"Mrs Lee". Who ever hired him deserves a raise n promotion. I would say the same for Chris but do.t want to lose him from our location but he definitely deserves a raise."
"Chris has been wonderful to deal with and always very helpful and patient. I have recommended Uncle Bob's to several people due to my dealings with Chris.
More businesses should have more people like him."
"Chris was great to work with. He helped me to secure additional spaces as I needed them during a sudden, unhappy move. Chris was kind, knowledgeable,and efficient. I was very happy with the facility and his service."
"This was the best experience that I've had working with a storage company. Chris was always SO helpful and made everything a breeze. It was nice to have such great service at a place that probably has hundreds of customers in a year."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #175, we offer great property security systems and clean, affordable storage units to rent for the residents of American Village, Braggtown, Eno, and other neighborhoods in Durham, NC. Call us with questions, reserve online, or click here to compare other storage units in Raleigh.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental