Self Storage Units near Raleigh in Durham, NC, 27705

"Clean. Comfortable inside. Roomy areas. Great personnel. Very helpful!"

"Austin went above and beyond to help me find my lost keys. Highly recommend!"

"I has the best service ever, Austin took care of me from beginning to end. Could not have asked for better service. Highly recommended..."

"Tim was terrific. Walked us thru the process quickly and efficiently. Austin was so friendly and willing to help in any way. We were in the office before we even signed up and Austin remembered us and greeted us with a smile. They made us feel like part of the family."

"Storage was super easy and space was just what we needed. Austin at the front desk is so friendly and helpful!"

"Life Storage: Best Storage Facility & Staff ever! I was in a bind because I needed to move out of state with very short notice. I found Life Storage in Durham, NC online & I was able to use their great discount of first 3 months at 1/2 price for  climate controlled, 10 x 15 ft. unit. Tim was very helpful when I went to look at the facility. Ultimately, I was going to have just the movers come get all of my belongings & bring to my new home, because I was not going to be able to return to Durham to oversee the move myself. Tim said no problem, they would keep my key on file & to just let them know when the movers were coming & he & Austin, his co-worker, would take care of it. Two & a half months later when I knew where I needed movers to bring my belongings, Austin was sooooo helpful. I ordered bolts for my washer drum for the move from Amazon & when it arrived, it was put into my unit for the movers. When movers arrived, they were able to get their 18-wheeler onto the property & load up all my stuff up without a glitch. Austin was there to take them to my unit, & because I wasn't there to sign off on paperwork, Austin did it for me. Everything was loaded & off the movers went. Again, without a single glitch! Austin went to the trouble to call me to let me know everything went perfectly! All this happened 5 days before my 3 months were up. Life Storage closed my account without my having to do anything & I received all of my belongings within 10 days! Best experience ever! Not only did the staff - Tim & Austin - go over & beyond their "duty", the facility itself was really nice. Easily accessible, clean & very well situated. I totally recommend this Life Storage in Durham, NC!"

"I am very pleased with the service that I have received at Life Storage. Arthur is very personable, helpful and polite. I am truly happy with my service here. They definitely go above and beyond for their customers by providing first class service. Thank you so much!"

"I am a Life Storage customer for life. There has not been one bad experience with them in trying to rent a unit or pay my bill. And Austin at Durham location just reaffirmed my reasoning for being a loyal customer. He was so caring and knowledgeable about all my concerns. That he put my concerns to rest and gave me the confidence to rent a unit with him right on the spot. Thank you so much Austin for recently joining the Life Storage family and continuing the exceedingly customer service. Austin you rock! 💝💯🙏🏽"

"Tim is great"

"Seriously the best customer service ever! John and Austin were amazing, polite, funny and efficient. They got me a storage unit that fit my needs and took advantage of the deals going on at the time that literally cut my online quote in half! They took away the stress that moving from place to place causes and made it easy and convenient. Thanks for being so awesome and professional."

"John and Austin were amazing, polite, funny and efficient. They got me a storage unit that fit my needs and took advantage of the deals going on at the time. They took away the stress that moving from place to place causes and made it easy and convenient. Thanks for being so awesome and professional. Seriously the best customer service ever!"

"Austin and John are great deliverers of customer service! Friendly, efficient, funny, and helpful. Best customer service I have had in my life and I certainly didn't expect it to come from a self storage location! If I could rate more than 5 I would."

"Austin and John are great deliverers of customer service! Friendly, efficient, funny, and helpful. Best customer service I have had in my life and I certainly didn't expect it to come from a self storage location"

"Michelle is great glad she stayed"

"Amazing! This location was so helpful with my recent cross country move. I was able to reserve a space before moving, and ship all my belongings directly there. I found all of my items well cared for. Best part, there were no bogus hidden fees that can sometimes come up when conducting business remotely. You all helped make a very stressful move much less stressful. Thank you!"

"I needed a unit to store 1 of my 2 cars prior to moving to the Raleigh area. The people at the storage facility were extremely help, courteous and friendly. They held our reservation when my daughter had her baby early, called me when they noticed my misplaced spare car key on the grounds, made check in very easy and even arranged for a taxi to get me back to the airport. I would rate my experience with Tim, his manager and their telephone representatives excellent. I will also be using their facility to store our furniture and belongings while we look for our new home."

"Tim and the team at the Durham Life Storage facility have gone above and beyond with regards to the customer service experience. I cannot recommend this storage facility more highly. Thank you for the excellent service!"

"Excellent customer service! Tim, the Asst Manager was extremely helpful in explaining and answering questions and was amenable to showing me the specific unit that I would be renting. The facility is well kept, clean and very secure. Easy in and out access for a professional moving semi-truck/rental moving van to seamlessly load-in/load-out with a very close proximity to major Interstate. Perfect for cross-country moves with options for regular storage, climate control or humidity control units depending on your needs."

"We couldn't be happier with the service Tim and Dot provided to us. They were professional and very helpful, both in person and over the phone. Even when a slight glitch happened with the truck we had reserved, they quickly handled the issue to our satisfaction. We give Tim and Dot our highest recommendations. If you rent here, you won't regret it."

"Very polite. Wonderful customer service"

"John, Tim and Dot were absolutely amazing! They have a customer for life and I HIGHLY recommend this Life Storage in Durham!!!"

"I would like to thank the entire staff and the wonderful customer service agents at Life Storage, 4417 Hillsborough Road, Durham, NC 27705 for your help and caring customer service extended to me and my daughter tonight. Your courteous and timely response to my family was greatly appreciated and really helped us out in our time of need. I would recommend Life Storage to everyone for your storage needs."

"Great customer service! Dot and Tim took care of everything and were very professional. They really make you feel like family!"

"I stored my car here for two months over the holidays. Tim was great at managing all my logistical concerns and I came back to a spotless car. Would definitely recommend."

"LifeStorage has such a clean and secure facility with the absolute best customer service. Tim and Dot were so kind and patient with me. They both were so helpful and I am very appreciative!"

"Dot and Tim are amazing to work with on everything. They have a van you can rent instead of having to go through other rental companies. Super helpful. Very friendly and secure. Definitely 5 stars!"

"Life storage is great! Facility is always clean.. I've always had exceptional service. They are polite and got my storage set up fast. The staff feels like they're family."

"Very good help!! Facilities were good. I think my items will be safe here. Thank you!"

"I've always received exceptional service - very friendly and very helpful. Tim is great to work with."

"Very friendly staff!!"

"Very warm, friendly and attentive staff!!"

"Tim was wonderful when we were looking to make space for temporary house guests. He was pleasant, professional and helped us with all our questions. He relieved our anxiety about just renting online. Since the office is close to us, we went in to better understand the process. After talking to Tim we looked no more! Thank you for such a smooth experience for first time renters!!"

"Timothy Viverette And staff are great! We’re at peace knowing our valuables are safe with this professional staff!!"

"Tim was really nice and helpful. He provided great advice on how certain items should be stored. I definitely recommend this place."

"I highly recommend this facility. If you’re looking for a clean storage and great customer service then look no further. Tim the associate store manager was very helpful and pleasant. This was such an easy and wonderful experience. Thanks again Tim!"

"Life storage in Durham is THE BEST storage facility I have used in years. Tim is always helpful in any situation and makes sure your valuables are safe and secured."

"Tim was great"

"Spoke with Tim - best service, super friendly, this place rocks!"

"Rented three units from the Hillsborough Rd location. Tim helped me out, very friendly and helpful. Kept me from paying for an extra month that I didn’t need. Highly recommended."

"The people who work there are great, I always have good experience. But they raised my rent almost 20% after two months of service. Because: "rental rates have increased due to greater demand in your area." There's greater demand because people lost their jobs and are being kicked out of their homes. It's true I signed a least that says they can raise prices whenever they feel like it, but many other businesses recognize how this might hurt people and are supporting the community rather than profiting from crisis."

"Highly recommended, affordable solution for those in the Durham area. John provided excellent customer service with a personal touch. Will be a repeat customer"

"Extremely competitive prices and excellent customer service. John went above and beyond in terms of kindness and patience, spending time explaining our options and allowing us to take our time deciding what worked best for us."

"I must say, Tim treated us kindly and was very efficient. The process was simple with his knoledge, and was pleased to see how clean the facilities are."

"John at Life Storage couldn't have been nicer or more helpful during the chaos of my daughter packing up her dorm room to move home in March during the pandemic. He helped make the process easier and reduced stress by patiently telling us our options. He was equally at helpful when the time finally came for my daughter to retrieve her things.  Thank you John!"

"They are rude. I thought the whole point of having an appointment is so it’s guaranteed that you’re going to be seen. John (I believe was his name) was still with the 11 o’clock appointment until my appointment time was over and another person was due for the 1 o’clock slot. Completely unprofessional"

"I actually came in by accident, but Jon gave me excellent service! He was kind, attentive and amicable. My only reservation is that prices are a bit expensive for a student budget. Add a student discount and it will be a 5."

"They were so very helpful ,especially john i think that his name . He was very understanding and answer all the questions i had for him . I will be coming back , i loved it for my month and and a half it was very great, i had no issues , Everybody if you need a storage unit it come there . d"

"Excellent customer service from John the manager. Made the process of securing our space super clear and painless"