Self Storage Facility near Raleigh in Cary, NC 27519

"I came right before store closing and Zo was so nice and she spent her extra working hour to show me the storage. She was so friendly!"

"Sam and Zo are great."

"Zo was extremely helpful with setting me up with my storage. Facility looks clean and easy to get to my unit. Definitely glad being back with Life Storage"

"Zo provided excellent customer service and gave very valuable/useful information for my unit. Will recommend to others in the area"

"While the freight elevator was down, the gal behind the desk was super helpful getting my items to a smaller unit without it. Woot woot."

"Zo was completely professional courteous and extremely helpful. Great customer service ☺️"

"Zo was super easy to work with, great service."

"John was incredibly helpful in getting me access to my unit."

"Zo was super helpful in setting up my rental unit. She made the whole process quick and easy, was very prompt and professional!"

"Zo is perfect! Nice and friendly!"

"Have been here for months and they treat us so well! Helped us reserve a bigger unit when we had to move more to storage and graciously extended the reservation when our move got delayed. Will stay at this location and recommend to others!"

"On behalf of the ITLN family that works in this Davis Grove Circle location we appreciate the dedication of your services inside the offices. They are always helpful and keep the property clean. We all appreciate Zoe and John here at the location and wish you both a very happy holiday."

"Very helpful and knowledgeable."

"Zoe was great! Patient, and very knowledgeable!"

"Zo did a wonderful job getting me set up"

"John and Zo took great care of us! Great service and a great facility!"

"Zoe is amazing! She instantly made me feel comfortable and like I’ve known her my whole life. She showed me the unit because it was a wonky one, then showed me around the rest of the rental property. Life storage has been accommodating and had everything we needed."

"The only place I will store my belongings. Customer service is top notch!! John is a valuable asset. He is so helpful."

"This is a shout out to Zoe and John for making the storage rental experience at LifeStorage easy and stress free. Great attitudes, winning smiles, and superb customer service. The location feels more residential than commercial so it has a safer, more well-kept vibe than most."

"Excellent service!"

"Renting my space was so easy! It was quick and the leasing manager was great - she explained everything and was very organized."

"John Anderson was awesome to work with. Will return just because of him"

"Zo was so helpful!!! Thank you Zo for making a hard day better!!! Keep smiling."

"Zo and John were super friendly and helpful!"

"Great customer service, friendly and courteous. I will definitely use them for my next storage needs."

"Zo customer service is stupendous!"

"Perfect storage spot! Friendly staff here! Zo offered great customer service!! The customer service at this life storage makes it stand out from the rest. Highly recommend this spot for both short and long term storage needs :)"

"Zo was perfect thank you girllll 😊"

"Great experience so far. Zo was very kind and helpful!"

"Great experience!! Easy pay app. Great service"

"Zo was everything! She's funny, helpful, and so polite. I'm glad I picked this location. She pushes those sales tried to get me to buy everything lol"

"John is a great guy! Very friendly and answered all my questions!"

"Felt uneasy leaving my things in a storage unit.. but once I visited this location, I felt more at ease. It’s a great location, nice employees, clean storage units, feels safe.. it is affordable too!"

"Good and clean storage facility for a good price!!"

"Just want to take a minute to say how pleased we have been with the sales associate that works in the office. In the few times we have called to work on logistics they were helpful, patient, and kind. It felt like they were going the extra mile because they wanted to... not because they had too."

"The online process was very simple and Zo at the front desk was incredibly helpful!"

"John was fantastic!! Great customer service!"

"I called to get some information about a storage unit and the young lady named Zo was extremely helpful all my questions she had answers for. Outstanding service !"

"I've been renting here for 9 years. They are always offering their assistance. The provide updates on there available hours for bad weather/COVID. They are super nice people with a super storage facility"

"We had such a great experience working with Self Storage. John is in the office and was cheerful and helpful in every step of our move in and move out. He helped with setting up our move in date and worked with us to rent the moving van that they offer to rent. With that van and our cars, we were able to move out in one trip! I opted to call the office rather than work online and John made that decision a good one. He was also fast to call back when I had to leave a message. The facility was clean and the process of opening the unit was fast and no-contact. We would definitely use this facility again if needed."

"I love the staff!! Always welcoming and friendly, They have some new faces."

"Great place love Zo and John both very polite and professional!!!!"

"Right from the start, the people here have helped me. They’ve always been kind and diligent. John is super helpful and exceptionally accommodating to me in a rushed and somewhat difficult situation. He changed this experience from stressful to easy!!! I’ve had units in other storage facilities before but this has been the BEST! I highly recommend! Search no more..."

"Great service"

"Janet runs the show and it is obvious she takes a lot of pride in her property. While traveling and staying with the fam for the summer, I needed a place to get organized and work. This space was amazing--clean, quiet, and safe. It puts some offices I have had to shame. Simply well done. You will not be disappointed."

"Had an easy time getting stuff in and out of the storage unit with the on site elevators. Would do again!"

"We have six offices and several storage rooms ( both inside and out) for several years now and we love it there. The property is both clean and safe. I would also like to give a shout out to Janet who is professional and attentive. TOP NOCH all the way around."

"I love janet. She's sooo sweet. I been with them for awhile and shes just very caring. Janet needs a raise."

"The audacity of this place. First time I called during business hours I actually got hung up on and had to call again. I put a unit on reserve since it was the last one and was a solid rate but found a better option and they called me to confirm the reservation. I called them back and told them to cancel the reservation and gave the reservation number to do so. They then called me 3 TIMES after that with "I see you are interested in a..." and "I see you have a reservation for..." and various iterations. Do they not check messages in between shifts? Are their staff not communicating? Why are you harassing me? Absolutely horrid experience and would not recommend. So many other affordable options. It's like they're so desperate their phone selling.....such a shame."

"Excellent office park and storage facility"

"Janet is Great!!!!"

"Love my storage. Been with them for 5years."

"Fast and friendly"

"The manager at this location, Janet Wall, is very helpful. I highly recommend this storage location. She responded to all my questions and concerns and offered to show me all of the units that I requested."

"This place is great! My first impression was the online experience. It was easy to see what type of units were available and reserve a unit of the correct size online. I also made an online date to go in store and set everything else up. After I made the online reservation I received an email about finishing most of the reservation and enrollment information online. Because I completed it I got the registration fee waived entirely. Soon after this I received a call from a very nice lady from the storage unit. At first I was annoyed, I'm not much of a phone person. But she was very helpful and answered the few questions I had before I could even ask them. She made the rest of the process very clear and let me know all the little details that I'm sure people overlook. For this storage unit you will need insurance. You can buy it through them (or I recommend seeing if your homeowners or renters insurance will cover your storage unit, some do!) When I got to the location the next day, I was very impressed with how clean everything was. Before I could sign the last papers or pay she (the same lady as over the phone the previous day) made sure she showed me the unit and that it was indeed going to fit my things, etc. She walked me through all the building codes, the closest and easiest access points for my storage unit, etc. There was nothing ambiguous about the process and I felt very comfortable being there and handling everything myself after the thorough tutorial. You can buy locks from this place, and I highly recommend it. They have great locks at the same or better prices as the cheapest ones I could find online. They have boxes available for sale if you need them. One feature I love since I travel a lot is that I can ship things to their address and they will put it in my storage locker for me (with my signed consent and me leaving them a key). I also really liked that they have carts that you can use to move your things. I have a smaller unit in the building and using a small cart made it much more doable for me to unload things myself. Overall, I am happy to write a long review because this is the best experience I have ever had at a storage facility, and when you need to get things done, that can make a world of difference. The staff here is excellent. The facility is clean, well lit, and welcoming. It was one of the cheapest options available and I couldn't have asked for more, no matter the price."

"Janet Wall is by far an excellent representation of both superior customer service and salesmanship. She truly gives the whole storage rental process a relaxing and welcoming feeling. It was so stressful helping my mom and sister move but they found exactly what size unit they needed and we all could not be any happier with this facility. The entire property is ridiculously clean. I don't know how she does it. Thanks Janet!"

"Great Service - reasonable rates - they are respectful to their customers."

"Customer focused. Easy process."

"Our company has many offices and indoor/outdoor storage spaces at Life Storage. The offices are always kept in the best condition and the outdoor units are very convenient. The store manager Janet, oversees all the units and is extremely capable at handling many different aspects throughout the buildings. She is always friendly, fun and willing to help with a smile on her face. She is a pleasure to depend on and deal with over the years. I highly recommend that if anyone is in need of storage to see Janet or Dalton at Life Store in Cary, NC."

"Friendly and helpful staff!"

"Thank you and your company for being very professional and sensitive to my needs for extra storage space. Very good management team, keep up the great atmosphere."

"Great pricing"

"The Manager (Janet) and her staff at this facility are excellent. The facility is kept clean, well lit, carts are available. Very well managed. We've had a total of 4 units here over the years since it opened plus an office space. We've been impressed throughout!"

"I had just found out my income was being reduced, so I was in a panic to find a cheaper storage space but met my needs storage wise. The lady that was on duty did a great job in helping me to calm down and get me through this tough time."

"very courteous and professional."

"Very good experience. The manager was particularly friendly, knowledgeable and helpful.."

"Janet, the store manager, does an excellent job for your company. She is kind, courteous and genuinely concerned about our being taken care of a professional and competent fashion. It would be great if the company could/would supply two wheel dollies for customers to use when the need arises. The flat multi-wheeled carts are adequate, but there is sometimes a need to move items using a two wheel dolly. Thank you."

"Smooth easy rental"

"love that there is a cart to use."

"Kraigan is an exceptional customer service representative/manager. Extremely professional, friendly, helpful and thorough. A true asset to this location!"

"good experience so far!"

"I liked the ease it was to end my rental agreement when I finally moved into my home. I expected much more of a hassle and drawn out process. The only suggestion that I would have is in each building have a storage area for moving carts. Often you have to walk around and search for the carts if people don't leave them next to the elevators."

"I am new to the area/storage facility and the manager could not have been more helpful or pleasant - took time to make sure I was comfortable with the unit and the rules/regs of the facility....very nice person and very competent!"

"I want to complement your staff as they were extremely helpful and proffessional"

"The associate was very professional, knowledgeable, and personable. "

"exceeded expectation"

"great service and staff!"

"Manager is an amazing find. She's great. "

"staff were extremley helpful and friendly, they made the entire process very easy"

"Worry free hassle free. Thank you for helping me whenever I needed advice."

"Thank you for the great service. :)"

"Great staff at location I used "

"We had a very positive experience and will definitely use your storage facilities again in the future. It was a real bonus to be able to use the free van! Thanks! "

"Very happy with Uncle Bob's storage. Consider it one of our best decisions when we moved here. Would highly recommend! "

"About the franchise as a whole. I have used Uncle bob's on at least 5 occasions, all at different locations, over the years and am always satisfied and recommend you often"

"Personal helpful at all times, as well as over the phone thanks for the 1 year I was there!"

"we just moved from one unit into a larger one to get all of our stuff in one location. even though this location is a bit out of our way we moved all of our stuff here instead of into the other storage company which was much closer to where we live. The overall experience has been great and we have recommended you to others several times already. we have found locations a bit cheaper but are not willing to lose the service, attitude and cleanliness level we receive here. Thanks for being the best storage facility we have ever been in - literally in 3 different time zones across this country. "

"Beautifully kept grounds and storage spaces, representative was friendly and helpful and took all of the time I needed to explain costs and procedures and to answer any and all of my questions."

"first time ever using storage space your associate was great explained the whole process helped me with appropriate storage space, very neat clean place, left me with secure feeling about leaving stuff stored with you excellent experience, thank you and as I am from out of state had no idea where to go. Had to leave for airport same day so very very helpful and efficient! wish we had Uncle Bob [Life Storage] in Wisconsin! thanks "

"The staffing members at this location are phenomenal. Informative, courteous, and helpful. "

"As noted, we were very pleased with the services and properties that we used at Uncle Bob's [Life Storage], and are grateful for your presence near by. It was very convenient,as well."

"Great Value"

"Very professional"

"With just a single elevator, sometimes it is tied up. Having a second elevator would be a nice addition. I noticed recently some construction in the Uncle Bobs that we use, but not sure what is being built in. Thanks"

"The persons in the office are VERY professional, nice and accommodating, and have excellent customer service skills! Your location couldn't be more convenient, and the service and facilities exemplary. Thank you~"

"the associate was very professional."

"We also have a storage unit at the Public Storage on Cary Parkway and we have not been nearly as happy with that unit. Your unit is cleaner, the climate control is better, and your staff is more professional and pleasant. "

"Everything went smoothly. The facility was clean and well maintained. "

"I thought the price was a little higher than most competitors, but it was worth the location."

"Very neat and professional. Good property location and choice of units. Nice flat driveway, on approach to the units"

"We had used Uncle Bob's in Atlanta for 2 years to store our son's stuff. It is the best place to store goods. We already knew how great it would be!"

"Office staff was so helpful. It was a quick process to get a storage unit and also easy to cancel. This place was recommended to me as well by a former renter. "

"I got a unit at a great price and that price was honored for nearly two years. I always knew that my belongings were safe. Staff was always very helpful and professional. I am so grateful to Uncle Bob's for providing me with peace of mind and when I need storage in the future I will be sure to head your way. Thanks!!!"

"Customer service agent was extremely professional and knowledgeable "

"Staff treated me with professionalism, thoroughness and respectability. "

"Hands down the best experience I've ever had with a storage facility. You guys rock!"

"Janet, and now John as well, are a pleasure to work with --- and they represent your organization quite well."

"I was impressed by how well kept clean the storage building was. Always felt safe too."

"The Cary Location was very kind to me. "

"The staff explained everything to our satisfaction, the property is well kept and we like the double security of the gate and door."

"Was painless - cant say that often these days !!!"

"Great job!"

"not at this time thank you!"

"I'd like to know if I close out my unit, but decide to rent again in the near future, would I still have to pay the administrative fee?"

"When I went to retrieve items from my storage, the elevator was out of service. I am disabled and this was very unsatisfactory. I had driven a long distance to obtain the items so I embarked on the climb to the 3rd floor for my items. This was a very unpleasant and dangerous endeavor for me. I hope this does not happen again."

"The only issue I had was that the carts you provided to move boxes needed repair. One had a flat tire and the other was missing the last slat of wood on the bottom keeping you from using the entire cart."

"provided a truck to move in. app and online ability to pay bill"

"First meeting was exceptional. Very polite and helpful. When picking up truck, it did not run as smoothly. Slightly slow and aloof"

"Janet is an outstanding manager. She is bright, efficient, practical and always professional. She gives me confidence that my stored property is always well taken care of. Janet is courteous, respectful and kind. She makes doing business with Uncle Bob's a pleasure."

"The light in front of my storage (1106) unit doesnt illuminate unless I walk past it quite a ways. The sensor must be malfunctioning."

"I love Uncle Bob's [Life Storage] - it would be nice if there was a way to have someone check on the contents of a locker to make sure everything is ok when I can't come to the site for a while"

"Overall experience was great. What we believe could be improved on is to have a larger and taller elevator, maybe two elevators in different buildings. Seems that high traffic times such as weekends can be very crowded and hold folks up if one small elevator is always in use. Thank you for allowing our feedback. "

"Everyone at my Uncle Bob's is awesome the best customer service anywhere! "

"nice facility and easy access. "

"Outstanding customer service and a clean facility, would recommend to anyone."

"Janet is always so friendly and willing to help. I enjoy having her help me even though I am usually getting rid of some money paying my bill!"

"Really happy with your emails/communications/website messages. Helps me to stay informed and keep my acct up to date when I am in another state (form NC). Thanks!"

"I've never rented a storage space before. With the positive interaction I experienced, I am likely to rent from Uncle Bob's [Life Storage] when the need arises again."

"Very clean office area and well maintained. I have been pleased with everything: 1) temperature; 2)cleanliness of common area and bathroom; 3) parking; 4) attentiveness; 5) ease of access. Thank you for a great experience so far!"

"the representative was friendly, helpful, and efficient. I was thoroughly impressed."

"I got a good size unit-just not on first floor(because you were full), but elevator worked just fine-thanks!"

"Staff was very friendly and helpful. Place was very clean. And I really like the free use of moving truck for the move in. Did not expect something like that from a storage place - well done!"

"Your agents are excellent in customer service and will definitely recommend your company. Keep up the excellent work "

"The elevator is not large enough. I had to rent another unit on the first floor. When I asked for a discount, I was told sorry no discount. So I had to rent 2 units. had to make numerous trips on elevator. not pleasant at all and costly for me."

"All good. Thanks."

"just what I expected"

"A freight elevator would be a much used item. We had a single bed (frame & mattress solid unit..used in nrsng home) that we had to greatly work w/ to get in standard elevator. Getting it back in and out of the elevator/building isn't something I look forward to. We had tons of room in our rented unit. GREAT! We also stored a two piece china hutch. Bulky, heavy but we managed the 2nd floor trip. Again, a freight elevator would be a great asset. Idea for future buildings, maybe? "

"I was impressed with the employees and facility from the first time I used them, that is why this is my third time. I would refer in a heart beat and would return again if moving is a necessity in the future.... "

"speed price freindliness"

"The entire transaction and subsequent visits were up to my expectations of a well run business."

"The only comment that I have is that Commercial Movers on more than one occasion grabs the only push cart leaving us non-commercial customers to either do without or come back at a later time. Recommend you purchase a second cart and put up a sign stating commercial movers should provide their own equipment. "

"Originally, there were 2 carts to help moving. One is broken, the single cart left is inadequate to meet needs."

"We rented a unit from Uncle Bobs after losing our house and expected to have it around a year. Well, it has been TWO years and two months and we are finally able to move into another house. Since the unit is climate controlled, our belongings are just as we left them. Eveyone we have ever talked to has been extremely helpful and friendly. Thank you so much for keeping our "stuff" safe!!"

"The moving equipment is always missing whenever i go check my storage. so i have nothing to use. but other then trhat everything is ok. "

"thank you very much for being so easy to deal with and for treating me with respect. "

"Janice and Michael were always there to help and make me feel like they truly cared. This above all is what would keep me coming back. I love them so much that my wife and I recommended them to her parents."

"I am a satisfied customer. Thanks."

"Overall Uncle Bob's is always clean. The only issue I have is when I visit, there are usually not enough hand carts to use. "

"Good experience and Janet is a big help"

"Extremely satisfied with the service."