Self Storage Units in High Point, NC

"After booking a storage over the phone, I received a call from the location Annea was asking if we had any questions. Prompt customer service was going the extra mile. Annie was sincere and polite. Then we went the next day and Connie greeted us with a friendly smile and gave us suggestions and went out of her way. We ae now going to book another spot with life storage due to the ladies customer service. We were thinking of somewhere closer to where we are going to be but decided we want to be where service and price is there priority. I respect that"

"I have absolutely no complaints. Thank you for something like 7 years."

"I was supposed to get a refund for my lock. I turned it t in on the first day I moved into the space, and months later, still have not been refunded. I have asked at the office multiple times. I have never been refunded. I feel like my money was stolen."

"I was charged for an extra month of storage after I had already cleared out the unit days before the new month began. I left a message saying it was empty but was told there was no message recording saved but they had record of my call that day. Very upset I was charged for it. Also picked up a screw in my tire from the parking lot and had to buy a new tire. Property should be cleaned better. Overall customer service has been positive until this happened."

"Danielle and Anna are fabulous to work with! have answered any questions that I have asked and truly care about giving great customer service. When I walk in the office to ask a question or to make a payment I’m greeted by name. The rapport these ladies have built with me is above and beyond and I am truly thankful for the advice and knowledge they have shared."

"The online experience for the rental was excellent. Overall, I can’t add any suggestions for improvement. Our experience was excellent."

"Tim was extremely helpful and knowledgeable. I'd never rented a storage unit before and frankly was nervous about leaving so many things in a remote location from my home, but he made me feel very comfortable with how it works and have had a great experience since!"

"Great associates they did an awesome job"

"Danielle was great to work with. She was very personable and professional. I would definitely rent from this location again."

"Great staff. Very helpful. No problems so far. Has been a nice experience and the rate is fantastic."

"Well exceeded my expectations. And was very helpful and caring about my situation"

"Amazon was my only concern, but they tended to work around me and only minimally interfered with my comings and goings from my unit."

"Customer service was amazing!!!"

"Timothy was very nice and professional"

"I arrived just as associate was going to lunch. He delayed his lunchtime and took his time helping me. Super nice guy."

"You exceeded my expectations! I was so glad I decided to rent a storage unit from Life Storage. The prices are reasonable and the staff are very helpful."