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Durham, NC Storage Facilities (4)

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Happy Life Storage Customers

We at Life Storage want to maintain the best storage facilities in Kenmore, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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  • Kirsten (Durham, NC)
    4.6 out of 5

    "My check-in process with John was a standout example of customer service. He took time to explain everything, answer all my questions, and did additional research when I had questions to which he didn't already have the answers. He did all this in a friendly, relaxed manner that took all the stress out of moving and storage. That's pretty amazing. Thank you!"

    April 25, 2017
  • Gloria (Hillsborough, NC)
    5.0 out of 5

    "From the moment I stepped I the office I felt welcome and appreciated for being a customer. John was courteous and professional . All my questions were answered and I really enjoyed our conversation. John is a valuable asset to your company in customer service and management. I would highly recommend your storage facility to anyone needing storage. I will be a repeat customer if the need arises."

    September 07, 2016
  • Shelley (Durham, NC)
    5.0 out of 5

    "I was extremely satisfied with the customer service and entire experience with Uncle Bobs [Life Storage]. I was nervous about using a storage facility for our belongings, but any interaction with the staff was such a pleasure and it was one of the easiest, most positive experiences I've had. Thank you so much!!!"

    May 26, 2016
  • Tammy (Morrisville, NC)
    5.0 out of 5

    "we just moved from one unit into a larger one to get all of our stuff in one location. even though this location is a bit out of our way we moved all of our stuff here instead of into the other storage company which was much closer to where we live. The overall experience has been great and we have recommended you to others several times already. we have found locations a bit cheaper but are not willing to lose the service, attitude and cleanliness level we receive here. Thanks for being the best storage facility we have ever been in - literally in 3 different time zones across this country. "

    February 23, 2016
  • Richard (Raleigh, NC)
    5.0 out of 5

    "I was warmly greeted by Miss Pricilla and she explained everything to my satisfaction. The unit was clean and all worked out well. Thank you so much for all the help I received."

    February 18, 2016
  • Sonja (Cary, NC)
    5.0 out of 5

    "The persons in the office are VERY professional, nice and accommodating, and have excellent customer service skills! Your location couldn't be more convenient, and the service and facilities exemplary. Thank you~"

    August 27, 2015
  • Suzanne (Cary, NC)
    5.0 out of 5

    "I have stored here before and had the same great experience both times. I would store here again and have recommended you to others. "

    August 04, 2015
  • Jacqueline (Austin, TX)
    5.0 out of 5

    "Uncle Bob's is a wonderful storage unit and Chris from Durham store 175 is so nice and helpful. "

    July 24, 2015
  • Laura (Caary, NC)
    5.0 out of 5

    "Best place ever to meet my storage needs. Uncle Bob's Storage was the first place I checked for my storage needs & I was so impressed with how everyone need was met plus all my questions answered that I didn't feel the need to go anywhere else!"

    June 26, 2015
  • Chris (Apex, NC)
    5.0 out of 5

    "Office staff was so helpful. It was a quick process to get a storage unit and also easy to cancel. This place was recommended to me as well by a former renter. "

    March 23, 2015
  • Bliss Floors & (Cary, NC)
    5.0 out of 5

    "Everything about this place is outstanding. Great staff, very clean, neat, and safe. I would not hesitate to recommend."

    March 23, 2017
  • Christine (Durham, NC)
    5.0 out of 5

    "Thrilled with all of the staff members!!! When we first interviewed this location I really thought we were on Undercover Boss as John the manager was training - he was exceptional, beyond gracious & courteous and goes above and beyond to educate the customer as well as instill confidence that our belongings are in a great place!"

    June 04, 2016
  • Joanne (Cary, NC)
    4.8 out of 5

    "We had a very positive experience and will definitely use your storage facilities again in the future. It was a real bonus to be able to use the free van! Thanks! "

    May 23, 2016
  • Durham (Durham, NC)
    5.0 out of 5

    "We needed storage for a brief time and Uncle Bobs was most accommodating to the point of helping us with your rental truck. Your facility was neat clean and exceeded our expectations. Your staff was professional, accommodating and friendly. We had a most pleasant experience with Uncle Bobs and we certainly plan to use them again. Great Job."

    February 23, 2016
  • Edwin (Holly Springs, NC)
    5.0 out of 5

    "Beautifully kept grounds and storage spaces, representative was friendly and helpful and took all of the time I needed to explain costs and procedures and to answer any and all of my questions."

    January 26, 2016
  • Nicole (Durham, NC)
    5.0 out of 5

    "I have stored belonging in several places in the Triangle area and Uncle Bob's was by far the most pleasurable experience I've ever had with a storage company. From the initial phone call to clearing out the unit, I was blown away by the kindness and thoroughness of the staff. Everyone I came in contact with made a personal connection while remaining absolutely professional. I would one hundred times over recommend friends and family to use Uncle Bob's storage units. "

    August 26, 2015
  • Ashley (Apex, NC)
    5.0 out of 5

    "There was a mix up with my move in paperwork. The associate fixed the problem without an issue. I also love the fact that you can pay online as well as the move in truck. "

    July 28, 2015
  • Leanne (Fulshear, TX)
    5.0 out of 5

    "I do not remember her name but the older lady at the office did a terrific job at accommodating my changing situation. She took care of all my problems promptly."

    July 24, 2015
  • Joanne (Guaynabo, PR)
    5.0 out of 5

    "I am very satisfied with the attention and information provided during our initial meeting. Chris, the employee who helped us, was very attentive, knowledgeable and nice."

    June 25, 2015
  • Katrina (Apex, NC)
    5.0 out of 5

    "Hands down the best experience I've ever had with a storage facility. You guys rock!"

    December 20, 2014

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