Self Storage Units near Watervliet, NY

"Super impressed with this place. It’s like walking into a giant science lab. Everything is clean and pristine and it all looks and feels expensive and well built. On top of that the guy working late today went above and beyond looking for a tool to help me get this table fit into the car which he definitely didn’t need to do."

"Just stopped in today after an uexpected situation occurred and I need storage space fast. There was an extremely helpful young lady named Serena who walked me thru Life Storage's policies and terms carefully and patiently so that I would understand what to expect from them and vice versa. She gave me a walk thru of the facility showed me to my unit and even recommended that I book online for the first month free deal that also included a pretty fair discount for the first 3 months. This is what good workers look like and she definitely deserves a raise for her excellent customer service and professionalism. I would definitely recommend Life Storage over the Uhaul up the street- that Uhaul wishes it had workers like Serena and a clean respectable facility like this Life Storage location."

"Newly constructed. Clean. Great price. Carlos, the co-manager, was friendly and more than helpful. Also spoke to Amanda, the manager, and she was great too."

"I will definitely recommend life storage to a friend. Clean bathrooms and great customer service. I spoke with Sierra. Thanks for getting me moved out in a timely manner!"

"The new company that took over Albany Superstorage (which is now life storage) is pretty dope, great customer service skills Erick keep up the hospitality. Will definitely recommend!"

"Very helpful and very polite. Explained everything very thoroughly."

"LifeStorage has a very convenient location and the site manager, Christian, makes the sign up process seamless and straightforward."

"Great service would recommend to anyone to come here Christian was very helpful"

"Sierra, Amanda and Erick we’re wonderful. Clean and nice storage I would recommend any day"

"It’s been an absolute pleasure working with life storage. Erick, the store manager, was very friendly and easy to work with as I moved all of my things out."

"Got a storage unit today. I like the place and great customer service. Very friendly."

"I had a great experience today. Although, when I walked in, a man was being quite rude to the manager. She handled herself very professionally, although he was being irrational. We've all seen the signs that construction would be starting. The letter makes it pretty obvious that it would potentially be an inconvenience. Other than him, I was heard with a smile and treated similarly."

"Christian is awesome. Very friendly and extremely helpful and laid back. He assisted in picking out a unit that best fit our needs without trying to get us to purchase one just for the money. He went above and beyond to assist in any way possible and answered any questions i had with patience. The prices are reasonable the place is clean didn't see and rodents, rodent droppings nothing. I would recommend this place to anyone looking for a clean, inexpensive unit with an extremely nice and professional manager. Wish I could give Christan 10 stars 🌟."

"Exceptionally friendly staff. The manager was truly helpful trying to work with us to make it easy for the move. The facility is also clean and very accessible and the prices are exceptionally reasonable considering the location, The staff and cleanliness."

"Christian is a great employee"

"I am posting this review in response to the one star review below. We have rented here 3 times because my child attends RPI. All of our experiences were during the construction phases and we have never had a bad experience it has been ongoing in phases since we started renting in Dec of 2020 . Yes you do have to buy a lock, insurance is up to you. Your homeowner's policy will cover it, you can decline it or buy it. We buy it because my homeowners deductible is $2500. Not worth it for at most $1000 of dorm stuff. We box everything up and honestly we haven't had a problem with the construction dust but we tightly box everything  and anything if it did get dusty would just be dusted off anyways. Yes hours are limited closing at 5pm on Saturday and closed Sunday. I literally just asked my Alexa the hours for Life Storage on River Street in Troy and she told me the hours.  I am in Chicago and I know the hours for this Troy NY location! When planning a trip to come here to be sure plan ahead and call the manager! The Manager is awesome and accommodating. I recommend them especially if you have a student at RPI or Union. Or live locally in Troy. The great news if the final phase of construction is almost over! I look forward to a continued relationship with them! I considered giving them one less star out of sadness that we can't rent here this time because of construction and the final phase we can't get in until the end of May. We need a spot at the beginning of May. But the mamager is trying to find a spot for us. So still a 5 star review."