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5 Rochester, NY Storage Facilities

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Happy Customers!

We at Life Storage want to maintain the best storage facilities in Rochester, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

Write a Review

  • Sherry (Fairport, NY)
    5.0 out of 5

    "My experience with Life Storage was great and would use you again if needed. "

    September 25, 2017
  • Bal (Rochester, NY)
    5.0 out of 5

    "Efficient company and employees."

    August 29, 2017
  • John (Wading River, NY)
    5.0 out of 5

    "You made everything so incredibly easy for us. Thank you."

    August 23, 2017
  • Patrick (Williamson, NY)
    5.0 out of 5

    "Easy pay terms/ways. Do like the ability to use truck to move in, but wish it could be more flexible due to some peoples work schedule like mine. Gone 4 days a week, which only leaves me 6 days to move into a large unit from a 3 bdrm house & 2.5 car garage from Williamson. Rates were more than reasonable to use truck. Why do other locations have different temp settings?"

    July 30, 2017
  • Nancy (ROCHESTER, NY)
    5.0 out of 5

    "Linda and Roy are to be highly commended for service above and beyond, time after time, year after year!!! Many, mnay sincere thanks...been with you since before it was UBSS!,"

    July 03, 2017
  • Patricia (Rochester, NY)
    4.8 out of 5

    "Everything was easy, as expected."

    May 25, 2017
  • Tricia (Rochester, NY)
    5.0 out of 5

    " The lady that help me at the front desk was such a doll I couldn't ask for better customer service. She greeted me showed me around took me to my unit and was very kind. My unit had carpet on the floor with controlled atmosphere, which made me feel better about storing my stuff knowing that it was going to be safe until I moved into my apartment. Would highly recommend them they are very efficient respectful And willing to help you out."

    May 25, 2017
  • Rocco (FairPort, NY)
    5.0 out of 5

    "If I owned this business....I would want Linda and coworkers to run it........Awesome people and place"

    May 23, 2017
  • Caira (Webster, NY)
    4.5 out of 5

    "The woman that works in the office is always helpful and kind when I ask questions. She's so patient and always has a smile."

    May 12, 2017
  • Ali (Webster, NY)
    5.0 out of 5

    "The person I worked with (I forgot his name!!) was very kind and it was a cold winter day, and he was great to work with. I really enjoyed my experience!! "

    April 26, 2017
  • Louis (Rochester, NY)
    4.8 out of 5

    "Expectations were met and associate was very helpful."

    September 01, 2017
  • Cecille (Webster, NY)
    5.0 out of 5

    "The personnel at Life Storage in Webster NY on Phillips Rd have been extremely helpful over the years in letting me know when I leave things out, leave unit open, etc. I appreciate them tremendously. They have informed me of opportunities to sell items, people who can help me dispense with items, just been totally helpful."

    August 27, 2017
  • Eugene (Pittsford, NY)
    4.6 out of 5

    "RATING IS 99.99% PERFECT"

    August 16, 2017
  • Randall (Rochester, NY)
    5.0 out of 5

    "Staff attention throughout the process was much above what I expected....friendly, informative and efficient. Thank you!"

    July 28, 2017
  • Tom (Rochester, NY)
    5.0 out of 5

    "Very pleasant employees. Super easy and convenient to get into storage space. I always thought that renting a storage space would be a complicated proceedure. Life Storage proved me so wrong!!! Much easier than I expected and I'm sure Life Storage can take credit for that. Very happy decision on my part and have already recommended Life Storage to several people"

    June 16, 2017
  • Gail (Rochester, NY)
    5.0 out of 5

    "Polite, knowledgeable, very helpful"

    May 25, 2017
  • Linda (Webster, NY)
    4.7 out of 5

    "Price was good at a location close by and that I have rented there previously"

    May 24, 2017
  • Joyce (Rochester, NY)
    5.0 out of 5

    "THANK YOU FOR GREAT SERVICE."

    May 23, 2017
  • Debbie (Rochester, NY)
    5.0 out of 5

    "I appreciate that fact that you don't up the rates as most places do I feel secure doing business with this company"

    April 26, 2017
  • Ilia (Rochester, NY)
    5.0 out of 5

    "When I decided to vacate my unit I lost the key. So Linda went above and beyond and called Stan from a different location to help me with the removal of my lock. I absolutely love this place. They are absolutely amazing!"

    April 25, 2017

Locations Near Rochester

You can find Life Storage in all of these nearby cities. See any that are a little closer to you?

Services Offered

Most Life Storage locations in Rochester offer these moving and storage services for customers. Please see each store's specific services here on our website, or give us a call at 800-800-3456 and we'll check for you!


  • Rochester, NY residents certainly have houses with attics and basements, but if you are running out of room, there is a simpler solution. You can find multiple sizes of storage units at Life Storage, conveniently located in the Rochester New York area for you. Your answers to packing, storing and moving answered with just a call or a visit to any of our storage facilities.
  • There are two Life Storage locations offering storage in Rochester, and three more in the surrounding areas, giving you hundreds and hundreds of storage units to choose from. You can get a great unit whether you live in Brighton, Fairport, Palmyra, Pittsford, Genesee Junction, Webster and many other areas.
  • There's no need to worry about the temperature or humidity affecting your personal belongings. Life Storage offers premium units with climate control and humidity control so you can leave books, records, or any number of other belongings inside the unit for extended periods of time without worry. Look for specially marked storage units with climate control or humidity control when browsing our inventory.
  • Whether you are moving across town or you're just in need of assistance to move all of your belongings into the storage unit, you can rent a moving truck at Life Storage. Save yourself multiple trips back and forth with your own car! You can make sure your belongings also arrive safely and are stored properly by purchasing the same moving boxes that professional use. Life Storage specialty boxes, packaging material, tape and other essentials are also available to help you pack your items with care.
  • When you are ready to start storing and saving, Life Storage has monthly move-in specials that you can take advantage of. All you have to do is look at the storage unit prices and decide which one is the best option for you and all of your belongings.