Self Storage Facility near Queens in Lawrence, NY 11559

"I’ve been using this location almost 2 years and Sandy was so rude to me it was disgusting like she called and was very aggressive and rude when I’ve dealt with Cherise I’ve never had these problems. When they have made well over 10k while my things have been there I can wait until I can take my items out of this place"

"THIS PLACE IS HORRIBLE Now I used to send customers to this Location because the Staff used to be great …EVER SINCE BRANDON & Nicole Left this place The New staff is absolutely Annoying/Rude.Please avoid this facility the best Staff has left.The new manager and staff is absolutely horrible they need to be trained on customer service. they act worse then the IRS."

"We worked with Store Manager Cherise G and she was absolutely AMAZING! She was professional, poised, and proficient in the work that she does. She made our organization (Ocean Bay CDC) feel welcomed and we left very knowledgeable about Life Storage. Looking forward to connecting more with Cherise in the future. - Curtis Turney Rentas Director of Family Enrichment Center"

"The worker was very informative the place is so clean my experience was wonderful. I am happy to have chosen this place."

"Great staff - informative, friendly and patient"

"A pleasant and seamless experience"

"Sandy is very pleasant and competent. The happiest part of our moving experience! Clean and easy storage. Carts are accessible and super speedy elevator!"

"So good"

"I came today rent storage unit cherise help me was so patient kind person she was really helpful thanks"

"Excellent customer service. Friendly fast and efficient"

"Nice easy transaction. Lisa was awesome"

"Sandy and Cherish are great workers for this company. You cannot ask for a better staff the building so clean as well"

"The staff at this location are perfect. Helpful and they know their stuff 5 srars"

"Sandy was such a great help with answering all my questions and also with showing me and my husband multiple storages. The facility was very clean and also spacious. I would definitely recommend anyone who needs storage to come here!"

"They are the best! You will love this storage unit location very clean and the staff is wonderful!"

"We would like to acknowledge Cherise G.the Store Manager at the Life Storage in Lawrence. She is such a caring person . She put our minds at ease with everything ,very helpful ,and we all Thank her for that . Alicia and Patricia King , Jeffrey Johnson"

"Sandy was amazing very helpful cooperative and friendly. Super glad I chose to come here!"

"Made me happier"

"We have been renting several units since the facility has been open. This is the third time we have rented. The current sales representative has been extremely professional in meeting our needs. We also recognize the ongoing maintenance which we are appreciative of."

"Clean, great location, staff is amazing, drive through with 24/7 access. I would highly recommend."

"I am writing this review as I came in there to get quotes and the two staff members, they were both women, Cherise, and Sandy I cannot begin to say how helpful they are and how much they care about this facility. I will definitely be recommend this facility to all my friends and family. Five stars ladies."

"It was a great experience. The facility associate Sandy L. was very helpful and knowledgeable. I will definitely recommend this storage facility to others. It's a clean, well organized site."

"Sandy was very kind and very welcome and funny 10 out of 10 service"

"Cherise was wonderful . Very accommodating and extremely helpful and caring."

"Sandy is so delightful. I have worked with this storage unit on three separate occasions. Please ask for her when you call up to get info on a unit"

"My fiancé and I stopped by on Saturday to inquire about storage. We had ALOT of questions. Not only were the 2 ladies working the front desk very informative, They answered EVERY QUESTION we had, they also showed us 3 units that could possibly fit what we needed. In less than 30 minutes: All questions answered ✔️ 3 Units seen/ storage grounds shown & explained how everything works.✔️ Unit booked & secured.✔️ Great customer service 👏🏽."

"Cherish the store manager was so helpful. Bubbly and so happy. She went above and beyond to help me move in and help me situate my previous experience with my last storage put in the extra foot work to accommodate me and make me smile just the best"

"Very nice people."

"Excellent service"

"Amazing 👏 customer service was very polite and helpful. Great monthly plans. Affordable prices. Thanks"

"Sandy was amazing Thank you"

"Great service! Very profesional... love it!"

"Great staff, very helpful."

"Courteous and respectful service!!!"

"I love this storage space, very clean and the location is awesome because it's right beside Costco and right across from the shopping center I definitely recommend!!!!!"

"Excellent customer service🙏🏽"

"Very clean enviroment.. great assistance and informational.."

"Loved the first desk help Brandon was amazing great attitude great prices I would recommend this place to anyone looking for a great storage experience"

"Thank you jah"

"Kay is great Milton is awesome"

"The gentleman at the front desk was very helpful and was able to answer our questions. Everything looks clean and professional"

"Very nice service!! Branden was very helpful as a guide. Jah was also fantastic"

"Great staff,very clean storage Facility."

"Very good services"

"Very clean I received great customer service from Brandon the Young dark handsome one 😘 very polite, informative & helpful."

"Best place for storage Everyone in the front office is very nice and helpful"

"Awesome experience. Brandon was very polite took his time to explain the storage process. He was very thorough and took his time answering our questions. The place is very clean, accesible and convenient."

"Brandon @ the front desk was amazing. Very knowledgeable and helpful. Made getting a storage unit a breeze. Highly recommend this place."

"The workers are accommodating"

"ThebLife Storage located in Inwood rocks. The manager was helpful, informative and courteous."

"Amazing staff at the Lawrence location. Very clean and secure bins. Brandon and Nicole went above and beyond to make our move and storage stress free! Highly recommended!"

"Very helpful, the guy was really nice, his name is Brandon, he's the best..."

"Great experience. Thanks, Brendon!"

"Amazing, safe and clean"

"Brandon the stores manager helped us out throughout the process. Awesome service! Totally recommend!"

"amazing customer service, very helpful & insightful."

"Very pleasant, easy access, all employees helpful and pleasant"

"Excellent customer service. Enjoy my time when I was here. Thank you Life Storage. Be blessed!!!"

"Nicole and Brandon are professionals. They showed me the different storage bins and answered my questions."

"Thank you Nicole your the best we will miss you ! Great location always clean and number one customer service!"

"Friendly staff. Very clean!"

"Flawless storage environment! Everything is kept at an appropriate temperature for storing everything that is placed in storage, and the space is immaculately clean! Friendly service too!"

"Excellent service and great conditions! Everything is very clean!"

"It’s fantastic so clean and well managed."

"Brandon the store manager must have done something right for my dad to ask me to leave him a review (my dad had high standards but doesn’t use the internet lol). My father expressed that Brandon has always been helpful and kind. Today I personally went into the storage facility with my parents. From what I saw it was super clean which was impressive. The temperature was perfect so I assume it helps keep peoples belongings in mint condition. My parents were very happy with the service that was provided."

"Brendan and Nicole there were excellent people to work with they talk to you through everything that just been wonderful thank you so much for the hospitality that they gave me and made me feel very comfortable thank you I'll give you a rate at 10 if it was"

"Very clean and staff is very friendly and helpful!"

"The manager Nicole is smart kind courteous and very accommodating she's simply the best! and it's the best storage facility I've ever worked with"

"Nicole is the best worker ever"

"Nice clean building great workers always feel welcomed thank you for the great service"

"Courteous and professional service"

"I was nervous seeing as this is my first time renting a storage unit, but Nicole and Brandon were so helpful. I got a great deal and I am absolutely happy with the facility and it's staff. A+"

"Thank you Nicole and Brandon for amazing service"

"Excellent customer service. She was able to take care of my needs with the best deal. Thank you Nicole. Thank you again for your professionalism."

"Thank you nicole and Brandon"

"Nicole was amazing, she helped me find the perfect unit for my needs"

"The store manager Nicole was very helpful great customer service"

"Excellent customer service. Great price Thanks Nicole Amazing job"

"Thank you nicole !! Soo nice"

"Thank you Nicole nice clean building"

"Thank you Nicole"

"Thank you Nicole great location clean"

"Thanks Nicole"

"Thanks Nicole"

"Nicole was great help ! Clean location"

"Great job Nicole helped me so much"

"Thank you Nicole wonderful Service"

"Nicole helped me quick an even got me a great deallll 💕 greaaat customer service!"

"Thank you Nicole"

"The store manager, Nicole, was great to work with. Great experience over all."

"Thank you Nicole beautiful building clean"

"Thank you Nicole & Nashae wonderful service beautiful clean building"

"Excellent service! Clean and well-maintained new building. Additional thanks to Nashae and Tiffany."

"Phenomenal customer service! Nicole was so kind, patient and helpful throughout my moving in process."

"Nicole was super helpful and she took time during her break to help set me up This place is immaculate and the service here is incredible"

"Nashde was very nice she explained everything that I asked in questions very sweets"

"Was a pleasure to deal with Nicole from sales!!"

"Best storage I have ever had. manager and all the stuff just amazing. Customer service a breathe of fresh air. Thank you so much"

"Tiffany and Nashae were very helpful. Very informative"

"Thank you Nicole and tiff great location"

"Thanks Nicole clean location"

"Great location Nicole made sure I got the perfect size and took her time with me thank you soo much I will recommend all family & friends here ask for Nicole"

"Thank You Jay for the awesome customer service!"

"Thanks Nicole"

"Signed up today, and was given such amazing help from Nicole. She was so pleasant and explained things so well. Customer service is so important. She went above and beyond. Thank you Nicole for making our experience so nice."

"Thank you Nicole"

"Thank you nashae n Nicole!!!! The best soo clean"

"Thank you Nicole!! Clean building"

"Nicole was awesome and made the process so easy. She’s the best. Definitely come here."

"Nicole was very polite and helpful. Great customer service!. Thanks Nicole"

"Jenny, your amazing. Thank you so much for all your help. You really made a bad day so much better for me by making this storage process so easy. I Will be recommending Life Storage to all my friends and family that might be needing storage. Thanks again Doll."

"The staff was very friendly and helpful. They were verge knowledgeable and able to answer all of my questions. I was helped by Jenny and Na-Shae’. I would highly recommend this store to others."

"Everyone here is amazing the employees were funny and helpful and made everything easier"

"As a consumer and a previous Customer service representative, Customer Service and personable personnel are extremely important to me. I had the pleasure of being serviced by Jenny and when I say that she is on point, was a pleasure to work with and was efficient... Boy oh boy! I couldn't be happier right now. Definitely feel like I'm in the right place!"

"Thanks a bunch Jenny. You were amazing. Will definitely be recommending this facility."

"Jenny treated me amazing ☀️☀️"

"Thanks for all your help Jenny."

"Amazing Experience with Jenny. Thank you so."

"Went to receive pricing and information regarding this facility. I must say this facility is so clean and new. NaShae was a great help and also very informative as well."

"Jenny gave me the best customer service a person can receive from a total stranger. She established a wonderful first person experience and I will be recommending everyone I know to this specific storage place. She’s wonderful just wonderful. It really spoke volumes and made me feel welcome."

"Great beautiful clean space with very competitive pricing the staff especially Jenny is amazing accommodating and friendly"

"Na-Shae’ was excellent ! Will recommend"

"Excellent service 👏"

"Jenny was professional, Courteous and knowledgeable. The rates are fair and the units clean!"

"Thank you Jenny"

"We had a great experience with Jenny. The customer service that she provided was excellent. Life storage should be very proud!"

"Linda was very great. Great Storage facility thank you"

"Great service and clean facility thank you Linda ."

"Linda was great answered all my questions and property was very clean with easy access. Thank you"

"Very clean facility Linda was nice"

"Linda was very helpful and answered all the questions I’m a current customer and I must say the facility is very clean and welcoming. Thank you"

"Great service - Na-Shael was super helpful and very kind! Just took 9x10 with a great deal. Highly recommended!!"

"Linda was very helpful and friendly. Thanks for your service"

"She was amazing very nice young lady helped us out"

"Very Clean and linda was very helpful. Answered all the questions i had . Thank you"

"Linda was very helpful in finding me a unit that's the perfect size. The Place is very clean"

"Great service and friendly people"

"Linda was very nice an polite, her service consistent"

"Awesome service! Thank you Linda appreciate info and service"

"Service was Great . linda was very nice"

"Linda is the best of the best.everything was very easy I love the way she took care of me"

"Great services .available reservation on time .nice space for little money to spend and ready right away"

"The manager here runs a tight ship. The place is clean, secure, and professional. Life Storage feels like a palace compared to another place in the area where we had previously kept our stuff."

"Nicole was amazing! Helped me find everything I needed!"

"Great location thank you Nicole great service"