Self Storage Units near Queens in Long Island City, NY, 11101

"Kia and Imani are amazing great customer service, very clean facility!"

"Kay helped me out signing up for a unit on the 5th flr today. Also had great phone conversations to reschedule my initial viewing and appointment from wed >sat. Great Customer service all around!!!"

"Kay was so helpful with moving me into my unit today!"

"Smooth!"

"I've always had a good experience here until tonight when I arrived into the building just before 10pm, unpacked our car, got to the elevator and our access code no longer works because it's 10:05pm. Waited on hold for 20 minutes with the 1800 number who claimed they did not have remote access and I've been waiting on the "emergency" 866 line for 20minutes with no response. No existent "24/7" support service."

"Amazingly clean, professional and friendly. Loved chatting with K while setting up my storage unit. Easy peasy! Thanks again!"

"Thanks you Kay was very helpful and knowledgeable of my needs and got me set with my autopay"

"Imani and KIa are AMAZING: friendly, competent, fast & smart. The storage facility is/seems brand new. Everything is modern and spotlessly clean. The air inside the aisles and units smells fresh. There are three wide drive in bays. The office is well lit, clean, modern, and the sign-on process is high tech and paperless (Let's safe some of those trees :). A facility like this lives by the attitude and spirit of the people running the show on the ground. Imani and Kia go the extra mile and are THE BEST! Highly recommended!"

"A great facility, mostly due to the awesome staff - Kay and Kia are attentive and professional. I wish cell reception in the facility was better - Verizon ok but spotty for AT&T and T-Mobile"

"Kay, the store manager, was so friendly and helpful! He made renting there really easy. I have used this storage facility in the past and it’s really nice, easy to access, and clean."

"Have been a customer for over 4 years. Never had a problem and my items are always safe. Just got another unit. Can't say enough about Kia, the manager, who is always there to help!!!"

"After comparing storage rates and reviews, I can see why this place is highly rated. Very clean facility & helpful staff. No surprise rent increases like other places. If you go on busy weekends, just be prepared to wait on finding a cart"

"be aware that they have a horrible moth infestation. I am in the 3rd floor and moths were flying out of my unit. I have all my belongings wrapped but still the moths leave eggs. I cannot bring that home. What a horrible situation!!!"

"Fantastic customer service! Kia and Amina were very helpful and made the process seamless!"

"Super helpful and nice staff! Clean and with a/c"

"Had a great experience with Kia when I went to set up our account the other day! She explained everything, answered all my questions, and I'm relieved to know we're in such great hands!"

"First and foremost Kia Benjamin was outstanding in all areas of responsibility with regards to helping customers. Kia goes above and beyond to help you with the moving process and while dealing with constant other issues. She positively contributes to the overall performance for her job."

"Phenomenal service, excellent treatment. Kia Benjamin the storage personnel who helped us (me and my partner) every step of the way was incredible. So kind and reassuring. We have a sticky moving situation but she made the process so easy and we appreciate her and all that she does. So accommodating and overall the whole storage unit and the price and customer service was pleasant. We are and will be faithful clients to LifeStorage."

"I was in a emergency on my business and really needed a storage unit, kia the storage manager was very sweet and even with feel unit available she made it happen, Thank you so much guys for this amazing team that you guys have. Thank you Kia 😊"

"awesome service,Kia the manager was absolutely a sweetheart and made everything very smooth,easy breezy,and overall great,the world needs a few more Kia's in it"

"I WOULD HIGHLY RECOMMEND LIFE STORAGE IN LONG ISLAND CITY because of their professionalism, location, security, and cleanliness. I use these storage units for my business and have used other storage facilities before, but this Life Storage in Long Island City may just about THE BEST STORAGE FACILITY THERE IS! Nicole and Kia are very professional, courteous, knowledgeable, and kind. I can't give them enough compliments. They truly make the experience what it is with their exceptional customer service, so thank you so much Nicole and Kia!!! Everything runs smoothly and I couldn't be happier about renting spaces there! I'm sure you will agree if you give them a try!"

"I highly recommend this storage facility. Nicole and Kia are always a great help!!"

"This facility is safe and clean. At any given moment, you will see one or two staff members cleaning or performing their daily tasks. My property is secure, and never had an issue. I have been at Life Storage for about 5 years."

"Kay was extraordinary helpful and got me set up with a space for storage!"

"Had to store stuff last second here and it was relatively painless... UNTIL the guy that helped me fill out the paperwork did it incorrectly, leaving me in an administrative pickle, ie, he registered my name under a different unit. And that was after I had to move my stuff due to some unforseen circumstances. Kia, the lady that helped sort out the issue, badly needs a raise. 5 stars for Kia."

"The facility is really new and clean. But possibly even better than the building is the customer service. Kia helped set me up with my unit and she was an absolute pleasure to work with. She was knowledgeable, had a great attitude, and went above and beyond to make sure I was all set up. Can’t thank her enough for all her help, and I’m very happy to be using this facility."

"Great staff and clean amenities. Would store here again."

"Amazing facility !"

"Finished a move today and this facility was great. Fair prices, clean space and Kia who was managing the place was helpful and made sure I got the right space. She made the process really smooth."

"I have rented from here before, which is why I came back to rent another unit. However, this time, the customer service was just BEYOND my expectations. Kia is such a pleasant person to be greeted by when you walk in. She is knowledgable and clear with the entire process of renting a unit and is super friendly. I would never let her go if I were you. She is absolute gem to your company."

"I came in today looking for a storage unit for my business and I was very happy with the customer service that I received from Catherine Hall. She was incredibly knowledgeable, understanding, and held her self to a great standard. She is a valuable asset to the storage facility and I can see why people would continue storing here and that is because of this amazing employee you have. Catherine thank you for helping me out today and for providing a high level of customer service!!"

"This is a really nice and easy storage facility. Multiple entrances, climate controlled, very clean, and the elevators are spacious. The staff are also very friendly — 5 stars!"

"Facility is wonderful as is the help we received from Nicole. She was absolutely amazing. We highly recommend Life Storage and Nicole!"

"Fantastic customer experience and great prices. Everything from the initial phone call to onsite check is was thoughtfully executed. Kudos to Nicole and Kia who are experts in their field."

"Nicole and Kia are simply the best. Incredibly pleasant and easy onboarding experience. And they make the place feel like family. :)"

"Nicole was such a pleasure to work with and made sure we got the right space for our needs at the best price! Super friendly and very happy with the experience! The facility is clean and easy to navigate."

"Muchas gracias a las muchachas que nos atendieron, fueron muy amables yo casi no hablo inglés y Nicole habla español, y con su compañera Kia, las dos me explicaron muy bien todo, hicieron muy buen equipo ayudándome a encontrar lo que necesitaba!! Quedé muy contenta"

"I have to say that the amazing service that is provided by life storage customer service representative Nicole Mason is above and beyond. Very professional, knowledgeable & kind. Her energy is inspiring. Thank you Life storage for having staff members like Mrs. Mason working for your company."

"Kia and Nicole deserve a raise because the customer service they provide was excellent and they were clear and understanding when they explaining things to me. They helped me decide on the right unit and went through the process quickly. I’m very appreciative!"

"Nicole Mason the manager at LIC was amazing. She was very helpful, courteous & professional. I was impressed with how clean the office & storage units are. I highly recommend Life Storage LIC excellent facility & service. Thank you for a wonderful experience."

"Nicole and Kia were absolutely wonderful and helped me completely throughout this process. Nicole helped honor an original estimate for my storage and explained everything so clearly. Kia showed patience is showing me the available units and never did i feel pressured to sign right away. Thank you both so much."

"If you are need of storage in the NYC area, I highly recommend Life Storage in Long Island City. Nicole and Kia at this location are aces and provided the most AMAZING customer service. The facility is prestine and offers muliple access points. Thank you for helping to make the rental process so easy Nicole and Kia!!!!"

"Life Storage in Long Island City is the best! They are clean, secure and climate-controlled. There are even storage units on the upper levels with huge windows overlooking the skyline. This is my second time renting a unit with Life Storage LIC and when the need came up again, I automatically thought of returning there, no hesitation. With the help of Nicole and Kia, the entire rental process was quick and seamless. I even mentioned to Nicole that she made the whole process fun! She is just so personable and put us at ease and even made us laugh many times. She worked with us to get the unit tailored to our needs, she toured us through the loading area and even escorted us upstairs to show us several storage units, all with a big smile and positive energy. She talked us through the details efficiently and we were reassured that we got the best deal possible. I’m happy to know our belongings are safe and that there’s a great team to work with at Life Storage.!"

"Nicole and Kia are great!"

"I couldn't be happier with how easy and pleasant the whole process was. We were able to take advantage of an excellent promotional deal, which made the whole thing very affordable, and every single person I dealt with -- Cameron at the general company phone number; and Nicole the manager and Kia her colleague at the storage facility itself -- was beyond pleasant, helpful, courteous, and thorough. On the day we moved our things in, Nicole was exceptional at helping us get to our unit, and in going over every bit of information we might need with regards to insurance, security, accessibility, etc. The place itself was very clean, well-lit and easy to navigate, with carts of different sizes available for our use. All in all, I'm really relieved and happy with how things went. Thanks so much everyone, especially Nicole!"

"Very clean, well spoken, and extremely professional. Things that are to find, and I found them here. Ms. MASON made me feel that I made the right choice, and I strongly believe I did. Thank you Ashley Fenton"

"Kia was amazing help!"

"Great care and customer service from Kia!! The storage place itself is very clean and has plenty of loading bay space. Furthermore, the bay door can come up and down!! Aka no cold loading docks. Looking forward to storing here for awhile."

"mi esposo y llevamos nuestra cosas para guardar en el storage del 2036 de webster ave y resulto Que se robaron nuestras cosas de valor y sin romper el candado pienso Que tubo Que ser algui que tiene acceso a lugar y la cosa es Que ni el Seguro quiso hacerce cargo diciendo Que no rompieron el candado cuidado si usted Deja sus cosas"

"Great value! Rooms are spacious and clean. Super easy to pick a space online, quickly received a follow-up from staff to arrange a time to move in, and manager Nicole is so friendly, gave a great tour of the facility and made the paperwork a breeze to finish up. Highly recommended!"

"Great value! Rooms are spacious and clean. Super easy to pick a space online, quickly received a follow-up from staff to arrange a time to move in, and manager Nicole is so friendly, gave a great tour of the facility and made the paperwork a breeze to finish up. Highly recommended"

"My experience was awesome. I sale family was Nicole , Kia & I say sales because they really made me feel at home both on them were very warm towards me with step by step help. I'm truly grateful. Also the other sales rep Jay was very helpful as well. Bravo!"

"Wish I could leave 6 stars customer service given by Nicole went above and beyond to make sure I was satisfied move in out was easy I would definitely recommend"

"Nicole and Kia were absolutely wonderful. I cannot tell you how this is the first time I am renting a unit and they made it super easy and painless. We were worried about the renting of a unit and what it entailed, but we were surprised at the ease and professional way in which they dealt with us. Thank you."

"An amazing and detailed costumer service, Nicole and kia were an exceptional team and very professional. We were delighted at the ease in which we did everything. Also took their time to explain every detail. Loved the experience."

"They’re really friendly, Nichole the manager is the best. They remember your name and are extremely polite :)"

"First time using a storage facility and this place blew my expectations away. I always thought storage units were dirty and not staffed. This location is clean, well maintained and convenient. The store manager Nicole Mason blew us away. She carefully walked us through the unit we had rented and even showed us other units that were available if we were interested. Going through the contract she explained things thoroughly to make sure we were not surprised of any charges. She even went above and beyond to help us move a couple of items to our storage unit. I would give this place 6 stars if I could."

"It is weird to be so excited about a storage unit, but I really love life storage! The facility is so clean, well run, safe, and easy to use. The people who work there, Kia, Nicole, and Patrick, are so friendly and helpful. I think they set the tone for all of us - every client that I’ve encountered at the storage unit has been friendly and helpful - the vibes are so good. Not at all what I’d ever expect from any storage unit, and especially in NYC where errands are usually an inconvenient hustle. It’s honestly a joy going in and out of this life storage. I recommend it to everyone."

"As a new customer, from the time I walked it nothing but professionalism.. the storage facility was clean and staff was attentive to our needs.. Nicole was so nice and helped through the whole process. She made being there very welcoming.. nothing put positive feedback."

"Best place and best prices in Long Island city I had an amazing experience so fast and smooth me n my husband had great customer service from a nice lady named kia n a nice gentleman named pat We asked questions and They responded so quickly and got things resolved I will recommend this company to hundreds of people ty guys 🥰"

"Nicole And Kia are the best absolute professionalism, life storage is great."

"I experienced exceptional customer service here. Nicole and the team were warm and gracious and made the whole process easy. Definitely recommend!"

"Very clean and secure facility . The staff are very nice and helpful."

"Been storing with them over 3 years never had an issue.Nicole,kia,Patrick are amazing ."

"KIA IS A GODDESS❣️She made the transactions so easy and quick , and with kindness and wonderful professionalism. The facility is clean and convenient , but it’s the customer service that really stands out !!!"

"I have rented at a couple different Life Storage facilities and have always had great experiences, but this location by far has been the most personable and friendly. Nicole and her assistant, Kia, are wonderful and always remember me by name -- an extra touch of customer service I greatly appreciate!"

"This is a wonderful place to have. Kia is one of the kindest person I met in Long Island City. She manage to find the best spot for me. Having been using this place for nearly 3 years and had no issue with my items."

"The whole staff is amazing!! This place is big, very clean and well lit. Nicole and Kia, are always eager, polite and helpful. It really is refreshing when people are actually friendly in NYC. It made the process of getting in and out so much less intimidating. I recommend them highly."

"Got here 30 minutes before closing and Kia did a phenomenal job setting me up! She explained everything perfectly and gave me all the details i needed! Incredible customer service!"

"Awesome service, clean and simple layout. Nicole was super helpful and above and beyond with the setup! Highly recommended!"

"Nicole and Kia are the best they have great service the building is very clean!"

"Nicole and Kia are super helpful!!! Thank you ladies!!!! Awesome service!!!!"

"I appreciate the excellent customer care I received from Kia and Patric. The process went smoothly!"

"The crew at this facility is amazing. I made an online reservation for a storage unit and when I got there, everything was throughly explained to me. Moving out was so easy and quick, no hassle. The only thing that bothered me was that I had to buy a specific cylinder lock on-site as the door handle on my unit did not support shackle locks. Still, 5 stars for the team at the facility, truly caring people!"

"Absolutely love this place, unit, and the entire staff here! Nicole and Kia are so welcoming, friendly, and understanding! Even though I moved into my unit 3 years ago, Nicole made my move-in such a breeze, I still remember it like it was yesterday. Her level of professionalism and on-going customer service skills are unmatched!!!"

"I have been a customer at this Life Storage location for over a year now and couldn’t be more happy about it! The location is great and the facility is very clean. The staff is absolutely incredible!!! I originally had a big unit, then my needs changed and Nicole, Kia and Patrick went above and beyond to show me the spaces and help me find the right unit, they are very professional, super nice and great human beings! I can’t say enough good things about them and would definitely recommend this location for anyone looking for a storage unit"

"Highly recommend this storage unit! The staff is so incredibly helpful and nice and the units are clean and spacious."

"Nicole and Kia excellent service! Clean and beautiful facility!!!! Highly recommend"

"Nicole the manager is wonderful! She calls me when a package has arrived and makes sure to keep my packages safe when I am not there. I appreciate her hard work."

"Nicole has been a pleasure to work with! She answered all of our questions and walked us to many units to help us decide what would be the right fit. Such great service!"

"Clean units, easy parking, and friendly staff."

"The gold standard of traditional storage units in NYC. The staff makes it. They keep it clean, orderly, and WARM. You just don't find people running businesses like this anymore. A top consideration for any of your storage unit needs."

"My name is mr.Dash I want to inform lifestorage that Site manager at the long Island city location is an asset to this company. Ms.Nicole demonstrates exceptional leadership and service."

"My experience with this place has been a cut above any other self storage facility I've been to in NYC. The security here is pretty top notch. Obviously this place is not theft proof but the added layers of security does give me more peace of mind. Small things like how the facility is spotless and we'll maintain goes a long way. Nicole and Kia, who work out of the office couldn't be any more polite and welcoming. They were able to help me through any issues I had. It's always a pleasure to see them around. I hope everyone else's experience with this place is or will be as good as mine."

"Patrick and Kia were super kind and helpful in getting us moved to a smaller unit just before closing time on a Sunday. Excellent customer service, I highly recommend LifeStorage."

"This storage is amazing! 😄 Nicole & Kia are so friendly, helpful & knowledgable about the storage units. They go over and beyond their duties to make sure that your merchandise is taken care of & your unit is safe & secure. They remember faces that's makes it like family there at Life Storage.. They do a tremendous job!"

"This place is the best, I’ve seen some trashy spots in my day. The people that work here are kind, friendly and willing to help you out with whatever u need!"

"This storage facilities is one of the best. Clean, real climate controlled, and the staff is amazing. Nicole is, by far, our favorite. She is super friendly and helpful. We switched to one of the Bronx facilities because we moved. However, this one does not compare to LIC. I recommend life Storage LIC with my eyes closed."

"Nicole and Kia perfect service! Thank you ladies!"

"The staff here are the most helpful I have ever encountered. Shout out to Nicole & Kia! The facility is the best storage in the city."

"One of the best! The facility is always clean and accessible. And not to mention, they have some of the best people working there. Nicole and Kia were so helpful and their customer service was A1!"

"Nicole was incredibly helpful (and patient) solving my resetting of credit card for auto pay. With employees like this I am seriously considering buying their stock. Customer service is key to successful business!"

"Nicole and Pat great service!"

"Had an amazing experience! Nicole is the best! Easy easy easy. Thank you so much! Highly recommended"

"Friendly staff and amazing service.💯"

"Nicole and Kia are the best, great customer service and very professional... Thanks 😊 Tim"s Last Minute Moving"

"Nicole is the best!!! Had a wonderful experience storing here and highly recommend their services. Will come back here if needed in the future."

"Great storage place with a very pleasant and helpful staff, especially Kia. Very professional and nice!"

"Nicole is best Manager 😎💖"

"First time using a storage company, and the experience has been phenomenal! Nicole, Patrick, and Kia are the most kind, welcoming, and helpful group of staff. They have earned a loyal customer, due to their outstanding service and helpfulness."

"This place and staff get an 11/10. The team there of Kia, Patrick, and Nicole were so welcoming, helpful, and radiated infectious energy. I left feeling like I made 3 new friends that I’m excited to come back and visit! The space is very clean and organized as well. Super affordable too! Would hands down recommend this to anyone looking for a storage facility."

"Nicole and Patrick are very nice! Nicole is so sweet and she helps us to get the best deal and the experience was great! Beyond excellent! Highly recommend this location!!!"

"Great storage with honest, straightforward pricing and payment options. We used one of the smaller storage lockers. Nicole, the store manager at the Long Island City location, helped me and my wife get set up, and she was super sweet! Storage was easy to empty once we wrapped things up and the front gate was easy to access and clean."

"Nicole is amazing! Very helpful! Love use their services and have great facilities!"

"The facility is great, always so clean. The staff is so incredibly helpful and super friendly, especially Nicole!!!"

"Great, secure, and clean. Staff is very helpful and friendly"

"When I first called, there was a long waitlist for space. However, the team of Nicole, Kia and Patrick (I spoke with all 3 at various times) were friendly, professional and competent. a space finally opened, i received. I asked for a few days to get with my company stakeholders which they gave me to make a decision. Even though that decision was no, the team remained friendly. I would go back to this facility in the future for my needs. -Rick"

"Nicole is awesome! She was very helpful from the beginning to rent the storage and moving out. Storage is very clean!"

"Honestly the nicest staff, great prices, and awesome facilities. Super happy about starting my storage journey here."

"I arrived 5 minutes before closing and Nicole, the manager, was more than happy to welcome me into the facility and sign me up as a new customer. Her kindness, professionalism and willingness to explain every practical and useful detail to me as a new client was just incredible. Her service goes beyond customer service and just shows what a great human being she is. The second day I came back, she introduced me to her coworker, Kia, who was just as kind and caring. The facility is super clean, accessible and everything you would want in a self-storage facility. I came to just store my goods and in the end left with a great experience. Dear Management, Nicole and Kia are extremely resourceful and deserve a promotion."

"Nicole and Kia are great and I appreciate the service I received here! The facility is clean and I have been a customer for several years. Out of all the years I have been here the team here now is phenomenal! Nicole helped me with reservation from the time she called me and was extremely patient with me! Kia helped me as soon I got to the location. Overall excellent experience! Thank you 😊"

"I would highly recommend this location, and the staff is amazing. Jessica Reinoso was so knowledgeable and kind when she helped me get setup with my storage unit and account access. Please ask for Jessica is you are in need of this service the location is very clean and the everything was seamless. Thank you for everything, Jessica!"

"Simply incredible! I've been a customer of this Life Storage location for over a year, and I truly couldn't be happier. From the day I inquired about a unit, they've exceeded my expectations again and again. Not only is the facility clean and well maintained, but the customer service is out of this world! The staff here really cares about their customers. Nicole, the store manager, is simply amazing - she's kind, friendly, professional, and truly goes the extra mile. Whenever I needed help or had a question, I felt like I was in the best of hands. I wholeheartedly recommend them!"

"Simply incredible! I've been a customer of this Life Storage location for over a year, and I truly couldn't be happier. From the day I inquired about a unit, they've exceeded my expectations again and again. Not only is the facility clean and well maintained, but the customer service is out of this world! The staff here really cares about their customers. Nicole, the store manager, is simply amazing - she's kind, friendly, professional, and truly goes the extra mile. Whenever I needed help or had a question, I felt like I was in the best of hands. I wholeheartedly recommend them!"

"Couldn’t be happier with my experience here. The facility is calm and spotless and the customer service is some of the best I’ve ever experienced. Nicole went above and beyond explaining everything and showing me around and was a pleasure to be around. If you need storage in the area you couldn’t do better"

"They are the best"

"The team at life storage in Long Island city is awesome. Helpful over email and phone. And super responsive."

"This facility has the best staff ever, Nicole and Kia where the very best. They were very helpful through the process from beginning to end, and they are the sweetest ever. I've never seen an employee be so kind, helpful, and genuine especially in customer service. The facility is super clean and looks very safe. I recommend this place 100%"

"Transferred to larger unit was quick n easy. Very knowledgeable n provided details thoroughly. Nicol was excellent “”"

"Nicole and Patrick totally saved for day for me!!! Thank you both so much for giving EXCELLENT customer service!! It was and is greatly appreciated."

"Kia helped me greatly to meet my storage needs. Even though she was a new employee she was super kind, knowledgeable, and helpful. She showed me many different spaces until I found the one perfect for my storage needs. Nicole then helped me as well in the office and Patrick helped clean the units I chose very well. Had a great team experience with Kia, Nicole, and Pat. Thank you, Mark G"

"If I could give them 10 stars I would! Moving is stressful and on what I thought was the worst day was completely turned around by Nicole’s bright smile and positive attitude. It was exactly what I needed and she quickly helped me get settled into my new unit. Kia and Patrick - two other employees I have worked with are just as helpful and sweet. The units, hallways and bathroom are very clean and I feel comforted knowing my things are safe in their home away from home."

"Great Facility, Great Staff... Nicole and Patrick are both amazing, she's super helpful and friendly with guests. Amazing Customer Service"

"NICOLE! She totally saved my day today. I haven’t been to the storage in over a year so I was so lost but Nicole was so polite from the moment I arrived and helped me throughout the entire process so efficiently. I also forgot to bring my keys to the storage lock but thanks to Nicole, I could replace the lock to new ones. She cut the lock herself for me- it is such a hard task to cut the lock and physically takes a lot of toll too, but during the whole time she had such good spirit and managed to drill the lock out. Not only that she is highly skilled, she is just such a good person. The whole incident could’ve been dreadful but thanks you Nicole, I actually enjoyed the time at the storage. She was just full of good vibes! Can’t thank Nicole enough for everything today. She is literally the best!! Honestly people like her reminds me that I chose the right storage space because I know I can trust the staff for help if anything happens. Thank you so much again, Nicole!!"

"This storage place is super safe with cameras and elevators access which is super convenient. I want to thank Jessica Reinoso for going the extra mile to help me find out what size storage I needed while being kind and polite !"

"Jessica is a real beautiful and has great patient for her customers, l needed help to get a place for my things and she did help me.Very respectful and smiles to brighten my day.We definitely need someone like Jessica to bring the sunshine to our day."

"The entire staff were courteous, friendly and very helpful. The overall customer service was impeccable. Highly recommend this location."

"Nicole is the best can't complain she does a beautiful job! Kia also is very nice! Thank you ladies!"

"Enough time"

"Cannot recommend a better storage company. The space is so well maintained, and the customer service is exceptional. Nicole and Patrick were so helpful, courteous & knowledgable. A super experience from beginning to end, showing me various units until I found the perfect match. A+!"

"Perfect! Nicole is awesome!"

"Nicole and Patrick very nice! Thank you 😃"

"Muy bueno y la atención buena la persona que me atendió es bien gracias Jessica"

"Best Service ever.... Hands down Nicole, Jess and Patrick are the best humans beings alive. Will definitely recommend my friends and family about this location"

"All went super smoothly and Nicole at LIC is a gem! Thanks for everything."

"Jessica was so helpful. Took the time to walk me thru the facility and was extremely knowledgeable. Answered all my questions and I am happy to say I am a new client thanks to her!"

"Jessica Reinoso was very pleasant, she's very talented and very amazing at treating customers, she makes sure she's giving you all her attention and makes you feel comfortable around her. She's very professional and gifted."

"Super! customer service is amazing! Nicole and Jessica made the set up so smooth that helped me feel safe and supported after all the stress of moving artwork after the hurricane flooded my studio. The facility is clean!"

"I wanted to share the very positive experience that I have had at this facility. It is very clean and modern, and has flexible access hours. But I also want to mention the extremely hands-on staff who are not just diligent and competent, but also friendly and easy to deal with. (Particular thanks to Nicole and Patrick!)"

"This is by far the best storage facility in NYC , best prices and phenomenal customer service , Nicole , Patrick and Jessica took excellent care of me ! Would definitely recommend to anyone who needs good storage and excellent customer service ."

"Jessica and Nicole are amazing human beings! So incredibly helpful, Jessica went out of her way to show me multiple units to make sure I had all the information before making a choice. They’re professional, lovely to be around, and really make you feel taken care of."

"Jessica was amaze helping us look for a perfect unit. 😃"

"Big thanks to Nicole for taking the time to sign me up for a last minute storage and show me around!"

"Nicole, Jessica, and Patrick are genuine people who run a tight operation. They’re on the ball with communication and were able to get me a great deal on a bigger unit. I only needed to store for a month and change, but I would definitely go back in the future for the customer service alone. The extended access hours are also really helpful and part of the reason we opted for this spot. They understand the assignment!"

"This facility is clean, well-maintained and easily accessible. The quality of the facility is only surpassed by the care and dedication of the staff. I would highly recommend Life Storage - Long Island City to anyone. Thank you so much, Nicole!! I can't say it enough."

"Jessica and Nicole were extremely helpful and nice and were very informative about my move-in. This is a really great storage location."

"Life Storage was great. It served my storage needs when I was living in Greenpoint. High security and long access hour made it a great choice. Jessica and Nicole were very helpful."

"Wonderful experience! Nicole and Jessica are really nice person. They explained everything clearly. Best storage they I have had"

"Where do I beginning, from professionalism to personality this location tops any other I have visited. There’s nothing like going into a business and the employees always welcoming you with kindness and respect. Always very informative and caring of your needs. I would like to thank the two front ladies Nicole and Jessica for going above and beyond and treating me with all the respect every customer deserves.If your are indeed looking for a storage location I recommend this specific one hands down ."

"Ok, so we went to life storage with a reservation beforehand, but due to some system problem it didn't find our reservation. Just when I thought my heart was going to stop, the asst store manager Jessica came to the rescue. She didn't just shrug and leave us in the lurch, but really worked through the problem and figured out a solution for us, and that solution worked perfectly for us. The next day she followed up with us like she said she would, and got everything ironed out and settled for us. Throughout the process she was all smiles, and very assuring ( I was half panicking), you can tell she was trying her best to help us. Thank you Jessica!!"

"Jessica in the LIC location was great and very helpful."

"I really like Nicole the manager, she took care of me from the beginning til I moved out, made me feel really comfortable and taken care of. The facility is clean and well maintained. Highly recommend!"

"We got into a storage unit in a timely way after a quick phone call. We had a car full of belongings when our initial unit in another local storage house fell through. I spoke to Nicole in the LIC LifeStorage facility and she was patient, kind and knowledgeable. She acclimated us quickly and answered any questions we had. Thanks to Nicole and LifeStorage for making our move easier!"

"Great service! The Lifestorage team followed up before the move in date. Walked me through the process. Then had a super quick check in. Easy unloading. Jessica, Nicole, Patrick. They’re all awesome!"

"Excellent, helpful staff!"

"I have been a customer at Life Storage since 2018. I went yesterday to transfer my unit to a smaller one. Nicole was amazing! She showed me the different units available and she went out of her way to help me move my boxes from one unit to the other. She was extremely pleasant and helpful can’t say enough how thankful I was for her help. Thanks Nicole!"

"Really amazing, hardworking employees here. Kind, courteous and so very helpful. Highly recommend!"

"Dear Nicole and Patrick, I would like to thank you for everything. It’s was fun and quick! I appreciate your help, support and professionalism. See you soon, stay safe."

"This place is Nice and clean. Jessica has great customer service and always greets you with à smile."

"Jessica and Nicole were amazing. My mom was moving her stuff into the storage unit, and was very frantic with having to deal with everything. They were both so patient and helpful. They showed us everything we needed to do multiple times, and made sure we got everything set up. 10/10 best customer service I have ever had."

"Great location and very clean. The staff is also extremely helpful and friendly, especially Jessica and Nicole. Thank you!"

"The Long Island City Life Storage is the best storage facility I have used. Very clean, longer access hours, and the customer service was outstanding. Thank you Jessica for all your help."

"Great service! Pat & Nicole were terrific and efficient!"

"This was an amazing place to store my stuff. The space was clean, well lit and easy to navigate. The staff, especially Nicole and Patrick were very helpful with my checkout. I could do all my booking online which was also convenient for quick access. They were flexible with my check out date and even refunded me when I left early even though they didn't have to. I could not reccomend this place more for your storage needs!"

"Nicole and Jessica were incredibly helpful and well-informed. They provide amazing service and maintain a very organized and clean facility. I would recommend this facility to anyone. In fact, I was offered a deal with UHaul because we used one of their vehicles, but decided to stay with LifeStorage in Long Island City because of the quality of the space and the friendly, reliable service their team provides. Highly recommend!!"

"Thank you Nicole, Jessica and Patrick. You guys were super helpful. I’m glad I decided to move from MakeSpace to you guys. Thanks for making my day. Stellar customer service! 😊💪🏾"

"If you have Nicole helping you, your in great hands!!! Both Nicole and Jessica were awesome!!! Thank you for all the assistance with getting my unit and helping with any questions I had ladies. Your customer service skills and assistance are very much appreciated !!!!!"

"Nicole and Jessica are amazing! They have been kind, helpful, and entertaining every time that I have visited my storage unit. The facilities are well maintained and the staff courteous."

"Jenny was fantastic. I wanted to upgrade my storage space and she was very helpful with informing me of my options and getting it done."

"Jessica was very helpful when I moved out. Great storage space as well"

"I got my unit room today and I was very satisfied with the attention and excellent service of the staff specially Jessica reinoso very polite and professional!!!!!"

"Patrick & Jessica are super smart and helpful. I really appreciate their assistance. Also like the ease of Life Storage and Vince ice of this location."

"Above and beyond is the customer service I received from Jessica and Patrick yesterday. Moving from FL I was stressed enough. They assisted in finding me the perfect size unit and best price. They both exceeded my expectations of customer service from a storage facility in NY! Thank you again Jessica and Patrick for making the final piece to my move less stressful!"

"Jessica went above and beyond to help us and would highly recommend Life Storage"

"Amazing customer service! Jess was awesome, very helpful."

"Jessica was very professional in her work very people person loved her customer service great employee."

"Nicole & Jessica were extremely helpful in helping me find a great storage space for my storage needs. Nicole showed me many units that interested me so I could pick out the perfect one for my needs. It was extremely helpful. The checkout process with Nicole & Jessica was a breeze and very professional. Thank you so much ladies! - Mark"

"We started using this location of Life Storage four years ago and have been there ever since.  Mary was our original point of contact and she was helpful and kind every time we came to our storage unit.  Recently we came in to upgrade our storage unit - Mary was no longer there, but Jessica and Nicole were the two AMAZING women who helped us, and they seriously are amazing.  They are so sweet, kind, warm, professional, efficient and friendly and are SO SO helpful.  They answered all of our questions patiently and calmly, giving us all of the information that we may need.  I look toward to seeing them every time we go to the storage unit as they feel like old friends.  Love both Jessica and Nicole and the level of the service that they provide is exceptional.  Life storage is easy and we enjoy doing business with Life because of Jessica, Nicole and previously Mary."

"Nicole and Jessica where nothing but courteous, professional and extremely nice! They helped me out with all my storage needs. They went above and beyond where other storage facilities are too busy to help out a customer! I look forward to doing business with them again! I highly recommend!! Thank you for making everything go so smoothly!"

"Great experience here! Nicole was able to help get me set up despite my tight schedule. Would definitely recommend"

"When the week was at its worse, I was granted "the most" mercy through the services of Life Storage. I'd just moved to the city of NYC and had a rough transition with housing and needed a quick solution to a problem of storing my belongings. The great service started via the telephone and she immediately connected me with the main office which was already set up for what I needed. The manager reached out immediately and I was instantly welcomed with the most hospitality I'd seen or experienced since moving from Mississippi. I met with the manager and she was just phenomenal in interaction and meeting my direct needs. She made everything so simple and answered every question I needed to know about the time of operation, layout and procedures of the facility. I was very happy with the location, pricing, and the hours of operation as well. Overall this was a very convenient transaction and encounter that I am so glad that I made the choice to do business with. This encounter was the first positive experience I had all week. I am very appreciate of the effort and kindness that was given by the manager even on a Saturday morning. If I ever need service of storage again, I will make sure I come to this location. I recommend this to anyone who needs fair pricing on starage in the area. Thanks so much for everything."

"Needed a unit for 3 months for college storage. Was notified that our unit was scheduled for demolition 3 weeks before we needed to move out. No mention of that when renting unit. No offer to move to a different unit for those 3 weeks. We live in New York and storage unit was in Virginia so we had to scramble to get moved out in time. Then they had the audacity to send me a bill for the month the unit was to be demolished with an INCREASE in price!! Unbelievable!"

"I like the storage it’s always clean the ladies that work there are Very polite . My amazing son Peter Caba recommend me to them Thank god for him"

"Nicole is plain and simply the best. Incredible customer service, very nice facility and great price. Definitely would recommend to anyone in the north Brooklyn or LIC area."

"Great experience! Nichol and Pat help me a lot while my card had issues. It is totally trust-worthy place to store my things."

"Nicole and Pat helped us! The place is very clean! Very profesional and awesome customer service!"

"The place is great, and Nicole (the lovely lady at the front desk) is the best! Super professional and welcoming. Go say hi to her if you’re around!"

"Can’t say anything negative about Life Storage LIC. Super clean super well kept. Nicole and Jessica are always around always helpful and on their game. I’ve used plenty of other storage units before for my job and I can’t say that any unit has had a store manager as attentive and friendly as Nicole is every day. Great unit great people all around! Highly recommend using Life Storage in LIC!"

"Great place to store my stuff! Nicole was very helpful when I got there and took me through the whole process. Wouldn’t trade the experience for anything else!"

"Super helpful staff, very convenient location all around great experience"

"Service was great and the manager was very helpful"

"Jessica was great in helping with out unit! Even gave us water on a hot NY day."

"happy with everyone's attention, but especially Miss JESSICA, she took better care of me and gave me a good treatment, thank you very much"

"Everyone in the office was extremely friendly snd helpful. We spoke with Patrick quite a few times to find the right unit for us and he was extremely accommodating and helpful. I would recommend to anyone!"

"The customer service is amazing - Nicole is a true gem and wants to work with you so you can have the best experience possible! The building itself is clean and secure, the price point is great, convenient location, I cannot recommend this storage option enough!"

"Best customer service ever! I would give 10 stars if I could."

"Great attention to customers,u should ask for Nicole!!!.."

"I had a delivery here today but the best part about this stop was Nicole. Super nice and made sure I had water for this hot day. Thanks again!"

"Nicole and Patric they excellent one of a kind costumer service 😊"

"I've honestly been surprised at how easy storage has been with this life storage location. It's clean and very accessible, there have been no hidden fees, and most importantly, everyone I've talked to here has been shockingly courteous and helpful, most recently Jessica. Whatever it is they're doing here, it's working."

"I highly recommend Life Storage, Nicole and her team are wonderful, super competent and helpful. Storage space is spotless and easy to access. Made my life much easier!"

"I had a storage unit here for about a year, and I was SO pleased with the experience. The space is clean and very well maintained, prices are reasonable, but I have to say the best thing about this place is the staff - Nicole was always SO unbelievably helpful when I needed to move units and shuffle my things in and out - I was honestly sad to move out because it meant I wouldn’t see her anymore! Huge thanks Nicole and Life Storage!"

"This storage facility is great due to the great employees they have there. I have been storing there for 3 years now and Nicole is a constant delight and always willing to help. Her attitude is always positive and she looking to make your day better with every interaction."

"Ms. Jessica Reinoso was very professional with the articulate words she desiminated to me regarding the unit I had a question about. Her exceptional service wanted me to get the unit, but the price point and insurance information was a big disappointment and a huge let down. Without the amazing experience with Ms. Reinoso I would’ve walked away from the establishment."

"I had to help a friend clear out their storage unit at the queens location. Jessica and Nicole were working and were both SO amazing. They gave me all the information I needed, kept me comfy while I waited for the movers, and were informative and helpful the whole time. You’re in good hands with those two at this location"

"I came to l life storage a week before my move. Nicole was super helpful very knowledgeable and showed me all the units that might fit my need. At the end Nicole help me get the best Unit/deal for me. The day of my move Nicole and Jessica Help me with all the paperwork and moving into my storage unit. I would highly recommend using life storage Long Island city great facility amazing service!!!"

"Great customer service from Jessica and Patrick"

"Trust the reviews. We’ve used different storage facilities around NYC, and the customer service + overall set up here has been the best. Nicole, Jessica, and the entire team go above and beyond to help make your moving/storage day less stressful. The only improvement would be to have more carts for busy periods, or some sort of check in/check out for the carts after the office is closed."

"At this storage place, I have a very courteous lady named Jessica who made my tasks lighter with clear explanations. It took just few minutes and I was able to understand everything I need to feel safe that my belongings are in a safer environment. She just skilled to make your experience stress free. Thanks for your kindness!"

"The staff here is amazing and the facility is clean. I would recommend. Nicole is the best!"

"Jessica has been very helpful with the entire enrolling process — very, very professional. Great storage spot."

"Jessica was incredible!! The facilities are so clean and she went above and beyond to make sure I had everything in place:) Thank you so much Life Storage LIC!!"

"Jessica and Patrick are very friendly and profesional. Great customer service, thank you !"

"Nicole and Patrick were great! Thank you for your help! Building is well kept and clean!!!!"

"Jessica y nicole las mejores en atención alas personas q usan sus servicios de storage gracias"

"The location in Florida that we use is very clean and easy to access. The man who runs the shop is moderately friendly. What upset me recently is when I was in the hospital for surgery on the same day my billing CC# expired. Life Storage spent two days calling and emailing me incessantly to get new payment info. I was less than 48 hours overdue for payment. I find that to be obnoxious, and reflects badly on their business."

"What can I say. The team at the Long Island City location for Life storage is one of the best. Jessica and Nicole are amazing. They always greet you with a smile and go the extra mile to make your experience perfect. Jessica even helped me to jump my car when it died outside the store. Thanks again Jess and Nicole. You guys are the reason we have about 15 units there and more to come"

"Nicole, the manager of this branch at Life Storage, is an incredibly helpful angel of a human being. Finding a storage unit can be terrifying and overwhelming, especially in New York, but one phone call with her and I instantly felt at ease. She recommended amazing movers and ensured that she was personally there to greet me while I moved items into my unit. Every moment of my experience working with life storage, Nicole in particular, has been effortless. As someone who has spoken to other storage facilities in the area, I can say with confidence that Life Storage offers unbeatable customer service. Never thought I’d enjoy this process so much! Highly highly recommend!!"

"Nicole at life storage is a life saver!! The space is so clean and she is amazingly welcoming. I was so nervous to trust my items in a new space and she went above and beyond to make me feel comfortable!! Highly recommend"

"Excelente servicio al cliente. Muchas gracias Jessica."

"Nicole the manager is Amazing Great help"

"Easy load in and out. Clean facilities and the staff is great!!! Friendly and helpful."

"It is a pleasure doing business with Life Storage. The manager made the entire process easy to navigate, explained the rental contract with complete clarity and made us feel very welcomed. Top to bottom, the place is spotless and secure and the service was stellar. A good price point and an inviting space--what more could you ask for?"

"Store manager Nicole is very professional and kind to deal with. Her level of professionalism and service excels all my expectations."

"My husband and I utilized this location's services for just about three years and I have to say that Nicole and Jessica really went above and beyond, during the times I needed assistance. They are both incredibly pleasant and patient women, considering the stuff I've seen them have to deal with. We appreciated their assistance so so much."

"Nicole was a great help makes everything really easy and extremely helpful."

"Lifestorage is the best lic"

"Highly recommend LifeStorage! We have been with the company for 4 years. Nicole accommodated my husband and I in choosing the right storage unit after downsizing. The staff was very friendly and addressed all our questions and concerns."

"I was so stressed about moving out of my apartment and not having anything to do with my stuff while I waited for my new lease to start, but Nicole at Life Storage was such an amazing help to me. She was extremely friendly and funny, and was so accommodating about moving my stuff in and making sure that I had everything that I needed. Some people are just meant for customer service and Nicole is absolutely one of those people. I am so relieved to have chosen Life Storage and I will absolutely use them in the future if I ever need storage. And to Nicole, THANK YOU!!"

"We absolutely love this storage unit facility!!! Jessica has been incredibly helpful and answered any questions we had. The facility is extremely clean and easy to access. Highly highly recommend getting a unit here!! It's always a pleasure coming here because everyone is so nice!"

"Nicole was outstanding!!! Always helpful and the facility is great!"

"I did fair amount of research and found out that Life Storage is offering the best prices as well as quality space along with secure storage experience compared to the rest of competition. Just to note, Nicole was super friendly and helpful to set me up with my first rental experience. Thank you Nicole."

"Working with Jessica has been great! She’s pleasant to speak with and always has the sneers to any questions I have."

"I JUST FOUND THIS STORAGE SPACE AND IM ALREADY IMPRESSED. FRIENDLY STAFF ESPECIALLY THE MANAGER MS.NICOLE. SHE HELPED ME SET UP EVERYTHING AND I DIDNT FEEL RUSHED OR OUT OF PLACE. ITS DEFINITELY CLEAN and NOT ALOT OF STRANGERS HANGING AROUND, I WOULD DEFINITELY RECOMMEND THIS PLACE TO ANYONE LOOKING FOR STORAGE SPACE-COME HERE"

"We write reviews, promote your companies Guaranteed confidentiality and quality of reviews All accounts of real users, with reviews and friends Yelp accounts of real people, accounts from 2008 to 2018 If the review is removed, we will replace it with a new one for free. Contact us [email protected] 10 reviews on Yelp = $ 350 20 reviews on Yelp = $ 550 50 reviews on Yelp = $ 1300 Reviews on googl 10 reviews in googl = $ 250 20 reviews in googl = 450 $ 50 reviews in googl = 1000 $"

"Nichole was great and extremely helpful the entire process. Excellent costumer service. Super clean place and easy to access. Highly recommend it!"

"Nicole D Mason. She helped me at all times and it was very easy to fix my things. She is fantastic."

"Very friendly staff and the spaces were clean. Nicole was amazingly accommodating and professional. Highly recommend this location."

"I have been using this facility for almost 3 years now and the service is always five stars. Nicole ( the manager) and Jessica are always there with a smile and willing to go above and beyond to help out the customers. They always wow me on how nice and helpful they can be. I would definitely recommend this spot to anyone in need of a storage facility."

"I would highly recommend Life Storage LIC for those that need storage in the NY area. The facility is clean and easy to access. But on top of that, Nicole and Jessica, the two team members that I interacted with, are incredibly helpful. They clearly care about their customers and were thoughtful, kind, and creative in helping me navigate a number of different moves in and out of the unit. Couldn't have asked for a better experience."

"Jessica was super helpful! She went above and beyond to give us an excellent customer service. what an exemplary employee!"

"Super friendly staff!"

"Jessica is so nice, caring and friendly. Great customer service, thank you 😊"

"Jessica helped me perfectly. Made the process easy for me. Professional and a real people person. I recommend this facility 10/10"

"Life Storage is amazing.  Jessica and Nicole were so incredibly nice and treated us fantastically!   Would highly recommend!!"

"Life Storage is amazing. Jessica and Nicole were so incredibly nice and treated us fantastically! Would highly recommend!!"

"ALWAYS CLEAN WITH IMPECCABLE SERVICE. Especially if you get service from Nicole. 👍🏾🤘🏾"

"Highly recommend Life Storage! Moving and storing is a huge headache, and Nicole at Life Storage made it as painless as possible. She was very patient in explaining options/pricing, helped me figure out what I needed, and was always available (or quick to call back) when I had questions. The day of the move, she and Linda helped everything go smoothly (and even lent me a charger and a chair for an emergency work meeting). The space is clean, well-kept, and easily accessible."

"Great Service, I called right at closing time to figure out some moving details and Jessica spent time helping out even though she was off the clock. Both her and Nicole were very helpful making a stressful moving process easy and simple."

"Great experience so far! Jessica was friendly and helpful in getting us set up for a quick move in."

"I cannot say enough good things about my experience with LifeStorage. Nicole, the manager, went above and beyond to accommodate me while I moved some of my stuff out. It took me several hours, and Nicole helped handle logistics with vehicles and other Tennants. She also offered a bottle of water when it was apparent I was parched. It was a nice departure from my typical experience at my other units. A+ WOULD RECOMMEND"

"Such friendly service! Nicole is friendly and knowledgeable! An amazing person to represent this company! Clean building and easy to get in and out quickly. I moved recently and live much further away but because this Life Storage is so great I am happy to spend the extra time. 5 Stars!!!"

"Nicole is a very professional and nice person. She really helped with my heavy duty, can’t imagine today without her! 😭😭😭😭😭I’ll recommend this storage to all my friends."

"Nicole D Mason is a lovely person. So enjoyed her services. I will be recommended it to my friends."

"Great customer service from Jessica."

"Jessica and Nicole great customer service. Every polite and helpful. If you going to store anywhere store here 5211 29th st in queens"

"Jessica and Nicole are the best ever, I had the best experience with them- they are Keepers for sure :))"

"Jessica had excellent great customer service"

"Great customer service, thank you Jessica!! 😄"

"Great storage and awesome customer service provided by Jessica!"

"El servicio de la senorita Jessica es exelente y la manera de tratar a los clientes unico gracias por todo"

"Nicole & Jessica were amazing and awesome workers they help me much more then needed"

"Nicole and Jessica are amazing!!! I highly recommend this location!!!!!"

"Nicole and Jessica were amazing upon arrival! Great customer service!"

"Very Professional!! Could never been better assisted.. Girls made my day!! Thank you Very Much Nicole and Jessica!!! ☺️☺️"

"I just LOVE the team at Life Storage in LIC. I just got off the phone with Nicole to ask her about a question about my account. She not only listened to my concerns after I received an email from corporate but explained what the billing issue was by referring back to my contract and went above and beyond to provide a solution. I started renting back in December, and I am blown away by how she remembers me five months later since I joined as a customer. Renting a storage unit here is not transactional; it truly feels like you are building a relationship. Their team really cares about you and provides incredible service. Nicole is so awesome and cannot wait until I can see her again in person! Just being in Georgia for almost half a year, I know that my belongings are safe with Life Storage. Cannot recommend them enough...especially if you are looking for a longterm rental option."

"Nicole and Jessica were incredibly helpful and very nice! This is the kind of personal and detailed attention that keeps me at this Life Storage branch :)"

"Nicole and Jessica have been the best employees. They have been the most helpful individuals with my storage. The facility is very well maintained. The girls always ensure the restroom and the entire facility. I would recommend this place to anyone and everyone"

"Great place I highly recommend it, the service and management Jessica and Nicole are the best. The facility is well maintained, one of my favorite things here at the facility the ladies are constantly cleaning the the facility. Thank you"

"Clean building and Nicole is very friendly!"

"Great customers service from Jessica and Theo. I definitely highly recommend LIC for your storage needs. Thank you ladies for assisting me in finding storage and answering all my questions."

"Jessica is awesome this place is great"

"Jessica is amazing"

"I had an amazing experience with the manager Nicole who was extremely helpful, knowledgable and attentive. She made the entire process a lot easier and her friendly and positive attitude took the stress out of the moving process. Would highly recommend the location and the staff."

"Convenient location in Long Island City off of Borden right by the highway. Big facility with tons of size options. Nicole and Jessica were super helpful in walking through every step of the way from showing the unit to the elevator use/code, times, entrances, etc. The registration process was quick as well and they called earlier in the day to confirm my reservation. Friendly team and great facility. Highly recommend if you are looking for storage."

"Great location and access. Jessica was great - polite , answered all my questions and did walkthrough with me. Very happy with the service!"

"I highly recommend Life Storage. I always receive excellent assistance from employees like Jessica and Nicole. Clean and affordable storage."

"Excellent service and storage! From enquiring to actual move in and now moved out; service have been too notch with everyone I have dealt with. Nicole and team is the best, she has wonderful memories and addressed all my questions and made things so smooth. This storage has a truly “controlled temperature”, meaning it’s air- conditioned at the right temperature where you don’t feel stuffy at all when you are in there packing for hours! Highly recommend this place for anyone looking for storage in LIC!"

"It’s amazing service."

"Nicole was fantastic - I couldn’t sing her praises enough for her help from start to finish. My bf and I had a complicated move out of his storage unit (we’d lost our lock keys), and she was extremely detail oriented in the information she provided as well as providing excellent customer service throughout the process. She turned a stressful situation into a smooth and painless transition during an uncertain time!"

"Nicole and staff are awesome! They always provide superior customer service. The facility is always clean and they take proper precautions to remain in COVID guidelines."

"Jessica and Linda very professional and attentive beautiful workers love the service"

"Jessica was EXCELLENT! Wow what outstanding customer service!!! I recommend this service to everyone who needs storage. Jessica helped me and my movers make a quick pick up And exit and than graciously closed my storage case. What a wonderful staff!!! My name is Kenny T"

"Jessica was very helpful."

"Jessica was great helped a lot very detailed"

"Best self storage facility in Long Island City!! Such an amazing customer service! Nicole, the manager, was super helpful in making sure we received the right kind of storage for what I needed as I was transitioning between apartments from one NYC borough to another. Her entire staff has been so kind and helpful throughout the whole process with me and my father, and Nicole even worked to get us the best rate and promotions! The facility itself is brand-new, super clean and well maintained. The move-in process was smooth and without issues, and they also provide the option to hold an extra key for your lock in a secured box in case you lose your key to your lock. All around excellent experience. I would definitely use Life Storage again in the future. Thank you so much!"

"I had been avoiding dealing with getting a storage unit and finally broke down and called Life storage for a quote. Right from the start I knew these guys would be great. Excellent customer service. Beautiful clean facility. When I had an issue, Nicole and Jessica helped me deal with it quickly and professionally. Seriously this place is the best don’t hesitate if you’re considering a storage unit. The customer service is beyond anything you would expect. Nicole has called me from her personal cell to make sure my issue was handled. She goes above and beyond. And I priced rates in the area and Life was by far the least expensive."

"If you are the slightest bit hesitant about getting a storage unit let me assure you THIS IS THE PLACE. As soon as I went in for a quote I knew this place was gonna be great. Excellent customer service and a super clean facility. I had an issue and Nicole and Jessica immediately handled it for me. I can't say enough good things about this place and Nicole. She goes above and beyond and I couldn't be more pleased with my entire experience at Life. They are also for sure the best price in the area.  I seriously can't believe how great a storage facility can be - who knew."

"Nicole was amazing. She made sure everything was correct. I booked the wrong space at first and she fixed it asap! Definitely will be using this space and would reccomend."

"This facility has a museum like quality to it. It's like the MOMA of all storage units. The manager Nicole is not only super kind, but she handles everything with the utmost professional care. I write this review with great pleasure! Forgot to mention the world class views of the Manhattan skyline!"

"Nicole was the best! Very accommodating and explained everything in detail. My stuff was safely stored. Thank you!"

"Jenny and Nichole was amazing. Very knowledgeable helpful and professional. Great personality, both ladies. Great customer service ladies. Keep up the amazing work"

"Nicole and Jessica are outstanding, responsive, proactive and take initiatives quite often to make our experience better.. they represent the best we could ask for in service and leadership. This is what makes people stay with a provider. They turned a frustrating subpar experience into a satisfying space improvement. A few years ago we outgrew our offices and moving off of a project mobilization needed to make quick decision chosing a different kind if space A wharehouse space that was conditioned, safe and could fit the more industrial gear that we don't bring to the office. We chose lifestorage as their biggest unit could accommodate our inventory and equipment and the location was proximal to all boroughs and future work. Our unit was the largest on site and we needed the space so we dealt with the issues that came with being under the highway- soot, dust etc. When it came time to reorganize we were frustrated with the soot that we constantly had to clean off of our boxes and equipment. Our inventory is sealed but our tools and gear are exposed to what circulates from the highway and we work with sensitive equipment that needs a conditioned space. Instead of letting us leave, Jessica stepped in and expressed understanding for what we were dissapointed with and she began taking steps immediately to offer us a better space almost as big and with more overhead protection. Her attitude could not have been better. As contractors we understand issues may arise, but how they are dealt with is often the sentiment we all remember. Our issue was dealt with, with compassion, initiative, fast acting strategy and overall achieved effective improvement. Our space is more functional than ever and we can maintain a greatly improved air quality since we made the move. I am supremely impressed with the professionalism, positive attitude and consistent effort to initiate more satisfaction in our experience with the team and the location. Whomever chose these leaders did an excellent service to this organization and its clients."

"Excellent service. Jessica, Nicole and DeLinda were super sweet and very helpful. The space is great too!"

"Came into life storage because I’m moving back to the city and linda was very helpful in walking me through the facility and giving me all the information I needed for my process when I return next month."

"Jessica and Nicole made it seamless in and out, they’re the best!"

"Very happy with the facility and the service. The store manager, Nicole, is very cordial and attentive, always willing to listen and help. Highly recommended!"

"To date I have been using Life Storage and it's former affiliates Westy's and Uncle Bobs for all of my storage needs. My relationship with this company has spanned since Hurricane Sandy. Every experience that I have had has been better each time. Currently I have two units at the LIC location and by far they have exceeded all of my expectations. From price to convenience they go over and above my needs. Jessica Ieinoso is always extremely pleasant and nothing is ever a problem. She accommodates all storage needs and if she does not have the answer she researches the issue until she has the correct answer. Thank you Jessica and the entire staff at Life Storage you make our lives easier. Anthony Tafuri"

"Jessica and Nicole number 1"

"Nicole just helped us lease a space at Life Storage. She was charming, professional and informative. The space looks clean and accessible and is well priced! Thanks Nicole!"

"Nicole mason was a great hostess and help us out a lot we really appreciate it"

"Nicole Mason was a great hostess. I appreciate her help ! I Will tell others about This storage place."

"Nice and clean facility. Nicole was great. You can tell she takes pride in making sure everyone has a good experience."

"Nicole and jessica are the best!"

"Nicole and Jessica are so amazing! No complaints Excellent service I highly recommend them for your service 👍👍"