Storage Units near Queens in Long Island City, NY, 11101

"Jessica is a real beautiful and has great patient for her customers, l needed help to get a place for my things and she did help me.Very respectful and smiles to brighten my day.We definitely need someone like Jessica to bring the sunshine to our day."

"The entire staff were courteous, friendly and very helpful. The overall customer service was impeccable. Highly recommend this location."

"Nicole is the best can't complain she does a beautiful job! Kia also is very nice! Thank you ladies!"

"Enough time"

"Cannot recommend a better storage company. The space is so well maintained, and the customer service is exceptional. Nicole and Patrick were so helpful, courteous & knowledgable. A super experience from beginning to end, showing me various units until I found the perfect match. A+!"

"Perfect! Nicole is awesome!"

"Nicole and Patrick very nice! Thank you 😃"

"Muy bueno y la atención buena la persona que me atendió es bien gracias Jessica"

"Best Service ever.... Hands down Nicole, Jess and Patrick are the best humans beings alive. Will definitely recommend my friends and family about this location"

"All went super smoothly and Nicole at LIC is a gem! Thanks for everything."

"Jessica was so helpful. Took the time to walk me thru the facility and was extremely knowledgeable. Answered all my questions and I am happy to say I am a new client thanks to her!"

"Jessica Reinoso was very pleasant, she's very talented and very amazing at treating customers, she makes sure she's giving you all her attention and makes you feel comfortable around her. She's very professional and gifted."

"Super! customer service is amazing! Nicole and Jessica made the set up so smooth that helped me feel safe and supported after all the stress of moving artwork after the hurricane flooded my studio. The facility is clean!"

"I wanted to share the very positive experience that I have had at this facility. It is very clean and modern, and has flexible access hours. But I also want to mention the extremely hands-on staff who are not just diligent and competent, but also friendly and easy to deal with. (Particular thanks to Nicole and Patrick!)"

"This is by far the best storage facility in NYC , best prices and phenomenal customer service , Nicole , Patrick and Jessica took excellent care of me ! Would definitely recommend to anyone who needs good storage and excellent customer service ."

"Jessica and Nicole are amazing human beings! So incredibly helpful, Jessica went out of her way to show me multiple units to make sure I had all the information before making a choice. They’re professional, lovely to be around, and really make you feel taken care of."

"Jessica was amaze helping us look for a perfect unit. 😃"

"Big thanks to Nicole for taking the time to sign me up for a last minute storage and show me around!"

"Nicole, Jessica, and Patrick are genuine people who run a tight operation. They’re on the ball with communication and were able to get me a great deal on a bigger unit. I only needed to store for a month and change, but I would definitely go back in the future for the customer service alone. The extended access hours are also really helpful and part of the reason we opted for this spot. They understand the assignment!"

"This facility is clean, well-maintained and easily accessible. The quality of the facility is only surpassed by the care and dedication of the staff. I would highly recommend Life Storage - Long Island City to anyone. Thank you so much, Nicole!! I can't say it enough."

"Jessica and Nicole were extremely helpful and nice and were very informative about my move-in. This is a really great storage location."

"Life Storage was great. It served my storage needs when I was living in Greenpoint. High security and long access hour made it a great choice. Jessica and Nicole were very helpful."

"Wonderful experience! Nicole and Jessica are really nice person. They explained everything clearly. Best storage they I have had"

"Where do I beginning, from professionalism to personality this location tops any other I have visited. There’s nothing like going into a business and the employees always welcoming you with kindness and respect. Always very informative and caring of your needs. I would like to thank the two front ladies Nicole and Jessica for going above and beyond and treating me with all the respect every customer deserves.If your are indeed looking for a storage location I recommend this specific one hands down ."

"Ok, so we went to life storage with a reservation beforehand, but due to some system problem it didn't find our reservation. Just when I thought my heart was going to stop, the asst store manager Jessica came to the rescue. She didn't just shrug and leave us in the lurch, but really worked through the problem and figured out a solution for us, and that solution worked perfectly for us. The next day she followed up with us like she said she would, and got everything ironed out and settled for us. Throughout the process she was all smiles, and very assuring ( I was half panicking), you can tell she was trying her best to help us. Thank you Jessica!!"

"Jessica in the LIC location was great and very helpful."

"I really like Nicole the manager, she took care of me from the beginning til I moved out, made me feel really comfortable and taken care of. The facility is clean and well maintained. Highly recommend!"

"We got into a storage unit in a timely way after a quick phone call. We had a car full of belongings when our initial unit in another local storage house fell through. I spoke to Nicole in the LIC LifeStorage facility and she was patient, kind and knowledgeable. She acclimated us quickly and answered any questions we had. Thanks to Nicole and LifeStorage for making our move easier!"

"Great service! The Lifestorage team followed up before the move in date. Walked me through the process. Then had a super quick check in. Easy unloading. Jessica, Nicole, Patrick. They’re all awesome!"

"Excellent, helpful staff!"

"I have been a customer at Life Storage since 2018. I went yesterday to transfer my unit to a smaller one. Nicole was amazing! She showed me the different units available and she went out of her way to help me move my boxes from one unit to the other. She was extremely pleasant and helpful can’t say enough how thankful I was for her help. Thanks Nicole!"

"Really amazing, hardworking employees here. Kind, courteous and so very helpful. Highly recommend!"

"Dear Nicole and Patrick, I would like to thank you for everything. It’s was fun and quick! I appreciate your help, support and professionalism. See you soon, stay safe."

"This place is Nice and clean. Jessica has great customer service and always greets you with à smile."

"Jessica and Nicole were amazing. My mom was moving her stuff into the storage unit, and was very frantic with having to deal with everything. They were both so patient and helpful. They showed us everything we needed to do multiple times, and made sure we got everything set up. 10/10 best customer service I have ever had."

"Great location and very clean. The staff is also extremely helpful and friendly, especially Jessica and Nicole. Thank you!"

"The Long Island City Life Storage is the best storage facility I have used. Very clean, longer access hours, and the customer service was outstanding. Thank you Jessica for all your help."

"Great service! Pat & Nicole were terrific and efficient!"

"This was an amazing place to store my stuff. The space was clean, well lit and easy to navigate. The staff, especially Nicole and Patrick were very helpful with my checkout. I could do all my booking online which was also convenient for quick access. They were flexible with my check out date and even refunded me when I left early even though they didn't have to. I could not reccomend this place more for your storage needs!"

"Nicole and Jessica were incredibly helpful and well-informed. They provide amazing service and maintain a very organized and clean facility. I would recommend this facility to anyone. In fact, I was offered a deal with UHaul because we used one of their vehicles, but decided to stay with LifeStorage in Long Island City because of the quality of the space and the friendly, reliable service their team provides. Highly recommend!!"

"Thank you Nicole, Jessica and Patrick. You guys were super helpful. I’m glad I decided to move from MakeSpace to you guys. Thanks for making my day. Stellar customer service! 😊💪🏾"

"If you have Nicole helping you, your in great hands!!! Both Nicole and Jessica were awesome!!! Thank you for all the assistance with getting my unit and helping with any questions I had ladies. Your customer service skills and assistance are very much appreciated !!!!!"

"Nicole and Jessica are amazing! They have been kind, helpful, and entertaining every time that I have visited my storage unit. The facilities are well maintained and the staff courteous."

"Jenny was fantastic. I wanted to upgrade my storage space and she was very helpful with informing me of my options and getting it done."

"Jessica was very helpful when I moved out. Great storage space as well"

"I got my unit room today and I was very satisfied with the attention and excellent service of the staff specially Jessica reinoso very polite and professional!!!!!"

"Patrick & Jessica are super smart and helpful. I really appreciate their assistance. Also like the ease of Life Storage and Vince ice of this location."

"Above and beyond is the customer service I received from Jessica and Patrick yesterday. Moving from FL I was stressed enough. They assisted in finding me the perfect size unit and best price. They both exceeded my expectations of customer service from a storage facility in NY! Thank you again Jessica and Patrick for making the final piece to my move less stressful!"

"Jessica went above and beyond to help us and would highly recommend Life Storage"

"Amazing customer service! Jess was awesome, very helpful."

"Jessica was very professional in her work very people person loved her customer service great employee."

"Nicole & Jessica were extremely helpful in helping me find a great storage space for my storage needs. Nicole showed me many units that interested me so I could pick out the perfect one for my needs. It was extremely helpful. The checkout process with Nicole & Jessica was a breeze and very professional. Thank you so much ladies! - Mark"

"We started using this location of Life Storage four years ago and have been there ever since.  Mary was our original point of contact and she was helpful and kind every time we came to our storage unit.  Recently we came in to upgrade our storage unit - Mary was no longer there, but Jessica and Nicole were the two AMAZING women who helped us, and they seriously are amazing.  They are so sweet, kind, warm, professional, efficient and friendly and are SO SO helpful.  They answered all of our questions patiently and calmly, giving us all of the information that we may need.  I look toward to seeing them every time we go to the storage unit as they feel like old friends.  Love both Jessica and Nicole and the level of the service that they provide is exceptional.  Life storage is easy and we enjoy doing business with Life because of Jessica, Nicole and previously Mary."

"Nicole and Jessica where nothing but courteous, professional and extremely nice! They helped me out with all my storage needs. They went above and beyond where other storage facilities are too busy to help out a customer! I look forward to doing business with them again! I highly recommend!! Thank you for making everything go so smoothly!"

"Great experience here! Nicole was able to help get me set up despite my tight schedule. Would definitely recommend"

"When the week was at its worse, I was granted "the most" mercy through the services of Life Storage. I'd just moved to the city of NYC and had a rough transition with housing and needed a quick solution to a problem of storing my belongings. The great service started via the telephone and she immediately connected me with the main office which was already set up for what I needed. The manager reached out immediately and I was instantly welcomed with the most hospitality I'd seen or experienced since moving from Mississippi. I met with the manager and she was just phenomenal in interaction and meeting my direct needs. She made everything so simple and answered every question I needed to know about the time of operation, layout and procedures of the facility. I was very happy with the location, pricing, and the hours of operation as well. Overall this was a very convenient transaction and encounter that I am so glad that I made the choice to do business with. This encounter was the first positive experience I had all week. I am very appreciate of the effort and kindness that was given by the manager even on a Saturday morning. If I ever need service of storage again, I will make sure I come to this location. I recommend this to anyone who needs fair pricing on starage in the area. Thanks so much for everything."

"Needed a unit for 3 months for college storage. Was notified that our unit was scheduled for demolition 3 weeks before we needed to move out. No mention of that when renting unit. No offer to move to a different unit for those 3 weeks. We live in New York and storage unit was in Virginia so we had to scramble to get moved out in time. Then they had the audacity to send me a bill for the month the unit was to be demolished with an INCREASE in price!! Unbelievable!"

"I like the storage it’s always clean the ladies that work there are Very polite . My amazing son Peter Caba recommend me to them Thank god for him"

"Nicole is plain and simply the best. Incredible customer service, very nice facility and great price. Definitely would recommend to anyone in the north Brooklyn or LIC area."

"Great experience! Nichol and Pat help me a lot while my card had issues. It is totally trust-worthy place to store my things."

"Nicole and Pat helped us! The place is very clean! Very profesional and awesome customer service!"

"The place is great, and Nicole (the lovely lady at the front desk) is the best! Super professional and welcoming. Go say hi to her if you’re around!"

"Can’t say anything negative about Life Storage LIC. Super clean super well kept. Nicole and Jessica are always around always helpful and on their game. I’ve used plenty of other storage units before for my job and I can’t say that any unit has had a store manager as attentive and friendly as Nicole is every day. Great unit great people all around! Highly recommend using Life Storage in LIC!"

"Great place to store my stuff! Nicole was very helpful when I got there and took me through the whole process. Wouldn’t trade the experience for anything else!"

"Super helpful staff, very convenient location all around great experience"

"Service was great and the manager was very helpful"

"Jessica was great in helping with out unit! Even gave us water on a hot NY day."

"happy with everyone's attention, but especially Miss JESSICA, she took better care of me and gave me a good treatment, thank you very much"

"Everyone in the office was extremely friendly snd helpful. We spoke with Patrick quite a few times to find the right unit for us and he was extremely accommodating and helpful. I would recommend to anyone!"

"The customer service is amazing - Nicole is a true gem and wants to work with you so you can have the best experience possible! The building itself is clean and secure, the price point is great, convenient location, I cannot recommend this storage option enough!"

"Best customer service ever! I would give 10 stars if I could."

"Great attention to customers,u should ask for Nicole!!!.."

"I had a delivery here today but the best part about this stop was Nicole. Super nice and made sure I had water for this hot day. Thanks again!"

"Nicole and Patric they excellent one of a kind costumer service 😊"

"I've honestly been surprised at how easy storage has been with this life storage location. It's clean and very accessible, there have been no hidden fees, and most importantly, everyone I've talked to here has been shockingly courteous and helpful, most recently Jessica. Whatever it is they're doing here, it's working."

"I highly recommend Life Storage, Nicole and her team are wonderful, super competent and helpful. Storage space is spotless and easy to access. Made my life much easier!"

"I had a storage unit here for about a year, and I was SO pleased with the experience. The space is clean and very well maintained, prices are reasonable, but I have to say the best thing about this place is the staff - Nicole was always SO unbelievably helpful when I needed to move units and shuffle my things in and out - I was honestly sad to move out because it meant I wouldn’t see her anymore! Huge thanks Nicole and Life Storage!"

"This storage facility is great due to the great employees they have there. I have been storing there for 3 years now and Nicole is a constant delight and always willing to help. Her attitude is always positive and she looking to make your day better with every interaction."

"Ms. Jessica Reinoso was very professional with the articulate words she desiminated to me regarding the unit I had a question about. Her exceptional service wanted me to get the unit, but the price point and insurance information was a big disappointment and a huge let down. Without the amazing experience with Ms. Reinoso I would’ve walked away from the establishment."

"I had to help a friend clear out their storage unit at the queens location. Jessica and Nicole were working and were both SO amazing. They gave me all the information I needed, kept me comfy while I waited for the movers, and were informative and helpful the whole time. You’re in good hands with those two at this location"

"I came to l life storage a week before my move. Nicole was super helpful very knowledgeable and showed me all the units that might fit my need. At the end Nicole help me get the best Unit/deal for me. The day of my move Nicole and Jessica Help me with all the paperwork and moving into my storage unit. I would highly recommend using life storage Long Island city great facility amazing service!!!"

"Great customer service from Jessica and Patrick"

"Trust the reviews. We’ve used different storage facilities around NYC, and the customer service + overall set up here has been the best. Nicole, Jessica, and the entire team go above and beyond to help make your moving/storage day less stressful. The only improvement would be to have more carts for busy periods, or some sort of check in/check out for the carts after the office is closed."

"At this storage place, I have a very courteous lady named Jessica who made my tasks lighter with clear explanations. It took just few minutes and I was able to understand everything I need to feel safe that my belongings are in a safer environment. She just skilled to make your experience stress free. Thanks for your kindness!"

"The staff here is amazing and the facility is clean. I would recommend. Nicole is the best!"

"Jessica has been very helpful with the entire enrolling process — very, very professional. Great storage spot."

"Jessica was incredible!! The facilities are so clean and she went above and beyond to make sure I had everything in place:) Thank you so much Life Storage LIC!!"

"Jessica and Patrick are very friendly and profesional. Great customer service, thank you !"

"Nicole and Patrick were great! Thank you for your help! Building is well kept and clean!!!!"

"Jessica y nicole las mejores en atención alas personas q usan sus servicios de storage gracias"

"The location in Florida that we use is very clean and easy to access. The man who runs the shop is moderately friendly. What upset me recently is when I was in the hospital for surgery on the same day my billing CC# expired. Life Storage spent two days calling and emailing me incessantly to get new payment info. I was less than 48 hours overdue for payment. I find that to be obnoxious, and reflects badly on their business."

"What can I say. The team at the Long Island City location for Life storage is one of the best. Jessica and Nicole are amazing. They always greet you with a smile and go the extra mile to make your experience perfect. Jessica even helped me to jump my car when it died outside the store. Thanks again Jess and Nicole. You guys are the reason we have about 15 units there and more to come"

"Nicole, the manager of this branch at Life Storage, is an incredibly helpful angel of a human being. Finding a storage unit can be terrifying and overwhelming, especially in New York, but one phone call with her and I instantly felt at ease. She recommended amazing movers and ensured that she was personally there to greet me while I moved items into my unit. Every moment of my experience working with life storage, Nicole in particular, has been effortless. As someone who has spoken to other storage facilities in the area, I can say with confidence that Life Storage offers unbeatable customer service. Never thought I’d enjoy this process so much! Highly highly recommend!!"

"Nicole at life storage is a life saver!! The space is so clean and she is amazingly welcoming. I was so nervous to trust my items in a new space and she went above and beyond to make me feel comfortable!! Highly recommend"

"Excelente servicio al cliente. Muchas gracias Jessica."

"Nicole the manager is Amazing Great help"

"Easy load in and out. Clean facilities and the staff is great!!! Friendly and helpful."

"It is a pleasure doing business with Life Storage. The manager made the entire process easy to navigate, explained the rental contract with complete clarity and made us feel very welcomed. Top to bottom, the place is spotless and secure and the service was stellar. A good price point and an inviting space--what more could you ask for?"

"Store manager Nicole is very professional and kind to deal with. Her level of professionalism and service excels all my expectations."

"My husband and I utilized this location's services for just about three years and I have to say that Nicole and Jessica really went above and beyond, during the times I needed assistance. They are both incredibly pleasant and patient women, considering the stuff I've seen them have to deal with. We appreciated their assistance so so much."

"Nicole was a great help makes everything really easy and extremely helpful."

"Lifestorage is the best lic"

"Highly recommend LifeStorage! We have been with the company for 4 years. Nicole accommodated my husband and I in choosing the right storage unit after downsizing. The staff was very friendly and addressed all our questions and concerns."

"I was so stressed about moving out of my apartment and not having anything to do with my stuff while I waited for my new lease to start, but Nicole at Life Storage was such an amazing help to me. She was extremely friendly and funny, and was so accommodating about moving my stuff in and making sure that I had everything that I needed. Some people are just meant for customer service and Nicole is absolutely one of those people. I am so relieved to have chosen Life Storage and I will absolutely use them in the future if I ever need storage. And to Nicole, THANK YOU!!"

"We absolutely love this storage unit facility!!! Jessica has been incredibly helpful and answered any questions we had. The facility is extremely clean and easy to access. Highly highly recommend getting a unit here!! It's always a pleasure coming here because everyone is so nice!"

"Nicole was outstanding!!! Always helpful and the facility is great!"

"I did fair amount of research and found out that Life Storage is offering the best prices as well as quality space along with secure storage experience compared to the rest of competition. Just to note, Nicole was super friendly and helpful to set me up with my first rental experience. Thank you Nicole."

"Working with Jessica has been great! She’s pleasant to speak with and always has the sneers to any questions I have."

"I JUST FOUND THIS STORAGE SPACE AND IM ALREADY IMPRESSED. FRIENDLY STAFF ESPECIALLY THE MANAGER MS.NICOLE. SHE HELPED ME SET UP EVERYTHING AND I DIDNT FEEL RUSHED OR OUT OF PLACE. ITS DEFINITELY CLEAN and NOT ALOT OF STRANGERS HANGING AROUND, I WOULD DEFINITELY RECOMMEND THIS PLACE TO ANYONE LOOKING FOR STORAGE SPACE-COME HERE"

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"Nichole was great and extremely helpful the entire process. Excellent costumer service. Super clean place and easy to access. Highly recommend it!"

"Nicole D Mason. She helped me at all times and it was very easy to fix my things. She is fantastic."

"Very friendly staff and the spaces were clean. Nicole was amazingly accommodating and professional. Highly recommend this location."

"I have been using this facility for almost 3 years now and the service is always five stars. Nicole ( the manager) and Jessica are always there with a smile and willing to go above and beyond to help out the customers. They always wow me on how nice and helpful they can be. I would definitely recommend this spot to anyone in need of a storage facility."

"I would highly recommend Life Storage LIC for those that need storage in the NY area. The facility is clean and easy to access. But on top of that, Nicole and Jessica, the two team members that I interacted with, are incredibly helpful. They clearly care about their customers and were thoughtful, kind, and creative in helping me navigate a number of different moves in and out of the unit. Couldn't have asked for a better experience."

"Jessica was super helpful! She went above and beyond to give us an excellent customer service. what an exemplary employee!"

"Super friendly staff!"

"Jessica is so nice, caring and friendly. Great customer service, thank you 😊"

"Jessica helped me perfectly. Made the process easy for me. Professional and a real people person. I recommend this facility 10/10"

"Life Storage is amazing.  Jessica and Nicole were so incredibly nice and treated us fantastically!   Would highly recommend!!"

"Life Storage is amazing. Jessica and Nicole were so incredibly nice and treated us fantastically! Would highly recommend!!"

"ALWAYS CLEAN WITH IMPECCABLE SERVICE. Especially if you get service from Nicole. 👍🏾🤘🏾"

"Highly recommend Life Storage! Moving and storing is a huge headache, and Nicole at Life Storage made it as painless as possible. She was very patient in explaining options/pricing, helped me figure out what I needed, and was always available (or quick to call back) when I had questions. The day of the move, she and Linda helped everything go smoothly (and even lent me a charger and a chair for an emergency work meeting). The space is clean, well-kept, and easily accessible."

"Great Service, I called right at closing time to figure out some moving details and Jessica spent time helping out even though she was off the clock. Both her and Nicole were very helpful making a stressful moving process easy and simple."

"Great experience so far! Jessica was friendly and helpful in getting us set up for a quick move in."

"I cannot say enough good things about my experience with LifeStorage. Nicole, the manager, went above and beyond to accommodate me while I moved some of my stuff out. It took me several hours, and Nicole helped handle logistics with vehicles and other Tennants. She also offered a bottle of water when it was apparent I was parched. It was a nice departure from my typical experience at my other units. A+ WOULD RECOMMEND"

"Such friendly service! Nicole is friendly and knowledgeable! An amazing person to represent this company! Clean building and easy to get in and out quickly. I moved recently and live much further away but because this Life Storage is so great I am happy to spend the extra time. 5 Stars!!!"

"Nicole is a very professional and nice person. She really helped with my heavy duty, can’t imagine today without her! 😭😭😭😭😭I’ll recommend this storage to all my friends."

"Nicole D Mason is a lovely person. So enjoyed her services. I will be recommended it to my friends."

"Great customer service from Jessica."

"Jessica and Nicole great customer service. Every polite and helpful. If you going to store anywhere store here 5211 29th st in queens"

"Jessica and Nicole are the best ever, I had the best experience with them- they are Keepers for sure :))"

"Jessica had excellent great customer service"

"Great customer service, thank you Jessica!! 😄"

"Great storage and awesome customer service provided by Jessica!"

"El servicio de la senorita Jessica es exelente y la manera de tratar a los clientes unico gracias por todo"

"Nicole & Jessica were amazing and awesome workers they help me much more then needed"

"Nicole and Jessica are amazing!!! I highly recommend this location!!!!!"

"Nicole and Jessica were amazing upon arrival! Great customer service!"

"Very Professional!! Could never been better assisted.. Girls made my day!! Thank you Very Much Nicole and Jessica!!! ☺️☺️"

"I just LOVE the team at Life Storage in LIC. I just got off the phone with Nicole to ask her about a question about my account. She not only listened to my concerns after I received an email from corporate but explained what the billing issue was by referring back to my contract and went above and beyond to provide a solution. I started renting back in December, and I am blown away by how she remembers me five months later since I joined as a customer. Renting a storage unit here is not transactional; it truly feels like you are building a relationship. Their team really cares about you and provides incredible service. Nicole is so awesome and cannot wait until I can see her again in person! Just being in Georgia for almost half a year, I know that my belongings are safe with Life Storage. Cannot recommend them enough...especially if you are looking for a longterm rental option."

"Nicole and Jessica were incredibly helpful and very nice! This is the kind of personal and detailed attention that keeps me at this Life Storage branch :)"

"Nicole and Jessica have been the best employees. They have been the most helpful individuals with my storage. The facility is very well maintained. The girls always ensure the restroom and the entire facility. I would recommend this place to anyone and everyone"

"Great place I highly recommend it, the service and management Jessica and Nicole are the best. The facility is well maintained, one of my favorite things here at the facility the ladies are constantly cleaning the the facility. Thank you"

"Clean building and Nicole is very friendly!"

"Great customers service from Jessica and Theo. I definitely highly recommend LIC for your storage needs. Thank you ladies for assisting me in finding storage and answering all my questions."

"Jessica is awesome this place is great"

"Jessica is amazing"

"I had an amazing experience with the manager Nicole who was extremely helpful, knowledgable and attentive. She made the entire process a lot easier and her friendly and positive attitude took the stress out of the moving process. Would highly recommend the location and the staff."

"Convenient location in Long Island City off of Borden right by the highway. Big facility with tons of size options. Nicole and Jessica were super helpful in walking through every step of the way from showing the unit to the elevator use/code, times, entrances, etc. The registration process was quick as well and they called earlier in the day to confirm my reservation. Friendly team and great facility. Highly recommend if you are looking for storage."

"Great location and access. Jessica was great - polite , answered all my questions and did walkthrough with me. Very happy with the service!"

"I highly recommend Life Storage. I always receive excellent assistance from employees like Jessica and Nicole. Clean and affordable storage."

"Excellent service and storage! From enquiring to actual move in and now moved out; service have been too notch with everyone I have dealt with. Nicole and team is the best, she has wonderful memories and addressed all my questions and made things so smooth. This storage has a truly “controlled temperature”, meaning it’s air- conditioned at the right temperature where you don’t feel stuffy at all when you are in there packing for hours! Highly recommend this place for anyone looking for storage in LIC!"

"It’s amazing service."

"Nicole was fantastic - I couldn’t sing her praises enough for her help from start to finish. My bf and I had a complicated move out of his storage unit (we’d lost our lock keys), and she was extremely detail oriented in the information she provided as well as providing excellent customer service throughout the process. She turned a stressful situation into a smooth and painless transition during an uncertain time!"

"Nicole and staff are awesome! They always provide superior customer service. The facility is always clean and they take proper precautions to remain in COVID guidelines."

"Jessica and Linda very professional and attentive beautiful workers love the service"

"Jessica was EXCELLENT! Wow what outstanding customer service!!! I recommend this service to everyone who needs storage. Jessica helped me and my movers make a quick pick up And exit and than graciously closed my storage case. What a wonderful staff!!! My name is Kenny T"

"Jessica was very helpful."

"Jessica was great helped a lot very detailed"

"Best self storage facility in Long Island City!! Such an amazing customer service! Nicole, the manager, was super helpful in making sure we received the right kind of storage for what I needed as I was transitioning between apartments from one NYC borough to another. Her entire staff has been so kind and helpful throughout the whole process with me and my father, and Nicole even worked to get us the best rate and promotions! The facility itself is brand-new, super clean and well maintained. The move-in process was smooth and without issues, and they also provide the option to hold an extra key for your lock in a secured box in case you lose your key to your lock. All around excellent experience. I would definitely use Life Storage again in the future. Thank you so much!"

"I had been avoiding dealing with getting a storage unit and finally broke down and called Life storage for a quote. Right from the start I knew these guys would be great. Excellent customer service. Beautiful clean facility. When I had an issue, Nicole and Jessica helped me deal with it quickly and professionally. Seriously this place is the best don’t hesitate if you’re considering a storage unit. The customer service is beyond anything you would expect. Nicole has called me from her personal cell to make sure my issue was handled. She goes above and beyond. And I priced rates in the area and Life was by far the least expensive."

"If you are the slightest bit hesitant about getting a storage unit let me assure you THIS IS THE PLACE. As soon as I went in for a quote I knew this place was gonna be great. Excellent customer service and a super clean facility. I had an issue and Nicole and Jessica immediately handled it for me. I can't say enough good things about this place and Nicole. She goes above and beyond and I couldn't be more pleased with my entire experience at Life. They are also for sure the best price in the area.  I seriously can't believe how great a storage facility can be - who knew."

"Nicole was amazing. She made sure everything was correct. I booked the wrong space at first and she fixed it asap! Definitely will be using this space and would reccomend."

"This facility has a museum like quality to it. It's like the MOMA of all storage units. The manager Nicole is not only super kind, but she handles everything with the utmost professional care. I write this review with great pleasure! Forgot to mention the world class views of the Manhattan skyline!"

"Nicole was the best! Very accommodating and explained everything in detail. My stuff was safely stored. Thank you!"

"Jenny and Nichole was amazing. Very knowledgeable helpful and professional. Great personality, both ladies. Great customer service ladies. Keep up the amazing work"

"Nicole and Jessica are outstanding, responsive, proactive and take initiatives quite often to make our experience better.. they represent the best we could ask for in service and leadership. This is what makes people stay with a provider. They turned a frustrating subpar experience into a satisfying space improvement. A few years ago we outgrew our offices and moving off of a project mobilization needed to make quick decision chosing a different kind if space A wharehouse space that was conditioned, safe and could fit the more industrial gear that we don't bring to the office. We chose lifestorage as their biggest unit could accommodate our inventory and equipment and the location was proximal to all boroughs and future work. Our unit was the largest on site and we needed the space so we dealt with the issues that came with being under the highway- soot, dust etc. When it came time to reorganize we were frustrated with the soot that we constantly had to clean off of our boxes and equipment. Our inventory is sealed but our tools and gear are exposed to what circulates from the highway and we work with sensitive equipment that needs a conditioned space. Instead of letting us leave, Jessica stepped in and expressed understanding for what we were dissapointed with and she began taking steps immediately to offer us a better space almost as big and with more overhead protection. Her attitude could not have been better. As contractors we understand issues may arise, but how they are dealt with is often the sentiment we all remember. Our issue was dealt with, with compassion, initiative, fast acting strategy and overall achieved effective improvement. Our space is more functional than ever and we can maintain a greatly improved air quality since we made the move. I am supremely impressed with the professionalism, positive attitude and consistent effort to initiate more satisfaction in our experience with the team and the location. Whomever chose these leaders did an excellent service to this organization and its clients."

"Excellent service. Jessica, Nicole and DeLinda were super sweet and very helpful. The space is great too!"

"Came into life storage because I’m moving back to the city and linda was very helpful in walking me through the facility and giving me all the information I needed for my process when I return next month."

"Jessica and Nicole made it seamless in and out, they’re the best!"

"Very happy with the facility and the service. The store manager, Nicole, is very cordial and attentive, always willing to listen and help. Highly recommended!"

"To date I have been using Life Storage and it's former affiliates Westy's and Uncle Bobs for all of my storage needs. My relationship with this company has spanned since Hurricane Sandy. Every experience that I have had has been better each time. Currently I have two units at the LIC location and by far they have exceeded all of my expectations. From price to convenience they go over and above my needs. Jessica Ieinoso is always extremely pleasant and nothing is ever a problem. She accommodates all storage needs and if she does not have the answer she researches the issue until she has the correct answer. Thank you Jessica and the entire staff at Life Storage you make our lives easier. Anthony Tafuri"

"Jessica and Nicole number 1"

"Nicole just helped us lease a space at Life Storage. She was charming, professional and informative. The space looks clean and accessible and is well priced! Thanks Nicole!"

"Nicole mason was a great hostess and help us out a lot we really appreciate it"

"Nicole Mason was a great hostess. I appreciate her help ! I Will tell others about This storage place."

"Nice and clean facility. Nicole was great. You can tell she takes pride in making sure everyone has a good experience."

"Nicole and jessica are the best!"

"Nicole and Jessica are so amazing! No complaints Excellent service I highly recommend them for your service 👍👍"

"I was welcomed by two professional charming young ladies namely Nicole and Jessica with heart warming customer service as it relates to the details of life storage facility. Their eagerness to help and assist was really admirable. Thank You For Your Time and Kind Service...NASH"

"Huge fan of this place! Have used them for a while now and it's always easy to access and clean. Jessica was a great help when I had questions and provided awesome customer service."

"Good great service ⭐️⭐️⭐️⭐️⭐️"

"Great service and storage facility. Customer service is immaculate with their people skills. Love this place."

"I had an amazing experience storing my stuff for the last 3 years in Life Storage. The place is very clean, modern and easy to move around. The staff has been wonderful for the whole time that I used their service. Especially Jessica, who was super friendly and made it so easy for me to move out. I’m gonna miss guys, keep up the great work! Cris"

"I have had a space at this location for over a year. The staff is very friendly and thoughtful. The store manager Nicole ever present to answer questions and offer assistance whenever needed. Thank you for providing a clean and friendly environment."

"Nicole and Linda were very helpful in helping me find what I needed and assist me in moving out"

"Excellent customer service they gave me a tour of the storage unit I was interested in they were super helpful answered all my questions definitely a place worth storing your personal belongings in and ask for Jessica she’s extremely helpful!"

"Best storage facility in the area for sure. But these 5 stars are for Jessica at front desk. Amazing!"

"The best customer service .Jessica is the best...ty"

"Jessica was wonderful!"

"We came to load in and sign up on the same day on 03/31/21 , Jessica was very friendly and helpful, everything went very smoothly."

"Nicole, the manager, and Jessica are both so kind and helpful. I changed units and they talked me through the whole process helping make the best choice for me needs! I have been using life storage for a couple of years and each time I need to speak with someone in the office I receive great customer service! Thank you Nicole and Jessica at Life Storage!"

"Lovely girls to work with, so patient, & sweet!!, a pleasure to deal with!! Jessica & Nicole yes,"

"Great experience, Jessica was very nice and helpful"

"Wow, this storage place is the best storage place ever. The staff are so friendly and kind. I spoke with Jessica and Nicole and they really went the extra mile to take care of me. I went to a couple of other storage places near this one and this place was the best by far. This facility has a lot of parking and clean storage. It's not that busy on evenings and weekends, which is usually when I come to store or grab stuff from my storage unit. There's a lot carts to help you move stuff from my storage. This is really a no brainer. I really don't write these reviews but I was so compelled by how helpful and kind both Jessica and Nicole are that I wanted to leave this review."

"People , friendly , informative, place very clean, price very good and locked in before we were ready to move stuff. Nichole was very helpful, answered questions we didn't think to ask."

"Great experience! I’ve rented a unit at this location for close to 2 years and have had nothing but positive things to say about the space. Nicole and Jessica were so pleasant to be around, they are great employees and representatives of the business! I will be referring all of my friends and business partners to this business if they need storage. Keep up the great work (and give Nicole and Jessica raises lol they deserve them)"

"Staff here at Life Storage are very helpful and friendly. Nicole and Jessica have been extremely helpful, their customer services are excellent!"

"Jessica is AWESOME Always there to lend a helping hand, and give great advice. They're the best!❤❤❤❤😁😁😁"

"Hadn't gone in to my unit for about 1.5-2 years. I had my lock drilled by mistake and they were holding keys the whole time for me at the office, and even remembered me immediately by name when I came in to drop a few things off finally. Great people, very accommodating, and I might prefer 24 hr access, but the arrangement is very secure and is still open to you longer than a lot of comparable storage places. Very accessible by car or truck, multiple loading bays, and minimal traffic surrounding the building makes it easy if you have a box truck. Highly recommended."

"I've had nothing but great interaction and service from everyone at Life Storage store #639. Especially Jess, who quickly and efficiently answered all my questions, and who always has a smile and friendly greeting when I'm there. Life Storage is clean, the loading bays are inside so weather doesn't need to play a role in loading and unloading, and Jess and the rest of the staff walk you through the rental process with ease. I highly recommend!"

"Great overall experience. Ask for Nicole the manager...she's the best!! Great attitude and super helpful. She makes you feel welcomed. Place is super clean and well maintained. I always enjoy going there even though I'm just visiting my own junk."

"So far so good. The place is clean and very well taken care of. Jessica was great. She walked me through the whole process in a breeze. She was friendly and very accommodating. She answered all my questions and made sure I understood everything. The only thing I wished was that the upper units were covered at the top, but for the price, you can't beat it."

"Great facility, always clean, the staff are friendly, very, very, accommodating. Highly reccomend this location for storage LIC is they way to go. The manager, Nicole is like no other she is the absolute best!"

"Yoooooo Nicole and T are deadass the best! Super helpful like finding an extra 100 dollars in your pocket! They’re patient and very good at explaining all the options to dummies like myself. They also easy on the eyes so I felt better doing business with them."

"Nicole and Linda were a great help and very friendly! Store here!"

"I highly recommend Life Storage - Long Island City. I'm so pleased to have found them, as I've never used off-site storage before, and the manager, Nicole Mason, and her team made it so simple. There are a variety of options and the prices are very reasonable. The loading bays are secure and convenient, and the large elevators are in good working order and require your passcode to use, which keeps the facility very secure. The entire premises, including the ground floor restroom, is as clean as a hospital. Communication is excellent with management with billing, there are no shady hidden charges and fees, and I felt confident in leaving my valuables at Life Storage. Ms Mason and her staff are professional and friendly, so much so, that if Life Storage were a cocktail lounge, I would be there all the time, because it would always be happy hour. 💥🍾"

"I highly recommend Life Storage - Long Island City.  I'm so pleased to have found them, as I've never used off-site storage before, and the manager,  Nicole Mason, and her team made it so simple. There are a variety of options and the prices are very reasonable.  The loading bays are secure and convenient, and the large elevators are in good working order and require your passcode to use, which keeps the facility very secure. The entire premises, including the ground floor restroom,  is as clean as a hospital. Communication is excellent with management with billing, there are no shady hidden charges and fees,  and I felt confident in leaving my valuables at Life Storage. Ms Mason and her staff are professional and friendly,  so much so, that if Life Storage were a cocktail lounge,  I would be there all the time, because it would be always happy hour."

"I've used a few storage units in the last 5 years (including ones in Boston and New York) and this one by far has the friendliest staff. Everyone here, especially Nicole and Jessica, have been welcoming and really nice when answering any questions and requests I have. I feel comfortable going to the storage unit alone and the units I've had here are all really clean. The rates are much more affordable and don't increase every month, unlike some other storage units I've been with."

"I met Linda at the Deer Park location and she was very helpful. I came in to pay my bill because I wasn’t able to sign in online she was able to assist me with fixing my online account. Great customer service"

"Great value. I'm also very pleased with our experience. Jessica was very helpful and went above and beyond what I would expect."

"This place is very nice and clean. Jessica is an amazing employee, she’s very nice and professional. She answered all my questions and helped me choose the best unit. Her bosses should be very flattered to have her. I highly recommend this storage facility to anyone looking to storage."

"I receive great service every time I visit! Jessica and the rest of the crew go above and beyond and are always friendly. Very clean and a great price. Highly recommended!"

"Amazing storage facility! Very clean and well maintained. Ease of access. Nicole was super helpful in setting us up and waking us through the procedures. Highly recommend!"

"Beautiful places and very good attention 😃"

"I had space with Life Storage LIC for just over a year, and everything from the day I moved in to the day I moved out was seamless. The facility and the units were always super clean, a cart was always within reach, and the space always felt safe and well looked after. A lot of the reviews speak to the wonderful staff members that run this location, and I can only agree! Jessica especially went above and beyond to help me get moved out. Although it seemed like a busy afternoon for her, she personally helped move the final boxes out of the unit when I needed the extra pair of hands. I would highly recommend this location to anyone looking to store in NYC, and will be sure to book a unit here if I will ever need one in the future."

"It is very convince storage. Has introduced 2 friends here. Reasonable price, nice access time, clean space. Jessica is a very wonderful and helpful staff member. Great move in experience."

"Very clean, easy access and the most friendly and attentive customer care by Nicole, best we have seen in a long time!!! We were very impressed by her positive attitude. Very happy we chose this storage, would recommend to a friend."

"This an amazing Storage Facility!! I have been at this location since 2017 and I appreciate Nicole (Manager) and her entire Team. They are Kind, Helpful and always go above and beyond! Thank You!"

"Wonderful customer service - Nicole specifically is a pleasure to work with! Highly recommend for anyone who has storage needs. I've been working with them since 2018 and have had nothing but wonderful experiences."

"Wonderful customer service - Nicole specifically is a pleasure to work with! Highly recommend for anyone who has storage needs. I’ve been working with them since 2018 and have had nothing but wonderful experiences."

"in 29 years being in NYC, Life Storage is THE storage company to deal with. We did business with the LIC store. Nicole was super helpful and her team are just second to none. The facility is clean, accessible, always fitted with carts and the elevators fast and spacious. The temp is always controlled on the floors so your stuff does not get damaged by elements or wide temp movements. Check it out, they always have promos. I rented a 10x7x5 and a much larger one. The loading dock and the large ramps makes it accessible with 26' trucks and that's add on. Cameras are everywhere and the staff is attentive so it is safe. one bad things is their packing tape for moving boxes. They really need to stop selling this packing tape because the glue is of very poor quality"

"Nikcol was very helpful thanks to you guys at life storidge"

"Jessica was so so sweet and helpful!! She personally assisted me with everything I could possibly need & made my experience so quick and easy. I will be exclusively using Life Storage for all my storage needs in the future; the entire staff is great and the facilities are superior to any other storage place I’ve used!!"

"Jessica is an excellent person who knows how to work with people. She has a lot of patience and has a lot of experience .. and the stores are excellent .. and the space is very clean .. I recommend you"

"Great experience. Nicole, Theolinda, and Oz were all very helpful and made a stressful day of moving a whole lot better. Highly recommend for value, cleanliness, and customer service."

"I visited my company’s storage facility in L.I.C, New York. Twice I was helped, by Nicole in the morning and Janet in the afternoon, both young women were highly motivated and professional. They attended to my requests with a great attitude and promptly solved all my issues. Good place, I recomen it."

"Nicole and Daniel are great very welcoming and polite. I just went in for some info and walked out with a unit. They are great."

"This storage facility is clean. The staff is very professional. Highly recommend. Thanks Jessica 👍"

"This storage unit property is amazing. The people who work there are beyond helpful and friendly. We had the pleasure of working with Nicole, Daniel, and Theolinda. Each one was so kind to us. I feel like I haven't had this kind of level of customer service in such a long time and having been in customer service myself it was so nice to feel this way again. They were very knowledgeable and explained everything to us step by step so there would be no way for any kind of confusion. We spoke to Nicole mostly and she was just a breathe of fresh air. Also loved how very clean the property was. When you leave your possessions behind somewhere you want to make sure it's safe and clean, and I definitely felt that way. I would 1000% recommend this place to anyone looking for a storage unit."

"This storage unit property is amazing. The people who work there are beyond helpful and friendly. We had the pleasure of working with Nicole, Daniel, and Theolinda. Each one was so kind to us. I feel like I haven't had this kind of level of customer service in such a long time and having been in customer service myself it was so nice to feel this way again. They were very knowledgeable and explained everything to us step by step so there would be no way for any kind of confusion. We spoke to Nicole mostly and she was just a breathe of fresh air. Also loved how very clean the property was. When you leave your possessions behind somewhere you want to make sure it's safe and clean, and I definitely felt that way. I would 1000% recommend this place to anyone looking for a storage unit."

"Working with Nicole has been an absolute delight! Her customer service goes above and beyond on every interaction. My team and I don't know what would have done without her. The training of exceptional customer service also reflects in the other employees, Daniel, Oz and Jessica. I commend leadership for this outstanding team. :)"

"I have used this facility for over 3 years. It is always clean and the attendants have been very helpful, especially Jessica"

"Nicole and Jessica provide excellent customer service! They make move-in/transfer/move-out/billing smooth. The facility is clean and easy to access. I've used this facility for years and highly recommend it."

"Great experience!! Nicole takes great care of her customers. Highly recommended. If anything, I wish the doors to the storage spaces were wider but minor detail."

"I have been a long-time Life Storage customer, for good reasons. First class service, super nice people, clean, accessible and all around great! We all know that great companies are made of good people."

"I first went to Life Storage a few months ago, and if it had not been for the staff, I definitely would've missed my flight that evening. Nicole helped me get checked in and made sure I was all set up, and Theolinda went way out of her way to help me out with every single thing I needed--even helped me get my gigantic bags up to my unit. Today I went back to retrieve my things, and Daniel checked me in and answered every question I had. I'm not an avid review-writer, but this staff was so phenomenal in every day. They're such genuine, nice people, and they did everything they could to make my experience great. Would rate 6 stars if I could!!!"

"Nicole the Manager at Life Storage is beyond awesome! She is always helpful and very pleasant. I highly appreciate her. Nicole has been respectful of my invisible disabilities and has respected me as a person. When ever I have a concern I can be confident that if she on it it will be handled. Nicole makes sure my needs are met while I am at Life storage. She is always pleasant to me my, home health aides, friends and Guest. Life Storage should be grateful to have such a dedicated manager."

"Very satisfying with this storage facility, it’s clean, good location, good prices and the service is excellent."

"Access 7 days a week from 6am to 10pm with code, and office staff available from 9am to 6pm, except for lunch break from 1pm to 2pm. Clean, easy access & reasonable rates."

"This was my first time renting a storage unit, and ultimately decided to proceed with this location due to how easy it was to book, with my deciding factor being the team. Nicole, who is the store manager, went above and beyond to help show me around and explain how everything works. The facility is clean, safe, and convenient to access, but most importantly, the entire team is friendly and helpful. Oz has been there every time I have had to stop by thus far, always answering any and all of my questions."

"What a clean, easy to use facility. The workers Jessica and Daniel were extremely helpful when register for the locker, then having to switch lockers, then having to try to fit something into the locker! Great service and easy access make this a wonderful place to store anything!"

"This place is the best storage facility! Super clean and secure. Nicole and Jessica are the sweetest staff members and provide such great service and energy. 10/10 recommend!"

"Nicole was magnificent I appreciate the customer service"

"Nicole has very good customer service the service here is wonderful.."

"Nicole and Jessica were absolute sweethearts, excellent customer service and answered any questions that I had! Would recommend to anyone looking for an affordable clean and well maintained storage!"

"The best storage space you can find in the tri-state area! Nicole and Jessica in the office are so kind and helpful, you can't find a better service and a cleaner storage."

"Nicole it's the best. Best place ever."

"I felt super safe and confident, Jessica and Nicole took care of me, they are nice girls , kind and pleasant girls..."

"I had the best experience while renting my unit from Nicole and Ajai. They were both super helpful and responsive while figuring out what size unit was best for me and setting up my account. Since then, I have not had any issues with the facilities. The place is well looked after. Really a great facility and staff!"

"I rented for the 1st time with Life Storage in Long Island City last week and the person at the office Nicole could not be more helpful. She was fantastic and the service was first class. Great asset for the company. The facilities were spotless and very well organized. I'm very happy with my decision to use them rather than the competition across the street."

"I cannot say enough about Life Storage in LIC - my experience here has been really incredible. After realizing I would have to make a last minute move out of my Greenpoint apartment, a girlfriend of mine introduced me to the facility she was using and the team here. I was so anxious about finding a place to store my things for a few months this winter, but felt an immediate sense of relief upon arriving. The entire team - Nicole, Daniel, Jessica, Oz and Theo - were the most welcoming, professional and supportive folks around. They walked me through all of my options in terms of size and price, and helped me find the perfect unit for a great deal. The facility is so super clean and easy to navigate. I felt my belongings would be incredibly safe yet easy to access anytime I would need to retrieve or add anything to my space. The whole process was truly seamless and really put me at ease during a super stressful time. Can’t recommend this place enough!"

"I cannot rave enough about Life Storage in LIC! If you’re thinking about making the move, head over to their facility and meet with Nicole, Daniel, Jessica, Oz and Theo. Their team is so phenomenal-welcoming, compassionate, professional and helpful. After living in Greenpoint for five years, I decided to make the difficult decision to put my things in storage and take a sabbatical from the city this winter. I was SO anxious about making this decision and if it is the right move for me. Daniel walked through different unit dimensions until we found the one right for me. He also showed me how to use the padlocks so I’ll be all set for my move. The facility is so clean and your unit is climate controlled. Coming to Life Storage and meeting with Daniel, who is amazing, was so easy and seamless. I felt a sigh of relief after coming here and know that my things will be safe while I am away, especially as I don’t know how long I’ll be gone as we navigate Covid/vaccines. I cannot recommend Life Storage in LIC enough! Nicole is incredible and has trained a great team so you’ll be in perfect hands with whoever meet. Tell all your friends, one of my close friends decided to move last minute and got the perfect unit within a week."

"Nicole is the best Manager. She's always smiling and very helpful. She's very helpful and answers all the questions you have. She makes sure you leave happy. I love her personality. SHES THE BEST."

"Came into the property as a walk in and I met Nicole and Theo they were  very nice with showing me around and giving me all the information I need when I'll be moving in January.  The property was very clean and well maintained. I will reccomend my family and friends."

"Could not have had a better experience today at Life Storage. Staff was incredibly professional and helpful and got me into my unit in no time. Great access hours too. Highly recommended."

"We came out to Queens from Brooklyn for our storage because we wanted a place that seemed clean, had good reviews and fair prices! This location had all of that and more. Nicole was our point person and she is amazing!!! So kind, helpful and funny! We had to put our whole life in storage for a bit due to the pandemic which was stressful and annoying as is but Life Storage and Nicole were a bright spot in the whole process. Everything feels clean, safe and they enforce their Covid precautions well so you don't feel the need to worry about it (beyond normal worry, lol). Thank you thank you to Nicole!"

"We came out to Queens from Brooklyn for our storage because we wanted a place that seemed clean, had good reviews and fair prices! This location had all of that and more. Nicole was our point person and she is amazing!!! So kind, helpful and funny! We had to put our whole life in storage for a bit due to the pandemic which was stressful and annoying as is but Life Storage and Nicole were a bright spot in the whole process. Everything feels clean, safe and they enforce their Covid precautions well so you don’t feel the need to worry about it (beyond normal worry, lol). Thank you thank you to Nicole!"

"Nicole helped me and was great! Thank you so much! Will definitely recommend to family and friends. The facility was clean and in a nice neighborhood!!!!"

"Nicole is the definition of professional and compassionate wrapped in one. She was empathetic and helpful when assistance was needed to maintain the account of a family member who was experiencing hardship. Life Storage has a gem of a person. Hold onto her."

"Great facility, clean, seamless process and above all an incredible team - Trish, Albert and Theo were amazing. Would highly recommend!."

"Excellent job from a Nicole D Mason , find me a store facility at the great price . Very knowledgeable and detailed oriented . Professionalism , great service she made the entire process comfortable and pleasant experience . The facility was nice , new , clean. I gladly recommend this storage ."

"Nicole helped me and my crew! Very happy with the location!"

"I have a couple of storages in NYC, but this storage is the best I've ever seen! Big open space, friendly and helpful staff (Hello Nicole), clean and quiet."

"Great team"

"Lifestorage is safe, clean and in a great location, with easy access to Brooklyn and Manhattan. The Jedi Master Nicole, and her Padowans Trish and Al are really helpful and have great energy. Happy to have my stuff in such a secure, nice facility"

"I was looking for a storage facility and concerned about my art work. I went into this facility and was greeted by Trish. She took her time exploding to me all my storage needs abs options with the highest quality of professionalism. She introduced me to Albert, the store manager. Between the both of them, they fulfilled my storage needs and I was very satisfied. I would recommend this storage facility to anyone looking to store belongings at a trusted facility. I’ve been to other storage facilities and no one compares to the customer service I received form Trish and Albert."

"Life storage is the best! The facility is very clean and well taken care of. It’s very secure and well organized. Most important, the team is so incredibly helpful and wonderful. Nicole and her crew go above and beyond to help and they’re always there when you need them. When we moved in we were greeted with a smile and that makes all the difference. Thanks to the Life Storage team!!!!"

"Special thanks to Nicole , Al , Daniel , as well as Jessica amazing customer service , So nice and explained everything to fine detail, did not feel pressured."

"Had the best experience at the LIC Life Storage. Called about a month ahead, no units were available, but the staff continued to follow up with me to ensure me they were still trying to get me a unit. Agree with a lot of other comments - the price can't really be beat and the facility seems to be one of the nicest in the area. Super, super happy with my experience. Also, Nicole the manager is amazing."

"Nicole and Albert are amazing with the knowledge of my storage needs"

"When I spoke with customer service over the phone the rep was very nice and took her time to answer all of our questions. I then received a call from the manager Nicole whom seem very welcoming and reserved us a spot to check out. The very next day we went to see the unit and we were amazed because it was exactly what we needed. We immediately clicked with Nicole, she is the most outgoing person, very patient with us walking through every step. The storage place overall is very beautiful and clean, not like other places I've seen. I love how very secure the place is and also they have the best prices!"

"Trish was extremely helpful and informative. In addition to the advantages and benefits described by other customers (about the facility, location, pricing, etc.), I would add that one of the main points for me was the sense of service and flexibility shown by Trish and her colleagues. A pleasure dealing with them - would recommend without hesitation."

"This place is great, they always take care of shipments and notify immediately upon deliveries. Nicole is the best, she’s always greeting everyone with a warm welcome and has gone out of her way multiple times to help. The staff always brightens my boring inventory/audit days!"

"This place was awesome and Nicole was seriously the best! She was so friendly and helpful as soon as we got there. She was very thorough and ensured we were set up for success. The space itself we are renting is clean and well kept. Highly recommend!"

"Had the best experience with Nicole- highly recommend working with her and life storage long island city!"

"I have been storing here mad long since Dec 2018 and Nicole helped me store more stuff again last June. I highly recommend this extremely friendly and great service and impeccably clean facility. Thank you for taking care of my things for so long. They were in great hands. Nick x"

"Today I went for my in person interview and met with Nicole and Albert. I must say these two are passionate about their work and they are highly knowledge in this business. It was also apparent that this job will keep you on your toes and everyone that was onboard today, Trish and Jessica were always kept busy. I look forward to my second interview with Rob and I hope I can work for such a well regarded business."

"Great staff and clean facility."

"I had the best experience with the manager Nicole she is the most professional and understanding person you could deal with, I would recommend the quality of service to all my friends."

"Life Storage is moving made easy. The staff is knowledgeable, helpful and attentive making the onboarding experience seamless. Thank you Nicole for all you did for us today! The space is very clean and the units are made out of sturdy materials and secure your belongings. There are different size spaces to fit your need and the staff can consult on what is most suitable for your needs. recommend. All in all, I had a great experience and strongly recommended Life Storage!"

"Great company and experience with Life Storage in Long Island City. It's hard to reconcile because the price is by far the best in the area and the facility is far newer and seemingly cleaner than the rest. It should be the most expensive but it's the best priced. The customer service is great too. Nicole made sure my move in went very smoothly."

"Nicole and Robert are the best !! , Made me feel like I was home, for the little time spent there. Love them already. !"

"Best storage place. Thanks Nicole and Trish for the A+ service!"

"this is a great storage facility. It is very clean and reasonably priced. Plus... the people that work there are really helpful and super nice"

"This has been the most amazing storage experience I have ever had. The location manager Nicole is the most helpful and kindest person and has made everything seamless and smooth. If you are looking for a place to store your Items, life storage is defiantly the best choice you can make."

"Nicole and Al took great care of me and I definitelyr ecommend this facility! Super clean and great customer service! Thank you team LIC!"

"Nicole, the manager of this location is possibly the most friendly and helpful person in NY. I’d give her my money any day!"

"Trish remembered me when I called her a second time to inquire about closing my account. She was super helpful and friendly in answering my questions and addressing my concerns especially while we're still in the middle of the pandemic. It was also clear that her manager, Nicole, ran the storage facility with care and top notch customer service. She was attentive to my needs as I closed my account. If I ever need a storage facility again I would go back to Nicole and Trish - no doubt."

"An amazing experience with Life Storage. Manager Nicole is extremely helpful and very friendly. She is a very positive person. Nicole explained everything in details and provided very smooth and very professional service. Space itself is very clean with easy access. I would definitely reccomend only this storage."

"Excellent service from Nicole -- she was very helpful from the beginning! I wouldn't store my life anywhere else."

"I found the staff very helpful and Nicole was extremely nice. She took time to walk us through the whole process and she made everything extremely easy! Overall I had a very pleasant experience and I would recommend to anyone!"

"Nicole at the Long Island City, NY storage place was absolutely wonderful!!"

"Trish and Nicole! Omg super psyched about my time at your store. A lot of logistics and moving parts culminated in your superb handling of all matters related to a friends move! Trish even made sure that my friend wouldn't be charged again automatically.  Cant wait to reserve my upcoming space there too! Highly recommend this place!"

"Had a great experience moving in. Nicole was incredibly helpful, first patiently walking me through the process on the phone and then staying after her shift to help me get set up. Never expected that level of service at a storage company. Definitely recommending to my friends."

"This is the best storage facility I’ve ever used. Clean, modern, lots of parking, and a great staff. Nicole was on point, super friendly, and accommodating. If you’re looking for a new storage facility, this is your place."

"I love this place - can’t speak about it highly enough. Have rented spaces here for a few years and have never once had a bad experience. Super clean facilities, and can we talk about the staff? Great people. Last time I was in, Trish helped me out and was so, so easy to communicate with. Wonderful experience."

"I had a great experience. They were super helpful, pro rated my monthly cost when I ended up leaving the unit, and helped my movers get the job done quickly. Great service and best price per month!"

"Nicole, the Store Manager, is INCREDIBLE. She was extremely helpful and friendly. I had a great experience with Life Storage and I highly recommend it to anyone needing storage space. Very clean facility as well. 10/10."

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"Ty is great and very helpful!"

"I have dealt with plenty of storage units around the country due to the nature of my work. Working with the employees at Life Storage has been amazing! Nicole, Al, and Trish have gone above and beyond and I feel like I’m dealing with friends every time I call or email them. They are extremely helpful especially since I’m remotely dealing with the needs for the unit. They’re always are quick to offer solutions to whatever I throw at them. I truly recommend you check out this location for all of your storage needs in the NYC area."

"Clean and very well run place.  An actual pleasant experience  to go get things out of my storage unit.  The staff is very professional and super helpful.  Nicole, especially was a pleasure to work with.  She made things so easy for me and was very accommodating. I really felt that she cared about my situation and was there to help me."

"From start to finish, I had an incredible experience with Life Storage in Long Island City. The staff there are unmatched! When Covid hit, I left NYC back to Canada. Months later my lease was up and I had to move out of my apartment. Since I wasn't there in person, I relied on Life Storage to coordinate with the movers to set up my locker unit as well as keep the keys safe until I returned to the city. They made the process so easy and were always happy to answer any questions that I had (which were a lot!). The facility is extremely clean, well cared for, and secure. When I moved out of my unit, there were rolling carts that made moving stuff to the car so much easier. There is also parking in the loading area which was a huge help as well! All and all, it was a great experience and I'm positive that everyone who works with Life Storage will feel the same. Thank you everyone at Life Storage in LIC. You guys are incredible!"