Storage Units near Queens in Long Island City, NY 11101

"This is late comment but I wanted to say that Nicole, store manager, for 52-11 29th St, LIC NY 11101 location, really exceeded my expectations. Helpful, courteous and patient to explain and answer our questions. I've come in after getting our initial unit and saw her interact with another customer and she was the same. Very pleasant and courteous. I've had storage units in other facilities and personnel usually have a "I just work here" attitude. Nicole took the time to listen to our concerns with the units and got us a unit we were happy with. Please keep her employed and happy! Thank you!"

"I rented from your Long Island city location. Nicole Mason was the store manager that helped me. I think it was one of the best customer service examples I have seen. She helped me find the perfect unit and walked me through all the details to make my move as smooth as possible. Other staff in the office on the day of my move were so helpful as well. Customer service exceeded my expectations, very well done."

"This was a great solution to for us to clear out our condo while it was being shown for sale and until we moved into our new place. Everything was well-kept and all my questions were answered warmly and promptly (very important during stressful move time). I only wish the office was open longer hours, so there was more overlap on my visits with staffed hours."

"The best storage experience I have ever had!! Nicole and Dee when above and beyond our expectations. We are forever grateful and if (and when) we need storage again, we will come here!"

"Laci is the best. He goes out of his way to be helpful and acts pleased to help you, is prompt and courteous. Ten stars for him!"

"Nicole, the manager, was very kind and considerate of me. She helped me choose the right size unit, and assured me that should I need any help, she would always be available to me. I am forever grateful to her for helping to make a stressful move less stressful. She is a capable and trustworthy person."

"Nicole is the best, as are Sharissa and Lacai (please forgive the incorrect spellings!). I will truly recommend this place because of the people above all else. Total professionals."

"the staff is very helpful and the space is clean and well kept."

"The staff were great. Always friendly and ready to help. No attitude, laziness - always the best from them!"

"Nicole was fantastic, I toured 3 different facilities and paid right away for yours because of how clean it was and how welcoming and informative the 2 girls in the office were"

"We are with you because our first contact with Life Storage was with Mary Smith. We had contacted many storage facilities, and after my wife spoke to Mary she said to me, this is the place for us! Thanks."

"I have just had my rent increased by nearly 25% just 6 months after moving in, this has given me second thoughts after a very positive initial impression. I will certainly reconsider my tenancy if this is repeated."

"Greatly appreciate the indoor loading and offloading experience. Temperature controlled his key to the items we store. Very cordial staff that has done everything they can to meet our needs."

"Clean place, reasonable rates, wonderful warm staff."

"had a tremendous experience, Mary was amazingly helpful"

"I was surprised at how seamless the experience was, how the associate was really attentive to my actual storage needs & didn't try to sell me on things I didn't need. Everyone is SO friendly and the space feels so clean & well maintained compared to what we are used to in NYC"

"We had used the LifeStorage facility in Lynn, MA before moving to LifeStorage in Long Island City, NY. Staff at both places were great. The newer facility in NY was considerably better than the one in MA. No broken lifts, better access etc. "

"Excellent company , I recommended to my daughter and to her mother in law and they both are very satisfied with their storages, thank you a lot"

"Brock was so friendly and well informed. He made the process easy and pleasant. Great employee"

"I can't say enough positive things about my experience at Life Storage this past Saturday. When I was greeted by Brock and Mary, they were both friendly and welcoming and happy to answer any of my (many) questions. Both of the employees were very professional and knowledgeable during the process of walking me through the sign-in. My husband and I were also very glad to be shown the unit before completing the paperwork since we did not have a chance to see it before booking the unit online. All in all, I would rate my experience a 10+/10 and will recommend the location to my Manhattanite friends. Thanks again LS!"

"Brock & Marry were profesional and very helpful.It was pleasure to deal with them :-)"