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New York, NY Storage Facilities (4)

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Happy Life Storage Customers

We at Life Storage want to maintain the best storage facilities in New York, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

Write a Review

  • Christina (Long Island City, NY)
    5.0 out of 5

    "Brock was so friendly and well informed. He made the process easy and pleasant. Great employee"

    May 29, 2017
  • Zuzana (Maspeth, NY)
    4.8 out of 5

    "Brock & Marry were profesional and very helpful.It was pleasure to deal with them :-)"

    March 27, 2017
  • Corey (Massena, NY)
    5.0 out of 5

    "The employee that helped me knew what she was talking about and answered all of my questions. I had doubts about purchasing a storage unit but after she gave me a tour of the facility I was inclined to purchase my unit. I appreciate the time and effort from the employees on the phone and in person and I am glad that I chose Uncle Bob's as my storage solution."

    July 30, 2016
  • Michele (Staten Island, NY)
    5.0 out of 5

    "Emerson was extremely informative and polite, my first time with you and it was a great experience. "

    August 27, 2015
  • Edgar (Staten Island, NY)
    4.6 out of 5

    "The price was right for my storage needs"

    February 27, 2015
  • Nam (New York, NY)
    3.0 out of 5

    "Not enough carts for loading/unloading; heavy and poorly maintained w sticky wheels. Slowed down unit access as a result. Area felt only marginally safe, unclear where to legally park vehicle. No staff present late at night, but were responsive via text. Price was great until it unexpectedly doubled! Appreciate the smartphone app."

    September 24, 2014
  • Benjamin (New York, NY)
    5.0 out of 5

    "corey was awesome. explained everything and was very helpful through the whole process"

    August 27, 2014
  • Thomas (New York, NY)
    5.0 out of 5

    "Moving can be an extremely stressful time. So having an experience like working with the Uncle Bob's team was a great comfort and relief to me. The staff was great and the facilities were always kept very nicely. I would definately recoommend Uncle Bob's to a friend and certainly would return myself if the need for a storage facility arose in the future."

    May 23, 2014
  • Anonymous (New York, NY)
    3.8 out of 5

    "Good"

    March 03, 2014
  • Lauren (New York, NY)
    5.0 out of 5

    "I can't say enough positive things about my experience at Life Storage this past Saturday. When I was greeted by Brock and Mary, they were both friendly and welcoming and happy to answer any of my (many) questions. Both of the employees were very professional and knowledgeable during the process of walking me through the sign-in. My husband and I were also very glad to be shown the unit before completing the paperwork since we did not have a chance to see it before booking the unit online. All in all, I would rate my experience a 10+/10 and will recommend the location to my Manhattanite friends. Thanks again LS!"

    May 08, 2017
  • John (New York, NY)
    5.0 out of 5

    "Top notch. "

    January 23, 2017
  • Ron (New York, NY)
    5.0 out of 5

    "Everyone was pleasant and helpful to deal with."

    January 24, 2016
  • John (Staten Island, NY)
    4.3 out of 5

    "the price of my storage space if I'm a loyal long time customer I should get a break the price shouldn't keep going up and also it would be nice to get a break once a year on your late fee in case you're late with a payment because you know life sometimes comes your way it's not the way you want it thank you"

    June 20, 2015
  • Constanze (NewYork, NY)
    5.0 out of 5

    "An excellent experience! Will absolutely recommend."

    January 02, 2015
  • Susan (New York, NY)
    5.0 out of 5

    "i have not been there often, but have been very very satisfied each time i have visited or even had occasion to phone with a question. thank you."

    September 04, 2014
  • Domingo (NY, NY)
    4.1 out of 5

    "The space is great just lacking in light department, the halls are well lit but storage space itself had no lights, so I was moving boxes in the dark. "

    June 23, 2014
  • Mohamed Tarek (Brooklyn, NY)
    5.0 out of 5

    "When I rented the unit, storage manager and associate were great helper. The only problem that my GPS was confused coming to your storage. I think it might be helpful if you put a sign on the main storage of turning left to go to your storage. I have to admit it was painful to find your storage. The last thing I already received email about it when I called from Egypt trying to pay online because I forgot the contract in New York and I am visiting my family in Egypt. It was hard to get hold of you but today was easy one. Thx. Tarek"

    March 03, 2014
  • Charles (New York, NY)
    3.9 out of 5

    "There is a shortage of carts in storage area. I have mentioned it to people in office and know that others have as well. Still there are not sufficient carts and sometimes one has to either wait for a cart, go yo office, or hand carry items and make several trips up and down in the elevator. The failure to address this issue is A real negative for your company"

    March 01, 2014

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